Page 1 AlphaServer DS25 Owner’s Guide Order Number: EK-DS250-UG. D01 This manual is for managers and operators of HP AlphaServer DS25 systems. Hewlett-Packard Company...
Page 2 HP shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
Page 3 • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio or television technician for help. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the...
Page 4: European Union Notice
Taiwanese Notice Japanese Notice Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.Cet appareil numérique de la classe B respecte toutes les exigences du Règlement...
Page 5: Table Of Contents
Contents Preface ........................xiii Chapter 1 System Overview System Enclosures ................1-2 System Chassis—Front View/Top View..........1-4 Rear Ports and Slots ................1-6 Operator Control Panel................. 1-8 System Motherboard................1-10 PCI Slots ..................... 1-12 Power Supplies..................1-14 Power Requirements ................1-16 Removable Media Storage..............
Page 6 2.6.1 Setting the Console Password............. 2-23 2.6.2 Setting the Console to Secure Mode............ 2-25 2.6.3 Turning Off Security During a Console Session ......... 2-26 2.6.4 Returning to User Mode..............2-28 Updating Firmware................2-29 2.7.1 Firmware Update Utility ..............2-30 2.7.2 Manual Updates..................
Page 7 4.9.1 Ethernet Connection Status LEDs............4-30 4.10 Disk Drive Configuration ..............4-31 4.11 Installing Disk Drives ................. 4-32 4.11.1 Drive Status LEDs................ 4-34 4.12 External SCSI Expansion ..............4-35 4.13 Updating Firmware................4-37 4.13.1 Sources of Firmware Updates............4-38 4.13.2 Updating Firmware from the CD-ROM........
Page 8 5.21.4 eg*0_mode or ei*0_mode or ew*0_mode ........5-53 5.21.5 kbd_hardware_type ..............5-55 5.21.6 language..................5-56 5.21.7 os_type ..................5-57 5.21.8 pci_parity ..................5-58 5.21.9 pk*0_fast..................5-59 5.21.10 pk*0_host_id ................. 5-60 5.21.11 pk*0_soft_term................5-61 5.21.12 tt_allow_login................5-63 Chapter 6 Remote Management RMC Overview ..................
Page 9 7.11.2 Starting the FSB manually............7-16 7.11.3 Required Firmware............... 7-18 7.11.4 Updating Firmware ..............7-19 Chapter 8 Specifications Physical Specifications................8-2 Environmental Specifications ............... 8-4 Electrical Specifications ................ 8-5 Acoustical Data ..................8-7 Power Cord Requirements ..............8-8 8.5.1 General Requirements ................8-8 8.5.2 Country-Specific Requirements ............
Page 10 5–2 Show Config ..................5-12 5–3 Show Device ..................5-15 5–4 Show Memory..................5-16 5–5 Show Power..................5-17 5–6 Show Version..................5-18 5–7 Show CPU ................... 5-19 5–8 Show Pal....................5-20 5–9 Tru64 UNIX Boot (Abbreviated) ............5-21 5–10 Test...................... 5-23 5–11 Halt and Continue................
Page 11 LED Patterns During Power-Up (Rack Orientation)......7-3 7–2 FSB Switch "On" Setting (Rackmount Orientation) ......7-17 Tables HP AlphaServer DS25 Documentation..........xiv 1–1 How Physical I/O Slots Map to Logical Slots ........1-13 2–1 How Physical I/O Slots Map to Logical Slots ........2-17 2–2...
Page 12 4–1 Pedestal Kit Contents ................4-4 4–2 DIMM and Array Reference..............4-16 4–3 Ethernet Status LEDs................. 4-33 4–4 SCSI ID Orientation................4-34 4–5 Drive Status ..................4-37 5–1 Summary of SRM Console Commands ..........5-5 5–2 Notation Formats for SRM Console Commands ........5-7 5–3 Special Characters for SRM Console ............
Page 13: Preface
Preface Intended Audience This manual is for HP AlphaServer DS25 systems. Document Structure This manual uses a structured documentation design. Topics are organized into small sections, usually consisting of two facing pages. Most topics begin with an abstract that provides an overview of the section, followed by an illustration or example.
Page 14: Hp Alphaserver Ds25 Documentation
Rackmount Installation Guide EK–DS250–RG Rackmount Installation Template EK–DS250–TP EK–BA57R–IN AlphaServer DS25 in a 9000 Series Cabinet Installation Information Information on the Internet Visit the HP Web site at www.compaq.com for service tools and more information about the AlphaServer DS25 system.
Page 15: Chapter 1 System Overview
Chapter 1 System Overview This chapter provides an overview of the system, including: • System Enclosures • System Chassis—Front View/Top View • System Chassis—Rear View • Rear Ports and Slots • Operator Control Panel • System Motherboard • PCI Slots •...
Page 16: System Enclosures
System Enclosures The DS25 family consists of a standalone pedestal with expanded stor- age capacity, and a rackmount system. Figure 1–1 DS25 Systems Cabinet Pedestal MR0316A 1-2 DS25 Owner’s Guide...
Page 17 Common Components The basic building block of the system is the chassis, which houses the following common components: • Up to two CPUs (EV68 Alpha chip) • 200-pin memory DIMMs (up to 16 with a minimum of 4) •...
Page 18: System Chassis-Front View/Top View
System Chassis—Front View/Top View Figure 1–2 Top/Front Components (Pedestal) MR0291 1-4 DS25 Owner’s Guide...
Page 19 Operator control panel CD-ROM read/write drive Hard disk drives Power supplies System motherboard Memory CPUs Speaker System Overview 1-5...
Page 20: Rear Ports And Slots
Rear Ports and Slots Figure 1–3 Rear Connectors MR0290 1-6 DS25 Owner’s Guide...
Page 21 Rear Panel Connections Parallel port Serial port (COM2) Serial port (COM1) Keyboard port Mouse port Ethernet A (10/100) Ethernet B (10/100/1000) SCSI breakout AC power outlets System fan 0 System fan 1 System Overview 1-7...
Page 22: Operator Control Panel
Operator Control Panel The control panel provides system controls and status indicators. The controls are the Power, Halt, and Reset buttons. The panel has a green power LED, a yellow halt LED, and four diagnostic LEDs. Figure 1–4 Operator Control Panel MR0292 1-8 DS25 Owner’s Guide...
Page 23 Power button. This button is a latching switch. Pressing the Power button on powers up the system. Pressing the button to standby turns off all DC volt ages except Aux 5 volts. The 5 volt standby powers the remote management console (RMC).
Page 24: System Motherboard
System Motherboard The system motherboard has the majority of the logic for the system. It is located on the floor of the system card cage in rack systems and is vertical and on the right side for the pedestal systems. The system motherboard has connectors for the CPUs and DIMMs Figure 1–5 shows these locations on the motherboard.
Page 25 See Figure 1–5 for sections of the motherboard: CPU slots (CPU 0 is right slot). I/O slots Memory slots SCSI All components are on a single system motherboard that contains a memory subsystem, PCI bus, integrated dual Ultra3 SCSI controllers, and slots for PCI options.
Page 26: Pci Slots
PCI Slots The system motherboard has six, 64-bit PCI slots. The callouts in Figure 1–6 show the PCI slot locations. In systems with part numbers Dx-57AAA-xx, slot 6 supports a half-length card only. In systems with part numbers Dx-57AAB-xx, slot 6 supports full-length cards. Slots 1 through 5 support full-length cards.
Page 27: How Physical I/O Slots Map To Logical Slots
There is no direct correspondence between the physical numbers of the slots and the logical slot identification reported with the SRM console show config com mand (described in Chapter 2). Table 1–1 maps the physical slot numbers to the SRM logical ID numbers. See Chapter 4 for instructions on installing PCI options.
Page 28: Power Supplies
Power Supplies Depending on the system model and amount of memory, either two or three power supplies are required. Systems with two supplies can add a third power supply for redundancy. Figure 1–7 Power Supplies CAT0043A 1-14 DS25 Owner’s Guide...
Page 29 A power backplane integrates the supplies for power distribution, monitoring, and control. The power supplies can be accessed and removed from the front of the enclosure. See Chapter 4 for instructions on adding or replacing a power supply. The following voltages are provided: +3.3, +5.0, +12.0, -12.0 Aux (+5.0 Aux al ways powered).
Page 30: Power Requirements
Power Requirements The system automatically detects the voltage source when it powers up (auto-sensing from 100 V – 240 V) and adjusts the power supply input to accept that voltage. Figure 1–8 shows the maximum current ratings for a fully loaded system (without monitor or terminal). It also shows where to plug in the AC power cords.
Page 31: Removable Media Storage
Removable Media Storage The system chassis houses a CD-ROM read/write drive Figure 1–9 Removable Media Drive Area CAT0050A System Overview 1-17...
Page 32: Storage Subsystem
1.10 Storage Subsystem The system comes with a six-slot storage subsystem that holds 1-inch drives. You can install up to six 1-inch universal hard drives in the storage disk cage. See Chapter 4 for installation and swap procedures. Figure 1–10 Storage Cage MR0296A The storage system backplane contains on-board multimode terminators that provide LVD (low voltage differential) termination to the bus when all devices...
Page 33: System Access (Pedestal)
1.11 System Access (Pedestal) At the time of delivery, the system keys are taped inside the small front door that provides access to the operator control panel and removable media devices. Figure 1–11 System Keys CAT0024A System Overview 1-19...
Page 34: Console Terminal
1.12 Console Terminal The console terminal can be a serial (character cell) terminal con- nected to the COM1 or COM2 port or a VGA monitor connected to a VGA adapter. A VGA monitor requires a keyboard and mouse. Figure 1–12 Console Terminal Connections MR0297 1-20 DS25 Owner’s Guide...
Page 35: Chapter 2 Operation
Chapter 2 Operation This chapter gives instructions for basic system operation. The following topics are covered: • Powering Up the System • Power-Up Displays • SRM Console • Displaying the Hardware Configuration • Setting SRM Environment Variables • Setting Console Security •...
Page 36: Powering Up The System
Powering Up the System To power up the system, press the power button. Testing begins, and status shows on the console terminal screen and in the control panel display. Figure 2–1 Operator Control Panel MR0292A 2-2 DS25 Owner’s Guide...
Page 37 Power button Power LED (Green) Reset button Halt LED Halt button Diagnostic LEDs Operation 2-3...
Page 38: Power-Up Displays
Power-Up Displays Power-up information is displayed on the operator control panel LEDs and on the console terminal startup screen. Messages sent from the SROM (serial read-only memory) program are displayed first, followed by messages from the SRM console. NOTE: The power-up text that is displayed on the screen depends on what kind of terminal is connected as the console terminal: VT or VGA.
Page 39: Rmc Power-Up Display
2.2.1 RMC Power-Up Display Example 2–1 RMC Power-Up Display RMC - System is Down RMC - Starting to Test Max Fan Speeds RMC - Power Supplies OK RMC - System DC is OK RMC - System is up RMC - System Fans OK RMC - Powerup Complete 2.2.2 SROM Power-Up Display...
Page 40: Srm Console Power-Up Display
2.2.3 SRM Console Power-Up Display At the completion of SROM power-up, the primary CPU transfers con trol to the SRM console program, described in Section 2.3. The console program continues the system initialization. Failures are reported to the console terminal through the power-up screen and a console event log.
Page 41 Hose 3 - PCI bus running at 33Mhz probing hose 3, PCI starting drivers The primary CPU prints a message indicating that it is running the console. Starting with this message, the power-up display is sent to any console ter minal, regardless of the state of the console environment variable.
Page 42 ---------------- ---------- 512Mb 0000000040000000 1-Way 1024Mb 0000000000000000 1-Way 1536 MB of System Memory Testing the System Testing the Disks (read only) Testing the Network AlphaServer DS25 Console V6.3-1, built on Jun 10 2002 at 11:51:30 P00>>> 2-8 DS25 Owner’s Guide...
Page 43 The console is started on the secondary CPU. The example shows a two- processor system. Various diagnostics are performed. The console terminal displays the SRM console banner and the prompt, Pnn>>>. The number n indicates the primary processor. In a multiproces sor system, the prompt could be P00>>>...
Page 44: Srm Console
SRM Console The SRM console is the command-line interface that allows you to set up and boot the operating system, display the system configuration, set environment variables, and perform basic system troubleshooting. SRM firmware is located in a flash ROM (read-only memory) on the sys tem board.
Page 45: Selecting The Display Device
2.3.1 Selecting the Display Device The SRM console environment variable determines to which display device (VT-type terminal or VGA monitor) the console display is sent. The console terminal that displays the SRM user interface can be either a serial terminal (VT320 or higher, or equivalent) or a VGA monitor. The SRM console environment variable determines the display device.
Page 46: Displaying The Hardware Configuration
Displaying the Hardware Configuration View the system hardware configuration from the SRM console. It is useful to view the hardware configuration to ensure that the system recognizes all devices, memory configuration, and network connec tions. Use the following SRM console commands to view the system configuration: Displays the boot environment variables.
Page 47: Displaying Boot Environment Variables
2.4.1 Displaying Boot Environment Variables Use the show boot* command to list the boot environment variables. Use the set command with a variable to set up the boot environment. See Chapter 3 for more information on setting boot environment vari ables.
Page 48 Device or device list from which booting is to be at boot_dev tempted, here SCSI device dka0. boot_file The default file name used for the primary bootstrap when no file name is specified by the boot command. Boot flags, here the Tru64 UNIX “a” (autoboot) flag. boot_osflags boot_reset Action taken in response to an error halt or boot com...
Page 49: Displaying The Logical Hardware Configuration
Displaying the Logical Hardware Configuration Use the show config command to display the logical configuration. To display the physical configuration, issue the show fru command. Example 2–6 Show Config P00>>> sho config hp AlphaServer DS25 Firmware SRM Console: V6.3-1 PALcode: OpenVMS PALcode V1.96-40, Tru64 UNIX PALcode V1.90-31...
Page 50 dka100.1.0.1.2 COMPAQ BF01863644 Adaptec AIC-7899 pkb0.7.0.101.2 SCSI Bus ID 7 BCOM Gigabit 5703c ega0.0.0.5.2 00-02-A5-20-7F-AC Slot Option Hose 3, Bus 0, PCI - 66 MHz ELSA GLoria Synergy vga0.0.0.1.3 Yukon PCI Hot-Plug C P00>>> Firmware. Version numbers of the SRM console, PALcode, serial ROM, RMC ROM, and RMC flash ROM Processors.
Page 51: How Physical I/O Slots Map To Logical Slots
Table 2–1 How Physical I/O Slots Map to Logical Slots Physical Slot SRM Logical Slot ID Hose 1 Slot ID 1 Hose 1 Slot ID 2 Hose 3 Slot ID 2 Hose 3 Slot ID 1 Hose 0 Slot ID 9 Hose 0 Slot ID 10 Operation 2-17...
Page 52: Displaying The Bootable Devices
2.4.3 Displaying the Bootable Devices Use the show device command to display the devices from which the operating system can be booted. Example 2–7 Show Device P00>>> show device dqa0.0.0.16.0 DQA0 HL-DT-ST GCE-8302B 2.01 dva0.0.1000.0* DVA0 ega0.0.0.5.2 EGA0 00-00-00-00-00-00 eia0.0.0.8.0 EIA0 40-00-04-A5-F8-00 pka0.7.0.1.2...
Page 53: Device Naming Conventions
Table 2–2 Device Naming Conventions Category Description The device, dqa0 is used as an example in the following device category and description. Driver ID Two-letter designator of port or class driver SCSI drive or CD Ethernet port IDE CD-ROM FDDI device RAID set device SCSI tape DSSI disk...
Page 54: Viewing The Memory Configuration
2.4.4 Viewing the Memory Configuration Use the show memory command to view the configuration of main memory. Example 2–8 Show Memory P00>>> show memory Array Size Base Address Intlv Mode --------- ---------- ---------------- ---------- 1024Mb 0000000000000000 1-Way 1024 MB of System Memory P00>>>...
Page 55: Setting Srm Environment Variables
Setting SRM Environment Variables You may need to set several SRM console environment variables and built-in utilities to configure the system. Set environment variables at the P00>>> prompt. • To check the setting for a specific environment variable, enter the show envar command, where the name of the environment variable is sub...
Page 56: Setting Console Security
Setting Console Security You can set the SRM console to secure mode to prevent unauthorized persons from modifying the system parameters or otherwise tampering with the system from the console. When the SRM is set to secure mode, you can use only two console commands: •...
Page 57: Setting The Console Password
2.6.1 Setting the Console Password Set the console password with the set password command. A password is required for operating the system in secure mode. Example 2–9 Set Password P00>>> set password Please enter the password: Please enter the password again: P00>>>...
Page 58 The set password command sets the console password for the first time or changes an existing password. It is necessary to set the password only if the system is going to operate in secure mode. The syntax is: set password Setting a password.
Page 59: Setting The Console To Secure Mode
2.6.2 Setting the Console to Secure Mode To set the console to secure mode, first set the password. Then enter the set secure command. The system immediately enters secure mode. Example 2–10 Set Secure P00>>> set secure Console is secure. Please login. P00>>>...
Page 60: Turning Off Security During A Console Session
2.6.3 Turning Off Security During a Console Session The login command turns off the security features, enabling access to all SRM console commands during the current console session. The sys tem automatically returns to secure mode as soon as the boot or con tinue command is entered or when the system is reset.
Page 61 When you enter the login command, you are prompted for the current system password. If a password has not been set, a message is displayed indicating that there is no password in NVRAM. If a password has been set, this prompt is dis played: Please enter the password: If the password entered matches the password in NVRAM, when the prompt is...
Page 62: Returning To User Mode
2.6.4 Returning to User Mode The clear password command clears the password environment vari able, setting it to zero. Once the password is cleared, you are returned to user mode. Example 2–12 Clear Password P00>>> clear password Please enter the password: Console is secure P00>>>...
Page 63: Updating Firmware
You can also obtain Alpha firmware updates from the Inter net. Quarterly Update Service The Alpha Systems Firmware Update Kit CD-ROM is available by subscription from hp. Alpha Firmware Internet Access You can also obtain Alpha firmware update files from the Internet: http://ftp.digital.com/pub/DEC/Alpha/firmware/ If you do not have a Web browser, you can access files using anonymous ftp: $ ftp ftp.digital.com...
Page 64: Firmware Update Utility
2.7.1 Firmware Update Utility The system firmware is updated from a Loadable Firmware Update Utility (LFU). When you boot the medium containing the update image, the LFU banner and command descriptions are displayed. Enter com mands at the UPD> prompt. Before updating the firmware, enter the list command to list the current revi...
Page 65 UPD> list Device Current Revision Filename Update Revision V6.3-2 fsb_fw V6.3-2 V6.3-1 srm_fw V6.3-1 srom V1.3-F srom_fw V1.3-F cipca_fw A420 dfxaa_fw 3.20 fca_2354_fw CS3.81A4 kgpsa_8k_fw DS3.81A4 kzpcc_smor 1.12 kzpcc_fw CQ16 kzpsa_fw UPD> UPD> u srm Confirm update on: srm [Y/(N)]y WARNING: updates may take several minutes to complete for each device.
Page 66: Manual Updates
2. At the UPD> prompt, enter the exit command and answer y at the prompt: UPD> exit Do you want to do a manual update [y/(n)] y AlphaServer DS25 Console V6.3-1, built on May 2,2002 at 05:02:30 3. To update RMC firmware, enter update rmc. To update the serial ROM (SROM), enter update srom.
Page 67 Example 2–14 Update RMC Example UPD> update rmc Confirm update on: [Y/(N)]y WARNING: updates may take several minutes to complete for each device. DO NOT ABORT! Updating to V1.1... RMC - Starting to Test Max Fan Speeds RMC - Power Supplies OK RMC - System DC is OK RMC - System is up RMC - System Fans OK...
Page 68: Updating From The Cd-Rom
2.7.3 Updating from the CD-ROM You can update the system firmware from CD-ROM. 1. At the SRM console prompt, enter the show device command to determine the drive name of the CD-ROM drive. 2. Load the Alpha Systems Firmware Update CD into the drive. 3. Boot the system from the CD, using the drive name determined in step 1 (for example, dqa0).
Page 69: Updating From An Openvms System Disk
2.7.4 Updating from an OpenVMS System Disk You can update the firmware from an OpenVMS system disk. 1. Download the firmware update image from the Firmware Updates Web site. 2. Rename the downloaded file to fwupdate.exe. 3. Enter the following commands on the OpenVMS Alpha system: $ set file/attr=(rfm:fix,lrl:512,mrs:512,rat:none) fwup- date.exe $ copy/contiguous fwupdate.exe "system_disk":[sys0.sysexe]...
Page 70: Updating From The Network
2.7.5 Updating from the Network You can update firmware from the network using the MOP protocol for OpenVMS or the BOOTP protocol for Tru64 UNIX. Updating Firmware Using BOOTP 1. Download the firmware update image from the Firmware Updates Web site. 2. Copy the downloaded file to a UNIX based network server for BOOTP boot...
Page 71: Chapter 3 Booting And Installing An Operating System
Chapter 3 Booting and Installing an Operating System This chapter gives instructions for booting the Tru64 UNIX, OpenVMS, and Linux operating systems and for starting an operating system installation. It also describes how to switch from one operating system to another. Refer to your operating system documentation for complete instructions on booting or starting an installation.
Page 72: Setting Boot Options
Setting Boot Options You can set a default boot device, boot flags, and network boot proto cols for Tru64 UNIX or OpenVMS using the SRM set command with en vironment variables. Once these environment variables are set, the boot command defaults to the stored values. You can override the stored values for the current boot session by entering parameters on the boot command line.
Page 73: Auto_Action
3.1.1 auto_action The auto_action environment variable specifies the action the console takes any time the system powers up, fails, or resets. The value of auto_action takes effect only after you reset the system by pressing the Reset button or by issuing the init command. The default setting for auto_action is halt.
Page 74: Bootdef_Dev
Examples In the following example, the operator sets the auto_action environment vari able to restart. The device specified with the bootdef_dev environment vari able is dka0. When Tru64 UNIX is shut down and rebooted, the system will reboot from dka0. P00>>>...
Page 75 3.1.2 bootdef_dev The bootdef_dev environment variable specifies one or more devices from which to boot the operating system. When more than one device is specified, the system searches in the order listed and boots from the first device with operating system software. Enter the show bootdef_dev command to display the current default boot de...
Page 76: Boot_File
3.1.3 boot_file The boot_file environment variable specifies the default file name to be used for booting when no file name is specified by the boot command. The factory default value is null. The syntax is: set boot_file filename Example In this example, the system is set to boot from dka0. P00>>>...
Page 77 3.1.4 boot_osflags The boot_osflags environment variable sets the default boot flags and, for OpenVMS, a root number. Boot flags contain information used by the operating system to determine some aspects of a system bootstrap. Under normal circumstances, you can use the default boot flag settings.
Page 78: Boot_Osflags
Linux Systems The flags_value argument for Linux is 0 (zero). Flags_value Arguments for Red Hat Distribution Halt. (Do not set init default to this value.) Single-user mode. Multiuser, without NFS (same as 3, if you do not have networking) Full multiuser mode (Default) Unused Reboot.
Page 79: Openvms Boot Flag Settings
OpenVMS Systems OpenVMS systems require an ordered pair as the flags_value argument: root_number and boot_flags. root_number Directory number of the system disk on which OpenVMS files are located. For example: root_number Root Directory 0 (default) [SYS0.SYSEXE] [SYS1.SYSEXE] [SYS2.SYSEXE] [SYS3.SYSEXE] boot_flags The hexadecimal value of the bit number or numbers set.
Page 80 Examples In the following OpenVMS example, root_number is set to 2 and boot_flags is set to 1. With this setting, the system will boot from root directory [SYS2.SYSEXE] to the SYSBOOT prompt when you enter the boot command. P00>>> set boot_osflags 2,1 In the following OpenVMS example, root_number is set to 0 and boot_flags is set to 80.
Page 81: Ex*0_Inet_Init
3.1.5 ex*0_inet_init The eg*0_inet_init, ei*0_inet_init, or ew*0_inet_init environment vari able determines whether the interface’s internal Internet database is initialized from nvram or from a network server (through the bootp protocol). Legal values are nvram and bootp. The default value is bootp.
Page 82 3.1.6 ex*_protocols The eg*0_protocols, ei*0_protocols, or ew*0_protocols environment variable sets network protocols for booting and other functions. To list the network devices on your system, enter the show device command. The Ethernet controllers start with the letters “eg,” “ei,” or “ew,” for example, ewa0.
Page 83: Booting Tru64 Unix
5854 buffers containing 45.73 megabytes of memory Master cpu at slot 0 Starting secondary cpu 1 Firmware revision: 6.3-1 PALcode: UNIX version 1.90-31 HP AlphaServer DS25 Checking for Installation Tasks... Executing Installation Tasks... The system is coming up. Please wait... Checking for crash dumps...
Page 84 Mounting Memory filesystems evmstart: Daemon started 3 14:38:12 esmd: Started monitoring the EVM daemon security configuration set to default (BASE). File /etc/sia/matrix.conf updated successfully. Successful SIA initialization /usr/sbin/autopush: Can’t push requested modules on STREAM for entry 36 /usr/sbin/autopush: Device (6,-1) already configured LAT started.
Page 85 Perform the following tasks to boot a Tru64 UNIX system: 1. Power up the system. The system stops at the SRM console prompt, P00>>>. 2. Set boot environment variables, if desired. See Section 3.1. 3. Install the boot medium. For a network boot, see Section 3.2.1. 4. Enter the show device command to determine the unit number of the drive for your device.
Page 86: Booting Tru64 Unix Over The Network
3.2.1 Booting Tru64 UNIX over the Network To boot your Tru64 UNIX system over the network, make sure the sys tem is registered on a Remote Installation Services (RIS) server. See the Tru64 UNIX document entitled Sharing Software on a Local Area Network for registration information.
Page 87 Systems running Tru64 UNIX support network adapters, designated eg*0, ew*0, or ei*0. The asterisk stands for the adapter ID (a, b, c, and so on). 1. Power up the system. The system stops at the SRM console prompt, P00>>>. 2. Set boot environment variables, if desired. See Section 3.1. 3. Enter the show device command to determine the unit number of the drive for your device.
Page 88: Starting A Tru64 Unix Installation
Starting a Tru64 UNIX Installation Tru64 UNIX is installed from the CD-ROM drive connected to the sys tem. The display that you see after you boot the CD depends on whether your system console is a VGA monitor or a serial terminal. Example 3–3 Text-Based Installation Display P00>>>b dqa0 (boot dqa0.0.0.16.0 -flags 0,0)
Page 89 o The "Exit Installation" option stops the installation and puts your system in single-user mode with superuser privileges. This option is intended for experienced UNIX system administrators who want to perform file system or disk maintenance tasks before the installation. This option may also be used for disaster recovery on a previously installed system.
Page 90: Booting Linux
Booting Linux Obtain the Linux installation document and install Linux on the sys tem. Then verify the firmware version, boot device, and boot parame ters, and issue the boot command. The procedure for installing Linux on an Alpha system is described in the Alpha Linux installation document for your Linux distribution.
Page 91 3. After installing Linux, set boot environment variables to configure boot pa rameters for Red Hat, SuSE, or TurboLinux. This example shows settings for booting from the system hard drive (dka0). P00>>> set bootdef_dev dka0 P00>>> set boot_file P00>>> set boot_osflags 0 P00>>>...
Page 92 Kernel command line: root=/dev/sda2 console=ttyS0 Using epoch = 1952 Console: colour dummy device 80x25 Calibrating delay loop... 1993.00 BogoMIPS Memory: 1530600k/1572792k available (2076k kernel code, 34944k reserved, 792k d) Dentry-cache hash table entries: 262144 (order: 9, 4194304 bytes) Inode-cache hash table entries: 131072 (order: 8, 2097152 bytes) Mount-cache hash table entries: 32768 (order: 6, 524288 bytes) Buffer-cache hash table entries: 131072 (order: 7, 1048576 bytes) Page-cache hash table entries: 262144 (order: 9, 4194304 bytes)
Page 93 Vendor: COMPAQ Model: BF01863644 Rev: 3B05 Type: Direct-Access ANSI SCSI revision: 02 scsi0:A:0:0: Tagged Queuing enabled. Depth 253 scsi0:A:1:0: Tagged Queuing enabled. Depth 253 Attached scsi disk sda at scsi0, channel 0, id 0, lun 0 Attached scsi disk sdb at scsi0, channel 0, id 1, lun 0 (scsi0:A:0): 160.000MB/s transfers (80.000MHz DT, offset 63, 16bit) SCSI device sda: 35565080 512-byte hdwr sectors (18209 MB) Partition check:...
Page 94: Booting Openvms
Booting OpenVMS OpenVMS can be booted from a CD-ROM on a local drive (the CD-ROM drive connected to the system) or from a CD-ROM drive on the InfoServer. Example 3–5 Booting OpenVMS from the Local CD-ROM Drive P00>>> show device dqa0.0.0.16.0 DQA0 HL-DT-ST GCE-8302B 2.01...
Page 95 Example 3–5 shows a boot from a CD-ROM on a local drive. The example is abbreviated. For complete instructions on booting OpenVMS, see the OpenVMS installation document. 1. Power up the system. The system stops at the SRM console prompt, P00>>>.
Page 96: Booting Openvms From The Infoserver
Booting OpenVMS from the InfoServer You can boot OpenVMS from InfoServer with a LAN device. The de vices are designated eg*0, ew*0, or ei*0. The asterisk stands for the adapter ID (a, b, c, and so on). Example 3–6 InfoServer Boot P00>>>...
Page 97 Network Initial System Load Function Version 1.2 FUNCTION FUNCTION Display Menu Help Choose Service Select Options Stop Enter a function ID value: Enter a function ID Value: OPTION OPTION Find Services Enter known Service Name Enter an Option ID value: 2 Enter a Known Service Name: ALPHA_V73-1_SSB OpenVMS (TM) Alpha Operating System, Version V7.3-1 1. Power up the system.
Page 98: Starting An Openvms Installation
Starting an OpenVMS Installation After you boot the operating system CD-ROM, an installation menu is displayed on the screen. Choose item 1 (Install or upgrade OpenVMS Alpha). Refer to the OpenVMS installation document for information on creating the system disk. Example 3–7 OpenVMS Installation Menu OpenVMS (TM) Alpha Operating System, Version V7.3-1 %SMP-I-SECMSG, CPU #01 message:...
Page 99: Chapter 4 Configuring And Installing Components
Chapter 4 Configuring and Installing Components This chapter shows how to configure and install user-replaceable components, including DIMMs, PCI options, power supplies, disk drives, and tape drives. It also covers configuring CPUs, installing the storage cage, configuration utilities, and updating firmware. Installation of components not covered in this chapter is reserved for service providers and customers who have purchased a self- maintenance contract.
Page 100: Installing A Pedestal Kit
Installing a Pedestal Kit This section is for customers who ordered a pedestal kit. The pedestal kit is used to convert a rackmount system to a pedestal. CAUTION: The system is very heavy. Two people are needed to lift and maneu ver it.
Page 101: Pedestal Kit Contents
Figure 4–1 Pedestal Kit Contents MR0298A Configuring and Installing Components 4-3...
Page 102 Table 4–1 Pedestal Kit Contents Hardware Part Number Quantity Upper panel 74-60248-01 Lower panel 74-60248-02 Slide feet 74-51716-01 2 (may already be installed on Side dress panel 74-60250-01 Side access cover 74-60247-02 (painted) Front door assembly 70-40254-01 Screws, M3x6mm 90-09984-20 9 (for attaching slide feet.
Page 103: Installing The Lower Panel
Figure 4–2 Installing the Lower Panel MR0299 Conversion Procedure 1. Remove the top cover from the rack system by loosening the captive screw and sliding the cover to the rear. Set aside the cover; it will not be reused. 2. Rotate the system chassis so that the operator control panel (OCP) is at the lower right.
Page 104: Installing The Upper Panel
5. Place the upper panel with the painted surface up and the large tabs to the left on the top of the unit. Slide the panel to the right. Insert a thumbscrew into the tab on the panel and insert it in the box and tighten. See Figure 4–3. Figure 4–3 Installing the Upper Panel MR0300A 4-6 DS25 Owner’s Guide...
Page 105: Installing The Side Dress Panel
6. Place the right side dress panel on the right side of the unit and engage the tabs in the slots. Push the panel toward the front of the unit. Insert one M3x6mm screw in the hole on the rear of the panel and tighten. See Figure 4–4.
Page 106: Installing The Side Access Cover
7. Install the side access cover by inserting the cover tabs (4 top, 4 bottom) into the slots in the chassis. Slide the cover forward and secure it with the cap- tive screw . See Figure 4–5. Figure 4–5 Installing the Side Access Cover MR0302A 4-8 DS25 Owner’s Guide...
Page 107: Installing The Door
8. Hold the door so that the hinge is to the right as you face the front of the unit. Rotate the door until it is at a 90-degree angle with the right edge of the unit. Insert the door hinge pins into the mating holes recessed on the right edge of the unit and push down slightly.
Page 108: Preparing To Install Components
Preparing to Install Components To prepare your system for installation or replacement of components, assemble the required equipment, perform shutdown procedures, and attach an antistatic wrist strap. Who should install components? Refer to the following table to determine who should install or replace compo nents.
Page 109: Removing The Side Cover (Pedestal)
Removing the Side Cover (Pedestal) Figure 4–7 Removing the Side Cover MR0415 1. Open the front door. 2. Loosen the thumbscrew that secures the side cover to the chassis. 3. Slide the cover rearward and remove it. Configuring and Installing Components 4-11...
Page 110: Attaching The Antistatic Wrist Strap
4. Attach an antistatic wrist strap as shown in Figure 4–8. Figure 4–8 Attaching the Antistatic Wrist Strap CAT0028B 4-12 DS25 Owner’s Guide...
Page 111: Removing The Top Cover (Rackmount)
Removing the Top Cover (Rackmount) Figure 4–9 Removing Top Cover CAT0033a To remove the top cover: 1. Remove the bezel. 2. Loosen the thumbscrew that secures the cover to the chassis. 3. Slide the cover rearward and remove it. 4. Attach an antistatic wrist strap as shown in Figure 4–8. Configuring and Installing Components 4-13...
Page 112: Memory Configuration
Memory Configuration The system supports a total of 16 DIMMs, divided into four arrays of four slots each. DIMMs within an array must be of the same size and speed. The system supports a maximum of 16 GB of memory. The minimum memory configuration is 512 MB.
Page 113: Stacked And Unstacked Dimms
Figure 4–10 Stacked and Unstacked DIMMs Unstacked DIMMs Stacked DIMMs PK1209 Memory Configuration Rules • You can install up to 16 DIMMs. • A maximum of 16 GB of memory is supported. If your system is model Dx- 57AAA-xx and contains model FR-H7910-AA power supplies, three supplies are required to support memory greater than 8GB.
Page 114: Dimm And Array Reference
Figure 4–11 Memory Slots MR0304A Table 4–2 DIMM and Array Reference DIMM Connector Array DIMM Connector Array 4-16 DS25 Owner’s Guide...
Page 115: Installing And Removing Dimms
4.5.1 Installing and Removing DIMMs Before installing DIMMs, shut down the operating system, turn off power to the system, and unplug the power cord. Remove the side cover (pedestal) or top cover (rackmount) and attach an antistatic wrist strap. Figure 4–12 Removing DIMMs CAT0125A 1. Shut down the operating system and turn off power to the system.
Page 116 Figure 4–13 Installing DIMMs CAT0124A 1. To install the DIMM , align the notches on the gold fingers with the con nector keys as shown in Figure 4–13. 2. Shut down the operating system and turn off power to the system. Unplug the power cord from each power supply.
Page 117: Cpu Configuration
CPU Configuration If your system came with one 1 GHz Alpha processor installed, you can upgrade by installing a second Alpha processor. Processor Upgrade Guidelines • In a single processor configuration, the CPU must be installed in the CPU slot 0 socket.
Page 118: Cpu Installation
Figure 4–14 CPU Installation MR0310A 1. Push the CPU module into the slot until the gold fingers meet the system motherboard CPU connector. 2. Push the clips inward and down until the clips are horizontal and a com- plete connection is made. 4-20 DS25 Owner’s Guide...
Page 119: Installing A Pci Option
Installing a PCI Option PCI slot 1 is the leftmost slot in a rackmounted system or the bottom most slot in a pedestal system. In systems with part numbers Dx- 57AAA-xx, slot 6 supports a half-length card only. In systems with part numbers Dx-57AAB-xx, slot 6 supports full-length cards.
Page 120: Pci Configuration
4.7.1 PCI Configuration PCI modules are either designed for 5.0 volts or 3.3 volts, or are univer sal in design and can plug into either 3.3 or 5.0 volt slots. PCI slots are split across three independent 64-bit PCI buses, two buses at 66 MHz and one bus at 33 MHz.
Page 121: Pci Slot Voltages And Hose Numbers
Figure 4–16 PCI Slot Voltages and Hose Numbers Quick Reference SRM Console to Physical Slot Location SRM Console Physical Slot Speed Voltage Hot-Plug SRM Console 33 MHz 5.0V Hose 0 Slot ID 9 Hose 0 Slot ID 9 Hose 0 Slot ID 10 33 MHz 5.0V Slot ID 10 Hose 3 Slot ID 1...
Page 122: Installing A Pci Option
4.7.2 Installing a PCI Option Some PCI options require drivers to be installed and configured. These options come with a CD-ROM. Refer to the installation document that came with the option and follow the manufacturer’s instructions. WARNING: To prevent injury, access is limited to persons who have appropriate technical training and experience.
Page 123: Installing A Pci Option
Figure 4–17 Installing a PCI Option MR0394 Configuring and Installing Components 4-25...
Page 124 CAUTION: Hot plug is not currently supported by the operating systems. Do not press switches on the hot-swap board. Pressing these switches can result in the loss of data. Complete the following procedure to add or remove a PCI option module. 1. Turn off the system power.
Page 125: Installing A Redundant Power Supply
Installing a Redundant Power Supply Systems containing model FR-H7910-AA power supplies (part number 30-50662-01) require a minimum of three power supplies if the system contains more than 8GB of memory. Systems containing model 3X- H7911-AA power supplies (part number 30-10047-01) require a mini- mum of two power supplies.
Page 126 To add a third power supply 1. Loosen the thumbscrews securing the power supply grid and remove and set aside the grid. 2. Insert a flat-head screwdriver into one of the holes in the power supply blank, engage the slot on the locking tab, and push the tab away from the chassis.
Page 127: Network Configuration
Network Configuration An Ethernet option can be installed in any open PCI slot. Figure 4–19 Network Connection ENET 10/100 MR0306 The DS25 has dual Ethernet and supports various Ethernet network options. The system is configured with 10/100 and 10/100/1000 onboard Ethernet adapt- ers.
Page 128: Ethernet Connection Status Leds
4.9.1 Ethernet Connection Status LEDs Figure 4–20 and Table 4–3 contain information about the Ethernet status LEDs. Figure 4–20 Ethernet Connector LEDs 10 / 100 10 / 100/ 1000 MR0288A Table 4–3 Ethernet Status LEDs Ethernet Amber Green Green/ Amber Connector Orange Status...
Page 129: Disk Drive Configuration
4.10 Disk Drive Configuration Table 4–4 shows the slot numbering. The SCSI ID for disk drives is pre set on the backplane. Table 4–4 SCSI ID Orientation Backplane Connector Slot Number SCSI ID Figure 4–21 Disk Backplane Connector Orientation (Rackmount) SC0119B Configuring and Installing Components 4-31...
Page 130: Installing Disk Drives
4.11 Installing Disk Drives The storage subsystem backplane is designed to support hot swap, the installation or removal of drives while the system is powered and oper- ating. Hot swap allows for removal of non-operating drives and does not affect the power for the drives that are in operation. Figure 4–22 Installing and Removing Disk Drives MR0307A 4-32 DS25 Owner’s Guide...
Page 131 CAUTION: Do not remove a drive that is in operation. A drive should be re moved only when its Activity LED is off. Installing Drives 1. Insert the drive carrier into the cage with the front handle fully open. With the carrier resting on top of the rail guides of the cage, slide the car rier in until it stops.
Page 132: Drive Status Leds
4.11.1 Drive Status LEDs Three status LEDs display activity, power, and fault. Figure 4–23 shows the LEDs and their positions on the carrier, and Table 4–5 ex plains the status of each. Figure 4–23 Disk Drive LEDs MR0308 Table 4–5 Drive Status Status Green indicates activity.
Page 133: External Scsi Expansion
4.12 External SCSI Expansion There are two ways to connect external SCSI devices, such as tabletop or rackmount storage: (a) PCI-based SCSI adapters and (b) the embed ded SCSI controller that is accessed through its external bulkhead connector . See Figure 4-24 SCSI Expansion Rules Observe the following rules to determine if a particular device can be used: •...
Page 134: External Scsi
Figure 4–24 External SCSI MR0305 4-36 DS25 Owner’s Guide...
Page 135: Updating Firmware
4.13 Updating Firmware Typically, you update system firmware whenever the operating system is updated. You might also need to update firmware if you add I/O de vice controllers and adapters or if enhancements are made to the firmware. Firmware is updated from the Loadable Firmware Update utility (LFU).
Page 136: Sources Of Firmware Updates
You can also obtain Alpha firmware up dates from the Internet. Quarterly Update Service The Alpha Systems Firmware Update Kit CD-ROM is available by subscription from HP. Alpha Firmware Internet Access You can also obtain Alpha firmware update files from the Internet: http://ftp.digital.com/pub/DEC/Alpha/firmware/ If you do not have a Web browser, you can access files using anonymous ftp: ftp://ftp.digital.com/pub/DEC/...
Page 137: Updating Firmware From The Cd-Rom
4.13.2 Updating Firmware from the CD-ROM Use the following procedure to update the firmware from the quarterly CD-ROM. See the Alpha Firmware Web site listed in the Preface for other methods of updating the firmware and to obtain files if you are not updating from the CD.
Page 139: Chapter 5 Firmware
Chapter 5 Firmware The SRM user interface is the command-line interface that allows you to config ure and boot the operating system and verify the configuration of devices. This chapter describes typical functions performed from the SRM console and the commands and environment variables used for these functions. Key sections of this chapter are: •...
Page 140: Srm Console Overview
SRM Console Overview The SRM console is the command-line interface that supports the Tru64 UNIX and OpenVMS operating systems and Linux. The SRM con sole is used to bootstrap the operating system, configure and test the system hardware, examine system options for errors, and set or change environment variables.
Page 141 Environment Variables SRM has environment variables, a number of which are predefined and corre spond to locations in NVRAM. You can view the entire list of environment vari ables and their values with the show command (there are quite a few of them, so you will probably want to pipe its output to more).
Page 142: Invoking The Srm Console
5.1.1 Invoking the SRM Console You can invoke the SRM console at power-up or restart or after a sys tem failure. Once you invoke SRM, you enter commands at the console prompt. Invoking SRM from Tru64 UNIX, Linux, or OpenVMS The SRM console is invoked automatically at power-up or after a reset or fail...
Page 143: Command Summary
Command Summary Table 5–1 summarizes alphabetically the most frequently used SRM console commands; Table 5–2 gives the command notation formats; and Table 5–3 shows special characters used on the command line. Table 5–1 Summary of SRM Console Commands Command Function Loads and starts the operating system.
Page 144 Table 5–1 Summary of SRM Console Commands (Continued) Command Function Runs the Loadable Firmware Update utility. login Turns off secure mode, enabling access to all SRM console commands during the current session. Displays a file one screen at a time. more [filename] Sets or modifies the value of an environment variable.
Page 145: Notation Formats For Srm Console Commands
Table 5–2 Notation Formats for SRM Console Commands Attribute C onditions Length Up to 255 characters, not including the terminating carriage return or any characters deleted as the command is entered. To enter a command longer than 80 characters, use the back slash character for line continuation (see Table 5–3).
Page 146: Special Characters For Srm Console
Table 5–3 Special Characters for SRM Console Character Function Return or Enter Terminates a command line. No action is taken on a com mand until it is terminated. If no characters are entered and this key is pressed, the console just redisplays the prompt.
Page 147 Table 5–3 Special Characters for SRM Console (Continued) Character Function Ctrl/Q Resumes output to the console terminal that was sus pended by Ctrl/S. Ctrl/R Redisplays the current line. Deleted characters are omit ted. This command is useful for hardcopy terminals. Ctrl/S Suspends output to the console terminal until Ctrl/Q is entered.
Page 148: Getting Help
Getting Help The help (or man) command displays basic information about a com mand. Example 5–1 Help (or Man) P00>>> help set NAME set FUNCTION Set or modify the value of an environment variable. SYNOPSIS set <envar> <value> [-integer] [-string] where <en- var>={auto_action,bootdef_dev,boot_file,boot_osflags,...}...
Page 149 The help (or man) command displays basic information about the use of console commands when the system is in console mode. The syntax is: help (or man) [command . . . ] command . . . Command or topic for which help is requested. The options are: none Displays the complete list of commands...
Page 150: Displaying The Configuration
Use the show config command to display a list of devices found on the system interconnect and I/O buses. This is the configuration at the most recent initialization. Example 5–2 Show Config P00>>> sho config hp AlphaServer DS25 Firmware SRM Console: V6.3-1 PALcode: OpenVMS PALcode V1.96-40, Tru64 UNIX PALcode V1.90-31...
Page 151 BCOM Gigabit 5703c ega0.0.0.5.2 00-02-A5-20-7F-AC Slot Option Hose 3, Bus 0, PCI - 66 MHz ELSA GLoria Synergy vga0.0.0.1.3 Yukon PCI Hot-Plug C P00>>> Firmware. Version numbers of the SRM console, PALcode, serial ROM, RMC ROM, and RMC flash ROM Processors.
Page 152: How Physical I/O Slots Map To Logical Slots
Table 5–4 How Physical I/O Slots Map to Logical Slots Physical Slot SRM Logical Slot ID Hose 0 Slot ID 1 Hose 0 Slot ID 2 Hose 3 Slot ID 2 Hose 3 Slot ID 1 Hose 1 Slot ID 9 Hose 1 Slot ID 10 5-14 DS25 Owner’s Guide...
Page 153: Displaying The Bootable Devices
Displaying the Bootable Devices The show device command displays the devices and controllers in the system, including the bootable devices. Example 5–3 Show Dev P00>>> show device dqa0.0.0.16.0 DQA0 HL-DT-ST GCE-8302B 2.01 dva0.0.1000.0* DVA0 ega0.0.0.5.2 EGA0 00-00-00-00-00-00 eia0.0.0.8.0 EIA0 40-00-04-A5-F8-00 pka0.7.0.1.2 PKA0 SCSI Bus ID 7...
Page 154: Displaying The Memory Configuration
Displaying the Memory Configuration Use the show memory command to display information about each memory array: array number, size in megabytes, starting address, and interleave mode. The display also shows the total amount of good memory. It does not indicate the number of DIMMs or their size. Example 5–4 Show Memory P00>>>...
Page 155: Displaying The Power Status
Displaying the Power Status Use the show power command to display information about status of the power supplies, system fans, CPU fans, and temperature. See Chapter 7 for troubleshooting with the show power command. Example 5–5 Show Power P00>>> show power Status Power Supply 0 Good...
Page 156: Displaying The Srm Console Version
Displaying the SRM Console Version Use the show version command to display the version of the SRM con sole that is installed. Example 5–6 Show Version P00>>> sho version version V6.3-1 Jun 3 2002 14:05:03 P00>>> 5-18 DS25 Owner’s Guide...
Page 157: Displaying The Cpu Status
Displaying the CPU Status Use the show cpu command to display the status of each CPU. CPU slot 0 is the right slot in a rack system and the top slot in a pedestal system. Example 5–7 Show CPU P00>>> show cpu Primary CPU: Active CPUs: Configured CPUs:...
Page 158: Displaying The Palcode Version
5.10 Displaying the PALcode Version Use the show pal command to display the version of Tru64 UNIX or OpenVMS PALcode. The PALcode is the Alpha Privileged Architecture Library code, written to support Alpha processors. It implements ar chitecturally defined processor behavior. Example 5–8 Show Pal P00>>>...
Page 159: Booting An Operating System
5.11 Booting an Operating System The boot command boots the Tru64 UNIX, Linux, or OpenVMS operat ing system. You can specify a boot device, operating system-specific boot information (boot flags), and an Ethernet protocol for network boots. You can also specify whether the boot program should halt and remain in console mode.
Page 160 boot [-file filename] [-flags [value]] [-halt] [-protocols enet_protocol] [boot_dev] -file file- Specifies the name of a file to load into the system. Use the set name boot_file command to set a default boot file. See Chapter 4. NOTE: For booting from Ethernet, the filename is limited by the MOP V3 load protocol to 15 characters.
Page 161: Testing The System
5.12 Testing the System Use the test command to run firmware diagnostics for components of the system. Use Ctrl/C to abort testing. Example 5–10 Test P00>>> test Default zone extended at the expense of memzone. Use INIT before booting Testing Ethernet device(s) Testing Memory Testing IDE/ATAPI disks (read-only) Testing SCSI disks (read-only)
Page 162 The test command tests the entire system, a subsystem, or a specified device. If no device or subsystem is specified, the entire system is tested. To run a complete diagnostic test using the test command, the system configu ration must include a CD ROM and loopback connectors on COM2 and the par allel port.
Page 163: Starting And Stopping Cpus
5.13 Starting and Stopping CPUs Use the halt and continue commands to stop and continue a program on the specified CPU. Example 5–11 Halt and Continue P00>>> halt 1 halted CPU 1 halt code = 1 operator initiated halt PC = ffffffff8007cc68 P00>>>...
Page 164 The syntax is: continue [&pn] [address] Specifies the processor. n is 0 or 1. &pn address The starting address of the program. NOTE: Some console commands, for example, boot, can alter the machine state so that program mode cannot be successfully resumed (unless you in clude -halt in the boot command).
Page 165: Updating Firmware
5.14 Updating Firmware Use the lfu command to update firmware. Example 5–12 shows a typi cal update from a CD-ROM. For more information on updating firm ware, see Chapters 2 and 4 of this manual and the Alpha Systems Firm ware Web site.
Page 166 Procedure for Updating from a CD 1. Copy the firmware files, as described on the Alpha Systems Firmware Web site. 2. The update utility runs and says that files were not found on CD, but then asks on which device the files are located. 3. Insert the CD into the drive on the system and enter the lfu command from SRM.
Page 167 Example 5–13 Updating Firmware from a CD (Continued) UPD> list Device Current Revision Filename Update Revision V6.3-2 fsb_fw V6.3-2 V6.3-1 srm_fw V6.3-1 srom V1.3-F srom_fw V1.3-F cipca_fw A420 dfxaa_fw 3.20 fca_2354_fw CS3.81A4 kgpsa_8k_fw DS3.81A4 kzpcc_smor 1.12 kzpcc_fw CQ16 kzpsa_fw A12 UPD>...
Page 168: Forcing A System Crash Dump
5.15 Forcing a System Crash Dump For fatal errors the operating system will save the contents of memory to a crash dump file. Crash dump files can be used to determine why the system crashed. Use the crash command to force a crash dump. Example 5–14 Crash P00>>>...
Page 169: Initializing The System
5.16 Initializing the System The init command resets the system and executes the power-up tests. Example 5–15 Init P00>>> init Initializing... OpenVMS PALcode V1.96-40, Tru64 UNIX PALcode V1.90-31 starting console on CPU 0 initialized idle PCB initializing semaphores initializing heap initial heap 240c0 memory low limit = 20e000 heap = 240c0, 17fc0...
Page 170 Intlv Mode --------- ---------- ---------------- ---------- 1024Mb 0000000000000000 1-Way 1024 MB of System Memory Testing the System Testing the Disks (read only) Testing the Network AlphaServer DS25 Console V6.3-1, built on May 15 2002 at 12:02:20 P00>>> 5-32 DS25 Owner’s Guide...
Page 171 The init command resets the system. Issuing this command is equivalent to pressing the Reset button. The syntax is: init After self-tests are executed, the system autoboots unless one of the following is true: • A halt assertion exists (see Chapter 6). •...
Page 172: Reading A File
5.17 Reading a File The more command displays a file one screen at a time. Example 5–16 More P00>>> more el *** keyboard not plugged in... 384 Meg of system memory probing hose 1, PCI bus 0, slot 7 -- pka -- NCR 53C895 probing hose 0, PCI probing PCI-to-ISA bridge, bus 1 bus 0, slot 5, function 1 -- dqa -- Cypress 82C693 IDE...
Page 173 The more command is similar to the UNIX more command. It is useful for dis playing output that scrolls too quickly to be viewed. For example, when you power up the system, the system startup messages scroll, and the messages are logged to an event log.
Page 174: Creating A Power-Up Script
5.18 Creating a Power-Up Script The system comes with a special nonvolatile file named “nvram” that is stored in EEROM. Nvram is a user-created power-up script (set of commands) that is always invoked during the power-up sequence. Use the SRM edit command to create or alter the nvram script. Example 5–17 Editing the Nvram Script P00>>>...
Page 175 Editing the Nvram Script You can create an nvram script to include any commands you want the system to execute at power-up. You create and edit the nvram script using the SRM edit command. With edit, lines may be added, overwritten, or deleted. The syntax is: edit file file is the name of the file to be edited.
Page 176: Setting Console Security
5.19 Setting Console Security The SRM console firmware has console security features intended to prevent unauthorized personnel from modifying the system parame ters or otherwise tampering with the system from the console. The se curity features include a secure mode and commands to set console se curity.
Page 177: Setting The Console Password
5.19.2 Setting the Console Password Set the console password with the set password command. A password is required for operating the system in secure mode. Example 5–19 Set Password P00>>> set password Please enter the password: Please enter the password again: P00>>>...
Page 178 Setting a password. If a password has not been set and the set password command is issued, the console prompts for a password and verification. The password and verification are not echoed. Changing a password. If a password has been set and the set password command is issued, the console prompts for the new password and verifica...
Page 179: Setting The Console To Secure Mode
5.19.3 Setting the Console to Secure Mode To set the console to secure mode, first set the password. Then enter the set secure command. The system immediately enters secure mode. Example 5–20 Set Secure P00>>> set secure Console is secure. Please login. P00>>>...
Page 180: Turning Off Security During A Console Session
5.19.4 Turning Off Security During a Console Session The login command turns off the security features, enabling access to all SRM console commands during the current console session. The sys tem automatically returns to secure mode as soon as the boot or con tinue command is entered or when the system is reset.
Page 181 When you enter the login command, you are prompted for the current system password. If a password has not been set, a message is displayed indicating that there is no password in NVRAM. If a password has been set, this prompt is dis played: Please enter the password: If the password entered matches the password in NVRAM, when the prompt is...
Page 182 From the RMC 1. From the SRM console, enter the login command: P00>>> login 2. At the Enter Password: prompt, type the RMC escape sequence. 3. AT the RMC>>> prompt, enter the halt command and then the quit com mand: RMC>>>...
Page 183: Returning To User Mode
5.19.5 Returning to User Mode The clear password command clears the password environment vari able, setting it to zero. Once the password is cleared, you are returned to user mode. Example 5–22 Clear Password P00>>> clear password Please enter the password: Console is secure P00>>>...
Page 184: Setting And Viewing Environment Variables
5.20 Setting and Viewing Environment Variables Use the set envar and show envar commands to set and view environ ment variables. Example 5–23 Set envar and Show envar P00>>> set bootdef_dev dkb0 P00>>> show bootdef_dev Bootdef_dev dkb0 Environment variables pass configuration information between the console and the operating system.
Page 185: Console
set envar The set command sets or modifies the value of an environment variable. It can also be used to create a new environment variable if the name used is unique. Environment variables pass configuration information between the console and the operating system.
Page 186: Environment Variable Summary
Table 5–6 summarizes the most commonly used SRM environment variables. These environment variables are described in the following pages. NOTE: The environment variables for setting boot options are described in Chapter 3, Booting and Installing an Operating System. Table 5–6 Environment Variable Summary Environment Variable Function...
Page 187 Table 5–6 Environment Variable Summary (Continued) Environment Variable Function kbd_hardware_ Specifies the default console keyboard type. type Specifies the console keyboard layout. language os_type Specifies the operating system and sets the appro priate console interface. password Sets a console password. Required for placing the SRM into secure mode.
Page 188 5.20.1 com*_baud The default baud rate for the system is 9600. The com*_baud com mands set the baud rate for COM1 and COM2. com1_baud The com1_baud environment variable sets the baud rate for the internal COM1 serial interface. com2_baud The com2_baud environment variable sets the baud rate to match that of the device connected to the COM2 port.
Page 189 5.20.2 console The console terminal can be either a VGA monitor or a serial terminal. The console environment variable specifies which type of console is used. The syntax is: set console output_device The options for output_device are: The console terminal is a VGA monitor or a device con graphics (default) nected to the VGA port.
Page 190: Cpu_Enabled
5.20.3 cpu_enabled The cpu_enabled environment variable sets a bit mask that enables or disables specific CPUs in a multiprocessor system. Disabling a CPU may be necessary if a number of errors are reported on a spe cific CPU. These errors might be displayed during power-up or might be dis played with the show config command.
Page 191: Eg*0_Mode Or Ei*0_Mode Or Ew*0_Mode
5.20.4 eg*0_mode or ei*0_mode or ew*0_mode The eg*0_mode or ei*0_mode or ew*0_mode environment variable sets an Ethernet controller to run an AUI, ThinWire, or twisted-pair Ethernet network. For the fast setting, the device defaults to fast. To list the network devices on your system, enter the show device command. The Ethernet controllers start with the letters “eg”, “ei,”...
Page 192 The options for eg*_mode value are: Auto negotiate auto 10 Mb half duplex 10mbps 10 Mb full duplex 10mbps_full_duplex 100 Mb half duplex 100mbps 100 Mb full duplex 100mbps_full_duplex 1000mbps 1000 Mb half duplex 1000 Mb full duplex 1000mbps_full_duplex 5-54 DS25 Owner’s Guide...
Page 193: Kbd_Hardware_Type
5.20.5 kbd_hardware_type The kbd_hardware_type environment variable sets the keyboard hardware type as either PCXAL or LK411 and enables the system to in terpret the terminal keyboard layout correctly. The syntax is: set kbd_hardware_type keyboard_type The options for keyboard_type are: Selects the 102-type keyboard layout. pcxal (default) Selects the LK411 keyboard layout.
Page 194: Language
5.20.6 language The language environment variable specifies the keyboard layout, which depends on the language. The setting of the language environ ment variable must match the language of the keyboard variant. The factory keyboard setting is 36 English (American). The value of language takes effect only after you reset the system by pressing the Reset button or issuing the init command.
Page 195: Os_Type
5.20.7 os_type The os_type environment variable specifies the default operating sys tem. This variable is set at the factory to the setting for the operating system you purchased. Use this command to change the factory default setting. The value of os_type takes effect only after you reset the system by pressing the Reset button or by issuing the init command.
Page 196: Pci_Parity
5.20.8 pci_parity The pci_parity environment variable disables or enables parity check ing on the PCI bus. Some PCI devices do not implement PCI parity checking, and some have a par- ity-generating scheme in which the parity is sometimes incorrect or is not fully compliant with the PCI specification.
Page 197 5.20.9 pk*0_fast The pk*0_fast environment variable enables fast SCSI to perform in ei ther standard or fast mode. If the system has at least one fast SCSI device, set the default controller speed to fast SCSI (1). Devices on a controller that connects to both standard and fast SCSI devices will perform at the appropriate rate for the device.
Page 198 5.20.10 pk*0_host_id The pk*0_host_id environment variable sets the controller host bus node ID to a value between 0 and 7. Each SCSI bus in the system requires a controller. Buses can support up to eight devices; however, the eighth device must be a controller. Each device on the bus, including the controller, must have a unique ID, which is a number be...
Page 199: Pk*0_Soft_Term
5.20.11 pk*0_soft_term The pk*0_soft_term environment variable enables or disables SCSI terminators for optional SCSI controllers. This environment variable applies to systems that use the QLogic SCSI controller, though it does not affect the onboard controller. The QLogic ISP1020 SCSI controller implements the 16-bit wide SCSI bus. The QLogic module has two terminators, one for the low eight bits and one for the high eight bits.
Page 200 Examples In this example, both terminators are disabled. P00>>> set pkb0_soft_term off P00>>> init P00>>> show pkb0_soft_term pkb0_soft_term off In this example, the terminator for the high 8 bits is enabled. P00>>> set pkb0_soft_term high P00>>> init P00>>> show pkb0_soft_term pkb0_soft_term high 5-62...
Page 201: Tt_Allow_Login
5.20.12 tt_allow_login The tt_allow_login environment variable enables or disables login to the SRM console firmware on alternative console ports. “Login” refers to pressing the Return or Enter key to activate the console device. If the console environment variable is set to serial, the primary console device is the terminal connected through the COM1 port.
Page 203: Chapter 6 Remote Management
Chapter 6 Remote Management You can manage the system through the remote management console (RMC). The RMC is implemented through an independent microprocessor that resides on the system board. The RMC also provides configuration and error log func tionality. This chapter explains the operation and use of the RMC. Sections are: •...
Page 204: Rmc Overview
RMC Overview The remote management console provides a mechanism for monitoring the system (voltages, temperatures, and fans) and manipulating it on a low level (reset, power on/off, halt). The RMC performs monitoring and control functions to ensure the successful operation of the system. •...
Page 205 The RMC logic is implemented using an 8-bit microprocessor, PIC17C44, as the primary control device. The firmware code resides on the microprocessor and in flash memory. If the RMC firmware should ever become corrupted or obsolete, you can update it manually using the Loadable Firmware Update Utility. See Chapters 2 and 4 for details.
Page 206: Operating Modes
Operating Modes The RMC can be configured to manage different data flow paths de fined by the com1_mode environment variable. In Through mode (the default), all data and control signals flow from the system COM1 port through the RMC to the active external port. You can also set bypass modes so that the signals partially or completely bypass the RMC.
Page 207 Through Mode Through mode is the default operating mode. The RMC routes every character of data between the internal system COM1 port and the active external port, or the 9-pin modem port. If a modem is connected, the data goes to the modem. The RMC filters the data for a specific escape sequence.
Page 208: Bypass Modes
6.2.1 Bypass Modes For modem connection, you can set the operating mode so that data and control signals partially or completely bypass the RMC. The by pass modes are Snoop, Soft Bypass, and Firm Bypass. Figure 6–2 Data Flow in Bypass Mode System DUART COM1...
Page 209 Figure 6–2 shows the data flow in the bypass modes. Note that the internal system COM1 port is connected directly to the modem port. NOTE: You can connect a serial terminal to the modem port in any of the by pass modes.
Page 210 After downloading binary files, you can set the com1_mode environment vari able from the SRM console to switch back to Snoop mode or other modes for ac cessing the RMC, or you can hang up the current modem session and reconnect Firm Bypass Mode In Firm Bypass mode all data and control signals are routed directly between the system COM1 port and the external modem port.
Page 211: Terminal Setup
Terminal Setup To set up the RMC to monitor a system remotely, connect the modem to the COM1 port at the back of the system; then configure the modem port for dial-in. Figure 6–3 Setup for RMC ENET MR0314 Remote Management 6-9...
Page 212: Srm Environment Variables For Com1
SRM Environment Variables for COM1 Several SRM environment variables allow you to set up the COM1 se rial port (MMJ) for use with the RMC. You may need to set the following environment variables from the SRM console, depending on how you decide to set up the RMC. Sets the baud rate of the COM1 serial port and the com1_baud modem port.
Page 213: Entering The Rmc
Entering the RMC You type an escape sequence to invoke the RMC. You can enter RMC from any of the following: a modem, the local serial console terminal, the local VGA monitor, or the system. The “system” includes the oper ating system, SRM, or an application.
Page 214 Entering from the Local VGA Monitor To enter the RMC from the local VGA monitor, the console environment vari able must be set to graphics. Invoke the SRM console and enter the rmc command. P00>>>set Com1_mode through P00>>> rmc You are about to connect to the Remote Management Console. Use the RMC reset command or press the front panel reset but...
Page 215: Using The Command-Line Interface
Using the Command-Line Interface The remote management console supports setup commands and com mands for managing the system. For detailed descriptions of the RMC commands, see Section 6.8. Command Conventions Observe the following conventions for entering RMC commands: • Enter enough characters to distinguish the command. NOTE: The reset and quit commands are exceptions.
Page 216: Displaying The System Status
6.6.1 Displaying the System Status The RMC status command displays the system status and the current RMC settings. Table 6–1 explains the status fields. See Section 6.8 for information on the commands used to set the status fields. RMC> status PLATFORM STATUS On-Chip Firmware Revision: V1.0 Flash Firmware Revision: V1.1...
Page 217: Status Command Fields
Table 6–1 Status Command Fields Field Meaning On-Chip Firmware Revision of RMC firmware on the microcontroller. Revision: Flash Firmware Revision of RMC firmware in flash ROM. Revision: Server Power: ON = System is on. OFF = System is off. System Halt: Asserted = System has been halted.
Page 218: Displaying The System Environment
6.6.2 Displaying the System Environment The RMC env command provides a snapshot of the system environ ment. RMC> env System Hardware Monitor System Temperatures (warnings at 50.00C, power-off at 55.00C) CPU0: 29.00C CPU1: 33.00C Zone0: 34.00C Zone1: 33.00C Zone2: 29.00C Fan RPMs Sys Fan0: 2428 Sys Fan1: 2428...
Page 219 CPU temperature. Zone 0, 1, and 2 measure the temperature of the PCI compartment and are reported from three thermal sensors located in different areas of the back plane. Fan RPM (system fans, CPU fans, and PCI fan). The normal power supply status is either OK (system is powered on) or OFF (system is powered off or the power supply cord is not plugged in).
Page 220: Using Power On And Off, Reset, And Halt Functions
6.6.3 Using Power On and Off, Reset, and Halt Functions The RMC power {on, off}, halt {in, out}, and reset commands perform the same functions as the buttons on the operator control panel. Power On and Power Off The RMC power on command powers the system on, and the power off com mand powers the system off.
Page 221 Halt In and Halt Out The halt in command halts the system. The halt out command releases the halt. When you issue either the halt in or halt out command, the terminal exits RMC and reconnects to the server’s COM1 port. RMC>...
Page 222: Configuring Remote Dial-In
6.6.4 Configuring Remote Dial-In Before you can dial in through the RMC modem port or enable the sys tem to call out in response to system alerts, you must configure RMC for remote dial-in. Connect your modem to the 9-pin modem port and turn it on. Enter the RMC from either the Com1 serial terminal or the local VGA monitor to set up the pa...
Page 223 Sets the password that is prompted for at the beginning of a modem ses sion. The string cannot exceed 14 characters and is not case sensitive. For security, the password is not echoed on the screen. When prompted for verification, type the password again. Sets the initialization string.
Page 224: Configuring Dial-Out Alert
6.6.5 Configuring Dial-Out Alert When you are not monitoring the system from a modem connection, you can use the RMC dial-out alert feature to remain informed of sys tem status. If dial-out alert is enabled, and the RMC detects alarm con ditions within the managed system, it can call a preset pager number.
Page 225 The elements of the dial string and alert string are shown in Table 6–2. Paging services vary, so you need to become familiar with the options provided by the paging service you will be using. The RMC supports only numeric messages. Sets the string to be used by the RMC to dial out when an alert condition occurs.
Page 226: Elements Of Dial String And Alert String
Table 6–2 Elements of Dial String and Alert String Dial String The dial string is case sensitive. The RMC automatically con verts all alphabetic characters to uppercase. ATXDT AT = Attention. X = Forces the modem to dial “blindly” (not seek the dial tone).
Page 227: Resetting The Rmc To Factory Defaults
Resetting the RMC to Factory Defaults If the non-default RMC escape sequence has been lost or forgotten, RMC must be reset to factory settings to restore the default escape se quence. WARNING: To prevent injury, access is limited to persons who have appropriate technical training and experience.
Page 228 6. On the system board, install the following jumpers for default mode (see Figure 6–4 for locations. a) Install jumper J36 over pins 3 and 2 (RMC flash ROM Write Enable). b) Install jumper J43 over pins 2 and 1 (Temperature Fail System Shut down Disable).
Page 229: Rmc Jumpers (Default Positions)
Figure 6–4 RMC Jumpers (Default Positions) 3 2 1 MR0392A Remote Management 6-27...
Page 230 7. Plug a power cord into one power supply, and then wait until the control panel displays the message “System is down.” 8. Unplug the power cord and wait several seconds before proceeding. 9. Reinstall CPU1, the card cage cover and fan cover and the enclosure panels. 10.
Page 231: Rmc Command Reference
RMC Command Reference This section describes the RMC command set. Commands are listed in alphabetical order. clear {alert, port} dep disable {alert, remote} dump enable {alert, remote} env halt {in, out} hangup help or ? power {on, off} quit reset send alert set {alert, com1_mode, dial, escape, init, logout, password, user} status...
Page 232 clear port The clear port command clears any “stuck” conditions on the system’s COM1 port. The clear port command attempts to free the port by resetting all UARTs con trolled by the RMC if the port is currently locked by an application program, without resetting the entire system.
Page 233 enable alert The enable alert command enables the RMC to page a remote system operator. Before you can enter the enable alert command, you must configure remote dial-in and call-out, set an RMC password, and enable remote access to the RMC modem port.
Page 234 enable remote The enable remote command enables remote access to the RMC modem port by configuring the modem with the setting stored in the initialization string. This command also allows the RMC to automatically dial the pager number set with the set dial command upon detection of alert conditions. Before you can enter the enable remote command, you must configure remote dial-in by setting an RMC password and initialization string.
Page 235 halt in The halt in command is equivalent to pressing the Halt button on the control panel. The halt in command halts the managed system. When the halt in command is issued, the terminal exits RMC and returns to the server’s COM1 port. Toggling the Power button on the operator control panel overrides the halt in condition.
Page 236 help or ? The help or ? command displays the RMC command set. RMC> help clear {alert, port} deposit disable {alert, remote} dump enable {alert, remote} env halt {in, out} hangup help or ? power {off, on} quit reset send alert set {alert, com1_mode, dial, escape, init, logout, password, user} status power off...
Page 237 The power on command does not turn on the system if the Power button on the operator control panel is in the Off position. If you issue the command, the fol lowing message is displayed: RMC> power on Power button is OFF quit The quit command exits RMC and returns the terminal to the server’s COM1 port.
Page 238 set alert The set alert command sets the alert string that is transmitted through the modem when an alert condition is detected. Set the alert string to the phone number of the modem connected to the remote system. The alert string is appended after the dial string, and the combined string is sent to the modem.
Page 239 • In Snoop mode, you can type an escape sequence to enter the RMC. RMC mode provides a command-line interface for issuing commands to monitor and control the system. • In Soft Bypass mode, you cannot enter the RMC. But if an alert condition or loss of carrier occurs, the RMC switches into Snoop mode.
Page 240 set dial The set dial command sets the string to be used by the RMC to dial out when an alert condition occurs. The dial string must be in the correct format for the attached modem. If a pag ing service is to be contacted, the string must include the appropriate modem commands to dial the number.
Page 241 set init The set init command sets the modem initialization string. The initialization string is limited to 31 characters and can be modified, depend ing on the type of modem used. RMC> set init Init String: AT&F0E0V0X0S0=2 RMC> Because the modem commands disallow mixed cases, the RMC automatically converts all alphabetic characters entered in the init string to uppercase.
Page 242 set password The set password command allows you to set or change the password that is prompted for at the beginning of a modem session. A password must be set to enable access through a modem. The string cannot exceed 14 characters. For security, the password is not echoed on the screen. When prompted for verification, type the password again.
Page 243: Troubleshooting Tips
Troubleshooting Tips Table 6–3 lists possible causes and suggested solutions for symptoms you might see. Table 6–3 RMC Troubleshooting Symptom Possible Cause Suggested Solution You cannot enter the The RMC may be in Issue the show RMC from the modem. soft bypass or firm by...
Page 244 Table 6–3 RMC Troubleshooting (Continued) Symptom Possible Cause Suggested Solution RMC will not answer On AC power-up, RMC Wait 30 seconds after when modem is called. defers initializing the mo- powering up the system (continued from previ dem for 30 seconds to allow and RMC before at...
Page 245: Chapter 7 Troubleshooting
Chapter 7 Troubleshooting This chapter describes procedures for basic troubleshooting. The following topics are covered: • Error Beep Codes • Diagnostic LEDs on OCP • Power Problems • Console-Reported Failures • Boot Problems • Thermal Problems and Environmental Status • Operating System Reported Failures •...
Page 246: Error Beep Codes
Error Beep Codes Audible beep codes announce errors encountered while the system is powering up. For example, if the firmware in flash ROM is unavailable, you would hear a 1-1-4 beep code (one beep, a pause, a another beep, a pause, and a burst of four beeps).
Page 247: Diagnostic Leds On Ocp
Diagnostic LEDs on OCP Diagnostic LEDs on the operator control panel indicate error conditions and power-up information. When the green power LED is lit, use Table 7–2 and Table 7–3. When the green power LED is not lit, use Table 7–4. Figure 7–1 LED Patterns During Power-Up (Rack Orientation) MR0292B Troubleshooting 7-3...
Page 248: System Warning Messages
In Table 7–2 and Table 7–3, the green power LED is On in all cases except for two. These two cases are indicated in the table. In Table 7–4 the green power LED is always Off ( = On / = Off).
Page 249: Fatal Errors And System Is Down
Table 7–4 Fatal Errors and System Is Down LED 1 LED 2 LED 3 LED 4 Power-Up Message Door open too long CPU0 failed CPU1 failed VTERM or CTERM failed Both system fans failed CPU fan0 failed CPU fan1 failed Over temperature failure CPU0 missing TIG error...
Page 250: Power Problems
Power Problems Table 7–5 Troubleshooting Power Problems If the power indicator is: Check: • Front-panel power switch Off • Power at the wall receptacle • AC cord • Power cable connectors • Side cover (pedestal) or top cover (rack). Interlocking sensor switch shuts off power if the cover is removed.
Page 251: Console-Reported Failures
Console-Reported Failures Table 7–6 Troubleshooting Console-Reported Failures Symptom Action Power-up tests do not Use error beep codes or console serial terminal to complete. determine what error occurred. Check the power-up screen for error messages. Console program reports an Interpret the error beep codes at power-up and error.
Page 252: Boot Problems
Boot Problems Table 7–7 Troubleshooting Boot Problems Problem/Possible Cause Action Install the operating system and license key. Operating system (OS) software is not installed on the hard disk drive. Target boot device is not listed Check the cables. Are the cables oriented properly and not cocked? Are there bent pins? in the SRM show device or Check all the SCSI devices for incorrect or...
Page 253 Table 7–7 Troubleshooting Boot Problems (Continued) Problem/Possible Cause Action System does not boot. Verify that no unsupported adapters are installed. Environment variables are Use the SRM show and set commands to check incorrectly set. This could and set the values assigned to boot-related happen if the main logic variables such as auto_action, bootdef_dev, and board has been replaced,...
Page 254: Thermal Problems And Environmental Status
Bad system fan Fan must be replaced. Contact HP Services. Bad CPU fan CPU must be replaced. Replace it or contact HP Services for assistance. Bad temperature The problem could be a bad fan or an obstruction to the airflow. Check the airflow first. If there is no obstruction, contact HP Services to replace the bad fan.
Page 255: Operating System Reported Failures
Operating System Reported Failures Table 7–8 Operating System Reported Failures Symptom Action System is hung or has If possible, halt the system with the Halt button crashed. or the RMC halt command. Then enter the SRM crash command and examine the crash dump file.
Page 256: Memory Problems
Memory Problems Table 7–9 Troubleshooting Memory Problems Symptom Action DIMMs ignored by system, or Ensure that each memory array has identical system unstable. System DIMMs installed. hangs or crashes. Try another set of four DIMMs. DIMMs failing memory power- up self-test. DIMMs may not have ECC Some third-party DIMMs may not be bits.
Page 257: Pci Bus Problems
PCI Bus Problems PCI bus problems at startup are usually indicated by the inability of the system to detect the PCI device. The following steps can be used to diagnose the likely cause of PCI bus problems. 1. Confirm that the PCI option card is supported and has the correct firmware and software versions.
Page 258: Scsi Problems
7.10 SCSI Problems SCSI problems are generally manifested as data corruption, boot problems, or poor performance. Check SCSI bus termination. • Cable is properly seated at system board or option connector. • Bus must be terminated at last device on cable or at physical cable end. •...
Page 259: Fail-Safe Booter Utility
7.11 Fail-Safe Booter Utility The fail-safe booter (FSB) is another variant of the SRM console. The FSB provides an emergency recovery mechanism if the firmware image contained in flash memory becomes corrupted. You can run the FSB and boot another image from a CD-ROM or network that is capable of reprogramming the flash ROM.
Page 260: Starting The Fsb Manually
7.11.2 Starting the FSB Manually 1. Power the system off, unplug the power supplies, and remove the cover. 2. Remove CPU0 to gain access to J25 jumper on the system board. See Figure 7–2. 3. Move jumper from pins 1-2 to 2-3 on J25. 4. Reconnect CPU0.
Page 261: Required Firmware
7.11.3 Required Firmware The required firmware for your system is preloaded onto the flash ROM. Copies of the firmware files are included on your distribution CD. You can also download the latest firmware files from the Alpha systems firmware Web site: ftp://ftp.digital.com/pub/Digital/Alpha/firmware/readme.html The utilities that are used to reload or update the firmware expect to find the files on a CD.
Page 262: Updating Firmware
7.11.4 Updating Firmware Be sure to read the information on starting the FSB before continuing with this section. Example 7–1 Running LFU P00>>> lfu Checking dqa0.0.0.16.0 for the option firmware files. . . dqa0.0.0.16.0 has no media present or is disabled via the RUN/STOP switch Checking dva0.0.0.1000.0 for the option firmware files.
Page 263 Perform the following steps to update the console firmware. Refer to Example 7–1. 1. Insert the Alpha Firmware CD named DS25SRM.ROM into the CD-ROM drive. 2. At the SRM console prompt, issue the lfu command. This command invokes the Loadable Firmware Update (LFU) utility. 3. At the UPD>...
Page 265: Chapter 8 Specifications
Chapter 8 Specifications This chapter contains the following system specifications and requirements: • Physical Specifications • Environmental Specifications • Electrical Specifications • Acoustical Data • Power Cord Requirements Specifications 8-1...
Page 266: Physical Specifications
Physical Specifications Table 8–1 Physical Specifications Pedestal 18.5 x 8.85 x 27.5 in. / 47.0 x 22.5 x 69.9 cm Dimensions (HxWxD) 24 x 26.25 x 40 in. / 61.0 x 66.0 x 101.6 cm Shipping Dimensions Weight Typical Configuration 80 lb / 36 kg Maximum Configuration 88 lb / 40 kg...
Page 267 Table 8–1 Physical Specifications (Continued) Rackmount 8.75 x 17.5 x 26 in. / 22.2 x 44.5 x 66.0 cm (5U) Dimensions (HxWxD) 24 x 26.25 x 40 in. / 61.0 x 66.0 x 101.6 cm Shipping Dimensions Weight Nominal 80 lb /36 kg Maximum 86 lbs/39 kg When lifting: Nominal 84 lb/38 kg...
Page 268: Environmental Specifications
Environmental Specifications Table 8–2 Environmental Specifications Temperature 50° to 95°F / 10° to 35°C Operating (Pedestal, Rackmount) Storage (60 days) –40° to –151°F / –40 to –66°C Rate of change 20°F/hr / 11°C/hr Relative Humidity 20% to 80% Operating 20% to 80% Non-operating 10% to 95% Storage (60 days)
Page 269: Electrical Specifications
Electrical Specifications Table 8–3 Electrical Specifications Nominal Voltage (Vac) 200–240 Voltage Range (Vac) 90–100 110–128 180–250 temporary condition 1–3 1–3 1–3 Power Source Phase 50/60 50/60 50/60 Nominal Frequency (Hz) 49–51/59–61 49–51/59–61 49–51/59–61 Frequency Range (Hz) RMS Current (maximum steady state) Pedestal and Rackmount Each cord, two PS 5.2A...
Page 270 Table 8–3 Electrical Specifications (Continued) Product Safety UL: Listed to UL1950 (3rd edition) Approvals CSA: Certified to CAN/CSA-C22.2 No. 950-M95 TUV: EN 60950/A11: 1997 VDE 0805 GS marked CB Test Certificate: EN60950/A4:1997 AS/NZ 3260:1993 Australian/New Zealand Standard Reviewed to EN 60950/A4: 1997 European Norm IEC 950 (2 edition, 4 amend)
Page 271: Acoustical Data
Table 8–4 Acoustical Data Acoustics — Declared Values per ISO 9296 and ISO 7779 , dBA (bystander positions) Product Idle Operate Idle Operate AlphaServer DS25 Current values for specific configurations are available from HP representatives. 1 B = 10 dBA. Specifications 8-7...
Page 272: Power Cord Requirements
Power cord sets for use in other countries must meet the requirements of the country where you use the system. For more information on power cord set requirements, contact your Authorized HP Dealer. 8.5.1 General Requirements The requirements listed below apply to all countries.
Page 273: Country-Specific Requirements
8.5.2 Country-Specific Requirements Table 8–5 Power Cord Requirements by Country Country Accredited Agency Applicable Note Numbers Australia E ANSW Austria O VE Belgium C EBC Canada Denmark DEMKO Finland S ETI France Germany Italy Japan Norway NEMKO Sweden SEMKO Switzerland United Kingdom United States NOTES:...
Page 275: Index
Index Acoustics, 8-7 Antistatic wrist strap, 4-12 CD-ROM APB program, 3-27 location, 1-17 auto_action environment variable, 3-3, 5-4 Chassis Autoboot, 3-3 system building blocks, 1-3 Auxiliary power supply, RMC, 6-3 Clear alert command (RMC), 6-29 Clear password command, 5-45 Clear password command (SRM), 2-28 Clear port command (RMC), 6-30 Baud rate, setting, 5-50 Clearing SRM password, 2-28...
Page 276 setting, 2-22 ei*0_inet_init environment variable, 3-11 Console terminal, 1-20 ei*0_mode environment variable, 5-53 Console, specifying, 5-51 ei*0_protocols environment variable, 3-12 Console-reported failures, troubleshooting, 7 Electrical specifications, 8-5 Enable alert command (RMC), 6-31 Continue command, 5-25 Enable remote command (RMC), 6-32 Control panel messages, 2-4 ENET Controllers, SCSI, 5-60...
Page 277: Memory Slots
LEDs disk drive status, 4-37 Halt button, with login command, 2-27, 5-43 ENET status, 4-33 Halt command, 5-25 OCP, 1-8, 7-3 Halt in command (RMC), 6-33 LFU, 2-30 Halt in/out command (RMC), 1-9 Linux Halt out command (RMC), 6-33 booting, 3-20 Halt, remote, 1-9, 6-19 Local mode, 6-5 Hangup command (RMC), 6-21, 6-33...
Page 278: Operator Control Panel
Operator control panel Powering up, 2-2 LEDs, 1-8 Power-on, remote, 1-9 start-up messages, 2-4 Power-on/off, from RMC, 6-18 Order numbers Power-up display for documents, xiv RMC, 2-5 os_type environment variable, 5-57 SRM, 2-6 Overtemperature, 7-10 SROM, 2-5 Power-up script, 5-36 Processor card, 1-11 Processor upgrades, guidelines, 4-19 Pagers, 6-23...
Page 279: Set Password
hangup command, 6-21 local mode, 6-5 SCSI bus length, 4-38 logic, 6-3 SCSI controller IDs, 5-60 operating modes, 6-4 SCSI devices, speed of, 5-59 overview, 6-2 SCSI expansion, 4-38 PIC processor, 6-3 SCSI ID orientation quit command, 6-11 six-slot, 4-34 remote power on/off, 6-18 SCSI option remote reset, 6-19...
Page 280: Set Secure
show version command, 5-18 components, 1-3 Side cover, removing, 4-11 front view, 1-4 Slot numbers System enclosures, 1-2 PCI, 4-22 System motherboard Snoop mode, 6-7 block diagram, 1-10 Soft bypass mode, 6-7 Special characters, SRM console, 5-8 Specifications, 8-1 Terminal setup (RMC), 6-9 SRM test command, 5-23 console password, 2-23...

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