Yes, the Epson ET-2980 Series has a DRAFT printing setting, as it is mentioned in comparison with another printer where a user had to set B&W to “draft” to save ink.

This answer is automatically generated

Louise Capes

May 17, 2025

Where s the manual for epson 2980 printer

1 comments:

Mr. Anderson

May 22, 2025

You can find the manual for the Epson ET-2980 Series printer at the Epson support site by selecting your product and then selecting Downloads.

This answer is automatically generated

Lindsay Jack

August 2, 2025

Printer will not connect through the aapp

Summary of Contents for Epson ET-2980 Series

Page 1 ET-2980 Series User's Guide...
Page 3: Table Of Contents
Changing the Power Off Timer Setting from the Control Panel............21 Using the Epson Smart Panel Mobile App..................21 Epson Connect Solutions for Smartphones, Tablets, and More ............22 Setting Up Epson Connect Services....................23 Using Epson Email Print ....................... 23 Using Epson Remote Print ......................
Page 4 Paper Loading Capacity ........................49 Double-sided Printing Capacity ......................50 Borderless Paper Type Compatibility ....................52 Compatible Epson Papers........................53 Selecting the Paper Settings - Control Panel ..................55 Paper or Media Type Settings - Control Panel ................56 Paper or Media Type Settings - Printing Software................56 Selecting the Default Paper Source Settings..................
Page 5 Printing Preferences - Mac...................... 100 Printing Your Document or Photo - Mac ..................101 Checking Print Status - Mac....................102 Printing from a Smartphone or Tablet....................102 Printing with Epson Photo+ ......................103 Cancelling Printing Using the Product ....................103...
Page 6 Additional Scanning Settings - Main Settings Tab ............... 133 Additional Scanning Settings - Advanced Settings Tab ............... 133 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........135 Image Format Options......................... 136 Scan Resolution Guidelines ......................137 Refilling Ink ..............................
Page 7 Disabling Special Offers with Windows ..................145 Purchase Epson Ink and Maintenance Box..................146 Ink Bottle and Maintenance Box Part Numbers ................146 Refilling the Ink Tanks ........................146 Maintenance Box Replacement ....................... 153 Replacing the Maintenance Box ....................155 Adjusting Print Quality..........................
Page 8 Solving Problems ............................ 194 Checking for Software Updates......................194 Viewing the Help Screen ........................195 Product Status Messages ........................ 195 Message Appears Prompting You to Reset Ink Levels..............197 Running a Product Check ........................ 197 Resetting Control Panel Defaults ..................... 198 Solving Setup Problems ........................
Page 9 Image Colors are Patchy at the Edges ..................237 Ripple Patterns Appear in an Image .................... 238 Scanned Image Edges are Cropped ................... 238 Resetting the Epson Scan 2 Settings ..................238 Uninstall Your Product Software....................... 239 Uninstalling Product Software - Windows ..................239 Uninstalling Product Software - Mac....................
Page 10 Binding Arbitration and Class Waiver ....................256 Trademarks ............................260 Copyright Notice..........................260 libTIFF Software Acknowledgment....................261 A Note Concerning Responsible Use of Copyrighted Materials........... 261 Default Delay Times for Power Management for Epson Products ..........262 Copyright Attribution ........................262...
Page 11: Et-2980 Series User's Guide
ET-2980 Series User's Guide Welcome to the ET-2980 Series User's Guide. For a printable PDF copy of this guide, click here. Note: Availability of products in this guide varies by country.
Page 12: Product Basics
Product Parts Locations Using the Control Panel Using Power Saving Settings Using the Epson Smart Panel Mobile App Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler...
Page 13: Product Parts - Front
Product Parts - Front Rear paper feeder Paper support Feeder guard Edge guides Output tray (G) Parent topic: Product Parts Locations...
Page 14: Product Parts - Inside
Product Parts - Inside Document cover Scanner glass Control panel Scanner unit...
Page 15 Printhead Ink tank cap Status light Ink tank cover Ink tank Ink tank unit Front cover (C) Scanner unit support Parent topic: Product Parts Locations...
Page 16: Product Parts - Rear
Product Parts - Rear USB port AC inlet Rear cover (D) Maintenance box cover (L) Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language Parent topic:...
Page 17: Control Panel Buttons And Lights
Control Panel Buttons and Lights power button and light LCD screen Arrow buttons and OK button back button help button stop button start button reset button home button The LCD Screen Status Icon Information Parent topic: Using the Control Panel The LCD Screen The Copy screen is displayed when you turn on the printer or press the button on the control panel.
Page 18 Allows you to copy documents. Allows you to scan documents and save them to a computer. Allows you to scan documents and save them to a computer using the WSD feature. Displays Quiet Mode setting that allows you to reduce the noise the printer makes. However, enabling this may reduce print speed.
Page 19: Status Icon Information
Select the paper size and paper type you loaded in the paper source. Displays menus that allow you to set up the printer for use on a wireless network. Stores the output tray. Parent topic: Control Panel Buttons and Lights Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions.
Page 20: Entering Characters On The Lcd Screen
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To scroll through the characters, press the arrow buttons. • To make a selection, press the OK button. • To change the character case or type, select A1# or press the reset button.
Page 21: Using Power Saving Settings
Using Power Saving Settings Using the Epson Smart Panel Mobile App Use this free Apple and Android app to setup and control your Epson product. Epson Smart Panel also lets you check product status. Note: App features may vary depending on your Epson product.
Page 22: Epson Connect Solutions For Smartphones, Tablets, And More
Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud. Setting Up Epson Connect Services...
Page 23: Setting Up Epson Connect Services
Related topics Wi-Fi Networking Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary.
Page 24: Using Epson Remote Print
With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world. 1. Connect your Epson product to your wireless network. See the link below. 2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.
Page 25: Using Epson Scan To Cloud
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 26: Setting Up Printing On A Chromebook
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet. With a few taps, your Android device will discover your nearby Epson product and print. Note: Operations may differ depending on the device.
Page 27: Using The Mopria Print Service
Wi-Fi Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.
Page 28: Wi-Fi Networking
Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Setting Up Wireless Printing from a Smartphone or Tablet Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations...
Page 29: Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 30: Selecting Wireless Network Settings From The Control Panel
The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 31 7. Enter your wireless password (or network name and then password). • To scroll through the characters, press the arrow buttons. • To make a selection, press the OK button. • To change the character case or type, select A1# or press the reset button.
Page 32: Setting Up Wireless Printing From A Smartphone Or Tablet
Smart Panel app, select the option to connect to a product that is already on a wireless network and follow the on-screen instructions. See the link below for wireless setup instructions. Your product is now connected to a wireless network and set up for use with the Epson Smart Panel app.
Page 33: Wi-Fi Direct Mode Setup
(up to 8) without a wireless router or access point. Note: Make sure the Epson Smart Panel app or another compatible Epson printing app is installed on your mobile device before connecting to the product.
Page 34 The product information is displayed on the LCD screen. 5. Do one of the following: • Open the Epson Smart Panel app on your device and use the information on the LCD screen to select your product. Skip to step 7.
Page 35: Wi-Fi Protected Setup (Wps)
Related references Status Icon Information Related tasks Using the Epson Smart Panel Mobile App Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).
Page 36: Printing A Network Status Sheet
If the network connection is successful, the Wi-Fi icon is displayed on the LCD screen. Note: If the Wi-Fi icon is not displayed on the LCD screen, repeat these steps to try again. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.
Page 37: Network Connection Report Codes And Messages
Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear at the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
Page 38 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
Page 39 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
Page 40 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
Page 41 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
Page 42: Changing Or Updating Network Connections
You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product. Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app.
Page 43: Changing A Usb Connection To A Wi-Fi Connection
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 44: Disabling Wi-Fi Features
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 45: Loading Paper
Loading Paper in the Rear Paper Feeder Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Compatible Epson Papers Selecting the Paper Settings - Control Panel Paper or Media Type Settings - Printing Software Selecting the Default Paper Source Settings Loading Paper in the Rear Paper Feeder You can print documents and photos on a variety of paper types and sizes.
Page 46 2. Slide the edge guides out all the way. 3. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Note: Do not fan or curl photo paper. 4.
Page 47 • Load up to 10 envelopes in the center of the paper support. Load them printable side up and flap edge left. • Load a sheet of loose-leaf or other paper with holes facing as shown. Note: Automatic 2-sided printing is not available for pre-punched paper. •...
Page 48 5. Slide the edge guides against the paper, but not too tightly. 6. If prompted by the product's LCD screen, select the size and type of the paper you loaded and press the OK button. Note: If you are printing on letterhead, make sure you select Letterhead as the paper type. Make sure you select the correct paper size setting.
Page 49: Paper Loading Capacity
• Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper packaging or contact the manufacturer to confirm the paper specifications. • Fan and align the edges of envelopes before loading. If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
Page 50: Double-Sided Printing Capacity
If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time. Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Value Photo Paper Glossy Epson Premium Presentation Paper Matte...
Page 51 Letter (8.5 × 11 inches — 1 sheet Presentation Paper [216 × 279 mm]) Matte Double-sided You cannot print double-sided on the following paper types: • Epson Presentation Paper Matte • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy...
Page 52: Borderless Paper Type Compatibility
• Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Glossy • Epson Premium Presentation Paper Matte • Epson Value Photo Paper Glossy • Envelopes Parent topic: Loading Paper Related references Paper Loading Capacity Borderless Paper Type Compatibility...
Page 53: Compatible Epson Papers
(U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type...
Page 54 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
Page 55: Selecting The Paper Settings - Control Panel
Selecting the Paper Settings - Control Panel You can change the default paper size and paper type using the control panel on the product. Note: These settings appear automatically when paper is inserted when you set the Paper Setup Auto Display setting to On.
Page 56: Paper Or Media Type Settings - Control Panel
Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Value Photo Paper Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem.
Page 57: Selecting The Default Paper Source Settings
Select this paper Type or Media Type setting Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Value Photo Paper Glossy Epson Photo Paper Glossy...
Page 58: Paper Source Settings Options
Paper Source Settings Options Select the paper source options you want to use for your print jobs. Paper Source Available settings Description Settings option Paper Setting Various Select the paper size and type for each paper source A4/Letter Auto Select On to switch the selected paper size to match the Switching loaded paper (Letter or A4) if the wrong size is selected Error Notice...
Page 59: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
Page 60 Note: If you are using Epson ScanSmart to scan multiple photos at once, just make sure they are at least 0.2 inch (4.5 mm) away from the edge of the scanner glass and at least 0.8 inch (20 mm) away from each other.
Page 61 3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product. Warning: Be careful not to trap your hands or fingers when closing the document cover or you may be injured.
Page 62: Copying
Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Load the paper you want to print on in the product. 2. Place your original document or photo on the scanner glass.
Page 63: Copying Options
Related topics Loading Paper Loading Paper Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Print Settings Copying option Available settings Description 2-Sided 1>1-Sided Select to make 2-sided copies.
Page 64 Copying option Available settings Description Multi-Page Single Page Copies each page of the original onto an individual sheet 2-up Copies multiple page documents onto one sheet. Scroll down and select the document orientation and layout order settings as necessary. Horizontal: Vertical...
Page 65 Copying option Available settings Description Quality Standard Adjusts the quality of your copies Draft High ID Card Copy Select On to copy both sides of an ID card onto one side of a sheet of paper Borderless Copy Off Adjusts the amount to expand the original photo when printing borderless photos Standard Medium...
Page 66: Printing From A Computer
You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 67: Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 68 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting. 5. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.
Page 69: Print Quality Options - Windows
Parent topic: Printing with Windows Related references Double-sided Printing Capacity Borderless Paper Type Compatibility Paper or Media Type Settings - Printing Software Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print.
Page 70: Selecting Double-Sided Printing Settings - Windows
2-Up, 4-Up, 6-Up, 8-Up, 9-Up, and 16-Up Prints several pages on one sheet of paper. Click the Layout Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
Page 71 You see a window like this: 3. Select the double-sided printing options you want to use.
Page 72 4. Click OK to return to the Main tab. 5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7.
Page 73: Double-Sided Printing Options - Windows
Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. You can right-click a setting in the dialog and select Help for additional information on each setting. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction.
Page 74: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 75 2. Select one of the following Color Correction options: • Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation for your image. • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software.
Page 76: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 77: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 78 Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name...
Page 79: Selecting A Printing Preset - Windows
• Collate Number • Page Number Note: To specify the first page number, select Page Number from the position you want to print in the header or footer, then select the number in Starting number. • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
Page 80 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets.
Page 81: Selecting Extended Settings - Windows
Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
Page 82: Extended Settings - Windows
Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print speed.
Page 83 Remove white borders Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Page 84: Printing Your Document Or Photo - Windows
Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print. 1. Click OK to save your settings. You see your application's Print window, such as this one: 2.
Page 85: Checking Print Status - Windows
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. •...
Page 86: Selecting Default Print Settings - Windows
• To check ink status, click Consumables Status. Parent topic: Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Page 87: Changing The Language Of The Printer Software Screens
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows...
Page 88: Changing Automatic Update Options
You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
Page 89: Printing On A Mac
You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - Mac...
Page 90: Selecting Basic Print Settings - Mac
Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 91 7. Select Print Settings from the Printer Options drop-down menu. Note: The print window may look different, depending on your version of the Mac operating system and the application you are using.
Page 92: Print Quality Options - Mac
You see these settings: Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 8. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper.
Page 93: Print Options - Mac
Draft For draft printing on plain paper. Draft-Vivid For draft printing on plain paper with good quality and print speed. Normal For everyday text and image printing. Normal - Vivid For everyday text and image printing with good quality and print speed. Fine For text and graphics with good quality and print speed.
Page 94: Selecting Page Setup Settings - Mac
Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 95: Selecting Print Layout Options - Mac
Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu or expanding it on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 96: Double-Sided Printing Options And Adjustments - Mac
1. Select one of the Two-sided Printing options. 2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4.
Page 97: Managing Color - Mac
Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing. Parent topic: Selecting Double-sided Printing Settings - Mac Managing Color - Mac...
Page 98: Color Matching And Color Options - Mac
Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 99: Selecting Printing Preferences - Mac
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects.
Page 100: Printing Preferences - Mac
You see a screen like this: Note: The available settings and appearance of the options window may be different than those covered here, depending on the Mac OS version and the application you are using. 4. Select any of the available printing preferences. 5.
Page 101: Printing Your Document Or Photo - Mac
Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Page 102: Checking Print Status - Mac
Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson...
Page 103: Printing With Epson Photo
Photo+. Features include image corrections and adjustments, and adding text and stamps to photos. We recommend printing on genuine Epson photo paper for the best results. Make sure you have set up your product as described on the Start Here sheet and installed the Epson Photo+ software. See the Epson Photo+ help utility for more information.
Page 104: Scanning
After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet...
Page 105: Setting Up A Wsd Port (Windows 7)
4. Press the left or right arrow button to select Scan to Computer option and press the OK button. Note: If you are using a WSD port to connect to your computer, select To WSD and select a computer. 5. Press the left or right arrow button to select a scan option and press the OK button. •...
Page 106: Changing Default Scan Job Settings
Start > All Programs or Programs > Epson Software > Event Manager. • Mac: Open the Applications folder, click Epson Software, and select Event Manager. 2. Open the Scanner (Windows) or Select Scanner (Mac) drop-down list and select your product, if necessary.
Page 107: Starting A Scan Using Epson Scansmart
Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images. After that, you can save, print, or share them.
Page 108: Starting A Scan Using The Epson Scan 2 Icon
Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 109 • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.
Page 110 You see an Epson Scan 2 window like this:...
Page 111: Starting A Scan From A Scanning Program
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 112 You see an Epson Scan 2 window like this:...
Page 113: Starting A Scan From A Smartphone Or Tablet
Starting a Scan Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below.
Page 114 You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4.
Page 115 The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. •...
Page 116: Saving A Scan
You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan...
Page 117: Attaching A Scan To Email
• Select the folder on your computer in which to save the file. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment.
Page 118: Sending A Scan To A Cloud Service
4. Click Attach to E-mail. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service.
Page 119: Printing A Scan
You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: •...
Page 120: Selecting Epson Scansmart Settings
You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print. • If you also want to save a copy of the scanned image to your computer, click the checkbox.
Page 121: Changing The Epson Product
Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.
Page 122 Note: If you select Auto Mode, you cannot change the scan settings. 1. Click the Settings button. You see a screen like this: 2. Do one of the following: • To change Document Mode settings, select Document Mode > Custom Settings. •...
Page 123 You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings...
Page 124: Changing The File Name Settings
Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.
Page 125: Changing The Save Settings
• Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the...
Page 126 You see a screen like this: 2. Click the Save Settings tab.
Page 127: Save Settings
4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options...
Page 128 Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images JPEG Options Setting Options Description Image Quality Options...
Page 129: Customizing Action Icons
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button.
Page 130: Scanning In Epson Scan 2
Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 131 You see this window:...
Page 132 8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Select any of the additional settings that you want to use on the Main Settings tab.
Page 133: Additional Scanning Settings - Main Settings Tab
Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Rotate Rotates the original image clockwise to the desired angle before scanning it.
Page 134 Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the graphics. Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs.
Page 135: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
Page 136: Image Format Options
Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.
Page 137: Scan Resolution Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need:...
Page 138 Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi.
Page 139: Refilling Ink
Print Head Maintenance Ink Safety Precautions Note: Epson strongly recommends the use of genuine ink to ensure optimal print quality and performance. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.
Page 140 • Do not maintain low ink levels for extended periods of time. • Epson recommends filling all ink tanks to the upper line when the product is not operating to reset the ink levels.
Page 141: Check Ink Levels
may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when you transport the bottle. • Handle ink carefully. Ink may splatter when the ink tanks are being filled or refilled with ink. If ink gets on your clothes or belongings, it may not come off.
Page 142: Checking Ink Levels On Your Product
Checking Ink Levels on Your Product To confirm the actual ink levels, visually check the ink levels in the product’s ink tanks. Make sure the ink levels are above the lower lines on the ink tanks. If any of the ink tanks are below the lower line, fill them up to the upper line on the ink tank.
Page 143 You see a window like this: 2. Refill any ink tank or replace the maintenance box as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line on the tank could damage the product.
Page 144: Checking Ink And Maintenance Box Levels - Mac
Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Refill any ink tank or replace the maintenance box as needed.
Page 145: Disabling Special Offers With Windows
Check Ink Levels Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
Page 146: Purchase Epson Ink And Maintenance Box
Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer.
Page 147 Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions.
Page 148 6. Open the cap for the ink tank you are going to fill. Note: Make sure that the color of the ink tank matches the ink color that you want to refill.
Page 149 7. Hold the ink bottle upright and slowly turn the bottle cap to remove it. Caution: Do not shake or squeeze the bottle. Do not touch the top of the bottle after its cap is removed. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 150 8. Check the upper line (a) in the ink tank. 9. Position the top of the ink bottle with the filling port and then insert the bottle straight onto the port. Ink flows into the tank. Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank. Do not force the bottles into position;...
Page 151 10. Wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: If ink does not flow from the bottle, lift and reinsert the bottle. If the ink has reached the upper line of the tank, do not remove and reinsert the bottle or ink may leak.
Page 152 11. When the ink tank is full, remove the ink bottle and securely close the ink bottle cap. Note: Do not leave the ink bottle inserted. The bottle may be damaged or ink may leak. If any ink remains in the bottle, replace the bottle cap and tighten it. Store the bottle upright for later use. 12.
Page 153: Maintenance Box Replacement
Parent topic: Refilling Ink Related concepts Purchase Epson Ink and Maintenance Box Related tasks Checking Ink Levels on Your Product Maintenance Box Replacement The maintenance box stores surplus ink that gets collected during printing or print head cleaning. To prevent ink leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the maintenance box has reached its limit.
Page 154 Note the following precautions when replacing the maintenance box: • Do not remove the maintenance box or its cover except when replacing the maintenance box; otherwise, ink may leak. • Do not touch the areas of the maintenance box or inside the product as shown below. •...
Page 155: Replacing The Maintenance Box
Replacing the Maintenance Box Parent topic: Refilling Ink Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week.
Page 156 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 157 6. Insert the new maintenance box into the holder and push it all the way in. Make sure the box is inserted in the correct direction. 7. Insert the maintenance box cover and tighten the screw to secure the cover. 8.
Page 158: Adjusting Print Quality
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper or print head path.
Page 159: Print Head Maintenance
3 times or Power Cleaning once, turn the product off and wait for at least 12 hours. Run the nozzle check again and repeat the head cleaning if necessary. If print quality has not improved, you can run Power Ink Flushing. If quality still does not improve, contact Epson support. Print Head Nozzle Check...
Page 160 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning...
Page 161: Checking The Nozzles Using A Computer Utility
3 times or Power Cleaning once, turn the product off and wait for at least 12 hours. Run the nozzle check again and repeat the head cleaning if necessary. If print quality has not improved, you can run Power Ink Flushing. If quality still does not improve, contact Epson support. Parent topic:...
Page 162 1. Make sure there are no errors on the LCD screen. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: •...
Page 163 5. Click Print. 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning...
Page 164: Print Head Cleaning
3 times or Power Cleaning once, turn the product off and wait for at least 12 hours. Run the nozzle check again and repeat the head cleaning if necessary. If print quality has not improved, you can run Power Ink Flushing. If quality still does not improve, contact Epson support. Parent topic:...
Page 165: Cleaning The Print Head Using The Product Control Panel
Parent topic: Print Head Maintenance Related tasks Refilling the Ink Tanks Cleaning the Print Head Using the Product Control Panel You can clean the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2.
Page 166 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning...
Page 167: Cleaning The Print Head Using A Computer Utility
Power Cleaning once, turn the product off and wait for at least 12 hours. Run the nozzle check again and repeat the head cleaning if necessary. If print quality has not improved, you can run Power Ink Flushing. If quality still does not improve, contact Epson support. Parent topic:...
Page 168 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences or System Settings. Select Print &...
Page 169 5. Select the cleaning cycle you want to run, based on the nozzle check pattern and click Next. 6. Click Start to begin the cleaning cycle. You see a message on the computer screen during the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.
Page 170 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning...
Page 171: Power Cleaning
Power Cleaning once, turn the product off and wait for at least 12 hours. Run the nozzle check again and repeat the head cleaning if necessary. If print quality has not improved, you can run Power Ink Flushing. If quality still does not improve, contact Epson support. Parent topic:...
Page 172: Power Cleaning Using The Product Control Panel
Caution: Running a Power Cleaning consumes a lot of ink, so you should run it only if necessary. Make sure each ink tank is at least one-third full before running a Power Cleaning, or it may damage the product. Caution: Power Cleaning may cause the maintenance box to reach its capacity sooner. When the maintenance box is full, you need to replace it to continue printing.
Page 173: Power Cleaning Using A Computer Utility
Power Cleaning once, turn the product off and wait for at least 12 hours. Run the nozzle check again and repeat the head cleaning if necessary. If print quality has not improved, you can run Power Ink Flushing. If quality still does not improve, contact Epson support. Parent topic:...
Page 174 12 hours. Run the nozzle check again and repeat the head cleaning if necessary. If print quality has not improved, you can run Power Ink Flushing. If quality still does not improve, contact Epson support. Parent topic:...
Page 175: Power Ink Flushing
If print quality has not improved, you can run Power Ink Flushing. If quality still does not improve, contact Epson support. Caution: Running a Power Ink Flushing consumes a lot of ink, so you should run it only if necessary.
Page 176: Flushing The Ink Tubes Using A Computer Utility
5. Follow the instructions on the LCD screen to run the Power Ink Flushing. A confirmation is displayed when Power Ink Flushing is complete. Run the nozzle check again and check the results. If quality still does not improve, contact Epson support.
Page 177: Print Head Alignment
4. Follow the on-screen instructions to flush the ink tubes. 5. When you finish flushing the ink tubes, run a nozzle check to check the print quality. If necessary, also clean the printhead. If quality still does not improve, contact Epson support. Parent topic:...
Page 178: Aligning The Print Head Using The Product Control Panel
Parent topic: Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2.
Page 179 3. Follow the on-screen instructions to clean the paper guide. 4. Repeat these steps as necessary until the paper comes out clean. 5. If the paper is still smeared with ink, turn off the product and lift up the scanner unit. 6.
Page 180: Cleaning The Printhead Path
Caution: Do not use tissue paper to clean the inside of the product as lint can clog the print head nozzles. Do not touch the flat white cable, the translucent film, or the ink tubes inside the product. 7. Close the scanner unit. Note: The scanner unit is designed to close slowly with slight resistance to help prevent injury to your fingers.
Page 181 Caution: Do not use any other liquid to clean the printhead path or you may damage your product. Do not use tissue paper to clean the inside of the product. The print head nozzles may become clogged with lint. 1. Turn off the product. 2.
Page 182 Caution: Do not touch the flat white cable, translucent film, or ink tubes inside the product. Doing so may cause a malfunction. 7. Using the flashlight, check the translucent film shown here for ink smears. Translucent film...
Page 183 Printhead rail Caution: Do not touch the printhead rail or wipe the grease off of it. You may not be able to print. 8. Moisten a cotton swab with the water and detergent mixture, and squeeze out any excess moisture. Lightly wipe the ink off the translucent film.
Page 184: Checking The Number Of Sheets Fed
Checking the Number of Sheets Fed You can view an option that displays the number of sheets of paper that have fed through the product. Note: You can also view the number of sheets of paper fed through the product by printing a nozzle check.
Page 185: Checking The Sheet Counter - Mac
You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Fed...
Page 186 You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets Fed...
Page 187: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
Page 188: Transporting Your Product
7. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 8. Close the document cover. Parent topic: Cleaning and Transporting Your Product Transporting Your Product...
Page 189 • When storing or transporting an ink bottle after it has been opened, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
Page 190 7. Secure the print head to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 8. Make sure the ink tank caps are securely closed and close the ink tank cover.
Page 191 9. Lower the scanner unit . Note: The scanner unit is designed to close slowly and resist a little as a precaution against injuring your fingers. Continue to close the scanner unit even if you feel some resistance.
Page 192 10. Prepare the product for packing as shown below. 11. Place the product in a plastic bag and fold the bag closed.
Page 193 12. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product. Be sure to remove the tape from the print head before turning on your product. If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting Your Product Related concepts...
Page 194: Solving Problems
Solving Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product.
Page 195: Viewing The Help Screen
• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x to 15.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update.
Page 196 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
Page 197: Message Appears Prompting You To Reset Ink Levels
Related tasks Using AirPrint Related topics Wi-Fi Networking Solving Paper Problems Solving Network Problems Solving Problems Printing from a Computer Message Appears Prompting You to Reset Ink Levels If you see a message on the LCD screen prompting you to reset the ink levels, do the following: 1.
Page 198: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 199: Solving Setup Problems
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 200: Software Installation Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 201: Product Cannot Connect To A Wireless Router Or Access Point
Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: •...
Page 202: Network Software Cannot Find Product On A Network
• If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary.
Page 203: Product Does Not Appear In Mac Printer Window
Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 204: Wireless Network Connection Is Unstable On A Mac
• Make sure you install your product's network software as described in your product documentation. • Make sure that the latest version of your product's Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited.
Page 205 LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. • Check your product's connection status by opening the EPSON Status Monitor 3 (Windows) or EPSON Status Monitor (Mac) on your computer. If the remaining ink levels are displayed, a connection has been successfully established between your computer and your product.
Page 206: Cannot Scan Over A Network
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 207: Solving Copying Problems
Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet...
Page 208: Product Makes Noise When It Sits For A While
Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Copies Have Incorrect or Faint Colors If your copies have incorrect, uneven, smeared, or faint colors, try these solutions: •...
Page 209: Solving Paper Problems
• Select the appropriate Original Size in the copy settings on the LCD screen. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Paper Ejection Problems Parent topic:...
Page 210: Paper Jam Problems Inside The Product
• Load paper in the rear paper feeder printable side up. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Loading Capacity Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Paper Specifications Related tasks Loading Paper in the Rear Paper Feeder...
Page 211 2. Raise the control panel.
Page 212 3. Lift the scanner unit until it clicks. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Avoid touching the buttons on the control panel while your hand is inside the printer. 4.
Page 213 Caution: Do not touch the flat white cable, translucent film, or ink tubes inside the printer. Doing so may cause a malfunction. 5. Close the scanner unit.
Page 214: Paper Jam Problems In The Rear Cover
Note: The scanner unit is designed to close slowly and resist a little as a precaution against injuring your fingers. Continue to close the scanner unit even if you feel some resistance. Parent topic: Solving Paper Problems Related tasks Cancelling Printing Using the Product Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover, follow the steps here.
Page 215: Paper Ejection Problems
4. Remove any jammed paper from the rear cover. 5. Press in the buttons and reattach the rear cover. Parent topic: Solving Paper Problems Related tasks Loading Paper in the Rear Paper Feeder Cancelling Printing Using the Product Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: •...
Page 216: Solving Problems Printing From A Computer
• Make sure the printer status is not offline or pending. • Make sure you are using the Epson printer driver for your product or the available functions are limited.
Page 217: Product Icon Does Not Appear In Windows Taskbar
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on- screen instructions to check the connection status: •...
Page 218: Printing Is Slow
• If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
Page 219 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Page 220: Solving Page Layout And Content Problems
Selecting Basic Print Settings - Mac Selecting Basic Print Settings - Windows Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.
Page 221: Blank Pages Print
Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...
Page 222: Incorrect Margins On Printout
Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. •...
Page 223: Incorrect Characters Print
• Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. • Make sure you have stored the paper correctly. Paper can expand or contract if it is not stored properly.
Page 224: Incorrect Image Size Or Position
Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. •...
Page 225: Solving Print Quality Problems
• Make sure the paper type setting matches the type of paper you loaded. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. • Align the print head. •...
Page 226: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 227 • Avoid handling printouts on glossy paper right after printing to allow the ink to set. • Turn off any high speed settings in your product software. • When vertical banding appears or the paper is smeared, clean the paper path. •...
Page 228: Faint Printout Or Printout Has Gaps
Check Ink Levels Related references Paper Specifications Related tasks Loading Paper in the Rear Paper Feeder Selecting Basic Print Settings - Mac Aligning the Print Head Using the Product Control Panel Cleaning the Printhead Path Cleaning Your Product Selecting Double-sided Printing Settings - Windows Selecting Double-sided Printing Settings - Mac Related topics Loading Paper...
Page 229: Grainy Printout
Check Ink Levels Related tasks Refilling the Ink Tanks Loading Paper in the Rear Paper Feeder Aligning the Print Head Using the Product Control Panel Cleaning the Printhead Path Cleaning the Paper Guide Grainy Printout If your printouts are grainy, try these solutions: •...
Page 230: Incorrect Colors
• Make sure the Grayscale setting is not selected in your printer software. • Select EPSON Standard as the Color Mode (Windows) or Mode (Mac) setting in the printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 231: Solving Scanning Problems
Solving Scanning Problems Check these solutions if you have problems scanning with your product. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2...
Page 232: Scanning Software Does Not Operate Correctly
• Use the Epson Scan 2 Utility on your computer to reset the scanner software settings. If resetting the settings does not solve the problem, uninstall and reinstall the scanner software.
Page 233: Scanning Is Slow
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 234: Cannot Send Scans To A Cloud Service
Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility. Image Consists of a Few Dots Only...
Page 235: Line Of Dots Appears In All Scanned Images
• Do not press on the original or the document cover with too much force. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Placing Originals on the Scanner Glass Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: •...
Page 236 • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original.
Page 237: Characters Are Not Recognized During Conversion To Editable Text (Ocr)
Remove any dust or dirt from your originals and clean the scanner glass. Do not press with too much force on the original or document cover. To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: •...
Page 238: Ripple Patterns Appear In An Image
In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None. When scanning using Epson ScanSmart and placing multiple originals on the scanner glass, make sure there is a gap of at least 0.8 in.
Page 239: Uninstall Your Product Software
Utility. 2. Click the Other tab. 3. Click Reset and confirm your choice. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re- install it. Parent topic: Solving Scanned Image Quality Problems...
Page 240: Uninstalling Product Software - Mac
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 11/Windows 10/8.x: Select Epson Event Manager and click Uninstall.
Page 241: Where To Get Help
Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America) and select your product. 2. Click Downloads. 3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download.
Page 242 You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Page 243: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 244: Mac System Requirements
• Windows Server 2008 Windows Server supports only the printer driver and Epson Scan 2; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support...
Page 245: Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 246: Printable Area Specifications
Related references Compatible Epson Papers Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders Top/bottom/left/right margins: 0.12 inch (3.0 mm) minimum Reduced print quality area/top: 1.61 inches (41.0 mm) minimum...
Page 247 Single sheets - borderless Reduced print quality area/top: 1.73 inches (44.0 mm) minimum Reduced print quality area/bottom: 1.57 inches (40.0 mm) minimum Envelopes Right/left margins: 0.12 inch (3.0 mm) minimum Top/bottom margins: 0.12 inch (3.0 mm) minimum Reduced print quality area/right: 0.71 inch (18.0 mm) minimum Reduced print quality area/left: 1.61 inches (41.0 mm) minimum Parent topic: Technical Specifications...
Page 248: Scanning Specifications
Scanning Specifications Scanner type Flatbed, color Photoelectric device Effective pixels 10200 × 14040 pixels at 1200 dpi Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm) Scanner glass: US letter or A4 Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 to 9600 dpi in 1 dpi increments...
Page 249: Dimension Specifications
Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C) Ink thaws and is usable after approximately 2 hours at 77 °F (25 °C) Parent topic: Technical Specifications Related references Ink Bottle and Maintenance Box Part Numbers...
Page 250: Environmental Specifications
Can store for one month at 104 °F (40 °C) Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (USB 3.0 cables are not supported) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standard IEEE 802.11 b/g/n/a/ac/k/v/r (Wi-Fi 5)
Page 251 Standard TCP/IP (Windows): IPv4, IPv6 WSD Printing (Windows): IPv4, IPv6 Bonjour Printing (Mac OS): IPv4, IPv6 IPP Printing (Windows, Mac OS): IPv4, IPv6 Epson Connect (Email Print, Remote Print): IPv4 AirPrint (iOS 5 or later, Mac OS) : IPv4, IPv6 Network Scanning...
Page 252: Safety And Approvals Specifications
• Manufacturer: Seiko Epson Corporation • Type: J26H005 This product conforms to Part 15 of the FCC Rules and RSS of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Page 253: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 254 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
Page 255: Wireless Connection Safety Instructions
• Do not press too hard on the LCD screen or subject it to heavy impacts. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support. Parent topic:...
Page 256: Fcc Compliance Statement
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
Page 257 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
Page 258 Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during...
Page 259 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 260: Trademarks
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 261: Libtiff Software Acknowledgment
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation.
Page 262: Default Delay Times For Power Management For Epson Products
Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.

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