Philips sonicare ExpertClean 7300 / 7500, HX9601, HX9602 Manual

Introduction

Congratulations on your new Philips Sonicare power toothbrush! Superior plaque removal, whiter teeth and healthier gums are at your fingertips. Using Sonicare's combination of gentle sonic technology and clinically developed and proven features, you can be confident that you're getting the very best clean, every time. Further support and product registration are available to you at: http://www.philips.com/welcome. Welcome to the Philips Sonicare family!

Intended Use

ExpertClean series power toothbrushes are intended to remove adherent plaque and food debris from the teeth to reduce tooth decay and improve and maintain oral health. ExpertClean series power toothbrushes are intended for consumer home use. Use by children should be with adult supervision.

Your Philips Sonicare

1. Hygienic travel cap
2. Smart brush head(s)*
3. Handle
4. Power on/off button
5. Intensity light
6. Mode/intensity button
7. Modes
8. Brush head replacement reminder light
9. Battery indication
10. Charger
11. Travel case
12. UV Sanitizer*

*Note: The content of the box may vary based on the model purchased.

Using your Philips Sonicare

Brushing instructions

1. Push the brush head firmly onto the handle. Wet bristles and apply toothpaste.
   Note: It is normal to see a slight gap between the brush head and the handle. This allows the brush head to vibrate properly.
   
2. Place the toothbrush bristles against the teeth at a slight angle (45 degrees), pressing firmly to make the bristles reach the gumline or slightly beneath the gumline.
   Note: Keep the center of the brush in contact with the teeth at all times.
3. Press the power on/off button to turn on the Philips Sonicare.
   
4. Apply light pressure to maximize Philips Sonicare's effectiveness and let the Philips Sonicare toothbrush do the brushing for you. Gently move the brush head slowly across the teeth in a small back and forth motion so the longer bristles reach between your teeth. Continue this motion throughout the brushing cycle.
   Note: To learn how to brush with specific modes, see 'Modes'.
   
5. To clean the inside surfaces of the front teeth, tilt the brush handle semi-upright and make several vertical overlapping brushing strokes on each tooth.
   

Note:

• A change in vibration from the handle alerts you when you applytoo much pressure (see Pressure sensor)
• Your Philips Sonicare toothbrush is safe to use on braces, dentalmoderations and dental restorations (fillings, crowns, veneers) - Do not use your power toothbrush in the shower.

Brush heads

To see what type of brush head you have, check the label at the bottom of the brush head. The symbol at the bottom of the brush head indicates that it is a smart brush head, equipped with the BrushSync technology.

Brush head name	Premium Plaque Control	Premium White	Premium Gum Care
Brush head label	C3	W3	G3
Benefit	Plaque removal	Plaque and stain removal	Healthier Gums

To explore our full range of brush heads, go to www.philips.com/toothbrush-heads for more information.
Note: The type of brush heads vary based on the model purchased.

BrushSync Technology

BrushSync technology enables your brush heads to communicate with your handle using a microchip. The symbol at the bottom of the brush head indicates that it is equipped with the BrushSync technology. This enables the following features:

• Brush Head Mode Pairing
• Brush Head Replacement Reminder

Brushing modes

Your power toothbrush is equipped with 4 different modes*: Clean, Deep Clean+, White+* and Gum health*.
Based on the smart brush head you use, the mode will be selected automatically.
To manually change the mode, press the mode/intensity button while the toothbrush is off.

* Note:

• The modes vary based on the model purchased.
• All brush heads work with each mode.
• When the Philips Sonicare toothbrush is used in clinical studies, itmust be used at high intensity, with the EasyStart feature turned off.

Brush head mode pairing
Brush heads with BrushSync technology are equipped with a microchip chip which communicates to the handle and automatically pairs it with the recommended mode and intensity.
Note: If you change modes/intensity, the handle will remember the last used setting. If you wish to brush with the recommended setting, you can find the recommended mode/intensity in 'Brushing Modes'.

		Clean and Deep Clean +	White+	Gum Health
Benefit		Plaque removal	Plaque and surface stains removal	Plaque removal and gum massage
Recommended brush head		Premium Plaque Control* (C3)	Premium White* (W3)	Optimal Gum Care* (G3)
Recommended intensity level		3	3	3
Total brushing time		Clean: 2 minutes Deep Clean: 3 minutes	2 minutes and 40 seconds	3 minutes and 20 seconds
How to brush		Clean: Brush each segment for 20 seconds Deep Clean: Brush each segment for 30 seconds	Brush each segment for 20 seconds, then brush segments 1 and 2 for 20 seconds each.	Brush each segment for 30 seconds, then brush segments 1, 2, 3 and 4 for 20 seconds each.

*Note: The modes and type brush head vary based on the model purchased.

Intensity settings

Your power toothbrush comes with 3 different intensity settings: low, medium and high. When attached to the handle, the smart brush head will automatically select the recommended intensity. To manually change the intensity, turn on the handle and press the mode/intensity button.
While toothbrush is ON, press this button to change intensity setting

Features

• EasyStart
• Connected Brush experience
• Brush head replacement reminder
• Pressure sensor
• BrushPacer

Easy-Start
The EasyStart feature gently increases the power of the handle over the first 14 brushings to help you get used to the brushing power of the Philips Sonicare.
The EasyStart feature works with all modes.
Note: The EasyStart feature comes deactivated with your product. To activate EasyStart, see 'Activating or deactivating features'.

Sonicare App - Connected brushing experience


The Sonicare app pairs with your toothbrush to provide you with interactive brushing features. By brushing with your Sonicare app account, you will be able to:

• Receive brushing suggestions and personalized feedback
• Track your brushing progress over time

To start using the connected brushing features:

1. Download the Sonicare app to your phone
2. Follow the steps in the app setup
3. Pair your toothbrush with the app
4. Create your account
5. Personalize your app by answering questions about your brushing habits and interests
6. Start your connected brushing experience

Note: Make sure your phone's Bluetooth is turned on when using the connected brushing features.
Note: If you have any questions while setting up your account, be sure to review the Sonicare Privacy Statement, available throughout the app setup process.

How to Brush with the App

1. Go to the Brushing Screen in the app and select Start Brushing.
2. First brushing starts on the upper right molar. You can customize your starting location in Settings.
3. Follow the brushing guidance.
   Tip: To ensure the best performance of the brushing sensors, keep your head looking forward.
4. Gently begin brushing. The app will highlight the correct segment. The timer will help you keep track.
5. Move your brush head when the highlighted segment changes.
6. Repeat, until you finish brushing all segments.
7. When done brushing, review and touch up any missed areas.
   Follow the in-app instructions on how to use the touch-up feature.

Brush Head Replacement Reminder
The handle will track the wear of your smart brush head. Over time, the handle will track the wear of your smart brush head by measuring:

• The overall pressure you apply while brushing
• The total time you've brushed with your brush head
  Once your brush head is no longer effective, the Brush Head Replacement Reminder will blink amber. This indicates that it is recommended to change your brush head.
  

Note: The Brush Head Replacement Reminder comes activated with your product. To deactivate this feature, see 'Activating or deactivating features'.

Pressure sensor
Your Philips Sonicare measures the pressure you apply while brushing to protect your gums and teeth from damage.
If you apply too much pressure, the handle will change its vibration until you reduce the pressure.
Note: The Pressure Sensor comes activated with your product. To deactivate this feature, see 'Activating or deactivating features'.

Brush Pacer
The BrushPacer features indicates when you are supposed to move onto the next section of your teeth via a brief change in vibration.
The toothbrush will automatically turn off at the end of the brushing session.

Charging and battery status

Charging

1. Plug the charger into an electrical outlet.
2. Place the handle on the charger.
3. The charging indicator will flash green until your toothbrush is fully charged.
   Note: Your handle comes pre-charged for first use. After first use, charge for at least 24 hours.

Charging on stand or Sanitizer

1. Plug the charger or sanitizer into an electrical outlet.
2. Place the handle on the charger or sanitizer.
3. The charger will charge your toothbrush until it is fully charged.

Charging with the travel case
Note: Only the following ExpertClean handles can be charged in the charging travel case: HX972G, HX972K, HX972V, HX972P. The HX number can be found on the bottom of your handle.
Note: The charging travel case requires a USB adapter to charge the handle. The USB adapter is not included.

1. Connect the charging travel case to 5V DC input power either from:
   • a UL-listed or certified to ANSI/UL 60950-1 personal computer's standard USB connector or,
   • a UL-listed or certified to ANSI/UL 60950-1 LPS power supply with USB output port or,
   • a UL-listed or certified 1310 Class 2 power supply.
2. The travel case will charge your toothbrush until your toothbrush is fully charged.
   Note: Charging the handle with the charging travel case may take longer than on the charger.

Battery Status (handle on plugged in charger)
When the handle is placed on the charger, sanitizer or travel case, the battery light will flash green based on the current battery level.

Battery Status (when handle is not placed on Charger)
When removing the handle from the charger, sanitizer or travel case, the battery light at the bottom of the handle will indicate the status of the battery.

The wall adapter must be a safe extra low voltage source, compatible with the electrical ratings marked on the bottom of the device.

Sanitizing

• With the UV sanitizer you can clean your brush head after every use. Unplug the sanitizer, discontinue use and call Consumer Care if:
• The UV light bulb remains on when the door is open.
• The window is broken or missing from the sanitizer.
• The sanitizer gives off smoke or a burning smell while it is operating.

Note: UV light can be harmful to the human eye and skin. This device should be kept out of reach of children at all times.

1. After brushing, rinse the brush head and shake off excess water.
   
   Do not place the travel cap on the brush head during sanitization.
   
2. Place your finger in the door recess on top of the sanitizer and pull open the door.
   
3. Place the brush head on one of the 2 pegs in the sanitizer with the bristles facing the light bulb.
   Note: Only clean Philips Sonicare snap-on brush heads in the sanitizer.
   Note: Do not clean Philips Sonicare for Kids brush heads in the sanitiser.
4. Make sure the sanitizer is plugged into a live outlet of appropriate voltage.
5. Close the door and press the green power on/off button once to select the UV clean cycle.
   

Note: You can only turn on the sanitizer if the door is properly closed.
Note: The sanitizer stops if you open the door during the sanitizing cycle.
Note: The sanitizer cycle runs for 10 minutes and then automatically shuts off.
The sanitizer is in operation when the light glows through the window.

Activating or deactivating features

You can activate or deactivate the following features of your toothbrush:

• EasyStart
• Pressure Sensor
• Brush Head Replacement Reminder

1. Place the handle on the charger
   
2. Press and hold power button for:
   

   Easy start	Pressure Sensor	Brush Head Replacement Reminder
   3 seconds	Up to 5 seconds	Up to 7 seconds
   Step 3: Let go power button when you hear
   1 beep	1 beep and then 2 beeps	1 beep, 2 beeps and then 3 beeps
   If you see battery indicator lights flashing green 2 times and hear Low to High triple tones, then the feature has been activated. OR If you see battery indicator lights flashing amber once and hear High to Low triple tones, then the feature has been deactivated.

Cleaning

• All parts can be cleaned by damp cloth or rinsed with warm water.
  
• Remove the brush head from the handle and rinse it thoroughly.
  
• Rinse the entire handle, especially the brush head connection, at least once a week.
  

Do not push on the rubber seal at the top of the handle.
Gently clean around the rubber seal.

• Do not clean the brush head, travel cap, handle, charger, UV sanitizer or travel case in the dishwasher.
• Do not use isopropyl rubbing alcohol, vinegar or bleach to clean the handle as this may cause discoloration.
• Unplug the charger before you clean it.
• Do not use essential oils to clean the brush heads as this can cause damage.

Cleaning the Sanitizer

Do not immerse the sanitizer in water or rinse it under the faucet.

Do not clean the sanitizer when the UV light bulb is hot.
For optimal effectiveness, it is recommended to clean your sanitizer weekly.

1. Unplug the sanitizer.
2. Pull the drip tray straight out. Clean the interior of the sanitizer with a damp cloth.
   • Rinse the drip tray and wipe it clean with a damp cloth.
     
3. Remove the protective screen in front of the UV light bulb.
   To remove the screen, grasp the edges next to the snaps, gently squeeze and pull out the protective screen.
4. Remove the UV light bulb.
   To remove the light bulb, grasp it and pull it out of the metal clasp.
5. Clean the protective screen and the UV light bulb with a damp cloth.
6. Reinsert the UV light bulb.
   To reinsert the light bulb, align the bottom of the light bulb with the metal clasp and push the bulb into the clasp.
7. Reinsert the protective screen.
   To reinsert the screen, align the pegs on the screen with the slots on the reflective surface near the UV light bulb. Push the screen straight into the slots on the sanitizer.

Storage

If you are not going to use the product for an extended period of time, unplug it from the electrical outlet, clean it and store it in a cool and dry place away from direct sunlight.

Frequently asked questions

Storage

If you are not going to use the product for an extended period of time, unplug it from the electrical outlet, clean it and store it in a cool and dry place away from direct sunlight.

Removing the rechargeable battery

Only remove the rechargeable battery when you discard the appliance. Make sure the battery is completely empty when you remove it.
To remove the rechargeable battery, you need a towel or cloth, a hammer and a flat-head (standard) screwdriver. Observe basic safety precautions when you follow the procedure outlined below. Be sure to protect your eyes, hands, fingers, and the surface on which you work.

1. To deplete the rechargeable battery of any charge, remove the handle from the charger, turn on the Philips Sonicare and let it run until it stops. Repeat this step until you can no longer turn on the Philips Sonicare.
   
2. Remove and discard the brush head. Cover the entire handle with a towel or cloth.
   
3. Hold the top of the handle with one hand and strike the handle housing 0.5 inch above the bottom end. Strike firmly with a hammer on all 4 sides to eject the end cap.
   Note: You may have to hit on the end several times to break the internal snap connections.
   
4. Remove the end cap from the toothbrush handle. If the end cap does not release easily from the housing, repeat step 3 until the end cap is released.
   
5. Holding the handle upside down, press the shaft down on a hard surface. If the internal components do not easily release from the housing, repeat step 3 until the internal components are released.
   
6. Remove the rubber battery cover.
   
7. Wedge the screwdriver between the battery and the black frame at the bottom of the internal components. Then pry the screwdriver away from the battery to break the bottom of the black frame.
   
8. Insert the screwdriver between the bottom of the battery and the black frame to break the metal tab connecting the battery to the green printed circuit board. This will release the bottom end of the battery from the frame.
   
9. Grab the battery and pull it away from the internal components to break the second metal battery tab.
   
   Be aware of the sharp edges of the battery tabs so as to avoid injury to your fingers.
   
10. Cover the battery contacts with tape to prevent any electrical short from residual battery charge. The rechargeable battery can now be recycled and the rest of the product discarded appropriately.
    Note: Do not throw away the appliance with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment.

Important safety information

Read this important information carefully before you use the appliance and save it for future reference.
Note: The accessories and features of different models vary. For example, some models come with a sanitizer or are equipped with Bluetooth.

• Keep the charger and/or sanitizer away from water. Do not place or store the appliance where it can fall or be pulled into a tub or sink.
• Do not immerse the charger and/or sanitizer in water or any other liquid.
• After cleaning, make sure the charger and/or sanitizer is completely dry before you connect it to the wall socket.

• This appliance can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
• Children shall not play with the appliance.
• Keep the sanitizer out of the reach of children at all times.
• Stop using the sanitizer if the UV light bulb remains on when the door is open. UV light can be harmful to the human eye and skin.
• If the appliance is damaged in any way (brush head, toothbrush handle, charger and/or sanitizer), stop using it.
• The mains cord cannot be replaced. If the mains cord is damaged, discard the charger and/or sanitizer.
• Always replace the charger and/or sanitizer with one of the original type in order to avoid a hazard.
• This appliance contains no user-serviceable parts. If the appliance is damaged, contact the Consumer Care Center in your country (see 'Warranty and support').
• Keep the cord away from heated surfaces.
• Do not use the charger and/or sanitizer outdoors or near heated surfaces.

• Do not clean the brush head, handle, charger, charger cover or sanitizer in the dishwasher.
• If you have had oral or gum surgery in the previous 2 months, consult your dentist before you use this appliance.
• Consult your dentist if excessive bleeding occurs after using this appliance or if bleeding continues to occur after 1 week of use. Also consult your dentist if you experience discomfort or pain when you use this appliance.
• This Philips appliance complies with the safety standards for electromagnetic devices. If you have a pacemaker or other implanted device, contact your doctor or the appliance manufacturer of the implanted appliance prior to use.
• If you have medical concerns, consult your doctor before you use this appliance.
• This appliance has only been designed for cleaning teeth, gums and tongue. Do not use it for any other purpose. Stop using the appliance and contact your doctor if you experience any discomfort or pain.
• This appliance is a personal care device and is not intended for use on multiple patients in a dental practice or institution.
• Do not use other brush heads than the ones recommended by Philips Sonicare.
• Stop using a brush head with crushed or bent bristles. Replace the brush head every 3 months or sooner if signs of wear appear.
• If your toothpaste contains peroxide, baking soda or bicarbonate (common in whitening toothpastes), thoroughly clean the brush head with soap and water after each use. This prevents possible cracking of the plastic.
• Avoid direct contact with products that contain essential oils or coconut oil. Contact may result in bristle tufts dislodging.
• The UV light bulb of the sanitizer is hot during and immediately after the sanitizing cycle. Do not touch the UV light bulb when it is hot.
• Do not operate the sanitizer without the protective screen in place to avoid contact with a hot UV light bulb.
• If you have used the sanitizer for 3 UV clean cycles in a row, switch it off for at least 30 minutes before you start another UV clean cycle.