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BMPRO JAYCOMMAND Plus Owner's Manual
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BMPRO JAYCOMMAND Plus Owner's Manual

BMPRO JAYCOMMAND Plus Owner's Manual

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OWNER'S MANUAL
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Summary of Contents for BMPRO JAYCOMMAND Plus

  • Page 1 OWNER’S MANUAL powered by PLUS TEAMBMPRO.COM...

  • Page 2: Safety Precautions

    Copyright © 2025 REV 1.0 DISCLAIMER: BMPRO accepts no liability for any loss or damage which may occur from First published 2025-04-22 the improper or unsafe use of its products. Warranty is only valid if the unit has not been...
  • Page 3 WARNING Remove and immediately recycle or dispose of used batteries according to local regulations and keep away from children. Do NOT dispose of batteries in household trash or incinerate. Even used batteries may cause severe injury or death. Call a local poison control center for treatment information. Non-rechargeable batteries are not to be recharged.

  • Page 4: Information For The User

    This device must accept any interference received, including what may have cause undesired operation. WARNING Any changes or modification not expressly approved by BMPRO could void compliance of the product and the user’s authority to operate this equipment. Le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts...
  • Page 5 For body worn operation, this device has been tested and meets the IC RF exposure guidelines when used with an accessory designated for this product or when used with an accessory that contains no metal and that positions the handset a minimum of 0 mm from the body. Noncompliance with the above restrictions may result in violation of RF exposure guidelines.

  • Page 6: Table Of Contents

    BMPRO CLOUD (MODEL DEPENDENT) ....15 CONNECTING TO THE BMPRO CLOUD ....15 CLOUD CONTROL .
  • Page 7 ENERGY CENTER ..... . . 31 BATTERY AND FUEL ..... . 31 GENERATOR (MODEL DEPENDENT) .

  • Page 8: About The Jaycommandplus System

    ABOUT THE JAYCOMMANDPLUS SYSTEM The JAYCOMMANDPlus system brings smart home technology to your RV, taking control and management of your RV to new horizons!

  • Page 9: Node

    SmartConnect sensors are available through your local RV dealership. For more details, refer to teambmpro.com/products/smartconnect BLEXTENDER The JAYCOMMANDPlus is compatible with BMPRO’s BLExtender. The BLExtender is a Bluetooth range extender, designed to allow you to use your SmartConnect Bluetooth sensors from every corner of your RV without worrying about losing Bluetooth signal.

  • Page 10: Controller (Model Dependent)

    CONTROLLER (MODEL DEPENDENT) 1. Page Navigation Sidebar Used to navigate between pages. 2. Screen Power Button Used to turn off or reboot the Controller. 3. CAN Bus Connection Indicator Indicates when the Controller is connected to the CAN Bus. 4. Wireless Connection Indicators Icons will appear on the screen if the Controller is connected to Bluetooth, the cloud or Wi-Fi.

  • Page 11: Rv Control Panel (Model Dependent)

    RV CONTROL PANEL (MODEL DEPENDENT) 1. Feature Control Buttons Used to control lights, water pump, awnings and slide-outs. The buttons available are floorplan dependent and vary across models. Each button has a soft backlight. When activated, they become fully lit. The RV Control Panel will go to sleep after 5 minutes of inactivity.
  • Page 12 2. Battery Voltage Level Indicator 4 LEDs show the battery voltage level. 9 All 4 LEDs on: 12.5-12.7V+   9 3 LEDs on: 12.3-12.49V   9 2 LEDs on: 12-12.29V   9 1 LED on: 11.4-11.99V   9 1 LED flashing: below 11.39V  ...

  • Page 13: Pairing To The Node

    PAIRING TO THE NODE Pairing your smartphone to the Node is simple. The JAYCOMMANDPlus app will guide you through the process. The Node can be paired to a total of four devices. PAIRING TO THE NODE USING A CONTROLLER (MODEL DEPENDENT) To pair to the Node using the Controller: Launch the App on your phone.

  • Page 14: Pairing To The Node Using An Rv Control Panel

    PAIRING TO THE NODE USING AN RV CONTROL PANEL (MODEL DEPENDENT) To pair to the Node using the RV Control Panel: Launch the JAYCOMMANDPlus app on your phone and choose the device installed in your RV. Press the Bluetooth Pair button on the RV Control Panel. When in pairing mode, this button will begin flashing.

  • Page 15: Bmpro Cloud (Model Dependent)

    BMPRO CLOUD (MODEL DEPENDENT) You can only connect to the BMPRO Cloud if your RV is equipped with a Controller. JAYCOMMANDPlus systems with a Controller have cloud control, which allows you to remotely connect, monitor and control your RV from your smart device.
  • Page 16 An email will be sent to your account to verify your email address. Click on the link provided in the email to complete verification. Now connect your smart device using your BMPRO account details to get started. Account Not Verified...

  • Page 17: Cloud Control

    Press Delete Account. In the pop-up, enter your password. Press Delete Account. Your BMPRO cloud account will be deleted. If you want to control your RV from the cloud again, you will need to create a new BMPRO cloud account.

  • Page 18: Winegard

    WINEGARD You can only set up Winegard if your RV is equipped with a Controller. To set up Winegard: In the page navigation sidebar, at the bottom, select the settings icon. Press Winegard Settings. Logging into the Winegard network Press the search button to search for the available networks. Select the desired network and enter the password or enter the network name and password.
  • Page 19 Internet Preferences You can select from the following options: 9 4G: Connect to a 4G network. SIM card required.   9 WiFi: Connect to an external WiFi network.   9 Internet OFF: No internet source selected.   Winegard Status The current status of the Winegard is displayed on the Winegard tile in the General Settings area.
  • Page 20 WiFi Properties To log in to a WiFi network: Press the Search button for a list of available networks and select your desired network. If your network is not seen, make sure the Winegard is turned on and scan again. After the network name and password are entered correctly, press Join.

  • Page 21: The App

    THE APP Download the JAYCOMMANDPlus/TravelLINKPlus powered by BMPRO app to your smartphone or tablet and enjoy the freedom to monitor and control the onboard features of your RV remotely. If your system has an RV Control Panel, the App allows you to access more features of your connected RV that otherwise may not be available.

  • Page 22: Home Screen

    HOME SCREEN The home screen provides a general overview of the key features of your RV. It also provides a quick, direct way to control specific RV lights, the RV’s climate system, and if your RV supports it, access to the Quick Start feature for help organising your adventures.
  • Page 23 Set Up Camp Press Set Up Camp from the Quick Start screen if you have arrived at your destination. You will be taken through a checklist, providing you with information on how to best set up camp. Use the buttons on each page to navigate through each step. The checklist will allow you to activate or deactivate your lights, climate control, leveling, slides, awnings, inverter and pumps directly, without needing to go to other pages within the App.
  • Page 24 Prepare For Travel Press Prepare For Travel when you are getting ready to continue travelling. You will be taken through a checklist, providing you with information on how to best pack up and get ready for travelling. Use the buttons on each page to navigate through each step. The checklist will allow you to activate or deactivate your lights, climate control, leveling, slides, awnings, inverter and pumps directly, without needing to go to other pages within the App.

  • Page 25: Tanks Screen

    Once the guide is finished, press Complete to return to the App home screen. TANKS SCREEN You can control the water pump, electric heaters, gas heaters and tank heaters from the Tanks screen, if applicable. The Tanks screen displays the levels of your fresh, gray and black water tanks. The water levels are displayed in percentages.

  • Page 26: Motors Screen

    MOTORS SCREEN The Motors screen allows you to control the Slide-outs, Awnings, Landing Legs and Jacks. It contains controls for certain leveling systems installed in the RV. Motor control is compatible with leveling systems factory-installed on towable models. WARNING Before operating any motors, ensure the area is free from obstacles and other hazards.
  • Page 27 Leveling Faults If a fault occurs with the leveling system, a pop-up will appear. To clear the fault, follow the instructions in the pop-up and press OK. Motor Control Only one motor may be operated at a time. Once a motor is in operation, motor control will be disabled in any other device running the App.
  • Page 28 Motor Lockout Feature JAYCOMMANDPlus systems will automatically lock out one or all of the motors if either of the following conditions are met: All motors are disabled: If 12V power is detected on pin 64 (Brake High Input), the motors will be disabled, motor controls will be greyed out and a pop-up message will appear.

  • Page 29: Climate Screen

    CLIMATE SCREEN The Climate screen allows you to control the temperature inside your RV. The zones that appear depend on the vehicle configuration. Additional ACs can be configured by scrolling down from the Main AC. Choose from Cool, Cool Auto or Heat to adjust the temperature between 33°F –...

  • Page 30: Lights Screen

    Heat If available, the RV may be heated from the furnace, heat pump or a combination of both. The furnace can only be controlled from the Main Climate Zone. To set the temperature: Turn climate on. Select your mode of operation. Adjust the temperature to your desired setting (if available in the selected mode).

  • Page 31: Energy Center

    ENERGY CENTER The Energy Center screen allows you to monitor energy usage within your JAYCOMMANDPlus system. BATTERY AND FUEL The Battery and Fuel section allows you to monitor RV voltages, chassis voltages and fuel levels. If no RV and chassis batteries are connected, the app will monitor the system voltage of the Node.

  • Page 32: Automatic Generator Start (Model Dependent)

    Generator Fault If the Generator Status section indicates a fault: Press the Stop Generator button. Fix the fault with the generator. Press the Start Generator button. If the fault has been fixed, when you next turn the generator on from the App, the Generator Status section will display “No fault”.

  • Page 33: Solar Controller

    SOLAR CONTROLLER When solar is connected to a compatible RV-C controller, the Energy Center screen will display the Solar Controller section, allowing you to view the status of any connected solar panels. Solar Controller This section displays the input voltage and current from the solar panel and the output voltage and current of the battery.

  • Page 34: Inverter (Model Dependent)

    INVERTER (MODEL DEPENDENT) When an RV-C-enabled inverter is connected to the JAYCOMMANDPlus system, the Energy Center screen will display the inverter section, allowing you to view the status of the inverter. The Inverter section will display the current inverter status, output power, battery current draw and the DC voltage at the inverter.

  • Page 35: General Settings

    GENERAL SETTINGS General Settings may be accessed by pressing the Settings icon in the App home screen.
  • Page 36 9 Check the Bluetooth Connection between the Node and your   smartphone. 9 Establish a Remote Connection to the BMPRO Cloud.   For more information, refer to the section Cloud Control. 9 Enter the Winegard network name and password to connect to the  ...

  • Page 37: Sensor Settings

    SENSOR SETTINGS The Sensors Settings screen allows you to configure push notification warning limits for any connected tire and temperature SmartConnect sensors, and allows you to toggle the sensor displays on or off. For more information about SmartConnect sensors, refer to the SmartConnect user manual.

  • Page 38: Energy Center Settings

    ENERGY CENTER SETTINGS Energy Center Settings can be used to adjust Automatic Generator Start usage. Use AGS to Support This setting is used to determine if AGS will support battery levels, climate or both. 9 Battery Levels: the generator will turn on and run until the battery is  ...
  • Page 39 Run Time Limits Used to set the minimum time the generator will continue to run for after the target battery voltage and/or temperature is reached. The maximum time is the total run time that the generator will operate to reach the target battery voltage and/or temperature. If targets are not reached and the generator run time exceeds the maximum run time limit set in the Energy Settings, the generator will automatically turn off.

  • Page 40: Motor Settings

    MOTOR SETTINGS If your model supports zero point leveling, you can use the Motor Settings screen to perform zero point calibration. To access Motor Settings: In the page navigation sidebar, at the bottom, select the settings icon Press Motor Settings. For more information on zero point calibration, refer to the Zero Point Calibration Sequence help guide.

  • Page 41: Inverter Settings

    INVERTER SETTINGS The Inverter Settings screen is used to configure a connected inverter. To access Inverter Settings: In the page navigation sidebar, at the bottom, select the settings icon Press Inverter Settings. Battery Voltage Shutdown Threshold Allows you to set the voltage threshold for when the inverter will enter “warning”...
  • Page 42 Display Solar Controller Allows you to toggle Solar Controller information to be hidden if you do not want it to be displayed in the App. If Solar Controller information is hidden, you can toggle it to be displayed. Operating Status Displays the current operating status of the Solar Controller.

  • Page 43: Unit Preferences

    UNIT PREFERENCES To change temperature or pressure units, go to the settings menu on the App home screen and press Preferences. From there, temperature units can be toggled between Fahrenheit and Celsius, and pressure units can be toggled between kPa and psi. DIAGNOSTICS The Diagnostics screen displays any detected faults in the JAYCOMMANDPlus system, and allows you to force reset the Node.
  • Page 44 An orange fault indicator will appear on the gas water heater button if a fault is detected on the gas water heater output. WARNING Motor outputs do not indicate a warning if the wires are shorted. Solar Controller Faults The Diagnostics screen will display any faults detected on the Solar Controller.
  • Page 45 Climate Faults The Diagnostics screen will display any faults detected in the climate system. The fault message will disappear from the Diagnostics screen once the fault has been externally cleared. Inverter Faults The Diagnostics screen will display any faults detected in the inverter. The fault message will disappear from the Inverter screen once the fault has been externally cleared.
  • Page 46 Resetting the Node If the Node is not behaving correctly, you can force reset it. To reset the Node: In the page navigation sidebar, at the bottom, select the settings icon Press Diagnostics. Press Reset NODE. In the pop-up, press Confirm. The Node will now reset.

  • Page 47: Updating Software

    UPDATING SOFTWARE The Node can be updated over-the-air, meaning you get the latest feature updates without the need to bring your RV to your local RV dealer. Notifications to update the Node software may be received after release if your system is connected to Wi-Fi. Critical updates will start automatically, and non-critical updates can be postponed.

  • Page 48: Switch (Model Dependent)

    SWITCH (MODEL DEPENDENT) The Switch communicates via Bluetooth to the Node, giving you additional control of RV features. Any installed Switch in your RV has been paired to the Node at the factory and is ready for immediate use. If a Switch isn’t responding, it may need to be re-paired. Refer to FAQs and Troubleshooting for more information.

  • Page 49: Faqs And Troubleshooting

    Verify the mobile network or WiFi connection on your smartphone. Launch your App store app. (Google Play Store or Apple App Store) Search for the JAYCOMMANDPlus/TravelLINKPlus powered by BMPRO app. Verify there is no option to update. If the option to update is available,...

  • Page 50: Controller (Model Dependent)

    CONTROLLER (MODEL DEPENDENT) How do I change the date and time on my Controller? If your system has a Controller, and you need to change the date and time: Press the Settings button. Press Date and Time. Select the correct date and time. Press Done to confirm.

  • Page 52: Appendices

    APPENDICES SPECIFICATIONS NODE Input Voltage 8V to15V DC Range Ambient -4°F to 140°F (-20°C to 60°C) Temperature IP Rating IP20 Lithium Battery CR2032 Type Battery Voltage FCC 47 CR15, CAN ICES-3 (B) / NMB-3 (B), IEC 61000-4-2 Level III, Approvals IEC60068-2-27 Table A.1, IEC 60068-2-64 Spectrum A.3 Category 1 CONTROLLER Input Voltage...

  • Page 54: Limited Warranty Terms And Conditions

    •  BMPRO may seek reimbursement of any costs incurred when a product is found to be in proper working order or damaged as a result of any of the warranty exclusions listed above.
  • Page 56 BMPRO TEAM customerservice@teambmpro.com BMPRO Unit 1, 821 E Windsor Ave, Elkhart IN 46514 USA .COM teambmpro.com...

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