Toro Turf Pro Series Operator's Manual
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Toro Turf Pro Series Operator's Manual

Toro Turf Pro Series Operator's Manual

Robotic mower
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Turf Pro™ Series Robotic Mower
3472-242A
Operator's Manual
30921ANZ, 30921CAN, 30921EU,
30921JP, 30921US, 30922ANZ,
30922CAN, 30922EU, 30922JP,
30922US, 30923ANZ, 30923CAN,
30923EU, 30923JP, 30923US
Original Instructions (EN)
Model—Serial Range
30911CAN, 30911EU,
30911JP, 30911US
—324000000 and Up
—325000000 and Up
*3472-242* A

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  • Page 1 Operator’s Manual Turf Pro™ Series Robotic Mower Model—Serial Range 30911CAN, 30911EU, 30911JP, 30911US —324000000 and Up 30921ANZ, 30921CAN, 30921EU, 30921JP, 30921US, 30922ANZ, 30922CAN, 30922EU, 30922JP, 30922US, 30923ANZ, 30923CAN, 30923EU, 30923JP, 30923US —325000000 and Up *3472-242* A 3472-242A Original Instructions (EN)
  • Page 2 FCC ID: RYK-WUBR508N, W23-WMU62XX, PVH0965, 2AJYU-8PYA007 IC: 23761-8PYA003, 6158A-WUBR508N Australia New Zealand Japan © 2025—The Toro ® Company Contact us at www.Toro.com 8111 Lyndale Ave So Printed in the USA Bloomington, MN 55044 All rights reserved...

  • Page 3: Table Of Contents

    Battery and Charging Station Safety ................... 2–2 Storage Safety ..........................2–4 Safety and Instructional Decals ....................2–4 Chapter 3: Product Overview ......................3–1 Turf Pro Series Robotic Mower Product Overview ..............3–1 Attachments/Accessories....................... 3–8 Charging Station Overview ......................3–9 LED Indicators..........................
  • Page 4 Chapter 7: Notices..........................7–1 Chapter 8: Abbreviations ........................8–1 Chapter 9: Glossary ..........................9–1 Page 4 3472-242 A...

  • Page 5: Chapter 1: Introduction

    Whenever you need service, genuine Toro parts, or additional information, contact an Authorized Service Dealer or Toro Customer Service and have the model and serial numbers of your product ready. These numbers are located on the serial plate on your product.

  • Page 6: Manual Conventions

    Model Serial Number: Number: Manual Conventions This manual identifies potential hazards and has safety messages identified by the safety- alert symbol, which signals a hazard that may cause serious injury or death if you do not follow the recommended precautions. G405934 This manual uses 2 words to highlight information.

  • Page 7: Chapter 2: Safety

    Chapter 2 Safety General Safety • The operator/supervisor of the machine is responsible for any accidents or hazards occurring to others or their property. • Read, understand, and follow all these instructions and warnings before using the machine. • Improperly using or maintaining the machine could result in serious injury or death. To reduce this potential, follow all safety instructions.

  • Page 8: Maintenance Safety

    • We recommend not using the machine while watering or irrigating the operating area. • Use only accessories approved by Toro to avoid the risk of fire, electric shock, or injury. • Press the stop button on the machine and wait for the blades to come to a complete stop before handling the machine.
  • Page 9 • Do not dismantle or open the battery. • Keep the battery clean and dry. • Do not use or charge the machine if it is unusually hot or emits smoke or an unusual smell. • Leaking battery fluid can cause skin and eye irritation or chemical burns. •...

  • Page 10: Storage Safety

    Storage Safety • When you are not using the machine, store it indoors in a dry, secure place out of the reach of children or other unauthorized users. Safety and Instructional Decals Safety decals and instructions are easily visible to the operator and are located near any area of potential danger.

  • Page 11: Chapter 3: Product Overview

    Chapter 3 Product Overview Turf Pro Series Robotic Mower Product Overview Top view G538206 Obstacle detection Rear wheels Stop button Front wheels sonars Charge contacts Bumper Body 3472-242 A Page 3–1 Product Overview...
  • Page 12 Power switch Cutting heads Bottom view (500 model) G529049 Sealed electronic Coil Rear wheels Charge contacts box (smartbox) Front wheels Battery Guard disc Power switch Cutting heads Product Overview: Turf Pro Series Robotic Mower Product Page 3–2 3472-242 A Overview...

  • Page 13: Cutting Head

    Move the power switch to the right (to the ON position) to operate the robot. Move the power switch to the left (to the OFF position) for extended idle time or winter storage. 3472-242A Page 3–3 Product Overview: Turf Pro Series Robotic Mower Product Overview...
  • Page 14 Serial decal The identification label can be found on the inside of the Stop button lid as shown below. G541779 Serial decal Product Overview: Turf Pro Series Robotic Mower Product Page 3–4 3472-242 A Overview...

  • Page 15: Sensor Overview

    If the robot is always moving at a slow speed, even if there are no obstacles in view, it indicates a problem with the sensors. In this case you should contact the service team for help in analyzing the problem. 3472-242A Page 3–5 Product Overview: Turf Pro Series Robotic Mower Product Overview...
  • Page 16 Lift and Body Displacement Sensors Location of the lift-sensor attachments G538312 Lift-sensor attachments Product Overview: Turf Pro Series Robotic Mower Product Page 3–6 3472-242 A Overview...
  • Page 17 If not, the robot will register an alarm after 10 seconds and remain in safe mode (stationary) until the obstacle is removed. 3472-242A Page 3–7 Product Overview: Turf Pro Series Robotic Mower Product Overview...

  • Page 18: Tilt Sensor

    This sensor collects data from satellites to determine the robot's precise global location. Attachments/Accessories A selection of Toro approved attachments and accessories is available for use with the machine to enhance and expand its capabilities. Contact your Authorized Service Dealer or authorized Toro distributor or go to www.Toro.com...

  • Page 19: Charging Station Overview

    Charging Station Overview Note: Model 30914EU is shown. The appearance varies slightly depending upon model. Refer to the charging manual for more information. Charging Station Components Charge arms Base Occupation sensor G520730 Rear View of the Charging Station Za LED indicator ZL LED indicator Identification label Decal...

  • Page 20: Led Indicators

    Bottom View of the Charging Station Peripheral-cable input G538193 LED Indicators The LED indicators show the current state of each wire. Refer to the following table. Green - blinking The wire is operating normally. Red - blinking No peripheral wire can be detected. The wire may have been cut or is too long.

  • Page 21: Specifications

    Specifications Note: Specifications and design are subject to change without notice. Capacity Model 500S/SL Maximum working 75,000 m (18.5 acres) 75,000 m (18.5 acres) 45,000 m (11.1 acres) area [m Recommended 55,000 m (13.6 acres) 55,000 m (13.6 acres) 35,000 m (8.6 acres) working area [m Mowing width [mm]...

  • Page 22: Weight And Dimensions

    Weight and Dimensions Model 500SL, 500S, 500 Weight [kg] 71 kg (156.5 lb) 52 kg (114.6 lb) Length [mm] 1,110 mm (43.7 inches) 1,002 mm (39.4 inches) Width [mm] 1,278 mm (50.3 inches) 1,044 mm (41.1 inches) Height [mm] 515 mm (20.2 inches) 466 mm (18.3 inches) Software and Monitoring Model...

  • Page 23: Chapter 4: Operation

    Chapter 4 Operation Before Operation Performing Daily Maintenance Before starting the machine each day, perform the Each Use/Daily procedures listed in the Maintenance Schedule. Operating the Turf Pro Robotic Mower Your robot uses the RTK GPS positioning system, which means that it can mow in straight lines following a pattern.

  • Page 24: Operation Terminology

    Operation Terminology The figure below shows a typical robot configuration that will have been installed by your technician. Elements of a robot installation G525073 1. Border of the working area This can be a physical peripheral wire or a GPS defined safety border. If the border is defined by a wire, the area contained within it is termed a parcel.
  • Page 25 Operation Terminology (continued) 6. Obstacle This is an object that robot must avoid when it is working. 7. RTK base This communicates with the satellites and sends corrections to the robot to increase the accuracy of its position. 8. WiFi repeater This may be necessary if the base is sending corrections using WiFi.

  • Page 26: Pattern Mowing

    Pattern Mowing The figure below shows how the robot works in pattern mode. At the start of the working cycle, the robot leaves the station and follows the station loop wire until it enters the working area. It calculates its pattern and moves to the start of the pattern (start point cycle 1). It moves over the working area following a pattern of straight lines for one cycle.
  • Page 27 Pattern Mowing (continued) During pattern mowing, the robot turns before it reaches the peripheral wire, so the edge of the zone is not mowed. It is important therefore to make sure that the robot mows the border at least 2 times per week. To set the number of times the robot mows the border select, Settings menu >...

  • Page 28: User Interface Display

    User Interface Display A smart box, which contains the on-board computer to manage the operations of your robot, is located under the Stop button lid. This interface enables you to see the current status, modify the settings, and issue particular instructions.
  • Page 29 User Interface Display (continued) The LED Screen G525094 Name The name of the robot. You can change the robot name under Service Settings menu > Device > Device info > Robot name. Cloud Indicates that the robot is connected to the web portal. Indicates that the robot can detect at least 4 satellites and that it knows its current location.

  • Page 30: User Interface Commands

    User Interface Display (continued) No WiFi Indicates that the WiFi setting is OFF. WiFi access point (AP) Indicates that the robot is configured as WiFi access point and is waiting for a client to connect. Battery charge level Percentage of battery charge. Message Shows the current status of the robot or alarm.
  • Page 31 User Interface Display (continued) Command/parameter Route Cutting heads Settings Cutting height Settings Date format Service settings > Regional parameters Device info Service settings > Device Edit parcels percentage Service settings > Operations Enable pin code Service settings > Security > PIN code Go charge Actions IP address...
  • Page 32 User Interface Display (continued) Command/parameter Route Version Service settings > Device > System version Visible satellites Service settings > Device > Device info Operation: Before Operation Page 4–10 3472-242 A...

  • Page 33: Overview Of The Menus

    Overview of the Menus Actions Menu The operations provided in this menu depend on the current state of the machine. • when the robot is in the field • when the robot is at the charging station Operations when the Robot is in the Field Overview of actions menu in the field G525105 These operations can be performed on the robot when it is not in the charging station.
  • Page 34 Overview of the Menus (continued) Operations when the Robot is at the Charging Station Overview of actions menu at the station G525106 Use these operations to override the regular operating schedule. 1. Mow now Leave the charging station and continue mowing. 2.

  • Page 35: Settings Menu

    Overview of the Menus (continued) Note: If the operation does not start even if the lid appears to close the contact; refer to the Service Manual. Settings Menu These commands enable you to define settings that control the operation of the robot. Overview of settings menu G525110 See also: LCD settings.
  • Page 36 Overview of the Menus (continued) because two parcels that have been defined. This shows the current schedule, where the white blocks represent the time when the robot will be operating in one parcel. G525111 Note: By default all the time periods will appear white, meaning the robot will work continuously.
  • Page 37 Overview of the Menus (continued) G525113 6. Use the down arrows to select the required period in the day, and press G525114 7. Use the numeric keyboard to enter the start and end time values where the cursor is flashing, then press G525116 3472-242A Page 4–15...
  • Page 38 Overview of the Menus (continued) 8. Press the down arrow key to select the active check box. 9. Press to activate the defined session. Note: In the figure above, Period 1 is active and Period 2 is inactive. 10. Repeat the process for all the days and the time periods required. Note: You can copy the defined schedule to another day.
  • Page 39 Overview of the Menus (continued) G525119 4. Press 5. Press to return to the overview of the schedule. Ignoring the Working Schedule 1. Press 2. Highlight Edit . 3. Press 4. Use the arrow keys to highlight Follow sched. and press to uncheck the button.
  • Page 40 Overview of the Menus (continued) G525121 Note: 500 series shown Note: This figure indicates that the cutting heads are enabled. 3. Press the number key(s) that corresponds to the cutting head(s) you wish to enable/ disable. G525122 Note: 500 series shown Note: Pressing 0 on the numeric keypad will select all the cutting heads.

  • Page 41: Cutting Height

    Overview of the Menus (continued) Border This menu sets the number of times the border mode is used each week for each parcel. The border mode will be implemented at regular intervals during the week. Setting the Number of Border Mode Operations Per Week 1.

  • Page 42: Setting The Cutting Height

    Overview of the Menus (continued) Note: If the cutting height is set to 25 mm (0.98 in) or less, this will result in increased wear of the white plastic cover of the anti-friction disc. In this case, this part should be inspected frequently (at least every 2 months) and replaced if necessary.
  • Page 43 Overview of the Menus (continued) Note: If the height for the Active parcel is modified, the cutting heads will be raised or lowered. If the height is modified in one of the other parcels, the cutting heads will be raised or lowered when the robot enters the parcel. G525126 5.
  • Page 44 Overview of the Menus (continued) G525128 4. Press to return to the main menu. LCD Settings Modifying the LCD Settings 1. Press for a few seconds. G525132 2. Press the right and left arrow buttons to change the contrast. 3. Press the up and down arrows to highlight Temperature Auto Adj.

  • Page 45: Service Settings Menu

    Overview of the Menus (continued) Service Settings Menu G525136 Regional Parameters This menu enables you to set the date format, the robot time zone, the language used in the menus and the unit system. Date format The date format can be set to be DD/MM/YYYY (Day/Month/Year) or MM/DD/YYYY (Month/ Day/Year).

  • Page 46: Access Point

    Overview of the Menus (continued) Connections It is necessary to connect with the robot for the following reasons: • Enabling the robot to communicate with the portal on the web-server allows users to monitor the state of the robot. • Updating the robot software version allows the robot to connect with the remote server on a regular basis to check if a new software version is available.
  • Page 47 Overview of the Menus (continued) Network Overview • Entries in bold text are ones that the robot has connected to. • Entries in normal text are available but which have not been used. • [*] indicates the actual network to which the robot is connected. •...

  • Page 48: Connecting To A Different Known Network

    Overview of the Menus (continued) Connecting to a Different Known Network 1. To connect to a different known network, highlight the network, press , and select Enable Network. 2. To modify the current network, highlight the network and press . The following operations are available: •...

  • Page 49: Using The Robot As A Client

    Overview of the Menus (continued) Using the Robot as a Client For normal operation, it is recommended that you set up the robot as a WiFi client. This will enable it to communicate with the portal on the web-server. 1. Press 2.

  • Page 50: Activation Code

    Overview of the Menus (continued) Max short cycles allowed This parameter sets the maximum number of times that the robot will return to the station, after executing a very short cycle, before triggering an alarm. Device This menu displays the characteristics of the device and enables you to change the robot's name.

  • Page 51: System Version

    Overview of the Menus (continued) Serial number Serial number of the robot. Latitude Current latitude of the robot position. Longitude Current longitude of the robot position. Visible satellites Number of satellites that the device can currently detect. Id. of the Access Point Network. MAC Address MAC address.

  • Page 52: Chapter 5: Maintenance

    Chapter 5 Maintenance Maintenance Overview • Maintenance refers to a set of tasks that should be carried out regularly throughout the mowing season. • The service interval depends to some extent on the operational load of your robot, but it is recommended that it is serviced by an authorized technician at least once a year.

  • Page 53: Recommended Maintenance Schedule

    Throughout the mowing season, you should regularly check that all screws, nuts, and bolts are properly tightened. Tighten any that are loose, and if there is damage or evidence of a problem, contact an authorized Toro distributor. Maintenance Maintenance Procedure...

  • Page 54: Cutting Unit Maintenance

    Cutting Unit Maintenance Inspecting the Cutting Unit Inspect the blades, blade bolts, and cutting-disc assembly each week to maintain the proper cutting function. Maintenance: Cutting Unit Maintenance Page 5–3 3472-242 A...

  • Page 55: Replacing The Cutting Blades

    Replacing the Cutting Blades The condition of the cutting blades is essential for a satisfactory mowing operation. The service life of the blades depends on a number of factors. Parts for the cutting-disc assembly should be replaced whenever they are damaged. WARNING The blades are sharp;...

  • Page 56: Overview Of Blade Replacement

    Overview of Blade Replacement The frequency with which blades needs to be replaced depends on the robot type, its use, and the ground it is working on. Since the condition of the blades is essential for satisfactory mowing, it is recommended that you check this part of your robot each week after installation and at the beginning of each new mowing season.

  • Page 57: Cleaning

    Rub the charge contact surfaces with sandpaper (280 grade) until they appear clean. Cleaning the Bumper 1. Check that the bumper material is intact. If there are cuts or tears, contact an authorized Toro distributor. 2. Clean the bumper with a damp cloth. IMPORTANT Do not use water.

  • Page 58: Cleaning The Front Wheels

    Cleaning the Sonar Sensors (continued) IMPORTANT Do not use water. Cleaning the Front Wheels 1. Remove any mud and grass with a wire brush or a cloth. 2. Check that the wheels rotate easily and that there is not too much play. If there is too much play, replace the wheels.

  • Page 59: Cleaning The Cutting Disk

    Cleaning the Rear Wheels Remove any mud and grass using a wire brush. Electrical System Maintenance Checking the Wiring Visually inspect the wiring under the robot. If any problems are detected, contact an authorized Toro distributor. 3472-242A Page 5–8 Maintenance: Cleaning...

  • Page 60: Battery Service

    The automatic (programmed) operation of the robot optimizes battery life. It is advisable to allow the robot to manage its working cycles. If these work cycles seem unusually short, contact an authorized Toro distributor to check the condition of the battery. Note: It is possible to monitor these cycles using the portal.

  • Page 61: Chapter 6: Storage

    Chapter 6 Storage Storing the Machine 1. Fully charge the machine. 2. Turn the machine off. 3. Clean the machine. 4. Store the machine in a dry, protected, and frost-free environment. Note: Protect the charging station with a shelter or a tarpaulin. It is not necessary to turn the charging station off.
  • Page 62 Chapter 7 Notices Your robot meets European standards. Recycle: Waste electrical and electronic equipment is subject to selective collection. Please recycle your robot according to the standards in force. Icons on the battery Make sure you are familiar with the documentation before handing and using the battery.
  • Page 63 Chapter 8 Abbreviations Access Point Name (GSM) Battery Management System Lithium Ferrous Phosphorous Ultra Wide Band Central Processing Unit Global Positioning System Access Point (WiFi) Real Time Kinematic GNSS Global Navigation Satellite System Power over Ethernet RTCM Radio Technical Commission for Maritime Services (a Real-Time GNSS Data Transmission Standard) 3472-242 A...
  • Page 64 Chapter 9 Glossary Border mode When the robot cuts the grass at the very edge of the field. This is done a number of times per week. Cycle A cycle is a working session of the robot. It starts when the robot leaves the station and ends when it returns to the station or there is an problem that halts the working cycle.
  • Page 65 Idle A robot will enter idle mode, if the current mission has been ended using the Stop button. By default the robot will enter the sleep mode after 15 minutes. Island A loop in the peripheral wire specially installed to prevent the robot working inside it. The peripheral wire is taken around the obstacle and the approach and return wires laid next to each other.
  • Page 66 Pseudo-island The peripheral wire is taken around the obstacle, maintaining a specific distance between the approach and the return wires. Robot status values • Off Robot has been switched off. • Off after alarm Robot has switched itself off after an alarm. •...
  • Page 67 Station loop A station loop is a short wire around a charging station which is used to guide the robot into the station. When the robot detects that it is in the station loop, it follows the wire until it arrives in the station.

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