Dell PowerEdge R470 Installation And Service Manual
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Dell PowerEdge R470 Installation And Service Manual

Dell PowerEdge R470 Installation And Service Manual

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Dell PowerEdge R470
Installation and Service Manual
Regulatory Model: E108S
Regulatory Type: E108S001
March 2025
Rev. A01

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Summary of Contents for Dell PowerEdge R470

  • Page 1 Dell PowerEdge R470 Installation and Service Manual Regulatory Model: E108S Regulatory Type: E108S001 March 2025 Rev. A01...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................8 Chapter 2: PowerEdge R470 system configurations and features..........9 System configurations - front view for PowerEdge R470 system................ 10 Left Control Panel (LCP)- Secondary view......................12 Right Control Panel (RCP) - Primary view......................14 System configurations - rear view for PowerEdge R470 system................
  • Page 4 Chapter 5: Pre-operating system management applications............39 System Setup..................................39 System BIOS.................................40 iDRAC Settings................................40 Device Settings................................40 Dell Lifecycle Controller..............................40 Embedded system management..........................40 Boot Manager..................................40 PXE boot....................................41 Chapter 6: Minimum to POST and system management configuration validation......42 Minimum configuration to POST ..........................
  • Page 5 Installing a 2.5-inch drive carrier..........................64 Drive backplane................................. 65 Drive backplane................................65 Removing the 2.5-inch drive backplane module....................66 Installing the 2.5-inch drive backplane module....................67 Removing the EDSFF E3.S backplane module..................... 68 Installing the EDSFF E3.S backplane module....................... 69 Side wall brackets................................70 Removing the side wall bracket..........................
  • Page 6 Removing the rear OCP NIC card..........................143 Installing the rear OCP NIC card..........................145 Datacenter-Secure Control Module (DC-SCM)...................... 146 Removing the DC-SCM board..........................146 Installing the DC-SCM board..........................147 Restoring the system using Easy Restore......................148 Manually update the Service Tag.......................... 149 Attic board..................................149 Removing the Attic board............................150 Installing the Attic board............................150...
  • Page 7 Chapter 12: Getting Help......................184 Recycling or End-of-Life service information......................184 Contacting Dell Technologies............................184 Accessing system information by using MyDell......................184 QR code for PowerEdge R470 system resources..................... 185 Receiving automated support with Secure Connect Gateway (SCG)............... 185 Chapter 13: Documentation resources..................186 Contents...

  • Page 8: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 9: Chapter 2: Poweredge R470 System Configurations And Features

    "*" Denotes features expected to be available in June of 2025. Planned Offerings are subject to change and maynot be released as originally designed. NOTE: For more information about how to hot swap NVMe PCIe SSD device, see the Dell Express Flash NVMe PCIe SSD User's Guide at Dell Support page >...

  • Page 10: System Configurations - Front View For Poweredge R470 System

    The Express Service Tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address Figure 2. Front view of 8 x EDSFF E3.S -drive system with front I/O PowerEdge R470 system configurations and features...
  • Page 11 Contains the USB port and Secondary Mini-Displayport. NOTE: LCP - Secondary KVM module is optional, and LCP blank is default in the left control panel. PCIe blank Blank filler for the PCIe expansion riser slot PowerEdge R470 system configurations and features...

  • Page 12: Left Control Panel (Lcp)- Secondary View

    Left Control Panel (LCP)- Secondary view The R470 system has two options for Left Control Panel (LCP)- Secondary panel as shown below. The default option is the blank. PowerEdge R470 system configurations and features...
  • Page 13 Icon Description connector USB 2.0-compliant port The USB port is 4-pin, 2.0-compliant. This port enables you to connect USB devices to the system. Mini-Displayport Enables you to connect a display device to the system. PowerEdge R470 system configurations and features...

  • Page 14: Right Control Panel (Rcp) - Primary View

    Indicates that the system ID mode is active. Press the system ID button to switch to system health mode. Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log for specific error messages. PowerEdge Manulas. PowerEdge R470 system configurations and features...

  • Page 15: System Configurations - Rear View For Poweredge R470 System

    USB devices to the system. VGA port Enables you to connect a display device to the system. Figure 9. Rear view of the system with 8 x EDSFF E3.S drive system with front I/O PowerEdge R470 system configurations and features...
  • Page 16 USB 3.0 port The USB port is 9-pin and 3.0-compliant. This port enables you to connect USB devices to the system. VGA port Enables you to connect a display device to the system. PowerEdge R470 system configurations and features...

  • Page 17: System Configurations - Inside View For Poweredge R470 System

    12. Power interposer board (PIB) 13. PIB bracket 14. Fan board 15. Cable clip 16. Middle cable bracket 17. Drive backplane 18. Front BOSS-N1 19. Front serial port and dedicated iDRAC port 20. Express Service Tag PowerEdge R470 system configurations and features...

  • Page 18: Locating The Express Service Code And Service Tag

    The unique Express Service Code and Service Tag are used to identify the system. The information tag is on the front of the system that includes system information such as the Service Tag, Express Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. PowerEdge R470 system configurations and features...

  • Page 19: System Information Label

    3. OMM (not applicable) 4. Password MAC address 5. Service Tag, Express Service Code, My Dell QRL label System information label The system information label is located on the back side of the system cover and/or on the top of the system.
  • Page 20 Figure 16. Electrical overview Figure 17. Configuration and Layout 8 x 2.5 inch drives Figure 18. Configuration and Layout 8 x E3.s drives Figure 19. Hot swap EDSFF carrier PowerEdge R470 system configurations and features...
  • Page 21 Figure 20. LED behavior 8 x 2.5 inch drives Figure 21. LED behavior E3.s drives Figure 22. Express Service Tag for 8 x 2.5 inch drive system Figure 23. Express Service Tag for 8 x E3.s drive system Figure 24. Caution PowerEdge R470 system configurations and features...

  • Page 22: Rail Sizing And Rack Compatibility Matrix

    Figure 25. QRL Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at rail-rack-matrix. The document provides the information that is listed below: ●...

  • Page 23: Chapter 3: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this chapter. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Cooling fan specifications • Supported operating systems • System battery specifications •...

  • Page 24: Chassis Dimensions

    Chassis dimensions Figure 26. Chassis dimensions Table 11. PowerEdge R470 chassis dimensions  Drives 8 x E3.S EDSFF 482.0 mm (19 inches) 434.0 mm (17.1 42.8 mm (1.69 43.3 mm (1.7 750.57 mm 786.141 mm drives Front I/O inches) inches) inches) (29.55 inches)

  • Page 25: System Weight

    ® NOTE: R470 supports both Intel E- Core and Intel Core processors PSU specifications The PowerEdge R470 system supports up to two AC or DC power supply units (PSUs). Table 15. PSU specifications   Class Heat Frequency Voltage DC 240 V...

  • Page 26: Cooling Fan Specifications

    1100 W mixed mode 1500 W mixed mode Cooling fan specifications The PowerEdge R470 system supports up to four sets of 2 fan module standard (STD) cooling fans or high performance (HPR) silver cooling fans . Table 17. Cooling fan specifications ...

  • Page 27: System Battery Specifications

    Expansion card riser specifications The PowerEdge R470 system supports PCI express (PCIe) slots on risers. On the front I/O configuration, the R470 supports up to two Full Height (FH) PCIe slots. On the rear I/O configuration, the R470 supports up to two FH or two Low Profile (LP) PCIe slots on the riser.

  • Page 28: Storage Controller Specifications

    Memory DIMM slots are not hot pluggable. NOTE: The processor may reduce the performance of the rated DIMM speed. Storage controller specifications The PowerEdge R470 system supports the following controller cards: Table 21. Storage controller cards   Supported storage controller cards Internal controllers: ●...

  • Page 29: Gpu Specifications

    Top USB port on DC-SCM supports external DB9 Dongle. Video ports specifications The PowerEdge R470 system supports one DB-15 VGA port (optional) on the rear I/O board and one Mini Display (mDP) port (optional) on the Left Control Panel (LCP) .

  • Page 30: Video Specifications

    Both ports cannot be used together. The mDP port overrides the VGA port. Video specifications The PowerEdge R470 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer. Table 24. Supported video resolution options   Resolution...

  • Page 31: Particulate And Gaseous Contamination Specifications

    Table 27. Continuous Operation Specifications for ASHRAE A4 (continued) Temperature Allowable continuous operations Humidity percent range (non-condensing at all 8% RH with -12°C minimum dew point to 90% RH with 24°C (75.2°F) times) maximum dew point Operational altitude de-rating Maximum temperature is reduced by 1°C/125 m (33.8°F/410 Ft) above 900 m (2953 Ft) Table 28.

  • Page 32: Thermal Restriction Matrix

    Table 31. Particulate contamination specifications (continued) Particulate contamination Specifications used outside a data center, in environments such as an office or factory floor. Walk-Up Edge Data Center or Cabinet (sealed, closed Filtration is not required for cabinets that are anticipated to be opened loop environment) six times or less per year.

  • Page 33: Thermal Air Restrictions

    ● Two PSUs are required in redundant mode. System performance may be reduced in the event of a PSU failure. ● Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. ● 85 C active optics or DAC is required.
  • Page 34 ● Two PSUs are required in redundant mode. System performance may be reduced in the event of a PSU failure. ● Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. ● 85 C active optics or DAC is required.

  • Page 35: Chapter 4: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...

  • Page 36: Options To Log In To Idrac

    To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article KB78115. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at iDRAC Manuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to PowerEdge Manuals >...

  • Page 37: Options To Download Drivers And Firmware

    Supported Operating Systems for Dell PowerEdge systems. Options to download drivers and firmware You can download the firmware from the Dell support site. For information about downloading firmware, see the Downloading drivers and firmware section. You can also choose any one of the following options to download the firmware. For information about how to download the firmware, see the documentation links provided in the table below.

  • Page 38: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to Drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 39: Chapter 5: Pre-Operating System Management Applications

    . You can enable or disable various iDRAC parameters by using the iDRAC utility. For more information about this utility, Integrated Dell Remote Access Controller User’s Guide at PowerEdge Manuals.

  • Page 40: System Bios

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 41: Pxe Boot

    Table 41. Boot Manager details (continued) Option Description Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program. System Utilities Enables you to launch the System Utilities menu such as Launch Diagnostics, BIOS update File Explorer, Reboot System.

  • Page 42: Chapter 6: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...

  • Page 43: Chapter 7: Configuration Validation

    Configuration validation The new generation of Dell systems have added interconnect flexibility and advanced iDRAC management features to collect precise system configuration information and report configuration errors. When the system is powered on, information about installed cables, risers, backplanes, power supplies, floating card (fPERC, adapter PERC, BOSS), and processor is obtained from the CPLD and backplane memory maps are analyzed.

  • Page 44: Chapter 8: Installing And Removing System Components

    Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • System cover • Air shroud • Cooling fans • Drive backplane cover •...

  • Page 45: Before Working Inside Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system.

  • Page 46: Optional Front Bezel

    Optional front bezel Removing the front bezel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Keep the bezel key handy. NOTE: The bezel key is part of the bezel package. Steps 1. Rotate the key clockwise to unlock the bezel. 2.

  • Page 47: System Cover

    Steps 1. Align and insert the tabs on the bezel into the slots on the system. 2. Press the bezel until the release button clicks in place. 3. Rotate the key anti-clockwise to lock the bezel. Figure 29. Installing the front bezel System cover Removing the system cover Prerequisites...

  • Page 48: Installing The System Cover

    Figure 30. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.

  • Page 49: Air Shroud

    Figure 31. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Air shroud Removing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 50: Installing The Air Shroud

    Figure 32. Removing the air shroud Next steps Replace the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps Align and lower the air shroud till it is firmly seated in the system . Installing and removing system components...

  • Page 51: Cooling Fans

    Figure 33. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 52: Installing A Cooling Fan

    Figure 34. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align and lower the cooling fan onto the connector on the fan board. 2.

  • Page 53: Drive Backplane Cover

    Figure 35. Installing a cooling fan Next steps Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 54: Installing The Drive Backplane Cover

    Figure 36. Removing the drive backplane cover Next steps Replace the drive backplane cover. Replace the system cover Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 55: Drives

    Figure 37. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system. Replace the system cover. Drives Removing an EDSFF E3.S drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 56: Installing An Edsff E3.S Drive Blank

    Figure 38. Removing an EDSFF E3.S drive blank Next steps Replace the EDSFF E3.S drive blank. Installing an EDSFF E3.S drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps Slide the drive blank into the drive slot until the release button clicks into place. Figure 39.

  • Page 57: Removing An Edsff E3.S Drive Carrier

    Removing an EDSFF E3.S drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off. When the drive indicators are off, the drive is ready for removal. For more information, see the storage controller documentation.

  • Page 58: Installing An Edsff E3.S Drive Into The Drive Carrier

    Steps 1. Using a Torx 6 screwdriver, remove the screws from the slide rails on the drive carrier. 2. Lift the drive out of the drive carrier. Figure 41. Removing an EDSFF E3.S drive from the drive carrier Next steps Install an EDSFF E3.S drive into the drive carrier.

  • Page 59: Installing An Edsff E3.S Drive Carrier

    Figure 42. Installing an EDSFF E3.S drive into the drive carrier Next steps Install the drive carrier. Installing an EDSFF E3.S drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the Storage Controller Manuals documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.

  • Page 60: Removing A 2.5-Inch Drive Blank

    Figure 43. Installing an EDSFF E3.S drive carrier Removing a 2.5-inch drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. Steps Press the release button, and slide the drive blank out of the drive slot.

  • Page 61: Installing A 2.5-Inch Drive Blank

    Installing a 2.5-inch drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps Insert the drive blank into the drive slot, and push the blank until the release button clicks into place. Figure 45. Installing a 2.5-inch drive blank Removing a 2.5-inch drive carrier Prerequisites 1.

  • Page 62: Removing A 2.5-Inch Drive From The Drive Carrier

    Figure 46. Removing a 2.5-inch drive carrier Next steps Replace the 2.5-inch drive or install the 2.5-inch drive blank. Removing a 2.5-inch drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive carrier.

  • Page 63: Installing A 2.5-Inch Drive Into The Drive Carrier

    Figure 47. Removing the 2.5-inch drive from the drive carrier Next steps Install a 2.5-inch drive into the drive carrier. Installing a 2.5-inch drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive carrier.

  • Page 64: Installing A 2.5-Inch Drive Carrier

    Figure 48. Installing a drive into the drive carrier Next steps Install the drive carrier. Installing a 2.5-inch drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the Storage Controller Manuals documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.

  • Page 65: Drive Backplane

    Depending on your system configuration, the drive backplanes that are supported are listed here: Table 43. Supported backplane options  System Supported drive backplanes EDSFF E3.S (x8) NVMe backplane PowerEdge R470 2.5 inch (x8) SAS/SATA backplane 2.5 inch (x10) SAS/SATA backplane Figure 50. 8 x 2.5-inch drive backplane 1. BP_DST_SA1 (PERC to backplane) 2.

  • Page 66: Removing The 2.5-Inch Drive Backplane Module

    Figure 52. EDSFF E3.S NVMe drive backplane 1. BP_DST_PA2 (PCIe/NVMe connector, connecting to SL8 2. BP_DST_PB2 (PCIe/NVMe connector, connecting to SL7 on the HPM board) on the HPM board) 3. BP_PWR_CTRL_1 (connecting to power cable on the HPM 4. BP_DST_PA1 (PCIe/NVMe connector, connecting to SL4 board) on the HPM board) 5.

  • Page 67: Installing The 2.5-Inch Drive Backplane Module

    Figure 53. Removing the 2.5 inch drive backplane module Next steps Replace the 2.5-inch drive backplane module. Installing the 2.5-inch drive backplane module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 68: Removing The Edsff E3.S Backplane Module

    Figure 54. Installing the 2.5-inch drive backplane module Next steps 1. Connect all the cables, and ensure that all the cables are routed through the respective cable clip. NOTE: cable routing section. install the 2.5-inch drives. 3. If removedInstall the front bezel.

  • Page 69: Installing The Edsff E3.S Backplane Module

    NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 55. Removing the EDSFF E3.S backplane module Next steps Replace the EDSFF E3.S backplane module. Installing the EDSFF E3.S backplane module Prerequisites 1.

  • Page 70: Side Wall Brackets

    Figure 56. Installing the EDSFF E3.S backplane module Next steps 1. Connect all the cables, and ensure that all the cables are routed through the respective cable clip. NOTE: cable routing section. install the EDSFF E3.S drives 3. If removedInstall the front bezel.

  • Page 71: Installing The Side Wall Bracket

    Figure 57. Removing the side wall bracket Next steps Replace the side wall bracket. Installing the side wall bracket There are two side wall brackets on either side of the system. The procedure to install is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 72: Middle Bracket

    Figure 58. Installing the side wall bracket Next steps Install the system cover. 2. Follow the procedure listed in the After working inside your system. Middle bracket Removing the cables from the middle bracket Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 73: Installing The Cables Into The Middle Bracket

    Figure 59. Removing the middle bracket Next steps Installing the cables into the middle bracket Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route the cables properly when you replace them to prevent the cables from being pinched or crimped.

  • Page 74: Cable Routing

    Next steps 1. Follow the procedure listed in the After working inside your system. Cable routing Figure 61. Attic Board to Left Control Panel (LCP) - Seconday NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
  • Page 75 Figure 62. Intrusion Switch Table 45. Intrusion Switch  Order From HPM_J2 (HPM signal connector) Intrusion Figure 63. C01-01-RC0 :  8 x EDSFF E3.S (G5x4 NVMe Direct Connect) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
  • Page 76 Table 46. C01-01-RC0 :  8 x EDSFF E3.S (G5x4 NVMe Direct Connect)  Order From HPM_PCP (signal connector on HPM) Right Control Panel - Primary (RCP) HPM_J2 (signal connector on HPM for intrusion Intrusion (Intrusion) switch) HPM_SL3_SL4 (signal connector on HPM) BP_DST_PB1/BP_DST_PA1 (backplane signal connector) HPM_SL13/SL14 (signal connector on HPM) BP_DST_PB2/BP_DST_PA2 (backplane signal connector)
  • Page 77 Figure 65. C02-02:  8 x 2.5-inch NVMe (RAID)  NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. NOTE: The intrusion switch connects to the J2 connector through the additional dongle cable. Table 48.
  • Page 78 Figure 66. C02-05-:  8 x 2.5-inch SAS/SATA (RAID)  NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. NOTE: The intrusion switch connects to the J2 connector through the additional dongle cable. Table 49.
  • Page 79 Figure 67. C04-01-: 10x2.5-inch (SAS4/SATA with 4 Universal slots) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. NOTE: The intrusion switch connects to the J2 connector through the additional dongle cable. Table 50.
  • Page 80 Figure 68. C04-02-: 10x2.5-inch (SAS4/SATA with 4 Universal slots)  NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. NOTE: The intrusion switch connects to the J2 connector through the additional dongle cable. Table 51.
  • Page 81 Figure 69. RC3 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 52. RC3  Order From HPM_SL1/SL2 (HPM signal connector) OCP Slot 31( Riser RF1b) HPM_SL11/SL12 (HPM signal connector) OCP Slot 32/OCP PWR Sot 31/OCP PWR Slot 32...
  • Page 82 Table 53. RC6  Order From HPM_SL13/SL14 (HPM signal connector) Riser (R4b) HPM_SL11/SL12 (HPM signal connector) Riser (R2q) Figure 71. RC 7 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.

  • Page 83: System Memory

    HPM_SL11/SL12 (HPM signal connector) Riser (R2v-OCP) HPM_SL3/SL4 (HPM signal connector) Riser (R2v) System memory System memory guidelines The PowerEdge R470 system supports DDR5 registered DIMMs (RDIMMs). System memory holds the instructions that are started by the processor. Installing and removing system components...
  • Page 84 Figure 73. Memory channels Memory channels are organized as follows: Table 56. Memory channels  Processor Channel Channel Channel C Channel D Channel E Channel F Channel G Channel H Processor 1 Slots A1 Slots A5 Slots A3 Slots A7 Slots A2 and Slots A6 Slots A4 and Slots A8 and...

  • Page 85: General Memory Module Installation Guidelines

    Table 57. Supported memory matrix  (continued) DIMM type Rank Capacity DIMM rated Operating Speed voltage and ® ® Intel Xeon 6 E- core Intel Xeon 6 P- core speed processor processor 1 DIMM per 2 DIMM per 1 DIMM per 2 DIMM per channel channel (DPC)

  • Page 86: Removing A Memory Module

    NOTE: MT/s indicates DIMM speed in MegaTransfers per second. The following are the recommended guidelines for installing memory modules: ● All DIMMs must be DDR5. ● DIMM mixing configurations is not supported. All DIMM slots must be populated with the exact same DIMMs. ●...

  • Page 87: Installing A Memory Module

    Figure 74. Removing a memory module Next steps Replace the memory module. Installing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the system cover.

  • Page 88: Processor And Heat Sink

    Figure 75. Installing a memory module Next steps 1. Follow the procedure listed in After working inside your system. 2. To verify that the memory module has been installed properly, press F2 during reboot and click System Setup Main Menu > System BIOS > Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed memory.
  • Page 89 b. Loosen the nut diagonally opposite to the nut you loosened first. c. Repeat the procedure for the remaining two nuts. d. Return to the first nut and loosen it completely. e. For the remote heatsink we need to loosen the fifth nut before lifting the module from the system. NOTE: Ensure that the anti-tilt wires on the PHM are in locked position when loosening the captive nuts.

  • Page 90: Removing The Processor

    Figure 77. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink.
  • Page 91 Figure 78. Removing the processor NOTE: Ensure to return the TIM break lever on the retaining clip back to its original position. 4. Using your thumb and index finger, first hold the retaining clip release tab at the pin 1 connector, pull out the tip of the retaining clip release tab, and then lift the retaining clip partially from the heat sink.

  • Page 92: Installing The Processor

    Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the processor heat sink module. Steps 1. Place the processor in the processor tray. NOTE: Ensure the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor.
  • Page 93 Figure 81. Press the retaining clip on the four sides 4. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 5. Apply the thermal grease in a thin spiral design on the bottom of the heat sink. CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket.
  • Page 94 Figure 83. Removing the cover 7. Place the heat sink on the processor and press the base of the heat sink until the retaining clip locks onto the heat sink at all the four corners. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: ●...

  • Page 95: Installing The Processor And Heat Sink Module

    Figure 84. Installing the heat sink onto the processor Next steps Install the processor heat sink module. 2. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or heat sink. The heat sink is necessary to maintain proper thermal conditions.
  • Page 96 Figure 85. Installing the processor heat sink 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx T30 screwdriver, tighten the captive nuts (8 in-lbf) on the heat sink in the order below or as shown on the heatsink module: a.

  • Page 97: Perc Cards

    Figure 86. Set the anti-tilt wires to the locked position and tightening the nuts Next steps 1. Follow the procedure listed in the After working inside your system. PERC cards Removing the fPerc module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 98: Installing The Fperc Module

    Figure 87. Removing the fPerc module Next steps Replace the fPERC module. Installing the fPerc module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the system cover.

  • Page 99: Expansion Cards And Expansion Card Risers

    Figure 88. Installing the fPerc module Next steps 1. Connect all the cables, and ensure that all the cables are routed through the respective cable clip. NOTE: cable routing section. Install the drive backplane cover. Install the air shroud. Install the system cover 5.

  • Page 100: Expansion Card Installation Guidelines

    Expansion card installation guidelines Figure 89. Expansion card riser slot connectors 1. Riser connector (SL11/SL12/PWR11/PWR12) 2. Riser connector (SL13/SL14/PWR13/PWR14) 3. Riser connector (SL15/SL16/PWR15/PWR16) 4. Riser connector (PWR17/PWR18) 5. Riser connector (PWR19/PWR20) Figure 90. Rear Riser 2 (R2q) 1. Slot 1 Installing and removing system components...
  • Page 101 Figure 91. Riser 4 (R4b) 1. Slot 4 Figure 92. Riser 2 (R2k) 1. Slot 1 Figure 93. Riser 2 (R2v) 1. Slot 1 Installing and removing system components...
  • Page 102 Figure 94. Riser 4 (R4a) 1. Slot 4 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order.
  • Page 103 Table 59. Expansion card riser configurations (continued) Riser Expansion card PCIe Slots Form factor Controlling Slot's electrical Configurations risers processor bandwidth/ (RC) physical connector RC 7 (rear): Low Profile Processor 0 PCIe Gen5 x16 (x16 2x16LP(G5) + connector) 1x16OCP(G5) + 1 x16 FLOP OCP(G5) BOSS (Optional) BOSS-N1...
  • Page 104 Table 61. RC 3: RF1d (continued) Card type Slot priority Maximum number of cards Santino (BOSS-N1) Table 62. RC 6: R2q+R4b  Card type Slot priority Maximum number of cards Nvidia (OCP: 100 Gb) Broadcom (OCP: 100 Gb) Broadcom (OCP: 100 Gb) Broadcom (OCP: 25 Gb) Nvidia (OCP: 25 Gb) Santino (BOSS-N1)

  • Page 105: Removing The Rear Expansion Card Risers

    Table 63. RC 7: R2k+R4a (continued) Card type Slot priority Maximum number of cards Marvell (HBA: FC64) 1, 4 QLogic (HBA: FC32) 1, 4 FOXCONN (External Adapter) 1, 4 FOXCONN (External Adapter) 1, 4 Table 64. RC 8: R2v+R4a  Card type Slot priority Maximum number of cards Broadcom (OCP: 200 Gb)
  • Page 106 Remove the system cover 4. If applicable, disconnect the cables from the expansion card or HPM board. Steps 1. For Riser 2q, disconnect the cable from the connector and unlock the riser latch. Lift the expansion card riser to disengage it from the riser connector, and carefully remove it from the guide pin.
  • Page 107 Figure 97. Removing the rear expansion card riser 2v (R2v) 4. For Riser 2k, disconnect the cable from the connector. Lift the expansion card riser to disengage it from the connector and guide pin on the HPM board. Carefully remove the riser from the system. Figure 98.

  • Page 108: Installing The Rear Expansion Card Risers

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. For Riser 2q, ensure the riser latch is unlocked, align the riser with the connector and guide pin, lower it into place, press to ensure the riser is fully seated on the connector, and then push the riser latch to lock.
  • Page 109 Figure 100. Installing the rear expansion card riser 2q (R2q) 2. For Riser 4b, reconnect the cable first to the connector. Align the expansion card riser with the connector and the riser guide pin on the HPM board. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector.
  • Page 110 Figure 102. Installing the rear expansion card riser 2v (R2v) 4. For Riser 2k, align the expansion card riser with the three riser guide pin on the HPM board. Lower the expansion card riser into place until the expansion card riser connector is fully seated . Press the touch points (indicated by blue line) to ensure proper engagement and connect the riser cable to the connector on the HPM board.

  • Page 111: Removing An Expansion Card From The Expansion Card Riser

    Figure 104. Installing the rear expansion card riser 4a (R4a) Next steps 1. If required, reconnect the cables to the expansion card or HPM board. 2. Follow the procedure listed in After working inside your system. Removing an expansion card from the expansion card riser Prerequisites 1.
  • Page 112 Figure 105. Removing expansion card from the rear expansion card riser 2q 2. GPU Blank: a. Pull and lift the expansion card retention latch lock to open. NOTE: If a low-profile card is installed, the LP GPU blank will be installed on the riser wall to secure the card properly and should be removed from the wall before removing the expansion card.
  • Page 113 Figure 107. Removing expansion card from the rear expansion card riser 4b NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. a. Tilt and open the retention latches on both ends of the riser. NOTE: If a low-profile GPU is installed, GPU blank will be installed.
  • Page 114 a. To remove the expansion card, pull and open the retention latch lock to open. Hold the expansion card by its edges and pull the card until the card edge connector disengages from the expansion card connector on the riser. b.
  • Page 115 Figure 110. Installing the PCIe blank for riser 2q Figure 111. Installing the PCIe blank for riser 4b Installing and removing system components...

  • Page 116: Installing An Expansion Card Into The Expansion Card Riser

    Figure 112. Installing the PCIe blank for riser 4a Figure 113. Installing the PCIe blank for riser 2v or 2k NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Next steps If applicable, install an expansion card into the expansion card riser.
  • Page 117 For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 118 Figure 115. Removing the PCIe blank for the riser 4b Open the retention latch and remove the PCIe blank.. Figure 116. Removing the PCIe blank for the riser 4a Open the retention latch and remove the PCIe blank.. Installing and removing system components...
  • Page 119 Figure 117. Removing the PCIe blank for the riser 2v or 2k Open the retention latch and remove the PCIe blank.. 3. For riser 2q: a. Hold the card by the edges, and align the card edge connector with the expansion card connector on the riser. b.
  • Page 120 NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 119. Installing GPU blank on the rear expansion card riser 2q 4. For riser 4b: a. Hold the card by the edges, and align the card edge connector with the expansion card connector on the riser. b.
  • Page 121 a. Hold the card by the edges, and align the card edge connector with the expansion card connector on the riser. b. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. c. Align and slide the card holder guides into the slots on the riser until seated. d.

  • Page 122: Removing The Rear Expansion Card Riser Blank

    Figure 122. Installing an expansion card into the riser 2v or 2k Next steps 1. If applicable, connect the cables to the expansion card. install the rear expansion card riser. Replace the system cover. 4. Follow the procedure listed in the After working inside your system.

  • Page 123: Installing The Rear Expansion Card Riser Blank

    Figure 123. Removing the rear expansion card riser blank Next steps Replace the rear expansion card risers Replace the system cover. Installing the rear expansion card riser blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 124: M.2 Ssd Module

    2. Follow the procedure listed in After working inside your system. M.2 SSD module Removing the M.2 NVMe SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 125: Installing The M.2 Nvme Ssd Module

    For information about Thermal pad and BOSS-N1 card carrier replacement, go to PowerEdge Manuals > Rack Servers > PowerEdge R470 > Select This Product > Documentation > Manuals and Documents > BOSS-N1 DC-MHS M.2 NVMe SSD Card Installation and Replacement Tech Sheet. Next steps Replace the M.2 NVMe SSD...
  • Page 126 For information about Thermal pad and BOSS-N1 card carrier replacement, go to PowerEdge Manuals > Rack Servers > PowerEdge R470 > Select This Product > Documentation > Manuals and Documents > BOSS-N1 DC-MHS M.2 NVMe SSD Card Installation and Replacement Tech Sheet. Steps 1.

  • Page 127: Optional Boss-N1 Dc-Mhs Module

    Figure 131. Tighten the top cover captive screws 6. Slide the BOSS-N1 card carrier into the BOSS-N1 module slot. 7. Close the BOSS-N1 card carrier release latch to lock the carrier in place. Figure 132. Installing the BOSS-N1 card carrier Optional BOSS-N1 DC-MHS module This is a service technician replaceable part only.

  • Page 128: Installing The Boss-N1 Dc-Mhs Card Carrier Blank

    Figure 133. Removing the BOSS-N1 DC-MHS card carrier blank Next steps Replace the BOSS-N1 DC-MHS card carrier blank install BOSS-N1 DC-MHS card carrier. Installing the BOSS-N1 DC-MHS card carrier blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 129 Steps 1. Press both ends of the cable holder and tilt the BOSS-N1 DC-MHS module cable holder. Disconnect the cable from the BOSS module. Figure 135. Removing an BOSS-N1 DC-MHS cable from the system 2. Lift the plunger and slide the BOSS-N1 DC-MHS module tray out of the system. NOTE: The numbers on the image do not depict the exact steps.

  • Page 130: Installing The Front Boss-N1 Dc-Mhs Module

    Figure 137. Removing an BOSS-N1 DC-MHS module from tray 5. If the BOSS-N1 DC-MHS module is not going to be replaced, install a filler. Figure 138. Installing an BOSS-N1 DC-MHS module filler bracket Next steps Replace the front BOSS-N1 DC-MHS module Installing the front BOSS-N1 DC-MHS module Prerequisites 1.
  • Page 131 CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 132 Figure 140. Installing the BOSS-N1 DC-MHS module into the tray 3. Reconnect the BOSS module cable connector on the HPM board on one side and reconnect the another side cable to the connector on the BOSS module cable. Tilt the cable holder to secure the BOSS-N1 DC-MHS module cable into the system. Figure 141.

  • Page 133: Removing The Rear Boss-N1 Dc-Mhs Module

    Figure 142. Installing the BOSS-N1 DC-MHS module tray into system Next steps 1. Route and connect the cables, taking care not to damage them. NOTE: cable routing section for more information. Install the M.2 NVMe SSD module Install the drive backplane cover.
  • Page 134 Figure 143. Removing the rear BOSS-N1 DC-MHS 4. If the BOSS-N1 DC-MHS module is not going to be replaced, install a filler bracket. Figure 144. Installation of filler bracket Next steps Replace the rear BOSS-N1 DC-MHS module. Installing and removing system components...

  • Page 135: Installing The Rear Boss-N1 Dc-Mhs Module

    Installing the rear BOSS-N1 DC-MHS module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the system cover Remove the rear expansion card riser remove the rear expansion card riser blanks Remove the M.2 NVMe SSD module.

  • Page 136: Optional Ocp Nic Card

    Figure 146. Installing the BOSS-N1 DC-MHS module Next steps Install the M.2 NVMe SSD module. Install the rear expansion card riser install the rear expansion card riser blanks 3. Follow the procedure listed in the After working inside your system. Optional OCP NIC card Removing the front OCP NIC card Prerequisites...
  • Page 137 Figure 147. Removing the OCP NIC card tray from the OCP NIC cage 3. Push the clips outward, then pull and slide the OCP NIC card out from its tray. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 148.

  • Page 138: Installing The Front Ocp Nic Card

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. Align and slide the OCP NIC card into the OCP NIC card tray...
  • Page 139 Figure 150. Installing the OCP NIC card into the OCP NIC card tray NOTE: If applicable remove the OCP NIC blank. Pull out the OCP NIC blank to remove from the system. Figure 151. Removing the OCP NIC blank 3. Align and slide the OCP NIC card tray into the OCP NIC cage. 4.

  • Page 140: Removing The Front Ocp Nic Cage

    Figure 152. Installing the OCP NIC tray into the OCP NIC cage Next steps 1. Follow the procedure listed in the After working inside your system. Removing the front OCP NIC cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 141: Installing The Front Ocp Nic Cage

    Figure 153. Removing an OCP NIC cage from front of the system 3. If the OCP NIC cage is not being replaced, install a filler tray into the system and secure it by tightening the captive screw using a Phillips 2 screwdriver. Figure 154.
  • Page 142 CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.

  • Page 143: Removing The Rear Ocp Nic Card

    Figure 156. Installing an OCP NIC cage to front of the system Next steps Replace the front OCP NIC card. Removing the rear OCP NIC card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 144 Figure 157. Removing the rear OCP NIC card NOTE: If the OCP NIC card is not going to be replaced, install a filler bracket Align and slide in the OCP filler in the slot till firmly seated . NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 145: Installing The Rear Ocp Nic Card

    Remove the rear expansion card riser blanks CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.

  • Page 146: Datacenter-Secure Control Module (Dc-Scm)

    Figure 160. Installing the rear OCP NIC card Next steps 1. Route and connect the cables, taking care not to damage them. NOTE: cable routing section for more information. Install the rear expansion card riser install the rear expansion card riser blanks 3.

  • Page 147: Installing The Dc-Scm Board

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. Open the blue latch on the HPM board.

  • Page 148: Restoring The System Using Easy Restore

    For more information about the Easy Restore feature, see Open BMC configuration Users Guide at Support for Open Server Manager | Documentation | Dell India. When the DC-SCM is booted for the first time, it presents a screen with settings it can restore, below is a list of options/steps...

  • Page 149: Manually Update The Service Tag

    Figure 163. Easy Restore Manually update the Service Tag After replacing a HPM board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup. About this task If you know the system service tag, use the System Setup menu to enter the service tag. Steps 1.

  • Page 150: Removing The Attic Board

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Installing and removing system components...

  • Page 151: Internal Usb

    Steps 1. Align the Attic board at an angle with the guide pins on the DC-SCM board. 2. Press until the Attic board is connected to the connector on the DC-SCM board. 3. Using a Phillips 1 screwdriver, tighten the captive screws. NOTE: The numbers on the image do not depict the exact steps.

  • Page 152: Installing The Internal Usb

    Figure 166. Removing the internal USB card Next steps Replace the internal USB card. Installing the Internal USB Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 153: System Battery

    Figure 167. Installing the internal USB card Next steps 1. Follow the procedure listed in After working inside your system. 2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. System battery This is a service technician replaceable part only.
  • Page 154 Figure 168. Removing the system battery 2. To install a new system battery, hold the battery with the positive side facing up at an angle and slide it under the battery holder socket latch. 3. Press the battery into the connector until it snaps into place. Figure 169.

  • Page 155: Intrusion Switch

    b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, check the time and date at least an hour after installing the battery. e.

  • Page 156: Installing The Intrusion Switch Module

    Figure 170. Removing the intrusion switch module Next steps Replace the intrusion switch module. Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 157: Power Supply Unit

    Figure 171. Installing the intrusion switch module Next steps Install the system cover, 2. If removed Install the rear expansion card riser install the rear expansion card riser blanks 3. Follow the procedure listed in After working inside your system. Power supply unit Removing a power supply unit Prerequisites...

  • Page 158: Installing A Power Supply Unit

    Figure 172. Removing a power supply unit Next steps Replace the PSU install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.

  • Page 159: Removing A Power Supply Unit Blank

    Next steps 1. If you have unlatched or removed the cable management accessory, reinstall or relatch it. For information about the cable management when the PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at PowerEdge Manuals.

  • Page 160: Db9+Rj45 Module

    Steps Align the PSU blank with the PSU bay and push it into the PSU bay until it clicks into place. NOTE: Make sure that the "Top" mark on the PSU blank is on the upper side. Figure 175. Installing a power supply unit blank DB9+RJ45 module This is a service technician replaceable part only.

  • Page 161: Installing The Db9+Rj45 Module

    Figure 176. Disconnecting the DB9+RJ45 module Next steps Replace the DB9+RJ45 module. Installing the DB9+RJ45 module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the system cover.

  • Page 162: Trusted Platform Module

    Figure 177. Installing the DB9+RJ45 port Next steps 1. Route and connect the cables, taking care not to damage them. NOTE: cable routing section for more information. Install the backplane cover Install the air shroud. Install the system cover. 5. Follow the procedure listed in After working inside your system.

  • Page 163: Hpm Board

    HPM board This is a service technician replaceable part only. NOTE: System board is know as Host Processor Module (HPM) board. Removing the HPM board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.

  • Page 164: Installing The Hpm Board

    Figure 178. Removing the HPM board Next steps Install the HPM board. Installing the HPM board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If you are replacing the HPM board, remove all the components that are listed in the removing the HPM board section. Steps 1.

  • Page 165: Control Panel

    Figure 179. Installing the HPM board Next steps 1. Replace the following components: Internal USB memory key if removed Rear OCP card if removed Rear BOSS-N1 DC-MHS if removed DC-SCM Processor and heat sink module Memory modules Rear expansion card risers rear expansion card riser blanks Cooling fans Power supply units (PSU)

  • Page 166: Installing The Right Control Panel (Rcp) - Primary

    Steps 1. Disconnect the right control panel cable from the connectors on the HPM board. 2. Using the Phillips 1 screwdriver, remove the two screws that secure the right/primary control panel to the system. 3. Remove the cable cover away from the system. 4.

  • Page 167: Removing The Left Control Panel (Lcp)- Secondary

    Figure 181. Installing the right control panel Next steps Install the drive backplane cover. 2. Follow the procedure listed in After working inside your system. Removing the Left Control Panel (LCP)- Secondary Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 168: Installing The Left Control Panel (Lcp)- Secondary

    Figure 182. Removing the KVM left control panel Next steps Replace the KVM left control panel. Installing the Left Control Panel (LCP)- Secondary Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 169 Figure 183. Installing the KVM left control panel Next steps Install the drive backplane cover. 2. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 170: Chapter 9: Upgrade Kits

    Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 65. Upgrade kits  Kits Related links to service instructions Memory Installing a memory module Installing a drive Processor Installing a processor Power supplies Installing a power supply unit Cables Cable routing Topics:...

  • Page 171: Boss-N1 Dchms Module Kit

    BOSS-N1 DCHMS module kit The BOSS-N1 DCHMS module supports up to two M.2 NVMe SSDs. On the PowerEdge R470 BOSS-N1 DCHMS modules are supported at the front and rear. Before you begin the installation or removal process, follow the safety guidelines before working inside the system instructions.
  • Page 172 Table 70. PERC upgrade Kit cable connections  Backplane Riser Upgrade from: Upgrade to: Disconnect and Replace with the configuration configuratio remove card or card or cables cables from the (cable marking): connector (cable marking): 8 x 2.5-inch NVMe RC 0 Onboard PCIe H965i front ●...

  • Page 173: Chapter 10: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Power LED indicators • System health and system ID indicator codes • iDRAC Direct LED indicator codes • NIC indicator codes •...

  • Page 174: System Health And System Id Indicator Codes

    System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of the system. Figure 185. System health and system ID indicator Table 72. System health and system ID indicator codes  System health and system ID indicator code Condition Solid blue...

  • Page 175: Nic Indicator Codes

    NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 186.

  • Page 176: Drive Indicator Codes

    Table 75. AC and DC PSU status indicator codes  Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU.
  • Page 177 Figure 188. SAS/SATA Drive indicators 1. Drive activity LED indicator 2. Drive status LED indicator 3. Drive capacity label NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not power on. NOTE: Drive status indicator behavior is managed by Storage Spaces Direct.

  • Page 178: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 179 The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics start executing the tests on all the detected devices. System diagnostic controls Table 79. System diagnostic controls  Menu Description Configuration Displays the configuration and status information of all detected devices.

  • Page 180: Chapter 11: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the HPM board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the HPM board.
  • Page 181 Table 80. HPM board jumpers and connectors (continued) Item Connector Power connector 5/6(PWR5/PWR6) PSU connector 2 Internal USB Riser connector (SL11/SL12/PWR11/PWR12) OCP NIC 3.0 connector Riser connector (SL13/SL14/PWR13/PWR14) PCIe conector 23 (SL23_CPU0) BOSS connector PCIe conector 24 (SL24_CPU0) Riser connector (SL15/SL16/PWR15/PWR16) DC-SCM connector Riser connector (PWR17/PWR18) Intrusion switch connector...

  • Page 182: Hpm Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 183 9. Replace the system cover. 10. Reconnect the system to the electrical outlet and power on the system, and all the attached peripherals. 11. Assign a new system and/or setup password. Jumpers and connectors...

  • Page 184: Chapter 12: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 185: Qr Code For Poweredge R470 System Resources

    Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 186: Chapter 13: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 187 Table 82. Additional documentation resources for your system (continued) Task Document Location or BOSS card and deploying the cards, see the Storage controller documentation. Understanding event and EEMI guide error messages Troubleshooting your For information about identifying and PowerEdge manuals system troubleshooting the PowerEdge server issues, see the Server Troubleshooting Guide.

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