Check the video driver
1. Press MENU, DOWN, ENTER buttons on the camera to select Silent Video mode
2. Search through Start>Settings>Control Panel>System>Device Manager>Imaging
Devices>Vivicam 3550 Video Camera
Install Arcsoft programs and camera drivers in Windows 2000/XP OS
Note: The graphics shown are based on the user interface in Windows XP
1. Put the program CD-ROM into the CD-ROM drive, it will do Autorun.
2. Select your desired language and click OK button
3. Click Next button
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