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We are proud to offer the ideal product for you and the best complete range of home appliances for your daily routine.
Carefully read this manual for correct and safe appliance use and for helpful tips on efficient maintenance.
Only use the washing machine after carefully reading these instructions. We recommend you always keep this manual on hand and in good condition for any future owners.
FOR U.K. ONLY
On receipt of your appliance please check it carefully for damage. Any damage found must be reported to the delivery driver immediately. Alternatively damage found must be reported to the retailer within 2 days of receipt.
Each product is identified by a unique 16character code, also called the "serial number", printed on the sticker. This can be found inside the door opening. This code is a unique code for your product that you will need to register the product warranty, or if you need to contact the Customer Service Centre.
keep packaging materials away from children.
Instructions for mounting the furniture door
Hydraulic connections
Setting
contact the Customer Service Centre should the power cord need replacement.
Installation faults are not covered by the manufacturers warranty.
The detergent draw is split into 3 compartments as illustrated in figure 9:
some detergents are not designed for use in the dispenser drawer but are supplied with their own dispenser that is placed in the drum directly.
Load tips
When sorting laundry, make sure:
Useful advice for saving
Tips on how to save money and not damage the environment when using your appliance.
Maximise the load size
Do you need to pre-wash?
Is a hot wash required?
Before using a drying programme (WASHER-DRYERS)
Dosing the detergent
Below is a short guide with tips and advice on the use of detergent.
The use of ecological detergents without phosphates may cause the following effects:
If the problem persists or if you suspect a malfunction, immediately contact an Authorised Customer Service Centre.
Looking after your appliance correctly can extend its lifespan.
Cleaning the appliance's exterior
Drawer cleaning
FOR MODELS WITH AUTOMATIC LIQUID DETERGENT AND SOFTENER DOSING SYSTEM:
Before proceeding with cleaning, all the compartments must be empty.
DO NOT use acid products (for example vinegar) or aggressive detergents to clean the drawer, in order to avoid damaging the seals and/or internal parts of the appliance.
Cleaning the pump filter
We recommend checking and cleaning the filter 5 or 6 times a year.
Suggestions for moves or prolonged disuse
FOR MODELS WITH AUTOMATIC LIQUID DETERGENT AND SOFTENER DOSING SYSTEM:
should you need to tilt or move the machine, remove the detergent drawer before proceeding, keeping it horizontal so as to avoid any leakage.
This appliance automatically adjusts the level of the water to the type and quantity of washing. This system gives a reduction in energy consumption and a saving in washing times.
Program selection
DRYING (WASHER-DRYERS only)
If you would like the drying cycle to begin automatically after washing, select the washing programme required and select the drying cycle. Or you can finish the wash and then select the drying programme.
For any type of wash, see the program table and follow the operating sequence as indicated.
Technical data
Water pressure: min 0.1 Mpa / max 1 Mpa
Spin r.p.m.: See rating plate.
Power input / Power current fuse amp / Supply voltage: See rating plate.
Don't touch the display while inserting the plug because the machines calibrates the systems during the first seconds: touching the display, the machine couldn't work property. In this case, remove the plug and repeat the operation.
PROGRAMME selector with OFF position
When the programme selector is turned the display lights up to show the settings for the programme selected.
For energy saving, at the end of the cycle or with an inactivity period, the display level contrast will decrease.
N.B.: To switch the machine off, turn the programme selector to the OFF position.
The programme selector must be returned to the OFF position at the end of each cycle or when starting a subsequent wash cycle prior to the next programme being selected and started.
START/PAUSE button
Close the door BEFORE selecting the button START/PAUSE.
When the START/PAUSE button has been pressed, the appliance can take few seconds before it starts working.
PAUSING THE MACHINE
CANCELLING THE PROGRAMME
DELAY START button
If there is a break in the power supply whilst the machine is operating, when the power is restored, the machine will restart from the beginning of the phase it was in when the power was lost.
CARE DOSE button (AUTODOSE SYSTEM)
SOME MODELS are provided with the automatic dosage, that carries out a precise dosage of detergent and softener, up to 20 washing cycles*, providing a perfect cleaning of your garments. This way water and energy wastes are reduced, as the right detergent and softener quantities are perfectly to the milligram dosed, according to the type of garment, to the weight of the clothes and to the water hardness.
* Estimate based on a medium load and a low water hardness level.
The drawer is divided into three compartment, as indicated in the figure:
The automatic dosing system can only be used with LIQUID softeners and detergents. IT IS FORBIDDEN to use powder detergents or other additives.
Before using concentrated softeners, dilute them according to the manufacturer's instructions on the package.
The default setting for the autodose system is set in the factory to carry out both the detergent and softener autodose.
It is necessary to clean the drawer every time it is filled or the type of detergent and softener is changed.
The drawer MUST REMAIN CLOSED during the entire wash cycle, otherwise the dosing may not work properly or water may leak.
If you are not satisfied with the washing performance results, by increasing the water hardness LEVEL (as indicated in the related paragraph) the CARE DOSE system will be able to dispense a greater quantity of detergent, guaranteeing a better cleaning action during the washing phase.
WATER HARDNESS SETTING
This washing machine, thanks to the CARE DOSE system, is able to dose your detergent automatically. The optimum quantity of detergent depending on the water hardness, on the load quantity and on the chosen cycle (cotton, delicates, etc...)
The default setting for the water hardness is set in the factory at level 2 (HL2) as this satisfies the requirements of the majority of users.
Water Hardness level:
HL1 = LOW (0-12 °fH o 0-7 °dH)
HL2 = MEDIUM (13-30 °fH o 8-17 °dH)
HL3 = HIGH (≥ 30 °fH o ≥ 17 °dH)
Check the water hardness LEVEL of your city at your water supply company before using the CARE DOSE function.
RAPID / STAIN LEVEL button
This button allows you to choose between two different options, depending on the selected programme:
These options must be selected before pressing the START/PAUSE button.
OPTIONS button
This button allows you to choose between three different options depending on the selected programme:
The option buttons should be selected before pressing the START/PAUSE button. If an option is selected that is not compatible with the selected programme then the option indicator light first flashes and then goes off.
TEMPERATURE SELECTION button
SPIN SPEED button
ANTI-CREASE button
This function allows you to minimizes creases as much as possible, eliminating the intermediate spins or reducing the intensity of the last one.
This option must be selected before pressing the START/PAUSE button. If the option is not compatible with the selected programme then the option indicator light first flashes and then goes off.
KEY LOCK
Digital Display
The display's indicator system allows you to be constantly informed about the status of the machine.
ONE Fi EXTRA
This appliance is equipped with ONE Fi EXTRA technology that allows you to control it remotely via App, thanks to Wi-Fi function.
MACHINE ENROLLMENT (ON APP)
NOTES:
Place your smartphone so that the NFC antenna on its back matches the position of the ONE Fi EXTRA logo on the appliance (as illustred below).
If you do not know the position of your NFC antenna, slightly move the smartphone in a circular motion over the ONE Fi EXTRA logo until the App confirms the connection. In order for the data transfer to be successful, it is essential TO KEEP THE SMARTPHONE ON THE DASHBOARD DURING THESE THE FEW SECONDS OF THE PROCEDURE; a message on the device will inform about the correct outcome of the operation and advise you when it is possible to move the smartphone away.
Thick cases or metallic stickers on your smartphone could affect or prevent the transmission of data between machine and telephone. If necessary, remove them.
The replacement of some components of the smartphone (e.g. back cover, battery, etc...) with non-original ones, could result in the NFC antenna removal.
ENABLE REMOTE CONTROL (VIA APP)
After the machine enrollment, every time you want to manage it remotely through the App, firstly you have to load the laundry, the detergent, close the door and select the ONE FI EXTRA position on the machine. From that moment on you can manage it through the App commands.
Table of programmes
Please read these notes:
* Maximum load capacity of dry clothes, according to the model used (see control panel).
**Only available on certain models
Programmes with PREWASH option available.
INFORMATION FOR THE TEST LABORATORIES
STANDARD PROGRAMMES ACCORDING TO (EU) No 1015/2010 e No 1061/2010
ECO 40-60 PROGRAMME SETTING THE TEMPERATURE TO 40°C
ECO 40-60 PROGRAMME SETTING THE TEMPERATURE TO 60°C
STANDARD PROGRAMME ACCORDING TO (EU) No 2019/2023
ECO 40-60 PROGRAMME
In the case that the machine has an explicit energy declaration: it means that this machine is more efficient than the limit value of the energy efficiency class "A" as indicated on frontal drawer, according to delegated EU-Regulation 2019/2014.
Description of programmes
To clean different types of fabrics and various levels of dirt, the washing machine has specific programs to meet every need of washing (see table of programmes).
Choose programme in accordance with the laundry instructions appearing on labels, especially the maximum recommended temperature.
IMPORTANT WASH PERFORMANCE ADVICE.
ONE Fi EXTRA
Position that you have to select when you want to enable remote control through the App (via Wi-Fi). In this case, the start of cycle will take place through the App commands. If the machine is not enrolled on the app yet, pressing the START/ PAUSE button on the appliance will perform the "Auto-Hygiene" cycle, made to clean the drum. Designed to sanitize the drum, remove bad smells and extend the life of the appliance, make sure there is no load in the drum before starting the "AutoHygiene" cycle and use a proprietary washing machine cleaning agent or powder detergent. Leave the door of the machine open at the end of the cycle to allow the drum to dry.
Recommended every 50 washes.
Cottons
This programme is suitable for washing coloured cotton garments at 40°C or for ensuring the highest degree of cleanliness for cotton resistant laundry washing at 60°C or 90°C. The final spin is at maximum speed that ensures excellent water removal.
ECO 40-60
The ECO 40-60 programme is able to clean normally soiled cotton laundry declared to be washable at 40°C or 60°C, together in the same cycle. This programme is used to assess the compliance with the EU Ecodesign legislation (environmentally friendly products design).
Wool & Handwash
This programme performs a wash cycle dedicated to the wool fabrics that can be washed in a washing machine, the articles to be washed by hand or laundry items made from silk or specified as "Wash as Silk" on the fabric label.
If the detergent loaded in the automatic dosing system is not specific for WOOL, it is recommended, for optimal performance and garment protection, to disable the automatic dosing and load a dose of specific detergent directly into the tray.
20°C
This innovative programme, allows you to wash different fabrics and colours together, such as cottons, synthetics and mixed fabrics at only 20°C and provides an excellent cleaning performance. Consumption on this program is about 40% of a conventional 40°C cottons wash.
Mixed
This programme allows you to wash different type's fabrics and different colours all together. The rotation movement of the drum and the water levels are optimized, both during the washing the rinsing phase. The accurate spin action, ensures a reduced formation of creases in the fabrics.
Drain & Spin
The program completes the drain and a maximum spin. It is possible to delete or reduce the spin through the SPIN SELECTION button.
Rinse
This program performs 3 rinses with an intermediate spin (which can be reduced or excluded by using the appropriate button). It is used for rinsing any type of fabric, for example after a wash carried out by hand.
Fitness Care
The perfect combination of time and performance. Created to eliminate dirt from athletic garments and sportswear. A low temperature wash recommended for small loads of synthetic items.
Soft Care
Developed to take good care of delicate items, this programme washes at a low temperature in 59 minutes. An extended, indepth rinse nourishes fabric fibres.
Steam Care
This programme uses a steam treatment to relax creases and achieve the ideal degree of humidity for easier ironing.
Allergy Care 60°
This programme offers thorough cleaning of all cotton items, sanitising and eliminating bacteria. It is an efficient high temperature washing cycle. Recommended for small loads.
Rapid Care (14'/30'/44')
Saving without compromising! This new programme may be used to obtain excellent results while saving water, energy, detergent and time. This option washes at a medium temperature suitable for any kind of fabric. Recommended for small loads and lightly soiled items.
All In One 59'
(only available on certain models) This programme allows you to wash different fabrics together such as cottons, synthetics and mixed fabrics in only 59 minutes, using the full load of the washing machine, at 40°C (or less) temperature. This programme is particularly suited to slightly dirty fabrics.
Cotton Care 59'
(only available on certain models)
This programme guarantees excellent results for cotton laundry. This option was designed to cut washing time at medium temperatures for medium-soiled cotton laundry. Fill the machine only halfway for best results.
EXTRA CARE
This new programme may be used to wash laundry of different colourfast colours and fabrics together without altering their original look and feel. Through a perfect emulsion of water and detergent, the best possible care of your clothes is guaranteed, with optimal washing performance at a temperature of 30°C.
If you believe the washing machine is not working correctly, consult the quick guide provided below which includes some practical tips on how to fix the most common problems.
ERROR CODE FORMAT
Error shown | Possible causes and practical solutions |
E2 (with display) 2 flashes of the LEDs (without display) | The machine cannot load water |
Make sure the water supply tap is open. Make sure the water supply hose isn't bent, kinked or trapped. Make sure the drain pipe is at the proper height (see installation section). Close the water supply tap, unscrew the filler hose from the back of the washing machine and make sure the "anti-sand" filter is clean and not blocked. Check that the filter is not clogged or that there are no foreign bodies inside the filter compartment that can obstruct the proper flow of water. | |
E3 (with display) 3 flashes of the LEDs (without display) | The washing machine does not drain water |
Check that the filter is not clogged or that there are no foreign bodies inside the filter compartment that can obstruct the proper flow of water. Make sure the drain hose isn't bent, kinked or trapped. Make sure the home drainage system is not blocked and is allowing water to flow through without obstruction. Try to drain the water in the sink. | |
E4 (with display) 4 flashes of the LEDs (without display) | There is too much foam and/or water |
Ensure the correct amount of detergent is being used and the detergent is designed for use in a washing machine. | |
E7 (with display) 7 flashes of the LEDs (without display) | Door problem |
Make sure the door is correctly closed. Make sure the clothes inside the drum are not preventing the door from closing fully. If the door is locked, turn off and unplug the washing machine from the electrical supply socket, wait 2-3 minutes and reopen the door. | |
Any other code | Turn off and unplug the washing machine, wait a minute. Turn on the machine and restart a program. If the error occurs again contact an Authorised Customer Service Centre directly. |
OTHER ANOMALIES
Problem | Possible causes and practical solutions |
The washing machine does not work / start | Make sure the product is plugged into a working supply socket. Make sure power is on. Make sure the wall socket is working, testing it with another appliance such as a lamp. The door may not be correctly closed: open and close it again. Check whether the required program was correctly selected and the start button pressed. Make sure the washing machine is not in pause or time delay mode. |
Water leaked on the floor near the washing machine | This may be due to a leak from the seal between the tap, supply hose and fill valve; in this case, replace it and tighten the hose connections correctly. Make sure the front filter is correctly closed. |
The washing machine does not spin | The machine is fitted with a detection system that protects the load and product from damage if the load is not balanced before spinning. This may result in:-
|
Strong vibrations / noises are heard during the spin cycle | The washing machine may not be fully levelled: if necessary, adjust the feet as indicated in the specific section. Make sure transport screws, rubber bungs and spacer tubes were removed. Make sure there are no foreign objects inside the drum (coins, hinges, buttons, etc...). |
The standard manufacturer warranty covers faults caused by electrical or mechanical faults in the product due to an act or omission of the manufacturer. If a fault is found to be caused by factors outside the product supplied, miss-use or as a result of the instructions on use not being followed, a charge may be applied.
Electrical connections and safety instructions
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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