Philips Sonicare DiamondClean, HX9352/04, HX9372/04, HX9312/04 Manual

Your Product

(Fig. 1)

1. Hygienic travel cap
2. Brush head
3. Handle with ergonomic shape
4. Recessed power on/off button
5. Hidden brushing mode display
6. Charge indicator
7. Charging glass
8. Charger stand
9. Charging base
10. Charging travel case
11. USB cord

Note: The content of the box may vary based on the model purchased.

To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.

Preparing for use

Attaching the brush head

1. Align the brush head so the bristles point in the same direction as the front of the handle (Fig. 2).
   
2. Firmly press the brush head down onto the metal shaft until it stops.

Note: It is normal to see a slight gap between the brush head and the handle.

Charging the appliance

1. Plug the charger into an electrical outlet.
2. Place the charging glass on top of the charging base and place the handle in the glass (Fig. 3) or place the charger stand on top of the charging base.
   
   Place the handle in the stand (Fig. 4).
   
   • The charge indicator flashes green until fully charged.
   • Rapid yellow flashing indicates charge is extremely low (fewer than 3 uses left).

Note: It takes at least 24 hours to fully charge the battery.
This charger is designed to properly charge only one handle at a time.
This charger is not compatible with other models of Sonicare.

Using the appliance

Brushing instructions

1. Wet the bristles (Fig. 5).
   
2. Apply a small amount of toothpaste on the bristles (Fig. 6).
   
3. Place the toothbrush bristles against the teeth at a slight angle (45 degrees), pressing firmly to make the bristles reach the gumline or slightly beneath the gumline (Fig. 7).
   
   Note: Keep the center of the brush in contact with the teeth at all times.
4. Press the power on/off and mode button to turn on your Philips Sonicare (Fig. 8).
   
5. Gently keep the bristles placed on the teeth and in the gumline. Brush your teeth with small back and forth motion so the bristles reach between the teeth (Fig. 9).
   
   Note: The bristles should slightly flare. Do not scrub.
6. To clean the inside surfaces of the front teeth, tilt the brush handle semi-upright and make several vertical overlapping brushing strokes on each tooth (Fig. 10).
   
7. Begin brushing in section 1 (outside top teeth) and brush for 30 seconds (45 seconds in Deep Clean mode) before moving to section 2 (inside top teeth). Continue brushing in section 3 (outside bottom teeth) and brush for 30 seconds (45 seconds in Deep Clean mode) before moving to section 4 (inside bottom teeth (Fig. 11)).
   

Note: To make sure you brush evenly throughout the mouth, divide your mouth into 4 sections using the Quadpacer feature (see chapter 'Features').

Note: After you have completed the brushing cycle, you can spend additional time brushing the chewing surfaces of your teeth and areas where staining occurs. You can also brush your tongue, with the toothbrush turned on or off, as you prefer (Fig. 12).

Your Philips Sonicare is safe to use on:

• Braces (brush heads wear out sooner when used on braces).
• Dental restorations (fillings, crowns, veneers).

Brushing modes

1. To toggle through modes press the on/off button twice in less than 5 seconds.
2. To turn off your Philips Sonicare press the on/off button again after 5 seconds.

Your Philips Sonicare comes with the Clean mode activated.

Note: When the Philips Sonicare is used in clinical studies, it must be used in the default 2-minute Clean mode or in the Deep Clean mode with Easy Start turned off.

Clean mode
The ultimate in plaque removal (default mode). Clean mode lasts for 2 minutes and includes four 30 second Quadpacer intervals.

White mode
2 minutes to remove surface stains and 30 seconds to brighten and polish your front teeth.

Sensitive mode
Extra gentle 2 minute mode for sensitive teeth and gums.

Gum Care mode
Complete whole mouth cleaning (2 minutes) plus gentle cleaning for problem areas and along the gumline (1 minute).

Deep Clean mode (select models)
Provides an invigorating 3 minutes of alternating cleaning and massaging to deliver an exceptionally clean experience.

Polish mode (select models)
Quick 1-minute mode to brighten and polish your front teeth.

Features

Quadpacer

The Quadpacer is an interval timer that has a short beep and pause to remind you to brush the 4 sections of your mouth. Depending on the brushing mode you have selected, the Quadpacer beeps at different intervals during the brushing cycle. The Quadpacer works in all 5 modes (Fig. 11).

Smartimer

The Smartimer indicates that your brushing cycle is complete by automatically turning off the toothbrush at the end of the brushing cycle.
Dental professionals recommend brushing no less than 2 minutes twice a day.

Easy-start

The Easy-start feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. The Easy-start feature works in all modes other than TongueCare mode. This Philips Sonicare model comes with the Easystart feature activated.

Activating or deactivating the Easy-start feature

1. Place the handle in the plugged-in charger.

To activate Easy-start:
Press and hold the power on/off for 2 seconds. You hear 2 beeps to indicate that the Easy-start feature has been activated.

To deactivate Easy-start:
Press and hold the power on/off for 2 seconds. You hear 1 beep to indicate that the Easy-start feature has been deactivated.

Note: Using the Easy-start feature beyond the initial ramp-up period is not recommended and reduces Philips Sonicare effectiveness in removing plaque.

Note: Each of the first 14 brushings must be at least 1 minute in length to properly move through the Easy-start ramp-up cycle.

Traveling with the appliance

Charging with travel case (Specific types only)

1. Place the handle in the charging travel case.
2. Connect the charging travel case to a UL 60950-1 and IEC 60950-1 Listed computer, laptop, USB hub, USB receptacle, or wall adapter.
3. The wall adapter you use with this product, shall have an output marked Class 2 or the limited power source (LPS) requirements and compatible with the electrical ratings marked on the travel case.
4. The battery indication flashes white until your toothbrush is fully charged.

The wall adapter must be a safe extra low voltage source, compatible with the electrical ratings marked on the device.

Only toothbrush models HX993W, HX993B, HX993P, HX993S, HX993L can be charged in the travel case. Other products and batteries are not compatible with the travel case.

Note: It takes at least 24 hours to fully charge your Philips Sonicare. You do not have to fully charge your handle before first use, as the handle is pre-charged for first use. However, it is recommended to fully charge it after first use.

Note: This charger is designed to properly charge only one handle at a time. The charging base is not compatible with other models of Philips Sonicare.

Note: Do not place metallic objects in the travel case, as handle charging may be affected and may cause the charger to overheat.

Cleaning

Note: Do not clean the brush head, handle, charging base or USB travel case in the dishwasher. The glass is dishwasher safe.

Toothbrush handle

1. Remove the brush head and rinse the metal shaft area with warm water. Make sure you remove any residual toothpaste (Fig. 13).
   
   Note: Do not push on the rubber seal on the metal shaft with sharp objects, as this may cause damage.
2. Wipe the entire surface of the handle with a damp cloth.
   Note: Do not use isopropyl rubbing alcohol, vinegar or bleach to clean handle as this may cause discoloration.

Brush head

1. Rinse the brush head and bristles after each use (Fig. 14).
   
2. Remove the brush head from the handle and rinse the brush head connection with warm water at least once a week.

Charging base

Use a damp cloth to wipe the surface of the charging base. Make sure you remove any toothpaste or other residue from the surfaces.

Storage

If you are not going to use your Philips Sonicare for an extended period of time, charge the handle fully, unplug the charger from the electrical outlet, clean both devices and store them in a cool and dry place away from direct sunlight.

Replacement

Brush head

Replace Philips Sonicare brush heads every 3 months to achieve optimal results. Use only Philips Sonicare replacement brush heads.

Removing the rechargeable battery

Only remove the rechargeable battery when you discard the appliance. Make sure the battery is completely empty when you remove it.

To remove the rechargeable battery, you need a towel or cloth, a hammer and a flat-head (standard) screwdriver. Observe basic safety precautions when you follow the procedure outlined below. Be sure to protect your eyes, hands, fingers, and the surface on which you work.

1. To deplete the rechargeable battery of any charge, remove the handle from the charger, turn on the Philips Sonicare and let it run until it stops. Repeat this step until you can no longer turn on the Philips Sonicare.
2. Remove and discard the brush head. Cover the entire handle with a towel or cloth (Fig. 15).
   
3. Hold the top of the handle with one hand and strike the handle housing 0.5 inch above the bottom end. Strike firmly with a hammer on all 4 sides to eject the end cap (Fig. 16).
   
   Note: You may have to hit on the end several times to break the internal snap connections.
4. Remove the end cap from the toothbrush handle. If the end cap does not release easily from the housing, repeat step 3 until the end cap is released (Fig. 17).
   
5. Holding the handle upside down, press the shaft down on a hard surface. If the internal components do not easily release from the housing, repeat step 3 until the internal components are released (Fig. 18).
   
6. Remove the rubber battery cover.
7. Wedge the screwdriver between the battery and the black frame at the bottom of the internal components. Then pry the screwdriver away from the battery to break the bottom of the black frame (Fig. 19).
   
8. Insert the screwdriver between the bottom of the battery and the black frame to break the metal tab connecting the battery to the green printed circuit board. This will release the bottom end of the battery from the frame (Fig. 20).
   
9. Grab the battery and pull it away from the internal components to break the second metal battery tab (Fig. 21).
   

Be aware of the sharp edges of the battery tabs so as to avoid injury to your fingers.

10. Cover the battery contacts with tape to prevent any electrical short from residual battery charge. The rechargeable battery can now be recycled and the rest of the product discarded appropriately (Fig. 22).
    

Important

Read this user manual carefully before you use the appliance and save it for future reference.

• Keep the charger away from water. Do not place or store it over or near water contained in a bathtub, washbasin, sink etc. Do not immerse the charger in water or any other liquid. After cleaning, make sure the charger is completely dry before you connect it to the wall socket.

• The mains cord cannot be replaced. If the mains cord is damaged, discard the charger.
• Always have the charger replaced with one of the original type in order to avoid a hazard.
• Do not use the charger outdoors or near heated surfaces.
• If the appliance is damaged in any way (brush head, toothbrush handle or charger), stop using it. This appliance contains no serviceable parts. If the appliance is damaged, contact the Consumer Care Center in your country (see chapter 'Warranty and support').
• This appliance can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
• Children shall not play with the appliance.

• Do not clean the brush head, the handle or the charger in the dishwasher.
• If you have had oral or gum surgery in the previous 2 months, consult your dentist before you use the toothbrush.
• Consult your dentist if excessive bleeding occurs after using this toothbrush or if bleeding continues to occur after 1 week of use. Also consult your dentist if you experience discomfort or pain when you use the Philips Sonicare.
• The Philips Sonicare toothbrush complies with the safety standards for electromagnetic devices. If you have a pacemaker or other implanted device, contact your physician or the device manufacturer of the implanted device prior to use.
• If you have medical concerns, consult your doctor before you use the Philips Sonicare.
• This appliance has only been designed for cleaning teeth, gums and tongue. Do not use it for any other purpose. Stop using the appliance and contact your doctor if you experience any discomfort or pain.
• The Philips Sonicare toothbrush is a personal care device and is not intended for use on multiple patients in a dental practice or institution.
• Stop using a brush head with crushed or bent bristles. Replace the brush head every 3 months or sooner if signs of wear appear. Do not use other brush heads than the ones recommended by the manufacturer.
• If your toothpaste contains peroxide, baking soda or bicarbonate (common in whitening toothpastes), thoroughly clean the brush head with soap and water after each use. This prevents possible cracking of the plastic.

Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

Documents / Resources

References

• Product registration | Philips

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Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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