Epson ET-2950 Series User Manual
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Epson ET-2950 Series User Manual

Epson ET-2950 Series User Manual

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User's Guide
Printing
Copying
Scanning
Maintaining the Printer
Solving Problems
NPD7491-01 EN

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Summary of Contents for Epson ET-2950 Series

  • Page 1 User's Guide Printing Copying Scanning Maintaining the Printer Solving Problems NPD7491-01 EN...

  • Page 2: Table Of Contents

    Contents Guide to This Manual Loading Paper Introduction to the Manuals....6 Paper Handling Precautions....26 Important Safety Instructions (paper manual).
  • Page 3 Printer Driver......145 A genuine Epson printer driver has not been In These Situations installed..
  • Page 4 (Mac OS Printer Driver)....173 Application for Controlling the Scanner (Epson Scan 2)......173 Application for Configuring Printer Operations (Web Config).

  • Page 5: Guide To This Manual

    Guide to This Manual Introduction to the Manuals......... . . 6 Searching for Information.

  • Page 6: Introduction To The Manuals

    Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.

  • Page 7: Printing Only The Pages You Need

    Guide to This Manual > > About This Manual Marks and Symbols O Windows: Hold down Alt. and then press ←. O Mac OS: Hold down the command key, and then press ←. Printing Only the Pages You Need You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

  • Page 8: Notes On Screenshots And Illustrations

    Guide to This Manual > > About This Manual Operating System References Note: Provides complementary and reference information. Related Information & Links to related sections. Provides Web Video Manuals of the operating instructions. See the related information link. Notes on Screenshots and Illustrations O Screenshots of the printer driver are from Windows 10 or macOS High Sierra (10.13).

  • Page 9: Trademarks

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 10: Important Instructions

    Important Instructions Safety Instructions..........11 Printer Advisories and Warnings.

  • Page 11: Safety Instructions

    O Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols/ O Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 12: Printer Advisories And Warnings

    Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Using the Printer Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer O Do not block or cover the vents and openings in the printer.

  • Page 13: Advisories And Warnings For Using The Lcd Screen

    Important Instructions > > Printer Advisories and Warnings Notes on the Administrator Password O Prolonged use of the printer when the ink level is below the lower line could damage the printer. Fill the ink tank to the upper line while the printer is not operating. To display the correct ink level estimates, reset the ink level after filling the tank.

  • Page 14: Changing The Administrator Password

    Changing the Administrator Password For security reasons, we recommend changing the initial password. It can be changed from Web Config and Epson Device Admin. When changing the password, set it with at least 8 single-byte alphanumerical characters and symbols. Related Information “Running Web Config on a Web Browser”...

  • Page 15: Protecting Your Personal Information

    Important Instructions > Protecting Your Personal Information Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Settings > Restore Default Settings > Clear All Data and Settings on the control panel.

  • Page 16: Part Names And Functions

    Part Names and Functions Front............17 Inside.

  • Page 17: Front

    Part Names and Functions > Inside Front Rear paper feeder Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Output tray (G) Holds the ejected paper.
  • Page 18 Part Names and Functions > Inside Scanner unit Scans placed originals. Print head Ink is ejected from the print head nozzles underneath. Ink tank cap Open to refill the ink tank. Status light A light to indicate the status of the printer. It flashes while a job is in progress. If it remains on after flashing, an error has occurred.

  • Page 19: Rear

    Part Names and Functions > Rear Rear USB port Connects a USB cable to connect with a computer. AC inlet Connects the power cord. Rear cover (D) Remove when removing jammed paper. Maintenance box cover (L) Remove when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing.

  • Page 20: Guide To The Control Panel

    Guide to the Control Panel Control Panel........... . . 21 Home Screen Configuration.

  • Page 21: Control Panel

    Guide to the Control Panel > Control Panel Control Panel Turns the printer on or off. Unplug the power cord after checking that the power light is off. Screen Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. u d l r buttons and OK button u d l r...

  • Page 22: Home Screen Configuration

    Guide to the Control Panel > Home Screen Configuration Home Screen Configuration The following home screen is displayed when you turn on the printer or press the button on the control panel. You can easily copy and print by switching the menu and selecting the option you need. Allows you to copy documents.

  • Page 23: Guide To The Network Icon

    Guide to the Control Panel > Entering Characters Select the paper size and paper type you loaded in the paper source. Displays menus that allow you to set up the printer for use on a wireless network. Stores the output tray. Guide to the Network Icon The printer is not connected to a wireless (Wi-Fi) network.
  • Page 24 Guide to the Control Panel > Entering Characters Function button Descriptions Moves the cursor to the left or right. A 1 # Switches the character type. You can enter alphanumerics or symbols. You can also switch them by using the button.

  • Page 25: Loading Paper

    Loading Paper Paper Handling Precautions......... . 26 Paper Size and Type Settings.

  • Page 26: Paper Handling Precautions

    Paper Handling Precautions O Read the instruction sheets supplied with the paper. O To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. O Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 27: Paper Size And Type Settings

    To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver, Mobile Device Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy...

  • Page 28: Loading Paper

    Loading Paper in the Rear Paper Feeder Media Name Media Type Control Panel Printer Driver, Mobile Device Epson Photo Quality Ink Jet Paper Photo Quality Ink Jet Epson Photo Quality Ink Jet Epson Double-sided Photo Quality Ink Jet Paper Epson Photo Quality Self Adhesive...
  • Page 29 Loading Paper > > Loading Paper Loading Paper in the Rear Paper Feeder 3. Load paper at the center of the paper support with the printable side facing up. Important: O Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the symbol inside the edge guide.

  • Page 30: Loading Various Paper

    Loading Paper > > Loading Various Paper Loading Pre-punched Paper Loading Various Paper Loading Envelopes Load envelopes at the center of the rear paper feeder, short edge first with the flap facing down, and slide the edge guides to the edges of the envelopes. Related Information “Available Paper and Capacities”...

  • Page 31: Loading Long Papers

    Loading Paper > > Loading Various Paper Loading Long Papers Loading Long Papers When loading paper longer than legal size, store the paper support and the output tray, and then flatten the leading edge of the paper. Related Information “Available Paper and Capacities” on page 167 &...

  • Page 32: Placing Originals

    Placing Originals Placing Originals on the Scanner Glass........33...

  • Page 33: Placing Originals On The Scanner Glass

    Placing Originals > Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.
  • Page 34 Placing Originals > Placing Originals on the Scanner Glass 5. Remove the originals after scanning. Note: If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass. Related Information “Scanner Specifications”...

  • Page 35: Printing

    Printing Printing Documents..........36 Printing on Envelopes.

  • Page 36: Printing Documents

    Printing > > Printing Documents Printing from a Computer Printing Documents Printing from a Computer This section explains how to print a document from your computer using Windows as an example. On Mac OS, the procedure may be different or some features may not be supported. Printing Using Easy Settings Note: Operations may differ depending on the application.
  • Page 37 Printing > > Printing Documents Printing from a Computer 5. Select Preferences or Properties to access the printer driver window. 6. Change the settings as necessary. You can see the online help for explanations of the setting items. Right-clicking an item displays Help. 7.

  • Page 38: Printing On 2-Sides

    Printing > > Printing Documents Printing from a Computer 1. On the printer driver's Main or More Options tab, set each item (such as Document Size and Paper Type). 2. Click Add/Remove Presets in Printing Presets. 3. Enter a Name and, if necessary, enter a comment. 4.

  • Page 39: Printing A Booklet

    Printing > > Printing Documents Printing from a Computer Printing a Booklet You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: This feature is not available with borderless printing. Access the printer driver, and then make the following settings. On the Main tab, select the 2-side printing method from 2-Sided Printing, and then select Settings >...

  • Page 40: Printing To Fit The Paper Size

    Printing > > Printing Documents Printing from a Computer Note: This feature is not available with borderless printing. Access the printer driver, and then make the following settings. Main tab > Multi-Page > 2-Up, etc. Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer.

  • Page 41: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    Printing > > Printing Documents Printing from a Computer 1. On the printer driver's More Options tab, select the document size from the Document Size setting. 2. Select the paper size you want to print on from the Output Paper setting. 3.
  • Page 42 Printing > > Printing Documents Printing from a Computer Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1.
  • Page 43 Printing > > Printing Documents Printing from a Computer 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 44 Printing > > Printing Documents Printing from a Computer 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 45 Printing > > Printing Documents Printing from a Computer 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 46 Printing > > Printing Documents Printing from a Computer 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 47: Printing With A Header And Footer

    Printing > > Printing Documents Printing from a Computer 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Access the printer driver, and then make the following settings.

  • Page 48: Printing A Watermark

    Printing > > Printing Documents Printing from a Computer Printing an Anti-Copy Pattern You can print an anti-copy pattern on your printouts. When printing, the letters themselves are not printed and the entire print is screen-toned lightly. The hidden letters appear when photocopied to easily distinguish the original from the copies.

  • Page 49: Printing Multiple Files Together

    Printing > > Printing Documents Printing from a Computer Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. 1.

  • Page 50: Adjusting The Print Color

    Printing > > Printing Documents Printing from a Computer Access the printer driver, and then make the following settings. More Options tab > Color Correction > Image Options > Color Universal Print Adjusting the Print Color You can adjust the colors used in the print job. These adjustments are not applied to the original data. PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.

  • Page 51: Printing Clear Bar Codes

    Printing Using Epson Smart Panel Epson Smart Panel is an application that allows you to perform printer operations easily including printing, copying, or scanning from a mobile device. You can connect the printer and mobile device over a wireless network, check the ink levels and printer status, and check for solutions if an error occurs.

  • Page 52: Related Information

    You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v7.0 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.

  • Page 53: Printing On Envelopes

    Printing > > Printing on Envelopes Printing on Envelopes from a Computer (Mac OS) Printing Using Mopria Print Service Mopria Print Service enables instant wireless printing from Android smart phones or tablets. Install Mopria Print Service from Google Play. For more details, access the Mopria Web site at https://mopria.org. Printing on Envelopes Printing on Envelopes from a Computer (Windows) 1.

  • Page 54: Printing Web Pages

    Printing Using a Cloud Service Printing Web Pages Printing Web Pages from a Computer Epson Photo+ allows you to display web pages, crop the specified area, and then edit and print them. See the application’s help for details. Printing Web Pages from Mobile Devices Install Epson Smart Panel from the following URL or QR code.
  • Page 55 This is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location, you can print by changing the printer on the usual applications window. See the Epson Connect web portal for details on how to setup or print. https://www.epsonconnect.com/ http://www.epsonconnect.eu...

  • Page 56: Copying

    Copying Available Copying Methods......... . . 57 More Menu Options for Copying.

  • Page 57: Available Copying Methods

    Copying > > Available Copying Methods Copying Originals Available Copying Methods Place the originals on the scanner glass, and then select the Copy menu on the home screen. Copying Originals This section explains the steps for copying originals in color or monochrome. 1.

  • Page 58: Copying On 2-Sides

    Copying > > Available Copying Methods Copying Multiple Originals onto One Sheet Copying on 2-Sides Copy multiple originals on both sides of the paper. Copy > More > Print Settings > Settings > 2-Sided Copying by Enlarging or Reducing You can copy originals at a specified magnification. Copy >...
  • Page 59 Copying > > Available Copying Methods Copying Multiple Originals onto One Sheet O Copying originals horizontally O Copying originals vertically Note: You can also select More to change the settings. See the related information below for explanations of the setting items. Related Information “More Menu Options for Copying”...

  • Page 60: Copying Id Card

    Copying > > Available Copying Methods Copying ID card Copying ID card Scans both sides of an ID card and copies onto one side of A4 size paper. Copy > More > Print Settings > Settings > ID Card Copy Place the original face-down and slide it to the corner mark.

  • Page 61: Copying Without Margins

    Copying > More Menu Options for Copying Copying Without Margins Copies without margins around the edges. The image is enlarged a little to remove margins from the edges of the paper. Copy > More > Print Settings > Settings > Borderless Copy More Menu Options for Copying You can make these settings from Copy >...
  • Page 62 Copying > More Menu Options for Copying Multi-Page: Select the copy layout. O Single Page Copies a single-sided original onto a single sheet. O 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original.
  • Page 63 Scanning Basic Information on Scanning........64 Scanning Originals to a Computer.

  • Page 64: Scanning

    Scanning > > Basic Information on Scanning Available Scanning Methods Basic Information on Scanning What is a "Scan"? A "scan" is the process of converting the optical information of paper data (such as documents, magazine clippings, photos, handwritten illustrations, and so on) into digital image data. You can save scanned data as a digital image such as a JPEG or PDF.
  • Page 65 Available Scanning Methods You can scan easily from the control panel. Use the scanning application Epson ScanSmart to scan from the computer. You can edit images after scanning. Scanning Using WSD You can save the scanned image to a computer connected to the printer, using WSD feature.
  • Page 66 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.

  • Page 67: Recommended File Formats To Suit Your Purpose

    Select the printer name when using with WSD. Scanning Directly from Mobile Devices You can save scanned images directly to a mobile device by using the Epson Smart Panel application. Recommended File Formats to Suit Your Purpose Generally speaking, the JPEG format is suitable for photos while the PDF format is suitable for documents.

  • Page 68: Scanning Originals To A Computer

    Select Go > Applications > Epson Software. (10.10) / OS X O Epson Scan 2 Mavericks (10.9.5) If the application is not installed, download and install it from the Epson website. www.epson.com Note: For Windows Server operating systems, you can not use this feature.

  • Page 69: Scanning From A Computer

    Note: O See the Epson ScanSmart help for detailed operation information for the software. Click Help on the Epson ScanSmart screen to open the help. O The color, size, and border of the scanned image will not be exactly the same as the original.

  • Page 70: Scanning Using Wsd

    Scanning Using WSD Setting Up a WSD Port O Windows 7 Click the start button, and then select All Programs > Epson Software > Epson ScanSmart. O Mac OS Select Go > Applications > Epson Software > Epson ScanSmart. 3. When the Epson ScanSmart screen is displayed, follow the on-screen instructions to scan.
  • Page 71 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.

  • Page 72: Scanning Originals To A Mobile Device

    4. Follow the on-screen instructions to scan and save the images. Advanced Scanning Scanning Multiple Photos at the Same Time Using Epson ScanSmart, you can scan multiple photos at the same time and save each image individually. Note: Windows Server operating systems are not supported.
  • Page 73 The photos should be larger than 15×15 mm (0.6×0.6 in.). 2. Start Epson ScanSmart. O Windows 11 Click the start button, and then select All apps > Epson Software > Epson ScanSmart. O Windows 10 Click the start button, and then select Epson Software > Epson ScanSmart.

  • Page 74: Maintaining The Printer

    Maintaining the Printer Checking the Ink Level..........75 Improving Print, Copy, and Scan Quality.

  • Page 75: Checking The Ink Level

    EPSON Status Monitor 3. O Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > EPSON Status Monitor Related Information “It is Time to Refill the Ink”...

  • Page 76: Checking And Cleaning The Print Head

    12 hours without printing, and then run the nozzle check again. We recommend turning off the printer. If print quality has still not improved, run Power Ink Flushing. If it has still not improved, contact Epson support.
  • Page 77 Click Print Head Nozzle Check on the Maintenance tab. O Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Print Head Nozzle Check...

  • Page 78: Running Power Cleaning

    Maintenance tab > Print Head Cleaning > Power Cleaning O Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Print Head Cleaning > Power Cleaning Related Information “Checking and Cleaning the Print Head”...

  • Page 79: Running Power Ink Flushing

    4. After running this feature, run the nozzle check to make sure the nozzles are not clogged. For details on how to run the nozzle check, see the related information link below. Important: If print quality has not improved after running Power Ink Flushing, contact Epson support.

  • Page 80: Preventing Nozzle Clogging

    Click Power Ink Flushing on the Maintenance tab O Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Power Ink Flushing Related Information “Checking and Cleaning the Print Head”...

  • Page 81: Cleaning The Scanner Glass

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Scanner Glass 3. Follow the on-screen instructions to load paper and clean the paper path. 4. Repeat this procedure until the paper is not smeared with ink. 5.

  • Page 82: Cleaning The Translucent Film

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: O If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
  • Page 83 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film 3. Raise the control panel. 4. Open the scanner unit until it clicks. 5. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step.
  • Page 84 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations.

  • Page 85: Cleaning The Printer

    Maintaining the Printer > Cleaning the Printer 10. Close the scanner unit. Note: The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance. Cleaning the Printer If the components and the case are dirty or dusty, turn off the printer and clean them using a soft, clean cloth that has been dampened with water.

  • Page 86: Cleaning Spilled Ink

    Maintaining the Printer > Cleaning Spilled ink Important: O Be careful not to get water onto the printer mechanism or any electrical components. Otherwise, the printer could be damaged. O Never use alcohol or paint thinner to clean the components and the case. These chemicals can damage them. O Do not touch the parts shown in the following illustration.

  • Page 87: In These Situations

    In These Situations When Replacing a Computer......... . 88 Saving Power.

  • Page 88: When Replacing A Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. Follow the on-screen instructions. https://epson.sn Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied.

  • Page 89: Checking The Total Number Of Pages Fed Through The Printer

    Click Printer and Option Information on the Maintenance tab. O Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Printer and Option Information Installing the Applications Separately Connect your computer to the network and install the latest version of applications from the website.

  • Page 90: Checking If A Genuine Epson Printer Driver Is Installed - Windows

    “Application for Updating Software and Firmware (Epson Software Updater)” on page 175 & Checking if a genuine Epson printer driver is installed - Windows You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. O Windows 11 Click on the start button, select Settings >...
  • Page 91 O Windows Server 2008 Right-click on the Printers folder, and then click Run as administrator > Server Properties. Click the Drivers tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.

  • Page 92: Checking If A Genuine Epson Printer Driver Is Installed - Mac Os

    Making Settings for Connecting to the Computer Checking if a genuine Epson printer driver is installed - Mac OS You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods.

  • Page 93: Making Settings For Connecting To The Mobile Device

    Note: If you have already set up the connection between your mobile device and the printer but need to reconfigure it, you can do so from an app such as Epson Smart Panel. Making Wi-Fi Settings from the Control Panel If you are not using a computer or mobile device to set up the printer connection, you can do so on the control panel.
  • Page 94 O If the SSID you want to connect to is not displayed, make Wi-Fi settings using software or apps on your computer or mobile device. For more information, enter https://epson.sn in your browser to open the website, enter your product name, and go to Setup.

  • Page 95: Making Wi-Fi Settings By Push Button Setup (Wps)

    In These Situations > > Re-Setting the Network Connection Making Wi-Fi Settings from the Control Panel Making Wi-Fi Settings by Push Button Setup (WPS) You can automatically set up a Wi-Fi network by pressing a button on the wireless router. If the following conditions are met, you can set up by using this method.

  • Page 96: Checking The Printer's Network Connection Status (Network Connection Report)

    In These Situations > > … Re-Setting the Network Connection Checking the Printer's Network Connection Status ( 1. Select Wi-Fi Setup on the home screen. To select an item, use the buttons, and then press the OK button. 2. Select Wi-Fi. 3.

  • Page 97: Messages And Solutions On The Network Connection Report

    In These Situations > > … Re-Setting the Network Connection Messages and Solutions on the Network Connection Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a.

  • Page 98: Related Information

    O If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. https://epson.sn > Setup O Another mobile device was added to the network using push button setup.
  • Page 99 In These Situations > > … Re-Setting the Network Connection Messages and Solutions on the Network Connection Solutions: O Make sure the wireless router’s security type is set to one of the following. If it is set to anything else, change the security type on the wireless router.
  • Page 100 O Make network settings on the computer that is on the same network as the printer using the installer. You can download it from the following website. https://epson.sn > Setup If the problem continues to occur, check the IP address of the printer listed in the Network Connection Report and contact your router manufacturer.
  • Page 101 O Turn off the wireless router. Wait for about 10 seconds, and then turn it on. O Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. https://epson.sn > Setup Related Information “Setting a Static IP Address for the Printer”...

  • Page 102: Message On The Network Environment

    O Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. https://epson.sn > Setup O You can register several passwords on a wireless router that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 103: Connecting A Mobile Device And Printer Directly (Wi-Fi Direct)

    This method allows you to connect the printer directly to mobile devices without a wireless router. Note: For iOS or Android users, it is convenient to set up from Epson Smart Panel. You only need to make these settings for the printer and the mobile device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 104 For mobile devices that have been connected to the printer before, select the network name (SSID) on the mobile device's Wi-Fi screen to connect them again. Note: If you are using an iOS device, you can also connect by scanning the QR code with the standard iOS camera. See the link below https://epson.sn.

  • Page 105: Disconnecting Wi-Fi Direct (Simple Ap) Connection

    In These Situations > > … Connecting a Mobile Device and Printer Directly (Wi-Fi Direct) Changing the Wi-Fi Direct Disconnecting Wi-Fi Direct (Simple AP) Connection There are two methods available to disable a Wi-Fi Direct (Simple AP) connection; you can disable all connections by using the printer's control panel, or disable each connection from the computer or the mobile device.

  • Page 106: Adding Or Changing The Printer's Connection

    In These Situations > > Adding or Changing the Printer's Connection To Set Up a Printer on Multiple Computers O Change Network Name Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name.

  • Page 107: Changing The Connection From Wi-Fi To Usb

    In These Situations > > Adding or Changing the Printer's Connection Changing the Connection from Wi-Fi to USB If the SSIDs assigned by the wireless router are not handled as the same network, then each computer is effectively connected to a different network. When you start setting up the printer from computer A, the printer is added to the same network as computer A allowing computer A to print from it.

  • Page 108: Setting A Static Ip Address For The Printer

    In These Situations > > Adding or Changing the Printer's Connection Setting a Static IP Address for the Printer Example of Windows 11 Example of Windows 10 Setting a Static IP Address for the Printer You can set up a static IP address for a printer using Web Config. 1.
  • Page 109 In These Situations > > Adding or Changing the Printer's Connection Setting a Static IP Address for the Printer Note: The display contents and items for Web Config differ depending on the model. If you see the following, select Advanced Settings from the list at the top right of the window. 2.

  • Page 110: Transporting And Storing The Printer

    In These Situations > Transporting and Storing the Printer 4. Select Basic. 5. Select Manual for Obtain IP Address. 6. Enter the IP Address you are setting up in IP Address. Set the subnet mask, default gateway, DNS server, and so on. according to your network environment. 7.
  • Page 111 In These Situations > Transporting and Storing the Printer 6. Close the document cover if it is open. 7. Raise the control panel. 8. Open the scanner unit until it clicks. 9. Secure the print head to the case with tape.
  • Page 112 In These Situations > Transporting and Storing the Printer Note: Be sure to apply the tape as shown below, without covering the holes, or you will not be able to close the scanner unit. 10. Make sure to install the cap onto the ink tank securely. 11.
  • Page 113 In These Situations > Transporting and Storing the Printer 12. Close the scanner unit. Note: The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance. 13.
  • Page 114 In These Situations > Transporting and Storing the Printer 15. Pack the printer in its box using the protective materials.

  • Page 115: Related Information

    In These Situations > Transporting and Storing the Printer Important: O When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. O When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.

  • Page 116: Solving Problems

    Solving Problems Cannot Print or Scan..........117 Printing, Copying, and Scanning Quality is Poor.

  • Page 117: Cannot Print Or Scan

    Solving Problems > > Cannot Print or Scan Problem Solving Cannot Print or Scan Problem Solving Read this section if you cannot print or scan as expected or if there are problems when printing. See the following for solutions to some common problems. Is the printer turned on? O Make sure that the printer is turned on.

  • Page 118: The Application Or Printer Driver Do Not Work Properly

    There is a problem with the software or data. Solutions O Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
  • Page 119 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
  • Page 120 There is a problem with the software or data. Solutions O Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
  • Page 121 Solving Problems > > Cannot Print or Scan The Application or Printer Driver do not Work Properly There is a problem with the status of the printer. Solutions Make sure the printer status is not Pause. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer.

  • Page 122: The Printer Cannot Connect To The Network

    You may be able to solve the problem depending on the results of the check. 1. Double-click the Epson Printer Connection Checker icon on the desktop. Epson Printer Connection Checker starts. If there is no icon on the desktop, follow the methods below to start Epson Printer Connection Checker. O Windows 11 Click the start button, and then select All apps >...
  • Page 123 > Cannot Print or Scan The Printer Cannot Connect to the Network O Windows 7 Click the start button, and then select All Programs > Epson Software > Epson Printer Connection Checker. 2. Follow the on-screen instructions to check. Note: If the printer name is not displayed, install a genuine Epson printer driver.
  • Page 124 Solving Problems > > Cannot Print or Scan The Printer Cannot Connect to the Network The SSIDs connected from the computer or mobile devices and computer are different. Solutions When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs and devices are connected to different SSIDs, you cannot connect to the wireless router.

  • Page 125: Paper Does Not Feed Properly

    Solving Problems > > Cannot Print or Scan Paper Does Not Feed Properly There is a problem with the network settings on the computer or mobile devices. Solutions Try accessing any website from your computer or mobile devices to make sure that your device's network settings are correct.

  • Page 126: Paper Feeds At A Slant

    Solving Problems > > Cannot Print or Scan Paper Does Not Feed Properly The paper settings on the printer are incorrect. Solutions Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.

  • Page 127: Printing, Copying, And Scanning Quality Is Poor

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Paper Out Error Occurs Paper is not loaded in the center of the rear paper feeder. Solutions When a paper out error occurs although paper is loaded in the rear paper feeder, reload paper in the center of the rear paper feeder.
  • Page 128 Create Black, you can print at Standard print quality when the Paper Type is Plain paper, Letterhead, or Envelope. Note that this feature cannot solve nozzle clogging. To solve nozzle clogging, we recommend contacting Epson support for repairs. Colored Banding Appears at Intervals of Approximately 3.4 cm The following causes can be considered.

  • Page 129: Blurry Prints, Vertical Banding, Or Misalignment

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor O Windows Select High from Quality on the printer driver's Main tab. O Mac OS Select Fine as Print Quality from the print dialog's Print Settings menu. The print head position is out of alignment.
  • Page 130 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Printout Comes Out as a Blank Sheet The print head nozzles may be clogged. Solutions Perform the nozzle check, and then try Cleaning or Power Cleaning if the print head nozzles are clogged. “Checking and Cleaning the Print Head”...

  • Page 131: Paper Is Smeared Or Scuffed

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper in the Rear Paper Feeder” on page 28 &...

  • Page 132: Printed Photos Are Sticky

    Color correction has been applied. Solutions When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting.

  • Page 133: Cannot Print Without Margins

    O Windows Access the printer driver window, select Custom as the Color Correction setting on the More Options tab, and then click Advanced. Select EPSON Standard as the Color Mode setting. O Mac OS Access the print dialog. Select Color Options from the pop-up menu, and then click the arrow next to Advanced Settings.

  • Page 134: Edges Of The Image Are Cropped During Borderless Printing

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Borderless is not set in the print settings. Solutions Make borderless setting in the print settings. If you select a paper type that does not support borderless printing, you cannot select Borderless.

  • Page 135: Printed Characters Are Incorrect Or Garbled

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper in the Rear Paper Feeder” on page 28 &...

  • Page 136: The Printed Image Is Inverted

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor You are using the printer driver for a different printer. Solutions Make sure that the printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.

  • Page 137: Copy Quality Is Poor

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Copy Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Copies The print head nozzles may be clogged. Solutions O Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
  • Page 138 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The print quality is set to low. Solutions When printing on plain paper, print using a higher quality setting. Select High in Quality. “Quality:” on page 62 &...
  • Page 139 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The print settings and the paper size loaded in the printer are different. Solutions Change the print settings according to the paper size loaded in the printer. Load paper in the printer that matches the print settings.
  • Page 140 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Cannot Copy Without Margins Borderless is not set in the print settings. Solutions Select Copy > Print Settings > Settings > Borderless Copy on the control panel. If you select a paper that does not support borderless printing, you cannot enable borderless settings.

  • Page 141: Uneven Colors, Smears, Dots, Or Straight Lines Appear In The Copied Image

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The originals are not placed correctly. Solutions O Make sure the original is placed correctly against the alignment marks. O If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.

  • Page 142: Moiré (Cross-Hatch) Patterns Appear In The Copied Image

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Do not press with too much force on the original or the document cover. “Placing Originals” on page 32 & The copy density setting is too high. Solutions Lower the copy density setting.

  • Page 143: Scanned Image Problems

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Scanned Image Problems The copy density setting is too high. Solutions Lower the copy density setting. “More Menu Options for Copying” on page 61 & Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass There is dust or dirt on the originals or the scanner glass.

  • Page 144: Cannot Scan The Correct Area On The Scanner Glass

    Note: For Windows Server operating systems, make sure the Desktop Experience feature is installed. 1. Start the Epson Scan 2 Utility. O Windows 11 Click the start button, and then select All apps > EPSON > Epson Scan 2 Utility.

  • Page 145: Cannot Select Paper Type Or Paper Source In Printer Driver

    Enter the application name in the search charm, and then select the displayed icon. O Windows 7/Windows Server 2008 R2/Windows Server 2008 Click the start button, and then select All Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.

  • Page 146: Paper Gets Jammed

    The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement. Paper Gets Jammed Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces.

  • Page 147: Removing Jammed Paper

    Solving Problems > > Paper Gets Jammed Removing Jammed Paper Removing Jammed Paper Caution: O Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. O Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury.
  • Page 148 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 5. Close the document cover if it is open. 6. Raise the control panel. 7. Open the scanner unit until it clicks. 8. Remove the jammed paper.

  • Page 149: Preventing Paper Jams

    Solving Problems > > Paper Gets Jammed Preventing Paper Jams Important: Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction. 9. Close the scanner unit. Note: The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance.

  • Page 150: It Is Time To Refill The Ink

    O Do not store the ink bottles in high or freezing temperatures. O Epson recommends using the ink bottle before the date printed on the package. O When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.

  • Page 151: Ink Consumption

    O Visually check ink levels in the actual ink tanks. Prolonged use of the printer when the ink is expended could damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating to reset the ink level.
  • Page 152 7. While holding the ink bottle upright, turn the cap slowly to remove it. Important: O Epson recommends the use of genuine Epson ink bottles. O Be careful not to spill any ink. O Do not touch the top of the ink bottle after removing the cap; otherwise you may be smeared with ink.
  • Page 153 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tank 8. Check the upper line (a) in the ink tank. 9. Align the top of the ink bottle with the filling port, and then insert it straight into the port to fill ink until it stops automatically at the upper line.
  • Page 154 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tank 10. When you have finished filling the ink, remove the ink bottle. Important: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak. Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.

  • Page 155: It Is Time To Replace The Maintenance Box

    Solving Problems > > It is Time to Replace the Maintenance Box Maintenance Box Handling Precautions 12. Close the ink tank cover firmly. 13. Press the button, and then follow the on-screen instructions to set the ink level. Important: Even if you do not refill ink up to the upper line on the ink tank, you can continue using the printer. To keep your printer operating at its best, however, fill ink tank up to the upper line and reset the ink level immediately.

  • Page 156: Replacing A Maintenance Box

    Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on...
  • Page 157 It is Time to Replace the Maintenance Box Replacing a Maintenance Box mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user-serviceable part.
  • Page 158 Solving Problems > > It is Time to Replace the Maintenance Box Replacing a Maintenance Box 2. Remove the cover. 3. Remove the used maintenance box. Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and you may get smeared with ink.
  • Page 159 Solving Problems > > It is Time to Replace the Maintenance Box Replacing a Maintenance Box 4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut. 5. Insert the new maintenance box all the way into the printer. Make sure you insert the box in the correct direction.

  • Page 160: Cannot Operate The Printer As Expected

    Solving Problems > > Cannot Operate the Printer as Expected The Printer Does Not Turn On or Off Cannot Operate the Printer as Expected The Printer Does Not Turn On or Off Power Does Not Turn On The following causes can be considered. The power cord is not plugged in properly to the electrical outlet.

  • Page 161: Operations Are Slow

    Solving Problems > > Cannot Operate the Printer as Expected Operations are Slow It may take some time to turn off the power. Solutions When Auto Power On is enabled, it takes longer to turn off the power. See the related information for details.

  • Page 162: Printing Slows Down Dramatically During Continuous Printing

    Solving Problems > > Cannot Operate the Printer as Expected Operations are Slow Quiet Mode is enabled. Solutions Disable Quiet Mode. The printing speed slows down when the printer is running in Quiet Mode. O Control panel Select on the home screen, and then select Off. O Windows Select Off as the Quiet Mode setting on the printer driver's Main tab.

  • Page 163: Lcd Screen Gets Dark

    EPSON Status Monitor 3 is disabled. Solutions On the printer driver's Maintenance tab, click Extended Settings, and then select Enable EPSON Status Monitor 3. However, manual 2-sided printing may not be available when the printer is accessed over a network or is...

  • Page 164: The Print Settings Menu Is Not Displayed (Mac Os)

    (10.13), macOS Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), the Epson printer driver has not been installed correctly. Enable it from the following menu. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
  • Page 165 O Check that you are using genuine Epson ink bottles. Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.

  • Page 166: Product Information

    Product Information Paper Information..........167 Consumable Products Information.

  • Page 167: Paper Information

    Do not load more than the maximum number of sheets specified for the paper. Note: O The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. O See the following for information on available paper types for borderless and 2-sided printing.
  • Page 168 Media Name Size Loading Capacity (Sheets) Epson Photo Quality Self Adhesive Sheets Commercially Available Paper Do not load more than the maximum number of sheets specified for the paper. Note: See the following for information on available paper types for borderless and 2-sided printing.

  • Page 169: Paper For 2-Sided Printing

    Genuine Epson Paper O Epson Photo Quality Ink Jet Paper O Epson Bright White Ink Jet Paper O Epson Double-sided Photo Quality Ink Jet Paper O Epson Ultra Glossy Photo Paper O Epson Premium Glossy Photo Paper O Epson Premium Semigloss Photo Paper...

  • Page 170: Unavailable Paper Types

    The following are the codes for genuine Epson ink bottles. Important: O Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink.

  • Page 171: Maintenance Box Code

    Maintenance Box Code Note: O Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support. O Although the ink bottles may contain recycled materials, this does not affect printer function or performance. O Specifications and appearance of the ink bottle are subject to change without prior notice for improvement.

  • Page 172: Software Information

    Application for Printing from a Computer (Windows Printer Driver) Software Information This section introduces some of the applications available for your printer. For a list of supported software, see the following Epson website or launch Epson Software Updater for confirmation. You can download the latest applications. https://www.epson.com Related Information “Application for Updating Software and Firmware (Epson Software Updater)”...

  • Page 173: Application For Printing From A Computer (Mac Os Printer Driver)

    Application for Controlling the Scanner (Epson Scan 2) Epson Scan 2 is a scanner driver that allows you to control the scanner. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start this application from a TWAIN- compliant scanning application.

  • Page 174: Application For Configuring Printer Operations (Web Config)

    IPv6: http://[2001:db8::1000:1]/ Note: Using the mobile device, you can also run Web Config from the product information screen of the Epson Smart Panel. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser...

  • Page 175: Application For Updating Software And Firmware (Epson Software Updater)

    Click the start button, and then select All Programs > EPSON Software > Epson Software Updater. Note: You can also start Epson Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.

  • Page 176: Printer Setup

    Product Information > > Settings Menu List Printer Setup Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern. Head Cleaning: Select this feature to clean clogged nozzles in the print head. Power Ink Flushing: The Power Ink Flushing utility allows you to replace all of the ink inside the ink tubes.
  • Page 177 Product Information > > Settings Menu List Printer Setup Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper source. A4/Letter Auto Switching: Select On to feed paper from the paper source set as A4 size when there is no paper source set as Letter, or feed from the paper source set as Letter size when there is no paper source set as Error Notice: Paper Size Notice:...
  • Page 178 USB port are disconnected. This feature may not be available depending on your region. See the following website for the specified period of time. https://www.epson.eu/energy-consumption Power Off Timer: Your product may have this feature or the Power Off Settings feature depending on the location of purchase.

  • Page 179: Network Settings

    Select the frequency band for Wi-Fi Direct connection. Changing the frequency disconnects the connected device. The availability of these channels and use of the product outdoors over these channels varies by location. http://support.epson.net/wifi5ghz/ Disable Wi-Fi Direct: Disables the Wi-Fi Direct function.

  • Page 180: Epson Connect Services

    Register or delete the printer to or from the Epson Connect services. For usage guides, see the following portal website. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Suspend/Resume: Select whether to suspend or resume Epson Connect services. Email Address: Check the printer's email address that is registered to the Epson Connect services.

  • Page 181: Print Status Sheet

    Settings > Customer Research If you agree to provide customer usage information, product usage information such as the number of prints will be provided to Seiko Epson Corporation. The information collected is used to improve our products and services. Previous Settings : Displays the approval status.

  • Page 182: Firmware Update

    Product Information > > Product Specifications Printer Specifications Network Settings: Resets the network settings to the default. Copy Settings: Resets the copy settings to the default. Scan Settings: Resets the scan settings to the default. Clear All Data and Settings: Clears all the personal information stored in the printer's memory and resets all settings to the default.

  • Page 183: Printable Area

    Product Information > > Product Specifications Scanner Specifications Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism. Printing with borders 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 41.0 mm (1.61 in.) 37.0 mm (1.46 in.) *Direction of paper being fed.

  • Page 184: Interface Specifications

    Product Information > > Product Specifications Network Specifications Photoelectric Device Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color O 48 bits per pixel internal (16 bits per pixel per color internal)
  • Page 185 WEP (64/128bit), WPA2-PSK (AES) , WPA3-SAE (AES) Only available for the HT20 Not available in Taiwan The availability of these channels and use of the product outdoors over these channels varies by location. For more information, see the following website. http://support.epson.net/wifi5ghz/...

  • Page 186: Security Protocol

    IPv4, IPv6 ✓ Bonjour Printing (Mac OS) IPv4, IPv6 ✓ IPP Printing (Windows, Mac IPv4, IPv6 ✓ Epson Connect (Email Print, IPv4 ✓ Remote Print) AirPrint (iOS, Mac OS) IPv4, IPv6 ✓ iOS 5 or later, OS X Mavericks (10.9.5)

  • Page 187: Supported Third Party Services

    Product Information > > Product Specifications Electrical Specifications SNMPv3 Disabled by default. Supported Third Party Services Services Supported Remarks ✓ AirPrint Print iOS 5 or later/OS X Mavericks (10.9.5) or later Scan ✓ OS X Mavericks (10.9.5) or later We recommend using the latest version of iOS or Mac OS. Dimensions Dimensions Storage...

  • Page 188: Environmental Specifications

    Note: O Check the label on the printer for its voltage. O For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the temperature (°C) and humidity (%) ranges shown in the graph, and in an environment without condensation.

  • Page 189: Regulatory Information

    Manufacturer: Seiko Epson Corporation Type: J26H005 This product conforms to Part 15 of the FCC Rules and RSS of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 190: Restrictions On Copying

    Restrictions on Copying Standards and Approvals for Australian Model AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C634M Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the product.

  • Page 191: Nameplate

    Product Information > Nameplate Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material. Nameplate The nameplate is located on the bottom of the product.

  • Page 192: Where To Get Help

    Contacting Epson Support........

  • Page 193: Technical Support Web Site

    Depending on the product, network settings may be stored in the product's memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.

  • Page 194: Help For Users In Australia

    Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 195: Help For Users In Singapore

    Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 196: Help For Users In Vietnam

    Our Hotline team can help you with the following over the phone or email: O Sales enquiries and product information O Technical support Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk...

  • Page 197: Help For Users In Malaysia

    > Contacting Epson Support Help for Users in India Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: O Product information O Answers to Frequently Asked Questions (FAQs)

  • Page 198: Help For Users In The Philippines

    +91 96400 00333 Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

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L4360 series

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