Mercedes-Benz Sprinter 2025 Operator's Manual
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Mercedes-Benz Sprinter 2025 Operator's Manual

Mercedes-Benz Sprinter 2025 Operator's Manual

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Your Operator's Manual
Digital in the vehicle
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your vehicle in printed form.
É9075841116QËÍ
9075841116
Order no. T907 0628 13 Part no. 907 584 11 16 Edition A-2025
Sprinter
Operator's Manual

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Summary of Contents for Mercedes-Benz Sprinter 2025

  • Page 1 Your Operator's Manual Digital in the vehicle Explore the Operator's Manual in the multimedia system under Settings. Begin with Quick Start and discover useful tips. Vehicle document wallet in the vehicle Here you can find information on operation, service work and the warranty for your vehicle in printed form.
  • Page 2 Observe the chapter entitled "Children in the vehi- https://www.mercedes-benz.ca (only Canada) cle". Customer Assistance Center: 1-800-387-0100 Daimler VANS USA, LLC and Mercedes-Benz Can- ada, Inc. are Mercedes‑Benz Group AG enterpri- ses. Canada only: "Authorised Sprinter Dealer" is defined as an authorised Mercedes-Benz Sprinter Dealer.
  • Page 3 Equipment-dependent supplements Welcome to the world of Mercedes-Benz Supplementary documents Please read this Operator's Manual carefully and familiarize yourself with your vehicle before driving Always keep these documents in the vehicle. it for the first time. For your own safety and to...

  • Page 4: Table Of Contents

    Anti-theft protection ........64 General notes ..........18 Seats and stowage ........67 Environmental protection ......18 Notes on the correct driver's seat posi- Mercedes-Benz Genuine Parts ....18 tion ............67 Attachments, add-on equipment, instal- Notes on grab handles ....... 67 lations and conversions ......19 Seats ............67 Service and vehicle operation .....
  • Page 5 Loading the vehicle ........248 Adjusting the instrument lighting ....186 Tire labeling ..........250 Information on definitions (tires and loading) ............ 253 Mercedes-Benz Connect calls and Digi- Changing a wheel ........255 tal Extras ..........187 Spare wheel ..........262 Mercedes-Benz Connect calls ....187 Mercedes-Benz Connect ......189 MB Apps (Digital Extras) ......

  • Page 6: Symbols

    Symbols In these Operating Instructions, you will find the following symbols: & WARNING Danger due to failure to observe the warning notices Warning notices draw your attention to hazards that may endanger your health or life, or the health or life of others. Observe the warning notices.

  • Page 8: At A Glance

    At a glance – Cockpit → Combination switch MBUX multimedia system dis- play → Turn signal indicators → MBUX multimedia system con- → High beam trol elements → Windshield wipers → Climate control system → Rear window wiper → Cup holder →...
  • Page 9 At a glance – Cockpit → → Central locking system Driver’s window lifter...

  • Page 10: Turn Signal Light

    At a glance – Instrument cluster Instrument cluster (example) → → Speedometer Electric power steering malfunc- tion Ð → ® ÷ ESP → Coolant temperature indicator → · Distance warning and ? coolant too hot → ü Seat belt not fastened →...

  • Page 11: Overhead Control Panel

    At a glance – Overhead control panel Version 1 of the overhead control panel Depending on the equipment, certain but- tons may be unavailable or unassigned. → me button for Mercedes-Benz p Switches the right-hand Connect calls reading light on/off →...
  • Page 12 At a glance – Overhead control panel Version 2 of the overhead control panel Depending on the equipment, certain but- tons may be unavailable or unassigned. Sun visors w Switches the rear interior lighting on/off p Switches the left-hand reading light on/off p Switches the right-hand reading light on/off | Switches automatic light...
  • Page 13 At a glance – Overhead control panel Version 3 of the overhead control panel Depending on the equipment, certain but- tons may be unavailable or unassigned. → Sun visors c Switches the front interior lighting on/off | Switches automatic light control on/off w Switches the rear interior lighting on/off...
  • Page 14 At a glance – Overhead control panel Version 4 of the overhead control panel Depending on the equipment, certain but- tons may be unavailable or unassigned. Sun visors Switches the interior lighting on/off...

  • Page 15: Door Operating Unit

    At a glance – Door operating unit Door operating unit of vehicles with electrically adjustable seat → → Adjusts the outside mirrors p123 Operates the mem- ory function → %& Unlocks/locks the → central locking system Opens the door → →...
  • Page 16 At a glance – Door operating unit Door operating unit of vehicles without electrically adjustable seat → → Adjusts the outside mirrors Opens the door → → @ Switches seat heating W Opens/closes the right- on/off hand side window → →...

  • Page 17: Emergencies And Breakdowns

    At a glance – Emergencies and breakdowns B-pillar, driver's side at the level → Checking and refilling operating of the door handle, fluids → QR code for accessing the res- → Starting assistance cue card → Buttons for the SOS emergency →...
  • Page 18 At a glance – Emergencies and breakdowns → Spare wheel (example)

  • Page 19: Digital Operator's Manual

    Digital Operator's Manual Global search: call up search results for contents Calling up the Digital Operator's Manual of the Digital Operator's Manual in the Home Multimedia system: Screen © Settings Info The Digital Operator's Manual is deactivated Open Digital Operator's Manual for safety reasons while driving.

  • Page 20: General Notes

    Drive in a fuel-efficient manner. Pay accessories that have not been approved by attention to the ECO display for a fuel- Mercedes-Benz, the operating safety of the vehicle efficient driving style. may be jeopardized. Safety-relevant systems such as the brake system may malfunction. Only use...

  • Page 21: Attachments, Add-On Equipment, Installations And Conversions

    General notes We therefore accept no responsibility for the use Observe the information about Mercedes-Benz of such parts in Mercedes-Benz vehicles, even Genuine Parts (  page 18). if they have been officially approved or independ- You can obtain further information at a quali- ently approved by a testing center.

  • Page 22: Service And Vehicle Operation

    ISO 27956, which describes the equipment for For more information, please consult an authorized properly securing a load in delivery vehicles. If Mercedes-Benz Center or write to one of the fol- the vehicle is used to transport goods, retrofitting lowing addresses:...

  • Page 23: Operating Safety

    “Roadside Assistance” section in the Warranty If you do not have the prescribed service/ Information Guide. Please refer to Mercedes-Benz maintenance work or any required repairs car- Canada’s website: ried out, this could result in malfunctions or https://www.mercedes-benz-vans.ca/en/own-...

  • Page 24: Installing The License Plate On The Front License Plate Bracket

    General notes * NOTE Damage to the vehicle due to driving * NOTE Malfunctions and system failures too fast and due to impacts to the vehicle due to incorrect installation of the license underbody or suspension components plate on the front license plate holder If the license plate is incorrectly installed on In the following situations, in particular, there is the front license plate holder, sensors, cam-...

  • Page 25: Diagnostics Connection

    General notes any interference, including interference that may * NOTE Battery discharging from using devi- cause undesired operation of the device". ces connected to the diagnostics connec- USA: "Wireless charging system for mobile devices tion (Model: WMI3.5 Wireless Mobile Interface): This Using devices at the diagnostics connection Device complies with Part 18 of the FCC Rules."...

  • Page 26: Qualified Specialist Workshop

    Mercedes-Benz Service Center. It is advisable to register your vehicle with a Mercedes-Benz Service Center. Inform Mercedes-Benz as soon as possible about any change in address or vehicle ownership. You can do this at a Mercedes-Benz Service Cen- ter, for example.

  • Page 27: Notes For Persons With Electronic Medical Aids

    Unsafe operation of the vehicle can result in an cle safety, we urge you to contact an authorized accident or rollover, as well as serious or even fatal Mercedes-Benz Center immediately to have the injuries. problem diagnosed and rectified. In a rollover crash, an unbelted person is signifi-...

  • Page 28: Limited Warranty

    Transport Canada cle. Control units process data they receive from in addition to notifying Mercedes-Benz Canada Inc. vehicle sensors, forexample, generate themselves or exchange between themselves. Some control...
  • Page 29 General notes Forexample, this may come into effect during the applies for warranty claims and quality assurance investigation of a criminal offense. measures. Governmental entities are themselves authorised In general, the readout is performed via the legally to read out data from the vehicle in individual prescribed port for the diagnostics connection cases and within the applicable legal framework.
  • Page 30 The wireless network connection vider. For further information about the Onboard is made possible by the vehicle's own transmit- Logic Unit, consult an authorized Mercedes-Benz ter and receiver or by a mobile end device that Center. you have brought into the vehicle, forexample, a If you, yourself, do not own and are not respon- smartphone.

  • Page 31: Copyright

    There, you will all liability arising from the extraction of this infor- also find the contact information for the manufac- mation by unauthorized Mercedes-Benz personnel. turer and its data protection officer. MBV will not share EDR data with others without...
  • Page 32 General notes HD Radio™ is a registered trademark of iBiq- uity Digital Corporation. ® Gracenote is a registered trademark of Gracenote, Inc. ® ZAGAT Survey and related brands are regis- tered trademarks of Zagat Survey, LLC.

  • Page 33: Occupant Safety

    Occupant safety – Brief overview of most important points coming into contact with parts of the vehicle Brief overview of most important points interior. The seat belts and air bags, for exam- Basic information ple, are components of the restraint system. Make sure that the following prerequisites in par- Child restraint system: you can find all informa- ticular have been met, so that the components of...
  • Page 34 Occupant safety – Brief overview of most important points strap must be routed forward from the seat event of an accident or when braking or chang- belt outlet over the center of your shoulder. ing direction suddenly. Keep your distance from the air bags, espe- Always ensure that all vehicle occupants cially the front air bags.
  • Page 35 Mercedes-Benz recommends that you have the vehicle towed to a qualified specialist workshop. To adjust the seat belt height: press button on the seat belt outlet and slide the seat belt outlet to the desired position.

  • Page 36: Information On The Automatic Functions Of The Restraint System

    Occupant safety – Information on the automatic functions of the restraint system Information on the child restraint system Function of the post-collision brake after an acci- dent When installing a child restraint system, observe the notes in "Children in the vehicle" Function of the post-collision brake  page 39).
  • Page 37 Occupant safety – Purpose and function of the restraint system Information on how the restraint system works Mercedes-Benz recommends that you have the vehicle towed to a qualified specialist workshop How the restraint system functions depends on the after an accident. Take this into account, particu-...
  • Page 38 Use only protective covers approved by Stow such objects in a suitable place. Mercedes-Benz for the seat in question. & WARNING Risk of injury or death due ▌Risk due to pets in the vehicle interior...
  • Page 39 If it is necessary to modify the vehicle to accom- tioning sensors in the door modate a person with physical disabilities, contact an authorized Mercedes-Benz Center for details. The function of the airbags can be impaired due to modifications or incorrect work per-...

  • Page 40: Seat Belts

    Occupant safety ately replaced at a qualified specialist workshop. Seat belts Unfastening the seat belts Press the release button on the seat belt buckle and guide the seat belt back with the seat belt tongue. * NOTE Damage caused by trapping the seat belt If an unused seat belt is not fully retracted, it may become trapped in the door or in the seat...

  • Page 41: Children In The Vehicle - Brief Overview Of Most Important Points

    For this reason, ¯ Additionally attach Top Tether if recom- Mercedes-Benz strongly advises that you install a mended by the manufacturer of the child child restraint system on a rear seat, if there are restraint system (  page 44).
  • Page 42 Children in the vehicle – Important safety notes a forward-facing child seat Important warning notices a child booster seat – Mercedes-Benz recom- Always secure a child restraint system correctly mends using a child booster seat with a seat backrest and seat belt guide &...
  • Page 43 Children in the vehicle – Important safety notes Do not modify the child restraint system Never leave children unattended in the vehicle. & WARNING Risk of injury due to modifica- tions to the child restraint system Observe when stopping or parking The child restraint system can no longer func- &...

  • Page 44: Securing The Child Restraint System

    Children in the vehicle When using a front-facing child restraint sys- Securing the child restraint system tem with integrated child seat belt: adjust the Adjusting the seat correctly head restraint of the respective seat so that it cannot push the child restraint system forward. When installing a child restraint system on the left If necessary, the respective head restraint can or right-hand rear seat, always observe the follow-...
  • Page 45 Children in the vehicle shoulder belt strap is correctly routed from the Activating the child seat safety feature seat belt outlet of the vehicle to the shoulder Extend the seat belt fully and then allow the belt guide on the child restraint system. The inertia reel to retract the belt.
  • Page 46 Children in the vehicle O Make sure that the child's feet do not touch * NOTE Damage to the seat belt for the the front seat. If necessary, move the front center seat during installation of the child seat slightly forward. restraint system ®...

  • Page 47: Child Safety Locks

    Children in the vehicle Child safety locks Activating or deactivating child safety locks for the sliding doors & WARNING Risk of accident and injury due to children left unattended in the vehicle If you leave children unattended in the vehicle, they could, in particular: open doors, thereby endangering other If necessary, move the head restraint upwards persons or road users.

  • Page 48: Occupant Presence Reminder

    Children in the vehicle You can switch the function off permanently in the Never leave children unattended in the multimedia system (  page 46). When the sys- vehicle. tem is deactivated, the p indicator lamp lights When leaving the vehicle, always take the up on the driver display.

  • Page 49: Opening And Closing

    Opening and closing SmartKey In addition, the children could also set the vehicle in motion by, for example: Notes on the key's radio connections releasing the parking brake. & DANGER Risk of fatal injury to persons changing the gearbox position. with medical devices due to electromag- starting the vehicle.
  • Page 50 Opening and closing Do not store the key together with electronic devi- If the key in the storage compartment is ces or metallic objects. This could impair the key's in emergency operation mode for start-up, functionality. the key function is activated automatically  page 112).
  • Page 51 There is interference from a powerful radio signal You need a CR 2032 lithium cell battery (3 V). source. Mercedes-Benz recommends that you have the Possible causes if the function of the key is battery replaced by a qualified specialist work- impaired: shop.

  • Page 52: Doors

    Opening and closing Centrally locking and unlocking the door from the Doors inside Unlocking and opening the door from inside & WARNING Risk of accident and injury due to children left unattended in the vehicle If you leave children unattended in the vehicle, they could, in particular: open doors, thereby endangering other persons or road users.
  • Page 53 Opening and closing Central locking buttons (vehicles with electrically Central locking buttons (vehicles with electrically adjustable front seats) adjustable front seats) Central locking buttons (vehicles with manually Central locking buttons (vehicles with manually adjustable front seats) adjustable front seats) To unlock: with the doors closed, press the If the vehicle is being tow started, push-started or button 1.
  • Page 54 Opening and closing Activate or deactivate Automatic Door Lock. An animal may: In the following situations, there is a danger of Activate vehicle equipment and become being locked out when the function is activated: trapped, for example. The vehicle is being towed or pushed. Switch systems on or‑...

  • Page 55: Sliding Door

    Opening and closing To unlock: Turn the emergency key counter- Getting into and out of the vehicle (example: slid- ing door) clockwise to position 1. To lock: turn the emergency key clockwise to When getting into and out of the vehicle, use position 1.
  • Page 56 Opening and closing Requirements: Always make sure that the open sliding The vehicle is unlocked. door is engaged. To do so, open the slid- ing door to the stop. To open & WARNING Risk of becoming trapped due to sliding door opening towards the rear When you open the sliding door, the sliding door could hit other people as it moves towards the rear of the vehicle.

  • Page 57: Electric Sliding Door

    Opening and closing Slide the sliding door firmly forwards using the Only open the sliding door when traffic door handle until it closes. conditions permit. To lock & WARNING Risk of injury despite the object Push the safety pin downwards manually detection function or use the central locking button to lock the sliding door (...
  • Page 58 Opening and closing For vehicles with partition, the button is situ- function will then be less sensitive. To stop the movement, release the button. ated on the partition next to the door sill at the height of the door handle. Opening and closing the electric sliding door with the key To unlock: press the button 4 on the key...
  • Page 59 Opening and closing To unlock: pull the safety pin upwards Vehicles with sliding door trim: lift up the cover of the battery disconnect switch 2. manually or use the central locking button to unlock the sliding door (  page 50). The battery disconnect switch is now accessi- ble.

  • Page 60: Rear-End Doors

    Opening and closing Therefore, in these or similar cases, secure the vehicle in accordance with national regulations, e.g. with the warn- ing triangle. & WARNING Risk of injury due to the rear- end door swinging open When you open a rear-end door, the following can occur: Sliding door button on the door sill (B-pillar) You or another person can be injured.
  • Page 61 Opening and closing Depending on the respective version of vehicle, This is particularly the case if you open the the rear-end doors can be locked at an angle of rear-end door more than 90° or if it opens in approximately 90° and 270° (side wall). an uncontrolled manner.

  • Page 62: Partition Sliding Door

    Opening and closing Opening/closing the rear-end doors from the To open: Pull the opening lever and open the rear-end door. Swing the rear-end door to inside the side until it engages. & WARNING Risk of injury due to the rear- To close: Ensure that the left rear-end door is end door swinging open closed.

  • Page 63: Electrical Step

    Opening and closing From the cargo compartment If the electric step prevents loading, you can block it via object detection when the sliding door opens. The electric step will then remain retracted and a fork-lift truck or another lifting vehicle can move closer to the cargo compartment.

  • Page 64: Side Window

    Opening and closing Pull out spring cotters from their pins using Side window both bars on the underside of step 2. Opening and closing the side windows Remove washers and detach both bars 1. & WARNING Risk of entrapment when open- ing a side window When opening a side window, parts of the body could be drawn in or become trapped between...
  • Page 65 Opening and closing during resetting when the side window is closed again man- ually immediately after automatic reversing The reversing function cannot prevent some- one from becoming trapped in these situa- tions. During the closing process, make sure that no body parts are in the closing area.

  • Page 66: Anti-Theft Protection

    Opening and closing When the convenience closing feature Anti-theft protection is operating, monitor the entire closing Function of the immobilizer process and make sure that no body The immobilizer prevents your vehicle from being parts are in the closing area. started without the correct key.
  • Page 67 Opening and closing ATA is automatically deactivated in the following Arming/disarming the tow-away alarm situations: Arming/disarming after unlocking the vehicle with the key Lock the vehicle with the key. after pressing the start/stop button with the The tow-away alarm will automatically be key inside the vehicle armed after about 40 seconds: ▌Arming/disarming the ATA (Anti-Theft Alarm...
  • Page 68 Opening and closing Function of interior protection Lock the vehicle with the key. The interior protection is deactivated. Function The interior protection is activated again in the A visual and acoustic alarm is triggered if the following instances: armed interior protection detects motion in the the vehicle is unlocked again.

  • Page 69: Seats And Stowage

    Seats and stowage You have a good overview of the traffic condi- Notes on the correct driver's seat position tions. & WARNING Risk of accident due to adjust- Your seat belt sits snugly against your body and passes across the center of your shoulder ing the vehicle settings while the vehicle is in motion and across your hips in the pelvic area.
  • Page 70 Seats and stowage Do not interchange the head restraints of the This could cause you to lose control of the front and rear seats. Otherwise, you will not be vehicle. able to adjust the heights and angles of the head Always make sure that the driver's seat is restraints correctly.
  • Page 71 Seats and stowage To adjust the seat fore-and-aft position: lift & WARNING Risk of accident due to adjust- lever and slide the seat into the desired ing the vehicle settings while the vehicle is position. Ensure that the seat is engaged. in motion To adjust the seat height: keep on pressing or You could lose control of the vehicle in the...
  • Page 72 Seats and stowage To adjust the seat backrest inclination: rotate & WARNING Risk of injury or death due to an handwheel forwards and backwards until incorrect seat position the desired position has been reached. The seat belt does not offer the intended level To adjust the seat height: pull or push lever of protection if you have not moved the seat until the desired position has been reached.
  • Page 73 Seats and stowage Make sure that no part of the body is increased risk of injury in the head and neck within the seat's range of motion when area, e.g. in the event of an accident or when adjusting a seat. braking.
  • Page 74 Seats and stowage Operating the memory function & WARNING Risk of an accident if the mem- ory function is used while driving If you use the memory function on the driver's side while driving, you could lose control of the vehicle as a result of the adjustments being made.
  • Page 75 Seats and stowage & WARNING Risk of injury when the seat is pushed backwards If the seat has been pushed backwards, you may injure yourself on the seat guide rails pro- truding at the front. Make sure that you do not touch the seat guide rails.
  • Page 76 Seats and stowage Folding the co-driver bench seat cushion forwards body parts in the seat's area of move- and backwards ment. To fold the seat surface forward: lift seat sur- Remove key from the partition sliding door. face out of front anchorage 1. To fold down the seat cushion: push the push Pull the seat surface out of rear anchorage button of catch...
  • Page 77 Never tamper with the wiring or any elec- face-to-face position is not permitted. tronic component parts or their software. Use only rear bench seats that have been approved by Mercedes-Benz for & WARNING Risk of accident or injury due to your vehicle. incorrect modifications on electronic com- ponent parts &...
  • Page 78 Seats and stowage Installation position of three-person and four-per- Removing the rear bench seat son rear bench seat with strut The three-person rear bench seat is available with or without a strut. The four-person rear bench seat is available only with a strut. The strut is located on the rear side of the rear bench seat.
  • Page 79 Seats and stowage Tilt bench seat backwards and pull it out of To attach the covers of the seat shells: hold cover such that retaining lug is pointing the seat shells. towards rear seat anchorage 2. If the bench seat cannot be pulled out of the Insert cover into rear seat anchorage seat shells, the bench seat may be wedged...
  • Page 80 Seats and stowage Remove the covers of the seat shells as descri- Adjusting the seat backrest of the rear bench seat bed under "Removing the rear bench seat". Ensure that there are no objects in the seat anchorages and seat shells. Position the bench seat behind the installation position.
  • Page 81 Seats and stowage Switching the seat heating on/off Before driving off, make sure for every vehicle occupant that the center of the & WARNING Risk of burns due to repeatedly head restraint supports the back of the switching on the seat heating head at about eye level.

  • Page 82: Steering Wheel

    Seats and stowage To lower the level: press button until the Adjusting the steering wheel required heating level is reached. Depending on the heating level, one to three indicator lamps will light up. To switch off: press button until all indica- tor lamps are off.

  • Page 83: Stowage Areas

    Seats and stowage Switching the steering wheel heater on/off Requirements: The vehicle is switched on. The steering wheel heater can be switched on and off via a switch below the steering wheel. Lockable compartment above windshield (sub- ject to a maximum load of 4 lb (2 kg)) Windshield storage compartment with two cup holders / ashtray stowage space Storage compartment with cover, depending...

  • Page 84: Cup Holders

    Seats and stowage Before getting out of the vehicle, push Cup holders the cup holder back under the rear Overview of cup holders in the center console bench seat. & WARNING ‑ Risk of accident or injury when using the cup holder while the vehi- cle is moving The cup holder cannot secure containers while the vehicle is moving.

  • Page 85: Sockets

    Seats and stowage Fold up cover of the socket. Always make sure that the cigarette lighter is out of the reach of children. Insert the plug of the device. Never leave children unattended in the Depending on the vehicle equipment, the vehi- vehicle.

  • Page 86: Wirelessly Charging The Mobile Phone And Coupling With The Exterior Antenna

    Seats and stowage Charging a mobile phone using the USB port in the & DANGER Risk of death due to using the rear passenger compartment socket incorrectly In particular, you could receive an electric shock: If you touch the inside of the socket If you insert unsuitable devices or objects into the socket Do not touch the inside of the socket.

  • Page 87: Installing And Removing The Floor Mats

    Seats and stowage Charging the mobile phone wirelessly in the front & WARNING Risk of fire from placing objects in the mobile phone storage compartment Observe the notes on loading the vehicle.  page 208) Placing other objects in the mobile phone stor- age compartment could constitute a fire haz- Requirements: ard.
  • Page 88 Seats and stowage Installing Slide the seat backwards. Position the floor mat in the footwell so that it fits flush. Press studs onto holders 2, if applicable. Connect the installed driver and passenger footwell floor mats at the contact area. Adjust the seat.

  • Page 89: Light And Vision

    Light and vision The turn signal light, high beam and high-beam Lighting flasher are operated with the combination Notes on adjusting the lights when driving abroad switch (  page 88). Vehicles with halogen or static LED headlamps: Leaving the parking lamps on for several hours Changing the headlamps is not necessary.
  • Page 90 Light and vision Push the combination switch forwards 1. The K indicator lamp on the instrument cluster will light up. The combination switch will return to its starting position. In the à position, the high beam switches on only in darkness and when the vehicle is switched on.
  • Page 91 Light and vision If you operate a turn signal indicator while the with their own lighting, or may recognize them hazard warning light system is switched on, only too late. the turn signal lamps on the relevant side of the In these, or in similar situations, the automatic vehicle will light up.

  • Page 92: Adjusting The Interior Lighting

    Light and vision To switch off: switch off high beam using the To switch off the automatic interior lighting combination switch. control: press the | button. The interior lighting will switch on automatically if you: Setting the exterior lighting switch-off delay time Unlock the vehicle Requirements: Open a door...
  • Page 93 Light and vision in red if the body manufacturer lamps are The bus function will be in one of the following switched on. modes: Stop mode If the body manufacturer lamps have been switched on manually, they will also remain If the vehicle comes to a standstill at a switched on for an extended period of time stop, for example, and the passenger door...
  • Page 94 Light and vision To switch passenger compartment lighting on This may damage the retina in the following or off: press button 5. situations: To switch the front right reading lamp on/off: If you look directly into the unfiltered laser press button 6. beam of the motion detector for an exten- To activate reading lighting in the passenger ded period.

  • Page 95: Changing Bulbs

    Light and vision Switching the interior lighting switch-off delay time If your vehicle is equipped with LED modules, you can check this as follows: the light cone will move on/off from top to bottom and back again when the vehi- Multimedia system: cle starts.
  • Page 96 Light and vision ▌Additional turn signal light Requirements: Additional turn signal light (all-wheel drive vehi- cles): bulb type P 21 W Low beam/perimeter light housing cover High beam/daytime running lights housing cover Turn signal light socket Switch off the lighting system. Switch off the lighting system. Low beam/perimeter light: pull housing cover Unscrew screws1...
  • Page 97 Light and vision Open the rear-end door. Backup light: P 21 W License plate lamp: W 5 W Rear fog light: P 21 W You can replace the following illuminants. Vehicles with partial LED tail lamps Backup light: P 21 W License plate lamp: W 5 W Rear fog light: P 21 W ▌Replacing tail lamps (Cargo Van and Tourer) Requirements: Brake light/tail light/perimeter light: illuminant...
  • Page 98 Light and vision ▌License plate lamp Backup lamp: P 21 W Rear fog light (driver's side): P 21 W Requirements: License plate lamp: R 5 W License plate lamp: light bulb type W 5 W ▌Replacing the tail lamps on the chassis Requirements: Rear fog lights: light source type P 21 W License plate lamp: light source type R 5 W Backup lamp: light source type P 21 W Turn signal lights: light source type PY 21 W...

  • Page 99: Windshield Wipers

    Light and vision Replacing interior light bulbs Windshield wipers ▌Replacing rear interior lamps Switching the windshield wipers on and off Requirements Requirements: The power supply is switched on. For the standard bulb failure indicator function to work correctly, only light bulbs that are the same type and power as those installed during production may be used.
  • Page 100 Light and vision Switching the rear window wiper on and off Replacing the wiper blades If the wiper blades are worn out, they will no longer wipe the windshield properly. Replace the wiper blades twice a year, preferably in spring and fall. ô...

  • Page 101: Mirrors

    Light and vision Slide catch downwards until it engages. Always switch off the windshield wipers and vehicle before changing the wiper Fold the wiper blade back onto the wiper arm. blades. Fold wiper arm back onto the windshield. & WARNING Risk of injury from using the Replacing the rear window wiper blades windshield wipers when the hood is open If the windshield wipers start moving when the...
  • Page 102 100 Light and vision steering wheel and mirror, and fasten Fold in the outside mirrors before having your seat belt. the vehicle washed at an automatic car wash. & WARNING Risk of accident due to mis- Before setting off, switch on the power supply judgment of distance when using the or the vehicle.
  • Page 103 Light and vision 101 Press button to move the angle down- wards. Press button to move the angle upwards. Activating and deactivating the rear view camera image The vehicle may be equipped with a rear view cam- era with image in the inside rearview mirror. To activate, put the vehicle in reverse gear or Digital image noise may occur on the display press button 5.

  • Page 104: 102 Climate Control

    102 Climate control Overview of climate control systems Heating system overview Sets the temperature / Switches the rear passenger compart- ment heating on/off ¤ Switches the rear window defroster on/off (  page 107) O Switches footwell air distribution on/off ¬ Switches windshield defrosting on/off  page 106) Vehicles with stationary heaters or heater boosters: &...
  • Page 105 Climate control 103 TEMPMATIC overview w Sets the temperature Display K Sets the airflow Î Vehicles with windshield heaters: switches the windshield heater on/off  page 107) Vehicles with stationary heaters or booster heaters: & switches the stationary heater or booster heater on/off Vehicles with rear window heaters: ¤...

  • Page 106: Operating Climate Control Systems

    104 Climate control THERMOTRONIC overview w Sets the temperature Operating climate control systems Display Switching the climate control system on/off K Sets the airflow To switch on: set the airflow to 1 or higher on Î Vehicles with windshield heater: the front-compartment menu.
  • Page 107 Climate control 105 The display will switch to the temperature and Condensation may leak from the underside of the blower on the rear passenger compartment the vehicle in cooling mode. This is not a sign menu. of a defect. Use the w and K rocker switches to set the required temperature and airflow on the Automatically regulating climate control rear-compartment menu.
  • Page 108 106 Climate control Information on the air distribution settings Press the ¬ button. When windshield defrosting is switched on, the The symbols on the display indicate the vents temperature and airflow cannot be adjusted. through which the air is being directed. Close the front air vents (  page 107).

  • Page 109: Operating Air Vents

    Climate control 107 Air-recirculation mode will automatically switch on in the following cases: in high outside temperatures while the vehicle is driving through a tunnel (vehicles with THERMOTRONIC automatic cli- mate control and navigation only) when the wiping with washer fluid function is switched on (  page 97) The indicator lamp on the h button will not...

  • Page 110: Auxiliary Heating

    108 Climate control Adjusting air vents in the roof air duct Depending on the vehicle equipment, there will be an air duct or a heater with additional air vents in In vehicles with a rear air conditioning system, the rear footwell on the left-hand side 1. Do not adjustable air vents have been integrated in the place any objects here.

  • Page 111: Operating Cargo Compartment Ventilation

    Climate control 109 If your vehicle is equipped with a roof ventilator, Hot vehicle parts do not come into you can admit fresh air to the cargo compartment contact with flammable materials. or extract air from it as well. The exhaust gas can flow out of the Switch on the vehicle.

  • Page 112: 110 Driving And Parking

    110 Driving and parking Requirements: Driving The key is in the detection range of the Switching on the power supply or vehicle with the antenna (  page 47) and the key battery is start/stop button not flat. In addition, the following applies to vehicles &...
  • Page 113 Driving and parking 111 Starting the engine Requirements: The key is in the detection range of the ▌Starting the vehicle with the start/stop button antenna (  page 47) and the key battery is not flat. & WARNING Risk of accident and injury due In addition, the following applies to vehicles to children left unattended in the vehicle with a reduced detection range: the key is...
  • Page 114 You can switch off the vehicle at any time as fol- mode. lows: Via the Mercedes-Benz App By pressing the % or & button on the Further information can be found in the Mercedes-Benz App.
  • Page 115 Driving and parking 113 engine starts to be carried out, however, the key Driving tips must be located in the slot throughout the journey. ▌Notes on driving Have key checked at a qualified specialist workshop. & DANGER Risk of death caused by exhaust gases If the vehicle does not start: Combustion engines emit poisonous exhaust...
  • Page 116 114 Driving and parking Ensure there are non-slip attachments The probability of a serious or even fatal acci- for floor mats and carpets. dent increases greatly if you operate mobile communication equipment when driving. Do not lay multiple floor mats or carpets on top of one another.
  • Page 117 ▌Information about driving abroad in compliance with the service regulations of the Service dealer specified in the publication details. Refer to An extensive Mercedes-Benz service is also availa- the maintenance booklet for details. ble abroad. Nevertheless, please remember that ▌Notes on short-distance trips...
  • Page 118 116 Driving and parking You can obtain information about this from any Heavy and light loads Mercedes-Benz Service Center. If the brakes have been subjected to heavy use, do not park the vehicle immediately. Keep driving for a ▌Information on braking short while.
  • Page 119 Therefore, in heavy rain or other conditions in effect by depressing the brake pedal with greater which hydroplaning can occur, drive as follows: force. For safety reasons, Mercedes-Benz recom- Reduce your speed. mends that you only have brake linings and brake discs installed in your vehicle which have been Avoid tire ruts.
  • Page 120 118 Driving and parking ▌Information about driving off road Keep the tailpipe and the area around the vehicle free from snow when the engine & WARNING Risk of accident if you do not or the stationary heater is running. keep to line of fall on inclines Open a window on the side of the vehicle If you drive at an angle or turn on an incline, facing away from the wind to ensure an...
  • Page 121 Adapt your driving style to the off-road Mercedes-Benz recommends that you addi- driving conditions. Drive carefully. Have any vehicle tionally carry a shovel and a recovery rope...
  • Page 122 120 Driving and parking Make sure that loads and items of lug- Rules for off-road fording gage are securely stowed or lashed down Observe the safety notes and general notes on  page 208). driving off-road. Before driving off-road, stop the vehicle and Check the depth and characteristics of the engage a low gear.
  • Page 123 Driving and parking 121 Clean the wheels and tires, wheel wells and the Make sure that there are no persons or underbody of the vehicle with a jet of water. objects in the maneuvering area during This increases road adhesion, especially on maneuvering.
  • Page 124 122 Driving and parking For vehicles with automatic transmission Never leave the engine or, if present, the auxiliary heating running in an enclosed You can influence consumption by doing the fol- space without sufficient ventilation. lowing: Anticipate road and traffic conditions. &...

  • Page 125: Battery Main Switch

    Driving and parking 123 ▌Starting and canceling regeneration Requirements: All system conditions are fulfilled. The load condition of the diesel particulate fil- ter is at least 100 % and at most 129 %. The vehicle is stationary. The parking brake is applied. The vehicle has been started.

  • Page 126: Automatic Transmission

    124 Driving and parking After switching on the power supply, you Automatic transmission will need to readjust the side windows DIRECT SELECT lever  page 64) and the electric sliding door  page 57). ▌Function of the DIRECT SELECT lever & WARNING Risk of accident and injury due Switching the power supply on/off to children left unattended in the vehicle Switching off the power supply...
  • Page 127 Driving and parking 125 ▌Selecting reverse gear R After changing the transmission position, Depress the brake pedal and push the DIRECT always check the transmission position SELECT lever upwards past the first point of display on the instrument cluster. resistance. If the transmission position is not highlighted ▌Selecting neutral N on the instrument cluster display even after a...
  • Page 128 126 Driving and parking When the vehicle is stationary, press button Restricting the shift range Requirements: When the j transmission position indicator Transmission position h is engaged is shown, park position is engaged. If the j  page 126). transmission position indicator is not shown, apply the parking brake.

  • Page 129: All-Wheel Drive

    Damage of ® wheels and, together with ESP , improves the trac- this type is not covered by the Mercedes-Benz tion of your vehicle. There is smart closed-loop Limited Warranty. control of the drive torque between the front and Never tow the vehicle with one axle rear axles.

  • Page 130: Electronic Level Control

    128 Driving and parking Electronic level control * NOTE Risk of damage to the chassis from lowered vehicle level Function of ENR (electronic level control) If electronic level control is malfunctioning or & WARNING Risk of becoming trapped due readjusts while you are driving, the vehicle to the vehicle lowering level may be lowered.
  • Page 131 Driving and parking 129 warning tone stops. Only then is the vehicle at normal level. To restore the vehicle level, automatic mode and electronic level control automatically switch on again depending on the option selected: when the parking brake is released from speeds of approximately 6 mph (10 km/h) If the electronic level control compressor is in dan-...
  • Page 132 130 Driving and parking To raise automatically: briefly press button 4. Using the button in the switch panel or in the rear passenger compartment Electronic level control automatically raises the vehicle to the next higher position: From the lowest position to driving level From driving level to the highest position The indicator lamp on button flashes as...

  • Page 133: Refueling

    Driving and parking 131 To raise automatically: briefly press the lower Stand to the side of the vehicle when connect- section of switch 1. ing the external compressed-air source. Raise or lower the vehicle level by charging Electronic level control automatically raises the or releasing compressed air until the driving vehicle to the next higher position: level has been reached and the vehicle is in a...
  • Page 134 132 Driving and parking and leave them switched off during refu- * NOTE Do not use gasoline to refuel vehi- eling. cles with a diesel engine If you have accidentally refueled with the & WARNING Risk of injury from fuels wrong fuel: Fuels are poisonous and hazardous to your Do not switch on the vehicle.
  • Page 135 Driving and parking 133 Observe the notes on operating fluids Rectifying problems with the fuel and fuel tank  page 271). Fuel is leaking from the vehicle Possible cause: The fuel line or the fuel tank is defective. Apply the parking brake. Switch off the vehicle.
  • Page 136 You can use the express service to have the eyelids. ® AdBlue added at a qualified specialist work- Immediately rinse off DEF from the skin shop, e.g.a Mercedes-Benz Service Center. with water. ® AdBlue is available at numerous gas stations ®...
  • Page 137 Driving and parking 135 ® ® You can also have the AdBlue level displayed ▌Calling up the DEF fill level display  page 135). On-board computer: Service ® Opening the AdBlue filler cap in case of filler caps Select Additive (DEF) and confirm. that are not lockable ®...
  • Page 138 136 Driving and parking ® Take tool for unlocking AdBlue filler cap ® Topping up AdBlue from the vehicle tool kit. ® Pull cover on AdBlue filler cap up, turn by 90° and release it. ® Insert tool in holes of AdBlue filler cap ®...
  • Page 139 Refill bottles without a threaded cap offer no over- ® fill protection. AdBlue may leak out as a result of overfilling. Mercedes-Benz offers special refill bottles with a threaded cap. You can obtain these from a Mercedes-Benz Service Center. ®...

  • Page 140: Parking

    138 Driving and parking ® Closing the AdBlue filler cap in case of lockable In particular, do not park on dry grass- filler caps land or harvested grain fields. & WARNING Risk of accident and injury due to children left unattended in the vehicle If you leave children unattended in the vehicle, they could, in particular: open doors, thereby endangering other...
  • Page 141 Driving and parking 139 & WARNING Risk of accident and injury if Only brake the vehicle with the parking brake if the service brake has failed. the parking brake is not applied. In this case, do not apply the parking The vehicle can roll away if the parking brake brake with too much force.
  • Page 142 140 Driving and parking Releasing the parking brake Electric parking brake Folding parking brake lever: first pull the ▌Information on the electric parking brake parking brake lever upwards as far as it will go. & WARNING Risk of accident and injury due Slightly pull the parking brake lever to children left unattended in the vehicle upwards and press the release button 2.
  • Page 143 Driving and parking 141 if there is a malfunction in the system. Inform a ▌Releasing the electric parking brake automati- qualified specialist workshop. cally Vehicles with automatic transmission: When the vehicle is stationary, the electric parking brake carries out a function test at regular inter- The electric parking brake of your vehicle is vals.
  • Page 144 142 Driving and parking or ! (Canada) light up in the instrument Charge the starter battery if the voltage cluster. The electric parking brake is only is below 12.2 V, for example, after driving actually applied when the red indicator lamps for an extended period.

  • Page 145: Driving And Driving Safety Systems

    Driving and parking 143 Charge the starter battery in the following situa- if necessary. Be aware of the limitations regarding the safe use of these systems. tions: Driving systems can neither reduce the risk of You want to extend the vehicle's non-opera- accident if you fail to adapt your driving style nor tional time.
  • Page 146 144 Driving and parking Overview of driving systems and driving safety sys- tems In this section, you will find information about the following driving systems and driving safety systems: ABS (Anti-lock Braking System) (  page 144) BAS (Brake Assist System) (  page 145) ASR (Anti-Slip Control) (  page 145)
  • Page 147 Driving and parking 145 ABS controls the brake pressure in critical situa- Functions of ASR (acceleration skid control) tions: ASR can neither reduce the risk of an accident nor During braking, for instance, at maximum full- override the laws of physics if the driver does not stop braking or if there is insufficient tire trac- pay attention when pulling away or accelerating.
  • Page 148 146 Driving and parking If the ÷ warning lamp flashes, at least one Observe the information on warning lamps and dis- play messages which may appear in the instrument wheel has reached its grip limit: cluster. Adapt your driving style to suit the prevailing road and weather conditions ®...
  • Page 149 Driving and parking 147 ® Trailer Stability Assist may be restricted or out of operation in the following circumstance: The trailer is not connected correctly or is not recognized correctly by the vehicle. Function of EBD (Electronic Brakeforce Distribu- tion) EBD has the following characteristics: monitoring and controlling the brake pressure If an autonomous brake application or situation-...
  • Page 150 148 Driving and parking Distance warning function Situation-dependent brake force boosting From a speed of approx. 18 mph (30 km/h), the The situation-dependent brake force boosting may distance warning function gives a warning if the intervene at speeds starting from approximately following conditions are met: 4 mph (7 km/h) in the following situations: The difference in speed between the vehicle...
  • Page 151 Driving and parking 149 if tire pressure loss or a defective tire has been When the vehicle is next started, the Medium set- detected and indicated ting will be activated automatically. if DSR is activated If Active Brake Assist is deactivated, the ê symbol appears on the status bar of the instru- in complex traffic situations where objects ment cluster.
  • Page 152 150 Driving and parking on slippery or slick roads, as the drive wheels Press J. can lose traction when accelerating and the The last stored speed is called up and main- vehicle can then begin skidding tained by the vehicle. if there is poor visibility The current travel speed is stored if the last stored speed has been deleted.
  • Page 153 Driving and parking 151 ▌Setting a speed limit for winter tires The î  message will appear on the instrument cluster and the status indicator will Multimedia system: disappear. You will also hear a warning tone. © Settings Vehicle Winter Tire Limit ▌Activating/deactivating DSR Select a speed or deactivate the function.
  • Page 154 152 Driving and parking ▌Changing the target speed At the top of the control panel 1, press ¯ and hold pressed. Change target speed with brake pedal or accelera- The target speed is decreased in 1 mph tor pedal (1 km/h) increments. The set target speed is shown alongside the status Brake or accelerate the vehicle to the desired display î...
  • Page 155 Driving and parking 153 vehicle in situations where it is not permitted to Do not use Active Distance Assist DISTRONIC in overtake on the right, for example, on freeways. these situations. Permanent status display & WARNING Risk of accident from accelera- ç...
  • Page 156 154 Driving and parking Activates/deactivates Active Distance Assist As a result, Active Distance Assist DISTRONIC DISTRONIC may neither give warnings nor intervene in such situations. Press H. Always observe the traffic conditions Activating Active Distance Assist DISTRONIC carefully and react accordingly. To activate without a stored speed: press the control panel at the top ®...
  • Page 157 Driving and parking 155 Reducing or increasing the specified distance from HOLD function the vehicle in front ▌Notes on the HOLD function Press K. Function The k notification appears. The specified The HOLD function is available only for vehicles distance is reduced by one level. with automatic transmission.
  • Page 158 156 Driving and parking If depressing the brake pedal the first time Indications in the media display does not activate the HOLD function, wait briefly and then try again. Deactivating the HOLD function Depress the accelerator pedal to move off. Depress the brake pedal until the symbol ë...
  • Page 159 Driving and parking 157 Observe the information on vehicle sensors and cameras, otherwise the system cannot function properly (  page 143). Vehicles with trailer hitch: If a transport device, e.g. trailer or bicycle rack, is attached to the trailer hitch and the electrical connection is established correctly, Parking Assist PARKTRONIC is deactiva- ted for the rear zone.
  • Page 160 158 Driving and parking Rear-view camera Vehicles with Parking Package The following camera perspectives are available in ▌Function of the rear view camera the media display: Camera Views menu (standard view) Activates/deactivates Parking Assist PARKTRONIC Sets the GPS activation point (  page 162) Switches between wide-angle view and stand- Dynamic guide lines show the vehicle's path for...
  • Page 161 Driving and parking 159 If the camera lens is obstructed, dirty or fog- ged up. Observe the notes on cleaning the rear view camera (  page 222). If the camera or rear of your vehicle is dam- aged. In this event, have the cameras, their positions and their setting checked at a quali- fied specialist workshop.
  • Page 162 160 Driving and parking and parking remains with the driver at all times. Ensure that there are no persons, animals, or objects, etc. in the maneuvering area while maneu- vering and parking. The following camera perspectives are available in the media display: Function of the guide lines (example) Guide lines at a distance of approximately 3.3 ft (1.0 m), 4.9 ft (1.5 m), 6.6 ft (2.0 m)
  • Page 163 Driving and parking 161 3D view left/right-hand side of the vehicle (exam- Wide-angle view (example) ple) Activates/deactivates Parking Assist Top view with warning display of Parking Assist PARKTRONIC PARKTRONIC Switches between standard view and wide- Side view of the outside mirror cameras angle view Warning display of Parking Assist In the 3D view, left/right-hand side of the vehicle,...
  • Page 164 162 Driving and parking For technical reasons, the standard height of the vehicle may be altered if the vehicle is carrying a heavy load. This can result in inaccuracies in the guide lines and in the display of the generated images.
  • Page 165 Driving and parking 163 Select Edit Enter a name and confirm. The activation position is stored under the new name. Deleting an activation position Select u for the desired activation position. Select Delete Entry. Confirm the prompt. The activation position is deleted. ATTENTION ASSIST ▌Function of ATTENTION ASSIST ATTENTION ASSIST assists you on long, monoto-...

  • Page 166: Attention Assist

    164 Driving and parking The functionality of ATTENTION ASSIST is restric- The system can issue a warning when you exceed the maximum permissible speed. ted, and warnings may be delayed or not issued at all in the following situations in particular: In some countries, the system can provide you with further functions and can warn you when If you have been driving for less than approx-...
  • Page 167 Driving and parking 165 the maximum permissible speed in the Operator's Traffic Sign Assist can detect and display the fol- Manual provided by the manufacturer. lowing traffic signs 1: The following information should also be observed: speed restrictions Select a speed adapted to the traffic, sur- end of the speed restriction roundings and weather conditions.
  • Page 168 166 Driving and parking Warning when the maximum permissible speed is tions, rain, snow, fog, swirling dust or heavy spray. exceeded The system can warn you if you are about to If there is glare, e.g. from oncoming traffic, exceed the detected maximum permissible speed. direct sunlight or reflections.
  • Page 169 Driving and parking 167 ▌Setting Traffic Sign Assist Drive Away Assist can reduce the severity of a col- lision when pulling away. If an obstacle is detected Multimedia system: in the direction of travel, the vehicle's speed is © Settings Assistance briefly reduced to approximately 1 mph (2 km/h).
  • Page 170 168 Driving and parking nection is correctly established, Drive Away Assist The close-range braking function is not available in is not available. the following situations: Observe also the system limits of Parking on uphill gradients Assist PARKTRONIC (  page 156). if transport equipment, forexample a trailer or bicycle rack, is attached to the trailer hitch and ▌Function of close-range braking the electrical connection has been correctly...
  • Page 171 Driving and parking 169 Activate or deactivate the desired maneuvering & WARNING Risk of accident despite exit assistant. warning The exit warning neither reacts to stationary Blind Spot Assist objects nor to persons or road users approach- ing you at a greatly differing speed. ▌Function of Blind Spot Assist The exit warning cannot warn drivers in these Blind Spot Assist uses two lateral, rear-facing radar...
  • Page 172 170 Driving and parking Warnings may be interrupted when driving along- Always pay close attention to the traffic side long vehicles for an extended time, e.g. situation and maintain a safe distance at trucks. the side of the vehicle. Blind Spot Assist is not operational when reverse Sideguard Assist warns you of objects moving gear is engaged.
  • Page 173 Driving and parking 171 Situation-related: ▌Warning by Sideguard Assist Objects are concealing pedestrians or cyclists. Object detected in the monitoring range Pedestrians or cyclists suddenly change their direction or speed. Persons or vehicles move rapidly into the detection range of the sensors. Objects are moving at the same speed as your own vehicle.
  • Page 174 172 Driving and parking Moving-off Information Assist ▌Activating/deactivating Moving-off Information Assist ▌Function of Moving-off Information Assist Multimedia system: The function monitors a certain area and gives © Settings Assistance a warning if there are . cyclists or pedestrians etc. in this area. The area is generated and defined Activate or deactivate the function.
  • Page 175 Driving and parking 173 Active Lane Keeping Assist monitors the area In the following cases symbol appears in the ahead of your vehicle with the multifunction cam- instrument cluster display and a warning tone and can protect you from unintentionally sounds: leaving your lane.

  • Page 176: Trailer Operation

    174 Driving and parking System limits ▌Setting Active Lane Keeping Assist Multimedia system: In the following situations, there may be no course- © Settings correcting steering intervention, but possibly a tan- gible warning in the steering wheel: Assistance Collision Avoidance Active Lane Keeping Assist if you actively steer, brake or accelerate if a driving safety system intervenes, such as...
  • Page 177 Driving and parking 175 Do not modify the ball neck or the trailer Observe the applicable legal regulations hitch. for the installation of trailer hitches. You can find specifications regarding the ball neck Be sure to comply with the operating instructions on the trailer's identification plate.
  • Page 178 Further information about availa- obtain further information from any authorized bility and installation – including that of the trailer Mercedes-Benz Center. electrics – is available from a qualified specialist workshop. When you are driving with a trailer, observe the...
  • Page 179 Driving and parking 177 Coupling/uncoupling a trailer Uncoupling a trailer Coupling a trailer & WARNING Risk of being crushed and becoming trapped when uncoupling a * NOTE Damage to the starter battery due trailer to full discharge When uncoupling a trailer with an engaged Charging the trailer battery using the power inertia-activated brake, your hand may become supply of the trailer can damage the starter...
  • Page 180 178 Driving and parking driving experience and become accustomed to Avoid constant braking, as this could cause the new handling characteristics. the vehicle brakes and possibly also the trailer brakes to overheat. Before driving, check the following: If the coolant temperature increases signifi- that the trailer tow hitch and ball coupling cantly when the air-conditioning system is are secure...
  • Page 181 150 lbs (68 kg). The maxi- fere with other electronic systems in the vehicle. mum permissible gross combination weight is vehi- Mercedes-Benz therefore recommends that you cle-specific and equipment-dependent. When driv- have the cabling of the connector plug carried out ing with a trailer, you should not exceed the maxi- at a qualified specialist workshop.

  • Page 182: 180 Instrument Cluster And On-Board Computer

    180 Instrument cluster and on-board computer Notes on the instrument cluster & WARNING Risk of accident due to an instrument cluster malfunction In the event of a failure or malfunction of the instrument cluster, you will not recognize limi- tations in the functions of systems relevant to safety.

  • Page 183: Operating The On-Board Computer

    Instrument cluster and on-board computer 181 and traffic conditions and operate the * NOTE Engine damage due to maximum equipment with the vehicle stationary. engine speed being exceeded If the maximum permissible engine speed is You must observe the legal requirements for the exceeded, the engine may be damaged.

  • Page 184: Overview Of Status Indicators On The Display

    182 Instrument cluster and on-board computer Depending on the vehicle equipment, you can call Overview of status indicators on the display up the following menus: Instrument cluster display Service  page 182) menu Assistance  page 182) menu Trip  page 183) menu Navigation  page 184) menu Radio  page 185) menu Media...

  • Page 185: Attention Assist

    Instrument cluster and on-board computer 183 Select the desired display and confirm. Basic trip display (example) Trip distance Total distance Indicator in the Assistance menu (example) The following status indicators are available on the assistant display: Specified distance for Active Distance Assist DISTRONIC (  page 152) Blind Spot Assist status display (...
  • Page 186 184 Instrument cluster and on-board computer Resetting values on the trip menu of the on-board computer On-board computer: Trip The wording of the displayed main menu may differ. Therefore, pay attention to the menu overview for the instrument cluster  page 181). You can reset the values of the following functions: Change of direction announced (example) Trip...
  • Page 187 Instrument cluster and on-board computer 185 Calling up the Radio menu The following displays are available on the media menu: On-board computer: Media source selection list Radio Current playback Select and confirm the media source. Select and confirm the required playback. This is how to select a station when TV is the media source.

  • Page 188: Adjusting The Instrument Lighting

    186 Instrument cluster and on-board computer Accepting/rejecting a call When you receive a call, the Incoming Call mes- sage will appear on the display. Press 6 to accept the call or ~ to reject Adjusting the instrument lighting Turn brightness control upwards or down- wards.

  • Page 189: Mercedes-Benz Connect Calls And Digital Extras 187

    Mercedes-Benz Connect calls and Digital Extras 187 If a Mercedes-Benz Connect call is active, an Mercedes-Benz Connect calls emergency call can still be initiated. This has pri- Making Mercedes-Benz Connect calls via the over- ority over all other active calls.
  • Page 190 Current mileage and maintenance data call If a call was made via the multimedia system after If you initiate a call via Mercedes-Benz Connect, automatic accident or breakdown detection, the data will be transferred. This enables targeted following data is also transmitted: advice and smooth service.

  • Page 191: Mercedes-Benz Connect

    An overview of the data transmitted can be found call and SOS button) in the respective terms of use for Digital Extras. You can obtain these in the Mercedes-Benz Portal: The Accident Recovery and Breakdown Manage- https://www.mercedes.me ment Digital Extras and the Mercedes-Benz emer-...

  • Page 192: Mb Apps (Digital Extras)

    Calling up the Mercedes me ID user account Please note that Mercedes-Benz Connect Call is Multimedia system: a Mercedes-Benz service. In the event of an emer- © MB Apps Mercedes me gency always call the national emergency services...
  • Page 193 Follow the instructions on the display to link your Mercedes me ID user account with the vehicle. If the Mercedes-Benz App is available on a mobile phone, the vehicle link can be made via the displayed QR code. Calling up Digital Extras...

  • Page 194: 192 Mbux Multimedia System

    Operator's Manual. two type C USB ports. MBUX stands for Mercedes-Benz User Experience. You can operate the multimedia system with the following central control elements: Overview of the MBUX multimedia system...
  • Page 195 MBUX multimedia system 193 Home screen overview =9Ì: Swipe in the direction of the arrow (navigate) a Press (confirm) G Returns to the previous display 6 Makes or accepts a call ~ Rejects or ends a call To increase volume: swipe upwards To reduce volume: swipe down 8 To switch off the sound: press ß...
  • Page 196 194 MBUX multimedia system To save the destination in the digital map: Function of the MBUX Voice Assistant touch the touchscreen and hold until a mes- sage is shown. & WARNING Risk of distraction from infor- mation systems and communications To set the volume on a scale: touch the equipment touchscreen and move the finger to the left or right.
  • Page 197 MBUX multimedia system 195 Conducting a dialog Information on users, suggestions and favorites Starting a dialog & WARNING Risk of becoming trapped dur- Say "Hey Mercedes" to activate the MBUX ing adjustment of the driver's seat after Voice Assistant. Voice activation must be calling up a driver profile switched on in the multimedia system.
  • Page 198 196 MBUX multimedia system me PIN and a profile photo are made in the Scan the displayed QR code with the Mercedes me App or in the Mercedes me Portal. Mercedes me App or any QR code scanner on a mobile device. If the Mercedes me App is not User-specific content and applications with per- yet installed on your mobile device, you will be sonal data are protected by different levels...

  • Page 199: System Settings

    MBUX multimedia system 197 Select Protect Content. dialed as well as suggestions based on your music preferences. Select Voice Recognition. To delete collected suggestions: select Î. If necessary, authenticate yourself on the mul- Select Yes. timedia system. The suggestions are reset. Setting up voice recognition Adding favorites from categories Speak the sentence shown on the media dis-...
  • Page 200 198 MBUX multimedia system Install these updates, or else the security of your For software updates requiring a safe vehicle sta- multimedia system cannot be ensured. tus: when the last installation step is reached, a message appears on the media display after the The multimedia system displays a corresponding vehicle is switched off.
  • Page 201 MBUX multimedia system 199 Multimedia system: Follow the instructions on the device. The Wi-Fi connection is established. © Settings System Internet and Bluetooth Connecting using a security key The availability of the functions is dependent Select the vehicle from the device to be on the country.

  • Page 202: Navigation

    You can have the navigation system retrofitted at an While the multimedia system is being reset, its authorized Mercedes-Benz Center. functions such as the rear view camera are not available. Only reset the multimedia system when Navigation overview the vehicle is stationary.
  • Page 203 Map with complete route The service has been activated at an If the map is moved, the map switches authorized Mercedes-Benz Center. between 3D direction of travel and 2D north If Online Search is not available, the search is orientation.
  • Page 204 202 MBUX multimedia system Hides the keypad Selects a point of interest in the vicinity of the destination Switches to handwriting recognition Destination address Sets the written language Switches to digits and special characters Select one of the options. Switches to upper-case or lower-case letters When the Plan Charging Stops route option is...
  • Page 205 MBUX multimedia system 203 Select Í  Replace. Avoiding or using route sections, e.g. highways or The selected destination address is set as a ferries new destination. Route guidance begins. In the navigation module (expanded view), select Z. Selecting a route type Select Route.
  • Page 206 Activate or deactivate Traffic Incidents. Mercedes-Benz does not guarantee the accu- If the option is activated, all of the symbols are racy of the information provided in relation to shown. the car park or parking area.

  • Page 207: Overview Of Smartphone Integration

    Information on the parking garage/car between the mobile phone and multimedia system. park facility Mercedes-Benz recommends disconnecting For example, opening times, parking the connection via the device manager or the charges, current occupancy, maximum connecting cable only when the vehicle is sta- parking time, maximum access height.

  • Page 208: Radio And Media

    206 MBUX multimedia system The mobile phone uses this data to improve the accuracy of navigation, for example, when driving through a tunnel. Radio and media Overview of the symbols and functions in the media menu Symbol Designation Function Play Select to start or continue playback.

  • Page 209: Sound Settings

    MBUX multimedia system 207 Overview of the symbols and functions in the radio menu Symbol Designation Function © Home Select to return to the home screen. Messaging Select to call up messaging. Skip forwards/ Select to skip to the next or to the previous station. û/ü...

  • Page 210: 208 Transporting

    208 Transporting Always make sure that objects do not Notes on loading guidelines protrude from stowage spaces, parcel & DANGER Risk of poisoning from exhaust nets or stowage nets. gases Close the lockable stowage spaces before starting a journey. Combustion engines emit poisonous exhaust gases, such as carbon monoxide.

  • Page 211: Notes On Distributing The Load Within The Vehicle

    Transporting 209 Notes on distributing the load within the vehicle Securing loads Notes on load securing * NOTE Risk of damage to the floor covering & WARNING Risk of accident and injury due Excessive point loading on the cargo compart- to incorrect use of the lashing straps ment floor or on the load area can negatively affect the driving characteristics and could The following can occur:...
  • Page 212 210 Transporting Make sure that the load is secure before every Overview of cargo tie-down point journey and at regular intervals during a long journey. Adjust the load securing as necessary. Information on how to secure loads correctly can be obtained from the manufacturers of the load securing aids or tie downs for load securing, for example.

  • Page 213: Carrier Systems

    Mercedes-Benz recommends that you use only ance height roof luggage racks that have been tested and approved for Mercedes-Benz. These will help to If the vehicle height exceeds the maximum per- prevent vehicle damage. missible clearance height, the roof and other vehicle parts may be damaged.
  • Page 214 212 Transporting A wheel arch may be subjected to a load of 330 lb (150 kg).

  • Page 215: Maintenance And Care 213

    You can obtain further information concerning the servicing of your vehicle from a qualified specialist In these or similar operating conditions, have the workshop, e.g. an authorized Mercedes-Benz Cen- interior air filter, air filter, engine oil and oil filter, for ter.
  • Page 216 214 Maintenance and care If you have to carry out any work in the engine Before opening the hood, allow the compartment, touch only the following compo- engine to cool down. nents: In the event of a fire in the engine com- Hood partment, keep the hood closed and call the fire service.
  • Page 217 Maintenance and care 215 Open the hood and hold it up. Lower the hood and let it drop from a height of approximately 0.5 ft (15 cm). If it is still possible to lift the hood a little, open the hood again and let it drop from a height of approximately 0.7 ft (20 cm) until it engages correctly.
  • Page 218 Consult a service intervals. qualified specialist workshop. Mercedes-Benz recommends using original or Engine Oil Level System Currently Unavaila- tested replacement and service parts. ble: close the hood. Do not alter the engine oil or oil filter in...
  • Page 219 Maintenance and care 217 & WARNING Risk of scalding from hot cool- You may scald yourself if you open the cap when the drive system is at normal operating temperature. Allow the drive system to cool down before opening the cap. When opening the cap, wear protective gloves and safety glasses.
  • Page 220 Make sure that no windshield washer concentrate spills out next to the filler Use only coolant approved by Mercedes-Benz to opening. avoid damaging the engine cooling system. Replace coolant expansion reservoir cap * NOTE Damage to the exterior lighting due and tighten it in a clockwise direction.
  • Page 221 Maintenance and care 219 Mix the washer fluid with windshield washer concentrate all year round. Comply with the information about windshield washer fluid in the technical data (  page 279). Observe the further information about wind- shield washer fluid (  page 279). Cleaning the water drain valve of the air intake box &...

  • Page 222: Cleaning And Care

    220 Maintenance and care Vehicles with rear-wheel drive: Mercedes-Benz recommends that you have the fuel filter drained at a qualified specialist work- shop. Vehicles with all-wheel drive: Have the fuel filter drained by a qualified spe- cialist workshop. Cleaning and care...
  • Page 223 Washing the vehicle by hand Use only care products approved for Observe the legal requirements. For example, in Mercedes-Benz. a number of countries, washing by hand is permit- Do not polish the vehicle and light-alloy ted only in specially designated wash bays. In this wheels.
  • Page 224 Clean windows on the inside and outside Do not use dry cloths or abrasive or sol- with a damp cloth and with a cleaning vent-based cleaning agents to clean the agent recommended for Mercedes-Benz. insides of windows. Wiper blades With the wiper blades folded out, carefully Do not clean the wiper blades too often.
  • Page 225 Bleaching or dyeing seat belts can severely ers that have been recommended and weaken them. approved by Mercedes-Benz. Then wipe This can, for example, cause seat belts to tear it over again with a dry cloth. or fail in an accident.
  • Page 226 Clean with a damp microfiber cloth. Clean with a damp cloth. If very dirty: use a cleaning agent recommen- Steering wheel made from genuine leather ded for Mercedes-Benz. Do not attach stickers, films or similar materi- * NOTE Damage caused by wrong cleaners als.
  • Page 227 Clean with a microfiber cloth. Black piano-lacquer look: clean with a damp cloth and soapy water. If very dirty: use a cleaning agent recommen- ded for Mercedes-Benz. Do not use any cleaning agents, polishes or waxes containing solvents. Vehicle interior Clean with a damp cloth.

  • Page 228: 226 Breakdown Assistance

    226 Breakdown assistance Emergency hammer Emergency Removing the safety vest & WARNING Risk of injury if the emergency hammer is used Remove the safety vest from the storage com- partment in the driver's door. If you smash the windows with the emergency Safety vests can also be stored in the storage hammer, you may injure yourself: compartments of the rear doors and the co-...

  • Page 229: Emergency Call System

    When the emergency call is made: eCall can be deactivated by an authorized A voice connection is made to the Mercedes- Mercedes-Benz dealer. Please note that in the Benz emergency call center. event ownership of the vehicle is transferred A message with accident data is transmitted to to another owner in its deactivated state, eCall the Mercedes-Benz emergency call center.

  • Page 230: Flat Tire

    A message with accident data is transmitted to the Mercedes-Benz emergency call center. Function of the emergency call system self-diagno- The Mercedes-Benz emergency call center can transmit the vehicle position data to one of the Your car verifies the operability of the emergency emergency call centers.

  • Page 231: Battery

    Breakdown assistance 229 Mercedes-Benz recommends that you have the Replace the flat tire with the spare wheel. starter battery replaced at a qualified specialist Alternatively, consult a qualified special- workshop, e.g. a Mercedes-Benz service center. ist workshop. If you want to replace the battery yourself, observe...
  • Page 232 Connect the battery to a charger recommen- ded for Mercedes-Benz. Consult a qualified specialist workshop Batteries contain pollutants. It is illegal  page 123) to disconnect the battery. to dispose of them with the household rubbish.
  • Page 233 Breakdown assistance 231 The jumper cables/charging cables must not Fire, open flames, smoking and creating come into contact with any parts which may sparks must be avoided. move when the engine is running. Make sure that there is sufficient ventila- Make sure that neither you nor the battery is tion.
  • Page 234 232 Breakdown assistance First connect a red POSITIVE terminal clamp Installing and removing the floor covering from the starting assistance/charging cable to the POSITIVE terminal of the donor & WARNING Risk of accident due to objects battery. in the driver's footwell Using the second red POSITIVE terminal clamp Objects in the driver's footwell may impede of the starting assistance/charging cable,...

  • Page 235: Towing Or Tow-Starting

    Towing or tow-starting Permissible towing methods In the event of a breakdown, Mercedes-Benz rec- ommends that you have the vehicle transported instead of towed. * NOTE Damage to the vehicle due to towing...
  • Page 236 234 Breakdown assistance Permissible towing methods Both axles on the Front axle raised Rear axle raised ground Vehicles with automatic Yes, no further than Yes, no further than Yes, if the steering transmission and rear- 31 miles (50 km) at 31 miles (50 km) at wheel is immobilized in wheel drive...

  • Page 237: Electrical Fuses

    * NOTE Damage due to incorrect fuses Electrical components or systems could be damaged by incorrect fuses. Only use fuses which have been approved by Mercedes-Benz and which have the correct fuse rating. Rear towing eye The electrical fuses in your vehicle isolate defec-...

  • Page 238: Vehicle Tool Kit

    236 Breakdown assistance chart and further information on the electric fuses To close: press the cover firmly into the seat and relays can be found in the "Fuse allocation base until fasteners clip in. chart" supplement. Opening and closing the fuse box in the front pas- * NOTE Damage or malfunctions caused by senger's footwell moisture...

  • Page 239: Hydraulic Jack

    Breakdown assistance 237 The vehicle tool kit contains: Removing the vehicle tool kit a towing eye ® a screwdriver with Torx , Phillips and slotted heads The vehicle tool kit may also contain the following, for example: an open-end wrench a wheel wrench a release tool for the parking lock an insert bit...
  • Page 240 238 Breakdown assistance Pull out the holder completely and place it on the step. Hydraulic jack is located behind the last bench seat on the right. The jack has a maximum weight of 16.5 lbs Remove jack and the pump lever rod. (7.5 kg) depending on the vehicle's equipment.

  • Page 241: Wheels And Tires 239

    If no signs of dam- and dirt by the valve caps approved especially age can be detected, have the tires and wheels for your vehicle by Mercedes-Benz . checked at a qualified specialist workshop. Visually inspect the tread depth and the tire...

  • Page 242: Information On M+S Tires

    (4 mm) are not suitable for use in winter and Only install snow chains that have been do not provide sufficient grip. approved by Mercedes-Benz for these M+S tires with a tread depth of less than tires. ãin (4 mm) must be replaced immedi- ately.

  • Page 243: Tire Pressure

    Wheels and tires 241 Use snow chains only when the road surface & WARNING Risk of accident due to too low is completely snow-covered. Remove the snow a tire pressure chains as soon as possible when you come to Tires with pressure that is too low can overheat a road that is not snow-covered.
  • Page 244 242 Wheels and tires You can find information on recommended tire Notes on trailer operation The applicable tire pressure for the tires of the rear pressure for the vehicle's factory-installed tires on axle is always the recommended tire pressure for a the following labels: full load.
  • Page 245 Wheels and tires 243 Front axle tire pressures on vehicles with all-wheel/rear-wheel drive and single tires Front axle tire pressures with a max. front axle load of 4101 lbs (1860 kg) Tires/disk wheel Load condition Max. front axle load 4101 lbs (1860 kg) LT245/75R16 120/116Q Fully laden 320 kPa (3.2 bar/46 psi)
  • Page 246 244 Wheels and tires Front axle tire pressures with a max. front axle load of 4630 lbs (2100 kg) Tires/disk wheel Load condition Max. front axle load 4630 lbs (2100 kg) LT215/85R16 115/112Q Fully laden 450 kPa (4.5 bar/65 psi) Rear axle tire pressures for vehicles with all-wheel/rear-wheel drive and twin tires Rear axle tire pressures with a max.
  • Page 247 Wheels and tires 245 Rear axle tire pressures with a max. rear axle load of 7716 lbs (3500 kg) Tires/disk wheel Load condition Max. rear axle load 7716 lbs (3500 kg) 285/65R16C 131R Fully laden 520 kPa (5.2 bar/75 psi) Be sure to also observe the following further rela- ted subjects: Notes on tire pressure (...
  • Page 248 246 Wheels and tires Bear in mind the following related topic: nal low tire pressure as intended. TPMS mal- functions may occur for a variety of reasons, Notes on tire pressure (  page 241) including the installation of replacement or ▌Checking the tire pressure with the tire pressure alternate tires or wheels on the vehicle that monitor prevent the TPMS from functioning properly.
  • Page 249 Wheels and tires 247 Bear in mind the following related topic: Bear in mind the following related topic: Notes on tire pressure (  page 241) Notes on tire pressure (  page 241) ▌Restarting the tire pressure monitoring system ▌Radio equipment approval of the tire pressure monitoring system Requirements: The recommended tire pressure is correctly...

  • Page 250: Loading The Vehicle

    The load rating must be at least half the Also observe the following information: permissible axle load of the vehicle. The information about permissible weights on Mercedes-Benz recommends you use the the vehicle identification plate (  page 269) load-bearing index, which is given in the vehicle documents.
  • Page 251 If in doubt, ask an authorized The following table has examples of how to calcu- Mercedes-Benz dealer. late total and cargo load capacities with varying Even if you have calculated the total payload care- seating configurations and different numbers and fully, you should still make sure that the maximum sizes of occupants.

  • Page 252: Tire Labeling

    250 Wheels and tires Step 3 Example 1 Example 2 Permissible load (maximum 1500 lbs (680 kg) Ò 750 lbs 1500 lbs (680 kg) Ò 200 lbs gross vehicle weight rating from (340 kg) = 750 lbs (340 kg) (91 kg) = 1300 lbs (589 kg) the Tire and Loading Information placard minus the gross weight of all occupants)
  • Page 253 Wheels and tires 251 The data shown in the illustration is sample * NOTE Damage to the drivetrain from data. wheelspin The TIN is a unique identification number for tires Avoid wheelspin. and consists of the following components: DOT (Department of Transportation): tire sym- The traction grades –...
  • Page 254 252 Wheels and tires Information on maximum tire pressure Observe the tire load rating and speed rating required for your vehicle. The data shown in the illustration is sample data. First letter(s) Maximum permitted tire pressure 1, which is per- Nominal tire width in millimeters mitted for the tires must not be exceeded.

  • Page 255: Information On Definitions (Tires And Loading)

    Ensure that your tires have the required speed Association of Canada (RAC) regarding the tire rating. You can obtain information on the required traction on snow. speed rating at an authorized Mercedes-Benz Cen- ter. Information on definitions (tires and loading) Summer tires...
  • Page 256 254 Wheels and tires optional equipment available for the vehicle, PSI (pounds per square inch): standard unit of regardless of whether it is actually installed on the measurement for tire pressure. vehicle or not. Aspect ratio: relationship between tire height and Rim: the part of the wheel on which the tire is tire width in percent.

  • Page 257: Changing A Wheel

    Load-bearing index Speed rating Accessories that are not approved for your vehi- cle by Mercedes-Benz , or are not being used cor- rectly, can impair operating safety. & WARNING Risk of injury through exceeding Before purchasing and using non-approved acces-...
  • Page 258 256 Wheels and tires It is only permissible to deviate from this in the general operating permit being rendered the event of a flat tire to drive to the specialist invalid. workshop. Also observe the following further related subjects: Only install tires of the correct size on the Notes on tire pressure (  page 241) wheels.
  • Page 259 LT215/85 R16 The jack is maintenance-free. If there is a mal- function, please contact a qualified specialist Mercedes-Benz recommends that you stay workshop. within a wheel size group when changing a tire. In this way, you avoid having to recode the Vehicles with rear wheel drive control units.
  • Page 260 Only use the vehicle-specific jack that has If you park a vehicle with air suspension, the been tested and approved by Mercedes-Benz air suspension can remain active for up to an to raise the vehicle. If the jack is used incor- hour, even if the vehicle is switched off.
  • Page 261 Wheels and tires 259 The jack must be placed on a firm, flat and non-slip surface. If necessary, use a large, flat, load-bearing and non-slip underlay. The foot of the jack must be positioned verti- cally under the jack support point. Safety instructions while the vehicle is raised: Do not put your hands or feet under the vehi- cle.
  • Page 262 260 Wheels and tires Vehicles with all-wheel drive: turn the jack spindle counter-clockwise as far as it will Raise the vehicle until the tire is raised a maxi- mum of 1.2 in (3 cm) off the ground. Loosen and remove the wheel (  page 260).
  • Page 263 Turn the wheel so that the wheel bolts are in Mercedes-Benz and for the wheel in question. the middle of the holes. When you install the steel spare wheel, it is essen- Screw in the remaining wheel nuts.

  • Page 264: Spare Wheel

    262 Wheels and tires wise the rear axle differential could be damaged Wheel with central hub cap: position the retain- owing to the different wheel speeds. ing lugs of the central hub cap over the wheel bolts. Using the pump lever, slowly turn the drain screw on the jack approximately one revolution Hit the middle of the hub cap to engage it on and carefully lower the vehicle.
  • Page 265 Wheels and tires 263 To prevent hazardous situations: * NOTE Damage to the rear axle differential due to differing wheel speeds Check the tire pressure of the spare wheel or emergency spare wheel once Vehicles with Super Single tires: when you installed and, if necessary, adjust.
  • Page 266 264 Wheels and tires Installing and removing the spare wheel Slowly lower the spare wheel carrier to the ground. Vehicles with rear-wheel drive: removing the spare Lift the spare wheel carrier slightly and pull wheel (Panel Van or Tourer) the pump lever out of the sleeve. Use the pump lever to lift the spare wheel beyond the rear edge of the spare wheel car- rier 4.
  • Page 267 Wheels and tires 265 Vehicles with rear-wheel drive: removing the spare Place the jack beneath the corresponding jack support point. wheel (vehicle with lowered chassis) Move the pump lever up and down until the tire is raised a maximum of 1.18 in (3 cm) off the ground.
  • Page 268 266 Wheels and tires Vehicles with rear-wheel drive: removing the spare Slide the pump lever for the jack into the sleeve on the spare wheel carrier 4. wheel (chassis) Raise the spare wheel carrier with the pump lever and attach the right-hand retaining hook 1.

  • Page 269: Technical Data 267

    Technical data 267 When operating two-way radios in the Information on the technical data vehicle, always connect them to the low- The given data only applies to vehicles with stand- reflection exterior antenna. ard equipment. You can obtain further information at a qualified specialist workshop.

  • Page 270: Radio Regulations

    268 Technical data Frequency band Maximum transmis- sion output Mobile telephony Mobile telephony 0.5 W 3G/4G/5G There are no restrictions on use of the following devices in the vehicle: Two-way radios with a maximum transmission output of up to 100 mW Two-way radios with transmitter frequencies in the 380–410 MHz frequency band and a maxi- Cargo Van...

  • Page 271: Vehicle Identification Plate, Vehicle Identification Number (Vin) And Engine Number

    Technical data 269 Further information and updates are available at The data is vehicle-specific and may differ the following web address: from that shown. Always observe the specifi- cations on your vehicle identification plate. https://regulatoryradioinformation.cor- pinter.net/vans/us Vehicle identification plate, vehicle identification number (VIN) and engine number Vehicle identification plate (example: USA, Vehicle identification plate...
  • Page 272 270 Technical data Recommended tire pressure, rear (with cold Tire size, front tires) Tire size, rear Manufacturing date Wheel size, front Paint code Recommended tire pressure, front (with cold Wheel size, rear tires) VIN (vehicle identification number) Recommended tire pressure, rear (with cold tires) Permissible gross mass of vehicle combination Manufacturing date...

  • Page 273: Operating Fluids And Capacities

    Technical data 271 Emission Control Information label Plate confirming national emissions gas guide- line values (example: Canada, incomplete vehi- Example: Emission Control Information label cles) The data is vehicle-specific and may differ VIN engraved underneath the hood from that shown. Engine number The engine number is stamped onto the crank- case.
  • Page 274 Fuel You can identify operating fluids approved by ▌Notes on fuel grades for vehicles with gasoline Mercedes-Benz by the following labels on the con- engine tainer: Observe the notes on operating fluids MB-Freigabe (e.g. MB-Freigabe 229.51)  page 271).
  • Page 275 In this case, in consultation with a authorized * NOTE Damage due to incorrect fuel Mercedes-Benz Center, the fuel should be mixed Incorrect fuel can lead to engine damage. with the cleaning additive recommended by Refuel only ULSD or diesel fuel with a Mercedes-Benz.
  • Page 276 274 Technical data cation on the fuel dispenser, consult a gas station B20 fuels with bio-diesel content attendant. * NOTE Reduced engine output due to fuel The fuel quality recommended for your vehicle is with increased bio-contents found on the information label in the fuel filler flap  page 131).
  • Page 277 Technical data 275 Total fuel tank capacity (diesel engines) * NOTE Damage caused by additives in DEF or by diluting DEF Diesel engine Total capacity The DEF exhaust gas aftertreatment system OM654 approx. 25 US gal could be destroyed by the following: (93 liters) Additives in DEF Diluting DEF...
  • Page 278 Have the engine oil changed after the vents the engine from being restarted after issuing prescribed intervals. a warning message. Mercedes-Benz recommends having the oil ® Therefore, top up the DEF tank regularly during changed at a qualified specialist workshop.
  • Page 279 Technical data 277 MB-Freigabe or MB-Approval (diesel engines) Therefore, Mercedes-Benz recommends that you change the engine oil before the start of the cold Diesel engines MB-Freigabe or MB- season. Use only an approved engine oil in the Approval prescribed SAE viscosity class for this purpose.
  • Page 280 Observe the notes on paintwork/matte paintwork M274 around 11.1 US qt care (  page 221). (10.5 liters) Only use brake fluid approved by Mercedes-Benz in accordance with MB-Freigabe or MB-Approval OM654 around 10.6 US qt 331.0. (10.0 liters) Information on brake fluid is available at the follow-...
  • Page 281 Observe the notes on operating fluids side temperatures.  page 271). Always use coolant approved for Mercedes-Benz. & WARNING ‑ Risk of fire and injury from Observe the instructions in the MB Spec- windshield washer concentrate ifications for operating fluids320.1.

  • Page 282: Vehicle Data

    Mercedes- Benz Center. Only use a trailer hitch which has been tested and specially approved by Mercedes-Benz for your vehicle. Use only a ball neck that has been approved for your vehicle and for your Sprinter trailer hitch.
  • Page 283 Technical data 281 The maximum permissible towing capacity for unbraked trailers is 1,653 lbs (750 kg). Trailer loads The permissible weights and loads can also be obtained from the following sources of information: Vehicle documents The identification plates of the trailer hitch, trailer and vehicle The values approved by the manufacturer can be found in the following table.
  • Page 284 282 Technical data Front axle load, rear axle load, gross weight of vehicle combination (standard, optional) Vehicle types 1500 and 2500 with a maximum gross vehicle weight rating of 8,550 lbs (3.878 t), 9,050 lbs (4.105 t) and 9,480 lbs (4.300 t) Gross axle weight rating (GAWR), front axle (FA) Gross axle weight rating (GAWR), rear axle (RA) 5,360 lbs (2.431 t)
  • Page 285 Technical data 283 Vehicle type 2500 with a maximum permissible gross weight of 9,480 lbs (4.300 t) Gross combined weight rat- Gross trailer weight (GTW), Tongue weight rating (TWR) 6), 9) ing (GCWR) braked 9,480 lbs (4.300 t) – – Vehicle type 3500 with a maximum gross vehicle weight rating of 9,900 lbs (4.490 t) (Canada only) Gross combined weight rat- Gross trailer weight (GTW),...

  • Page 286: Cargo Tie-Down Points And Carrier Systems

    Rated tensile force is the maximum permissible mum permissible weights. Please consult an tensile force. authorized Mercedes-Benz Center if you have Further information on the cargo tie-down point any further questions. and tie-down eyes can be obtained in the "Trans- porting"...
  • Page 287 Technical data 285 Loading rails * NOTE Risk of accident if the maximum permissible roof load is exceeded Rated tensile force of cargo tie-down point in the cargo compartment If the weight of the roof luggage, including the roof luggage rack, exceeds the maximum per- Cargo tie-down point Rated tensile force missible roof load, there will be a risk of an...

  • Page 288: 286 Display Messages And Warning And Indicator Lamps

    286 Display messages and warning and indicator lamps saved display messages. Use the buttons on the Display messages left control panel on the steering wheel. Introduction Select the Service menu by swiping to the left ▌Notes on display messages or right on the Touch Control. Swipe upwards or downwards on the Touch &...
  • Page 289 Display messages and warning and indicator lamps 287 Occupant safety Display messages Possible causes/consequences and Solutions * The restraint system is malfunctioning (  page 33). & WARNING Risk of injury or fatal injury due to a malfunction in the window curtain airbag Left Window Air- The window curtain airbag might be triggered unintentionally or bag Fault Service...
  • Page 290 288 Display messages and warning and indicator lamps Driving and driving safety systems Display messages Possible causes/consequences and Solutions * ABS and ESP ® are malfunctioning. Other driving systems and driving safety systems (e.g. BAS) may also be malfunctioning. ÷ The brake system continues working with the normal effect.
  • Page 291 Display messages and warning and indicator lamps 289 Display messages Possible causes/consequences and Solutions ® Have ESP checked at a qualified specialist workshop. ÷ * ESP ® is temporarily unavailable. Other driving systems and driving safety systems may also be mal- functioning.
  • Page 292 290 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions é * ATTENTION ASSIST has failed. Consult a qualified specialist workshop. ATTENTION ASSIST Inop- erative * Cruise control cannot be activated as not all activation conditions have been met.
  • Page 293 Display messages and warning and indicator lamps 291 Display messages Possible causes/consequences and Solutions If the display message does not disappear: Stop in accordance with the traffic conditions. Secure the vehicle against rolling away. Clean the windshield. Driver assistance systems Display messages Possible causes/consequences and Solutions...
  • Page 294 292 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions If the display message does not disappear even after a driving time of about 15 minutes: Stop in accordance with the traffic conditions. Clean the windshield, especially in the position of the multifunc- tion camera (  page 143).
  • Page 295 Display messages and warning and indicator lamps 293 Display messages Possible causes/consequences and Solutions Blind Spot Assist and * Blind Spot Assist is temporarily non-operational. Exiting Warning Cur- The following causes are possible: rently Unavailable See You have coupled up a trailer. Operator's Manual The sensors in the rear bumper are dirty.
  • Page 296 294 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Stop in accordance with the traffic conditions. Secure the vehicle against rolling away. Clean the windshield. Active Lane Keeping * Active Lane Keeping Assist is malfunctioning . Assist Inoperative Drive on.
  • Page 297 Display messages and warning and indicator lamps 295 Parking assistance systems Display messages Possible causes/consequences and Solutions PARKTRONIC Inopera- * Parking Assist PARKTRONIC is malfunctioning. tive See Operator's Man- When the causes have been eliminated, the system will be available again.
  • Page 298 296 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The fan motor is defective. Check the coolant temperature display ? on the instrument cluster. If the coolant temperature is below the maximum value specified below, you can continue driving to the nearest qualified specialist workshop.
  • Page 299 Display messages and warning and indicator lamps 297 Display messages Possible causes/consequences and Solutions * The engine oil level has fallen to the minimum level. * NOTE Engine damage caused by driving with insufficient engine oil Add 1 Quart of Engine Oil When Next Refueling Avoid long journeys with insufficient engine oil.
  • Page 300 298 Display messages and warning and indicator lamps Brakes Display messages Possible causes/consequences and Solutions Check Brake Pads See * The brakepads have reached their wear limit. Operator's Manual & WARNING Risk of accident due to restricted braking power When the brake pads have reached their wear limit, the braking power may be restricted.
  • Page 301 Display messages and warning and indicator lamps 299 Display messages Possible causes/consequences and Solutions * The red ! indicator lamp flashes, and the yellow ! warning lamp lights up. The parking brake is malfunctioning. Switch the vehicle off and on again. Release or apply the parking brake.
  • Page 302 300 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Do not continue driving! Contact a qualified specialist workshop. Where necessary, also secure the parked vehicle against rolling away. * The yellow ! indicator lamp is lit, and the red ! indicator lamp flashes for approximately ten seconds after the electric parking brake has been applied or released.
  • Page 303 Display messages and warning and indicator lamps 301 Display messages Possible causes/consequences and Solutions Observe the notes on parking the vehicle (  page 138). Tires Display messages Possible causes/consequences and Solutions Please Correct Tire Pres- * The yellow h warning lamp also lights up. sure The tire pressure is too low in at least one tire, or the difference in tire pressure between the individual wheels is too great.
  • Page 304 302 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Observe the notes on flat tires. Stop the vehicle without steering or braking suddenly. Pay atten- tion to the traffic conditions. Secure the vehicle against rolling away. Check the tires.
  • Page 305 Display messages and warning and indicator lamps 303 Display messages Possible causes/consequences and Solutions * The state of charge of the 12 V battery is too low. Stop the vehicle immediately in accordance with the traffic condi- tions. Do not continue driving! Stop Vehicle and Do Not Leave the engine running.
  • Page 306 304 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Place Key in the Marked * Key detection is malfunctioning. Space See Operator's Change the key's position in the vehicle. Manual Place the key in the slot for starting with the key (  page 112).
  • Page 307 Display messages and warning and indicator lamps 305 Display messages Possible causes/consequences and Solutions Á * Have the key replaced. Consult a qualified specialist workshop. Replace Key Vehicle Display messages Possible causes/consequences and Solutions Wiper Fault * The windshield wiper is malfunctioning. Restart the vehicle.
  • Page 308 306 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * You are about to exit the vehicle when it is in a ready-to-drive state. Switch off the vehicle, secure it against rolling away and take the key with you.
  • Page 309 Display messages and warning and indicator lamps 307 Display messages Possible causes/consequences and Solutions To Engage Drive Range * You have tried to shift the transmission to position k without apply- R First Depress the Brake ing the brake. Depress the brake pedal. Shift the transmission to position k.
  • Page 310 If an emergency call is unavailable, a message to this effect will appear on the instrument cluster. Consult a qualified specialist workshop. You can find more information on the regional availability of the emergency call system at: http://www.mercedes-benz.com/ connect_ecall Lights Display messages...

  • Page 311: Indicator And Warning Lamps

    Display messages and warning and indicator lamps 309 Display messages Possible causes/consequences and Solutions Adaptive Highbeam Assist will then be operational again. Adaptive Highbeam * Adaptive Highbeam Assist is malfunctioning. Assist Inoperative Switch high beam on/off manually. Consult a qualified specialist workshop. Coolant too hot/cold (  page 314) Indicator and warning lamps...
  • Page 312 310 Display messages and warning and indicator lamps Occupant safety Warning/indicator lamp Possible causes/consequences and Solutions *The red restraint system warning lamp is on while the vehicle is on. The restraint system is malfunctioning (  page 33). & WARNING Risk of injury due to malfunctions in the restraint Restraint system warning system lamp...
  • Page 313 Display messages and warning and indicator lamps 311 Warning/indicator lamp Possible causes/consequences and Solutions ÷ * The yellow ESP ® warning lamp is on while the vehicle is on. ® is malfunctioning. Other driving systems and driving safety systems (e.g. BAS) may also be malfunctioning.
  • Page 314 312 Display messages and warning and indicator lamps Warning/indicator lamp Possible causes/consequences and Solutions Note the messages on the instrument cluster. *The red brake system warning lamp is on while the vehicle is on. Possible causes: The brake force boosting is malfunctioning and the braking charac- Brakes warning lamp (red) teristics may be affected.
  • Page 315 Display messages and warning and indicator lamps 313 Warning/indicator lamp Possible causes/consequences and Solutions Have the brake system checked immediately at a qualified specialist workshop. Driving and driving safety systems Warning/indicator lamp Possible causes/consequences and Solutions *The red distance warning lamp lights up while the vehicle is in motion. The distance to the vehicle in front is too small for the selected speed.
  • Page 316 314 Display messages and warning and indicator lamps Warning/indicator lamp Possible causes/consequences and Solutions * The yellow "door open" indicator lamp is lit. A door is not fully closed Close all the doors. Door indicator lamp Engine Warning/indicator lamp Possible causes/consequences and Solutions *The red electrical malfunction warning lamp is lit.
  • Page 317 Display messages and warning and indicator lamps 315 Warning/indicator lamp Possible causes/consequences and Solutions In the event of a fire in the engine compartment, keep the hood closed and call the fire service. Pay attention to the display messages. Stop the vehicle immediately in accordance with the traffic condi- tions and switch it off.
  • Page 318 316 Display messages and warning and indicator lamps Warning/indicator lamp Possible causes/consequences and Solutions If the coolant has to be topped up frequently, have the engine cooling system checked at a qualified specialist workshop. Ensure that the air supply to the radiator is not impaired, e.g. by a plastic bag that has been blown onto the grille.
  • Page 319 Display messages and warning and indicator lamps 317 Warning/indicator lamp Possible causes/consequences and Solutions & WARNING Risk of an accident due to insufficient tire pressure The tires can burst. The tires can wear excessively and/or unevenly. The driving characteristics as well as the steering and braking may be greatly impaired.

  • Page 320: 318 Index

    318 Index Air intake box 1, 2, 3 ... Cleaning the water drain valve..... 219 3-zone automatic climate control (con- Air vents trol panel)..........104 Adjusting (front)........107 360° Camera Adjusting (rear passenger compart- Button..........162 ment)..........108 Care........... 222 Adjusting (roof)........
  • Page 321 Disconnecting the starter battery..233 Breaking-in notes........113 Installing/removing the floor cover- Bulbs............93 ing............232 Key............48 Notes (vehicle battery)......229 Calling the Mercedes-Benz Customer Starting assistance......230 Center............187 Battery main switch Calls Notes..........123 Via the overhead control panel.... 187 Switching power supply on/off....
  • Page 322 320 Index Car-to-X-Communication Charging wirelessly (mobile tele- Display on map........203 phone in front)........85 Mobile telephone (USB socket)..... 84 Care Car wash..........220 Child safety lock Carpet..........223 Sliding door.......... 45 Display..........223 Child seat Exterior lighting........222 Adjusting the vehicle seat..... 42 Genuine wood/trim elements.....
  • Page 323 Index 321 Switching the rear window heater on/off..........107 Damage Switching the windshield heater Limited protection......... 36 on/off..........107 Data processing in the vehicle..... 26 Synchronization function..... 106 Ventilating the vehicle (convenience Data protection rights......... 28 opening)..........63 Data storage Close-range braking........
  • Page 324 322 Index Transmission position display....124 5  Engine Oil Pressure Stop Transmission positions......124 Switch Off Vehicle....... 297 Display :  Fault See Operator's Manual..308 Clean..........223 6  Front Left Fault Service Display (instrument cluster)....... 182 Required (example)......287 Display message, Message (instrument !  Incline Too Steep See Opera- cluster) tor's Manual........
  • Page 325 Index 323 6  Restraint System Fault Active Lane Keeping Assist Inopera- Service Required......... 287 tive............. 294 ð  Restricted During Trailer Active Lane Keeping Assist Reduced Range of Functions See Operator's Operation........... 292 Manual..........293 #  See Operator's Manual..... 303 Adaptive Highbeam Assist Currently Ù  Steering Fault Increased Unavailable See Operator's Manual..
  • Page 326 324 Index Drinking and driving......113 Speed Limit (Winter Tires) XXX mph..289 Driving abroad (information)....115 Tire Press. Monitoring System Cur- Driving in winter........117 rently Unavailable....... 302 General driving tips......113 Tire Pressure Monitoring System Light adjustment when driving abroad... 87 Limit speed.........
  • Page 327 Index 325 Dynamic handling control system....145 Emergency hammer........226 Emergency key Removing/inserting......48 E10, Fuel (gasoline)........272 Emergency operation mode Starting the vehicle......112 EBD, Electronic Brakeforce Distribution..147 Emergency Tensioning Devices ECO display Inflating..........34 Function..........121 Resetting..........184 Energy consumption SmartKey..........
  • Page 328 326 Index Exit warning Tank content and fuel reserve..... 274 Blind Spot Assist......... 169 Use of additives........273 Exiting a parking space Fuel tank Drive Away Assist........ 167 Problems..........133 PARKTRONIC........156 Function the event of an accident....35 Exterior lighting Fuses Care...........
  • Page 329 Index 327 Immobilizer..........64 ISOFIX child seat anchor Installing..........43 Impact protection Close-range braking......168 Inattention detection......... 163 Jack Incorrect behavior by vehicle occupants Hydraulic..........237 Limited protection......... 35 Removing from stowage compart- Indicator ment (hydraulic jack)......238 Changing bulbs (front)......93 Storage location........
  • Page 330 328 Index Light adjustment when driving abroad... 87 Maneuvering Light switch.......... 87 Close-range braking......168 Low beam..........87 Maneuvering assistant Parking lamps........87 Close-range braking......168 Rear fog light........87 Drive Away Assist........ 167 Responsibility with lighting systems..87 Manual parking brake Switch-off delay time......
  • Page 331 Occupant safety Making a call via the overhead con- Air bag..........38 trol panel..........187 Automatic measures after an accident.. 34 Mercedes-Benz Customer Center..187 Basic information........31 Transferred data......... 188 Child seat..........39 Mercedes-Benz emergency call system Information on the child restraint Self-diagnosis........
  • Page 332 330 Index Onboard Logic Unit PARKTRONIC........156 Data storage......... 28 Parking brake (manual)......139 Online services........28 Parking brake lever........139 Online services........... 28 Parking for an extended period....142 Open-source software......... 29 Parking lamps..........87 Opening/closing the hood......213 PARKTRONIC..........
  • Page 333 Index 331 Rear window wiper Restraint system Switching on/off........98 Basic information........31 Basic instructions for children....39 Rear-end doors Deployment situations......34 open over 90°........59 Functionality......... 33 Opening/closing (from the inside)..60 Information on function......35 Opening/closing (from the outside)..58 Information on the correct seat Rear-view camera position..........
  • Page 334 332 Index Correct driver's seat position....67 Sliding door Door control panel........ 13 Child safety lock........45 Folding the folding seat up/down..74 electric sliding door......55 Installing/removing rear bench seat..75 electrical closing aid......55 Memory function......70, 72 Function..........
  • Page 335 Index 333 Start/stop button Reserve..........274 Parking the vehicle......138 Technical data Starting the vehicle......111 Coolant filling capacity......279 Switching on the power supply or Engine oil filling capacity..... 276 the vehicle.......... 110 Information......... 267 Starting Notes on trailer hitch......280 Remote Online........
  • Page 336 334 Index Tire temperature Setting..........167 Checking..........246 Trailer hitch Tire pressure monitoring system..245 Care........... 222 Tire tread..........239 Coupling/uncoupling a trailer....177 Information......... 177 Tire-change tool kit........257 Information about trailer operation..174 Tires Notes..........280 Characteristics........252 Permissible trailer loads and trailer Checking..........
  • Page 337 Index 335 Vehicle interior Cooling/heating (Remote Online)..111 Unfastening..........38 Vehicle key..........47 Unlocking setting........48 Vehicle level Updates............ 197 ENR (electronic level control)....128 USB socket (front)........84 Raising/lowering......... 129 User profiles Vehicle operation Adding a user........196 Outside the USA or Canada....20 Note...........
  • Page 338 336 Index Snow chains........240 !  Parking brake indicator lamp Speed rating........252 (yellow)..........311 Storing..........257 Ù  Power steering warning lamp Tire and Loading Information placard.. 248 (red)........... 313 Tire pressure........241 Tire pressure monitoring system..245 6  Restraint system warning Tire pressure table...... 242, 245 lamp...........

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