Mercedes-Benz Sprinter 2013 Operating Instructions Manual
Mercedes-Benz Sprinter 2013 Operating Instructions Manual

Mercedes-Benz Sprinter 2013 Operating Instructions Manual

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The following online version of the Owner's Man-
ual describes all models as well as all the stand-
ard and optional equipment of your vehicle. Coun-
try-specific differences in the language variants
are possible. Note that your vehicle may not be
fitted with all features described. This is also the
case for safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz
dealer if you would like to have a printed Owner's
Manual for other vehicle models and vehicle
model years. The online version is the current
valid Owner's Manual version. Possible variations
to your vehicle may not be taken into account as
Mercedes-Benz constantly updates their vehicles
and equipment to the state of the art and introdu-
ces changes in design and equipment.
Please also read the printed Owner's Manual, any
supplementary documents and the digital Own-
er's Manual in the vehicle.
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are subject to Copyright and other laws for the
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Summary of Contents for Mercedes-Benz Sprinter 2013

  • Page 1 Note that your vehicle may not be fitted with all features described. This is also the case for safety-relevant systems and functions. Please contact your authorised Mercedes-Benz dealer if you would like to have a printed Owner’s Manual for other vehicle models and vehicle model years.
  • Page 2 Sprinter Operating Instructions...
  • Page 3 Symbols WARNING Warning notes make you aware dangers which could pose a threat to your health or life, or to the health and life of others. Environmental note Environmental notes provide you with infor- mation on environmentally aware actions or disposal.
  • Page 4 Welcome to the world of Mercedes-Benz English in the interactive Operating Instruc- tions on the Internet at: Before you first drive off, read this Operating Instructions carefully and familiarise yourself www.mercedes-benz.de/ with your vehicle. Please adhere to the infor- betriebsanleitung-transporter...
  • Page 6 Contents Index ............4 At a glance ........... 31 Introduction ......... 23 Safety ........... 43 Opening and closing ......69 Seats, steering wheel and mirrors ..93 Lights and windscreen wipers ..103 Climate control ......... 125 Driving and parking ......151 On-board computer and displays ..
  • Page 7 Index Airbags 1, 2, 3 ... Front airbag (driver, front 12 V socket ........271 passenger) ........47 4ETS (Electronic Traction Support) . . . 60 Important safety guidelines ..... 46 Triggering ......... 45 Windowbag ........48 Air-conditioning system ABS (Anti-lock Braking System) see Climate control Display message ......
  • Page 8 Index Switching off the alarm ....66 Selecting a switch-on time ..... 140 Tow-away protection ......66 Setting the switch-on time ..... 141 Attachments AUX jack ..........272 see Add-on equipment Attachments/add-on equipment ..28 Authorised workshop BAS (Brake assist) see Qualified specialist workshop Display message ......
  • Page 9 Index Bleeding the fuel system ....162 Brake fluid (notes) ......357 Blind Spot Assist Checking brake fluid level ....290 Activating/deactivating ....190 Display message ......236 Notes/function ......188 Driving tips ........176 Trailer towing ......... 190 Important safety notes ....176 New brake pads/linings ....
  • Page 10 Index Wheels ........... 304 Rear interior light ......120 Windows ........304 Reversing lamp (platform truck) ..117 Wiper blades ........305 Side marker lamp ......119 Car key Tail lamp (platform truck) ....117 see Key Turn signals (front) ......114 Turn signals (rear, platform truck) ..
  • Page 11 Index Reheat function (air dehumidifica- Coolant (engine) tion) ..........135 Checking the level ......289 Setting the air distribution ..... 134 Displaying the temperature (on- Setting the airflow ......134 board computer) ......217 Setting the air vents ...... 137 Display message ......
  • Page 12 Index Diagnostics connection ...... 26 Distance warning function Diesel ..........351 Activating/deactivating ....63 Diesel engine Function/notes ........ 62 Warning lamp ........63 Preglow indicator lamp ....258 Door Diesel fuels Central locking/unlocking (key) ..70 Bio-diesel (FAME fuel) ....352 Control panel ........
  • Page 13 Index Brakes ........... 176 Manual retraction ......84 Downhill gradient ......176 Obstacle detection ......83 Driving abroad ....... 175 Electrical system Driving in mountainous areas ..181 Battery main switch ....... 152 Driving in winter ......178 Electric sliding door Driving on flooded roads ....
  • Page 14 Index Tow-starting (vehicle) ..... 318 Exhaust gas aftertreatment ....27 Warning lamp (engine diagnos- Display messages (vehicles with- tics) ..........257 out steering wheel buttons) ... 231 Engine electronics Display messages (vehicles with Notes ..........347 steering wheel buttons) ....242 Problem (fault) .......
  • Page 15 Warning and indicator lamps ... 36 Gear stick Instrument cluster lighting ....211 cleaning ......... 307 Instrument lighting Genuine Mercedes-Benz parts ..346 see Instrument cluster lighting Glove compartment ......264 Interior lighting ......... 110 Changing bulbs ......119 Front ..........110 Motion detectors ......
  • Page 16 Index Interior motion sensor Lashing eyelets Deactivating ........67 Fitting ..........281 Function ........... 66 Permissible tensile load ....360 Priming ..........67 Lashing points and lashing mate- Switching off ........67 rial ISOFIX child seat securing system ..53 Important safety notes ....
  • Page 17 Operation ........216 tion ..........150 Settings ......... 219 Load distribution ....... 278 Telephone ........226 Loading guidelines Mercedes-Benz Service Centre Important safety notes ....276 see Qualified specialist workshop Loading rails Message see Display message Maximum tensile strength ..... 360...
  • Page 18 Index Pets in the vehicle ......58 Vehicle registration ......26 Seat belt .......... 48 Warning note sticker ......27 Odometer ........... 217 Operating system see Total distance recorder see On-board computer see Trip meter Outline lamp Off-road driving Replacing bulbs ......118 Checklist after driving off-road ..
  • Page 19 Index Perimeter lamp Range (vehicles with steering Replacing bulbs ......118 wheel buttons) ........226 Petrol ..........349 Rear bench seat Pets in the vehicle ....... 58 Installing/removing (crewbus) ..97 Stowage compartment (crewcab) . . 267 Plastic trim (cleaning instructions) .. 307 Rear compartment Platform dropside Activating/deactivating the air...
  • Page 20 Index Refuelling Fuel filler flap ......... 167 Safety Fuel gauge ........211 Children in the vehicle ..... 51 Important safety notes ....166 Child restraint systems ....51 Refuelling process ......167 Safety systems see Fuel see Driving safety systems Releasing the parking lock man- Seat ually (automatic transmission) ..
  • Page 21 Index Service product Closing assist ........79 Bio-diesel (FAME fuel) ....352 Important safety notes ....77 Service products opening/closing ......77 see Electrical sliding door ® AdBlue special additives ....354 Sliding door and rear door Brake fluid ........357 Unlocking (key) ........
  • Page 22 Index Starting-off aid Switching the surround lighting Display message ......236 on/off (on-board computer) ..... 223 Indicator lamp ........ 252 Switch unit Operation ........157 see Control panel Start-off assist Swivel seat ........... 96 Display message ......236 Steering assist Display message ......
  • Page 23 Index Time Trailer coupling Setting the clock (vehicles with- see Trailer tow hitch out steering wheel buttons) ... 213 Trailer towing Setting the time (vehicles with 7-pin connector ......208 steering wheel buttons) ....222 Blind Spot Assist ......190 Timer Cleaning the trailer tow hitch ..
  • Page 24 Index Tyre pressure Calling up (on-board computer) ..327 Variable SPEEDTRONIC Display messages (vehicles with- see SPEEDTRONIC out steering wheel buttons) ... 230 Vehicle Display messages (vehicles with Correct use ........27 steering wheel buttons) ....248 Data acquisition ....... 29 Recommended .......
  • Page 25 Index Battery charge ....... 255 Windscreen Brakes ........... 252 Demisting ........134 Brake wear ........255 Windscreen heating Bulbs ..........260 Switching on/off ......135 Clutch pedal ........261 Windscreen washer fluid Diesel particle filter ....... 258 Topping up ........291 Doors ..........
  • Page 26: Product Information

    Mercedes-Benz will take back your this planet sparingly and in a manner which Mercedes-Benz in order to dispose of it in an takes the requirements of both nature and environmentally responsible manner in humanity into consideration.
  • Page 27 Important safety notes Genuine Mercedes-Benz parts, approved con- version parts and accessories are available WARNING from a Mercedes-Benz Service Centre. Here If you do not have the prescribed service/ you will receive advice about permissible maintenance work or necessary repairs car-...
  • Page 28 1999/5/EC. You can obtain further informa- assemblies and systems. tion from any Mercedes-Benz Service Centre. There is a risk of damage to the vehicle if: Electromagnetic compatibility the vehicle makes contact with the ground, e.g.
  • Page 29 There is a risk of an accident. work on electronic components Do not connect any equipment to a diagnos- Mercedes-Benz recommends that you use a tics connection in the vehicle. Mercedes-Benz Service Centre. WARNING...
  • Page 30 It is advisable to register your vehicle with a To function properly, BlueTEC exhaust gas Mercedes-Benz Service Centre. Inform aftertreatment must be operated with the Mercedes-Benz as soon as possible about any ® ® change of address or vehicle ownership.
  • Page 31 ® When the AdBlue supply tank is empty, after Mercedes-Benz expressly for the type of vehi- the engine is restarted the engine manage- cle concerned. ment system restricts travel to a maximum of These parts have been specially tested to 20 km/h.
  • Page 32 Mercedes-Benz implied warranty or by the Services include, for example: New or Used-Vehicle Warranty. repair services...
  • Page 34 Dashboard ........... 32 Instrument cluster ......35 Steering wheel with buttons ....38 Centre console ........38 Overhead control panel ...... 39 Door control panel ......40 Further control panels ......40...
  • Page 35 Dashboard Dashboard Cockpit, right-hand-drive vehicles...
  • Page 36 Dashboard Function Page Function Page Door control panel Rear-view mirror Light switch PARKTRONIC warning dis- play Headlamp range control Opens/closes the right- Combination switch hand side window • Turn signals • Main-beam headlamps Stowage compartment (jack and vehicle tool kit) •...
  • Page 37 Dashboard Function Page Function Page Opens the bonnet Steering wheel buttons...
  • Page 38 Instrument cluster Instrument cluster Displays and controls Instrument cluster on vehicles without steering wheel buttons Instrument cluster in vehicles with steering wheel buttons Function Page Function Page Speedometer Reset button 9 Rev counter Menu button 4 • Changes standard dis- f, g Brightens/dims the play instrument cluster lighting...
  • Page 39 Instrument cluster Indicator and warning lamps Instrument cluster on vehicles without steering wheel buttons Instrument cluster on vehicles with steering wheel buttons Function Page Function Page ; Engine diagnostics indica- Speedometer with warn- ing and indicator lamps tor lamp d ESP % Preglow ®...
  • Page 40: Reserve Fuel

    Instrument cluster Function Page Function Page Ø AdBlue # Battery charging malfunc- ® supply low or con- tion taminated/diluted Exhaust gas aftertreatment b Bulb defective malfunction Rev counter with warn- Ä Distance warning system ing and indicator lamps malfunctioning c Parking brake applied Ã...
  • Page 41: Centre Console

    Centre console Steering wheel with buttons Centre console Function Page Display On-board computer oper- ation Function Page Selects a submenu or adjusting the volume Stowage compartment W Up/increases the vol- Audio 10 or Audio 15, see the separate operating X Down/reduces the instructions volume Air-conditioning control...
  • Page 42: Overhead Control Panel

    Overhead control panel Overhead control panel Function Page f Activates/deactivates PARKTRONIC ¤ Activates/deactivates ECO Start £ Switches the hazard warn- ing lamps on/off à Activates/deactivates ASR Ã Central locking, interior/ Ä rear compartment Function Page æ Activating/deactivating Microphone for the mobile the distance warning func- phone tion...
  • Page 43: Further Control Panels

    Further control panels Door control panel Further control panels Control panel between the light switch and the steering wheel Function Page Adjusts the exterior mirrors Function Page Selects an exterior mirror y Switches the hot-water Opens/closes the left-hand auxiliary heater on/off side window ±...
  • Page 44 Further control panels Control panel between the steering Function Page wheel and the ignition lock ´ Ventilates the load com- · partment 6 Activates/deactivates KEY- LESS-ENTRY Function Page Switches the central rear compartment lighting on/ ¤ Activates/deactivates ECO Start with Euro 5 engine Activates/deactivates ECO Start with Euro 6 engine ¬...
  • Page 46: Table Of Contents

    Useful information ......44 Occupant safety ........44 Child restraint systems ...... 51 Child-proof locks ......... 57 Pets in the vehicle ......58 Driving safety systems ....... 58 Anti-theft systems ......65...
  • Page 47: Occupant Safety

    SRS (Supplemental Restraint System) The airbag system can be adjusted for a per- son with a physical disability. For further Introduction information, consult a Mercedes-Benz SRS consists of: Service Centre. + warning lamp or 6 warning lamp The seat belts, together with SRS (Supple-...
  • Page 48 Occupant safety airbag control unit with crash sensors are the first to be triggered by the airbag con- trol unit. belt tensioners The front airbags are not deployed unless the belt force limiters vehicle's rate of longitudinal deceleration rea- SRS reduces the risk of occupants hitting ches a higher value.
  • Page 49 Occupant safety Not all airbags are deployed in an acci- vehicles which have a co-driver's front air- dent. The various airbag systems work bag. Children in a rearward-facing child independently of one another. restraint system must be secured on a suit- How the airbag system works is deter- able rear seat.
  • Page 50 There is a danger of Front airbags injury. Suitable seat covers are available from a Mercedes-Benz Service Centre, for example. WARNING The doors contain sensors for controlling air- bags. Damage to the doors may affect the functioning of the thoraxbags.
  • Page 51 Occupant safety occupants on the side of the vehicle on which the impact occurs. The windowbags are integrated into the side of the roof frame above the front doors. Windowbags : are deployed: on the side on which the impact occurs at the start of an accident with a high rate of lateral vehicle deceleration or accelera- tion, e.g.
  • Page 52 Persons under 1.50 m in height and children under 12 years of age cannot wear the seat Mercedes-Benz recommends that you only belts properly. They therefore require addi- use seat belts which have been approved...
  • Page 53 Occupant safety seat mechanism. This could damage the Adjust belt sash guide ; to the appropri- door, the door trim panel and the seat belt. ate height. Damaged seat belts can no longer perform Let go of release button : and make sure their protective function and must be that belt sash guide ;...
  • Page 54: Child Restraint Systems

    Child restraint systems Belt tensioners tighten the seat belts in an Child restraint systems accident, pulling them close against the seat Important safety notes occupant's body. Belt tensioners do not correct an incorrect WARNING seat position or incorrectly worn seat belts. To reduce the risk of serious or even fatal Belt tensioners do not pull occupants back injury to the child in the event of an accident,...
  • Page 55 If the child restraint system is placed in direct mation about the correct child restraint sys- sunlight, the parts could become very hot. tem from any Mercedes-Benz Service Centre. Children could be suffer burns by touching these parts, in particular on the metallic parts of the child restraint system.
  • Page 56 Child restraint systems Always observe the notes on using the child restraint system as well as the installation and operating instructions provided by the manufacturer for the child restraint system being used. WARNING If the child restraint system is incorrectly secured with the seat belt, it cannot perform its intended protective function.
  • Page 57 Child restraint systems ! When fitting the child restraint system, Top Tether make sure that the seat belt for the middle seat does not get trapped. Top Tether anchorage points Securing rings Install the ISOFIX child restraint system. Comply with the manufacturer's instruc- tions when installing the ISOFIX child restraint system.
  • Page 58 Child restraint systems Make sure that: the Top Tether hook = is hooked into Top Tether anchorage ;, as shown the Top Tether belt ? is not twisted Tighten Top Tether belt ?. Comply with the manufacturer's installation instructions when doing so. Move the head restraint back down again slightly if necessary.
  • Page 59 Child restraint systems Suitable positioning of the child restraint systems When mounting a forward-facing child restraint system on the co-driver's seat, move the co-driver's seat to the rearmost position. Weight and age categories Child restraint system on Child restraint system on the co-driver's or twin co- the rear bench seat driver's seat...
  • Page 60: Child-Proof Locks

    Child-proof locks Recommended child restraint systems Weight and age Manufac- Type Type approval MB order num- categories turer number Category 0: up to Britax Römer BABY SAFE E1 03 301146 B6 6 86 8213 10 kg; PLUS up to approximately 9 months Category 0+: up to Britax Römer...
  • Page 61: Driving Safety Systems

    Driving safety systems electric sliding door at any time from inside the key with you and lock the vehicle. Never the vehicle using the Å switch in the leave children unattended in the vehicle. centre console ( page 80). You can activate the child-proof lock for the To activate/deactivate: slide latch : in sliding door ( page 58) and the rear door...
  • Page 62 Driving safety systems tains the steerability of your vehicle while Important safety notes braking. If you fail to adapt your driving style or if you ABS acts from a speed of about are inattentive, the driving safety systems can 5 km/hupwards, regardless of road surface neither reduce the risk of accident nor over- conditions.
  • Page 63 Driving safety systems EBD (electronic brake force distribu- WARNING tion) ® If ESP is malfunctioning it will not provide any vehicle stabilisation. There is an WARNING increased risk of skidding or of an accident. If EBD has malfunctioned, the rear wheels can Exercise caution when continuing to drive.
  • Page 64 Driving safety systems qualified workshop. You could otherwise is braked until the vehicle/trailer combina- damage the drive train or the brake system. tion is stabilised. If necessary, the vehicle's engine output is limited. Vehicles with all-wheel drive are equipped If your vehicle with trailer (vehicle/trailer ®...
  • Page 65 Driving safety systems On vehicles without steering wheel but- In such cases, the distance warning function tons: the d indicator lamp in the instru- may: ment cluster flashes. give an unnecessary warning On vehicles with steering wheel buttons: not give a warning the d indicator lamp in the instrument There is a risk of an accident.
  • Page 66 Driving safety systems From a speed of around 70 km/h, the dis- cluster lights up and the message Dis‐ Dis‐ tance warning function can also react to sta- tance warning deactivated tance warning deactivated appears. tionary obstacles, such as stopped or parked To activate: press the æ...
  • Page 67 Driving safety systems Adaptive Brake Assist aids you when braking the full brake boosting effect with the help of during hazardous situations at speeds above BAS remains available. 30 km/h. With the help of the radar sensor Following damage to the front end of the vehi- system, adaptive Brake Assist can recognise cle, have the configuration and operation of obstacles that are in the path of your vehicle...
  • Page 68: Anti-Theft Systems

    Anti-theft systems Activating/deactivating ASR It may be best to deactivate ASR briefly in the following situations: WARNING if snow chains are being used If deactivated, ASR will not attempt to stabi- in deep snow lise the vehicle during pulling away and accel- on sand or gravel eration.
  • Page 69 Anti-theft systems Deactivating ATA (Anti-Theft Alarm system) To prime: close all doors. Lock the vehicle with the key. The indicator lamp in the central locking button ( page 76) flashes. To deactivate: unlock the vehicle with the key. The indicator lamp in the central locking button ( page 76) goes out.
  • Page 70 Anti-theft systems Priming This will prevent false alarms. Close the side windows. Make sure that nothing (such as mascots or coat hangers) are hanging on the rear- view mirror or on the grab handles on the roof lining. This will prevent false alarms. Lock the vehicle.
  • Page 72 Useful information ......70 Key ............70 Central locking ........76 Driver's door and co-driver's door ..77 Sliding doors ........77 Electric sliding door ......79 Electrically operated step ....83 Rear doors ........... 85 Partition sliding door ......87 Platform truck dropsides ....
  • Page 73: Useful Information

    Useful information WARNING If you attach heavy or large objects to the key, These Operating Instructions describe all the key could be unintentionally turned in the models as well as standard and optional ignition lock. This could cause the engine to equipment of your vehicle that were available be switched off.
  • Page 74 Change the batteries immediately if battery KEYLESS-ENTRY offers the following fea- check lamp : does not light up briefly with tures: every press of a button ( page 73). automatic opening of the sliding door as To unlock centrally: press the % but- you approach the vehicle ton.
  • Page 75 Locking/unlocking the vehicle using Emergency key element the emergency key element General notes Vehicles with the convenience opening/ If the vehicle can no longer be locked or closing feature unlocked with the key, use the emergency key element. The anti-theft alarm system (ATA) is triggered when you unlock and open the vehicle using the emergency key element ( page 66).
  • Page 76 To unlock the driver's door: insert the Keep batteries out of the reach of children. If emergency key element fully into the driv- a battery is swallowed, seek medical attention er's door lock and turn it clockwise. immediately. The driver's door is unlocked. To lock the vehicle: lock all doors except Environmental note the driver's door from the inside.
  • Page 77 Pull out the emergency key element from the key ( page 72). Push emergency key element = into the opening in the key in the direction of the arrow until battery compartment cover ; opens. When doing so, do not hold battery compartment cover ;...
  • Page 78 Problems with the key Problem Possible causes/consequences and M M Solutions It is no longer possible The doors are not closed properly. to lock the vehicle Close the doors properly and lock the vehicle again. using the key. The central locking system has malfunctioned. The turn signals do not flash when the vehicle Lock the vehicle with the emergency key element (...
  • Page 79: Central Locking

    Central locking Problem Possible causes/consequences and M M Solutions You have lost a key. Have the key deactivated at a qualified specialist workshop. Report the loss immediately to the vehicle insurers. If necessary, have the mechanical locks replaced. You have lost the emer- Report the loss immediately to the vehicle insurers.
  • Page 80: Driver's Door And Co-Driver's Door

    Sliding doors Deactivating automatic locking when On the chassis version, the indicator lamp driving does not light up. To lock/unlock the sliding doors and Turn the key to position 1 or 2 in the ignition rear doors: press the lower section of the lock when the doors are closed.
  • Page 81 Sliding doors Check the sliding door detent. This could trap you or other persons. There is To close: slide the sliding door firmly for- a risk of injury. wards by handle : until it closes. Always make sure that the open sliding door is engaged.
  • Page 82: Electric Sliding Door

    Electric sliding door Electrical closing assist Operation and obstacle detection If your vehicle is fitted with electrical closing Your vehicle can be equipped with an electric assist, you will require less force to close the sliding door on the left and/or right-hand sliding door.
  • Page 83 Electric sliding door To open: briefly press the upper Å slid- Opening/closing the sliding door with ing door button on the centre console or the button button = in the doorway. The indicator lamps in the upper Å slid- ing door button and in button = flash. To close: briefly press the lower Æ...
  • Page 84 Electric sliding door ing door for approximately Unlocking manually 5 seconds( page 80). After it is programmed successfully, the Å indicator lamp in the corresponding upper sliding door button flashes four times. A tone sounds 3 times as confirma- tion. Opening/closing the sliding door with the door handle If there has been a malfunction or if the bat-...
  • Page 85 Electric sliding door Following this: Completely open and close the sliding door once by briefly pressing the Å and Æ sliding door buttons on the centre console. This restores normal operation of the slid- ing door. KEYLESS-ENTRY Operation If KEYLESS-ENTRY is activated and you approach the vehicle with the key, the follow- ing takes place automatically, depending on the direction from which you approach the...
  • Page 86: Electrically Operated Step

    Electrically operated step Problems with the sliding door Problem Possible causes/consequences and M M Solutions The electric sliding Emergency operation has been activated. door moves very Have the sliding door checked as soon as possible at a qualified slowly. specialist workshop. The electric sliding When the sliding door is fully opened, the "play protection"...
  • Page 87: Electrical Step

    Electrically operated step When getting in and out of the vehicle, use lock it into place manually before continu- the grab handles and electrical step :. ing your journey. Electrical step : automatically extends when the sliding door is opened and retracts when it is closed.
  • Page 88: Rear Doors

    Rear doors Insert R-clips ; into the step as far as they Opening/closing from the outside will go through the holes on both sides of Opening the right-hand rear door the housing. The step is secured in its housing. Rear doors Important safety notes WARNING If you open a rear door, you could:...
  • Page 89 Rear doors Opening the rear doors to an angle of and will not swivel back to its original posi- 180° or 270° tion. Before closing the door, release door retainer : from the detent and return it to its original position. Closing the rear doors from the outside Pull the rear door away from magnetic door retainer.
  • Page 90: Partition Sliding Door

    Platform truck dropsides Pull the rear door firmly by the door handle Opening/closing the partition sliding to close it. door from the load compartment To lock: slide latch ; to the right. The white section is no longer visible. Partition sliding door Important safety notes WARNING If the open partition sliding door is not...
  • Page 91 Platform truck dropsides To fold the platform dropside fully forwards, Make sure that the vehicle is safeguarded at the support cable must be detached. the rear in accordance with national legal requirements, e.g. with a warning triangle. Raise the platform dropside and remove snap hook = of the retaining cable from Take care when removing/installing platform eyelet ;.
  • Page 92: Side Windows

    Side windows Side windows If children open a door, they could: cause injury to other persons Important safety notes get out of the vehicle and thereby injure WARNING themselves or be injured by a passing vehi- While opening the side windows, body parts could become trapped between the side win- sustain serious injuries if they were to fall dow and the door frame as the side window...
  • Page 93 Side windows Opening/closing the hinged window Opening/closing the hinged window electrically Important safety notes WARNING While opening the side windows, body parts in the closing area could become trapped. There is a risk of injury. Make sure that no body parts are in close proximity during the closing procedure.
  • Page 94 Side windows Convenience closing feature Opening/closing the sliding window Important safety notes WARNING If children operate the side windows they WARNING could become trapped, particularly if they are When the convenience closing feature is oper- left unsupervised. There is a risk of injury. ating, parts of the body could become trapped Activate the override feature for the rear side in the closing area of the side window and the...
  • Page 96 Useful information ......94 Seats ............ 94 Steering wheel ........100 Mirrors ..........101...
  • Page 97: Useful Information

    Seats Your seat must be adjusted in such a way that Useful information you can wear the seat belt correctly. These Operating Instructions describe all Observe the following points: models as well as standard and optional Position the backrest in an almost vertical equipment of your vehicle that were available position so that you are sitting virtually at the time of going to print.
  • Page 98 Seats To adjust the seat height: press or pull Driver's and co-driver's seat lever ? repeatedly until you have reached the desired seat height. To adjust the seat angle: turn handwheel A towards the front. The front of the seat cushion is lowered. Turn handwheel A towards the rear.
  • Page 99 Seats If the seat moves up and down frequently and The parking brake or handbrake lever could to a great extent, you can lock the seat in the otherwise be damaged. lower movement range. To engage the seat suspension lock: turn lever C upwards.
  • Page 100 There is a risk of use rear bench seats that have been approved injury. for your vehicle by Mercedes-Benz. Always remove the key from the partition slid- Keep the rear bench seat mounting shells in...
  • Page 101 Seats Slide the bench seat forwards until you hear the locking mechanisms engage. Check levers : on the anchorages of the bench seat. All levers : must be flush to the vehicle floor. Head restraints WARNING Locking levers on the anchorages of the bench seat The head restraints cannot provide the inten- To remove the rear bench seat: swing all ded protection unless they are fitted and...
  • Page 102 Seats To raise: pull the head restraint up to the Seat heating desired position. WARNING To lower: press release button : and slide If you repeatedly switch on seat heating, the the head restraint down to the desired posi- seat cushion and backrest padding may tion.
  • Page 103: Steering Wheel

    Steering wheel Make sure that the key is in position 1 or When leaving the vehicle, always take the key 2 in the ignition lock. with you and lock the vehicle. Never leave To switch on: press the c button children unattended in the vehicle.
  • Page 104: Mirrors

    Mirrors Adjusting electrically Mirrors Rear-view mirror Adjustment buttons and switches for setting the mirrors Anti-dazzle mode: push anti-dazzle Before pulling away, turn the key to position lever : in the direction of the arrow. 2 in the ignition lock ( page 154).
  • Page 106 Useful information ......104 Exterior lighting ........ 104 Interior lighting ......... 110 Replacing bulbs ......... 112 Windscreen wipers ......120...
  • Page 107: Exterior Lighting

    Exterior lighting that these function correctly at all times. Useful information Have the headlamp setting checked regularly. These Operating Instructions describe all Always switch off the vehicle's lighting sys- models as well as standard and optional tem before changing a bulb. equipment of your vehicle that were available This will prevent a short circuit.
  • Page 108 Exterior lighting Dipped-beam headlamps the next engine start. Always park your vehicle safely and sufficiently lit according To switch on: turn the key to position 2 in to legal standards. Avoid the continuous the ignition lock or start the engine. use of the T side lamps for several Turn the light switch to position L.
  • Page 109 Exterior lighting If your vehicle is only equipped with one In such situations, turn the light switch to rear foglamp, you must turn the light switch to L. Automatic headlamp mode is only a driving When the light switch is set to à you aid.
  • Page 110 Exterior lighting To indicate: press the combination switch To switch on the headlamp flasher: turn in desired direction : or ; until it the key to position 1 or 2 in the ignition lock. engages. The combination switch automatically Pull the combination switch briefly in the returns to its original position after large direction of arrow ;.
  • Page 111 Exterior lighting you are turning, enabling better visibility in To switch on/off: press the £ hazard tight bends, for example. warning lamp switch. The cornering lamps switch on automati- If you have indicated a turn while the hazard cally if: warning lamps are switched on, only the turn signal lamps on the side of the vehicle selec- you are travelling at a speed of less than...
  • Page 112 Exterior lighting In particular, the detection of obstacles can Highbeam Assist be restricted if there is: General notes poor visibility, e.g. due to fog, heavy rain or You can use this function to set the head- snow lamps to change between dipped beam and dirt on the sensors or anything else cover- main beam automatically.
  • Page 113: Interior Lighting

    Interior lighting Headlamps misted up on the inside The headlamps may mist up on the inside if there is high atmospheric humidity. Switch on the dipped-beam headlamps and drive off. The level of moisture diminishes, depend- ing on the length of the journey and the weather conditions (humidity and temper- ature).
  • Page 114 Interior lighting Switching the rear-compartment Switching the rear/load-compart- lighting on/off centrally (crewbus) ment lighting on/off Rear compartment lighting switch Interior light with switch (example: panel van) To switch on rear interior lighting Automatic control To switch off rear interior lighting You can switch the rear compartment lighting on/off centrally on crewbuses that are equip- ped with convenience control.
  • Page 115: Replacing Bulbs

    Replacing bulbs Motion detector Replacing bulbs Important safety notes WARNING The motion detector sends the invisible infra- DANGER red radiation emitted by LEDs (light emitting Xenon bulbs are under high voltage. You can diodes). get an electric shock if you remove the cover These LEDs are classified as class 1M lasers of the xenon bulb and touch the electrical and can damage the retina if you:...
  • Page 116 Replacing bulbs The bulb could may explode. Lights Bulb type Only use bulbs in closed lamps which have Bi-xenon headlamps NAK 3457 been designed for this purpose. Turn signal Only use spare bulbs of the same type, with the prescribed voltage and the correct wat- Halogen headlamps tage Navigation lights...
  • Page 117 Replacing bulbs Connector for dipped-beam headlamps Pull out the bulb holder together with Connector for main-beam headlamps bulb ;. Connector for navigation lights (halogen Remove the bulb from the bulb holder. headlamps) Press the new bulb into the bulb holder. Remove corresponding connector ;, = Insert the bulb holder into the lamp.
  • Page 118 Replacing bulbs Additional turn signal lamp (all-wheel- Rear lamps (panel van/crewbus) drive vehicles) Overview of bulb types Additional turn signals (example: panel van/crew bus) The additional turn signals are mounted on the side of the vehicle's front wings. Switch off the lighting system. Undo screws : and remove lamp lens ;.
  • Page 119 Replacing bulbs Lights Bulb type Rear foglamp (driver's P 21 W side) Reversing lamp P 21 W Tail lamps Retaining lugs Brake lamps Turn signal Parking lamp/tail lamp Reversing lamp Rear foglamp Release retaining lugs ; and take the bulb Switch off the lighting system.
  • Page 120 Replacing bulbs Licence plate illumination Press the new bulb into the bulb holder and screw it in clockwise. Insert the bulb holder and turn it clockwise to the stop. Clip the rear foglamp back in. Rear lamps (chassis cab) Overview of bulb types Switch off the lighting system.
  • Page 121 Replacing bulbs Tail lamps Additional lamps Additional turn signal lamp on the roof Screws Lamp lens Type of lamp: P 21 W Perimeter lamp Switch off the lighting system. Turn signal Undo screws : and remove lamp lens ;. Brake lamp Applying light pressure to the bulb, turn it Tail lamp anti-clockwise and remove it from the bulb...
  • Page 122: Replacing Bulbs

    Replacing bulbs Screw the bulb holder into the lamp lens. Press in the latching spring of courtesy light : with a suitable implement, e.g. a Replace lamp housing ; in the opposite screwdriver. direction to the arrow and tighten screw :. Prise off courtesy light :.
  • Page 123: Windscreen Wipers

    Windscreen wipers Insert new bulb =. Vehicles with LED lighting: if an LED is faulty, consult a qualified specialist work- Align interior light : on the right-hand side shop. and engage the spring catch. Rear interior light Windscreen wipers Switching the windscreen wipers on/ ! Do not operate the windscreen wipers when the windscreen is dry, as this could damage the wiper blades.
  • Page 124 Windscreen wipers according to the intensity of the rain. When you stop the vehicle, levels III and II are switched down to level I automatically. The windscreen wipers will return to the original level when you drive faster than 8 km/h again. You can adjust the sensitivity of the rain and light sensor using the on-board computer page 225).
  • Page 125 Mercedes-Benz recommends that you have the wiper blades changed at a qualified specialist workshop. ! Only touch the wiper blade on the wiper arm.
  • Page 126 Windscreen wipers Problems with the windscreen wipers Problem Possible causes/consequences and M M Solutions The windscreen wiper Leaves or snow, for example, may be obstructing the windscreen jams. wiper movement. The wiper motor has switched off. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.
  • Page 128 Useful information ......126 Overview of climate control sys- tems ........... 126 Operating the climate control sys- tem ............. 133 Adjusting the air vents ..... 137 Operating the auxiliary heating system ..........138 Operating the load compartment air vents ..........150...
  • Page 129: Overview Of Climate Control Systems

    Overview of climate control systems Useful information These Operating Instructions describe all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be fitted with all of the described functions.
  • Page 130 Overview of climate control systems Heating control panel Control panel, right-hand-drive vehicles Control panel, left-hand-drive vehicles To set the temperature ( page 133) z Demists the windscreen ( page 134) K Sets the airflow ( page 134) z Demists the windscreen ( page 134) e Switches air-recirculation mode on/off ( page 136)
  • Page 131 Overview of climate control systems Information on heating Below, you can find a number of notes and recommendations to help you use the heating optimally. Set the temperature control to the middle level. Only change the temperature in small increments. Only use the demisting function briefly, until the windscreen is clear again.
  • Page 132 Overview of climate control systems Control panel for the air-conditioning system Control panel, right-hand-drive vehicles Control panel, left-hand-drive vehicles To set the temperature ( page 133) z Demists the windscreen ( page 134) To set the airflow ( page 134) K Increases the airflow I Reduces the airflow e Switches air-recirculation mode on/off (...
  • Page 133 Overview of climate control systems Blower setting bar display z Demists the windscreen ( page 134) Information on the air-conditioning system Below, you can find a number of notes and recommendations to help you use the air- conditioning system optimally. Switch on the cooling with air dehumidifi- cation function.
  • Page 134: Overview Of Climate Control Systems

    Overview of climate control systems Rear-compartment heating control panel i Switches the rear-compartment heating on/off ( page 133) K Sets the airflow ( page 134) Sets the temperature ( page 133) Information on rear-compartment heating For optimum climate control, set the temper- ature control to the middle level.
  • Page 135 Overview of climate control systems Control panel for rear-compartment air-conditioning system Control panel, right-hand-drive vehicles Control panel, left-hand-drive vehicles Sets the airflow ( page 134) K Increases the airflow I Reduces the airflow Sets the temperature ( page 133) Blower setting bar display i Switches the rear-compartment air conditioning on/off ( page 133)
  • Page 136: Operating The Climate Control System

    Operating the climate control system Vehicle with rear-compartment heating/ Information on rear-compartment air rear-compartment air conditioning conditioning To switch on/off: press the i switch. For optimum climate control, set the temper- If the indicator lamp in the button lights up, ature control to the middle level.
  • Page 137 Operating the climate control system Turn temperature control : clockwise to Setting the airflow increase the temperature, or anti-clock- Switch on climate control ( page 133). wise to reduce it ( page 129). Vehicle with heating/rear-compart- ment heating: set airflow control ; of the Increasing/reducing temperature in heating ( page 127) or of the rear-com-...
  • Page 138 Operating the climate control system Vehicle with air conditioning Vehicle with air conditioning Set temperature control : to Activate cooling with air dehumidification page 133). page 129). Press the ¨ button ( page 129). Press the K button until the maximum The reheat function is switched on.
  • Page 139 Operating the climate control system Start the engine. switched off prematurely or cannot be acti- vated. To switch on/off: press the z switch. The indicator lamp in the z switch Switch off any consumers that are not required, e.g. reading lamps or interior comes on when the windscreen heating is switched on.
  • Page 140: Adjusting The Air Vents

    Adjusting the air vents Switch on climate control ( page 133). Setting the centre air vents To activate: turn the temperature control of rear-compartment heating page 131) or rear-compartment air- conditioning system ;( page 132) to the centre position. Only one of the two climate control sys- tems in the rear compartment is activated and is in air-recirculation mode.
  • Page 141: Operating The Auxiliary Heating System

    Operating the auxiliary heating system On vehicles with rear-compartment air con- Adjusting air vents for the passenger ditioning, adjustable air vents are integrated compartment into the roof duct. To adjust the airflow: open or close the air flap in air vents : as needed. To adjust the air distribution: turn air vent : to the desired position.
  • Page 142 Operating the auxiliary heating system ! Make sure that the flow of hot air is not Outside tempera- Heating time blocked. The auxiliary heating will other- ture wise overheat and switch off. Above Ò5 † Approx. 20 minutes When transporting hazardous goods, always observe the relevant safety regulations.
  • Page 143 Operating the auxiliary heating system at least a quarter full to ensure that the have set. The blower switches to the first auxiliary heating functions. level. Switch on climate control ( page 133). To switch off auxiliary heating: press the upper section of the y button.
  • Page 144 Operating the auxiliary heating system If you do not preselect a switch-on time, On-board computer without steering wheel buttons --:-- --:-- is shown in the display, this means that the automatic switch-on mode Press the 9 reset button on the instru- is switched off.
  • Page 145 Operating the auxiliary heating system The remote control has a maximum range of Signalling Meaning approximately 600 metres. This range is Flashes green Change operating duration reduced by: active sources of radio interference solid objects between the remote control Flashes alter- Remote control in syn- and the vehicle nately red and...
  • Page 146 Operating the auxiliary heating system When indicator lamp : flashes red, the The remote control is in synchronising mode. auxiliary heating is switched off. If you press the Ü button again on the remote control after starting synchronisa- Changing the operating duration tion, you will only synchronise this remote Switch on the remote control.
  • Page 147 Operating the auxiliary heating system set the operating duration from 10to Selects options in program column : or 120 minutes or to continuous operation menu bar ; (backwards) set the heating level (preselected temper- Reduces values ature) to a range between 10 and 30 Activating the timer Timer overview The timer switches to standby mode after...
  • Page 148 Operating the auxiliary heating system Using the Û or â button, set the on again, continuous operation of the aux- iliary heating continues. minute value or select the à symbol for continuous operation. Setting the preselection time Press the b button. The operating duration is stored.
  • Page 149 Operating the auxiliary heating system Press the b button. Press the Û or â button until the ß symbol in the menu bar flashes. The preselection memory is selected. The days are shown. Press the b button. Set the day and time as described in the The heating level display flashes.
  • Page 150 Operating the auxiliary heating system will be switched on the next time the engine is started (memory function). Switch the auxiliary heating on or off with the y button ( page 140). To switch on/off: press the ¢ switch. If the indicator lamp in the button lights up, the heater booster function is switched on.
  • Page 151 Operating the auxiliary heating system Problems with the auxiliary heating Problem Possible causes/consequences and M M Solutions Lack of fuel. message appears in the timer The fuel tank is less than Õ full. The auxiliary heating switches off display panel. automatically.
  • Page 152 Operating the auxiliary heating system Problem Possible causes/consequences and M M Solutions The indicator lamp on The remote control is being synchronised. the remote control Wait until the remote control synchronisation process is com- slowly flashes red and plete ( page 143).
  • Page 153: Operating The Load Compartment Air Vents

    Operating the load compartment air vents Operating the load compartment air vents If your vehicle is equipped with a roof venti- lator, you can ventilate and depressurise the load compartment. Turn the key to position 2 in the ignition lock. To activate and depressurise: press the upper section of the ´...
  • Page 154 Useful information ......152 Running-in notes ....... 152 Driving ..........152 Automatic transmission ....163 Refuelling ........... 166 Parking ..........171 Driving tips ........174 Driving systems ........ 181 Working mode ........203 Trailer towing ........205...
  • Page 155: Useful Information

    Driving You should also observe these notes on Useful information running-in if the engine or parts of the drive train on your vehicle have been replaced. These Operating Instructions describe all models as well as standard and optional equipment of your vehicle that were available Driving at the time of going to print.
  • Page 156 Driving is the electrical system fully disconnected Remove the key from the ignition lock and from the power supply. wait for about 20 seconds. Press and hold button ; and unplug con- Only switch the vehicle to de-energised nector : from the earth pin in the direction using the battery main switch if: of the arrow.
  • Page 157 Driving that platform side gates and tailgate are Key positions secured properly and that they are not damaged trailer tow hitch for play and security The trailer tow hitch is one of the most important components on the vehicle with regard to road safety.
  • Page 158 Driving Manual transmission WARNING Unsuitable footwear can hinder correct usage of the pedals, e.g.: shoes with thick soles shoes with high heels slippers There is a risk of an accident. Wear suitable footwear to ensure correct usage of the pedals. Secure the load as per the loading guide- lines ( page 276).
  • Page 159 Driving Automatic transmission lock and release it as soon as the engine is running. You can start the diesel engine without preglow when the engine is warm. If the diesel engine is cold, the engine idling speed may be higher than normal after starting the engine.
  • Page 160 Driving for a further 2 seconds after the brake Draw the pull ring upwards and hold it in pedal is released. This makes it possible to this position ( page 155). pull away without the vehicle immediately Move the gear lever as far as possible to rolling.
  • Page 161 Driving sure for about a further 2 seconds after the ECO Start on Euro 5 engines brake pedal is released. General notes This makes it possible to pull away without the vehicle immediately rolling away on slight WARNING uphill gradients. If ECO Start is activated, the engine can be Hill start assist will not function if: started unintentionally, e.g.
  • Page 162 Driving The following conditions must also be fulfil- If you open the bonnet after an automatic led: engine switch-off, automatic engine start is deactivated. Once the bonnet is closed, you the vehicle is less than 2500 m above sea have to start the engine manually. level the indicator lamp in the ¤...
  • Page 163 Driving the indicator lamp in the ECO button on the Deactivate ECO Start before work is carried centre console does not light up. out on the engine. Vehicles with manual transmission WARNING When ECO Start is operational and you stop If the engine is switched off automatically and the vehicle, a gearshift recommendation to engage neutral N : is shown in the display.
  • Page 164 Driving Vehicles with automatic transmission If you shift the transmission from R to D, the ECO start/stop function is available If the vehicle is braked to a standstill in D or again as soon as the ¤ symbol reap- N, the ECO start/stop function switches off pears in the multifunction display.
  • Page 165 Driving Problems with the engine Problem Possible causes/consequences and M M Solutions The engine does not There is air in the fuel system. start. Turn the key back to position 0 in the ignition lock before The starter motor can attempting to start the engine again.
  • Page 166: Automatic Transmission

    Automatic transmission Problem Possible causes/consequences and M M Solutions The engine does not The battery is discharged or faulty. start. Consult a qualified specialist workshop. The starter motor can- not be heard. Vehicles with a petrol There is a malfunction in the engine electronics or a mechanical engine: component of the engine management system.
  • Page 167 Automatic transmission adjusting its shift points. These shift point Selector lever positions adjustments take into account the current Park position operating and driving conditions. If the oper- ating or driving conditions change, the auto- This prevents the vehicle from roll- matic transmission reacts by adjusting the ing away when stopped.
  • Page 168 Automatic transmission To derestrict the shift range: press and Driving tips hold the selector lever towards D+ until Accelerator pedal position appears in the display again. The automatic transmission shifts from the Your style of driving influences how the auto- current shift range directly to D.
  • Page 169 Refuelling Problems with the transmission Problem Possible causes/consequences and M M Solutions The transmission mal- The transmission is losing oil. functions when shifting Have the transmission checked immediately at a qualified spe- gear. cialist workshop. The acceleration char- The transmission is in emergency mode. acteristics have deter- It is only possible to shift into second gear or reverse gear R.
  • Page 170: Refuelling

    Refuelling ! Do not switch on the ignition if you acci- the engine and, if applicable, the auxiliary dentally refuel with the wrong fuel. Other- heating before refuelling. wise, the fuel will enter the fuel lines. Notify a qualified specialist workshop and have WARNING the fuel tank and fuel lines drained com- Fuels are poisonous and hazardous to health.
  • Page 171 Further information about BlueTEC exhaust wise. ® gas aftertreatment and about AdBlue You will hear a click when the fuel filler cap be obtained from any Mercedes-Benz Service is closed fully. Centre. Open the front left-hand door first, and then ®...
  • Page 172 Topping up ® AdBlue refill canisters can be obtained at is then possible again. Alternatively, have the many filling stations or at a Mercedes-Benz ® AdBlue tank refilled at a qualified specialist ® Service Centre. AdBlue refill canisters are workshop.
  • Page 173 ® AdBlue refill bottles : can be obtained at many filling stations or at a Mercedes-Benz Service Centre. Refill bottles without a threa- Unscrew the cap from the opening on top ded seal offer no protection against overfill- ®...
  • Page 174: Parking

    ® Have the AdBlue supply topped up fully ! When the vehicle is parked, always if necessary. Mercedes-Benz recommends remove the key to prevent the battery from that you use a qualified specialist workshop becoming discharged. for this purpose.
  • Page 175 Parking On vehicles with a battery isolating switch, switch off the power supply if the vehicle is to be out of use for a longer period of time. Always park your vehicle safely and according to legal requirements and secure it against rolling away.
  • Page 176 Parking cable : down a little and remove it from The vehicle may roll away. There is a risk of retainer ;. an accident. After switching off the engine, always switch Remove the chock. to parking position P. Prevent the parked vehi- When stowing the wheel chock, make cle from rolling away by applying the parking sure that restraining cable : is holding it...
  • Page 177: Driving Tips

    Driving tips Driving tips Park the vehicle so that no flammable mate- rial can come into contact with hot vehicle General notes components. In particular, do not park on dry grassland or harvested grain fields. WARNING If you switch off the ignition while driving, ! During automatic regeneration, safety-relevant functions are only available extremely hot exhaust gases escape from...
  • Page 178 (tyre and tyre pressure). Pay special attention Mercedes-Benz recommends fitting a fuel fil- to the country-specific requirements for tyre ter with a water separator if the vehicle is approval.
  • Page 179 Never use the brake pedal as a footrest. Do You can obtain information about this from not simultaneously depress both the brake any Mercedes-Benz Service Centre. pedal and the accelerator pedal while driving. ! Depressing the brake pedal constantly Braking results in excessive and premature wear to the brake pads.
  • Page 180 This heats the brake discs so that Mercedes-Benz recommends that you only they dry more quickly, which protects them have brake pads which are approved for against corrosion.
  • Page 181 Driving tips Therefore, in heavy rain or other conditions in If you leave the engine or the auxiliary heating which aquaplaning can occur, drive as fol- running, make sure the exhaust pipe and area lows: around the vehicle are clear of snow. To ensure an adequate supply of fresh air, open reduce your speed a window on the side of the vehicle that is not...
  • Page 182 Driving tips ! When driving off-road or on unpaved sur- You can find further information on winter tyres and snow chains in the "Wheels and faces, check the underside of the vehicle tyres" section ( page 323). and the wheels and tyres at regular inter- vals.
  • Page 183 Clean your vehicle thoroughly before driving on pub- Mercedes-Benz recommends that you lic roads. additionally carry a shovel and a recovery rope with a shackle in the vehicle.
  • Page 184: Driving Systems

    Driving systems Observe the following points after driving off- eign objects which can lead to imbalances road, on construction sites and before driving and thus cause vibrations. on public roads: Vehicles with all-wheel drive: deactivate Driving in mountainous areas all-wheel drive ( page 195).
  • Page 185 Driving systems Do not use cruise control: gently depress the accelerator pedal after changing gear. This improves the in traffic conditions that are unsuitable for smoothness of the gear change. driving at a constant speed, e.g. in heavy cruise control is deactivated if you traffic, on winding roads or off-road depress the clutch pedal for longer than on slippery roads.
  • Page 186 Driving systems LIM indicator lamp B shows you which func- accelerate or brake unexpectedly. There is a tion you have selected: risk of an accident. Take the traffic conditions into account LIM indicator lamp off: cruise control is before calling up the stored speed. If you do selected.
  • Page 187 Driving systems Deactivating cruise control There are various ways to deactivate cruise control: Briefly press the cruise control lever for- wards A. Apply the brakes. Briefly push the cruise control lever in the direction of arrow ?. Variable SPEEDTRONIC is selected. LIM indicator lamp B in the cruise control lever lights up.
  • Page 188 Driving systems Problems with cruise control Problem Possible causes/consequences and M M Solutions On vehicles with steer- The display is showing a message of high priority and cannot ing-wheel buttons, the therefore show a change in speed. speed cannot be set Proceed as instructed by the message in the display.
  • Page 189 Driving systems Variable SPEEDTRONIC You can use the cruise control lever to limit the speed to any speed above 30 km/h while Cruise control lever the engine is running. Storing the current speed Briefly push the cruise control lever up : or down =.
  • Page 190 Driving systems Displaying the speed limiter Variable SPEEDTRONIC is deactivated auto- matically if: Vehicles with steering wheel buttons: After switching on and when setting the on vehicles with manual transmission, you speed limitation, the Speed limit Speed limit message shift to a higher gear and as a result the and the stored speed are shown in the upper engine speed is too low.
  • Page 191 Driving systems pedal beyond the pressure point (kickdown Press & to select the Limit speed Limit speed for automatic transmissions). function. The selection marker is on the current set- If you accelerate the vehicle using the accel- ting. erator pedal, the Speed limit Winter Speed limit Winter tyres...
  • Page 192 Driving systems Important safety notes WARNING Blind Spot Assist does not react to vehicles: overtaken too closely on the side, placing them in the blind spot area when the difference in the speed of approach and overtaking is too great As a result, Blind Spot Assist cannot warn drivers in these situations.
  • Page 193 Driving systems Have the function of the radar sensors The brightness of the indicator/warning checked at a qualified specialist workshop: lamps is adjusted automatically according to the ambient light. after a severe impact in the event of damage to the bumper Collision warning in the event of damage to the protective If a vehicle is detected in the monitoring range...
  • Page 194 Driving systems Lane Keeping Assist Lane Keeping Assist may not work properly or may not work at all if the vehicle is incor- General notes rectly loaded ( page 276). Lane Keeping Assist monitors the area in If you fail to adapt your driving style, Lane front of your vehicle by means of a camera at Keeping Assist can neither reduce the risk of the top of the windscreen.
  • Page 195 Driving systems Activating/deactivating Lane Keeping you steer actively, e.g. swerve to avoid an Assist obstacle or change lane quickly. Lane Keeping Assist is automatically activa- you cut the corner on a sharp bend. ted when you start the engine. In order that you are warned only when nec- essary and in good time if you cross the lane To deactivate: press the button in...
  • Page 196 Driving systems sates the level between front and rear axle WARNING automatically. The vehicle level is always When driving with a lowered or raised chassis maintained at the normal level, regardless of frame, the driving and braking characteristics vehicle load. Driving dynamics remain unaf- may be seriously affected.
  • Page 197 Driving systems Raising/lowering the vehicle level To activate automatic mode: press the ¬ button briefly. Drive faster than 10 km/h. ENR controls the vehicle level automati- cally. The ¬ indicator lamp in the instru- ment cluster goes out or the display mes- sage disappears.
  • Page 198 This may damage the transfer case. Damage of this sort is not covered by the When pulling away, only depress the accel- Mercedes-Benz implied warranty. All erator pedal as far as required wheels must remain either on the ground while driving, slowly take your foot off the or be fully raised.
  • Page 199 Driving systems If it is not possible to engage all-wheel drive If the engaging/disengaging process fails, when the vehicle is rolling: the indicator lamp in the ; button flashes three times briefly. One of the con- depress the clutch pedal on vehicles with ditions for changing gear was not met.
  • Page 200 Driving systems Engaging/disengaging LOW RANGE you are inattentive, DSR can neither reduce the risk of accident nor override the laws of physics. DSR cannot take road, weather and traffic conditions into account. DSR is only an aid. You are responsible for the distance to the vehicle in front, for vehicle speed and for braking in good time.
  • Page 201 Driving systems Cruise control lever Brake or accelerate the vehicle to the required speed between 4 km/h and 18 km/h. Briefly push the cruise control lever up : or down =. Briefly pull the cruise control lever towards you ;. Release the brake or accelerator pedal.
  • Page 202 Driving systems PARKTRONIC is automatically activated when It may take a moment before the vehicle the key is turned to position 2 in the ignition brakes to the set speed. Take this delay into lock and the parking brake is released. account when setting the speed with the cruise control lever.
  • Page 203 Driving systems Minimum distance Centre Approximately 30 cm Front corner sen- Approximately sors 25 cm Rear corner sensors Approximately 30 cm If an obstacle is within this range, all seg- ments of the warning displays light up and you hear a warning tone. If the distance between the vehicle and the obstacle falls below the minimum range, it is possible that the dis- tance may no longer be displayed.
  • Page 204 Driving systems warning tone also sounds as the vehicle Warning display segments approaches the obstacle and for a further Operational readiness symbol for the rear 2 seconds after the vehicle has come to a area halt. The warning displays show the distance between the sensor and the obstacle.
  • Page 205 Driving systems Problems with PARKTRONIC Problem Possible causes/consequences and M M Solutions Only the red segments PARKTRONIC has malfunctioned and has switched itself off. in the PARKTRONIC If problems persist, have PARKTRONIC checked at a qualified warning displays are lit. specialist workshop.
  • Page 206: Working Mode

    Working mode The reversing camera is a visual parking aid. Working mode Information on operation can be found in the Power take-off separate Audio 15 supplement. The camera is in the middle of the roof above ! Please observe the following notes: the high-mounted brake lamp ( page 305).
  • Page 207 Working mode Activating/deactivating ADR Wait approximately 5 seconds and then press upper section : of the I switch with the engine running. The indicator lamp in the switch comes on. Release the clutch pedal. On vehicles with a working speed governor (ADR), the engine speed automatically increases to a preset speed or a speed you have set (...
  • Page 208: Trailer Towing

    Trailer towing Engage power take-off ( page 203) or acti- Ensure that the following weights are not vate ADR. exceeded: To increase: press the E button. the permissible noseweight To decrease: press the F button. the permissible trailer load the permissible rear axle load of the towing vehicle Trailer towing the maximum permissible gross vehicle...
  • Page 209 Trailer towing tions in the relevant country. Before begin- The height of the ball coupling changes ning the journey, check the trailer's docu- with the load of the vehicle. If this is case, ments for the maximum permitted speed. use a trailer with a height-adjustable trailer In Germany, the maximum permissible drawbar.
  • Page 210 Trailer towing ! Do not disconnect a trailer with an Coupling up a trailer engaged overrun brake. Otherwise, your vehicle could be damaged by the rebound- ing of the overrun brake. On vehicles with an automatic transmis- sion, make sure that the selector lever is in position P.
  • Page 211 Trailer towing Bulb failure indicator for LED lamps If the trailer is equipped with LED lamps, b indicator lamps in the instrument clus- ter may light up or the display may show a corresponding error message. The trailer lighting is identified as being faulty even though it is in working order.
  • Page 212 Useful information ......210 Important safety notes ....210 Instrument cluster ......210 On-board computer (vehicles with- out steering wheel buttons) .... 212 On-board computer (vehicles with steering wheel buttons) ....214 Display messages ......228 Warning and indicator lamps in the instrument cluster ......
  • Page 213: Useful Information

    Instrument cluster If you become aware when continuing the Useful information journey that driving safety has been effected, stop as soon as possible in accordance with These Operating Instructions describe all the traffic conditions. models as well as standard and optional equipment of your vehicle that were available at the time of going to print.
  • Page 214 Instrument cluster The display switches off automatically after Speedometer approximately 30 seconds if: The speed can also be shown in the display. the vehicle lighting is not switched on. You can find information on the digital speed- the key is in position 0 in the ignition lock. ometer for vehicles without steering wheel buttons under ( page 213) and for vehicles...
  • Page 215: On-Board Computer (Vehicles Without Steering Wheel Buttons)

    On-board computer (vehicles without steering wheel buttons) Calling up the gauge: ® AdBlue gauge Turn the key to position 2 in the ignition Vehicles without steering wheel but- lock. tons Press the V or U button repeatedly until the Trip computer menu appears in the display.
  • Page 216 On-board computer (vehicles without steering wheel buttons) Standard display Using the f, g, 4 or 9 adjustment but- tons, you can select the following functions: Calling up the service due date page 294) Checking the oil level ( page 286) ®...
  • Page 217: On-Board Computer (Vehicles With Steering Wheel Buttons)

    On-board computer (vehicles with steering wheel buttons) Switching the daytime driving lights To activate the on-board computer: turn on/off the key to position 1 in the ignition lock. The on-board computer is activated as soon If you switch the daytime driving lights ON, the as you turn the key to position 1 in the ignition daytime driving lights will automatically light...
  • Page 218 Controlling the audio equipment using the steering wheel buttons and making set- tings via the AUDIO menu only functions with Mercedes-Benz audio equipment. If you are using audio equipment from another manufacturer, the described func- tions may be restricted or not available at...
  • Page 219 On-board computer (vehicles with steering wheel buttons) Menu Overview Diagrams This is what the displays look like when you scroll through the menus. Generic terms Operation The illustration shows the menus on a vehicle B Trip computer menu ( page 225) with Audio 15.
  • Page 220 Clock steering wheel buttons, only function as described if Mercedes-Benz audio equipment Gearshift recommendation on vehicles has been fitted. If you are using audio equip- with manual transmission ( page 157) or...
  • Page 221 On-board computer (vehicles with steering wheel buttons) Using the steering wheel buttons Navigation menu Switch on the audio equipment (see the Displaying navigation instructions separate operating instructions). In the NAV menu, you can choose to have Press the V or U button repeatedly navigation system route guidance shown in until the station selected appears in the the display.
  • Page 222 On-board computer (vehicles with steering wheel buttons) Resetting all settings Settings menu Introduction In the Settings menu, the following options and submenus are available: Resetting all settings Resetting the functions of a submenu Instrument cluster ( page 220) Settings menu Units and language settings When the Settings...
  • Page 223 On-board computer (vehicles with steering wheel buttons) Instrument cluster submenu Press and hold reset button 9 for approx- imately 3 seconds. Selecting the unit for temperature You will see a message in the display prompting you to press reset button 9 again to confirm.
  • Page 224 On-board computer (vehicles with steering wheel buttons) Press the 9 button to select the Dig. Dig. Using the steering wheel buttons speedo. speedo. function. Press the V or U button repeatedly The selection marker is on the current set- until the Settings Settings menu appears in the...
  • Page 225 On-board computer (vehicles with steering wheel buttons) Selecting the unit for the tyre pressure Using the steering wheel buttons Press the V or U button repeatedly until the Settings Settings menu appears in the display. Press the 9 button to switch to the sub- menu selection.
  • Page 226: On-Board Computer (Vehicles With Steering Wheel Buttons)

    On-board computer (vehicles with steering wheel buttons) Screen illumination submenu Using the steering wheel buttons Press the V or U button repeatedly Activating/deactivating Highbeam Assist until the Settings Settings menu appears in the Using the steering wheel buttons display. Press the V or U button repeatedly Press the 9 button to switch to the sub- until the Settings...
  • Page 227 On-board computer (vehicles with steering wheel buttons) Press the 9 button to select the Loc. Loc. Press the 9 button to select the Head‐ Head‐ lighting lighting function. lamps lamps function. The selection marker is on the current set- The selection marker is on the current set- ting.
  • Page 228 On-board computer (vehicles with steering wheel buttons) Convenience submenu Press W or X to select the Vehicle Vehicle submenu. Press the 9 button to select the Search Search function. The selection marker is on the current set- ting. Press the W or X button to select the station search mode.
  • Page 229: After Start

    On-board computer (vehicles with steering wheel buttons) Trip computer "From start" or "From Calling up the range reset" Using the steering wheel buttons Example: "From start" trip computer Press the V or U button to select Distance After start After start.
  • Page 230 The display shows the call duration. If you have connected a mobile phone to the Rejecting or ending a call Mercedes-Benz hands-free system, you can operate it using the functions in the Press the ~ button on the steering menu.
  • Page 231: Display Messages

    Display messages Redialling Using the steering wheel buttons Use the V or U buttons to select the menu. The display shows the mobile phone net- work provider. Press the & or * buttons to switch to the phone book. The on-board computer reads the phone Telephone number in the redial memory book stored on the SIM card or in the mobile phone.
  • Page 232 Display messages ton on the steering wheel or the 9 reset but- temperature. Driving characteristics may be ton. impaired. Adjust your driving style and vehicle speed accordingly. You cannot hide display messages of the highest priority. These messages will con- Contact a qualified specialist workshop tinue to be shown in the display until their immediately.
  • Page 233 Display messages Display messages on vehicles without steering wheel buttons Display messages Possible causes/consequences and M M Solutions You are accelerating up to the speed stored for permanent SPEED- TRONIC using the accelerator pedal. LIM km/h LIM km/h SPEEDTRONIC controls the speed and the vehicle stops acceler- ating.
  • Page 234 Display messages Display messages Possible causes/consequences and M M Solutions NO TPMS NO TPMS NO NO message is displayed for 30 seconds. The TPMS TPMS message is also displayed after 30 seconds. The tyre pressure monitor is not receiving signals from one or more wheels because: a wheel has been replaced with the spare wheel without wheel electronics.
  • Page 235 Display messages Display messages Possible causes/consequences and M M Solutions ¯ ® The yellow Ø AdBlue indicator lamp also lights up ® The AdBlue supply has dropped below 3.5 litres. AdbLUE REd. AdbLUE REd. After the message appears for the first time, and under normal ®...
  • Page 236 Display messages Display messages Possible causes/consequences and M M Solutions flashes for 5 seconds, the à indicator lamp also flashes and then lights up constantly. Lane Keeping Assist is deactivated and temporarily inoperative. Possible causes are: There are no lane markings present. The camera's functionality is impaired due to heavy rain, snow or fog.
  • Page 237 Display messages Display messages Possible causes/consequences and M M Solutions flashes for 5 seconds, the yellow indicator lamps flash in the exte- rior mirrors and then lights up constantly. Blind Spot Assist is faulty. Visit a qualified specialist workshop. flashes for 5 seconds, the Ä indicator lamp also flashes and then lights up constantly.
  • Page 238 Display messages Display messages on vehicles with steering wheel buttons Safety systems Display messages Possible causes/consequences and M M Solutions ® ABS has been deactivated due to a malfunction. ESP , ASR and BAS, as well as cruise control and SPEEDTRONIC, have also been Visit workshop Visit workshop deactivated as a result.
  • Page 239 Display messages Display messages Possible causes/consequences and M M Solutions ASR or the starting-off aid (on vehicles with manual transmission) has been deactivated due to a malfunction. Visit workshop Visit workshop The engine power output may be reduced. WARNING The driven wheels can spin when accelerating. There is an increased risk of skidding and accidents.
  • Page 240 Display messages Display messages Possible causes/consequences and M M Solutions There is insufficient brake fluid in the fluid reservoir. WARNING Brake fluid Visit Brake fluid Visit workshop workshop Braking performance can be impaired. There is a risk of an accident. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.
  • Page 241 Display messages Display messages Possible causes/consequences and M M Solutions ® has been deactivated due to a malfunction. Cruise control and SPEEDTRONIC have also been deactivated as a result. Visit workshop Visit workshop Engine power output may be reduced. WARNING ®...
  • Page 242: Trailer Lights

    Display messages Lights Display messages Possible causes/consequences and M M Solutions The left-hand dipped-beam headlamp is faulty. Halogen headlamps: replace the bulb as soon as possible Dipped beam left Dipped beam left page 113). Bi-xenon headlamps: consult a qualified specialist workshop as soon as possible.
  • Page 243 Display messages Display messages Possible causes/consequences and M M Solutions The right-hand trailer tail lamp or the right-hand licence plate lamp is faulty. Trailer lights Trailer lights Replace the bulb as soon as possible. right Check bulb right Check bulb For trailers with LED bulbs, please observe the notes in the "Bulb failure indicator on LED bulbs"...
  • Page 244 Display messages Display messages Possible causes/consequences and M M Solutions The left-hand front foglamp is faulty. Have the bulb replaced as soon as possible at a qualified spe- Foglamp front left Foglamp front left cialist workshop. The right-hand front foglamp is faulty. Have the bulb replaced as soon as possible at a qualified spe- Foglamp Foglamp front...
  • Page 245 Display messages Display messages Possible causes/consequences and M M Solutions Highbeam Assist Highbeam Assist Highbeam Assist is faulty. inoperative inoperative Visit a qualified specialist workshop. Highbeam Assist is deactivated and temporarily inoperative. Highbeam Assist Highbeam Assist temporarily temporarily Possible causes are: unavailable unavailable The camera's functionality is impaired due to heavy rain, snow...
  • Page 246 Display messages Display messages Possible causes/consequences and M M Solutions ® The AdBlue reducing agent is contaminated, diluted or is not in compliance with ISO 22241. CHECK AdBlue see CHECK AdBlue see After the first message and under normal operating conditions, Owner's Manual Owner's Manual you can drive on for up to approximately 10 hours before per-...
  • Page 247 Display messages Display messages Possible causes/consequences and M M Solutions The coolant temperature is too high. If you stop the vehicle after it has been subjected to extreme loads, Coolant Coolant Stop, Stop, turn turn the coolant warning lamp may light up when the ignition is engine off engine off switched on or the engine is restarted.
  • Page 248 Display messages Display messages Possible causes/consequences and M M Solutions You have added too much engine oil. There is a risk of damaging the engine or catalytic converter. Engine oil level Engine oil level Check the oil level. Reduce oil level Reduce oil level If the oil level is too high: have the engine oil extracted at the next qualified specialist workshop.
  • Page 249 Display messages Display messages Possible causes/consequences and M M Solutions Limit Limit The speed display flashes and a warning tone sounds three times..km/h km/h exceeded. exceeded. The vehicle is accelerating and exceeding the speed set for vari- able SPEEDTRONIC, e.g. on a steep downhill gradient (overrun mode).
  • Page 250 Display messages Display messages Possible causes/consequences and M M Solutions Lane Lane Keep. Keep. Assist Assist and the à indicator lamp lights up. temporarily temporarily Lane Keeping Assist is deactivated and temporarily inoperative. unavailable unavailable Possible causes are: There are no lane markings present. The camera's functionality is impaired due to heavy rain, snow or fog.
  • Page 251 Display messages Tyres Display messages Possible causes/consequences and M M Solutions The pressure in one or more tyres is too low or there is a significant Tyre press. Adj. Tyre press. Adj. difference between tyre pressures on individual wheels. press. press.
  • Page 252 Display messages Vehicle Display messages Possible causes/consequences and M M Solutions Ð The power assistance for the steering has malfunctioned. You need to steer more forcefully. Steering assis‐ Steering assis‐ Carefully continue to a qualified specialist workshop and have tance failure tance failure the steering checked immediately.
  • Page 253 Display messages Display messages Possible causes/consequences and M M Solutions A malfunction has caused ENR to switch off or be deactivated because, for example, external influences have caused the vehicle ENR not activated ENR not activated to be raised while stationary. The vehicle level is no longer automatically compensated.
  • Page 254: Warning And Indicator Lamps In The Instrument Cluster

    Warning and indicator lamps in the instrument cluster Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions d The yellow ASR/ WARNING ® warning ® or ASR is intervening because at least one of the wheels has lamp flashes reached its tyre traction limit.
  • Page 255 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions h ! : b EBD is malfunctioning or deactivated due to undervoltage or mal- function. ® The yellow ESP , ABS The battery may not be charging. and ASR/BAS indicator lamps and the red WARNING...
  • Page 256 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions : The yellow ASR/ BAS has been deactivated due to a malfunction. BAS indicator WARNING lamp is lit while The brake system continues to function normally, but without the engine is electronic support.
  • Page 257 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions ! The yellow ABS ABS is deactivated due to a malfunction or is temporarily unavail- indicator lamp is ® able. ESP , ASR and BAS, as well as cruise control and SPEED- lit while the TRONIC, are also unavailable as a result.
  • Page 258 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions 6 The red warning The restraint systems have malfunctioned. lamp does not WARNING go out approx- If the restraint systems are malfunctioning, individual systems imately could be triggered inadvertently or might not be triggered at all in 4 seconds after the event of an accident.
  • Page 259 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions 4 The yellow On vehicles with a diesel engine, the oil level display additionally engine oil level appears in the display, e.g. – 2.0 ltr –...
  • Page 260 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions ? The red coolant The coolant temperature is too high. warning lamp is Stop the vehicle as soon as possible, paying attention to road lit while the and traffic conditions.
  • Page 261 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions ; The yellow There is a malfunction: engine diagnos- in the injection control tic indicator in the ignition system lamp is lit up or in the exhaust system flashes while the engine is run- The emissions limit values may be exceeded, and the engine is...
  • Page 262 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions È The yellow air fil- The service due date for the air filter has been reached. The air ter indicator filter is dirty. lamp is lit while Have the air filter element replaced as soon as possible at a the engine is qualified specialist workshop.
  • Page 263 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions ¦ The yellow The water level is too low. washer fluid Top up the washer fluid ( page 291). level indicator lamp for the windscreen washer/head- lamp cleaning system is lit...
  • Page 264 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions ¬ If you turn the A malfunction has caused ENR to switch off or be deactivated key in the igni- because, for example, external influences have caused the vehicle tion lock to posi- to be raised while stationary.
  • Page 266 Useful information ......264 Stowage spaces and stowage com- partments .......... 264 Folding table in the twin co-driver's seat ............ 268 Cup holder ......... 268 Bottle holder ........269 Ashtray ..........270 Cigarette lighter ........ 270 12 V socket ........271 Mobile phone ........
  • Page 267: Useful Information

    Stowage spaces and stowage compartments Useful information Glove compartment These Operating Instructions describe all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be fitted with all of the described functions.
  • Page 268 Stowage spaces and stowage compartments Spectacles compartment in the over- head control panel Stowage space (example: co-driver's side) To open: briefly press cover :. The spectacles compartment folds out. To close: press the spectacles compart- ment into the overhead control panel until it engages.
  • Page 269 Stowage spaces and stowage compartments Stowage compartment in the centre console On vehicles with a partition, stowage space : can only be loaded from the load compartment. Stowage compartment on the dashboard above the centre console (example with lid) The storage compartments on and in the Stowage space above the windscreen centre console can be used to store small, ! A maximum load of 2.5 kg can be placed...
  • Page 270 Stowage spaces and stowage compartments Stowage compartment under the twin co-driver's seat Twin co-driver's seat (example: panel van) You can stow various articles in the stowage compartment under the twin co-driver's seat. For vehicles with a crewcab, you can use the To fold a seat cushion forwards: lift the stowage compartment under the rear bench seat cushion out of front anchorage :.
  • Page 271: Folding Table In The Twin Co-Driver's Seat

    Cup holder Attach retainer loop ; to hook = under- neath folded-up seat cushion :. To fold down the seat cushion: hold seat cushion : and detach retainer loop ; from hook =. Fold down seat cushion :. The seat cushion engages automatically. Paper holder To fold down the folding table: pull fold- ing table : forward by the tab.
  • Page 272: Bottle Holder

    Bottle holder Cup holders in the dashboard Cup holders in the rear WARNING Slide the cup holders back under the bench seat before leaving the vehicle. You could oth- erwise injure yourself on the protruding cup holders. Cup holder in dashboard stowage compartment (example: right-hand side of vehicle) Cup holder If your vehicle is equipped with a twin co-...
  • Page 273: Ashtray

    Cigarette lighter To open: fold out the ashtray. Ashtray To remove the insert: press retaining Ashtray in the centre console clip : down and remove the ashtray from the trim. To refit the insert: insert the ashtray down into the trim and close it. Cigarette lighter WARNING You can burn yourself if you touch the hot...
  • Page 274: 12 V Socket

    12 V socket (25 A) When using mobile phones and two-way radios, Mercedes-Benz recommends connec- You can use the 12 V socket on the lower tion to an approved exterior aerial. This is the section of the centre console for accessories...
  • Page 275: Additional Communications Equipment

    Failure to observe the Mercedes-Benz instal- The mobile phone battery is charged lation specifications can result in the invalid- depending on the charge status and the ation of your vehicle's operating permit.
  • Page 276 If you use audio devices or personal nav- igation devices which have been recom- mended by Mercedes-Benz, you can use all of the functions available, such as the mute function. You can obtain further information from any...
  • Page 278 Useful information ......276 Loading guidelines ......276 Load distribution ......278 Securing loads ........278 Carrier systems ........ 281...
  • Page 279: Loading Guidelines

    Loading guidelines Useful information them slipping or tipping over. If you remove a rear bench seat, store it preferably outside These Operating Instructions describe all the vehicle. models as well as standard and optional equipment of your vehicle that were available WARNING at the time of going to print.
  • Page 280 Loading guidelines cutting, deformations, squashed areas or The load compartment floor must be free other damage from oil and dust, dry and swept clean to prevent the load from slipping. damage to clamping elements or fasteners Place non-slip mats (anti-slip mats) on the Such load securing aids and lashing materials load compartment floor if necessary.
  • Page 281: Securing Loads

    Securing loads On panel vans/crewbuses: Checking the load Always stow loads in the load compart- WARNING ment. Combustion engines emit poisonous exhaust Always place the load against the backrests gases such as carbon monoxide. Exhaust of the rear bench seat. gases can enter the vehicle interior if the slid- Move large and heavy loads as far towards ing door or rear door is open when the engine...
  • Page 282 (e.g. DIN EN) can be obtained from any specialist firm or Always observe the operating instructions or Mercedes-Benz Service Centre. the lashing strap manufacturer's instructions for the operation of the lashing strap. Notes on the maximum loading capacity of the lashing points can be found in the "Tech-...
  • Page 283 Securing loads Lashing points (example: panel van without loading Lashing points: (example: platform truck) rails) Lashing eyelets Lashing eyelets Once you have removed the platform dropsi- des, you can use the lashing points on the bottom left and right of the cross member. Secure loose loads, in particular on the load surface of a platform truck, with an approved lashing net or tarpaulin.
  • Page 284: Carrier Systems

    Special mountings (sliding blocks) are availa- There is a risk of an accident. ble as accessories. Always observe the maximum roof load and These are available from any Mercedes-Benz adapt your driving style. Service Centre. You can find information about the maximum roof load in the "Technical data"...
  • Page 286 Useful information ......284 Engine compartment ......284 Vehicle interior ......... 292 Maintenance ........293 Battery ..........295 Care ............ 301...
  • Page 287: Engine Compartment

    Engine compartment If you have to carry out work in the engine Useful information compartment, only touch the following com- ponents: These Operating Instructions describe all models as well as standard and optional Bonnet equipment of your vehicle that were available Oil dipstick at the time of going to print.
  • Page 288 Engine compartment Closing the bonnet WARNING An unlocked bonnet may tip forwards during heavy deceleration and may strike persons or objects in the swinging range. There is a risk of an accident and injury. Make sure that the bonnet is correctly closed and locked before each journey.
  • Page 289 Engine compartment Depending on the engine, the oil dipstick can Overview of the engine compartment be found in various locations. Checking the oil level shown in the dis- play If at extremely low temperatures no engine oil level is displayed after 5 minutes, repeat the engine oil level check after another 5 minutes.
  • Page 290 Engine compartment – 1.0 ltr – 1.0 ltr Top up with the amount of Observe Observe Repeat the engine oil oil shown ( page 288). measurement after about wait. wait. – 1.5 ltr – 1.5 ltr 5 minutes if the engine is period period Check the engine oil level...
  • Page 291 Engine compartment Wipe oil dipstick : using a lint-free cloth. Insert oil dipstick : back into the guide tube as far as it will go and remove it again. If the level is between minimum mark = and maximum mark ;, the oil level is cor- rect.
  • Page 292: Engine Compartment

    Engine compartment Environmental note WARNING When topping up the oil, take care not to spill Coolant contains glycol and is therefore toxic. any. If oil enters the soil or waterways, it is Do not swallow the coolant. See a doctor harmful to the environment.
  • Page 293 Engine compartment Slowly turn cap : half a turn anti-clock- WARNING wise to allow excess pressure to escape. The brake fluid continuously absorbs mois- Turn cap : further and remove it. ture from the air. This results in the boiling point of the brake fluid lowering.
  • Page 294 Engine compartment Check the brake fluid level. Topping up the washer fluid The brake fluid level is correct if the level is Mix the washer fluid to the appropriate mix- between the MIN mark and MAX mark on ing ratio in a container beforehand. brake fluid reservoir :.
  • Page 295: Vehicle Interior

    = immediately. Mercedes-Benz recommends that you Vehicle interior have this maintenance work carried out at Air filter for rear-compartment air a qualified specialist workshop.
  • Page 296: Maintenance

    Maintenance responsible manner. Comply with the instruc- tions for use of the care products. Do not run the engine for longer than neces- sary when the vehicle is stationary. Before carrying out maintenance measures and repairs, you must read the following documents relating to maintenance meas- ures and repairs: relevant sections of the technical docu-...
  • Page 297 Maintenance Service due date exceeded Observe the information on Mercedes- Benz original parts in the "Technical data" Vehicles with steering wheel buttons: if section ( page 346). you have missed the service due date, one of the following messages appears in the display and warning tone also sounds.
  • Page 298: Battery

    If you intend to leave your vehicle parked with clean water and contact a up for a long period, doctor immediately. consult a Mercedes-Benz Service Centre Keep children at a safe distance. Children are not able to assess the switch off the electrical system using the battery main switch ( page 152).
  • Page 299 Battery sumers. The vehicle will then use very little Remove floor covering :. energy, thus conserving battery power. To fit: replace floor covering : in the driv- er's footwell. Slide floor covering : underneath the car- Installation locations rier of the accelerator pedal and align it at Your vehicle may be equipped with three bat- the base of the driver's seat and at the door teries, depending on the equipment version:...
  • Page 300 Battery otherwise destroy electronic components First loosen and remove the negative ter- such as the alternator. minal clamp so that it is no longer in contact with the terminal. Always disconnect the starter battery in the battery case in the driver's footwell first. Remove the cover from the positive termi- nal.
  • Page 301 Battery Pull retainer = upwards. Removing/fitting the starter battery Slide the battery from its anchorage in the Removing the starter battery direction of travel. Fold the bar of the battery upwards and remove the battery from the battery case. Fitting the starter battery Insert the battery into the battery case.
  • Page 302 Battery Connecting the additional battery It is particularly important to observe the described order when connecting and dis- ! Always connect the battery in the order connecting the jump leads. described below. Never swap the terminal Never connect or disconnect the battery clamps.
  • Page 303 Battery Switch off all electrical consumers. Disconnecting and connecting the auxiliary battery (base of the driver's Switch off the engine and remove the key seat) from the ignition lock. Fold the driver's seat cushion forward. Important safety notes First loosen and remove the negative ter- WARNING minal clamp so that it is no longer in contact with the terminal.
  • Page 304: Care

    Mercedes-Benz. This device If you do not unscrew the caps for cleaning, allows the battery to be charged when it is there is a risk of a short circuit.
  • Page 305 Use care products and cleaning agents rec- After putting the vehicle through an auto- ommended and approved by Mercedes-Benz. matic car wash, wipe off wax from: the reversing camera lens ( page 305)
  • Page 306 Care Washing by hand ! Maintain the following minimum distan- ces between the high-pressure nozzle and In some countries, washing by hand is only the object being cleaned: allowed at specially equipped washing bays. about 70 cm when using round-jet noz- Observe the legal requirements in the rele- zles vant country.
  • Page 307 Remove coolant, brake fluid, tree resin, by Mercedes-Benz. oils, fuels and greases by rubbing gently with a cloth soaked in petroleum ether or Cleaning the sliding window lighter fluid.
  • Page 308 Mercedes-Benz car shampoo or cleaning ! Do not fold the windscreen wipers away cloths. from the windscreen unless the bonnet is closed.
  • Page 309 Care When cleaning the vehicle with a high-pres- Extend the electrical step ( page 83). sure or steam cleaner, observe a minimum Close the sliding door until the door lock distance of 50 cm to the reversing camera. engages. Do not aim directly at the reversing camera The electrical step remains extended for or at the microphone opening on the bot- cleaning.
  • Page 310 Heavy soiling: use care products and cially available microfibre cloth and cleaner cleaning agents recommended and for TFT/LCD displays. approved by Mercedes-Benz. Dry the display surface using a dry micro- fibre cloth. Cleaning the seat covers ! Microfibre cloths should not be used to Cleaning the plastic trim clean covers made from artificial leather.
  • Page 311 Care Cleaning the seat belts WARNING Seat belts may be severely weakened if bleached or coloured. This may lead to the seat belts, for example, tearing or failing in an accident. There is an increased risk of injury, possibly even fatal. Never bleach or colour seat belts.
  • Page 312 Useful information ......310 Where will I find...? ......310 Flat tyre ..........312 Jump-starting ........312 Tow-starting and towing away ..315 Electrical fuses ......... 319...
  • Page 313: Where Will I Find

    Where will I find...? Unlocking and removing the cover Useful information Turn quick-release fastener : anti-clock- These Operating Instructions describe all wise or clockwise 2. models as well as standard and optional Slightly raise and pull out the cover. equipment of your vehicle that were available at the time of going to print.
  • Page 314 Where will I find...? Setting up the warning triangle Warning triangle and warning lamp Removing the warning triangle and warning lamp Fold stand = out sideways from the bot- tom. Pull side reflectors ; upwards to form a triangle and lock them at the top using press-stud :.
  • Page 315: Jump-Starting

    Jump-starting Turn the quick-release fasteners to position Flat tyre The cover is unlocked. Information on breakdown assistance in the event of a flat tyre can be found in the "Wheels Lift up the cover. and tyres" section ( page 334). Take first-aid kit = out of the retainer.
  • Page 316 Jump-starting sible, jump-start the vehicle using a donor Switch off all electrical consumers, e.g. battery or a jump-starting device. audio equipment, blower. Vehicles with a petrol engine: only jump- Turn the key to position 0 in the ignition start the vehicle when the engine and lock and remove it ( page 154).
  • Page 317 Jump-starting Jump-starting connection point on the left next to Example: terminal connection diagram the air filter (example: 6-cylinder engine) Remove the cover from positive termi- nal ; of the donor vehicle's battery. Connect the positive terminal clamp of the jump lead to positive terminal ; of the donor vehicle's battery.
  • Page 318: Tow-Starting And Towing Away

    Tow-starting and towing away The red protective cap springs back to its There is a risk of an accident. initial position when positive terminal When towing or tow-starting another vehicle, clamp : is disconnected from the jump- its weight should not be greater than the per- starting connection point.
  • Page 319 Tow-starting and towing away mission gear lever must be in neutral when If your vehicle is equipped with a trailer tow towing the vehicle. hitch, attach the towing device to the trailer tow hitch ( page 205). The battery must be connected and charged. Otherwise, you: Fitting the front towing eye cannot turn the key in the ignition lock to...
  • Page 320 Tow-starting and towing away In the event of transmission damage Towing vehicles with manual transmis- sion ! Always use new bolts when fitting the The vehicle may only be towed a maximum of propeller shafts. 100 km if the front axle is raised. For a towing Only have the propeller shafts fitted/ distance of over 100 km, you must remove removed at a qualified specialist workshop.
  • Page 321 Tow-starting and towing away Release the brake pedal. Always switch on the ignition when towing Release the parking brake. with a tow rope or a towing bar. Leave the key in position 2 in the ignition ! Do not exceed the towing speed of lock.
  • Page 322: Electrical Fuses

    "Fuse Avoid repeated tow-start attempts. The allocation chart" supplement. catalytic converter could otherwise be A Mercedes-Benz Service Centre will be damaged. happy to advise you. If the engine does not start after a few sec-...
  • Page 324 Useful information ......322 Important safety notes ....322 Operation ........... 322 Winter operation ....... 323 Tyre pressure ........326 Flat tyre ..........334 Changing a wheel ......334 Wheel and tyre combinations ..340 Spare wheel ........340...
  • Page 325: Useful Information

    Oth- erwise, the tyres, particularly the sidewalls, Accessories that are not approved for your may be damaged. vehicle by Mercedes-Benz or are not being used correctly can impair operating safety.
  • Page 326: Winter Operation

    Winter operation Regular wheel and tyre checks Tyre tread WARNING WARNING Damaged tyres can cause tyre inflation pres- Insufficient tyre tread will reduce tyre trac- sure loss. As a result, you could lose control tion. The tyre is no longer able to dissipate of your vehicle.
  • Page 327 ® tems such as ABS and ESP to function opti- Mercedes-Benz cannot accept responsibility mally in winter. These tyres have been devel- for this type of damage. oped specifically for driving in snow. Use M+S tyres of the same make and tread...
  • Page 328 50 km/h. Observe the country-specific laws have been specially approved for your vehicle and regulations for operation with snow by Mercedes-Benz, or that are of a corre- chains. sponding standard of quality. Information about snow chains can be obtained from any WARNING Mercedes-Benz Service Centre.
  • Page 329: Tyre Pressure

    There is a risk of accident. Only screw standard valve caps or valve caps specifically provided by Mercedes-Benz for Vehicle identification plate (example: panel van) your vehicle onto the tyre valve. 1- Permissible front axle load [kg]...
  • Page 330 Tyre valves that are not approved for your Set the correct tyre pressure before loading vehicle by Mercedes-Benz may result in the the vehicle. Once the vehicle is laden, check loss of tyre pressure. This may affect road the tyre pressures and correct them if neces- safety.
  • Page 331 Tyre pressure Checking the tyre pressure electroni- in all four tyres; you set this pressure when cally (vehicles with steering wheel but- you activate the tyre pressure monitor. The tons) tyre pressure monitor warns you if the pres- sure drops in one or more of the tyres. The tyre pressure monitor only functions if the corresponding sensors are fitted to all wheels.
  • Page 332 Tyre pressure Each tyre that is affected by a significant loss If you wish to cancel the restart: of pressure is highlighted in the pressure dis- Press the g button or the 4 menu button play. on the instrument cluster. The activation process is cancelled auto- Restarting the tyre pressure monitor matically if 30 seconds elapse with no...
  • Page 333 Tyre pressure Tyre pressure table Permissible front axle load : and permissible rear axle load ; can be found on the vehicle identification plate ( page 326). Front axle tyre pressure values: the following tyre pressure values only apply to vehicles with a permissible front axle load : of 1650 kg or 1800 kg.
  • Page 334 Tyre pressure Front axle tyre pressure values: the following tyre pressure values only apply to vehicles with a permissible front axle load : of 1850 kg or 2000 kg. Due to the high unladen vehicle weight, only the tyre pressure levels specified for laden vehicles apply for motor caravans. Tyres/disc wheel Front axle load : 1850 kg...
  • Page 335 Tyre pressure Tyres/disc wheel Rear axle load ; 1800 kg 2000 kg Vehicle load Empty Laden Empty Laden 235/65 R 16 C 115/113R 300 kPa 370 kPa 300 kPa 380 kPa (3.0 bar/ (3.7 bar/ (3.0 bar/ (3.8 bar/ 6.5J x 16 ET 62 44 psi) 54 psi) 44 psi)
  • Page 336 Tyre pressure Tyres/disc wheel Rear axle load ; 2230 kg/2250 kg 2400 kg/2430 kg Vehicle load Empty Laden Empty Laden 235/60 R 17 C 117/115R 300 kPa 450 kPa 300 kPa 490 kPa (3.0 bar/ (4.5 bar/ (3.0 bar/ (4.9 bar/ 6.5J x 17 ET 62 44 psi) 65 psi)
  • Page 337: Changing A Wheel

    "Wheel change" section ( page 335). ating permit invalid. If you replace a tyre, Mercedes-Benz also rec- Always observe the instructions and safety ommends that you replace the tyre valve. notes in the "Fitting a wheel" section Observe the safety-relevant information for page 335).
  • Page 338 Changing a wheel one who is not directly assisting in the Direction of rotation wheel change should, for example, stand Tyres with a specified direction of rotation behind the barrier. have additional benefits, e.g. if there is a risk Place the warning triangle or hazard warn- of aquaplaning.
  • Page 339 Do not approved by Mercedes-Benz. If the jack is unscrew the wheel bolts/nuts completely. used incorrectly, it could tip over while the vehicle is raised.
  • Page 340 Changing a wheel no longer be used as a pump lever for the Jacking point at the front axle jack. Place the jack under the longitudinal mem- ber in front of the front axle. ! Do not place the jack on the leaf spring or the differential case.
  • Page 341 Jacking point, rear axle (example: platform truck, been designed for the wheel and the vehicle. 5 t) For safety reasons, Mercedes-Benz recom- Jacking point at the rear axle on chassis mends that you only use wheel bolts or wheel versions...
  • Page 342 Changing a wheel ! Only use the jack pump lever middle rod and the rod with the largest diameter as a wheel wrench extension. Only slide the middle rod as far as it will go onto the wheel wrench. The rods may otherwise bend and be distorted to such an extent that they can no longer be used as a pump lever for the jack.
  • Page 343: Spare Wheel

    Stow the jack and the rest of the vehicle ! Retreaded tyres are neither tested nor tools in the vehicle again. recommended by Mercedes-Benz, since previous damage cannot always be detec- You can now fit the hub caps on steel ted on retreaded tyres.
  • Page 344 Spare wheel Removing and installing the spare To prevent risks: wheel adapt your driving style accordingly and drive carefully Panel van/crewbus never fit more than one spare wheel that differs from the wheel to be changed only use a spare wheel that differs from the wheel to be changed for a brief period ®...
  • Page 345 Spare wheel Slowly lower spare wheel bracket A down Replace and engage covers :. to the ground. Close the rear doors. Lift spare wheel bracket A slightly and pull the pump lever out of sleeve ?. Vehicle with lowered chassis Vehicles that have a lowered chassis and experience a flat tyre must first be raised before you can take out the spare tyre.
  • Page 346 Spare wheel Slightly raise spare wheel bracket A and Remove spare wheel extraction device B unhook left-hand retaining hook =. and store it in a safe place ( page 264). You can now fit spare wheel D on your Assemble the pump lever for the jack and vehicle ( page 338).
  • Page 347 Spare wheel Chassis version Use the pump lever to lift the spare wheel beyond the rear edge of spare wheel bracket ?. Carefully remove the spare wheel from the bracket. The spare wheel is heavy. When the spare wheel is removed, the centre of gravity changes due to the heavy weight of the wheel.
  • Page 348 Useful information ......346 Genuine Mercedes-Benz parts ..346 Vehicle electronics ......347 Identification plates ......348 Service products and capacities ..348 Vehicle data ........359...
  • Page 349: Useful Information

    For this reason, Mercedes-Benz recommends modification only if they comply with legal that you use genuine Mercedes-Benz parts or requirements. This is also valid in several parts of equal quality. Only use tyres, wheels other countries.
  • Page 350: Vehicle Electronics

    Vehicle electronics when ordering genuine Mercedes-Benz parts must have type approval. This applies to the page 348). device or its interfaces to the vehicle elec- tronics, e.g. charging brackets. The type approval document must adhere to Vehicle electronics either Directive 72/245/EEC or Regula-...
  • Page 351: Service Products And Capacities

    Vehicle identification plate : may also condition for the implied warranty. contain the following data: You will recognise the service products payload approved by Mercedes-Benz by the inscrip- kerb weight tion on the container: number of passenger seats MB-Freigabe (e.g. MB-Freigabe 228.5) The data is vehicle-specific and can differ MB-Approval (e.g.
  • Page 352 Service products and capacities They are therefore not necessarily approved If fuel is swallowed, seek immediate medi- by Mercedes-Benz. cal attention. Do not induce vomiting. Further information can be obtained at any Change any clothing that has come into qualified specialist workshop or online at contact with fuel immediately.
  • Page 353 91 RON/82.5 MON. This may reduce the may be inadequate. This may result in depos- engine's performance and increase fuel con- its. In such cases, the additive recommended sumption. Avoid driving at full throttle. by Mercedes-Benz should be added by a Mercedes-Benz Service Centre (part number...
  • Page 354 ! Sprinter with Euro 3 diesel engine For a list of approved products, consult a You will damage the diesel engine and the Mercedes-Benz Service Centre. Follow the diesel particle filter (DPF) if you refuel with instructions in the product description.
  • Page 355 You can obtain information about this General notes from any Mercedes-Benz Service Centre. ! When using fatty acid methyl ester please Diesel at very low outside temperatures note the following points:...
  • Page 356 (e.g. fire engines). Sheet No. 135 of the Mercedes-Benz Spec- The auxiliary heating can only be oper- ifications for Service Products for opera- ated with commercially-available diesel tion with fatty acid methyl ester are not fuel.
  • Page 357 Service products and capacities transmission ratios for the drive assem- You can minimise your vehicle's CO emis- blies sions by driving carefully and having it serv- additional equipment (e.g. air-conditioning iced regularly. system, auxiliary heating system) Only for certain countries: the respective For these reasons, the actual consumption current consumption and emission values figures for your vehicle may deviate from the...
  • Page 358 Mercedes- lead to: Benz Specification for Service Products. You increased emission values will recognise the Mercedes-Benz approval damage to the catalytic converter on the oil container by the inscription "MB Approval" and the associated specification engine damage designation, e.g.
  • Page 359 Only by using engine oil with a particularly high quality grade, e.g. according to Sheet Viscosity indicates the flow characteristics of Number 228.51 of the Mercedes-Benz Spec- a fluid. If an engine oil has a high viscosity, ifications for Service Products, can the maxi- this means that it is thick;...
  • Page 360 Service products and capacities Mercedes-Benz recommends having the oil Brake fluid changed at a qualified specialist workshop. WARNING Brake fluid is hazardous to health. Do not Capacities swallow brake fluid. See a doctor immediately ! Do not add too much oil. Topping up with if you swallow brake fluid.
  • Page 361 Service products and capacities Mercedes-Benz recommends corrosion inhib- Coolant itor/antifreeze that meets the requirements Important safety notes in Mercedes-Benz Specifications for Service Products Sheet Number 310.1. WARNING Check the corrosion inhibitor/antifreeze con- If antifreeze comes into contact with hot com- centration in the coolant every six months.
  • Page 362: Vehicle Data

    Make sure that no windscreen washer con- Current technical data can also be found centrate is spilled next to the filler neck. online at: http://www.mercedes-benz.com ! Only use washer fluid that is suitable for plastic lamp lenses, e.g. MB SummerFit or Engine MB WinterFit.
  • Page 363 Vehicle data Lashing eyelets Permissible nomi- At engine speed 1200 rpm nal tensile Max. transmission oil tem- 120 † strength perature Platform up to 3.5 t 27, 28 400 daN maximum gross weight Lashing points and loading systems Platform more than 27, 28 800 daN Lashing points...
  • Page 364 Always observe the maximum roof load and adapt your driving style. General notes WARNING Mercedes-Benz recommends that you have a trailer tow hitch retrofitted at a Mercedes- If you load the vehicle unevenly, driving char- Benz Service Centre. acteristics such as steering and braking behaviour may be severely impaired.
  • Page 365 Vehicle data Overview of mounting dimensions Version 1 Version 2 Version 3 The permissible weights and loads which cannot be exceeded can also be found: in your vehicle documents and on the identification plates of the trailer tow hitch, trailer and vehicle ( page 348).
  • Page 366 Vehicle data Type of vehicle Wheel- Dimen- Dimen- Version base sion a sion x Panel van/crewbus 3250 mm 3.0 t to 5.0 t 3665 mm 4325 mm Chassis/platform/tipper with cab/ 3250 mm 34 mm 39 mm crewcab 3665 mm 34 mm 39 mm 3.0 t to 3.5 t 4325 mm...
  • Page 368 Publication details Internet Further information about Mercedes-Benz vehicles and about Daimler AG can be found on the following websites: http://www.mercedes-benz.com http://www.daimler.com Editorial office You are welcome to forward any queries or suggestions you may have regarding these Operating Instructions to the technical docu-...
  • Page 369 É9065847103QËÍ 9065847103 Order no. 6462 7531 02 Part no. 906 584 71 03 Edition P 07-13...

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Viano 2012

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