Mercedes-Benz Sprinter 2012 Operating Instructions Manual
Mercedes-Benz Sprinter 2012 Operating Instructions Manual

Mercedes-Benz Sprinter 2012 Operating Instructions Manual

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The following online version of the Owner's Man-
ual describes all models as well as all the stand-
ard and optional equipment of your vehicle. Coun-
try-specific differences in the language variants
are possible. Note that your vehicle may not be
fitted with all features described. This is also the
case for safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz
dealer if you would like to have a printed Owner's
Manual for other vehicle models and vehicle
model years. The online version is the current
valid Owner's Manual version. Possible variations
to your vehicle may not be taken into account as
Mercedes-Benz constantly updates their vehicles
and equipment to the state of the art and introdu-
ces changes in design and equipment.
Please also read the printed Owner's Manual, any
supplementary documents and the digital Own-
er's Manual in the vehicle.
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Summary of Contents for Mercedes-Benz Sprinter 2012

  • Page 1 Note that your vehicle may not be fitted with all features described. This is also the case for safety-relevant systems and functions. Please contact your authorised Mercedes-Benz dealer if you would like to have a printed Owner’s Manual for other vehicle models and vehicle model years.
  • Page 2 Sprinter Operating Instructions...
  • Page 3 Symbols WARNING Warning notes make you aware dangers which could pose a threat to your health or life, or to the health and life of others. Environmental note Environmental notes provide you with infor- mation on environmentally aware actions or disposal.
  • Page 4 Welcome to the world of Mercedes-Benz English in the interactive Operating Instruc- tions on the Internet at: Before you first drive off, read this Operating Instructions carefully and familiarise yourself www.mercedes-benz.de/ with your vehicle. Please adhere to the infor- betriebsanleitung-transporter...
  • Page 6 Contents Index ............4 At a glance ........... 31 Introduction ......... 23 Safety ........... 43 Opening and closing ......67 Seats, steering wheel and mirrors ..91 Lights and windscreen wipers ..101 Climate control ......... 121 Driving and parking ......147 On-board computer and displays ..
  • Page 7 Index Air-recirculation mode 1, 2, 3 ... Activating/deactivating ....132 12 V socket ........258 Important safety notes ....132 4ETS (Electronic Traction Support) . . . 61 Air suspension see ENR (electronic level control) Air vents Adjusting for the passenger com- ABS (Anti-lock Braking System) partment ........
  • Page 8 Index Automatic engine start/stop Basic settings see ECO Start (Euro 4 engines) see Settings see ECO Start (Euro 5 engines) Battery Automatic headlamp mode ....103 Isolating switch ......148 Automatic locking ....... 75 Battery (vehicle) Automatic transmission Care ..........288 Charge indicator lamp ....
  • Page 9 Index Brake force distribution, elec- Exterior lighting ......292 tronic Gear or selector lever ....294 see EBD (electronic brake-force High-pressure cleaner ....290 distribution) Loading tailgate (aluminium side Brake lamp panel) ..........293 Notes ..........288 Replacing bulbs ..... 112, 114 Paint ..........
  • Page 10 Index Front interior light ......115 Checking/cleaning the air filter Licence plate illumination (plat- (rear-compartment air condition- form truck) ........113 ing) ..........280 Licence plate lighting ..... 113, 114 Cooling with air dehumidification . . 129 Overview of lamp types (front Demisting the windows ..
  • Page 11 Index Setting (vehicles with steering Curtains (cleaning instructions) ..294 wheel buttons) ....... 216 Curtains care notes ......294 switching on/off (switch) ....103 see Daytime driving lights Consumption statistics (on-board Dashboard computer) .......... 219 see Cockpit Control panel Data above the windscreen ......
  • Page 12 Index Display message Driving systems Important safety notes ....222 Cruise control ........ 174 Display messages Display message ......235 Calling up the message memory ..222 PARKTRONIC ......... 187 Driving systems ......235 Reversing camera ......190 Engine ..........233 SPEEDTRONIC .......
  • Page 13 Index Electrical fuses Maximum speeds ......343 see Fuses Operating safety ......25 Electrical step Power take-off ....... 196 Cleaning ......... 293 Running irregularly ......158 Display message ......238 Starting .......... 151 Starting problems ......158 Emergency release ......82 Stopping ........
  • Page 14 Reserve fuel warning lamp ..... 246 Foglamps Fuses ..........306 Replacing bulbs ......109 Switching on/off ......103 Folding seat ......... 94 Folding table ........255 Gear stick In the twin co-driver's seat .... 255 cleaning ......... 294 Genuine Mercedes-Benz parts ..332...
  • Page 15 Index Glove compartment ......252 Notes on replacing bulbs ....115 Switching the rear compartment lighting on centrally ....... 107 Interior motion sensor Hazard warning lamps ...... 105 Deactivating ........64 Headlamp Function ........... 64 Cleaning system (function) .... 106 Priming ..........
  • Page 16 Index Lashing eyelets LIM indicator lamp Fitting ..........269 Cruise control ........ 175 Permissible tensile load ....344 Variable SPEEDTRONIC ....177 Lashing points and lashing mate- Limiting the speed rial see SPEEDTRONIC Important safety notes ....266 Load compartment Lashing points and lashing materi- Activating/deactivating ventilation 146 Load distribution .......
  • Page 17 Operation ........209 Setting the clock ......206 Settings ......... 212 Standard display ......206 On-board computer (vehicles with Telephone ........219 Mercedes-Benz Service Centre steering wheel buttons) see Qualified specialist workshop Audio menu ........210 Message Display message ......207 see Display message Menu overview ......
  • Page 18 Index Platform dropside Important safety notes ....85 Paintwork (cleaning instructions) . . . 290 Installing/removing ......86 Paper holder ........255 Opening/closing ......86 Parking ..........164 Power supply Important safety notes ....164 Battery isolating switch ....148 Parking brake ........
  • Page 19 Index Rear compartment Releasing the parking lock man- Activating/deactivating the air ually (automatic transmission) ..162 conditioning ........129 Remote control Setting the air vents ...... 134 Changing the operating duration Rear-compartment air-condition- (auxiliary heating) ......138 ing system Replacing the battery (auxiliary see Climate control heating ) ........
  • Page 20 Index Switching the monitor on/off ..191 Selector lever Tint submenu (colour balance) ..194 Cleaning ......... 294 Reversing lamp Sensors (cleaning instructions) ..292 Replacing bulbs ..... 112, 114 Service Centre Reversing lamp (platform truck) see Qualified specialist workshop Replacing bulbs ......
  • Page 21 Index Side windows Important safety notes ....177 Convenience closing ......89 LIM indicator lamp ......177 Convenience opening ...... 89 Problem (malfunction) ....180 Hinged side windows ....... 87 Selecting ........177 Important safety notes ....87 Setting permanent ......180 Setting the speed ......
  • Page 22 Index Stowage space above the roof trim 254 Temperature Stowage space under the twin co- Outside temperature ...... 205 driver's seat ........254 Setting (climate control) ....129 Stowage spaces and stowage com- Setting the unit (vehicles with partments steering wheel buttons) ....213 Stowage space under the rear TEMPOMAT bench seat ........
  • Page 23 Index Towing a trailer Turn signals Bulb failure indicator for LED lamps 200 Replacing bulbs (front) ....110 Replacing bulbs (rear) .... 112, 114 ® (Electronic Stability Program) . 61 Switching on/off ......104 Mounting dimensions ....346 Turn signals (platform truck) Notes on retrofitting ......
  • Page 24 Index Unlocking Warning and indicator lamps From inside the vehicle (central ABS ..........241 unlocking button) ......74 Air filter .......... 248 With emergency key element ... 70 ASR ..........240 BAS ..........241 Battery charge ....... 244 Brakes ........... 241 Variable SPEEDTRONIC Brake wear ........
  • Page 25 Index Storing ........... 321 Tightening torque ......325 Windowbag .......... 48 Windows Cleaning ......... 290 Cleaning the sliding windows ..290 see Side windows Windscreen Demisting ........130 Windscreen heating Switching on/off ......131 Windscreen washer fluid Topping up ........279 Windscreen wiper Rain/light sensor ......
  • Page 26: Product Information

    Mercedes-Benz will take back your this planet sparingly and in a manner which Mercedes-Benz in order to dispose of it in an takes the requirements of both nature and environmentally responsible manner in humanity into consideration.
  • Page 27 Important safety notes Genuine Mercedes-Benz parts, approved con- version parts and accessories are available WARNING from a Mercedes-Benz Service Centre. Here If you do not have the prescribed service/ you will receive advice about permissible maintenance work or necessary repairs car-...
  • Page 28 1999/5/EC. You can obtain further informa- assemblies and systems. tion from any Mercedes-Benz Service Centre. There is a risk of damage to the vehicle if: Electromagnetic compatibility the vehicle makes contact with the ground, e.g.
  • Page 29 There is a risk of an accident. work on electronic components Do not connect any equipment to a diagnos- Mercedes-Benz recommends that you use a tics connection in the vehicle. Mercedes-Benz Service Centre. WARNING...
  • Page 30 Attachments, bodies, equipment and It is advisable to register your vehicle with a conversions Mercedes-Benz Service Centre. Inform Mercedes-Benz as soon as possible about any General notes change of address or vehicle ownership. ! For safety reasons, have bodies manufac-...
  • Page 31 The data cannot be used to trace the vehicle's Mercedes-Benz implied warranty or by the movements. New or Used-Vehicle Warranty. When your vehicle is serviced, technical infor- mation can be read from the event data mem- ory and fault data memory.
  • Page 32 Introduction nostic testers. More detailed information is obtained from it, if required. After a fault has been rectified, the informa- tion is deleted from the fault memory or is continually overwritten. When operating the vehicle, situations are conceivable in which this technical data, in connection with other information (if neces- sary, under consultation with an authorised expert), could be traced to a person.
  • Page 34: Table Of Contents

    Dashboard ........... 32 Instrument cluster ......35 Steering wheel with buttons ....38 Centre console ........38 Overhead control panel ...... 39 Door control panel ......40 Further control panels ......40...
  • Page 35: Dashboard

    Dashboard Dashboard Cockpit, right-hand-drive vehicles...
  • Page 36: Instrument Cluster

    Dashboard Cockpit, left-hand-drive vehicles Function Page Function Page Door control panel PARKTRONIC warning dis- play Light switch Opens/closes the right- Headlamp range control hand side window Combination switch Stowage compartment • Turn signals (jack and vehicle tool kit) • Main-beam headlamps Glove compartment •...
  • Page 37: Further Control Panels

    Dashboard Function Page Function Page Opens the bonnet Further control panels...
  • Page 38 Instrument cluster Instrument cluster Displays and controls Instrument cluster on vehicles without steering wheel buttons Instrument cluster in vehicles with steering wheel buttons Function Page Function Page Speedometer Reset button 9 Rev counter Menu button 4 • Changes standard dis- f, g Brightens/dims the play instrument cluster lighting...
  • Page 39 Instrument cluster Indicator and warning lamps Instrument cluster on vehicles without steering wheel buttons Instrument cluster in vehicles with steering wheel buttons Function Page Function Page ; Engine diagnostics indica- Speedometer with warn- ing and indicator lamps tor lamp d ESP % Preglow ®...
  • Page 40 Instrument cluster Function Page Function Page 1 Door or bonnet open Rev counter with warn- ing and indicator lamps Electrically operated step malfunction c Parking brake applied # Brake pads/linings worn L Dipped-beam headlamps + LOW RANGE active ¬ ENR indicator lamp K Main-beam headlamps on K Working speed governor J Right-hand turn signal...
  • Page 41: Centre Console

    Centre console Steering wheel with buttons Centre console Function Page Display On-board computer oper- ation Function Page Selects a submenu or adjusting the volume Stowage compartment W Up/increases the vol- Radio or COMAND; see the separate operating instruc- X Down/reduces the tions volume Air-conditioning control...
  • Page 42: Overhead Control Panel

    Overhead control panel Overhead control panel Function Page f Activates/deactivates PARKTRONIC ¤ Activates/deactivates ECO Start, Euro 5 engine £ Switches the hazard warn- ing lamps on/off à Activates/deactivates ASR Ã Central locking, interior/ Ä rear compartment Function Page • Stowage compartment or Microphone for the mobile •...
  • Page 43: Further Control Panels

    Further control panels Door control panel Further control panels Control panel between the light switch and the steering wheel Function Page Adjusts the exterior mirrors Function Page Selects an exterior mirror y Switches the hot-water Opens/closes the left-hand auxiliary heater on/off side window ±...
  • Page 44 Further control panels Control panel between the steering Function Page wheel and the ignition lock ´ Ventilates the load com- · partment 6 Activates/deactivates KEY- LESS-ENTRY Function Page Switches the central rear compartment lighting on/ ¤ Activates/deactivates ECO Start, Euro 4 engine ¬...
  • Page 46 Useful information ......44 Occupant safety ........44 Child restraint systems ...... 51 Child-proof locks ......... 57 Pets in the vehicle ......58 Driving safety systems ....... 58 Anti-theft systems ......63...
  • Page 47: Occupant Safety

    SRS (Supplemental Restraint System) The airbag system can be adjusted for a per- son with a physical disability. For further Introduction information, consult a Mercedes-Benz SRS consists of: Service Centre. + warning lamp or 6 warning lamp The seat belts, together with SRS (Supple-...
  • Page 48 Occupant safety airbag control unit with crash sensors are the first to be triggered by the airbag con- trol unit. belt tensioners The front airbags are not deployed unless the belt force limiters vehicle's rate of longitudinal deceleration rea- SRS reduces the risk of occupants hitting ches a higher value.
  • Page 49 Occupant safety Not all airbags are deployed in an acci- vehicles which have a co-driver's front air- dent. The various airbag systems work bag. Children in a rearward-facing child independently of one another. restraint system must be secured on a suit- How the airbag system works is deter- able rear seat.
  • Page 50 There is a danger of Front airbags injury. Suitable seat covers are available from a Mercedes-Benz Service Centre, for example. WARNING The doors contain sensors for controlling air- bags. Damage to the doors may affect the functioning of the thoraxbags.
  • Page 51 Occupant safety occupants on the side of the vehicle on which the impact occurs. The windowbags are integrated into the side of the roof frame above the front doors. Windowbags : are deployed: on the side on which the impact occurs at the start of an accident with a high rate of lateral vehicle deceleration or accelera- tion, e.g.
  • Page 52 Persons under 1.50 m in height and children under 12 years of age cannot wear the seat Mercedes-Benz recommends that you only belts properly. They therefore require addi- use seat belts which have been approved...
  • Page 53 Occupant safety seat mechanism. This could damage the Adjust belt sash guide ; to the appropri- door, the door trim panel and the seat belt. ate height. Damaged seat belts can no longer perform Let go of release button : and make sure their protective function and must be that belt sash guide ;...
  • Page 54: Child Restraint Systems

    Child restraint systems Belt tensioners tighten the seat belts in an Child restraint systems accident, pulling them close against the seat Important safety notes occupant's body. Belt tensioners do not correct an incorrect WARNING seat position or incorrectly worn seat belts. To reduce the risk of serious or even fatal Belt tensioners do not pull occupants back injury to the child in the event of an accident,...
  • Page 55 If the child restraint system is placed in direct mation about the correct child restraint sys- sunlight, the parts could become very hot. tem from any Mercedes-Benz Service Centre. Children could be suffer burns by touching these parts, in particular on the metallic parts of the child restraint system.
  • Page 56 Child restraint systems Always observe the notes on using the child restraint system as well as the installation and operating instructions provided by the manufacturer for the child restraint system being used. WARNING If the child restraint system is incorrectly secured with the seat belt, it cannot perform its intended protective function.
  • Page 57 Child restraint systems ! When fitting the child restraint system, Top Tether make sure that the seat belt for the middle seat does not get trapped. Top Tether anchorage points Securing rings Install the ISOFIX child restraint system. Comply with the manufacturer's instruc- tions when installing the ISOFIX child restraint system.
  • Page 58 Child restraint systems Make sure that: the Top Tether hook = is hooked into Top Tether anchorage ;, as shown the Top Tether belt ? is not twisted Tighten Top Tether belt ?. Comply with the manufacturer's installation instructions when doing so. Move the head restraint back down again slightly if necessary.
  • Page 59 Child restraint systems Suitable positioning of the child restraint systems When mounting a forward-facing child restraint system on the co-driver's seat, move the co-driver's seat to the rearmost position. Weight and age categories Child restraint system on Child restraint system on the co-driver's or twin co- the rear bench seat driver's seat...
  • Page 60: Child-Proof Locks

    Child-proof locks Recommended child restraint systems Weight and age Manufac- Type Type approval MB order num- categories turer number Category 0: up to Britax Römer BABY SAFE E1 03 301146 B6 6 86 8213 10 kg; PLUS up to approximately 9 months Category 0+: up to Britax Römer...
  • Page 61: Driving Safety Systems

    Driving safety systems electric sliding door at any time from inside the key with you and lock the vehicle. Never the vehicle using the Å switch in the leave children unattended in the vehicle. centre console ( page 78). You can activate the child-proof lock for the To activate/deactivate: slide latch : in sliding door ( page 58) and the rear door...
  • Page 62 Driving safety systems ABS controls the braking pressure so that the Important safety notes wheels do not lock when braking. This main- If you fail to adapt your driving style or if you tains the steerability of your vehicle while are inattentive, the driving safety systems can braking.
  • Page 63 Driving safety systems BAS automatically increases the brake pres- ® (Electronic Stability Program) sure, thereby reducing the stopping distance. Important safety notes When you release the brake pedal, the brakes function as usual again. BAS is deactivated. Note the section on 'Important safety notes' page 59).
  • Page 64 Driving safety systems Trailer stabilisation The d warning lamp in the instrument ® cluster flashes when ESP is intervening. Note the section on 'Important safety notes' ® If ESP intervenes: page 59). Do not deactivate ASR under any circum- WARNING stances.
  • Page 65 Driving safety systems ASR (acceleration skid control) Only deactivate ASR in the situations descri- bed in the following. General notes ! If you deactivate ASR, ESP ® will still inter- Important safety notes vene to stabilise the vehicle. Frequent brak- Note the section on 'Important safety notes' ®...
  • Page 66: Anti-Theft Systems

    Anti-theft systems If you deactivate ASR: The vehicle locks again automatically if you do not open a door within 40 seconds engine torque is not limited and the drive after unlocking the vehicle. wheels are able to spin. The spinning If the alarm system is primed, a visual and wheels will then achieve a cutting effect for audible alarm is triggered by the following:...
  • Page 67 Anti-theft systems Deactivating Priming Close the side windows. Make sure that nothing (such as mascots or coat hangers) are hanging on the rear- view mirror or on the grab handles on the roof lining. This will prevent false alarms. Lock the vehicle. The interior motion sensor is primed after approximately 40 seconds.
  • Page 68 Anti-theft systems This will prevent false alarms.
  • Page 70 Useful information ......68 Key ............68 Central locking ........74 Driver's door and co-driver's door ..75 Sliding doors ........75 Electric sliding door ......77 Electrical step ........81 Rear doors ........... 83 Partition sliding door ......85 Platform truck dropsides ....
  • Page 71: Useful Information

    Useful information WARNING If you attach heavy or large objects to the key, These Operating Instructions describe all the key could be unintentionally turned in the models as well as standard and optional ignition lock. This could cause the engine to equipment of your vehicle that were available be switched off.
  • Page 72 Change the batteries immediately if battery KEYLESS-ENTRY offers the following fea- check lamp : does not light up briefly with tures: every press of a button ( page 71). automatic opening of the sliding door as To unlock centrally: press the % but- you approach the vehicle ton.
  • Page 73 Locking/unlocking the vehicle using Emergency key element the emergency key element General notes Vehicles with the convenience opening/ If the vehicle can no longer be locked or closing feature unlocked with the key, use the emergency key element. The anti-theft alarm system (ATA) is triggered when you unlock and open the vehicle using the emergency key element ( page 63).
  • Page 74 To unlock the driver's door: insert the Keep batteries out of the reach of children. If emergency key element fully into the driv- a battery is swallowed, seek medical attention er's door lock and turn it clockwise. immediately. The driver's door is unlocked. To lock the vehicle: lock all doors except Environmental note the driver's door from the inside.
  • Page 75 Pull out the emergency key element from the key ( page 70). Push emergency key element = into the opening in the key in the direction of the arrow until battery compartment cover ; opens. When doing so, do not hold battery compartment cover ;...
  • Page 76 Problems with the key Problem Possible causes/consequences and M Solutions It is no longer possible The doors are not closed properly. to lock the vehicle Close the doors properly and lock the vehicle again. using the key. The central locking system has malfunctioned. The turn signals do not flash when the vehicle Lock the vehicle with the emergency key element (...
  • Page 77: Central Locking

    Central locking Problem Possible causes/consequences and M Solutions You have lost a key. Have the key deactivated at a qualified specialist workshop. Report the loss immediately to the vehicle insurers. If necessary, have the mechanical locks replaced. You have lost the emer- Report the loss immediately to the vehicle insurers.
  • Page 78: Driver's Door And Co-Driver's Door

    Sliding doors Deactivating automatic locking when On the chassis version, the indicator lamp driving does not light up. To lock/unlock the sliding doors and Turn the key to position 1 or 2 in the ignition rear doors: press the lower section of the lock when the doors are closed.
  • Page 79 Sliding doors Check the sliding door detent. This could trap you or other persons. There is To close: slide the sliding door firmly for- a risk of injury. wards by handle : until it closes. Always make sure that the open sliding door is engaged.
  • Page 80: Electric Sliding Door

    Electric sliding door Electrical closing assist Operation and obstacle detection If your vehicle is fitted with electrical closing Your vehicle can be equipped with an electric assist, you will require less force to close the sliding door on the left and/or right-hand sliding door.
  • Page 81 Electric sliding door To open: briefly press the upper Å slid- Opening/closing the sliding door with ing door button on the centre console or the button button = in the doorway. The indicator lamps in the upper Å slid- ing door button and in button = flash. To close: briefly press the lower Æ...
  • Page 82 Electric sliding door ing door for approximately Unlocking manually 5 seconds( page 78). After it is programmed successfully, the Å indicator lamp in the corresponding upper sliding door button flashes four times. A tone sounds 3 times as confirma- tion. Opening/closing the sliding door with the door handle If there has been a malfunction or if the bat-...
  • Page 83 Electric sliding door Following this: Completely open and close the sliding door once by briefly pressing the Å and Æ sliding door buttons on the centre console. This restores normal operation of the slid- ing door. KEYLESS-ENTRY Operation If KEYLESS-ENTRY is activated and you approach the vehicle with the key, the follow- ing takes place automatically, depending on the direction from which you approach the...
  • Page 84: Electrical Step

    Electrical step Problems with the sliding door Problem Possible causes/consequences and M Solutions The electric sliding Emergency operation has been activated. door moves very Have the sliding door checked as soon as possible at a qualified slowly. specialist workshop. The electric sliding When the sliding door is fully opened, the "play protection"...
  • Page 85 Electrical step When getting in and out of the vehicle, use lock it into place manually before continu- the grab handles and electrical step :. ing your journey. Electrical step : automatically extends when the sliding door is opened and retracts when it is closed.
  • Page 86: Rear Doors

    Rear doors Insert R-clips ; into the step as far as they Opening/closing from the outside will go through the holes on both sides of Opening the right-hand rear door the housing. The step is secured in its housing. Rear doors Important safety notes WARNING If you open a rear door, you could:...
  • Page 87 Rear doors Opening the rear doors to an angle of and will not swivel back to its original posi- 180° or 270° tion. Before closing the door, release door retainer : from the detent and return it to its original position. Closing the rear doors from the outside Pull the rear door away from magnetic door retainer.
  • Page 88: Partition Sliding Door

    Platform truck dropsides Pull the rear door firmly by the door handle Opening/closing the partition sliding to close it. door from the load compartment To lock: slide latch ; to the right. The white section is no longer visible. Partition sliding door Important safety notes WARNING If the open partition sliding door is not...
  • Page 89 Platform truck dropsides To fold the platform dropside fully forwards, Make sure that the vehicle is safeguarded at the support cable must be detached. the rear in accordance with national legal requirements, e.g. with a warning triangle. Raise the platform dropside and remove snap hook = of the retaining cable from Take care when removing/installing platform eyelet ;.
  • Page 90: Side Windows

    Side windows Side windows If children open a door, they could: cause injury to other persons Important safety notes get out of the vehicle and thereby injure WARNING themselves or be injured by a passing vehi- While opening the side windows, body parts could become trapped between the side win- sustain serious injuries if they were to fall dow and the door frame as the side window...
  • Page 91 Side windows Opening/closing the hinged window Opening/closing the hinged window electrically Important safety notes WARNING WARNING While opening the side windows, body parts While opening the side windows, body parts in the closing area could become trapped. in the closing area could become trapped. There is a risk of injury.
  • Page 92 Side windows If there are parts of the body in the closing Convenience opening area of the side window during the closing You can ventilate the vehicle before you start procedure: driving. To do this, the key is used to carry out To interrupt convenience closing fea- the following functions simultaneously: ture: release the &...
  • Page 93 Side windows To open/close: press pinch grips : together and move the sliding window to the desired position. The sliding window must engage in the cor- responding position. The pinch grips must engage audibly and fit flush when the win- dow is closed.
  • Page 94 Useful information ......92 Seats ............ 92 Steering wheel ........97 Mirrors ..........98...
  • Page 95: Useful Information

    Seats Observe also the safety notes in the section Useful information on "Airbags" ( page 46) and "Children in the vehicle" ( page 51). These Operating Instructions describe all models as well as standard and optional If you swap over the head restraints for the equipment of your vehicle that were available front and rear seats, you will not be able to at the time of going to print.
  • Page 96 Seats To adjust the seat fore-and-aft posi- The seat suspension must be adapted to your tion: pull lever : up. body weight. Adjust the seat suspension only while the seat is unoccupied. Slide the seat forwards or back until you can depress the pedals.
  • Page 97 Seats Release lever :. to provide the intended protection. There is an increased risk of injury, possibly even fatal. Turn the seat about 50° towards the out- side or inside to the desired position. Engage the driver's and co-driver's seats so they are facing the direction of travel before starting the engine.
  • Page 98 To install the rear bench seat: observe use rear bench seats that have been approved the prescribed installation position of the for your vehicle by Mercedes-Benz. bench seat. Keep the rear bench seat mounting shells in Install the two-seat bench seat only on the the vehicle floor free from dirt and foreign driver's side.
  • Page 99 Seats Slide the bench seat forwards until you To raise: pull the head restraint up to the hear the locking mechanisms engage. desired position. Check levers : on the anchorages of the To lower: press release button : and slide bench seat.
  • Page 100: Steering Wheel

    Steering wheel Make sure that the key is in position 1 or Seat heating 2 in the ignition lock. WARNING To switch on: press the c button If you repeatedly switch on seat heating, the repeatedly until the desired heating level seat cushion and backrest padding may has been set.
  • Page 101: Mirrors

    Mirrors Mirrors When leaving the vehicle, always take the key with you and lock the vehicle. Never leave Rear-view mirror children unattended in the vehicle. The steering wheel can also be adjusted with the key removed. Anti-dazzle mode: push anti-dazzle lever : in the direction of the arrow.
  • Page 102 Mirrors Adjusting electrically Adjustment buttons and switches for setting the mirrors Before pulling away, turn the key to position 2 in the ignition lock ( page 150). Press switch ; to position 1 for the left- hand exterior mirror or to position 2 for the right-hand exterior mirror.
  • Page 104 Useful information ......102 Exterior lighting ........ 102 Interior lighting ......... 106 Replacing bulbs ......... 108 Windscreen wipers ......116...
  • Page 105: Exterior Lighting

    3Ã Lights off/constant headlamp mode Important safety notes Side lamps, licence plate and instru- For reasons of safety, Mercedes-Benz recom- ment cluster lighting mends that you drive with the lights switched Dipped-beam/main-beam head- on even during the daytime. There may be...
  • Page 106 Exterior lighting Constant headlamp mode related impairments to visibility, such as snow, fog or spray. You can activate/deactivate constant head- If there is fog, snow or spray, turn the light lamp mode using the on-board computer. switch quickly from à to L. You could This is not possible in countries where con- otherwise briefly interrupt operation of the stant headlamp mode is a legal requirement.
  • Page 107 Exterior lighting Main-beam headlamps and headlamp To switch on the rear foglamps: pull the flasher light switch out to the second locking point. The yellow R indicator lamp on the light switch lights up. To switch off the front foglamps/rear foglamp: push in the light switch to the stop.
  • Page 108: Exterior Lighting

    Exterior lighting The cornering lamps switch on automati- Headlamp range adjustment cally if: you are travelling at a speed of less than 40 km/h and you switch on the indicator lamp or turn the steering wheel. you are travelling at a speed of between 40 km/h and 70 km/h and you turn the steering wheel.
  • Page 109: Interior Lighting

    Interior lighting signal lamps on the side of the vehicle selec- Interior lighting ted will light up. Switching the dashboard lighting on/ The hazard warning lamps switch on auto- matically if: Overview an airbag is deployed. you brake sharply and bring the vehicle to a halt from a speed of more than 70 km/h.
  • Page 110 Interior lighting Automatic control If automatic control is switched on, the rear interior lighting goes on automatically when The interior light comes on if you: you unlock the vehicle. unlock the vehicle open the driver's or the co-driver's door Switching the rear/load-compart- remove the key from the ignition lock ment lighting on/off The interior light switches off again automat-...
  • Page 111: Replacing Bulbs

    Replacing bulbs Motion detector Replacing bulbs Important safety notes WARNING The motion detector sends the invisible infra- DANGER red radiation emitted by LEDs (light emitting Xenon bulbs are under high voltage. You can diodes). get an electric shock if you remove the cover These LEDs are classified as class 1M lasers of the xenon bulb and touch the electrical and can damage the retina if you:...
  • Page 112 Replacing bulbs The bulb could may explode. Lights Bulb type Only use bulbs in closed lamps which have Additional turn signal PY 16 W been designed for this purpose. lamp in the exterior mir- Only use spare bulbs of the same type, with ror (not for all-wheel- the prescribed voltage and the correct wat- drive vehicles)
  • Page 113 Replacing bulbs Turn signal Switch off the lighting system. Open the bonnet ( page 272). Press catches : down. Lift housing cover ; in the direction of the arrow and remove it. Switch off the lighting system. Open the bonnet ( page 272).
  • Page 114 Replacing bulbs Press the new bulb into the bulb holder. Rear lamps (panel van/crewbus) Insert the bulb holder into the lamp. Overview of bulb types Position housing cover : and turn it clock- wise as far as it will go. Close the bonnet.
  • Page 115 Replacing bulbs Lights Bulb type Rear foglamp (driver's P 21 W side) Reversing lamp P 21 W Tail lamps Retaining lugs Brake lamps Parking lamp/tail lamp Reversing lamp Turn signal Rear foglamp Release retaining lugs ; and take the bulb Switch off the lighting system.
  • Page 116 Replacing bulbs Licence plate illumination Press the new bulb into the bulb holder and screw it in clockwise. Insert the bulb holder and turn it clockwise to the stop. Clip the rear foglamp back in. Rear lamps (chassis cab) Overview of bulb types Switch off the lighting system.
  • Page 117 Replacing bulbs Tail lamps Additional lamps Additional turn signal lamp on the roof Screws Lamp lens Type of lamp: P 21 W Perimeter lamp Switch off the lighting system. Turn signals Undo screws : and remove lamp lens ;. Brake lamps Applying light pressure to the bulb, turn it Tail lamp anti-clockwise and remove it from the bulb...
  • Page 118: Replacing Bulbs

    Replacing bulbs Screw the bulb holder into the lamp lens. Press in the latching spring of courtesy light : with a suitable implement, e.g. a Replace lamp housing ; in the opposite screwdriver. direction to the arrow and tighten screw :. Prise off courtesy light :.
  • Page 119: Windscreen Wipers

    Windscreen wipers Insert new bulb =. Vehicles with LED lighting: if an LED is faulty, consult a qualified specialist work- Align interior light : on the right-hand side shop. and engage the spring catch. Rear interior light Windscreen wipers Switching the windscreen wipers on/ ! Do not operate the windscreen wipers when the windscreen is dry, as this could damage the wiper blades.
  • Page 120 Windscreen wipers according to the intensity of the rain. When you stop the vehicle, levels III and II are switched down to level I automatically. The windscreen wipers will return to the original level when you drive faster than 8 km/h again. You can adjust the sensitivity of the rain and light sensor using the on-board computer page 218).
  • Page 121 Mercedes-Benz recommends that you have the wiper blades changed at a qualified specialist workshop. ! Only touch the wiper blade on the wiper arm.
  • Page 122 Windscreen wipers Problems with the windscreen wipers Problem Possible causes/consequences and M Solutions The windscreen wiper Leaves or snow, for example, may be obstructing the windscreen jams. wiper movement. The wiper motor has switched off. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.
  • Page 124 Useful information ......122 Overview of climate control sys- tems ........... 122 Operating the climate control sys- tem ............. 129 Adjusting the air vents ..... 133 Operating the auxiliary heating system ..........134 Operating the load compartment air vents ..........146...
  • Page 125: Overview Of Climate Control Systems

    Overview of climate control systems Useful information These Operating Instructions describe all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be fitted with all of the described functions.
  • Page 126 Overview of climate control systems Heating control panel Control panel, right-hand-drive vehicles Control panel, left-hand-drive vehicles To set the temperature ( page 129) z Demists the windscreen ( page 130) K Sets the airflow ( page 130) z Demists the windscreen ( page 130) e Switches air-recirculation mode on/off ( page 132)
  • Page 127 Overview of climate control systems Information on heating Below, you can find a number of notes and recommendations to help you use the heating optimally. Set the temperature control to the middle level. Only change the temperature in small increments. Only use the demisting function briefly, until the windscreen is clear again.
  • Page 128 Overview of climate control systems Control panel for the air-conditioning system Control panel, right-hand-drive vehicles Control panel, left-hand-drive vehicles To set the temperature ( page 129) z Demists the windscreen ( page 130) To set the airflow ( page 130) K Increases the airflow I Reduces the airflow e Switches air-recirculation mode on/off (...
  • Page 129 Overview of climate control systems Blower setting bar display z Demists the windscreen ( page 130) Information on the air-conditioning system Below, you can find a number of notes and recommendations to help you use the air- conditioning system optimally. Switch on the cooling with air dehumidifi- cation function.
  • Page 130: Overview Of Climate Control Systems

    Overview of climate control systems Rear-compartment heating control panel i Switches the rear-compartment heating on/off ( page 129) K Sets the airflow ( page 130) Sets the temperature ( page 129) Information on rear-compartment heating For optimum climate control, set the temper- ature control to the middle level.
  • Page 131 Overview of climate control systems Control panel for rear-compartment air-conditioning system Control panel, right-hand-drive vehicles Control panel, left-hand-drive vehicles Sets the airflow ( page 130) K Increases the airflow I Reduces the airflow Sets the temperature ( page 129) Blower setting bar display i Switches the rear-compartment air conditioning on/off ( page 129)
  • Page 132: Operating The Climate Control System

    Operating the climate control system Vehicle with rear-compartment heating/ Information on rear-compartment air rear-compartment air conditioning conditioning To switch on/off: press the i switch. For optimum climate control, set the temper- If the indicator lamp in the button lights up, ature control to the middle level.
  • Page 133 Operating the climate control system Turn temperature control : clockwise to Setting the airflow increase the temperature, or anti-clock- Switch on climate control ( page 129). wise to reduce it ( page 125). Vehicle with heating/rear-compart- ment heating: set airflow control ; of the Increasing/reducing temperature in heating ( page 123) or of the rear-com-...
  • Page 134 Operating the climate control system Vehicle with air conditioning Vehicle with air conditioning Set temperature control : to Activate cooling with air dehumidification page 129). page 125). Press the ¨ button ( page 125). Press the K button until the maximum The reheat function is switched on.
  • Page 135 Operating the climate control system Start the engine. switched off prematurely or cannot be acti- vated. To switch on/off: press the z switch. The indicator lamp in the z switch Switch off any consumers that are not required, e.g. reading lamps or interior comes on when the windscreen heating is switched on.
  • Page 136: Adjusting The Air Vents

    Adjusting the air vents Switch on climate control ( page 129). Setting the centre air vents To activate: turn the temperature control of rear-compartment heating page 127) or rear-compartment air- conditioning system ;( page 128) to the centre position. Only one of the two climate control sys- tems in the rear compartment is activated and is in air-recirculation mode.
  • Page 137: Operating The Auxiliary Heating System

    Operating the auxiliary heating system On vehicles with rear-compartment air con- Adjusting air vents for the passenger ditioning, adjustable air vents are integrated compartment into the roof duct. To adjust the airflow: open or close the air flap in air vents : as needed. To adjust the air distribution: turn air vent : to the desired position.
  • Page 138 Operating the auxiliary heating system ! Make sure that the flow of hot air is not Check the fuel level and top up if necessary. The auxiliary heating is operated directly blocked. The auxiliary heating will other- using the vehicle's fuel. The tank must be wise overheat and switch off.
  • Page 139 Operating the auxiliary heating system have set. The blower switches to the first If you do not preselect a switch-on time, level. --:-- is shown in the display, this means that the automatic switch-on mode To switch off auxiliary heating: press the is switched off.
  • Page 140 Operating the auxiliary heating system On-board computer without steering The remote control has a maximum range of wheel buttons approximately 600 metres. This range is reduced by: Press the 9 reset button on the instru- sources of radio interference ment cluster. The hour display flashes.
  • Page 141 Operating the auxiliary heating system When indicator lamp : flashes red, the Signalling Meaning auxiliary heating is switched off. Flashes green Change operating duration active Changing the operating duration Flashes alter- Remote control in syn- Switch on the remote control. nately red and chronising mode When indicator lamp : flashes red, press...
  • Page 142 Operating the auxiliary heating system When the red indicator lamp in the y spaces, for example. There is a risk of fatal button flashes, the receiver in the vehicle injuries. is ready for synchronising. If highly flammable substances or flamma- Press and hold the Ü...
  • Page 143 Operating the auxiliary heating system Press the b button. Display panel for: time, heating level The day selected is stored. The hour setting and operating duration of the clock flashes. à Continuous operation mode active In the same way, set the hour and subse- ß...
  • Page 144 Operating the auxiliary heating system The auxiliary heating operates for another After a malfunction or if the battery has been two minutes and then switches off auto- disconnected, you must set the preselection matically. times again. You can find further information on malfunctions in the "Problems with the If you switch off the ignition while imme- auxiliary heating"...
  • Page 145 Operating the auxiliary heating system If the y symbol in the status bar is shown: Press the Û or â button until the message in the display panel is shown. Press the b button. The preselection time is deactivated. The time is shown.
  • Page 146 Operating the auxiliary heating system Remove battery cover ; using a suitable They must be collected sep- implement, e.g. a coin, by turning it anti- arately and disposed of in an clockwise to the stop. environmentally responsible recycling system. Check all the functions of the remote con- trol ( page 137).
  • Page 147 Operating the auxiliary heating system Problems with the auxiliary heating Problem Possible causes/consequences and M Solutions Lack of fuel. message appears in the timer The fuel tank is less than Õ full. The auxiliary heating switches off display panel. automatically. Refuel at the nearest filling station.
  • Page 148 Operating the auxiliary heating system Problem Possible causes/consequences and M Solutions The indicator lamp on The remote control is being synchronised. the remote control Wait until the remote control synchronisation process is com- slowly flashes red and plete ( page 138). green alternately.
  • Page 149: Operating The Load Compartment Air Vents

    Operating the load compartment air vents Operating the load compartment air vents If your vehicle is equipped with a roof venti- lator, you can ventilate and depressurise the load compartment. Turn the key to position 2 in the ignition lock. To activate and depressurise: press the upper section of the ´...
  • Page 150 Useful information ......148 Running-in notes ....... 148 Driving ..........148 Automatic transmission ....159 Refuelling ........... 163 Parking ..........164 Driving tips ........167 Driving systems ........ 174 Working mode ........196 Trailer towing ........197...
  • Page 151: Useful Information

    Driving You should also observe these notes on Useful information running-in if the engine or parts of the drive train on your vehicle have been replaced. These Operating Instructions describe all models as well as standard and optional equipment of your vehicle that were available Driving at the time of going to print.
  • Page 152 Driving is the electrical system fully disconnected Remove the key from the ignition lock and from the power supply. wait for about 20 seconds. Press and hold button ; and unplug con- Only switch the vehicle to de-energised nector : from the earth pin. using the battery main switch if: Clamp connector : under the accelerator the vehicle is stationary for a lengthy...
  • Page 153 Driving that platform side gates and tailgate are Key positions secured properly and that they are not damaged trailer tow hitch for play and security The trailer tow hitch is one of the most important components on the vehicle with regard to road safety.
  • Page 154 Driving Manual transmission WARNING Unsuitable footwear can hinder correct usage of the pedals, e.g.: shoes with thick soles shoes with high heels slippers There is a risk of an accident. Wear suitable footwear to ensure correct usage of the pedals. Secure the load as per the loading guide- lines ( page 264).
  • Page 155 Driving Automatic transmission lock and release it as soon as the engine is running. You can start the diesel engine without preglow when the engine is warm. If the diesel engine is cold, the engine idling speed may be higher than normal after starting the engine.
  • Page 156 Driving Draw the pull ring upwards and hold it in The vehicle locks centrally once you have this position ( page 151). pulled away. The locking knobs in the doors drop down. You can open the doors from Move the gear lever as far as possible to the inside at any time.
  • Page 157 Driving sure for about a further 2 seconds after the ECO Start on Euro 4 engines brake pedal is released. General notes This makes it possible to pull away without the vehicle immediately rolling away on slight WARNING uphill gradients. If ECO Start is activated, the engine can be Hill start assist will not function if: started unintentionally, e.g.
  • Page 158 Driving Automatic engine switch-off Activating/deactivating ECO Start ECO Start switches the engine off automati- cally when: all operating conditions for automatic engine switch-off are met ( page 154) the vehicle is stationary and the engine is running at idling speed the transmission is in neutral the clutch pedal is not depressed If you still have the clutch pedal depressed...
  • Page 159 Driving the outside temperature is above 0 † stances, there is a risk of injury from moving the charge status of the battery is sufficient engine parts. Deactivate ECO Start before work is carried When ECO Start is operational and you stop out on the engine.
  • Page 160 Driving Activating/deactivating ECO Start Press the ¤ button when the engine is running. If the indicator lamp in the ¤ button is off, ECO Start is deactivated. The engine will then not be switched off automatically when the vehicle stops. ECO Start is automatically reactivated once the engine has been restarted.
  • Page 161 Driving Problems with the engine Problem Possible causes/consequences and M Solutions The engine does not There is air in the fuel system. start. Turn the key back to position 0 in the ignition lock before The starter motor can attempting to start the engine again. be heard.
  • Page 162: Automatic Transmission

    Automatic transmission Problem Possible causes/consequences and M Solutions The engine does not The battery is discharged or faulty. start. Check the battery for damage. The starter motor can- Charge the battery ( page 287). not be heard. Vehicles with a petrol There is a malfunction in the engine electronics or a mechanical engine: component of the engine management system.
  • Page 163 Automatic transmission adjusting its shift points. These shift point Selector lever positions adjustments take into account the current Park position operating and driving conditions. If the oper- ating or driving conditions change, the auto- This prevents the vehicle from roll- matic transmission reacts by adjusting the ing away when stopped.
  • Page 164 Automatic transmission To derestrict the shift range: press and Driving tips hold the selector lever towards D+ until Accelerator pedal position appears in the display again. The automatic transmission shifts from the Your style of driving influences how the auto- current shift range directly to D.
  • Page 165 Automatic transmission Problems with the transmission Problem Possible causes/consequences and M Solutions The transmission mal- The transmission is losing oil. functions when shifting Have the transmission checked immediately at a qualified spe- gear. cialist workshop. The acceleration char- The transmission is in emergency mode. acteristics have deter- It is only possible to shift into second gear or reverse gear R.
  • Page 166: Refuelling

    Refuelling lock in parking position P, e.g. to have the Environmental note vehicle towed away. If fuels are handled improperly, they pose a danger to persons and the environment. Do not allow fuels to run into the sewage system, Refuelling the surface waters, the ground water or into the ground.
  • Page 167 Parking Refuelling Problems with the fuel and fuel tank If your vehicle is losing fuel, the fuel lines or the fuel tank are defective. Turn the key to position 0 in the ignition lock immediately and remove it. Do not restart the engine under any cir- cumstances.
  • Page 168: Parking

    Parking Parking brake In addition, they may operate vehicle equip- ment and become trapped. There is a risk of WARNING an accident and injury. If you must brake the vehicle with the parking When leaving the vehicle, always take the key brake, the braking distance is considerably with you and lock the vehicle.
  • Page 169 Parking Exceptionally, if the service brake fails, the parking brake can be used to brake the vehi- cle in an emergency. Emergency braking: press and hold release button ; and carefully apply brake lever :. Switching off the engine WARNING Wheel chock in the load/passenger compartment The automatic transmission switches to neu- To remove the wheel chock on panel...
  • Page 170: Driving Tips

    Driving tips If you take your foot off the accelerator pedal Parking up the vehicle in overrun mode, the fuel supply is cut off If you leave the vehicle parked up for longer when the engine speed is outside the idling than 4 weeks, the battery may be damaged speed control range.
  • Page 171 As the driver, you must find out about the available. maximum speed of the vehicle and the result- Mercedes-Benz recommends fitting a fuel fil- ing permissible maximum speed of the tyres ter with a water separator if the vehicle is (tyre and tyre pressure).
  • Page 172 Never use the brake pedal as a footrest. Do You can obtain information about this from not simultaneously depress both the brake any Mercedes-Benz Service Centre. pedal and the accelerator pedal while driving. ! Depressing the brake pedal constantly Braking results in excessive and premature wear to the brake pads.
  • Page 173 Mercedes-Benz recommends that you only reduce your speed have brake pads which are approved for Mercedes-Benz installed on your vehicle. avoid tyre ruts...
  • Page 174 Driving tips Slippery road surfaces If you have to drive on stretches of road on which water has collected, please bear in WARNING mind: If you shift down on a slippery road surface in the water level of standing water should not an attempt to increase the engine's braking be above the lower edge of the front effect, the drive wheels could lose their grip.
  • Page 175 When driving off-road and on construction Mercedes-Benz recommends that you sites, sand, mud and water mixed with oil, for additionally carry a shovel and a recovery example, may get into the brakes. This may rope with a shackle in the vehicle.
  • Page 176 Driving tips Ensure that loads and items of luggage are Observe the following points after driving off- securely stowed or lashed down road, on construction sites and before driving page 264). on public roads: Before driving off-road, stop the vehicle and Vehicles with all-wheel drive: deactivate shift to a low gear.
  • Page 177: Driving Systems

    Driving systems eign objects which can lead to imbalances Do not use cruise control: and thus cause vibrations. in traffic conditions that are unsuitable for driving at a constant speed, e.g. in heavy traffic, on winding roads or off-road Driving in mountainous areas on slippery roads.
  • Page 178 Driving systems gently depress the accelerator pedal LIM indicator lamp B shows you which func- after changing gear. This improves the tion you have selected: smoothness of the gear change. LIM indicator lamp off: cruise control is cruise control is deactivated if you selected.
  • Page 179 Driving systems Deactivating cruise control accelerate or brake unexpectedly. There is a risk of an accident. There are various ways to deactivate cruise Take the traffic conditions into account control: before calling up the stored speed. If you do Briefly press the cruise control lever for- not know what the stored speed is, store the wards A.
  • Page 180 Driving systems The display is showing a message of high pri- limitation. You can adjust the speed limita- ority and cannot therefore show a change in tion in increments of 1 mph and 5 mph. speed. The speed shown in the speedometer may Proceed as instructed by the message in differ slightly from the stored speed limita- the display.
  • Page 181 Driving systems The cruise control lever is the uppermost Adjusting the speed in increments of 1 km/h lever on the left of the steering column. You can operate cruise control and variable Pull the cruise control lever towards SPEEDTRONIC with the cruise control lever. you ;.
  • Page 182 Driving systems Permanent SPEEDTRONIC vehicle continues to accelerate, a warning tone also sounds three times. General notes On vehicles with steering wheel buttons, the Permanent SPEEDTRONIC is only availa- Limit ... km/h exceeded message is then ble in certain countries. displayed for approximately 5 seconds.
  • Page 183 Driving systems exceeded message is shown for approx- Electronic level control (ENR) imately 5 seconds. Important safety notes Brake manually if necessary. WARNING Setting the speed limiter People's limbs may become trapped if they are located underneath the vehicle or between the vehicle body and the tyres when the vehicle is lowering.
  • Page 184 Driving systems ! If ENR is malfunctioning or making read- Raising/lowering the vehicle level justments while the vehicle is moving, the vehicle level may be lowered. In this case, pay attention to the road conditions and make sure there is sufficient ground clear- ance.
  • Page 185 Driving systems To activate automatic mode: press the ¬ button briefly. Drive faster than 10 km/h. ENR controls the vehicle level automati- cally. The ¬ indicator lamp in the instru- ment cluster goes out or the display mes- sage disappears. Switching ENR on/off ENR automatic mode must be activated.
  • Page 186 This may damage the transfer case. Damage of this sort is not covered by the When pulling away, only depress the accel- Mercedes-Benz implied warranty. All erator pedal as far as required wheels must remain either on the ground while driving, slowly take your foot off the or be fully raised.
  • Page 187 Driving systems If it is not possible to engage all-wheel drive If the engaging/disengaging process fails, when the vehicle is rolling: the indicator lamp in the ; button flashes three times briefly. One of the con- depress the clutch pedal on vehicles with ditions for changing gear was not met.
  • Page 188 Driving systems Engaging/disengaging LOW RANGE General notes DSR supports you with the LOW RANGE trans- mission ratio when you are driving downhill off-road and on construction sites. DSR main- tains a preset speed for you on downhill gra- dients by applying the brakes as required. You can set the speed to between 4 km/h and 18 km/h using the brake and accelerator pedal or with the cruise control lever.
  • Page 189 Driving systems is engaged, only use the cruise control lever after activating DSR, you drive faster than to operate DSR. When the LOW RANGE trans- 45 km/h, DSR switches off automatically. mission ratio is disengaged, only use the Setting the speed whilst driving downhill cruise control lever to operate cruise control You can set the speed using the brake and and, if applicable, variable SPEEDTRONIC.
  • Page 190 Driving systems the vehicle. You could damage the vehicle PARKTRONIC or objects. Important safety notes PARKTRONIC can suffer interference from: PARKTRONIC is only an aid. It cannot replace ultrasonic sources such as a lorry's your own awareness of the immediate sur- compressed-air brakes, an automatic car roundings.
  • Page 191 Driving systems Warning displays Rear sensors Centre Approximately 180 cm Corners Approximately 100 cm Minimum distance Centre Approximately 30 cm Warning display, front area Front corner sen- Approximately sors 25 cm Rear corner sensors Approximately 30 cm If an obstacle is within this range, all seg- ments of the warning displays light up and you hear a warning tone.
  • Page 192 Driving systems Deactivating/activating PARKTRONIC Transmission posi- Monitoring tion Forward gear Front area or D Reverse gear Front and rear area or R or N No areas activated One or more segments light up as the vehicle approaches an obstacle, depending on the Press the f button.
  • Page 193 Driving systems Problems with PARKTRONIC Problem Possible causes/consequences and M Solutions Only the red segments PARKTRONIC has malfunctioned and has switched itself off. in the PARKTRONIC If problems persist, have PARKTRONIC checked at a qualified warning displays are lit. specialist workshop. A warning tone also sounds for approx- imately 2 seconds.
  • Page 194 Driving systems Monitor The reversing camera is a visual parking aid. You can use the reversing camera in conjunc- tion with COMAND or with a separate monitor on the stowage compartment on the centre console. You will find information on operat- ing COMAND in the separate COMAND oper- ating instructions.
  • Page 195 Driving systems u button after engaging reverse gear R. Only then is the monitor switched on. To adjust the volume: press the : or 9 button. The volume of the integrated loudspeaker is adjusted in increments. Press the t button. Do not press any buttons for approximately 7 seconds.
  • Page 196 Driving systems Skipping back a menu Colour ( page 194) Tint (colour balance) ( page 194) Back S Screen illumination submenu You can adjust the background illumination of the monitor in the Screen illum. sub- menu. Press the : or 9 button until the S symbol is highlighted.
  • Page 197 Driving systems Contrast submenu Adjust the colour balance in increments with the : or 9 button. You can adjust the picture contrast of the monitor in the Contrast submenu. Press the t button. Display menu is shown. From the main menu, select the Display menu ( page 193).
  • Page 198 Driving systems The video signal from the reversing camera Press the : or 9 button until the corresponds to the NTSC standard. Normal desired language is highlighted. video signals generally use the PAL standard. Press the t button. The selected language is activated. If you select S and press the t button, the monitor goes back to the main menu (menu level 1).
  • Page 199: Working Mode

    Working mode Problems with the reversing camera Problem Possible causes/consequences and M Solutions After reverse gear is The reversing camera is exposed to very bright white light or flu- selected, white lines orescent light. appear on the monitor Check whether the reversing camera works at another location. or the COMAND dis- play, or the picture flickers.
  • Page 200: Trailer Towing

    Trailer towing following message: Operating speed The K indicator lamp in the instrument governor active. cluster lights up or the display shows the following message: Operating speed To disengage: stop the vehicle and engage governor active. neutral. To deactivate: press lower section of the Depress the clutch pedal.
  • Page 201 Trailer towing Where the values differ, the lowest is valid. speed and do not countersteer. Brake if nec- When towing a trailer, your vehicle's handling essary. characteristics will be different in comparison to when driving without a trailer. WARNING The braking system can overheat if you leave The vehicle/trailer combination: your foot on the brake pedal while driving.
  • Page 202 Trailer towing operation, care and maintenance in the to maintain the speed. This relieves the load manufacturer's operating instructions. on the brake system and prevents the brakes from overheating and wearing too quickly. If Vehicles with a detachable trailer coupling: you need additional braking, depress the minimise the risk of damage to the ball brake pedal repeatedly rather than continu-...
  • Page 203 Trailer towing On vehicles with an automatic transmis- In addition, secure the trailer against rolling sion, make sure that the selector lever is in away with a wheel chock or similar object. position P. Remove the trailer cable and decouple the Apply the parking brake.
  • Page 204 Trailer towing must be guaranteed a minimum current of 50 mA. Trailers with a 7-pin connector General notes If your trailer is equipped with a 7-pin con- nector, you need to use an adapter plug or an adapter cable to make the connection. An adapter plug or adapter cable for the 13-pin vehicle socket can be obtained at a qualified specialist workshop.
  • Page 206 Useful information ......204 Important safety notes ....204 Instrument cluster ......204 On-board computer (vehicles with- out steering wheel buttons) .... 206 On-board computer (vehicles with steering wheel buttons) ....207 Display messages ......222 Warning and indicator lamps in the instrument cluster ......
  • Page 207: Useful Information

    Instrument cluster If you become aware when continuing the Useful information journey that driving safety has been effected, stop as soon as possible in accordance with These Operating Instructions describe all the traffic conditions. models as well as standard and optional equipment of your vehicle that were available at the time of going to print.
  • Page 208 Instrument cluster The display switches off automatically after Speedometer approximately 30 seconds if: The speed can also be shown in the display. the vehicle lighting is not switched on. You can find information on the digital speed- the key is in position 0 in the ignition lock. ometer for vehicles without steering wheel buttons under ( page 206) and for vehicles...
  • Page 209: On-Board Computer (Vehicles Without Steering Wheel Buttons)

    On-board computer (vehicles without steering wheel buttons) On-board computer (vehicles without Menus in the on-board computer steering wheel buttons) Overview Operating the on-board computer If you wish to exit a menu and go to the stand- ard display: General notes Press the 4 menu button for longer than The on-board computer is activated as soon one second.
  • Page 210: On-Board Computer (Vehicles With Steering Wheel Buttons)

    On-board computer (vehicles with steering wheel buttons) Turn the key to position 2 in the ignition The on-board computer is activated as soon lock. as you turn the key to position 1 in the ignition lock. Press the 4 menu button repeatedly until The on-board computer shows vehicle infor- the L indicator lamp flashes and the mation and settings in the display.
  • Page 211 Controlling the audio equipment using the steering wheel buttons and making set- tings via the AUDIO menu only functions with Mercedes-Benz audio equipment. If you are using audio equipment from another manufacturer, the described func- tions may be restricted or not available at...
  • Page 212 On-board computer (vehicles with steering wheel buttons) Menu Overview Diagrams This is what the displays look like when you scroll through the menus. Generic terms Operation The illustration shows the menus on a vehicle ? Message memory menu with COMAND APS. page 222) On Sound 5/Audio 20, the on-board com- A Settings menu (...
  • Page 213 ( page 159) steering wheel buttons, only function as described if Mercedes-Benz audio equipment In the basic setting, the total distance has been fitted. If you are using audio equip- recorder and the trip meter are shown in the ment from another manufacturer, the descri- upper part of the display.
  • Page 214 On-board computer (vehicles with steering wheel buttons) Selecting a radio station Display for Audio 50 APS or COMAND APS Current CD (with CD changer) Waveband or waveband with memory pre- Current track set number Station or reception frequency with wave- Using the steering wheel buttons band Switch on the audio equipment and select...
  • Page 215 On-board computer (vehicles with steering wheel buttons) Route guidance not active Lighting ( page 216) Activating/deactivating constant head- lamp mode and surround lighting (locator lighting) Setting the exterior lighting delayed switch-off Vehicle ( page 217) Setting permanent SPEEDTRONIC Direction of travel page 180) The display shows the direction of travel.
  • Page 216 On-board computer (vehicles with steering wheel buttons) Selecting submenus Using the steering wheel buttons Press the V or U button repeatedly until the Settings menu appears in the display. Press and hold the 9 reset button for approximately 3 seconds. You will see a message in the display prompting you to press reset button 9 You will see the collection of submenus.
  • Page 217 On-board computer (vehicles with steering wheel buttons) Press the W or X button to select the Using the steering wheel buttons Inst. cluster submenu. Press the V or U button repeatedly Press the & button to select the Tem‐ until the Settings menu appears in the perat.
  • Page 218 On-board computer (vehicles with steering wheel buttons) Selecting the display for the status bar Press the & button to select the Tyre press. function. The selection marker is on the current set- ting. Press the W or X button to select the unit for the tyre pressure in the display: or psi.
  • Page 219 On-board computer (vehicles with steering wheel buttons) Selecting the time format Press the W or X button to select the Lighting submenu. Press the & button to select the Driv. lights function. The selection marker is on the current set- ting.
  • Page 220 On-board computer (vehicles with steering wheel buttons) Press the W or X button to select the Press the & button to select the Head‐ Lighting submenu. lamps function. The selection marker is on the current set- Press the & button to select the Loc.
  • Page 221 On-board computer (vehicles with steering wheel buttons) Convenience submenu Press W or X to select the Vehicle submenu. Press the & button to select the Search function. The selection marker is on the current set- ting. Press the W or X button to select the station search mode.
  • Page 222 On-board computer (vehicles with steering wheel buttons) Trip computer "From start" or "From Calling up the range reset" Using the steering wheel buttons Example: "From start" trip computer Press the V or U button to select Distance After start. Time Select Range using the &...
  • Page 223 Display for Audio 20 If you have connected a mobile phone to the Mercedes-Benz hands-free system, you can operate it using the functions in the menu. Switch on the mobile phone (see the sep- Display for Audio 50 or COMAND APS arate operating instructions).
  • Page 224 On-board computer (vehicles with steering wheel buttons) mobile phone is able to receive calls, you can When a connection is established, the search for and dial a number from the phone name of the other person and/or the call book. duration appear in the display.
  • Page 225: Display Messages

    Display messages Vehicles with steering wheel buttons Display messages The on-board computer shows warnings, mal- Notes on display messages functions or additional information in the dis- Important safety notes play. A warning tone sounds with certain dis- play messages. Display messages with a WARNING higher priority appear red on the display.
  • Page 226 Display messages sages, e.g. messages, appears in the dis- play. If no malfunctions have occurred, the messages message appears. Scroll through the stored display messages with the & or * button. To exit the message memory menu: press the V or U button. When you switch off the ignition, all display messages are deleted from the message memory.
  • Page 227 Display messages Display messages on vehicles without steering wheel buttons Display messages Possible causes/consequences and M Solutions You are accelerating up to the speed stored for permanent SPEED- TRONIC using the accelerator pedal. LIM km/h SPEEDTRONIC controls the speed and the vehicle stops acceler- ating.
  • Page 228 Display messages Display messages Possible causes/consequences and M Solutions NO TPMS message is displayed for 30 seconds. The TPMS message is also displayed after 30 seconds. The tyre pressure monitor is not receiving signals from one or more wheels because: a wheel has been replaced with the spare wheel without wheel electronics.
  • Page 229 Display messages Display messages on vehicles with steering wheel buttons Safety systems Display messages Possible causes/consequences and M Solutions ® ABS has been deactivated due to a malfunction. ESP , ASR and BAS, as well as cruise control and SPEEDTRONIC, have also been Visit workshop deactivated as a result.
  • Page 230 Display messages Display messages Possible causes/consequences and M Solutions ® ABS has been deactivated due to undervoltage. ESP , ASR and BAS, as well as cruise control and SPEEDTRONIC, are also unavail- Unavailable able as a result. The battery may not be charging. WARNING The brake system continues to function normally, but without the functions listed above.
  • Page 231 Display messages Display messages Possible causes/consequences and M Solutions ASR, BAS and the starting-off aid (on vehicles with manual trans- mission) have been deactivated due to undervoltage. Unavailable The battery may not be charging. WARNING The brake system continues to function normally, but without the functions listed above.
  • Page 232 Display messages Display messages Possible causes/consequences and M Solutions EBD has been deactivated due to undervoltage. The battery may not be charging. Brake force distri‐ WARNING bution The rear wheels could lock when you apply the brakes. The braking distance can increase in emergency braking situations. There is an increased risk of skidding and accidents.
  • Page 233 Display messages Display messages Possible causes/consequences and M Solutions A warning tone also sounds. You are driving with the parking brake applied. Parking brake Release the parking brake ( page 165). Release brake The belt system has malfunctioned. WARNING Seatbelt sys. Visit workshop In the event of an accident or a rapid deceleration, the seat belts either cannot protect you as intended.
  • Page 234: Trailer Lights

    Display messages Display messages Possible causes/consequences and M Solutions The right-hand cornering light is faulty. Replace the bulb as soon as possible ( page 109). Cornering lt. right The left-hand turn signal on the trailer is faulty. Replace the bulb as soon as possible. Trailer turn sig‐...
  • Page 235 Display messages Display messages Possible causes/consequences and M Solutions The left-hand brake lamp is faulty. Replace the bulb as soon as possible ( page 112). Brake lamp left The right brake lamp is faulty. Replace the bulb as soon as possible ( page 112).
  • Page 236 Display messages Display messages Possible causes/consequences and M Solutions One of the reversing lamps is faulty. Replace the bulb as soon as possible ( page 112). Reversing lamp A side marker lamp is faulty. Replace the bulb as soon as possible ( page 115).
  • Page 237 Display messages Display messages Possible causes/consequences and M Solutions The coolant temperature is too high. If you stop the vehicle after it has been subjected to extreme loads, Coolant Stop, turn the coolant warning lamp may light up when the ignition is engine off switched on or the engine is restarted.
  • Page 238 Display messages Display messages Possible causes/consequences and M Solutions You have added too much engine oil. There is a risk of damaging the engine or catalytic converter. Engine oil level Check the oil level. Reduce oil level If the oil level is too high: have the engine oil extracted at the next qualified specialist workshop.
  • Page 239 Display messages Display messages Possible causes/consequences and M Solutions Speed limit The speed display flashes and a warning tone sounds three times..km/h exceeded. The vehicle is accelerating and exceeding the speed set for vari- able SPEEDTRONIC, e.g. on a steep downhill gradient (overrun mode).
  • Page 240 Display messages Display messages Possible causes/consequences and M Solutions Tyre press. The tyre pressure monitor function is temporarily unavailable due to radio interference or undervoltage. monitor currently unavail. Once the causes have been remedied, the tyre pressure monitor is automatically activated. The tyre pressure monitor is not receiving signals from one or more Tyre press.- wheels because:...
  • Page 241 Display messages Vehicle Display messages Possible causes/consequences and M Solutions Ð The power assistance for the steering has malfunctioned. You need to steer more forcefully. Steering assis‐ Carefully continue to a qualified specialist workshop and have tance failure the steering checked immediately. The battery is not being charged.
  • Page 242 Display messages Display messages Possible causes/consequences and M Solutions A malfunction has caused ENR to switch off or be deactivated because, for example, external influences have caused the vehicle ENR not activated to be raised while stationary. The vehicle level is no longer automatically compensated. Han- dling and ride comfort may suffer.
  • Page 243: Warning And Indicator Lamps In The Instrument Cluster

    Warning and indicator lamps in the instrument cluster Warning and indicator lamps in the instrument cluster WARNING The operating safety of your vehicle could be affected if maintenance work is carried out incor- rectly. You could lose control of the vehicle and cause an accident. The safety systems may also no longer be able to protect you or others as they are designed to do.
  • Page 244 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M Solutions h ! : b EBD is malfunctioning or deactivated due to undervoltage or mal- function. ® The yellow ESP , ABS The battery may not be charging. and ASR/BAS indicator lamps and the red WARNING...
  • Page 245 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M Solutions : The yellow ASR/ BAS has been deactivated due to a malfunction. BAS indicator WARNING lamp is lit while The brake system continues to function normally, but without the engine is electronic support.
  • Page 246 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M Solutions ! The yellow ABS ABS is deactivated due to a malfunction or is temporarily unavail- indicator lamp is ® able. ESP , ASR and BAS, as well as cruise control and SPEED- lit while the TRONIC, are also unavailable as a result.
  • Page 247 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M Solutions + The red + The restraint systems have malfunctioned. warning lamp WARNING does not go out If SRS is malfunctioning, individual systems could be triggered approximately inadvertently or might not be triggered at all in the event of an 4 seconds after accident.
  • Page 248 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M Solutions 4 The yellow On vehicles with a diesel engine, the oil level display additionally engine oil level appears in the display, e.g. – 2.0 ltr. warning lamp There is not enough or no oil in the engine.
  • Page 249 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M Solutions ? The red coolant The coolant temperature is too high. warning lamp is Stop the vehicle as soon as possible, paying attention to road lit while the and traffic conditions.
  • Page 250 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M Solutions ; The yellow There is a malfunction: engine diagnos- in the injection control tic indicator in the ignition system lamp is lit up or in the exhaust system flashes while the engine is run- The emissions limit values may be exceeded, and the engine is...
  • Page 251 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M Solutions È The yellow air fil- The service due date for the air filter has been reached. The air ter indicator filter is dirty. lamp is lit while Have the air filter element replaced as soon as possible at a the engine is qualified specialist workshop.
  • Page 252 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M Solutions ¦ The yellow The water level is too low. washer fluid Top up the washer fluid ( page 279). level indicator lamp for the windscreen washer/head- lamp cleaning system is lit after the engine...
  • Page 253 Warning and indicator lamps in the instrument cluster Problem Possible causes/consequences and M Solutions ¬ If you turn the A malfunction has caused ENR to switch off or be deactivated key in the igni- because, for example, external influences have caused the vehicle tion lock to posi- to be raised while stationary.
  • Page 254 Useful information ......252 Stowage spaces and stowage com- partments .......... 252 Folding table in the twin co-driver's seat ............ 255 Cup holder ......... 256 Bottle holder ........257 Ashtray ..........257 Cigarette lighter ........ 258 12 V socket ........258 Mobile phone ........
  • Page 255: Useful Information

    Stowage spaces and stowage compartments Useful information Glove compartment These Operating Instructions describe all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be fitted with all of the described functions.
  • Page 256 Stowage spaces and stowage compartments Spectacles compartment in the over- head control panel Stowage space (example: co-driver's side) To open: briefly press cover :. Stowage compartment in the centre console The spectacles compartment folds out. To close: press the spectacles compart- ment into the overhead control panel until it engages.
  • Page 257 Stowage spaces and stowage compartments Stowage space above the roof trim Stowage compartment under the twin co-driver's seat ! The maximum load which can be placed in the entire stowage space is 30 kg. Do not place high, bulky loads in the stow- age space.
  • Page 258: Folding Table In The Twin Co-Driver's Seat

    Folding table in the twin co-driver's seat Attach retainer loop ; to hook = under- neath folded-up seat cushion :. To fold down the seat cushion: hold seat cushion : and detach retainer loop ; from hook =. Fold down seat cushion :. The seat cushion engages automatically.
  • Page 259: Cup Holder

    Cup holder Cup holders in the dashboard To fold down the folding table: pull fold- ing table : forward by the tab. Cup holder in dashboard stowage compartment Fold folding table : down in the direction (example: right-hand side of vehicle) Cup holder of the arrow and onto the seat cushion.
  • Page 260: Bottle Holder

    Ashtray Cup holders in the rear Ashtray Ashtray in the centre console WARNING Slide the cup holders back under the bench seat before leaving the vehicle. You could oth- erwise injure yourself on the protruding cup holders. Ashtray in the centre console Pull ashtray compartment : out by recess ;.
  • Page 261: Mobile Phone

    Mobile phone To open: fold out the ashtray. 12 V socket To remove the insert: press retaining clip : down and remove the ashtray from the trim. To refit the insert: insert the ashtray down into the trim and close it. Cigarette lighter WARNING You can burn yourself if you touch the hot...
  • Page 262 Mercedes-Benz result from electromagnetic fields. Only have telephone system. You can recognise the exterior aerial installed by a qualified spe- brackets suitable for your mobile phone by cialist workshop.
  • Page 263: Additional Communications Equipment

    You must observe the legal requirements for the country in which you are currently driving when operating mobile communication equipment. Failure to observe the Mercedes-Benz instal- lation specifications can result in the invalid- ation of your vehicle's operating permit. Please remember, a navigation system does...
  • Page 264 Some functions, e.g. the mute function, are only enabled if you are using Mercedes- Benz audio equipment and mobile naviga- tion devices recommended by Mercedes- Benz. You can obtain further information from any Mercedes-Benz Service Centre.
  • Page 266 Useful information ......264 Loading guidelines ......264 Load distribution ......266 Securing loads ........266 Carrier systems ........ 269...
  • Page 267: Loading Guidelines

    Loading guidelines Useful information them slipping or tipping over. If you remove a rear bench seat, store it preferably outside These Operating Instructions describe all the vehicle. models as well as standard and optional equipment of your vehicle that were available WARNING at the time of going to print.
  • Page 268 Loading guidelines cutting, deformations, squashed areas or The load compartment floor must be free other damage from oil and dust, dry and swept clean to prevent the load from slipping. damage to clamping elements or fasteners Place non-slip mats (anti-slip mats) on the Such load securing aids and lashing materials load compartment floor if necessary.
  • Page 269: Securing Loads

    Securing loads On panel vans/crewbuses: Checking the load Always stow loads in the load compart- WARNING ment. Combustion engines emit poisonous exhaust Always place the load against the backrests gases such as carbon monoxide. Exhaust of the rear bench seat. gases can enter the vehicle interior if the slid- Move large and heavy loads as far towards ing door or rear door is open when the engine...
  • Page 270 Always observe the operating instructions or obtained from any specialist firm or the notes of the lashing strap manufacturer Mercedes-Benz Service Centre. for the operation of the lashing strap. Notes on the maximum loading capacity of the lashing points can be found in the "Tech- nical data"...
  • Page 271 Securing loads Lashing points (example: panel van without loading Lashing points: (example: platform truck) rails) Lashing eyelets Lashing eyelets When you have removed the platform dropsi- des, you can use the lashing points on the bottom left and right of the cross member. Secure loose loads, in particular on the load surface of a platform truck, using an approved lashing net or tarpaulin.
  • Page 272: Carrier Systems

    Special mountings (sliding blocks) are availa- There is a risk of an accident. ble as accessories. Always observe the maximum roof load and These are available from any Mercedes-Benz adapt your driving style. Service Centre. You can find information about the maximum roof load in the "Technical data"...
  • Page 274 Useful information ......272 Engine compartment ......272 Vehicle interior ......... 280 Maintenance ........281 Battery ..........283 Care ............ 288...
  • Page 275: Engine Compartment

    Engine compartment If you have to carry out work in the engine Useful information compartment, only touch the following com- ponents: These Operating Instructions describe all models as well as standard and optional Bonnet equipment of your vehicle that were available Oil dipstick at the time of going to print.
  • Page 276 Engine compartment Closing the bonnet WARNING An unlocked bonnet may tip forwards during heavy deceleration and may strike persons or objects in the swinging range. There is a risk of an accident and injury. Make sure that the bonnet is correctly closed and locked before each journey.
  • Page 277 Engine compartment Observe the information on engine oils and oil Overview of the engine compartment consumption in the "Technical Data" section page 339) and in the Maintenance Book- let. You can check the oil level in the engine: on the display of the on-board computer (vehicles with a diesel engine) with the oil dipstick Depending on the engine, the oil dipstick can...
  • Page 278 Engine compartment Display message for vehicles without Eng. oil Turn the key to position steering-wheel buttons: the display may 2 in the ignition lock. lev. Turn show the following messages after the engine ignition oil level measurement. on for level Action Observe Repeat the engine oil...
  • Page 279 Engine compartment Only check the oil level when the engine is at normal operating temperature. Stop your vehicle as far away from traffic as possible on level ground. Secure the vehicle to prevent it from rolling away. Switch off the engine. Wait for five minutes.
  • Page 280 Engine compartment Only check the coolant level and/or fill the Make sure that engine oil does not spill out coolant if the vehicle is on a level surface and over the filler neck. Allow the engine to cool the engine has cooled down. The coolant tem- down and thoroughly clean the components perature must be below 50 †.
  • Page 281 Engine compartment Checking the coolant level affected areas with plenty of clean water and consult a doctor if necessary. Stop your vehicle as far away from traffic as possible on level ground. Always wear gloves and eye protection when topping up brake fluid. Switch off the engine.
  • Page 282 Engine compartment The clutch mechanism and the brake system Add windscreen washer concentrate to the are operated hydraulically using brake fluid. washer fluid all year round. Observe the infor- mation on washer fluid in the "Technical data" Check the brake fluid level regularly, e.g. section ( page 343).
  • Page 283: Vehicle Interior

    = immediately. Mercedes-Benz recommends that you Vehicle interior have this maintenance work carried out at Air filter for rear-compartment air a qualified specialist workshop.
  • Page 284: Maintenance

    Maintenance responsible manner. Comply with the instruc- tions for use of the care products. Do not run the engine for longer than neces- sary when the vehicle is stationary. Before carrying out maintenance measures and repairs, you must read the following documents relating to maintenance meas- ures and repairs: relevant sections of the technical docu-...
  • Page 285 Maintenance Service due date exceeded Observe the information on Mercedes- Benz original parts in the "Technical Data" Vehicles with steering wheel buttons: if section ( page 332). you have missed the service due date, one of the following messages appears in the display and warning tone also sounds.
  • Page 286: Battery

    If you intend to leave your vehicle parked with clean water and contact a up for a long period, doctor immediately. consult a Mercedes-Benz Service Centre Keep children at a safe distance. Children are not able to assess the switch off the electrical system using the battery main switch ( page 148).
  • Page 287 Battery sumers. The vehicle will then use very little Remove floor covering :. energy, thus conserving battery power. To fit: replace floor covering : in the driv- er's footwell. Slide floor covering : underneath the car- Installation locations rier of the accelerator pedal and align it at Your vehicle may be equipped with two bat- the base of the driver's seat and at the door teries, depending on the equipment version:...
  • Page 288 Battery otherwise destroy electronic components First loosen and remove the negative ter- such as the alternator. minal clamp so that it is no longer in contact with the terminal. Always disconnect the starter battery in the battery case in the driver's footwell first. Remove the cover from the positive termi- nal.
  • Page 289 Battery Pull retainer = upwards. Removing/fitting the starter battery Slide the battery from its anchorage in the Removing the starter battery direction of travel. Fold the bar of the battery upwards and remove the battery from the battery case. Fitting the starter battery Insert the battery into the battery case.
  • Page 290 Battery Connecting the additional battery It is particularly important to observe the described order when connecting and dis- ! Always connect the battery in the order connecting the jump leads. described below. Never swap the terminal Never connect or disconnect the battery clamps.
  • Page 291 Mercedes-Benz. This device If you do not unscrew the caps for cleaning, allows the battery to be charged when it is there is a risk of a short circuit.
  • Page 292: Care

    This will prevent smears and reduce wiping noises caused by residue on the wind- Use care products and cleaning agents rec- screen. ommended and approved by Mercedes-Benz. Washing by hand Washing the vehicle and cleaning the In some countries, washing by hand is only paintwork allowed at specially equipped washing bays.
  • Page 293 Care Cleaning the engine Rinse the vehicle with clean water and dry thoroughly with a chamois. ! Water must not enter intake or ventilation Do not let the cleaning agents dry on the openings. When cleaning with high pres- paintwork. sure water or steam cleaners, the spray When using the vehicle in winter, remove all must not be aimed directly at electrical...
  • Page 294 ! Do not pull on the wiper blade. Otherwise, by Mercedes-Benz. the wiper blade could be damaged. Cleaning the sliding window ! Do not clean wiper blades too often and Clean the seals, contact areas and guide do not rub them too hard.
  • Page 295 Clean the plastic covers of the exterior Clean all sensors : in the front and rear lighting with a damp sponge and a mild bumpers with water, shampoo and a soft cleaning agent, e.g. Mercedes-Benz car cloth. shampoo, or with cleaning cloths. Cleaning the reversing camera...
  • Page 296 Care Cleaning the trailer tow hitch Make sure that you do not apply any wax to camera lens : when waxing the vehicle. If ! Do not clean the ball coupling with a high- necessary, remove the wax using water, pressure cleaner.
  • Page 297 Heavy soiling: use care products and Cleaning the curtains cleaning agents recommended and approved by Mercedes-Benz. ! The curtains must not be washed. Wash- ing could cause the curtains to shrink and lose their fire-retardant properties. Always Cleaning the seat covers have the curtains dry-cleaned.
  • Page 298 Useful information ......296 Where will I find...? ......296 Flat tyre ..........298 Jump-starting ........298 Tow-starting and towing away ..302 Electrical fuses ......... 306...
  • Page 299: Where Will I Find

    Where will I find...? Unlocking and removing the cover Useful information Turn quick-release fastener : anti-clock- These Operating Instructions describe all wise or clockwise 2. models as well as standard and optional Slightly raise and pull out the cover. equipment of your vehicle that were available at the time of going to print.
  • Page 300 Where will I find...? Setting up the warning triangle Warning triangle and warning lamp Removing the warning triangle and warning lamp Fold stand = out sideways from the bot- tom. Pull side reflectors ; upwards to form a triangle and lock them at the top using press-stud :.
  • Page 301: Jump-Starting

    Jump-starting Turn the quick-release fasteners to position Flat tyre The cover is unlocked. Information on breakdown assistance in the event of a flat tyre can be found in the "Wheels Lift up the cover. and tyres" section ( page 320). Take first-aid kit = out of the retainer.
  • Page 302 Jump-starting When jump-starting, observe the following If the vehicle is equipped with an automatic points: transmission, move the selector lever to position P. The battery is not accessible in all vehicles. Switch off all electrical consumers, e.g. If the other vehicle's battery is not acces- audio equipment, blower.
  • Page 303 Jump-starting Jump-starting connection point on the left next to Terminal connection diagram (example) the air filter (example: 6 cylinder engine) Remove the cover from positive termi- nal ; of the donor vehicle's battery. Connect the positive terminal clamp of the jump lead to positive terminal ;...
  • Page 304 Jump-starting The red protective cap springs back to its initial position when positive terminal clamp : is disconnected from the jump- starting connection point. Position the cover on positive terminal ; of the donor vehicle's battery. You can now switch on the vehicle light- ing.
  • Page 305: Tow-Starting And Towing Away

    Tow-starting and towing away Position the cover on positive terminal ; Information on your vehicle's gross vehicle weight rating can be found on the vehicle of the donor vehicle's battery. identification plate ( page 334). Have the battery checked at a qualified specialist workshop.
  • Page 306 Tow-starting and towing away The battery must be connected and charged. Fitting the front towing eye Otherwise, you: Remove the towing eye and screwdriver cannot turn the key in the ignition lock to from the vehicle tool kit ( page 296). position 2 Press cover : and remove cover : from cannot move the selector lever to position...
  • Page 307 Tow-starting and towing away If the vehicle has transmission damage, have Turn the key to position 1 in the ignition the propeller shaft removed before towing lock and leave it in this position. away. Shift the transmission to neutral. Switch on the hazard warning lamps In the event of damage to the electrical page 105).
  • Page 308 Tow-starting and towing away ! Always use new bolts when fitting the Switch on the hazard warning lamps page 105). propeller shafts. Do not exceed the towing speed of Only have the propeller shafts fitted/ 50 km/h and the towing distance of removed at a qualified specialist workshop.
  • Page 309: Electrical Fuses

    WARNING Only use fuses that have been approved for Vehicles with automatic transmission Mercedes-Benz vehicles and which have the ! Do not tow-start vehicles with automatic correct fuse rating for the systems con- transmission. You could otherwise damage cerned. Do not attempt to repair or bridge faulty fuses.
  • Page 310 Useful information ......308 Important safety notes ....308 Operation ........... 308 Winter operation ....... 309 Tyre pressure ........312 Flat tyre ..........320 Changing a wheel ......320 Wheel and tyre combinations ..327 Spare wheel ........327...
  • Page 311: Useful Information

    Oth- erwise, the tyres, particularly the sidewalls, Accessories that are not approved for your may be damaged. vehicle by Mercedes-Benz or are not being used correctly can impair operating safety.
  • Page 312: Winter Operation

    Winter operation Regular wheel and tyre checks Tyre tread WARNING WARNING Damaged tyres can cause tyre inflation pres- Insufficient tyre tread will reduce tyre trac- sure loss. As a result, you could lose control tion. The tyre is no longer able to dissipate of your vehicle.
  • Page 313 ® tems such as ABS and ESP to function opti- Mercedes-Benz cannot accept responsibility mally in winter. These tyres have been devel- for this type of damage. oped specifically for driving in snow. Use M+S tyres of the same make and tread...
  • Page 314 50 km/h. Observe the country-specific laws have been specially approved for your vehicle and regulations for operation with snow by Mercedes-Benz, or that are of a corre- chains. sponding standard of quality. Information about snow chains can be obtained from any WARNING Mercedes-Benz Service Centre.
  • Page 315: Tyre Pressure

    There is a risk of accident. Only screw standard valve caps or valve caps specifically provided by Mercedes-Benz for Vehicle identification plate (example: panel van) your vehicle onto the tyre valve. 1- Permissible front axle load [kg]...
  • Page 316 Tyre valves that are not approved for your Set the correct tyre pressure before loading vehicle by Mercedes-Benz may result in the the vehicle. Once the vehicle is laden, check loss of tyre pressure. This may affect road the tyre pressures and correct them if neces- safety.
  • Page 317 Tyre pressure Checking the tyre pressure electroni- in all four tyres; you set this pressure when cally (vehicles with steering wheel but- you activate the tyre pressure monitor. The tons) tyre pressure monitor warns you if the pres- sure drops in one or more of the tyres. The tyre pressure monitor only functions if the corresponding sensors are fitted to all wheels.
  • Page 318 Tyre pressure Each tyre that is affected by a significant loss tyre pressure monitor considers them to be of pressure is highlighted in the pressure dis- plausible. play. If you wish to cancel the restart: Press the g button or the 4 menu button Restarting the tyre pressure monitor on the instrument cluster.
  • Page 319 Tyre pressure Tyre pressure table Permissible front axle load : and permissible rear axle load ; can be found on the vehicle identification plate ( page 312). Front axle tyre pressure values: the following tyre pressure values only apply to vehicles with a permissible front axle load : of 1650 kg or 1800 kg.
  • Page 320 Tyre pressure Front axle tyre pressure values: the following tyre pressure values only apply to vehicles with a permissible front axle load : of 1850 kg or 2000 kg. Due to the high unladen vehicle weight, only the tyre pressure levels specified for laden vehicles apply for motor caravans. Tyres/disc wheel Front axle load : 1850 kg...
  • Page 321 Tyre pressure Tyres/disc wheel Rear axle load ; 1800 kg 2000 kg Vehicle load Empty Laden Empty Laden 235/65 R 16 C 115/113R 300 kPa 370 kPa 300 kPa 380 kPa (3.0 bar/ (3.7 bar/ (3.0 bar/ (3.8 bar/ 6.5J x 16 ET 62 44 psi) 54 psi) 44 psi)
  • Page 322 Tyre pressure Tyres/disc wheel Rear axle load ; 2230 kg/2250 kg 2400 kg/2430 kg Vehicle load Empty Laden Empty Laden 235/60 R 17 C 117/115R 300 kPa 450 kPa 300 kPa 490 kPa (3.0 bar/ (4.5 bar/ (3.0 bar/ (4.9 bar/ 6.5J x 17 ET 62 44 psi) 65 psi)
  • Page 323: Changing A Wheel

    "Wheel change" section ( page 321). Place the warning triangle or warning lamp If you replace a tyre, Mercedes-Benz also rec- at a suitable distance. ommends that you replace the tyre valve. Observe legal requirements.
  • Page 324 Changing a wheel Tyre-fitting tools should not be applied in Storing the wheels the area of the valve, as this could damage Wheels that are not being used should be the electronic components. stored in a cool, dry and preferably dark Only have tyres changed at a qualified spe- place.
  • Page 325 Do not approved by Mercedes-Benz. If the jack is unscrew the wheel bolts/nuts completely. used incorrectly, it could tip over while the vehicle is raised.
  • Page 326 Changing a wheel Before raising the vehicle, secure it from Preparing the hydraulic jack rolling away by applying the parking brake Insert the third rod of jack pump lever : and inserting wheel chocks. Never disen- into the wheel wrench extension. gage the parking brake while the vehicle is Jack pump lever : is assembled.
  • Page 327 Changing a wheel Jacking point, rear axle (example: panel van/crew- Jacking point, rear axle (example: platform truck up bus up to 3.8 t) to 3.5 t) Jacking point, rear axle (example: panel van/crew- Jacking point, rear axle (example: platform truck, bus, 5 t) 5 t) Jacking point at the rear axle on panel...
  • Page 328 Wheels attached with wheel nuts: For safety reasons, Mercedes-Benz recom- Front wheels with wheel nut covers: press mends that you only use wheel bolts or wheel the wheel nut covers onto the wheel nuts.
  • Page 329 Changing a wheel ! Only use the jack pump lever middle rod Vehicles with all-wheel drive: turn the jack spindle clockwise as far as it will go and the rod with the largest diameter as a page 322). wheel wrench extension. Only slide the middle rod as far as it will go onto the wheel Stow the jack and the rest of the vehicle wrench.
  • Page 330: Wheel And Tyre Combinations

    ! Retreaded tyres are neither tested nor never fit more than one spare wheel that recommended by Mercedes-Benz, since differs from the wheel to be changed previous damage cannot always be detec- only use a spare wheel that differs from the ted on retreaded tyres.
  • Page 331 Spare wheel Slowly lower spare wheel bracket A to the Removing and installing the spare ground. wheel Lift spare wheel bracket A slightly and pull Panel van/Crewbus the pump lever out of sleeve ?. Bolt covers for the retaining hooks (example: panel Spare wheel in the spare wheel bracket van) Use the pump lever to lift the spare wheel...
  • Page 332 Spare wheel Replace and engage covers :. Use the pump lever to lift the spare wheel beyond the rear edge of spare wheel Close the rear doors. bracket ?. Carefully remove the spare wheel from the Chassis version bracket. The spare wheel is heavy. When the spare wheel is removed, the centre of gravity changes due to the heavy weight of the wheel.
  • Page 334 Useful information ......332 Genuine Mercedes-Benz parts ..332 Vehicle electronics ......333 Identification plates ......334 Service products and capacities ..334 Vehicle data ........343...
  • Page 335: Useful Information

    For this reason, Mercedes-Benz recommends modification only if they comply with legal that you use genuine Mercedes-Benz parts or requirements. This is also valid in several parts of equal quality. Only use tyres, wheels other countries.
  • Page 336: Vehicle Electronics

    Vehicle electronics when ordering genuine Mercedes-Benz parts must have type approval. This applies to the page 334). device or its interfaces to the vehicle elec- tronics, e.g. charging brackets. The type approval document must adhere to Vehicle electronics either Directive 72/245/EEC or Regula-...
  • Page 337: Service Products And Capacities

    Vehicle identification plate : may also condition for the implied warranty. contain the following data: You will recognise the service products payload approved by Mercedes-Benz by the inscrip- kerb weight tion on the container: number of passenger seats MB-Freigabe (e.g. MB-Freigabe 228.5) The data is vehicle-specific and can differ MB-Approval (e.g.
  • Page 338 Service products and capacities They are therefore not necessarily approved If fuel is swallowed, seek immediate medi- by Mercedes-Benz. cal attention. Do not induce vomiting. Further information can be obtained at any Change any clothing that has come into qualified specialist workshop or online at contact with fuel immediately.
  • Page 339 E100 (100% ethanol) prevention of residue build-up. Petrol must M15 (petrol with 15% methanol) only be mixed with additives recommended by Mercedes-Benz. Observe the instruc- M30 (petrol with 30% methanol) tions for use in the product description. M85 (petrol with 85% methanol)
  • Page 340 In such cases, the additive recommended This will prevent malfunctions in the fuel by Mercedes-Benz should be added by a system due to contaminated fuel. Mercedes-Benz Service Centre (part number ! Vehicles with diesel particle filters: in A000989254510).
  • Page 341 Service products and capacities of damage, fuel may also not escape until the efficient use of the fuel by the engine engine is running. There is a risk of fire and driving style explosion. other non-technical factors, such as envi- Never heat fuel system components.
  • Page 342 These are high quality engine oils which have operation, especially at low outside tem- a positive effect on: peratures. engine wear For this reason, Mercedes-Benz recom- fuel consumption mends that the engine oil be changed before the cold season commences. Use an exhaust gas emissions...
  • Page 343 1.0 l of engine oil Only by using engine oil with a particularly every 1000 km. high quality grade, e.g. according to Sheet Number 228.51 of the Mercedes-Benz Spec-...
  • Page 344 Service products and capacities Oil consumption may be higher if: Use only approved brake fluids that comply with the Mercedes-Benz Specifications for the vehicle is new. Service Products. Always check for the iden- you mainly operate the vehicle under ardu- tification DOT 4 plus.
  • Page 345 Mercedes- obtained from all Mercedes-Benz Service Benz Specifications for Service Products. You Centres. will find information about approved corro-...
  • Page 346: Vehicle Data

    Current technical data can also be found online at: http://www.mercedes-benz.com ! Only use washer fluid that is suitable for plastic lamp lenses, e.g. MB SummerFit or MB WinterFit. Unsuitable washer fluid...
  • Page 347 Vehicle data Load rails Lashing points and loading systems The maximum tensile loads of the lashing Lashing points points in the load compartment are: General notes Lashing point Permissible nomi- ! Observe the notes regarding the maxi- nal tensile mum load capacity of individual lashing strength points.
  • Page 348 Mercedes-Benz recommends that you have weight a stabiliser bar fitted to the front axle. vehicles with a 6-cylinder diesel engine ! For safety reasons, Mercedes-Benz rec- You can obtain information about this from a Mercedes-Benz Service Centre. ommends that you only use roof carrier...
  • Page 349 Vehicle data Overview of mounting dimensions Version 1 Version 2 Version 3 The permissible weights and loads which cannot be exceeded can also be found: in your vehicle documents and on the identification plates of the trailer tow hitch, trailer and vehicle ( page 334).
  • Page 350 Vehicle data Type of vehicle Wheel- Dimen- Dimen- Version base sion a sion x Panel van/crewbus 3250 mm 3.0 t to 5.0 t 3665 mm 4325 mm Chassis/platform/tipper with cab/ 3250 mm 34 mm 39 mm crewcab 3665 mm 34 mm 39 mm 3.0 t to 3.5 t 4325 mm...
  • Page 352 Publication details Internet Further information about Mercedes-Benz vehicles and about Daimler AG can be found on the following websites: http://www.mercedes-benz.com http://www.daimler.com Editorial office You are welcome to forward any queries or suggestions you may have regarding these Operating Instructions to the technical docu-...
  • Page 353 É9065840600*ËÍ 9065840600 Order no. 6462 7511 02 Part no. 906 584 06 00 Edition N 04-13...

This manual is also suitable for:

Viano cdi 2.0 2012Viano cdi 2.0 4matic 2012Viano cdi 2.2 2012Viano cdi 2.2 4matic 2012Viano cdi 3.0 2012Viano 3.5 2012

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