Mercedes-Benz Sprinter 2020 Operating Instructions Manual
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Mercedes-Benz Sprinter 2020 Operating Instructions Manual

Mercedes-Benz Sprinter 2020 Operating Instructions Manual

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The following online version of the Owner's Man-
ual describes all models as well as all the stand-
ard and optional equipment of your vehicle. Coun-
try-specific differences in the language variants
are possible. Note that your vehicle may not be
fitted with all features described. This is also the
case for safety-relevant systems and functions.
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dealer if you would like to have a printed Owner's
Manual for other vehicle models and vehicle
model years. The online version is the current
valid Owner's Manual version. Possible variations
to your vehicle may not be taken into account as
Mercedes-Benz constantly updates their vehicles
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ces changes in design and equipment.
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July 31, 2025

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Summary of Contents for Mercedes-Benz Sprinter 2020

  • Page 1 Note that your vehicle may not be fitted with all features described. This is also the case for safety-relevant systems and functions. Please contact your authorised Mercedes-Benz dealer if you would like to have a printed Owner’s Manual for other vehicle models and vehicle model years.
  • Page 2 Sprinter Operating Instructions Mercedes-Benz...
  • Page 3 Front passenger airbag warning & WARNING Risk of injury or death if the co-driver airbag is enabled If the co-driver airbag is enabled, a child on the co-driver seat may be struck by the co- driver airbag during an accident. NEVER use a rearward-facing child restraint system on a seat with an ENABLED FRONT AIRBAG;...
  • Page 4 Welcome to the world of Mercedes-Benz Before you first drive off, read these Operating Instructions carefully and familiarise yourself with your vehicle. For your own safety and a longer vehicle life, follow the instructions and warning notices in these Operating Instructions. Disre‐...

  • Page 5: Table Of Contents

    Sockets ............. 83 Environmental protection ......18 Fitting or removing the floor mats ..... 84 Take-back of end-of-life vehicles ....18 Mercedes-Benz GenuineParts ....18 Information about attachments, add- Light and vision ........85 on equipment, installations and con‐ Exterior lighting ......... 85 versions .............
  • Page 6 ASSYST PLUS service interval display ..199 Engine compartment ....... 199 Cleaning and care ........207 Breakdown assistance ......213 Emergency ..........213 Mercedes-Benz emergency call system ... 214 Flat tyre ........... 215 Battery ............. 216 Towing or tow-starting ......224 Electrical fuses ........229 Vehicle tool kit .........

  • Page 7: Symbols

    Symbols In these Operating Instructions, you will find the following symbols: & DANGER Danger due to not observing the warning notices Warning notices draw your attention to haz‐ ards that may endanger your health or life, or the health or life of others. Observe the warning notices.

  • Page 9: At A Glance

    At a glance – Cockpit → Combination switch 230 V socket → → Turn signals Opens and closes the electric sliding door → High beam → Hazard warning lamps → Windscreen wipers → Vehicles with KEYLESS START: → Rear window wiper key slot →...
  • Page 10 At a glance – Cockpit → Left-hand switch panel Adjusting driver's seat → → Sets the working speed (ADR) Seat heating → Light switch Central locking → → Headlamp range adjuster Driver power window switch...

  • Page 11: Turn Signal Lights

    At a glance – Instrument cluster → Instrument display (colour dis‐ Coolant temperature indicator play) and ? coolant too hot → Speedometer Tachograph (see separate operating instructions) → ® ÷ ESP → ! Electric parking brake → · Distance warning (yellow) →...
  • Page 12 (red) → # Electrical fault → J Brakes (red) G SOS emergency call sys‐ → Buttons for operating the on- tem (Mercedes-Benz emer‐ board computer (without steer‐ gency call system) ing-wheel buttons) → æ Active Brake Assist → ® Ø AdBlue...
  • Page 13 At a glance – Instrument cluster → Í Retarder (with steering- N Fog light wheel buttons) (see separate → R Rear fog light operating instructions) → J Brakes (yellow) → K High beam → ! ABS malfunction → L Low beam →...

  • Page 14: Overhead Control Panel

    Ì Activates/deactivates interior protection Glasses compartment Activates/deactivates the bus G SOS emergency call sys‐ interior lighting tem (Mercedes-Benz emer‐ gency call system) p Switches the left-hand reading light on/off ATA indicator lamp or emer‐ gency call system support bat‐ | Switches automatic light...
  • Page 15 At a glance – Overhead control panel Versions 2 to 4 of the overhead control panel Sun visors w Switches the rear interior lighting on/off p Switches the left-hand reading light on/off p Switches the right-hand reading light on/off | Switches automatic light control on/off c Switches the front inte‐...
  • Page 16 At a glance – Overhead control panel Overhead control panel for vehicles with bus equipment → Sun visors w Switches the rear interior lighting on/off F Breakdown assistance call button p Switches the right-hand reading light on/off → i Activates/deactivates →...

  • Page 17: Door Control Panel

    At a glance – Door control panel Door control panel in vehicles with electrically adjustable seats → → To adjust the outside mirrors To open a door → → To unlock/lock the central To open/close the right-hand locking system side window →...
  • Page 18 At a glance – Door control panel Door control panel vehicles without electrically adjustable seats → → To adjust the outside mirrors To open/close the right-hand side window → To switch seat heating on/off → To open/close the left-hand → To unlock/lock the central side window locking system...

  • Page 19: Emergencies And Breakdowns

    At a glance – Emergencies and breakdowns → → To check and top up operating Hazard warning lights fluids → QR code for accessing the res‐ → Starting assistance cue card → → Buttons for the SOS emergency To disconnect the starter bat‐ call system and breakdown tery assistance...
  • Page 20 At a glance – Emergencies and breakdowns → Vehicles with rear wheel drive: Spare wheel (example) chock...

  • Page 21: General Notes

    Take-back of end-of-life vehicles Do not install any accessories such as EU countries only: audio systems in these areas. Mercedes-Benz will take back your end-of-life Do not perform repairs or welding oper‐ vehicle for environment-friendly disposal in ations.

  • Page 22: Information About Attachments, Add-On Equipment, Installations And Conversions

    Mercedes-Benz is unable to assess other parts. Mercedes-Benz accepts no responsi‐ Acceptance tests performed by public test bodies bility for the use of such parts in Mercedes-Benz or official approvals do not rule out safety risks. vehicles, even if they have been approved offi‐...

  • Page 23: Operating Instructions

    Should you have any questions concerning equip‐ ment and operation, consult a Mercedes-Benz Flammable material such as leaves, grass or Service Centre. twigs may ignite if they come into contact The Operating Instructions and Service Booklet with hot parts of the exhaust system.

  • Page 24: Declarations Of Conformity

    If the underbody panelling is damaged, flam‐ two-way radios. Further information is available mable materials such as leaves, grass or from any Mercedes-Benz service centre. twigs can collect between the underbody and Manufacturer's specification the underbody panelling. These materials may Below you will find the addresses of the manufac‐...
  • Page 25 Type of wireless applications in the vehicle Digades GmbH, Äussere Weberstrasse 20, Besides the typical frequencies for mobile com‐ 02763 Zittau, Germany munications, Mercedes-Benz vehicles use the fol‐ lowing wireless applications: Type of wireless applications in the vehicle Frequency range...
  • Page 26 General notes Radio equipment approval for wireless cen‐ Car jack tral locking Hydraulic jack declaration of conformity Radio equipment approval numbers 920510A Copy and translation of the original declaration of conformity: Country Radio equipment approval EC Declaration of Conformity information 2006/42/EC Indonesia 60598/SDPPI/2019...

  • Page 27: Diagnostics Connection

    The Czech Republic For safety reasons, we recommend that ID No.: 64-387-5933 you only use and connect products approved by your Mercedes-Benz VAT No.: CZ64-387-5933 service centre. herewith declares under our sole responsibility that the product: & WARNING Risk of accident due to 2.

  • Page 28: Notes On Changes To The Engine Output

    Inform Mercedes-Benz as soon as possible about tyres, suspension, brake system and engine any change in address or vehicle ownership. You cooling system must be adapted to the can do this, for example, at a Mercedes-Benz increase engine output. service centre. vehicle must be recertified.

  • Page 29: Information On The Reach Directive

    QR codes for rescue card aids The QR code stickers are affixed to the B-pillar on Despite careful development, Mercedes-Benz AG the driver's and co-driver's side. In the event of cannot completely rule out the interaction of an accident, emergency services can use the QR vehicle systems with electronic medical aids such code to quickly determine the corresponding res‐...
  • Page 30 General notes ation of your vehicle, some assist you when driv‐ number of wheel revolutions or the fastened ing, such as driver assistance systems, while oth‐ seat belts display ers enable comfort or infotainment functions. ambient conditions, such as temperature, rain The following provides you with general informa‐...
  • Page 31 General notes vehicle, for example, for recalls. These data can type of integration, this includes position data, also be used to examine the customer's warranty day/night mode and other general vehicle sta‐ and guarantee claims. tuses. For more information, please consult the vehicle Operating Instructions/infotainment sys‐...

  • Page 32: Copyright

    Copyright Information on licences for free and open-source software used in your vehicle can be found on the data storage medium in your vehicle document wallet and with updates on the following website: https://www.mercedes-benz.com/opensource.

  • Page 33: Occupant Safety

    Only a seat belt which is worn correctly can pro‐ vide the intended level of protection. Depending Mercedes-Benz recommends that you only use on the detected accident situation, seat belt ten‐ driving aids which have been approved specifi‐...

  • Page 34: Seat Belts

    How the restraint system works is determined by the severity of the impact detected and the type Mercedes-Benz recommends that you have the of accident anticipated: vehicle towed to a qualified specialist workshop frontal impact after an accident.
  • Page 35 The seat belt will not offer the intended level of protection if you have not moved the seat Mercedes-Benz recommends that you use seat backrest to an almost vertical position. belts which have been approved for your vehicle In particular, you may slip under the seatbelt by Mercedes-Benz.
  • Page 36 Mercedes-Benz recommends that you have the systems. vehicle towed to a qualified specialist workshop Only one person should use each seat after an accident.

  • Page 37: Airbags

    Occupant safety Airbags & WARNING Risk of injury or death due to an incorrect seat position Overview of airbags If you deviate from the correct seat position, the airbag cannot perform its intended pro‐ tective function. Each vehicle occupant must make sure of the following: Fasten seat belts correctly.

  • Page 38: Automatic Measures After An Accident

    Depending on the accident situation, the post- have been approved for the correspond‐ collision brake can minimise the severity of a fur‐ ing seats by Mercedes-Benz. ther collision or even avoid it. If an accident has been detected, the post-colli‐...

  • Page 39: Safely Transporting Children In The Vehicle

    ISOFIX child restraint system, always secured on the front seats. For this reason, comply with the permissible gross weight for the Mercedes-Benz strongly advises that you fit a child and child restraint system ( page 39). child restraint system to a rear seat.
  • Page 40 Use child restraint systems only with the original cover designed for them. Mercedes‑Benz recommends Mercedes-Benz Always replace damaged covers with care products for cleaning child restraint systems genuine covers. recommended by Mercedes-Benz.
  • Page 41 ¯ Also secure Top Tether if present fied specialist workshop. Mercedes-Benz rec‐ page 40) ommends that you use a Mercedes-Benz service centre for this purpose. Alternative securing system: 7 Seat belt on vehicle seat (...
  • Page 42 Occupant safety Co-driver seat The IUF label refers to an ISOFIX child restraint system in the "Universal" category. Securing system: These child restraint systems must also be 7 Seat belt on vehicle seat ( page 41) secured using Top Tether or support points. Semi-Universal: child restraint systems in Rear centre seat the "Semi-Universal"...
  • Page 43 Occupant safety Always comply with the information about the mass of the child restraint system: in the manufacturer's installation and operat‐ ing instructions for the child restraint system used on a label on the child restraint system, if available Check regularly that the permissible gross mass of the child plus the child restraint system is not exceeded.
  • Page 44 Occupant safety If necessary, slide the head restraint down‐ wards ( page 77). Make sure that you do not interfere with the correct routing of Top Tether belt 3. Securing the child restraint system with the seat belt Notes on the suitability of seats for attaching belt-secured child restraint systems Suitability of seats for attaching belt-secured child restraint systems...

  • Page 45: Occupant Safety

    Occupant safety Co-driver seat UF Suitable for forward-facing child restraint sys‐ Weight category 0: up to 10 kg tems of the "Universal" category in this weight cate‐ gory. Co-driver seat (with co-driver air‐ bag) 1 Set the co-driver seat to its rearmost and highest position.
  • Page 46 For this reason Mercedes-Benz strongly advises that you fit a child restraint sys‐ O For certain child restraint systems in weight tem to a rear seat.
  • Page 47 Occupant safety Securing the child restraint system with the Always make sure that the shoulder belt strap is correctly routed from the seat belt outlet of seat belt on the co-driver seat the vehicle to the shoulder belt guide on the When fitting a belt-secured child restraint system child restraint system.

  • Page 48: Notes On Pets In The Vehicle

    Occupant safety Make sure that the child safety locks are & WARNING Risk of accident and injury working properly. due to children left unattended in the vehicle Notes on pets in the vehicle If children are travelling in the vehicle, they could, in particular: &...

  • Page 49: Opening And Closing

    Opening and closing In addition, the children could also set the vehicle in motion by, for example: Notes on radio connections of the key releasing the parking brake. & DANGER Risk of fatal injury to persons changing the transmission position. with medical devices due to electromag‐...
  • Page 50 Opening and closing Do not keep the key together with electronic devi‐ Removing and inserting the emergency key ces or metallic objects. This can affect the key's Removing functionality. If the check lamp does not light up when you press the % or & button, the battery is discharged.
  • Page 51 Take discharged batteries to a qualified specialist workshop or to a collection point for used batteries. Requirements a CR 2032 3 V cell battery Mercedes-Benz recommends that you have the battery replaced by a qualified specialist work‐ shop. Remove the emergency key ( page 47).

  • Page 52: Doors

    Opening and closing Problem Possible causes/consequences and Solutions Use the emergency key to unlock and lock the vehicle ( page 47). Have the key checked at a qualified specialist workshop. You have lost a key. Have the key deactivated at a qualified specialist workshop. If necessary, have the mechanical locks replaced.
  • Page 53 Opening and closing To lock: slide latch back. The & symbol is visible. Centrally locking and unlocking the door from the inside & WARNING Risk of accident and injury due to leaving children unattended in the vehicle If children are left unattended in the vehicle, they could, in particular: open doors, thereby endangering other persons or road users.
  • Page 54 Opening and closing Central locking buttons (vehicles with electrically To unlock: turn the emergency key anti- adjustable front seats) clockwise to position 1. To lock: turn the emergency key clockwise to position 1. Right-hand drive vehicles: turn the emer‐ gency key in the opposite direction for each case.

  • Page 55: Sliding Door

    Opening and closing Requirements: The child safety lock is deactivated. Getting into and out of the vehicle (example: slid‐ ing door) When getting into and out of the vehicle, use grab handles and steps. The grab handles on the sliding door are there to help people enter and exit the vehi‐...

  • Page 56: Electric Sliding Door

    Opening and closing Notes on electrical closing assist & WARNING Risk of injury despite the object detection function If your vehicle is fitted with electrical closing assist, you will require less force to close the slid‐ The object detection function does not react ing door.
  • Page 57 Opening and closing You can only open the sliding door with button To close: press and hold the 5 or 4 if the child safety lock is not activated. button on the key for longer than 0.5 sec‐ onds. To open: briefly press button 1, or but‐...
  • Page 58 Opening and closing Press button again or pull outside door Turn the emergency key 180° clockwise. The handle 2. "MAN" position is set. The sliding door stops moving. Open or close the sliding door with the out‐ side or inside door handle. Unlocking the electric sliding door manually To connect the sliding door to the electric motor: insert the emergency key into opening...

  • Page 59: Rear-End Doors

    Opening and closing Close the sliding door with the door handle Opening the right rear-end door page 54). Then briefly press button on the centre console or sliding door button the door sill (B-pillar) once, or pull the door handle ( page 54) to completely open the sliding door.
  • Page 60 Opening and closing Closing the rear-end doors from outside Close the left rear-end door firmly from out‐ side. Close the right rear-end door firmly from out‐ side. Opening rear-end doors with door retainer more than 90° & WARNING Risk of injury due to the rear- end door swinging open When you open a rear-end door, the following can occur:...

  • Page 61: Partition Sliding Door

    Opening and closing Before every journey, close the partition * NOTE Damage to the rear-end doors due sliding door and ensure that it is to objects obstructing their range of engaged. movement When the rear-end doors are opened, any objects obstructing the range of movement of the rear-end doors can be damaged as well as the vehicle.

  • Page 62: Electrical Step

    Opening and closing tone sounds, the electrical step is malfunc‐ Electrical step tioning ( page 306). Function of the electrical step If the electrical step is malfunctioning, the step may not extend or retract, or do so only par‐ tially. After a malfunction occurs, you must retract and lock the electrical step manually in order to continue your journey (...

  • Page 63: Platform Dropsides

    Opening and closing Before opening, ensure that there are no people in the dropside's swivel range. Always open the dropside locking mech‐ anisms at the side of the dropside to be opened. Be particularly careful if the dropside locking mechanisms cannot be opened using the usual level of force.

  • Page 64: Side Window

    Opening and closing Carefully fold down the platform dropside. Side window To close: raise the platform dropside and Opening and closing the side windows hook holding rope snap hook into eyelet & WARNING Risk of becoming trapped Raise the platform dropside and press it when opening a side window closed.
  • Page 65 Opening and closing & WARNING Risk of becoming trapped despite there being reversing protection on the side window The reversing function will not react: to soft, light and thin objects, e.g. fingers over the last 4 mm of the closing path during resetting when the side window is closed again manually immediately after automatic...
  • Page 66 Opening and closing Closing the side windows from the outside (convenience closing) & WARNING Risk of entrapment due to not paying attention during convenience clos‐ When the convenience closing feature is operating, parts of the body could become trapped in the closing area of the side win‐ dows.

  • Page 67: Anti-Theft Prevention

    Opening and closing Problem Possible causes/consequences and Solutions Immediately after the window is obstructed, pull the corresponding button again until the side window has closed, and hold the button for an additional second. The side window is closed with increased force. If the side window is obstructed again and reopens slightly, you can pro‐...
  • Page 68 Opening and closing To deactivate: unlock the vehicle with the Deactivating key. Indicator lamp in the overhead control panel goes out. The vehicle locks again automatically if you do not open a door within 40 seconds after unlocking the vehicle. Stopping the alarm Press the % or &...
  • Page 69 Opening and closing ror or on the grab handles on the roof lining. This will prevent false alarms. Lock the vehicle with the key. The interior motion sensor is primed after approximately 30 seconds. Interior protection is only primed when the fol‐ lowing components are closed: the driver's door and the co-driver door the side doors...

  • Page 70: Seats And Stowage

    Seats and stowage You have a good overview of the traffic condi‐ Notes on the correct driver's seat position tions. & WARNING Risk of injury if vehicle set‐ Your seat belt sits snugly against your body and passes across the centre of your shoul‐ tings are adjusted while the vehicle is in der and across your hips in the pelvic area.
  • Page 71 Seats and stowage & WARNING Risk of injury if vehicle set‐ & WARNING Risk of injury or death due to tings are adjusted while the vehicle is in incorrect seat position motion The seat belt will not offer the intended level You could lose control of the vehicle in partic‐...
  • Page 72 Seats and stowage wards until the desired position has been wheel and mirror in particular and fas‐ reached. ten your seat belt. Adjusting the front seats mechanically (with & WARNING Risk of becoming trapped if Seat Comfort Package) the seat height is adjusted carelessly If you adjust the seat height carelessly, you or &...
  • Page 73 Seats and stowage To adjust the seat fore-and-aft position: lift the shoulder section of your seat belt is lever and slide the seat into the desired routed across the centre of your shoul‐ position. der. Ensure that the seat is engaged. * NOTE Damage to the seats when moving To adjust the seat suspension: take your the seats back...
  • Page 74 Seats and stowage Always drive with the head restraints fit‐ & WARNING Risk of accident due to the ted. driver's seat not being engaged Before driving off, make sure for every If the driver's seat is not engaged, it could vehicle occupant that the centre of the move unexpectedly while the vehicle is in head restraint supports the back of the...
  • Page 75 Seats and stowage Operating the memory function & WARNING Risk of an accident if the memory function is used while driving If you use the memory function on the driv‐ er's side while driving, you could lose control of the vehicle as a result of the adjustments being made.
  • Page 76 Seats and stowage Adjust the seat into the desired position. You can rotate the driver's and front passenger seats by 50° and 180°. The seats engage both in Press memory button M together with one of and opposite to the direction of travel as well as the preset position buttons 1, 2 or 3.
  • Page 77 Slide the seat cushion under the seat back‐ Use only rear bench seats that have rest into the rear anchorage 2. been approved by Mercedes-Benz for Push the front seat cushion downwards until your vehicle. it engages in the front anchorage 1.
  • Page 78 Seats and stowage Installation position of three-person rear bench seat with strut The three-person rear bench seat is available with or without a strut. The strut is located on the rear side of the three-person rear bench seat. Install the three-person rear bench seat with strut only in the third row of seats (above the rear axle).
  • Page 79 Seats and stowage Pull the bench seat backwards again using Installing the rear bench seat release handle 2. Tilt the bench seat slightly backwards and pull it out of the seat shells. To remove or store the bench seat, place it next to the seat shells and roll it towards the rear doors.
  • Page 80 Seats and stowage If a partition is installed: the rear bench seat must not come into contact with the partition at any time. Pull release handle for the seat backrest upwards and hold it in position. Move the seat backrest to the desired posi‐ tion.
  • Page 81 Seats and stowage Using the head restraint fore-and-aft adjustment, Switching the seat heater on and off adjust the head restraint so that it is as close to the back of the head as possible. & WARNING Risk of burns due to repeat‐ edly switching on the seat heater Repeatedly switching on the seat heater can cause the seat cushion and seat backrest...

  • Page 82: Adjusting The Steering Wheel

    Seats and stowage To lower the level: press button until the Adjusting the steering wheel required heating level is reached. Depending on the heating level, one to three indicator lamps light up. To switch off: press button until all indi‐ cator lamps are off.
  • Page 83 Fold back the seat cushion of the front in the direction of the arrow. passenger bench seat ( page 73). Stowing objects. Information about further accessories, such as tablet holders, is available from a Mercedes-Benz service centre.

  • Page 84: Information About The Bottle Holder

    Seats and stowage While driving, keep the cover of the stowage Information about the bottle holder box closed. To close: fold cover back and press it closed so that handle engages. Stowing the stowage box Bottle holder in the front doors (example: front passenger door) Cup holders Loosen the seat belt 4.

  • Page 85: Ashtray And Cigarette Lighter

    Seats and stowage Ashtray and cigarette lighter Using ashtrays To use the ashtray: place the closed ashtray in a cup holder in the windscreen stowage compartments. Check that the ashtray is seated securely. Do not place the ashtray in the centre con‐ sole cup holders.

  • Page 86: Sockets

    Seats and stowage charge quickly and to connect battery chargers Sockets for tools. Using the 12 V sockets Vehicles with an auxiliary battery have a run-on function. If you leave the vehicle, you can charge Requirements devices over a period of four hours. Only devices with a maximum power con‐...

  • Page 87: Fitting Or Removing The Floor Mats

    Seats and stowage Requirements Fitting or removing the floor mats Only connect devices with a suitable plug which conforms to the standards specific to & WARNING Risk of accident due to the country you are in. objects in the driver's footwell Only connect devices up to a maximum of Objects in the driver's footwell may impede 150 W.

  • Page 88: Light And Vision

    Light and vision Applies or releases the electric parking Exterior lighting brake( page 148) Notes on changing the lights when driving If you hear a warning tone when exiting the abroad vehicle, the light may still be on. Vehicles with halogen or static LED head‐ If you turn on the parking light, there will be a lamps: Changing the headlamps is not neces‐...
  • Page 89 Light and vision When the low beam is switched on, the indi‐ 2 Driver's seat, front passenger seat and rear cator lamp L on the instrument cluster seats occupied, cargo compartment or load‐ will also switch on. ing area laden 3 Driver's seat and front passenger seat occu‐...
  • Page 90 Light and vision arrow (the action for headlamp flashing The hazard warning light system will switch on switches high beam off). automatically in the following situations: The K indicator lamp on the instrument the airbag is deployed cluster will go out. The combination switch the vehicle is heavily braked from a speed of will return to its starting position.

  • Page 91: System Limits

    Light and vision Highbeam Assist in accordance with the prevailing light, visibility and traffic conditions. Adaptive Highbeam Assist function The system's optical sensor is located behind the windscreen near the overhead control panel. & WARNING Risk of accident despite Adaptive Highbeam Assist Switching Highbeam Assist on/off Adaptive Highbeam Assist does not react to: Requirements...

  • Page 92: Adjusting The Interior Lighting

    Light and vision Adjusting the interior lighting for body manu‐ Adjusting the interior lighting facturer add-on equipment Adjusting the interior lighting Variants 1 and 2 combined Versions 1 to 4 p Switches the front left reading lamp on/off p Switches the front-left reading lamp on/off | Activates/deactivates automatic inte‐...
  • Page 93 Light and vision This period of time is shortened if there is If all doors are closed and the vehicle is undervoltage in the starter battery. travelling faster than walking pace, the passenger compartment will be illumina‐ The body manufacturer lamps can be ted (dimmed).

  • Page 94: Changing Bulbs

    Light and vision Passengers will be able to switch the reading Never look directly into the laser beam. lamps on and off. To switch reading lights off in the The motion detector is located in the cargo com‐ partment behind the partition, in the middle of passenger compartment: press button 7.
  • Page 95 Light and vision Allow the component parts to cool down before replacing the bulbs. When you are replacing the light bulb, observe the following: Do not use any light bulb that has been drop‐ ped or has scratches on its glass tube. Other‐ wise, the light bulb may explode.
  • Page 96 Light and vision High beam/daytime running lights: Unscrew the screws1 and remove the light remove the housing cover towards the lens 2. rear. Gently turn the bulb to the left and take it out Turn the socket anti-clockwise and pull it out. of the socket.
  • Page 97 Light and vision Open the rear-end door. Vehicles with partial LED tail lamps Turn signal light: PY 21 W Reversing light: P 21 W Licence plate lighting: W 5 W Rear fog light: P 21 W Changing the tail lamps (panel van and crew‐ bus) Requirements: Brake lights/tail lights/perimeter lights:...
  • Page 98 Light and vision Licence plate lighting Turn signal lights: PY 21 W Reversing light: P 21 W Requirements: Rear fog light (driver's side): P 21 W Licence plate lighting: light bulb type W 5 W Licence plate lighting: R 5 W Replacing the tail lamps on the chassis Requirements: Rear fog lights: light source type P 21 W...

  • Page 99: Windscreen Wipers

    Light and vision Position the light lens and tighten the screws 2. Replacing bulbs in additional lamps Side marker lamps Requirements: Side marker lamps: light bulb type LED Switch off the interior lighting. Press in the catch spring of lens with a suitable object e.g.
  • Page 100 Light and vision Replacing the windscreen wiper blades Vehicles with rain sensors: automatic wiping, normal & WARNING Risk of becoming trapped if 3 Å Intermittent wiping, frequent the windscreen wipers are switched on Vehicles with rain sensors: automatic wiping, while wiper blades are being replaced frequent If the windscreen wipers begin to move while 4 °...
  • Page 101 Light and vision Insert new washer blade in the holder on wiper arm 3. When doing so, take into account the different lengths of the wiper blades: Driver's side: long wiper blade Front passenger side: short wiper blade Slide catch downwards until it engages.

  • Page 102: Mirrors

    Light and vision Replacing the rear window wiper blade & WARNING Risk of accident due to mis‐ judgement of distance when using the outside mirror The outside mirrors reflect objects on a smaller scale. The objects in view are in fact closer than they appear.
  • Page 103 100 Light and vision Before driving off, switch on the power supply or the ignition. To fold in or out: briefly press button 2. To adjust: use button to select the outside mirror to be adjusted. Set the position of the mirror glass using but‐ ton 4.

  • Page 104: Climate Control 101

    Climate control 101 Overview of climate control systems Heating system overview Adjusts the temperature / Switches the rear-compartment heating on/off ¤ Switches the rear window heater on/off ( page 105) O Switches footwell air distribution on/off ¬ Switches windscreen defrosting on/off page 104) Vehicles with stationary heater or heater booster: &...

  • Page 105: Operating Climate Control Systems

    102 Climate control Overview of TEMPMATIC or THERMOTRONIC w Sets the temperature Operating climate control systems Display Switching the climate control system on/off K Sets the airflow To switch on: set the airflow to 1 or higher Î Vehicles with windscreen heaters: on the front-compartment menu.
  • Page 106 Climate control 103 Setting the rear-compartment climate control Switching the A/C function on/off Requirements: Requirements The climate control system has been The climate control system has been switched on ( page 102). switched on ( page 102). Setting the temperature and airflow with The A/C function controls the climate and dries the air inside the vehicle.
  • Page 107 104 Climate control Even if the front-compartment system is in Press the 0 button. automatic mode, the rear-compartment sys‐ If the rear-compartment climate control has tem can exit automatic mode if you adjust been switched off, you can switch it on auto‐ the blower on the rear-compartment menu.

  • Page 108: Operating Air Vents

    Climate control 105 Air-recirculation mode will automatically switch Operating air vents on in the following cases: Adjusting the front-compartment air vents in high outside temperatures while the vehicle is driving through a tunnel & WARNING ‑ Risk of burns/frostbite due (vehicles with THERMOTRONIC automatic cli‐...

  • Page 109: Auxiliary Heating

    106 Climate control Information about air vents in the rear & WARNING ‑ Risk of burns/frostbite due to not maintaining a sufficient distance to the air vents Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents.
  • Page 110 Climate control 107 tem in the vehicle. Auxiliary heating heats the air Keep the tailpipe and the area around inside the vehicle to the set temperature. the vehicle free from snow when the engine or the stationary heater are run‐ ning.
  • Page 111 108 Climate control Set the required departure time with Colours of the indicator lamp: the , and . buttons. Blue: stationary ventilation has been Press the u and ^ buttons simultane‐ switched on. ously. Red: the stationary heater has been switched The new departure time will be saved.
  • Page 112 Climate control 109 Requirements Further display options: A CR2450 lithium battery is available. Time: the selected departure time. 0 minutes: the running time of the stationary heating extends as the engine has not yet reached the operating temperature. OFF: stationary heating or ventilation has been switched off.
  • Page 113 110 Climate control Problems with the hot-water auxiliary heater Problem Possible causes/consequences and Solutions FAIL¨ Signal transmission between transmitter and vehicle is malfunctioning. Change your position in relation to the vehicle, moving closer if nec‐ essary. FAIL The starter battery is not sufficiently charged. Charge the starter battery.
  • Page 114 Climate control 111 Setting the day Set the operating duration with button or select the à symbol for continuous Press button until 4 flashes on operation. the menu bar 2. Press the button. Press the button. The operating duration set is the default set‐ Press the button until the symbol ting for immediate heating mode.

  • Page 115: Operating Cargo Compartment Ventilation

    112 Climate control Problems with the auxiliary warm-air heater Problem Possible causes/consequences and Solutions The message ERROR A malfunction has occurred. appears on the switch Have the auxiliary heating checked at a qualified specialist work‐ clock's display. shop. The message INIT The power supply has been interrupted.

  • Page 116: Driving And Parking 113

    Driving and parking 113 Requirements Driving the key is in detection range of the aerial Switching on power supply or ignition with page 46) and the key battery is not dis‐ the start/stop button charged. In addition, the following applies for vehicles &...
  • Page 117 114 Driving and parking Requirements Starting the engine the key is in detection range of the aerial Starting the vehicle with the start/stop but‐ page 46) and the key battery is not dis‐ charged. In addition, the following applies for vehicles &...
  • Page 118 Driving and parking 115 you can also switch on the power supply or In addition, the children could also set the the ignition with the start/stop button. vehicle in motion by, for example: releasing the parking brake. Running-in notes changing the transmission position. Protect the engine during the first 1,500 km by: starting the vehicle.
  • Page 119 116 Driving and parking Ensure floor mats and carpets cannot & DANGER Risk of fatal injury due to poi‐ slip and provide sufficient room for the sonous exhaust gases pedals. If the tailpipe is blocked or sufficient ventila‐ Do not lay multiple floor mats or carpets tion is not possible, poisonous exhaust gases on top of one another.
  • Page 120 If the indicator lamp or the display message does Service not go out after approximately 40 minutes, con‐ An extensive Mercedes-Benz service is also avail‐ sult a qualified specialist workshop immediately. able abroad. Nevertheless, please remember that services or spare parts may not be available Vehicles without a warning message (during immediately.
  • Page 121 Mercedes-Benz recommends installing a fuel fil‐ shift down to shift ranges 2 or 1 in good time ter with a water separator for countries with an so that the engine is running at a medium to increased water content in diesel.
  • Page 122 Until then, compensate for the reduced braking which aquaplaning can occur, drive as follows: effect by applying greater pressure to the brake pedal. For safety reasons, Mercedes-Benz recom‐ reduce your speed. mends that you only have brakepads and brake avoid tyre ruts.
  • Page 123 120 Driving and parking Information about driving off-road & WARNING Risk of skidding and of an accident due to shifting down on slippery & WARNING Risk of accident if you do not road surfaces keep to line of fall on inclines If you shift down on slippery road surfaces to If you drive at an angle or turn on an incline, increase the engine braking effect, the drive...
  • Page 124 Driving and parking 121 any vehicle damage rectified at a qualified spe‐ Foreign bodies could cause the following cialist workshop as soon as possible. damage: When driving on rough cross-country terrain, do damage the suspension, the fuel tank or not shift the transmission to neutral and do not the brake system disengage the clutch.
  • Page 125 122 Driving and parking Mercedes-Benz recommends that you addi‐ Drive slowly and smoothly at no more than a tionally carry a shovel and a recovery rope walking pace. with a shackle in the vehicle. Ensure that no bow wave forms while driving.
  • Page 126 Driving and parking 123 Check the entire floor assembly, the tyres, The engine restarts automatically in the following wheels, bodywork structure, brakes, steering, cases: suspension and exhaust system for any dam‐ vehicles with manual transmission: you age. depress the clutch pedal. Check the service brake for operating safety, Vehicles with manual transmission: you e.g.
  • Page 127 124 Driving and parking Function of the ECO display The ECO display summarises your driving charac‐ teristics from the start of the journey to its com‐ pletion and assists you in achieving the most eco‐ nomical driving style. An economical driving style means that the ECO display will feature a star or a shine effect.
  • Page 128 Driving and parking 125 the vehicle is stationary. & WARNING Risk of fire caused by hot the engine is running. exhaust system parts if the vehicle has a transmission-mounted Flammable materials such as leaves, grass or power take-off, the latter is deactivated. twigs may ignite.

  • Page 129: Battery Main Switch

    126 Driving and parking A break in the power supply is entered in the DTCO (digital tachograph) as an event in the fault memory. See the separate DTCO operating instruc‐ tions. Switching the power supply on/off Switching off the power supply Load display at 75% load To exit the display: press the back button on the left-hand side of the steering wheel.

  • Page 130: Manual Transmission

    Driving and parking 127 Press the cover into the neighbouring switch‐ ing console on the right hand side. Manual transmission Using the gearshift lever * NOTE Damage to the engine and trans‐ mission by shifting to a gear that is too When changing between gears 5 and 6 push the gearshift lever to the right.

  • Page 131: Automatic Transmission

    128 Driving and parking Automatic transmission DIRECT SELECT lever Function of the DIRECT SELECT lever & WARNING Risk of accident and injury due to children left unattended in the vehicle If children are left unsupervised in the vehi‐ cle, they could, in particular: open doors, thereby endangering other persons or road users.
  • Page 132 Driving and parking 129 Press the button. Transmission position display j is shown in the multifunction display. Park position j is engaged automatically when one of the following conditions is met: You switch off the engine in transmission position h or k. You open the driver's door when the vehicle is stationary or when driving at a very low speed and in transmission position h or k.
  • Page 133 130 Driving and parking Restricting the shift range The shift range selected is shown in the multi‐ function display. The automatic transmission Requirements shifts only as far as the selected gear. transmission position h is engaged To de-restrict the shift range: pull and hold page 129).

  • Page 134: All-Wheel Drive

    ESP it improves transfer case can get damaged. Such damage the traction of the vehicle. is not covered by Mercedes-Benz implied war‐ The traction control of the all-wheel drive also ranty. takes place via the brake system. Therefore, the Never tow the vehicle with a raised axle.
  • Page 135 132 Driving and parking Engaging all-wheel drive Conditions for engaging/disengaging You can engage and deactivate the all-wheel drive when stationary or while driving slowly. When stationary, the following must be observed: the engine is running. the steering wheel in the straight-ahead posi‐ tion.

  • Page 136: Electronic Level Control

    Driving and parking 133 The following shifting conditions must be met in Electronic level control order to engage or disengage LOW RANGE: Function of ENR (electronic level control) all-wheel drive is engaged ( page 132). the engine is running. & WARNING Risk of entrapment from vehi‐ cle lowering the vehicle is stationary.
  • Page 137 134 Driving and parking The driving and steering characteristics of the * NOTE Risk of damage to the chassis from vehicle will be noticeably different. Electronic lowered vehicle level level control adjusts the vehicle level to the nor‐ If electronic level control is malfunctioning or mal level as soon as possible.
  • Page 138 Driving and parking 135 Electronic level control performs a self-check reg‐ When the vehicle level has been set, the indi‐ ularly when it is activated and while in use. Indi‐ cator lamp on button lights up. cator lamp on the remote control lights up for By pressing button during the movement, about one second when you switch on the igni‐...
  • Page 139 136 Driving and parking Using the button in the switch panel Using the button in the rear Park the vehicle, leaving the ignition switched Park the vehicle, leaving the ignition switched Apply the parking brake. Apply the parking brake. To raise or lower the vehicle level: press To raise or lower the vehicle level: press and hold button until the vehicle...
  • Page 140 Driving and parking 137 Using electronic level control for charging Disconnect the external compressed-air source. with air in an emergency Tighten the valve cap on the valve * NOTE Damage due to pressure being too left, R = right). high Drive on carefully to the nearest qualified specialist workshop.

  • Page 141: Refuelling

    138 Driving and parking Problems with the electronic level control Problem Possible causes/consequences and Solutions You cannot raise or lower The compressor is in danger of overheating. After repeatedly raising and the vehicle level when lowering the vehicle, electronic level control (play protection) is deactiva‐ stationary.
  • Page 142 Driving and parking 139 Even small amounts of the wrong fuel could result in damage to the fuel system and the engine. The repair costs are high. Consult a qualified specialist workshop. Have the fuel tank and fuel lines drained completely.
  • Page 143 140 Driving and parking Vehicles that can use a mixture of fuels can be recognised by the sticker "Ethanol up to E85!" on the fuel filler flap. Problems with the fuel and fuel tank Problem Possible causes/consequences and Solutions Fuel is leaking from the The fuel line or the fuel tank is faulty.
  • Page 144 AdBlue filling pumps. engine damage ® alternatively, AdBlue is available at qualified ® specialist workshops, e.g. a Mercedes-Benz malfunctions in the AdBlue exhaust gas Service Centre, and at numerous filling sta‐ aftertreatment system ® ® tions as an AdBlue refill canister or AdBlue ®...
  • Page 145 142 Driving and parking vehicle the distance shown. Subsequently, it will no longer be possible to start the engine. Refill AdBlue Engine start not possible The vehicle can no longer be started. Vehicles with commercial vehicle approval: the following messages that appear in succession in the multifunction display indicate that you need ®...
  • Page 146 Driving and parking 143 ® ® Opening the AdBlue filler cap on lockable Preparing the AdBlue refill canister filler caps Variant 1 Open the bonnet. ® Take tool for unlocking AdBlue filler cap from the vehicle tool kit. ® Pull cover on AdBlue filler cap turn 90°...
  • Page 147 Refill bottles without a threaded cap ® offer no overfill protection. AdBlue may leak out as a result of overfilling. Mercedes-Benz offers special refill bottles with a threaded cap. You can obtain this from a Mercedes-Benz Service Centre. Variant 2 Screw on hand-tight (variant 1) or insert (var‐...

  • Page 148: Parking

    Driving and parking 145 ® ® When the AdBlue refill bottle is no longer Closing the AdBlue filler cap on lockable pressed down, filling stops. The bottle can be filler caps removed when it has been only partially emp‐ tied. ®...
  • Page 149 146 Driving and parking Manual parking brake In particular, do not park on dry grass‐ land or harvested grain fields. Applying/releasing the handbrake lever & WARNING Risk of skidding or an acci‐ & WARNING Risk of accident and injury dent by braking with the parking brake due to leaving children unattended in the vehicle If you have to brake your vehicle with the...
  • Page 150 Driving and parking 147 To apply the parking brake: pull handbrake Electric parking brake lever up as far as the last possible detent. Information on the electric parking brake When the engine is running, the ! indica‐ tor lamp lights up in the Instrument Display. If &...
  • Page 151 148 Driving and parking if there is a malfunction in the system. Inform a The electric parking brake is automatically qualified specialist workshop. applied if at least one of the following conditions has been fulfilled: When the engine is switched off, the electric parking brake carries out a function test at regu‐...
  • Page 152 Driving and parking 149 The engine is running. In the event of an emergency, you can brake the vehicle while it is in motion with the electric park‐ A gear is engaged. ing brake. You release the clutch pedal and depress the While driving, press the ! switch of the accelerator pedal at the same time.
  • Page 153 150 Driving and parking Method 2: interrupt the power supply by acti‐ If the options are greyed out, the charge level vating standby mode ( page 150). of the battery is not sufficient for standby mode. Method 3: disconnect all batteries. For this, please contact a qualified specialist work‐...

  • Page 154: Driving And Driving Safety Systems

    Driving and parking 151 To remove the chock on platform vehicles: Information about sensors pull the safety spring downwards and remove the chock 1. When stowing it away, ensure that the chock is secured in the bracket by the safety spring. Certain driving and driving safety systems use sensors to monitor the area in front of, behind...

  • Page 155: System Limits

    152 Driving and parking Active Distance Assist DISTRONIC Depress the brake pedal with full force page 161) in emergency braking situations. ABS Hill start assist ( page 163) prevents the wheels from locking. HOLD function ( page 163) BAS supports you with additional braking force in Parking Assist PARKTRONIC an emergency braking situation.
  • Page 156 Driving and parking 153 ® If the vehicle is deviating from the direction Functions of ESP (Electronic Stability Pro‐ ® gram) desired by the driver, ESP can stabilise the vehi‐ cle by performing the following actions: & WARNING Risk of skidding if ESP ®...
  • Page 157 154 Driving and parking depending on the direction and strength of the Function of EBD (Electronic Brakeforce Distri‐ crosswind. bution) A stabilising brake application helps you to keep EBD has the following characteristics: the vehicle on track. monitoring and controlling the braking force Information is shown in the instrument cluster in on the rear wheels the event of a clearly discernible intervention by...
  • Page 158 Driving and parking 155 maintained to the vehicle travelling in front is Always pay careful attention to the traf‐ insufficient for the driven speed. fic situation; do not rely on Active Brake Assist alone. Active Brake Assist is only The · distance warning lamp then lights an aid.
  • Page 159 156 Driving and parking Cancelling a brake application of Active Brake Setting Active Brake Assist Assist Requirements: You can cancel a brake application of Active The drive system has been started. Brake Assist at any time by: On-board computer: Fully depressing the accelerator pedal or with Settings Assistance kickdown.

  • Page 160: System Limitations

    Driving and parking 157 the hazard warning lights switch off automatically On long and steep downhill gradients, you should at approximately 10 km/h. change down to a lower gear in good time. Take particular note of this when driving a laden vehi‐ You can also switch off the hazard warning lights cle.
  • Page 161 158 Driving and parking Variable limiter The vehicle has been started. The variable limiter is selected. Switching between cruise control and the var‐ iable limiter Instrument Display (colour display) Limiter is selected Set speed grey: speed is stored, limiter is deactivated Set speed green: speed is stored, limiter is activated...
  • Page 162 Driving and parking 159 Push rocker switch up or down beyond The permanent limiter does not switch to passive the pressure point. mode even during kickdown and the driven speed The stored speed is increased or reduced by remains below the set speed. 10 km/h.
  • Page 163 160 Driving and parking Activating/deactivating DSR DSR is in standby mode. DSR is inactive: Activating DSR as soon as you exceed a speed of 45 km/h. appears in the status area of the on- board computer. In addition, the DSR off message appears.
  • Page 164 Driving and parking 161 Deactivating DSR Active Distance Assist DISTRONIC is only an aid. The driver is responsible for the distance to the vehicle in front, for vehicle speed and for braking in good time. System limitations The system may be impaired or may not function in the following instances: The radar sensors are affected by snow, rain, fog, heavy spray, glare, direct sunlight or...
  • Page 165 162 Driving and parking Switching between the limiter and Active Dis‐ & WARNING Risk of accident due to insuf‐ tance Assist DISTRONIC ficient deceleration by Active Distance Assist DISTRONIC Active Distance Assist DISTRONIC brakes your vehicle with up to 50 % of the maximum possible deceleration.
  • Page 166 Driving and parking 163 Depress the accelerator pedal briefly with Information on Hill Start Assist force. Hill Start Assist holds the vehicle for a short time The functions of Active Distance Assist when pulling away on a hill under the following DISTRONIC continue to be carried out.
  • Page 167 164 Driving and parking means of safeguarding the vehicle against rolling Depress the brake pedal until the ë dis‐ away when stationary. play appears in the multifunction display. The HOLD function is activated. You can The incline must not be greater than 30%. release the brake pedal.
  • Page 168 Driving and parking 165 show all objects which are very near to or under Displaying and hiding the rear-view mirror the rear bumper. It will not warn you of a colli‐ display sion, people or objects. Displaying The area behind the vehicle is displayed as a mir‐ Engage reverse gear.

  • Page 169: Setting Options

    166 Driving and parking ATTENTION ASSIST is activated automatically when the engine is re-started. The last selected sensitivity level remains stored. System limits ATTENTION ASSIST is active in the 60 km/h to 200 km/h speed range. The functionality of ATTENTION ASSIST is restric‐ ted, and warnings may be delayed or not occur at all, in the following situations: Instrument Display (colour display)
  • Page 170 Driving and parking 167 Always pay particular attention to the & WARNING Risk of accident despite Blind traffic situation when opening the doors Spot Assist and make sure there is sufficient clear‐ Blind Spot Assist does not react to either sta‐ ance.
  • Page 171 168 Driving and parking Warnings may be issued in error when driving Drive Away Assist is only an aid. It is not a substi‐ close to crash barriers or similar solid lane bor‐ tute for your attention to the surroundings. You ders.
  • Page 172 Driving and parking 169 nor override the laws of physics. It cannot take The Rear Cross Traffic Alert function is active into account road, weather or traffic conditions. under the following conditions: Lane Keeping Assist is only an aid and is not Blind Spot Assist is activated.
  • Page 173 170 Driving and parking warned by a vibrating message from the steering System limits wheel and by the status symbol flashing in the No lane-correcting brake application from Active instrument display. In addition, you may be gui‐ Lane Keeping Assist occurs in the following situa‐ ded back into your lane by a lane-correcting tions: brake application.

  • Page 174: Work Mode

    Driving and parking 171 Release the clutch pedal. Work mode On vehicles with a working speed governor Activating/deactivating power take-off (ADR), the engine speed automatically increa‐ ses to a preset engine speed or an engine Observe the following notes: speed you have set, the constant engine if there is severe strain on the power take-off, speed.

  • Page 175: Trailer Operation

    172 Driving and parking To activate: while the engine is running, The vehicle/trailer combination may even press switch 1. overturn. Working speed governor active message On no account should you attempt to appears in the multifunction display. straighten up the vehicle/trailer combi‐ To deactivate: while the engine is running, nation by increasing the speed.
  • Page 176 Driving and parking 173 The vehicle/trailer combination will require Note the following regarding the tongue weight: more sensitive steering. Make full use of the maximum tongue weight, The vehicle/trailer combination will have a where possible. larger turning circle. Never fall below a legally prescribed minimum tongue weight;...
  • Page 177 You can reduce the risk of the trailer swaying and rocking by retrofitting stabiliser bars or trailer stability programs. Further information is available from any Mercedes-Benz Service Centre. Use the parking brake to secure the vehicle When you are driving with a trailer, observe the against rolling away.
  • Page 178 Driving and parking 175 Vehicles with automatic transmission: Detaching the ball neck shift the selector lever to position j. Apply the vehicle's parking brake. Close all the doors. Remove the cover cap from the ball head and stow it away safely ( page 194).
  • Page 179 176 Driving and parking You can connect accessories up to a maxi‐ mum of 240 W to the permanent power sup‐ ply. Uncoupling a trailer & WARNING Risk of being crushed and becoming trapped when uncoupling a trailer When uncoupling a trailer with an engaged inertia-activated brake, your hand may become trapped between the vehicle and the trailer drawbar.

  • Page 180: Instrument Display And On-Board Computer 177

    Instrument Display and on-board computer 177 Overview of instrument display & WARNING Risk of accident due to an instrument display malfunction If the Instrument Display has failed or mal‐ functioned, you may not recognise function restrictions applying to safety relevant sys‐ tems.

  • Page 181: Overview Of The Buttons On The Steering Wheel

    178 Instrument Display and on-board computer Overview of the buttons on the steering wheel % Back button, left (on-board computer) Touch Control, left (on-board computer) The on-board computer is operated via the left- Main menu button (on-board computer) hand Touch Control and the back button on Button group for cruise control or Active Dis‐...

  • Page 182: Overview Of What Is Shown On The Mul- Tifunction Display

    Instrument Display and on-board computer 179 Vehicles without Active Distance Assist To call up the main menu: press and hold DISTRONIC: you can call up the main menu button and then press it briefly. of the on-board computer with the ò but‐ To browse through the menu bar: press ton.

  • Page 183: Cruise Control

    180 Instrument Display and on-board computer Turn brightness control upwards or down‐ Further displays on the multifunction display: wards. Gearshift recommendation The lighting on the instrument display and the é Parking Assist PARKTRONIC switched control elements in the vehicle interior will be adjusted.
  • Page 184 Instrument Display and on-board computer 181 c Blind Spot Assist on and not ready to issue warnings (lines of the radio waves bro‐ ken) e Blind Spot Assist off Calling up displays on the trip menu On-board computer: Trip Select the desired display and confirm. The following displays are available on the trip menu: Standard display...
  • Page 185 182 Instrument Display and on-board computer Resetting values on the on-board computer trip menu On-board computer: Trip The spelling of the displayed main menu may differ. Therefore, pay attention to the menu overview for the instrument display page 178). You can reset the values of the following func‐ Instrument display with black and white display tions: Standard display (example)
  • Page 186 Instrument Display and on-board computer 183 Vehicle Setting Winter tyre limit Switching Acoustic locking on and off Switching Auto. locking feature on and off Switching Standby mode on and off Switching Rain sensor on and off Setting Heating Display and operation Selecting LanguageLANGUAGE_FLAG Setting...

  • Page 187: 184 Mercedes Pro

    Benz service centre, for example user account to the Mercedes PRO Portal or page 185). Mercedes me Portal, then services and offers from Mercedes-Benz Vans will be available to The Mercedes-Benz Customer Centre and the you. Mercedes-Benz emergency call centre are availa‐...

  • Page 188: Making A Call Via The Overhead Control Panel

    Requirements There is an active breakdown assistance call page 185). Do you want to transmit vehicle data and the vehicle's position to the Mercedes-Benz Cus- tomer Centre in order to improve the processing of your request? message appears. Select Yes.
  • Page 189 Mercedes-Benz Customer Centre: Current vehicle location The following data is transmitted if the data pro‐...

  • Page 190: Mb Audio System 187

    MB audio system 187 Notes on operating safety & WARNING Risk of distraction from oper‐ ating integrated communication equip‐ ment while the vehicle is in motion If you operate communication equipment integrated in the vehicle when driving, you could be distracted from the traffic situation. This could also cause you to lose control of the vehicle.

  • Page 191: Overview And Operation

    188 MB audio system Overview and operation Overview of the multimedia system Control knob Press briefly: calls up the telephone, accepts or ends a call Turn: adjusts the volume Press and hold: calls up the call list Press briefly: switches sound off Calls up USB mode, iPod ®...

  • Page 192: System Settings

    MB audio system 189 Adjusting the volume Radio To increase volume: turn the volume control Setting the frequency band clockwise. Multimedia system: To decrease volume: turn the volume con‐ trol anti-clockwise. Press the $ button repeatedly until the To mute: press the volume control. desired transmission range is set.

  • Page 193: Media

    190 MB audio system Activating/deactivating the traffic informa‐ Showing the current programme preview tion service (EPG) Multimedia system: Requirements: DAB is set as the transmission range SETUP Radio Settings page 189). When the function is switched on a traffic announcement will interrupt the currently activa‐ Multimedia system: ted radio or media source.

  • Page 194: Telephone

    MB audio system 191 Setting playback options ® Starting playback of an iPod Multimedia system: Requirements: SETUP Audio settings Play Mode ® An iPod is connected with the multimedia system. Activating/deactivating random playback Only use a certified USB-C to Lightning cable Select Mix.

  • Page 195: Pair Device

    If the codes match: select on the multi‐ the vehicle. media system. Further information can be obtained from a Confirm the code on the mobile phone. Mercedes-Benz service centre or at: https:// www.mercedes-benz.com/connect Switching mobile phones ® Activating/deactivating Bluetooth Requirements:...

  • Page 196: Call Lists

    MB audio system 193 Accepting a call Phone book Select w. Downloading mobile phone contacts man‐ ually Briefly press the % button. Multimedia system: Settings Rejecting a call The function is also available. When connecting Select =. the mobile phone with the multimedia system, contacts are downloaded automatically.

  • Page 197: 194 Transporting

    194 Transporting Notes on loading guidelines Always make sure that objects do not protrude from stowage spaces, luggage & DANGER Risk of poisoning from exhaust nets or stowage nets. gases Close the lockable stowage spaces before starting a journey. Combustion engines emit poisonous exhaust gases, such as carbon monoxide.

  • Page 198: Load Distribution

    Transporting 195 Load distribution Securing loads Notes on load securing * NOTE Risk of damage to the floor cover‐ & WARNING Risk of accident and injury due to incorrect use of the lashing straps Excessive point loading on the load compart‐ ment floor or on the load area can negatively The following can occur: affect the driving characteristics and could...
  • Page 199 196 Transporting Make sure that the load is secure before every Overview of lashing points journey and at regular intervals during a long journey. Adjust the load securing as necessary. Information on how to secure loads correctly can be obtained from the manufacturers of the load securing aids or lashing material for load secur‐...

  • Page 200: Carrier Systems

    Transporting 197 mechanism and out of the loading rail through a recess. Carrier systems Information on the roof luggage rack & WARNING Risk of injury due to the maxi‐ mum roof load being exceeded When you place a load on the roof as well as all outer and inner attachments, the vehicle's centre of gravity will rise and the familiar driv‐...

  • Page 201: Placing A Load On The Wheel Arch

    500 km. Mercedes-Benz recommends that you use only roof luggage racks that have been tested and approved for Mercedes-Benz. These help to pre‐ vent vehicle damage. Have mounting rails retrofitted only at a qualified specialist workshop. Otherwise, you could dam‐...

  • Page 202: Maintenance And Care 199

    You can obtain further information concerning the servicing of your vehicle from a qualified spe‐ In these or similar operating conditions, have the cialist workshop, e.g. a Mercedes-Benz Service interior air filter, engine air cleaner, engine oil and Centre. oil filter etc. changed more frequently. If the vehi‐...
  • Page 203 200 Maintenance and care If you have to carry out any work in the engine Before opening the bonnet, allow the compartment, touch only the following compo‐ engine to cool down. nents: In the event of a fire in the engine com‐ bonnet partment, keep the engine bonnet closed and call the fire service.
  • Page 204 Maintenance and care 201 To open: pull the handle to release the * NOTE Damage to the bonnet bonnet. Pushing the bonnet closed with your hands Reach into the gap and push the bonnet catch could damage it. handle upwards. To close the bonnet, let it drop from the Open the bonnet and hold it up.
  • Page 205 Mercedes-Benz recommends using original or Allow the engine to cool down and only tested replacement and service parts. touch component parts described in the Do not change the engine oil or oil filter following.
  • Page 206 Maintenance and care 203 Replace cap and turn it clockwise until it engages. Check the oil level again ( page 201). Checking the coolant level & WARNING Risk of burns from hot com‐ ponent parts in the engine compartment Certain components in the engine compart‐ ment can be very hot, e.g.
  • Page 207 It could ignite if it comes into con‐ coolant expansion reservoir. tact with hot engine component parts or the exhaust system. Only use coolant approved by Mercedes-Benz to avoid damaging the engine cooling system. Make sure that no windscreen washer concentrate spills out next to the filler Replace coolant expansion reservoir cap opening.
  • Page 208 Maintenance and care 205 Topping up the washer fluid Keep items of clothing and hair away from moving parts. & WARNING Risk of burns from hot com‐ ponent parts in the engine compartment Certain components in the engine compart‐ ment can be very hot, e.g. the engine, the radiator and parts of the exhaust system.
  • Page 209 206 Maintenance and care & WARNING Risk of fire and explosion due to fuel Fuels are highly flammable. There is a risk of fire and explosion due to contact with hot component parts. Allow the engine and the exhaust sys‐ tem to cool down.

  • Page 210: Cleaning And Care

    Components damaged in this way may unex‐ Mercedes-Benz recommends that you have the pectedly fail. fuel filter drained at a qualified specialist work‐ Do not use a high-pressure cleaner with shop.
  • Page 211 Only use care products approved for at specially designated wash bays. In this case, Mercedes-Benz. make sure that a specially designated wash bay is Do not polish the vehicle and light-alloy used for washing by hand.
  • Page 212 Do not use dry cloths or abrasive or sol‐ damp cloth and with a cleaning agent vent-based cleaning agents to clean the recommended for Mercedes-Benz . inside of windows. Wiper blades Carefully clean the folded-away wiper Do not clean the wiper blades too often.
  • Page 213 Bleaching or dyeing seat belts can severely approved by Mercedes-Benz. Then wipe weaken them. it over again with a dry cloth. This can, for example, cause seat belts to tear Do not use a microfibre cloth for clean‐...
  • Page 214 Clean with a damp microfibre cloth. Do not affix stickers, films or similar. For heavy soiling: use care product Do not allow to come into contact recommended for Mercedes-Benz. with cosmetics, insect repellent and sun creams. Real wood Clean with a microfibre cloth.
  • Page 215 212 Maintenance and care Notes on cleaning and care Preventing damage to the vehicle Vehicle inte‐ Clean with a damp cloth. Do not use a high-pressure cleaner. rior Allow the vehicle interior to dry com‐ pletely after cleaning. Do not allow liquids to penetrate into gaps or cavities.

  • Page 216: Breakdown Assistance 213

    Breakdown assistance 213 Setting up the warning triangle Emergency Removing the safety vest Remove the safety vest from the stowage compartment in the driver's door. Safety vests can also be stored in the stow‐ age compartments of the rear doors and the co-driver door.

  • Page 217: Mercedes-Benz Emergency Call System

    Mercedes-Benz emergency call centre. The Mercedes-Benz emergency call system only This allows measures for rescue, recovery or towing to a Mercedes-Benz Service Centre to functions in areas where mobile phone coverage is available from the relevant contract partner. be initiated quickly.

  • Page 218: Flat Tyre

    This allows measures for rescue, recovery or workshop. towing to a Mercedes-Benz Service Centre to be initiated quickly. In the event of a flat tyre, the following options are available depending on your vehicle's equip‐...

  • Page 219: Battery

    Consult a qualified specialist workshop to con‐ nect the battery. For safety reasons, Mercedes-Benz recommends Observe the safety notes and protective meas‐ that you only use batteries that have been tested ures when handling batteries. and approved for your vehicle by Mercedes-Benz.
  • Page 220 Avoid fire, naked flames, creating connect the battery to a charger recommen‐ sparks and smoking. ded for Mercedes-Benz. Make sure there is sufficient ventilation. Consult a qualified specialist workshop to dis‐ connect the battery Do not lean over a battery.
  • Page 221 Attach second red POSITIVE terminal clamp that has been tested and approved by to the POSITIVE terminal of jump-start Mercedes-Benz and read the operating connection 3. instructions for your charger before charging the batteries...
  • Page 222 Breakdown assistance 219 cable to earth point on your own vehicle (bare metal part in the engine compartment). During starting assistance: start the engine on your own vehicle. When charging: start the charging process. During starting assistance: let the engine run for a few minutes.
  • Page 223 220 Breakdown assistance Vehicles with rear wheel drive First loosen and remove the negative terminal clamp on the battery so that the clamp is no longer in contact with the terminal. Remove the positive terminal clamp cover. Loosen the positive terminal clamp and fold it up to the side, together with the prefuse box.
  • Page 224 219). wires and put them aside. Spread out catch tabs on prefuse box 5. Mercedes-Benz recommends that you have the starter battery replaced at a qualified specialist Lift prefuse box off the battery and slide it workshop, e.g. a Mercedes-Benz Service Centre.
  • Page 225 Slide the starter battery into its anchorage Tighten the nuts for wires with torque across the direction of travel. specified on prefuse box 5. Mercedes-Benz recommends that you have the starter battery replaced at a qualified specialist workshop, e.g. a Mercedes-Benz Service Centre.
  • Page 226 Breakdown assistance 223 If you want to replace the starter battery yourself, observe the following notes: Always replace a defective starter battery with a starter battery which meets the spe‐ cific requirements of the vehicle. Carry over detachable parts such as the vent hose, elbow fitting or terminal cover from the starter battery to be replaced.

  • Page 227: Towing Or Tow-Starting

    Do not reverse the battery terminals Towing or tow-starting under any circumstances. Overview of permissible towing methods In the event of a breakdown, Mercedes-Benz rec‐ ommends that you have the vehicle transported instead of towed. * NOTE Damage to the vehicle due to tow‐...
  • Page 228 Breakdown assistance 225 Permissible towing methods Both axles on the Front axle raised Rear axle raised ground Vehicles with manual Yes, no further than Yes, no further than Yes, no further than transmission 100 km at 50 km/h 100 km at 50 km/h 50 km at 50 km/h Vehicles with auto‐...
  • Page 229 226 Breakdown assistance If the automatic transmission cannot be shif‐ Make sure the tow rope does not ted to position i, transport the vehicle exceed the legally prescribed length. page 227). A towing vehicle with lifting Mark the tow rope in the middle, e.g. equipment is required for vehicle transport.
  • Page 230 Breakdown assistance 227 The propeller shafts to the drive axles must * NOTE Damage due to excessive tractive be removed if the maximum permissible tow‐ power ing distance is exceeded. If you pull away sharply, the tractive power Only have the propeller shafts installed or may be too high and the vehicles could be removed by qualified, trained personnel.
  • Page 231 228 Breakdown assistance Vehicles with all-wheel drive/vehicles with Fitting/removing the towing eye automatic transmission Fitting the front towing eye Make sure that the front and rear axles come to rest on the same transportation vehicle. * NOTE Damage to the drivetrain due to incorrect positioning Do not position the vehicle above the Press the top of the cover and remove the...

  • Page 232: Vehicles With Automatic Transmission

    Vehicles with automatic transmission Only use fuses which have been must not be tow-started. approved by Mercedes-Benz and which have the correct fuse rating. Do not tow start vehicles with automatic transmission. The electrical fuses in your vehicle switch off defective circuits.

  • Page 233: Vehicle Tool Kit

    230 Breakdown assistance Make sure of the following before replacing a fuse: the vehicle is secured such that it does not roll away all electrical consumers are switched off the ignition is switched off The fuses are located in various fuse boxes: fuse box in the co-driver's footwell page 230) fuse box in the seat base of the driver's seat...

  • Page 234: Hydraulic Jack

    Breakdown assistance 231 Unlocking and removing the stowage com‐ Storing the vehicle tool kit partment cover Slide the insert into clips 2. Close the insert by pressing on marked points Hydraulic jack Information on the hydraulic jack Remove the rubber mat from the co-driver's footwell.
  • Page 235 232 Breakdown assistance Vehicles with more than 18 seats Jack maintenance: Requirement: Clean and grease all moving parts after use. The right-hand rear-end door is open. Extend and retract the pistons fully every six months. Removing the pump lever rod and the jack Requirements: The co-driver door is open.

  • Page 236: Wheels And Tyres 233

    Using summer tyres at very cold tempera‐ tures could cause tears to form, thereby damag‐ cuts in the tyres ing the tyres permanently. Mercedes-Benz cannot punctures in the tyres accept responsibility for this type of damage. tears in the tyres...

  • Page 237: Notes On Snow Chains

    You can find further infor‐ using the permanent limiter so that it does not mation on snow chains recommended for exceed the maximum permissible speed for the Mercedes-Benz in the wheel and tyre overview at M+S tyres ( page 159). https://www.mercedes-benz.de.

  • Page 238: Tyre Pressure

    Comply with the recommended tyre Contact a qualified Mercedes-Benz specialist pressure and check the tyre pressure of workshop for this purpose. all tyres including the spare wheel regu‐...
  • Page 239 236 Wheels and tyres Only check tyre pressures when the tyres are cold. Conditions for cold tyres: The vehicle has been parked with the tyres out of direct sunlight for at least three hours. The vehicle has travelled less than 1.6 km. A rise in the tyre temperature of 10 °C increases the tyre pressure by approx.
  • Page 240 Wheels and tyres 237 Tyres/disk wheel Vehicle load Max. front axle load 1750 kg 225/75R16C 118/116R Empty 300‑kPa (3.0 bar/44 psi) 225/75R16C 121/120R Fully laden 320‑kPa (3.2 bar/46 psi) 225/75R16C 121/120R Empty 300‑kPa (3.0 bar/44 psi) 235/60R17C 117/115R Fully laden 340‑kPa (3.4 bar/49 psi) 235/60R17C 117/115R Empty...
  • Page 241 238 Wheels and tyres Tyres/disk wheel Vehicle load Max. front axle load 2000 kg 235/60R17C 117/115R Empty 310‑kPa (3.1 bar/45 psi) 235/60R17C 117/115S Fully laden 400‑kPa (4.0 bar/58 psi) 235/60R17C 117/115S Empty 310‑kPa (3.1 bar/45 psi) Max. front axle load 2100 kg Tyres/disk wheel Vehicle load Max.
  • Page 242 Wheels and tyres 239 Max. rear axle load 2430 kg Tyres/disk wheel Vehicle load Max. rear axle load 2430 kg 225/65R16C 112/110R Fully laden 225/65R16C 112/110R Empty 225/75R16C 118/116R Fully laden 490 kPa (4.9 bar/71 psi) 225/75R16C 118/116R Empty 300 kPa (3.0 bar/44 psi) 225/75R16C 121/120R Fully laden 490 kPa (4.9 bar/71 psi)
  • Page 243 240 Wheels and tyres Motor caravan, max. front axle load 2100 kg Tyres/disk wheel Vehicle load Max. front axle load 2100 kg 225/75R16CP 118R Fully laden 410 kPa (4.1 bar/60 psi) 225/75 R16C 121/120 R Fully laden 410 kPa (4.1 bar/60 psi) 235/60R17C 117/115R Fully laden 420 kPa (4.2 bar/61 psi)
  • Page 244 Wheels and tyres 241 Motor caravan with three axles, max. rear axle load per rear axle 1800 kg Tyres/disk wheel Vehicle load Max. rear axle load 1800 kg 225/75R16CP 118R Fully laden 400 kPa (4.0 bar/58 psi) 225/75 R16C 121/120 R Fully laden 400 kPa (4.0 bar/58 psi) Due to the high unladen weight of the motor...
  • Page 245 242 Wheels and tyres Max. front axle load 1740 kg Tyres/disk wheel Vehicle load Max. front axle load 1740 kg 205/75R16C 110/108R Fully laden 380 kPa (3.6 bar/55 psi) 205/75R16C 110/108R Empty 330 kPa (3.3 bar/48 psi) 225/75R16C 121/120R Fully laden 320 kPa (3.2 bar/46 psi) 225/75R16C 121/120R Empty...
  • Page 246 Wheels and tyres 243 Tyres/disk wheel Vehicle load Max. front axle load 1860 kg 235/65R16C 121/119R Fully laden 350 kPa (3.5 bar/51 psi) 235/65R16C 121/119R Empty 300 kPa (3.0 bar/44 psi) 235/65R16C 118/116R Fully laden 350 kPa (3.5 bar/51 psi) 235/65R16C 118/116R Empty 300 kPa (3.0 bar/44 psi)
  • Page 247 244 Wheels and tyres Tyres/disk wheel Vehicle load Max. front axle load 2000 kg 245/65R17XL 111H Fully laden 245/65R17XL 111H Empty Rear axle tyre pressures on vehicles with rear wheel drive and Single tyres Max. rear axle load 1800 kg Tyres/disk wheel Vehicle load Max.
  • Page 248 Wheels and tyres 245 Tyres/disk wheel Vehicle load Max. rear axle load 2000 kg 225/75R16C 121/120R Empty 300 kPa (3.0 bar/44 psi) 225/75R16C 118/116R Fully laden 380 kPa (3.8 bar/55 psi) 225/75R16C 118/116R Empty 300 kPa (3.0 bar/44 psi) 235/65R16C 115/113R Fully laden 380 kPa (3.8 bar/55 psi) 235/65R16C 115/113R...
  • Page 249 246 Wheels and tyres Tyres/disk wheel Vehicle load Max. rear axle load 2060 kg 235/60R17C 117/115R Fully laden 410 kPa (4.1 bar/59 psi) 235/60R17C 117/115R Empty 310 kPa (3.1 bar/45 psi) 235/60R17C 117/115 Fully laden 410 kPa (4.1 bar/59 psi) 235/60R17C 117/115 Empty 310 kPa (3.1 bar/45 psi)
  • Page 250 Wheels and tyres 247 Max. rear axle load 2430 kg Tyres/disk wheel Vehicle load Max. rear axle load 2430 kg 205/75R16C 110/108R Fully laden 205/75R16C 110/108R Empty 225/75R16C 121/120R Fully laden 490 kPa (4.9 bar/71 psi) 225/75R16C 121/120R Empty 300 kPa (3.0 bar/44 psi) 225/75R16C 118/116R Fully laden 490 kPa (4.9 bar/71 psi)
  • Page 251 248 Wheels and tyres Max. front axle load 2000 kg Tyres/disk wheel Vehicle load Max. front axle load 2000 kg 195/75R16C 107/105R Fully laden 195/75R16C 107/105R Empty 205/75R16C 110/108R Fully laden 440 kPa (4.4 bar/64 psi) 205/75R16C 110/108R Empty 360 kPa (3.6 bar/52 psi) 205/75R16C 113/111R Fully laden 205/75R16C 113/111R...
  • Page 252 Wheels and tyres 249 Max. rear axle load 3500 kg Tyres/disk wheel Vehicle load Max. rear axle load 3500 kg 195/75R16C 107/105R Fully laden 440 kPa (4.4 bar/64 psi) 195/75R16C 107/105R Empty 350 kPa (3.5 bar/51 psi) 205/75R16C 110/108R Fully laden 410 kPa (4.1 bar/60 psi) 205/75R16C 110/108R Empty...
  • Page 253 250 Wheels and tyres Tyres/disk wheel Vehicle load Max. front axle load 1850 kg 225/75R16C 121/120R (122L) Fully laden 370 kPa (3.7 bar/54 psi) 225/75R16C 121/120R (122L) Empty 370 kPa (3.7 bar/54 psi) Valid to use for a short time as a spare wheel on the rear axle for a maximum distance of 100 km and a maximum speed of 55 km/h.
  • Page 254 Contact a qualified Mercedes-Benz specialist example, by a foreign object penetrating the workshop for this purpose. tyre...
  • Page 255 252 Wheels and tyres shown by the on-board computer. In this Make sure to observe the following further rela‐ case, do not reduce the tyre pressures. ted subject: Make sure to observe the following further rela‐ notes on tyre pressure ( page 235) ted subject: Checking the tyre pressure with the tyre...
  • Page 256 Wheels and tyres 253 Make sure to observe the following further rela‐ Country Radio equipment approval ted subject: number Notes on tyre pressure ( page 235) European Radio-equipment approval of the tyre pres‐ Union sure monitoring system Iceland Radio equipment approval numbers Norway Huf Hülsbeck &...
  • Page 257 254 Wheels and tyres Country Radio equipment approval Country Radio equipment approval number number Jordan Kingdom of Jordan Type approval Russia for Tyre Pressure Sensor and ECU Manufacturer: Huf Electronics Bretten GmbH Model: TSSRE4A Singapore Complies with IMDA Standards DA103787 Type Approval Number: TRC/LPD/2017/421 South...

  • Page 258: Changing A Wheel

    Wheels and tyres 255 Country Radio equipment approval Country Radio equipment approval number number Taiwan munications or ISM radio wave radiated devices. Thailand This telecommunication equip‐ ment conforms to NTC technical CCAO17LP0380T4 requirement. CCAO17LP0390T7 Ukraine 經型式認證合格之低功率射頻 電機,非經許可,公司、商號或使 用者均 不得擅自變更頻率、加大功率或 Model: TSSRE4A & TSSSG4G6 變更原設計之特性及功能。低功...
  • Page 259 Accessories that are not approved for your vehi‐ Therefore, only use tyre types and sizes cle by Mercedes-Benz, or are not being used cor‐ approved for your vehicle model. rectly, can impair operating safety. Observe the tyre load-bearing capacity...
  • Page 260 Wheels and tyres 257 Only fit wheels of the same size and tread Notes on changing wheels design on one axle (left and right). & WARNING Risk of injury through differ‐ It is only permissible to fit a different wheel ent wheel sizes size to this in the event of a flat tyre in order to drive to the specialist workshop.
  • Page 261 Contact a qualified specialist workshop for attached to the jack. this purpose. The jack is maintenance-free. If there is a Mercedes-Benz recommends that you stay malfunction, please contact a qualified spe‐ within a wheel size category when changing a cialist workshop.
  • Page 262 Wheels and tyres 259 Preparing the vehicle for a wheel change Vehicles with front wheel drive Take the jack and the tyre-change tool kit Requirements from behind the driver's seat ( page 258). The tyre-change tool kit is available. If necessary, remove the wheel cover. The vehicle is not on a slope.
  • Page 263 Jack support points Important notes on using the jack: Only use the vehicle-specific jack that has been tested and approved by Mercedes-Benz to raise the vehicle. If the jack is used incor‐ rectly, it could tip over while the vehicle is raised.
  • Page 264 Wheels and tyres 261 Position jack at jack support point 1. Turn the handwheel until the plate of the jack sits securely on jack support point 1. Front axle: position ratchet ring spanner from the tyre-change tool kit on the hexagon nut of the jack so that the lettering "AUF"...
  • Page 265 262 Wheels and tyres Place the jack beneath the jack support point. Vehicles with all-wheel drive: turn jack spindle anti-clockwise as far as it will go. Raise the vehicle until the tyre is raised a maximum of 3 cm off the ground. Loosen and remove the wheel ( page 262).
  • Page 266 For safety reasons, only use wheel bolts or Lowering the vehicle after a wheel change wheel nuts which have been approved by Mercedes-Benz and for the wheel in question. & WARNING Risk of injury through incor‐ rect tightening torque When you fit the steel spare wheel, it is essential you use short wheel bolts for a steel wheel.
  • Page 267 264 Wheels and tyres Tighten the wheel bolts or nuts evenly in the Tighten the wheel bolts or nuts evenly in the sequence indicated to 6). sequence indicated to 6). Specified tightening torque: Specified tightening torque: Steel wheel bolts: 240 Nm Steel wheel bolts: 240 Nm Wheel nuts: 180 Nm Wheel nuts: 180 Nm...

  • Page 268: Spare Wheel

    Wheels and tyres 265 Retighten the wheel bolts or wheel nuts to the your driving style accordingly and drive specified tightening torque after the vehicle carefully. has been driven 50 km. ® Do not switch off ESP When using a wheel or spare wheel with a Snow chains must not be fitted onto the new or newly painted wheel rim, have the emergency spare wheel.
  • Page 269 266 Wheels and tyres It is possible, without restrictions, to use the Fitting/removing the spare wheel spare wheel only on the front axle of a vehi‐ Vehicles with front wheel drive: removing the cle with Super Single tyres. spare wheel The following should be checked regularly, partic‐...
  • Page 270 Wheels and tyres 267 Take wheel wrench 7, ratchet ring spanner Vehicles with rear wheel drive: removing the and auxiliary tool for the spare wheel spare wheel (panel van or crewbus) lifter out of the vehicle tool kit. Push auxiliary tool through opening into the winch guide.
  • Page 271 268 Wheels and tyres Lift spare wheel carrier slightly and pull the pump lever out of the sleeve. Use the pump lever to lift the spare wheel beyond the rear edge of spare wheel carrier Carefully remove the spare wheel from spare wheel carrier 4.
  • Page 272 Wheels and tyres 269 Carefully place the spare wheel onto spare Vehicles with rear wheel drive: removing the wheel carrier 4. The spare wheel is heavy. spare wheel (chassis) When you place the spare wheel onto spare wheel carrier 4, the centre of gravity changes due to the weight of the wheel.
  • Page 273 270 Wheels and tyres Raise spare wheel carrier with the pump lever and attach right-hand safety hook 1. Slightly raise the spare wheel carrier and attach left-hand safety hook 1. Pull the pump lever out of the sleeve. Tighten nuts 2. Put wing nuts in place and tighten them.

  • Page 274: Technical Data 271

    Technical data 271 Information on the technical data This could jeopardise the operating safety of the vehicle. The technical data was determined in accordance Have the low-reflection exterior aerial with EU Directives. The given data only applies to fitted at a qualified specialist workshop. vehicles with standard equipment.

  • Page 275: Vehicle Identification Plate, Vehicle Identification Number (Vin) And Engine Number

    272 Technical data Frequency band Maximum transmis‐ sion output 70 cm waveband 35 W 420 – 450 MHz Two-way radio 10 W (2G/3G/4G) The following devices can be used in the vehicle without restrictions: Vehicle identification plate (example: Gulf States) two-way radios with a maximum transmission output of up to 100 mW Vehicle manufacturer...

  • Page 276: Operating Fluids And Capacities

    The VIN below the windscreen is only available climate control system refrigerants for certain countries. Only use products which have been approved for your vehicle by Mercedes-Benz. Damage caused by the use of products that have not been...
  • Page 277 274 Technical data approved is not covered by the Mercedes-Benz Fuel guarantee or goodwill gestures. Notes on fuel grades on vehicles with diesel You can identify operating fluids approved by engines Mercedes-Benz by the following inscriptions on General notes the container: Observe the notes on operating fluids MB-Freigabe (e.g.

  • Page 278: Technical Data

    Technical data 275 For diesel fuel with a maximum of 7% by vol‐ For paraffinic diesel fuel ume bio-diesel (fatty acid methyl ester) Refuel with paraffinic diesel fuels to For diesel fuel with a maximum of 10% by vol‐ EN 15940 only if the appropriate compati‐ ume bio-diesel (fatty acid methyl ester) bility mark is present in your fuel filler flap.
  • Page 279 276 Technical data ® AdBlue * NOTE Damage and malfunctions caused ® by impurities in AdBlue ® Notes on AdBlue Observe the notes on operating fluids ® Impurities in AdBlue result in the following: page 273). higher emission values ® AdBlue is a water-soluble fluid for the exhaust damage to the catalytic converter...
  • Page 280 AdBlue changed at a qualified specialist workshop. one that does not comply with the specifications Only Mercedes-Benz-approved engine oils may be of these operating instructions. used in Mercedes-Benz engines. Engine management monitors the exhaust gas...
  • Page 281 (MB-Freigabe or MB-Approval) low outside temperatures, can deteriorate signifi‐ cantly due to ageing when driving. SAE classification (viscosity) Therefore, Mercedes-Benz recommends that you Oil change interval change the engine oil before the start of the cold The on-board computer automatically shows the season.
  • Page 282 Observe the notes on paintwork/matt finish paintwork care ( page 208). Have the brake fluid renewed every two years at a qualified specialist workshop. Only use brake fluid approved by Mercedes-Benz Drain screw access (vehicles with underfloor in accordance with MB-Freigabe or MB-Approval panelling) 331.0.
  • Page 283 Information on coolant is available at the follow‐ Make sure that no windscreen washer ing locations: concentrate spills out next to the filler opening. in the Mercedes-Benz Specification for Oper‐ ating Fluids 320.1 * NOTE Damage to the exterior lighting at https://bevo.mercedes-benz.com due to unsuitable windscreen washer...

  • Page 284: Vehicle Data

    You can obtain further information on the trailer hitch at a qualified specialist workshop or on the Internet at https://bb-portal.mercedes- benz.com/de/GLOBAL. Mercedes-Benz recommends that you have a trailer hitch retrofitted at a Mercedes-Benz Service Centre. Only use a trailer hitch which has been tested and specially approved by Mercedes-Benz for your vehicle.

  • Page 285: Lashing Points And Carrier Systems

    282 Technical data 120 kg with a trailer load of 2,800 kg or Loading rails 3,000 kg Nominal tensile load of lashing points in the 140 kg with a trailer load of 3,500 kg load compartment Lashing point Nominal tensile load Lashing points and carrier systems Loading rails on load 500 daN...
  • Page 286 The loading guidelines and other information Mercedes-Benz advises you to install a about load distribution and load securing can be stabilizer on the vehicle's front axle. found in the "Transport" section ( page 195).

  • Page 287: 284 Display Messages And Warning And Indicator Lamps

    284 Display messages and warning and indicator lamps Display messages Introduction Function of display messages The display messages appear on the multifunc‐ tion display. The display messages with graphic displays can be displayed in simplified format in the Owner's Manual and may deviate from the display on the multifunction display.
  • Page 288 Display messages and warning and indicator lamps 285 Safety systems Display messages Possible causes/consequences and Solutions * The window airbag in question is malfunctioning ( page 34). & WARNING Risk of injury or fatal injury due to a malfunction in the window airbag Left windowbag malfunc- The window airbag might be triggered unintentionally or might tion Consult work-...
  • Page 289 286 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * A malfunction has occurred in the system, the parking brake is inop‐ erative. & WARNING Risk of an accident due to a brake system mal‐ Parking brake inoperative function If the brake system is malfunctioning, braking characteristics...
  • Page 290 Display messages and warning and indicator lamps 287 Display messages Possible causes/consequences and Solutions Vehicles with automatic transmission: shift the transmission to position j. Vehicles with manual transmission: engage first gear. Have the brake system checked at a qualified specialist work‐ shop immediately.
  • Page 291 Clean all sensors ( page 208). Restart the engine. SOS NOT READY * The Mercedes-Benz emergency call system is not available. Possible causes for this are: the ignition is switched off. the Mercedes-Benz emergency call system is malfunctioning. Switch on the ignition.
  • Page 292 Display messages and warning and indicator lamps 289 Display messages Possible causes/consequences and Solutions & WARNING Risk of skidding if ESP ® is malfunctioning ® ® If ESP is malfunctioning, ESP cannot carry out vehicle stabili‐ sation. In addition, other driving safety systems are switched off. Drive on carefully.
  • Page 293 290 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * ABS and ESP ® are malfunctioning. Other driving systems and driving safety systems may also be mal‐ functioning. ÷ The brake system continues working with the normal effect. The braking distance may increase in emergency braking situations.
  • Page 294 Display messages and warning and indicator lamps 291 Display messages Possible causes/consequences and Solutions ¯ * Cruise control has been deactivated. If a warning tone also sounds, this means cruise control has deacti‐ vated itself automatically ( page 157). ¯ * Cruise control cannot be activated as not all activation conditions have been met.
  • Page 295 292 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions If the display message does not disappear: Stop in accordance with the traffic conditions. Clean all sensors ( page 208). Restart the engine. If necessary, consult a qualified specialist workshop. Active Distance Assist * Active Distance Assist DISTRONIC is operational again and can be activated (...
  • Page 296 Display messages and warning and indicator lamps 293 Display messages Possible causes/consequences and Solutions * Active Lane Keeping Assist is temporarily unavailable ( page 169). Active Lane Keeping Assist currently unavaila- The ambient conditions are outside the system limits ( page 169).
  • Page 297 294 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The water that has accumulated in the water separator has reached the maximum level. Drain the water separator ( page 205). Clean the fuel filter * The electrical connection to the oil level sensor has been interrup‐...
  • Page 298 Display messages and warning and indicator lamps 295 Display messages Possible causes/consequences and Solutions Switch off the engine. Check the engine oil level. Top up the engine oil ( page 202). Observe the notes on engine oil ( page 277). * The engine oil level has fallen to the minimum level.
  • Page 299 296 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The coolant is too hot. Stop immediately in accordance with the traffic conditions and switch off the engine. Coolant Stop vehicle & WARNING Danger of burns when opening the bonnet Switch engine off If you open the engine bonnet when the engine has overheated or during a fire in the engine compartment, you could come into...
  • Page 300 Display messages and warning and indicator lamps 297 Display messages Possible causes/consequences and Solutions Continue driving as normal until all conditions have been met for regeneration of the diesel particulate filter. The load condition of the diesel particulate filter is over 50% and the message still appears on the instrument cluster.
  • Page 301 298 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions ¯ * The AdBlue ® system is malfunctioning. Consult a qualified specialist workshop immediately. AdBlue system fault See Owner's Manual Ï * If an AdBlue ® system malfunction occurs, no tank fill level is dis‐...
  • Page 302 Display messages and warning and indicator lamps 299 Display messages Possible causes/consequences and Solutions Ø * The next time the engine is started, the low AdBlue ® level will restrict the speed to a maximum of 20 km/h. ® Top up at least 8 l of AdBlue immediately ( page 142).
  • Page 303 300 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The tyre pressure sensor signal is missing from one or more tyre(s). No pressure value is displayed for the tyre in question. Have the faulty tyre pressure sensor replaced at a qualified spe‐ cialist workshop.
  • Page 304 Display messages and warning and indicator lamps 301 Display messages Possible causes/consequences and Solutions * The pressure in at least one tyre is too low or the pressures of the individual tyres deviate too much from each other. Check the tyre pressure, and add air if necessary. Rectify tyre pressure When the tyre pressure has been set correctly, re-start the tyre pressure monitor (...
  • Page 305 302 Display messages and warning and indicator lamps Vehicle Display messages Possible causes/consequences and Solutions ¥ * The washer fluid level in the washer fluid reservoir has fallen below the minimum. Top up washer fluid ( page 204). Top up washer fluid * At least one door is open.
  • Page 306 Display messages and warning and indicator lamps 303 Display messages Possible causes/consequences and Solutions Ð * The steering power assistance is malfunctioning. & WARNING Risk of an accident due to altered steering char‐ acteristics Steering malfunction If the power assistance of the steering fails partially or com‐ Increased physical effort pletely, you will need to use more force to steer.
  • Page 307 304 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The transmission is malfunctioning. The transmission automatically Transmission Malfunc- tion Stop shifts to position i. Stop the vehicle immediately in accordance with the traffic con‐ ditions.
  • Page 308 Display messages and warning and indicator lamps 305 Display messages Possible causes/consequences and Solutions * The vehicle has activated services from Mercedes PRO at its dis‐ posal. Locating the vehicle may be possible within the framework of Mercedes PRO connect. Veh.

  • Page 309: Warning And Indicator Lamps

    306 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * You are driving without a dipped beam. Turn the light switch to position L. Switch on headlamps Turn the light switch to the à position. * You are leaving the vehicle and the light is still switched on.

  • Page 310: Warning/Indicator Lamp

    Display messages and warning and indicator lamps 307 · Distance warning ( page 312) Preglow Tyre pressure monitoring system page 251, 253, 252) Safety systems Warning/indicator Possible causes/consequences and Solutions lamp *Vehicles with electric parking brake: the electric parking brake red indicator lamp does not light up.
  • Page 311 308 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp *Vehicles with electric parking brake: the electric parking brake red indicator lamp flashes. The electric parking brake yellow indicator lamp lights up. Meaning of the indicator lamps: Electric parking brake red indicator lamp The electric parking brake red indicator lamp flashes: the activa‐...
  • Page 312 Display messages and warning and indicator lamps 309 Warning/indicator Possible causes/consequences and Solutions lamp Have the brake system checked immediately at a qualified specialist workshop. Drive on carefully at an adjusted speed and at a sufficient dis‐ tance from the vehicle in front. If the multifunction display shows a display message, comply with Consult a qualified specialist workshop.
  • Page 313 310 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp *The restraint system red warning lamp is lit while the engine is on. The restraint system is malfunctioning. & WARNING Risk of injury due to malfunctions in the restraint Restraint system warning system lamp...
  • Page 314 Display messages and warning and indicator lamps 311 Warning/indicator Possible causes/consequences and Solutions lamp ® ® If ESP cannot be activated, ESP is malfunctioning. ® Have ESP checked immediately at a qualified specialist workshop. ® Comply with instructions to switch ESP off ( page 153).
  • Page 315 312 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp Objects on the front passenger seat may prevent the seat belt warn‐ ing lamp from going out. Driving systems Warning/indicator Possible causes/consequences and Solutions lamp · *The red distance warning lamp lights up while the vehicle is in motion.
  • Page 316 Display messages and warning and indicator lamps 313 Warning/indicator Possible causes/consequences and Solutions lamp & WARNING Danger of burns when opening the bonnet If you open the engine bonnet when the engine has overheated or during a fire in the engine compartment, you could come into con‐ tact with hot gases or other escaping operating fluids.
  • Page 317 314 Display messages and warning and indicator lamps Tyres Warning/indicator Possible causes/consequences and Solutions lamp *The tyre pressure yellow monitor warning lamp (pressure loss / mal‐ function) flashes for roughly one minute and then lights up perma‐ nently. The tyre pressure monitor is malfunctioning. Tyre pressure monitoring system warning lamp &...

  • Page 318: Index 315

    Index 315 Purity.......... 140, 276 1, 2, 3 ... Topping up.......... 142 12 V socket Add-on equipment........19 see Socket (12 V) Add-on equipment guidelines....19 230 V socket..........83 Additional door lock......... 49 230 V socket see Socket (230 V) (centre console, front) Additional turn signal light (all- wheel drive vehicles).......
  • Page 319 316 Index Animals Automatic dipped beam......85 Pets in the vehicle........ 45 Automatic distance adjustment Antenna see Active Distance Assist DISTRONIC Roof antenna........22 Automatic engine start (ECO start/ Anti-lock braking system stop function)......... 123 see ABS (Anti-lock Braking System) Automatic engine stop (ECO start/ Anti-skid chains stop function).........
  • Page 320 Index 317 Remote control (stationary heat‐ Brakes ing/ventilation)........109 Post-collision brake......35 Removing or fitting the starter bat‐ Breakdown tery............ 220 Changing a wheel....... 259 Starter battery........219 Overview of help........16 Battery main switch Tow starting........229 Notes..........126 Towing away........
  • Page 321 318 Index Cargo compartment ventilation Securing on the co-driver seat..... 44 Deactivating........112 Securing on the rear seat..... 43 Setting..........112 Top Tether..........40 Children Carpet (care)........... 210 Avoiding dangers in the vehicle.... 36 Carrier systems (notes)......197 Basic instructions......... 36 Central locking Chock (rear wheel drive)......
  • Page 322 Index 319 Convenience opening......62 Diesel particulate filter Automatic regeneration...... 124 Convenience opening/closing via Cancelling regeneration...... 125 the air recirculation button....105 Display load........125 Conversions..........19 Notes..........124 Coolant (engine) Starting regeneration......125 Checking level........203 Digital speedometer....... 181 Notes..........
  • Page 323 320 Index ¯ AdBlue system fault Perform‐ & inoperative Refuel vehicle..302 ance reduced: 12 mph....... 299 & inoperative See Owner's Man... 302 ¯ AdBlue system fault Perform‐ inoperative See Owner's ance reduced........299 Manual..........290 ¯ AdBlue system fault See ÷...
  • Page 324 Index 321 Step not extended See Own‐ Active Lane Keeping Assist cur‐ er's Manual or step not extended rently unavailable See Owner's malfunction........305 Manual..........293 Active Lane Keeping Assist inoper‐ Stop vehicle Leave engine ative........... 292 running..........295 Adaptive Highbeam Assist Camera Stop vehicle See Owner's view restricted See Owner's Manual..
  • Page 325 322 Index Transport by rail........118 SOS NOT READY........ 288 Wet road surfaces....... 118 Speed limit (winter tyres) XXX Driving safety system km/h..........290 ABS (Anti-lock Braking System)..152 To shift out of P or N, depress Adaptive brake lights......156 brake and start engine.......
  • Page 326 Index 323 Automatic engine stop....... 123 Emergency operation mode Operation........... 123 Starting the vehicle......114 Switching on/off........ 123 Engaging drive position (automatic Electric parking brake transmission).......... 129 Applying automatically....... 148 Engaging neutral (automatic trans‐ Applying or releasing manually... 149 mission)..........128 Emergency braking......
  • Page 327 Front seats 8-way adjustment options....70 Heating system (control panel)..... 101 Adjusting (electrically)......70 Help call Adjusting (manually)....... 67, 69 see Mercedes-Benz emergency call system Memory function........70 High beam Rotate........... 73 Activating/deactivating......86 With Seat Comfort Package....69 Changing bulbs........92 Without Seat Comfort Package.....
  • Page 328 Index 325 Switching on/off with on-board computer..........109 Jack Switching on/off with the button..107 Declaration of conformity..... 23 Hydraulic..........231 Removing the hydraulic jack from Identification plate the stowage compartment....232 Engine..........272 Storage location of hydraulic jack..231 Refrigerant.........
  • Page 329 Making a call via the overhead con‐ Notes..........195 trol panel..........185 Loading guidelines......... 194 Transferred data......... 185 LOW range..........132 Mercedes-Benz emergency call system Lubricant additives Automatic emergency call....214 see Additive Information......... 214 Information on data transfer....215 Lumbar support (4-way)......
  • Page 330 Index 327 Mobile phone Service menu........180 Frequencies........271 Settings menu........182 Transmission output (maximum)..271 Trip menu..........181 Mobile phone On-board diagnostics interface see Mobile phone see Diagnostics connection On-board electronics Model series........... 272 Engine electronics......271 Mounting a load........194 Notes..........
  • Page 331 328 Index Park pawl Programme preview (EPG)....190 Deactivating manually......130 Selecting the frequency band..... 189 Setting a station......... 189 Park position Storing radio stations......189 Engaging..........129 Radio connection Engaging automatically....... 129 Key............46 Parking Assist PARKTRONIC Radio operating permit Drive Away Assist.......
  • Page 332 Index 329 Remote control (stationary heat‐ Seat belt tensioners ing/ventilation) Activation..........31 Changing the battery......109 Seat cover (care)........210 Displays..........108 Seats Setting..........108 4-way lumbar support......72 Removing the vehicle tool kit....231 8-way adjustment options....70 Replacing a wheel Adjusting the head restraints Fitting a new wheel......
  • Page 333 330 Index Side airbag..........34 Starting-off aid see Hill start assist Side marker lamps (replacing the Stationary heating light bulbs)..........96 Problems..........110 Side window Stationary heating Closing..........61 see Auxiliary warm-air heater Closing (all)........... 61 Closing using the key......63 Stationary heating/ventilation Convenience closing......
  • Page 334 Index 331 Switching the windscreen heater Towing away on/off............105 Raised front or rear axle..... 227 Towing eye Fitting/removing........ 228 Storage location......... 228 Tailpipes (care)........208 Towing eye (storage location) Take-back of end-of-life vehicles see Vehicle tool kit (environmental protection)..... 18 Towing methods........
  • Page 335 332 Index Trip distance Restarting the tyre pressure moni‐ Resetting..........182 tor............252 Showing..........181 Selecting..........255 Snow chains........234 Trip meter Storing..........258 see Trip distance Summer tyres........233 Turn signal light Tyre pressure (Notes)......235 Additional turn signal light (all- Tyre pressure monitoring system wheel drive vehicles)......
  • Page 336 Index 333 Switching on power supply (start/ Warning/indicator lamp stop button)........113 ! ABS warning lamp...... 311 Unlocking (from inside)......50 J Brake system warning lamp Ventilating (convenience opening)..62 (red)........... 309 Vehicle components that receive J Brake system warning lamp and/or transmit radio waves (decla‐...
  • Page 337 334 Index Washer fluid Wiper blades see Windscreen washer fluid Care........... 208 Replacing (rear window)....... 99 Washing by hand (care)......208 Replacing (WET WIPER SYSTEM)..98 Wheel rotation........257 Replacing (windscreen)......97 Wheel spanner........258 Wireless central locking......23 Wheels Wireless vehicle components Care...........
  • Page 340 Publication details Internet Further information about Mercedes-Benz vehi‐ cles and about Mercedes‑Benz AG can be found on the following websites: https://www.mercedes-benz.com https://www.daimler.com Documentation team You are welcome to forward any queries or sug‐ gestions you may have regarding these Operating...
  • Page 341 Here you can find information on operation, service work and the guarantee for your vehicle in printed form. Digital on the Internet You can access the Operating Instructions on the Mercedes-Benzhomepage. Digital as an app The Mercedes-Benz Guides app is available free of charge in common app stores. Apple ® Android É9075847907Z1020ËÍ...

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