Hoover H-WASH 500, THOS486TM4-S, THOS2856TM4-S Manual

INTRODUCTION

Carefully read this manual for correct and safe appliance use and for helpful tips on efficient maintenance.

Only use the washing machine after carefully reading these instructions. We recommend you always keep this manual on hand and in good condition for any future owners.

FOR U.K. ONLY
On receipt of your appliance please check it carefully for damage. Any damage found must be reported to the delivery driver immediately. Alternatively damage found must be reported to the retailer within 2 days of receipt.

Each product is identified by a unique 16character code, also called the "serial number", printed on the sticker. This can be found inside the door opening. This code is a unique code for your product that you will need to register the product warranty, or if you need to contact the Customer Service Centre.

INSTALLATION

• Remove the 2 or 4 transportation screws (A) on the back and remove the 2 or 4 flat washers, rubber bungs and plastic spacer tubes (B) as illustrated in figure 1.
  
• Fit the trims provided "C" (fig. 2).
  
  * ACCESSORY SOLD SEPARATELY
• The washing machine should be connected to the water mains via the new tube supplied with the appliance (inside the drum). Do not use the old tube for this purpose.
• Connect one end of the water inlet pipe with the elbow bend to the electrovalve (top rear part of the machine) and the other end to a tap or a plumbed-in 3/4" gas threaded connection.
• Place the washing machine close to the wall, ensuring that there are no bends or kinks anywhere in the tube. Hook the outlet pipe to the edge of the sink or preferably to a fixed drainage outlet of a diameter greater than that of the outlet pipe and at a height of min. 50 cm. and a maximum of 75 cm. from the floor (fig. 4).
  
• If necessary, use the curved* accessory to attach and support the outlet pipe more securely.

If your model offers this function

• To move the washing machine easily, turn the trolley lever to the right. Once you have finished moving the machine, return the lever to its original position.
• Level the machine by adjusting the front feet (fig. 5).
  
  1. Turn the nut clockwise to release the screw on the foot.
  2. Raise or lower the foot by rotating it until it stands firmly on the floor.
  3. Lock the foot in position by turning the nut anticlockwise until it comes up against the bottom of the washing machine.
• Check that the appliance is properly leveled.
• Check that the washing machine does not rock by trying to move two diagonally opposite top corners at the same time.
• If you move the washing machine from one place to another, you must level the feet again afterwards.

Hydraulic connections

• Connect the water hose to the water supply tap (fig. 6) only using the hose supplied with the appliance (do not reuse old hose-sets).
  
• SOME MODELS may include one or more of the following features:
• HOT&COLD (fig. 7):
  water mains connection settings with hot and cold water for higher energy savings. Connect the grey tube to the cold water faucet and the red one to the hot water faucet. The machine can be connected to the cold water faucet only: in this case, some programs may start a few minutes later.
  
• AQUASTOP (fig. 8):
  a device located on the supply tube that stops water flow if the tube deteriorates; in this case, a red mark will appear in the window "A" and the tube must be replaced. To unscrew the nut, press the one-way lock device "B".
  
• AQUAPROTECT – SUPPLY TUBE WITH GUARD (fig. 9):
  Should water leak from the primary internal tube "C", the transparent containment sheath "D" will contain water to permit the washing cycle to complete. At the end of the cycle, contact the Customer Service Centre to replace the supply tube.
  

PRACTICAL HINTS

Load tips

When sorting laundry, make sure:

• have eliminated metallic objects such as hair clips, pins, coins, from laundry;
• to have buttoned pillow cases, closed zips, tied loose belts and long robe ribbons;
• to have removed rollers, hooks or clips from curtains;
• to have carefully read clothing washing labels;
• to have removed any persistent stains using specific detergents.
  • When washing rugs, bedcovers or other heavy clothing, we recommend you avoid the spinning cycle.
  • To wash wool, make sure the item can be machine washed. Check the fabric label.

Useful advice for saving

Tips on how to save money and not damage the environment when using your appliance.

• Load the machine to the highest capacity shown in the programme table for each programme - this will allow you to SAVE energy and water.
• Noise and residual laundry moisture are affected by spin speed: a faster spin is associated with greater noise and lower residual moisture in the laundry.
• The most efficient programmes in terms of combined use of water and energy are usually the longer-lasting ones with lower temperature.

Maximise the load size

• Achieve the best use of energy, water, detergent and time by using the recommended maximum load size. Save up to 50% energy by washing a full load instead of 2 half loads.

Do you need to pre-wash?

• For heavily soiled laundry only!
  SAVE detergent, time, water and between 5 to 15% energy consumption by NOT selecting Prewash for slight to normally soiled laundry.

Is a hot wash required?

• Pretreat stains with stain remover or soak dried in stains in water before washing to reduce the necessity of a hot wash programme. Save energy by using a low temperature wash programme.

Before using a drying programme (WASHER-DRYERS)

• SAVE energy and time by selecting a high spin speed to reduce the water content in laundry before using a drying programme.

Dosing the detergent

Below is a short guide with tips and advice on the use of detergent.

• Only use detergents suitable for machine washing.
• Select your detergent according to the type of fabric (cotton, delicates, synthetics, wool, silk, etc.), the colour, the type and level of soiling and the programmed washing temperature.
• To use the right amount of detergent, softener or any other additives, carefully follow the manufacturer's instructions every time:correctly using the appliance with the right dose allows you to avoid waste and to reduce the environmental impact.

When washing heavily soiled whites, we recommend using cotton programs of 60°C or above and a normal washing powder (heavy duty) that contains bleaching agents that at medium/high temperatures provide excellent results.

For washes between 40°C and 60°C the type of detergent used needs to be appropriate for the type of fabric and level of soiling. Normal powders are suitable for "white" or colour fast fabrics with high soiling, while liquid detergents or "colour protecting" powders are suitable for coloured fabrics with light levels of soiling.

For washing at temperatures below 40°C we recommend the use of liquid detergents or detergents specifically labeled as suitable for low temperature washing.

For washing wool or silk, only use detergents specifically formulated for these fabrics.

• Too much detergent leads to excessive foam, which prevents the cycle being carried out correctly. It could also affect the quality of the washing and rinsing.

The use of ecological detergents without phosphates may cause the following effects:

• cloudier rinse drain water: This effect is tied to the suspended zeolites which do not have negative effects on rinse efficiency.
• white powder (zeolites) on laundry at the end of the wash: this is normal, the powder is not absorbed by fabric and does not change its colour. To remove the zeolites, select a rinse programme. In the future consider using slightly less detergent.
• foam in the water at last rinse: this does not necessary indicate poor rinsing. Consider using less detergent in future washes.
• abundant foam: This is often due to the anionic surfactants found in the detergents which are hard to eliminate from laundry.
  In this case, do not re-rinse to eliminate these effects: it will not help at all.
  We suggest conducting a maintenance wash using a proprietary cleaner.

If the problem persists or if you suspect a malfunction, immediately contact an Authorised Customer Service Centre.

CLEANING AND MAINTENANCE

Looking after your appliance correctly can extend its lifespan.

Cleaning the appliance's exterior

• Disconnect the machine from the power supply.

To clean the washing machine exterior, use a damp cloth, avoiding abrasives, alcohol and/or solvents. The washing machine does not require any special care for ordinary cleaning: clean drawer compartments and the filter; some tips on how to move the machine or on long periods of disuse are provided below.

Filter cleaning

• The washing machine comes with a special filter able to trap large residue, such as buttons or coins, which could clog the drain.
• ONLY AVAILABLE ON CERTAIN MODELS: pull out the corrugated hose, remove the stopper and drain the water into a container.
• Before unscrewing the filter, we recommend you place an absorbent cloth under it to keep the floor dry.
• Turn the filter counter-clockwise to the limit stop in the vertical position.
• Remove and clean the filter; when finished, replace it turning it clockwise.
• Repeat the previous steps in reverse order to reassemble all parts.
  

Suggestions for moves or prolonged disuse

• Should the washing machine be stored in an unheated room for a long period of time, drain all water from tubes.
• Unplug the washing machine.
• Detach the tube from the strap and lower it, fully draining water into a bowl.
• Secure the drain tube with the strap when finished.

Cleaning the detergent dispenser and its compartments

• Press button (A).
  
• Hold down the button and turn the detergent dispenser outwards.
• Remove the dispenser and clean it.
• It is recommended to remove any remaining detergent in the compartments to avoid any build up that could cause blockages and restrict the water flow from the dispenser to drum.
• Pulling out and extract the trap/traps (S) that are located in the back part of the dispenser and clean them carefully.
  
• Remove any solid residue which could block the holes in the compartments.

Fitting

Fit in the tabs as shown (B).

Turn the detergent dispenser towards the housing (C) in the door until the tab clicks into place.

REMOTE CONTROL (WI-FI)

This appliance is equipped with Wi-Fi technology that allows you to control it remotely via App.

APPLIANCE PAIRING (ON APP)

• Download the hOn App on your device by framing the following QR code:
  

or by the link: go.haier-europe.com/download-app

The App is available for devices running both Android and iOS, both for tablets and for smartphones.

Get all the details of the Wi-Fi functions by browsing the App in DEMO mode.

The frequency of the home Wi-Fi network has to be set on the 2.4 GHz band. You can not configure the machine if your home network is set to the 5 GHz band.

• Open the App, create the user profile (or log-in if it is already created previously) and pairing the appliance following the instructions on the device display.

TO ENABLE REMOTE CONTROL

• Check that the router is switched on and connected to the Internet.
• Load the laundry, close the door, add the detergent if it's necessary.
• Turn the programme selector to the REMOTE CONTROL (Wi-Fi) position : the door will lock and the controls on the control panel will be disabled.
• Start the cycle using the app. When the cycle has been completed, turn off the machine by turning the programme selector to the OFF position to unlock the door.

TO DISABLE REMOTE CONTROL

• To exit REMOTE CONTROL mode while a cycle is underway, turn the programme selector to any position other than REMOTE CONTROL (Wi-Fi), without going through the OFF. The control panel on the appliance will be operative once again, and if the cycle is paused, you will be able to open the door once the DOOR LOCKED indicator light switches off.

For safety reasons, in some wash cycle phases, the door can be opened only if the level of the water is below its lower edge and if the temperature is less than 45°C. If these conditions are met, wait for the DOOR LOCKED light to switch off before opening the door.

• With the door closed, turn the knob to the REMOTE CONTROL (Wi-Fi) position to control the appliance using the app once again. If there is a cycle underway, it will continue.

QUICK USER GUIDE

This washing machine automatically adjusts the level of the water to the type and quantity of washing. This system gives a reduction in energy consumption and a saving in washing times.

Program selection

• Turn on the washing machine and select the required program.
• Adjust the washing temperature if necessary and press the required "option" buttons.
• Press the START/PAUSE button to start washing.

Should power go out when the washing machine is running, a special memory saves the settings and, when power returns, the machine resumes the cycle from where it left off.

• At the end of the programme, the message "End" will appear on the display or, on some models, all wash stage indicator lights will turn on.

Wait until the DOOR LOCKED light has gone out before opening the door.

• Turn off the washing machine.

For any type of wash, see the program table and follow the operating sequence as indicated.

Technical data

Water pressure:
min 0.05 Mpa / max 1 Mpa (0.05 MPa dispenses approximately 1 litre of water in 10 seconds)

Spin r.p.m.: See rating plate.

Power input / Power current fuse amp / Supply voltage: See rating plate.

CONTROLS AND PROGRAMS

^* Depending on model

1. PLAY/PAUSE button
2. TEMPERATURE SELECTION button
3. SPIN SPEED button
4. ANTI-CREASE button
5. DELAY START button
6. OPTIONS button
7. STAIN LEVEL/RAPID/STEAM LEVEL button**
8. SPECIAL PROGRAMMES button(only available on certain models)
   B+C. CHILD LOCK
   **STEAM LEVEL (only available on certain models)

don't touch the buttons while inserting the plug because the machines calibrates the systems during the first seconds: touching the buttons, the machine couldn't work property. In this case, remove the plug and repeat the operation.

PROGRAMME selector with OFF position

• When the programme selector is turned the display lights up to show the settings for the programme selected.
• Switch off the washing machine by turning the selector to OFF.

First starting

Language setting

• After connecting the machine to the network and turning it on, press the "TEMPERATURE SELECTION" or "SPIN SPEED" button to display the available languages.
• Select the desired language pressing the PLAY/PAUSE button.

Change the language

• If you want to change the setting language, you will have to press simultaneously "TEMPERATURE SELECTION" and "DELAY START" buttons for about 5 seconds. ENGLISH will appear on the display, and you will be able to choose a new language (by pressing "TEMPERATURE SELECTION" or "SPIN SPEED" button).
• Press PLAY/PAUSE button to confirm your choice.

PLAY/PAUSE button

Close the door BEFORE selecting the button PLAY/PAUSE.

• To start the selected cycle with the preset parameters, press PLAY/PAUSE. When the programme is running, the display will show the time to elapse.
• Moreover, If you want to modify the chosen programme, press the desired options buttons, modify the default parameters and then press PLAY/PAUSE button to start the cycle.

Only the options compatible with the set programme can be selected.

• After switching on the appliance, wait a few seconds for the programme to start running.

PROGRAMME DURATION

• When a programme is selected the display automatically shows the cycle duration, which can vary, depending on the options selected.
• Once the programme has started you will be kept informed constantly of the time remaining to the end of the wash.
• The appliance calculates the time to the end of the selected programme based upon a standard loading, during the cycle, the appliance corrects the time to that applicable to the size and composition of the load.

PROGRAMME END

• When the display shows that the programme is finished and the DOOR LOCKED indicator light has gone out, the door can be opened.
• At the end of the cycle, switch off the appliance by turning the selector to OFF.

The programme selector must be returned to the OFF position at the end of each cycle or when starting a subsequent wash cycle prior to the next programme being selected and started.

PAUSING THE MACHINE

• While a cycle is running, the machine can be paused by simply pressing the PLAY/PAUSE button.

For safety reasons, in some wash cycle phases, the door can be opened only if the level of the water is below its lower edge and if the temperature is less than 45°C. If these conditions are met, wait for the DOOR LOCKED light to switch off before opening the door.

• Press the PLAY/PAUSE button again to resume the programme from the cycle phase where it left off.

CANCELLING THE SET PROGRAMME

• To cancel the programme, set the selector to the OFF position.
• Wait until the DOOR LOCKED light has gone out before opening the door.

TEMPERATURE SELECTION button

• This button allows you to change the temperature of the wash cycles.
• It is not possible to raise the temperature over the maximum allowed for the programme, in order to protect the fabrics.
• If you want carry out a cold wash all the indicators must be off.

SPIN SPEED button

• By pressing this button, it is possible to reduce the maximum speed, and if you wish, the spin cycle can be cancelled.
• If the label does not indicate specific information, it is possible to use the maximum spin expected in the program.

To prevent damage to the fabrics, it is not possible to increase the speed over the maximum allowed for the programme.

• To reactivate the spin cycle press the button until you reach the spin speed you would like to set.
• It is possible to modify the spin speed without pausing the machine.

An over dosing of detergent can cause excessive foaming. If the appliance detects the presence of excessive foam, it may exclude the spinning phase or extend the duration of the program and increase water consumption.

The machine is fitted with a special electronic device, which prevents the spin cycle should the load be unbalanced. This reduces the noise and vibration in the machine and so prolongs the life of your machine.

ANTI-CREASE button

(Available on some programmes only)

This function allows you to minimize creases as much as possible, eliminating the intermediate spins or reducing the intensity of the last one.

This option must be selected before pressing the PLAY/PAUSE button. If the option is not compatible with the selected programme then the option indicator light first flashes and then goes off.

DELAY START button

• This button allows you to pre-programme the wash cycle to delay the start of the cycle for up to 24 hours.
• To delay the start use the following procedure:
  • Select the required programme.
  • Press the button once to activate the delay start and then press it again (or hold it) to set the desired delay. The delay increases each time the button is pressed up to24 hours, at which point pressing the button again will reset the delay start to zero.
  • Confirm by pressing the PLAY/PAUSE button. The delay countdown will begin and when it has finished the programme will start automatically.
• It is possible to cancel the delay start by turning the programme selector to OFF.

If there is a break in the power supply whilst the machine is operating, when the power is restored, the machine will restart from the beginning of the phase it was in when the power was lost.

OPTIONS button

This button allows you to choose between different options (available for some programmes only):

PREWASH

• This option allows you to make a prewash and it is particularly useful for heavily soiled loads(can be used only on some programmes as shown in the table of programmes).
• We recommend you use only 20% of the recommended quantities shown on the detergent pack.

EXTRA RINSE

• This option allows you to add one rinse at the end of the washing cycle and is useful for people with delicate and sensitive skin, for which a small amount of detergent residue can cause irritations or allergies.
• It is advisable to also use this function for the children clothes and for the washing of heavily soiled items, which requires a lot of detergent to be used, or for the washing of toweling items whose fibres mostly have the tendency to hold the detergent.

HYGIENE +
Activated when you set 60°C of temperature. This option allows deep cleaning of your clothes by maintaining the same temperature for the whole wash.

These options must be selected before pressing the PLAY/PAUSE button.
If an option is selected that is not compatible with the selected programme then the option indicator light first flashes and then goes off.

STAIN LEVEL / RAPID / STEAM LEVEL button*

This button allows you to choose between different options (depending on the selected programme):

STAIN LEVEL

• Once the programme has been selected the wash time set for that programme will be automatically shown.
• This option allows you to choose between 3 levels of wash intensity modifying the length of the programme, depending on how much the fabrics are soiled(can only be used on some programmes as shown in the table of programmes).

RAPID
The button becomes active when you select the RAPID CARE (14'/30'/44') programme on the knob and allows you to select one of three durations indicated.

STEAM LEVEL*
After selecting the STEAM CARE PRO programme, you can use this button to choose between three steam treatments of different intensities, designed for dry or wet garments and depending on the type of fabric:

• COTTON (default selection)
• This programme is used for cotton garments. On wet fabrics (e.g., after washing), it is suitable for relaxing creases after spinning; on dry fabrics it is instead designed to achieve the ideal humidity level for easier ironing.
• SYNTHETIC (press button once)
  This programme is used for synthetic garments. On wet fabrics (e.g., after washing), it is suitable for relaxing creases after spinning; on dry fabrics it is instead designed to achieve the ideal humidity level for easier ironing.
• DELICATES (press button twice)
  With the help of steam, the cycle refreshes and relaxes creases in garments after use. The programme consists of an initial phase in which the steam acts and a final phase in which the excess humidity is removed for immediate use. The cycle is suitable for dry fabrics.

These options must be selected before pressing the PLAY/PAUSE button.

*STEAM LEVEL (only available on certain models)

SPECIAL PROGRAMMES button

(Only available on certain models)

This button allows you to choose between different options (available for some programmes only):

ACTIVE WASH

• This option (which can be set in several programs) optimizes the water and energy consumption of the selected program, maintaining the washing performance unchanged.
• ACTIVE WASH is designed for reduced loads and lightly soiled garments, aiming to limit the unnecessary waste.

NIGHT & DAY

• This option reduces the intermediate spin speed to 400 rpm, where applicable, increase the water level during rinsing and keep the laundry immersed in water after the final rinse, in order to spread the fiber perfectly.
• During the drum water retention phase, the machine is in pause mode.
• Press PLAY to end the cycle with the spin (which can be reduced or removed with the specific button) and drain phase.
• Thanks to electronic control, the water in the intermediate phases is emptied silently, making this option very useful for washing at night.

DRUM CLEAN

• Developed to clean the washing machine drum.
• Use only powder detergent.
• Do not start the programme with laundry in the washing machine.
• It is suggested that this is carried out after every 50 washing cycles.
• The option can only be selected for the DRAIN & SPIN programme.

These options must be selected before pressing the PLAY/PAUSE button.
If an option is selected that is not compatible with the selected programme then the option indicator light first flashes and then goes off.

CHILD LOCK

• Pressing simultaneously the buttons"TEMPERATURE SELECTION" and "SPIN SPEED" for about 3 seconds, the machine allows you to lock the keys. In this way, you can avoid making accidental or unwanted changes if a button on the display is pressed accidently during a cycle.
• The key lock can be simply cancelled by pressing the two buttons simultaneously again or turning off the appliance.

Digital Display

The display's indicator system allows you to be constantly informed about the status of the machine.

*Only available on certain models

1. DOOR LOCKED INDICATOR LIGHT
   • The indicator light is illuminated when the door is fully closed.
     Close the door BEFORE selecting the PLAY/PAUSE button.
   • When PLAY/PAUSE is pressed on the machine with the door closed, the indicator will flash momentarily and then illuminate.
     If the door is not properly closed, the light will continue to flash for about 7 seconds, after which the start command will be automatically cancelled. In this case, close the door in the proper way and press the PLAY/PAUSE button.
   • Wait until the DOOR LOCKED light has gone out before opening the door.
2. ANTI-CREASE INDICATOR LIGHT
   The indicator light shows the selection of the relevant option.
3. "KG MODE PLUS" INDICATOR LIGHT (active only on certain programmes)
   • During the first minutes of the cycle, the "KG MODE PLUS" indicator will remain on while the intelligent sensor will weigh the laundry and adjust the cycle time, water and electricity consumption accordingly.
   • Through every wash phase "KG MODE PLUS" allows to monitor information on the wash load in the drum and in the first minutes of the wash it:
     • adjusts the amount of water required;
     • determines the length of the wash cycle;
     • controls rinsing according to the type of fabric selected to be washed it;
     • adjusts the rhythm of drum rotation for the type of fabric being washed;
     • recognises the presence of too much soap suds, and if necessary, adjust the amount of rinse water.
     • adjusts the spin speed according to the load, thus avoiding any imbalance.
4. Wi-Fi INDICATOR LIGHT
   • On models equipped with Wi-Fi, it indicates the status of the connection. It could be:
     • FIXED ON: remote control enabled.
     • SLOW FLASHING: remote control disabled.
     • QUICK FLASHING FOR 3 SECONDS, THEN OFF: the machine cannot connect to the home Wi-Fi network or has not yet been associated with the App.
     • SLOW BLINKING FOR 3 TIMES, THEN OFF FOR 2 SECONDS: reset of the Wi-Fi network (during the association with the App).
     • ON FOR 1 SECOND, THEN OFF FOR 3 SECONDS: the door is open. Remote control cannot be activated.
5. KEY LOCK INDICATOR LIGHT
   The indicator light shows that the keys are locked.
6. WASH TEMPERATURE INDICATOR LIGHTS
   The indicator lights show the washing temperature of the selected programme that can be changed (where allowed) by the relevant button. If you want carry out a cold wash all the indicators must be off.
7. SPIN SPEED INDICATOR LIGHTS
   The indicator lights show the spin speed of the selected programme, you can reduce or omit by the relevant button.
8. OPTIONS INDICATOR LIGHTS
   The indicator lights show the options that can be selected by the relevant button.
9. STAIN LEVEL INDICATORS LIGHTS
   • Once the programme has been selected, the indicator light will automatically show the stain level set for that programme.
   • Selecting a different stain level the relevant indicator will light up.
10. SPECIAL PROGRAMMES INDICATOR LIGHTS
    The indicator lights show the options that can be selected by the relevant button.

Table of programmes

Please read these notes:
* Maximum load capacity of dry clothes, according to the model used (see control panel).
**Only available on certain models

INFORMATION FOR THE TEST LABORATORIES

STANDARD PROGRAMMES ACCORDING TO (EU) No 1015/2010 e No 1061/2010

ECO 40-60 PROGRAMME
SETTING THE TEMPERATURE TO 40°C

ECO 40-60 PROGRAMME
SETTING THE TEMPERATURE TO 60°C

STANDARD PROGRAMME ACCORDING TO (EU) No 2019/2023
ECO 40-60 PROGRAMME

Before closing the cover and start the washing process, please check that the internal drum is perfectly closed. When possible, please align the position indicators with drum to assure the best washing performance.

The spin speed may also be reduced, to match any guidelines suggested on the fabric label, or for very delicate fabrics cancel the spin completely this option is available with a spin speed button. This function can be activated with the button SPIN SELECTION. If the label does not

indicate specific information, it is possible to use the maximum spin expected in the program. An over dosing of detergent can cause excessive foaming. If the appliance detects the presence of excessive foam, it may exclude the spinning phase or extend the duration of the program and increase water consumption.

() Only with PREWASH option selected (programmes with PREWASH option available).

1) When a programme is selected, on the display is shown the display shows the recommended wash temperature that can be reduced (where allowed) by the relevant button.

2) For the programmes shown you can adjust the duration and intensity of the wash using the STAIN LEVEL button.

3) Selecting the RAPID program on the knob, it will be possible to select with the RAPID button, one of the three rapid programs available among 14', 30' and 44'.

PREWASH: if the dispenser has the specific compartment for pre-wash, pour the detergent in it. Otherwise, pour the detergent in the perforated area present on the drum, following the dosage indications of the detergent producer.

do not use the pre-wash mode with start-delay option.

Description of programmes

To clean different types of fabrics and various levels of dirt, the washing machine has specific programs to meet every need of washing (see table of programmes).

Choose programme in accordance with the laundry instructions appearing on labels, especially the maximum recommended temperature.

IMPORTANT WASH PERFORMANCE ADVICE.

• New, coloured garments should be washed separately for at least 5 or 6 washes.
• Certain large dark items such as jeans and towels should always be washed separately.
• Never mix NON COLOURFAST fabrics.

REMOTE CONTROL (Wi-Fi)
Position that you have to select when you want to enable / disable remote control through the App, via Wi-Fi. In this case, the start of cycle will take place through the App commands. More details in the REMOTE CONTROL (Wi-Fi) section.

COTTONS
This programme is suitable for washing coloured cotton garments at 40°C or for ensuring the highest degree of cleanliness for cotton resistant laundry washing at 60°C or 90°C. The final spin is at maximum speed that ensures excellent water removal.

ECO 40-60
The ECO 40-60 programme is able to clean normally soiled cotton laundry declared to be washable at 40°C or 60°C, together in the same cycle. This programme is used to assess the compliance with the EU Ecodesign legislation (environmentally friendly products design).

WOOL & HAND WASH
This programme performs a wash cycle dedicated to the wool fabrics that can be washed in a washing machine, the articles to be washed by hand or laundry items made from silk or specified as "Wash as Silk" on the fabric label.

20°C
This innovative programme, allows you to wash different fabrics and colours together, such as cottons, synthetics and mixed fabrics at only 20°C and provides an excellent cleaning performance. Consumption on this program is about 40% of a conventional 40°C cottons wash.

SYNTHETIC AND COLOURED
This programme allows you to wash different fabrics and different colours all together. The rotation movement of the drum and the water levels are optimized, both during the washing the rinsing phase. The accurate spin action, ensures a reduced formation of creases in the fabrics.

DRAIN & SPIN
The program completes the drain and a maximum spin. It is possible to delete or reduce the spin through the SPIN SELECTION button.

RINSE
This program performs 3 rinses with an intermediate spin (which can be reduced or excluded by using the appropriate button). It is used for rinsing any type of fabric, for example after a wash carried out by hand.

FITNESS CARE
The perfect combination of time and performance. Created to eliminate dirt from athletic garments and sportswear. A low temperature wash recommended for small loads of synthetic items.

SOFT CARE
Developed to take good care of delicate items, this programme washes at a low temperature in 59 minutes. An extended, in depth rinse nourishes fabric fibres.

STEAM CARE PRO
This programme uses a steam treatment to relax creases and achieve the ideal degree of humidity for easier ironing. Three different intensity levels can be selected via the STEAM LEVEL button, designed for dry or wet garments and depending on the type of fabric.

ALLERGY CARE PRO
This washing programme is capable of reaching a temperature of 60°C for an extended period of time, combining the steam action with a powerful rinsing action for thoroughly clean and hygienic clothing.
Recommended for cotton fabrics.

RAPID CARE (14'/30'/44')
Saving without compromising! This new programme may be used to obtain excellent results while saving water, energy, detergent and time. This option washes at a medium temperature suitable for any kind of fabric. Recommended for small loads and lightly soiled items.

ALL IN ONE 59'
This programme allows you to wash different fabrics together such as cottons, synthetics and mixed fabrics in only 59 minutes, using the full load of the washing machine, at 40°C (or less) temperature. This programme is particularly suited to slightly dirty fabrics.

EXTRA CARE
This new programme may be used to wash laundry of different colourfast colours and fabrics together without altering their original look and feel. Through a perfect emulsion of water and detergent, the best possible care of your clothes is guaranteed, with optimal washing performance at a temperature of 30°C.

Preparing the wash

Opening/ closing the drum

• Open the washing machine lid.
• Open the drum by pressing the (A) button with one hand while pressing down on the opposite door with the other.
• Place clothes in the drum one item at a time, and without squashing. Do not exceed the load limits recommended in the "programme table". An overloaded washing machine will not wash properly, and will leave clothing wrinkled.
• To close the drum, place the doors so that the one with the (A) button is below the other and they fit together perfectly.
  

Detergent load

The detergent dispenser is divided into 3 compartments:

• Compartment 1 is for powder detergent.
• Compartment 2 is for liquid detergent.
• The compartment is for fabric conditioners, scenting agents and special additives such as starch, blueing, etc.
• MAX - on the detergent case is underlined the maximum level of detergent to be used.
  Do not exceed this level.
• When the clothes present stains that need treatment with bleaches liquids products, you can proceed to their preliminary cleaning in the washing machine. For that: Introduce the bleach product in the "compartment 2", and set the rinse program. Once finished the treatment set the programmer to the OFF position, add the rest of the laundry, and proceed to the normal washing with the wanted program.

1. Maximum Main wash washing powder
2. Maximum Main wash washing liquid
3. Maximum scenting agent

TROUBLESHOOTING

If you believe the washing machine is not working correctly, consult the quick guide provided below which includes some practical tips on how to fix the most common problems.

ERROR CODE FORMAT

• Models with a display: the error is shown by a number preceded by the letter "E" (example: E2 = Error 2).
• Models without display: an error is shown by a sequence of flashes of every LED. The error code is shown by the number of flashes followed by a pause of 5 seconds (example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).

Error shown	Possible causes and practical solutions
E2 (with display) 2 flashes of the LEDs (without display)	The machine cannot load water. Make sure the water supply tap is open. Make sure the water supply hose isn't bent, kinked or trapped. Make sure the drain pipe is at the proper height (see installation section). Close the water supply tap, unscrew the filler hose from the back of the washing machine and make sure the "anti-sand" filter is clean and not blocked. Check that the filter is not clogged or that there are no foreign bodies inside the filter compartment that can obstruct the proper flow of water.
E3 (with display) 3 flashes of the LEDs (without display)	The washing machine does not drain water. Check that the filter is not clogged or that there are no foreign bodies inside the filter compartment that can obstruct the proper flow of water. Make sure the drain hose isn't bent, kinked or trapped. Make sure the home drainage system is not blocked and is allowing water to flow through without obstruction. Try to drain the water in the sink.
E4 (with display) 4 flashes of the LEDs (without display)	There is too much foam and/or water. Ensure the correct amount of detergent is being used and the detergent is designed for use in a washing machine.
E7 (with display) 7 flashes of the LEDs (without display)	Door problem. Make sure the door is correctly closed. Make sure the clothes inside the drum are not preventing the door from closing fully. If the door is locked, turn off and unplug the washing machine from the electrical supply socket, wait 2-3 minutes and reopen the door.
Any other code	Turn off and unplug the washing machine, wait a minute. Turn on the machine and restart a program. If the error occurs again contact an Authorised Customer Service Centre directly.
The washing machine does not work / start	Make sure the product is plugged into a working supply socket. Make sure power is on. Make sure the wall socket is working, testing it with another appliance such as a lamp. The door may not be correctly closed: open and close it again. Check whether the required program was correctly selected and the start button pressed. Make sure the washing machine is not in pause or time delay mode.
Water leaked on the floor near the washing machine	This may be due to a leak from the seal between the tap, supply hose and fill valve; in this case, replace it and tighten the hose connections correctly. Make sure the front filter is correctly closed.
The washing machine does not spin	The machine is fitted with a detection system that protects the load and product from damage if the load is not balanced before spinning. This may result in:- The machine attempts to balance the load, increasing the time of spin. Reduction of the speed of spin to decrease vibrations and noise. The spin cycle aborting to protect the machine and load. If this is experienced remove the load de-tangle it, reload it and restart the spin program. This could be due to the fact that water has not been completely drained: wait a few minutes. If the problem persists, see Error 3 section. Some models include a "no spin" function: make sure it is not selected. Check which options are selected and their effect on the spin cycle. Excessive detergent can impede the spin cycle, ensure the correct amount of detergent is being used.
Strong vibrations / noises are heard during the spin cycle	The washing machine may not be fully levelled: if necessary, adjust the feet as indicated in the specific section. Make sure transport screws, rubber bungs and spacer tubes were removed. Make sure there are no foreign objects inside the drum (coins, hinges, buttons, etc...).

The standard manufacturer warranty covers faults caused by electrical or mechanical faults in the product due to an act or omission of the manufacturer. If a fault is found to be caused by factors outside the product supplied, miss-use or as a result of the instructions on use not being followed, a charge may be applied.

Except for the list of spare parts available on our website, under no circumstances should you repair or attempt to repair the appliance yourself or have the appliance repaired by inexperienced and / or unqualified persons. Repairs carried out by inexperienced and / or unqualified persons can cause injury or serious malfunction of the equipment and damage to property. It is advisable to contact our Authorized Technical Assistance Centres.

We recommend that you always use original spare parts, which can be obtained from our customer service for a period of at least 10 years from the moment the appliance is put into circulation within the European Economic Area.

The manufacturer cannot be held responsible for any damage to things and people and / or for safety issues resulting from repairs not carried out by an Authorized Technical Assistance Centre or by a service provider authorised by the manufacturer in accordance with company guidelines relating to the repair and maintenance of its products. Any damage caused to the product by unauthorized personnel during a repair attempt will not be covered by the conventional warranty.

GENERAL SAFETY RULES

• This appliance is intended to be used in household and similar applications such as:
  • Staff kitchen areas in shops, offices and other working environments;
  • Farm houses;
  • By clients in hotels, motels and other residential type environments;
  • Bed and breakfast type environments. A different use of this appliance from household environment or from typical housekeeping functions, as commercial use by expert or trained users, is excluded even in the above applications. If the appliance is used in a manner inconsistent with this it may reduce the life of the appliance and may void the manufacturer's warranty. Any damage to the appliance or other damage or loss arising through use that is not consistent with domestic or household use (even if located in a domestic or household environment) shall not be accepted by the manufacturer to the fullest extent permitted by law.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• Children should be supervised to ensure that they do not play with the appliance.
• Children of less than 3 years should be kept away unless continuously supervised.
• If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
• Only use the hose-sets supplied with the appliance for the water supply connection (do not reuse old hose-sets).
• Water pressure must be between 0.05 MPa and 1 MPa.
• Make sure carpets or rugs do not obstruct the base or any of the ventilation openings.
• The OFF condition is reached by placing the reference mark on the programmes control/knob in the vertical position. Any other different position of such control sets the machine in ON condition (only for models with programmes knob).
• After installation, the appliance must be positioned so that the plug is accessible.
• The maximum load capacity of dry clothes depends on the model used (see control panel).
• To consult the product technical specification please refer to the manufacturer website.

Electrical connections and safety instructions

• The technical details (supply voltage and power input) are indicated on the product rating plate
• Make sure that the electrical system is earthed, complies with all applicable law and that the (electricity) socket is compatible with the plug of the appliance. Otherwise, seek qualified professional assistance.
• The use of converters, multiple sockets or extension cords is strongly advised against
• Before cleaning or maintaining the washing machine, unplug the appliance and turn off the water tap.
• Do not pull on the power cord or appliance to unplug the machine.

water may reach very high temperatures wash cycle.

• In the event of fault and/or malfunction, turn off the washing machine, close the water tap and do not tamper with the appliance.
• Immediately contact the Customer Service Centre and only use original spare parts. Failure to observe these instruction may jeopardise appliance safety.

Documents / Resources

References

• hOn download

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Hoover H-WASH 500, THOS486TM4-S, THOS2856TM4-S Manual