Before Calling Service Personnel - Toshiba RD-XS35 Owner's Manual

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Before calling service personnel

If you experience any of the following difficulties while using this unit, check the list below before consulting your
nearest Toshiba dealer.
The power is not turned on.
• The power cord is not connected securely.
→ Connect the power cord securely.
Connection to your TV
There is no TV picture.
• The video cable to this recorder and your TV is not
connected securely.
→ Connect the video cable to this recorder and your
TV securely.
• The input select on your TV is not set property.
→ Select the input to which this recorder is
connected.
TV reception
There is no picture.
• The antenna cable is not connected securely.
→ Reconnect the antenna cable securely.
There is poor reception.
• Channel settings are not completed.
→ Set the channel settings.
• The antenna cable is not connected securely.
→ Reconnect the antenna cable securely.
• Antenna signal is poor.
→ Consult your dealer for adjustment.
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Power Playback
A DVD or CD does not play.
• The format of the recorded data does not correspond
to this recorder, or the region number is neither "1"
nor "ALL".
→ Check the disc.
• A defective or dirty disc is inside.
→ Change the disc.
• The HDD mode is selected.
→ Press DVD button.
The HDD does not play.
• The DVD mode is selected.
→ Press HDD button.
During playback, picture noise appears.
• Picture noise may appear in the following cases. It is
not a malfunction.
→ There is picture noise in the original recording.
→ Weather, reception conditions may cause noise.
→ The data transmission rate is set to low.
→ The image data processing of this recorder cannot
follow dynamic movement on the screen. (High
video data rate)
→ A physical error has occured on the DVD disc.
If an error occurs while reading data of a disc, block-
noises may be produced there. Repeated reading of
this location where the error occurred (retry) can
decrease the generation of block noise. However, it
can also raise the possibility of unintended delays or
stops of playback. In order to prevent them, the
recorder limits the number of times of retry.