User guide Table of contents Table of contents Introduction Printer features Symbols used About this manual Printer at a glance Printer in tractor mode Paperway Installation Unpacking the printer Placing your printer Checking the printer voltage Connecting the printer Switching on the printer Inserting the ribbon cassette Installing the ribbon cassette the first time Changing the ribbon cassette...
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Table of contents User guide Paper handling Loading paper Paper transport Moving the paper to the tear position Removing paper Settings Setting the print head gap Setting the tear position Setting the first printing line (TOF) Selecting character density and font 2T model Introduction Rear tractor paper path...
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User guide Table of contents Selecting start signal for escape sequence (ESCChar) Selecting emulation (Emulate) Bidirectional printing (Bidir) Settings for interfaces (I/O) Serial interface (Serial) Data transmssion rate (Baud) Data format (Format) Further Settings (Special) Error handling (ErrMode) Block end character (Blockend) Signal feedback (Remote) Transparence (Handthr) Protocol (Protocol)
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Table of contents User guide Line length (Width) Barcode (Barcode) Normal characters and barcode (Barmode) Vertical position after oversized barcode (BarTop) Vertical position after oversized character (LCPtop) Form feed mode (FFmode) Setting and activating options (PapOpt) Activation of tractors (AutoTra) Activation of automatic sheet feeder (AutoASF) Menu settings (example) Advanced menu...
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User guide Table of contents Troubleshooting General print problems The display remains dark The display is lit, but the printer does not print Problems with the paper feed Paper jam Prints not or intermittent not with the internal Ethernet interface (ETH-INT) Problems with the print quality Print is too pale Smudged print...
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Table of contents User guide Emulations General Escape sequences What are escape sequences? MTPL sequences Control codes The $$ procedure Example: How are escape sequences used? MTPL Example in BASIC Example in Pascal Printout List of available control codes Genicom ANSI Emulation Barcode List of available barcodes US Postnet barcode...
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User guide Table of contents Optional serial interface V.24/RS232C Connector assignment Interface cable (serial interface) Input signals Output signals Protocols Memory mode XON/XOFF Memory mode Robust XON/XOFF Extended menu functions with the ENQ/STX and ETX/ACK protocols selected ENQ/STX protocol ETX/ACK protocol Options and accessories Options Tractor 2, front...
User guide Introduction Introduction Printer features Your printer has outstanding product features, such as a high print speed, an excellent print quality, a high workload and low running costs. Furthermore it withstands dusty, dirty and hostile environements. For all these reasons it is a professional solution for many industrial sectors.
Introduction User guide About this manual The user guide contains a detailed description of the printer, its charac- teristic features and additional information. Chapter 1 Printer at a glance lists all the parts of the printer. Chapter 2 Installation contains start-up instructions and points to note. Chapter 3 Inserting the ribbon cassette provides step-by-step instruc-...
User guide Printer at a glance Printer at a glance Rear cover Control panel Top cover Front cover Bottom cover Power switch Interface connectors Power cord connector and fuse...
User guide Printer at a glance Paperway Standard printer: Tractor 1 Options: Tractor 2 Tractor 3, only for 2T model, integrated For additional paper options, please contact your dealer. Tractor 3 Tractor 1...
User guide Installation Installation Unpacking the printer Place your printer on a solid surface (see Placing your printer, page Make sure that the “Up” symbols point in the correct direction. Open the packaging, take out the accessory cassette and unpack it. Pull the printer out of the cardboard box towards you and remove the remaining packaging material.
Installation User guide Placing your printer Place the printer on a solid, flat, surface, ensuring that the printer is positioned in such a way that it can not topple, and that there is easy access to the control panel and paper input devices. Also en- sure that there is sufficient space for the printed output.
User guide Installation Checking the printer Make sure that the device has been set to the correct voltage (e.g. 230 V in Europe, 120 V in the USA). To do this, check the type plate voltage above the power inlet at the back of the printer. Contact your dealer if the setting is incorrect.
Installation User guide Switching on the printer The power switch for switching on the printer is lo- cated at the bottom left at the front of the printer when viewed from the front. After switching on, the printer passes through a memory test during SDRAMTEST the initialization phase.
User guide Inserting the ribbon cassette Inserting the ribbon cassette Installing the ribbon When delivered, no ribbon cassette is installed. When you switch on the printer the first time, the printers display shows the message: cassette the first time Now insert the supplied ribbon cassette. During the process of initialization after powering on, the STOP printer checks if a ribbon cassette is installed.
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Inserting the ribbon cassette User guide Cautiously slide the print head carriage to the left stop (viewed from the printer front). Move the coloured friction tabs to the left and right (direction of the arrows) as shown in the figure and raise the friction mechanism.
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User guide Inserting the ribbon cassette Raise the coloured insertion tongue A. Pull out and remove the coloured strip A. Insert the coloured ribbon tension knob into the right-hand front location of the new ribbon cas- sette. Turn the knob in the direction of the arrow in order to take up slack of the ribbon.
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Inserting the ribbon cassette User guide Slightly tilt the ribbon cassette forwards and thread in the ribbon between the coloured insertion tongue and the ribbon support (transparent plastic plate). Align and insert the cassette into the guides on the left and right, then press down until it clicks into place.
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User guide Inserting the ribbon cassette Press down the coloured insertion tongue A. Move the print head carriage back and forth sev- eral times. If the ribbon is correctly seated, there must be no perceptible resistance. The ribbon should be transported dur- ing the travel from left to right.
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Inserting the ribbon cassette User guide Press the friction mechanism down until it clicks into place. Close the top cover.
User guide Inserting the ribbon cassette Changing the During the process of initialization after powering on, the STOP printer checks if a ribbon cassette is installed. It also checks ribbon cassette during the execution of a print job the operativeness of the rib- bon cassette.
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Inserting the ribbon cassette User guide Move the coloured friction tabs to the left and right (direction of the arrows) as shown in the figure and raise the friction mechanism. Remove the used cassette.
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User guide Inserting the ribbon cassette Raise the coloured insertion tongue A. Pull out and remove the coloured strip A. Insert the coloured ribbon tension knob into the right-hand front location of the new ribbon cas- sette. Turn the knob in the direction of the arrow in order to take up slack of the ribbon.
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Inserting the ribbon cassette User guide Slightly tilt the ribbon cassette forwards and thread in the ribbon between the coloured insertion tongue and the ribbon support (transparent plastic plate). Align and insert the cassette into the guides on the left and right, then press down until it clicks into place.
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User guide Inserting the ribbon cassette Press down the coloured insertion tongue A. Move the print head carriage back and forth sev- eral times. If the ribbon is correctly seated, there must be no perceptible resistance. The ribbon should be transported dur- ing the travel from left to right.
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Inserting the ribbon cassette User guide Press the friction mechanism down until it clicks into place. Close the top cover.
User guide Printer drivers Printer drivers You need to install a printer driver so that the printer can process the data from your application programs. An original driver offers the best conditions for optimal printing re- sults. All available printer drivers can be found on the CD-ROM en- closed with the printer, as well as on our Internet site, from which you...
Printer drivers User guide Installing a printer driver in Windows 2000/2003/XP The online CD-ROM contains printer drivers for the most common Windows applications. To install the printer driver, proceed as fol- lows. 1 Insert the supplied online CD-ROM in the CD-ROM drive. 2 Click on the Start button in the Windows taskbar.
User guide Printer drivers 13 If you are using the printer as a network printer, you have the option of sharing it with other network users. In this case you must enter an access name which will be displayed to the other network users. Then click on Next.
Printer drivers User guide Changing printer You can make permanent changes to the printer settings using the control panel of the printer (see Menu, page 53). Various printer settings settings can also be entered in the operating system of your PC, however.
User guide Printer drivers Loading optional If you download new firmware as described below, all menu STOP settings except the settings for the transmission speed of the firmware Ethernet interface and the IP address administration will be overwritten. For this reason you should print a menu dump in or to be able to reestablish the previous settings if necessary (see Printing out menu configurations...
User guide The control panel The control panel The control panel keys are used for controlling your work with the printer. The control panel is located on the front right side of your printer and consists of a two-line liquid crystal display and six keys. The functions of the keys depend on the printer’s current mode (sta- tus).
The control panel User guide The LC display The LC display tells you all the important printer settings and informs you which functions are currently assigned to which keys. The upper line informs you that the printer is either in online or offline mode (in the example below the printer is in the Online mode), and the selected paperpath (below: Trac1 = Tractor 1 = tractor mode, key 4 is currently activating the manual tear).
User guide The control panel Online mode After switching on, the printer is automatically set to online mode. Only in this mode can it receive data from the computer. Tear key (4): Activates the tear function when fanfold paper is Online Trac1 loaded, see...
The control panel User guide Setup mode In this mode, the following settings are available: Setup key: Sets the printer to setup mode, in which the following Adjust Paperway settings can be selected: Menu Char Online Menu key (1): Other menu settings. Access may be disabled by the manufacturer (see note below).
User guide The control panel Messages in the LC If the printer detects an internal fault or user error or if it expects you to do something, a message will appear in the LC display. It also dis- display plays the status during an operation (e.g. Initializing). Below you will find a list of messages with brief descriptions of each message.
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The control panel User guide Message Meaning The user is requested to tear off paper Tear Paper off which has been advanced to the tear edge. AED sensor cannot locate paper trans- AED Error port holes (only if a cut device is installed).
User guide The control panel Key functions when If you keep one of the following keys pressed during power-on until the printer has completed initialisation, the corresponding function is turning on the printer activated: If you keep the Online key depressed while turning on the printer, you enter the printer’s advanced menu mode.
User guide Paper handling Paper handling This section describes how to load fanfold paper, transport paper and move the paper to the tear position. Loading paper Your printer can process fanfold paper. For informations on allow- able paper formats, refer to the section Paper specifications (page 128).
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Paper handling User guide Release the coloured latch lever of the left- hand tractor and align the tractor so that the first printing position on the paper matches the X mark on the printer housing. Lock the coloured lever again. Place fanfold paper into the left-hand tractor.
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User guide Paper handling Make sure to align the paper stack in parallel with the printer and that the paper flow is unob- structed. Lower the front cover. Switch the printer on. The active paper source (Tractor1) appears in the display. The display alternates between… and …...
Paper handling User guide Paper transport Loaded paper can be transported in the printer in several ways. Make sure that the printer is in offline mode; press the Online key, Offline Trac1 if necessary. Online Park LF/FF Key Park (1) If fanfold paper is loaded in the printer, it is fed to the park position Setup or the tear position.
User guide Paper handling Moving the paper to the You can use the Tear key to move the paper to the tear position. The tear edge is located at the front side of the paper output opening. tear position Make sure that the printer is in online mode. If necessary, press the Online Trac1 Online key.
Paper handling User guide Removing paper Never use force to remove the paper from the printer. Other- STOP wise the mechanical components may be damaged. Make sure that the printer is in offline mode; press the Online key, if necessary. Press the Park (1) key.
User guide Settings Settings This section describes how to set the tear position, the first printing line, the print head gap as well as the font and the character density. Setting the print head The printer features automatic print head gap adjustment to the thickness of the paper used.
Settings User guide Setting the tear If the tear position of the paper is not aligned with the tear edge of the printer, you can adjust it. Inserted paper needs to be torn off if position necessary and retracted to park position. Press the Setup key.
User guide Settings Setting the first printing You can use the TOF function for setting the position of the first print- ing line for each paper source and each menu individually. line (TOF) Before using the TOF function, you should first set the tear position;...
Settings User guide Selecting character You can use the CPI (Character Per Inch) key in setup mode to se- lect the number of characters per inch to be printed. You can use the density and font Font key to select resident fonts. Press the Setup key, then the Char (4) key.
User guide 2T model 2T model Introduction This section describes how to handle the rear tractor (paper feed from the rear), which is only available and permanently installed in the 2T printer model in addition to the primary tractor (paper feed from the front).
2T model User guide Loading paper into the To place fanfold paper into the rear tractor, proceed as follows. rear tractor Raise the rear cover vertically and remove it. Open both the right-hand and left-hand tractor flaps. Release the coloured latch lever of the left- hand tractor and align the tractor in such a way that the first printing position on the paper matches the X mark on the printer housing.
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User guide 2T model Release the coloured latch lever of the right- hand tractor and align it to the paper width. In- sert the fanfold paper into the right-hand trac- tor. Make sure that the paper form is inserted straight in order to avoid any paper jam. Close the tractor flap and lock the tractor by turning the lever towards the rear.
2T model User guide Paper guiding Important: It is absolutely necessary to mount the paper guid- STOP ing bracket when using the rear tractor. It serves to protect the bracket mains and interface cables from being damaged by the paper in the rear tractor.
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User guide 2T model Press the Online key to select the printer. When the printer receives Online Trac3 data from the computer, the fanfold paper will be loaded automati- Online Load cally. To load the paper before starting the printout, press the Load Setup key (4).
User guide The Menu The Menu Programming via the Apart from being able to control your printer via the applications soft- ware you use, you can also program the printer directly. There are control panel two programming options you can use: Programming via the control panel.
The Menu User guide Menu configurations Every printer is shipped with factory default settings. Basic settings such as emulation, character size, form length etc., which many ap- plications make use of, are set. At the end of this chapter you will find a menu printout (page 90) which shows you the printer’s default set-...
User guide The Menu Menu handling You can navigate in the current menu using the four function and se- lection keys arranged below the LC display field. Each function and parameter displayed in the LCD is executed or selected by the cor- responding key below, respectively.
The Menu User guide Selecting the LC display This section describes how to make settings in the menu, using the selection of the national language as an example. language In this user guide all LC display messages are shown in English lan- guage.
User guide The Menu Save your selection by pressing the Set key (1). An acoustic signal German verifies this action. Online < > Exit You can exit Parameter mode without saving a setting by pressing the Exit key (4), the old setting is retained. Setup After saving your setting (Set), the display in our example indicates the following text:...
The Menu User guide Menu structure The menu structure of your printer may be slightly different from the example shown here, depending on the printer software. Back MENU FFmode PapOpt Print Menu BarTop LCPtop Reset Quietm. Barcode Barmode Font Width Skip Paper AutoTear...
User guide The Menu Menu parameters The following section introduces and explains all the possible menu settings. Press Setup key. Online Trac1 Online Tear Setup Press Menu (1) key. Adjust Paperway Setup mode and Menu mode may be disabled. Hold Menu Char Online...
The Menu User guide Reset to default values The current menu returns to the default values (factory settings). (Reset) Press Reset (2) key. Reset Quietm. Back Next Online Setup Press the No (1) or Yes (2) key to select the desired setting. Reset Menu1 Online Setup...
User guide The Menu Selecting font (Font) This parameter selects the character style and its quality perma- nently. Press Font (2) key. Font CPI Online Back Next Setup Use the < (2) or > (3) key to select the desired setting. Draft Setting Options: see table below Online...
The Menu User guide Setting character density Sets the characters per inch (character pitch). The higher the pa- rameter the smaller the character spacing. (CPI) Press CPI (3) key. Font CPI Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. 10 CPI Setting Options: 5 CPI, 6 CPI, 7.5 CPI, 8.6 CPI, 10 CPI, Online...
User guide The Menu Skiping perforation (Skip) Skips the perforation; 7 different values (in inches) can be defined. Press Skip (3) key. Skip Online Back Next Setup Use the < (2) or > (3) key to select the desired setting. Skip= 0.0 Inch * Setting Options: 0.0 to 3.5 Inch in steps of 0.5 inch Online...
The Menu User guide Selecting emulation Selects the emulation. When a printer understands the control set written for another printer type, it is said to emulate the other printer. (Emulate) MTPL is also active in IBM or Epson emulation mode. Press Emulate (3) key.
User guide The Menu Settings for interfaces (I/O) In this parameter group, you can choose various settings for the printer interfaces. See also Interfaces (page 157). Press I/O (3) key. Bidir Online Back Next Setup Serial interface (Serial) This parameter group only is valid, if an optional serial interface module is installed.
The Menu User guide Data format (Format) This parameter serves to define the number of data bits, the parity check for received data bytes and the number of stop bits per data byte. Press Format (3) key. Baud Format Online Back Next Setup...
User guide The Menu Further Settings (Special) This parameter subgroup only appears if the serial port is used and the ENQ/STX, ETX/ACK or ACK/NAK protocol is activated. Press Special (2) key. Special Protocol Back Next Online Setup Error handling (ErrMode) On replaces the incorrect character with ?, Off deletes the entire block.
The Menu User guide Signal feedback (Remote) Signal feedback; On = RDY/BUSY available, Off = No RDY/BUSY control. Press Remote (2) key. Remote Handthr Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. Remote=Off Setting Options: On/Off <...
User guide The Menu Protocol (Protocol) This parameter serves to select the type of protocol, i.e. a certain set of rules and procedures for ensuring error-free data exchanges be- tween computer and printer. Press Protocol (3) key. Special Protocol Online Back Next Setup...
The Menu User guide Selecting interface (Interf.) Selects the interface. Printer is configured either for parallel, Ether- net or optional serial connection or in automatic change for the par- allel or the optional serial interface (Shared). Press Interf. (3) key. Serial Interf.
User guide The Menu Ethernet interface In this parameter group you can choose settings for the internal Ethernet interface. (ETH-INT) Press ETH-INT (2) key. ETH-INT Back Next Online Setup If an optional Ethernet print server (modular or pocket) is installed, ETH-EXT can be set via key 3. Setting IP address (IP Addr) Input of the IP address of the printer.
The Menu User guide This menu level offers the possibility to set the IP address, which is OCTET 1 OCTET 2 divided into four digit groups (octet 1 to 4). You can activate octet 3 Back Next Online and 4 by pressing the Next (2) key. Press OCTET 1 (1) key.
User guide The Menu IP address administration Selects the way of administrating the IP address. (IP Get M) Press IP Get M (3) key. Subnet IP Get M Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. IP Get M=Static* Setting Options: Static, DHCP, BOOTP <...
The Menu User guide Ethernet speed (EthSpeed) Specifies the transmission speed of the Ethernet interface. Press EthSpeed (3) key. Setting Options: Auto-Sense, 10Mbit Half, 10Mbit Full, 100Mbit Half, 100Mbit Full Default Setting: Auto-Sense Auto-Sense: The transmission speed is detected automatically. 10Mbit Half: Sets the transmission speed to 10 MBit half duplex per second.
User guide The Menu Selecting character set Only available for Epson LQ 2550/LQ2170 emulation. Either the Ep- son character set Italics or the IBM graphics character set or a DLL (CG-Tab) (download) character set, as defined before, can be activated in the code range from hex.
The Menu User guide National character set Selects the national character set. These character sets can be used according to the selected emulation. (Country) The character sets are not necessarily available for all fonts; see also Available character sets and fonts (page 134).
User guide The Menu Automatic carriage return Switches the automatic carriage return on or off after receiving the signal LF (lne feed). (Auto-CR) Press Auto-CR (2) key. Auto-CR Auto-LF Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. Auto-CR=On Setting Options: Off/On Online...
The Menu User guide Menu lock (MenLock) With MenLock = Off, all functions and settings are accessible with- out restriction in Online, Offline and Setup mode. If MenLock = Menu is activated, all functions and settings are still accessible in Online and Offline mode, however, in Setup mode you can only access the parameter groups Adjust (setting the print head gap [Head], top of form [TOF] and tear position [Tear]), Paperway (setting the paper path), Font (setting the font) and the character...
User guide The Menu Paper parameters (Paper) Selects the paper parameters Formlen (form length), FormAdj (first printing position) and Head (printhead gap, only if AGA=Off) sepa- rately for each paper source in the current menu. Non-installed and with the parameter PapOpt activated options can- not be selected.
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The Menu User guide Use the < (2) or > (3) key to select the desired setting. 6 LPI =72 Setting Options: 6 bis 144 < > Exit Online Default Setting: 72 Setup Sets the form length via line formats. Please note that the adjust- ment in Lines depends on the selected LPI.
User guide The Menu First printing position (FormAdj) Sets the first print position of a form in n/72 inch, separately adjust- able for each paper path. The settings made here reduce the height of the printable area. Press FormAdj (3) key. Forml FormAdj Back Next...
The Menu User guide Printhead gap manually (Head) This parameter is ignored if the automatic gap adjustment (AGA) is activated; see Automatic gap adjustment (AGA) (page 99). Adjusts the printhead gap manually; separately adjustable for each paper path. Press Head (2) key. Head Back Next...
User guide The Menu View and tear position The auto tear function or the auto view function can be selected as desired. (AutoTear) When auto view is switched on, the last printed text is visible. As soon as data is received the paper moves to the “normal” print posi- tion.
The Menu User guide Line length (Width) Selects the line length in inches. With the setting of 8 Inch, the print- er operates like a printer with a width of only 8 inches. Press Width (2) key. Width Online Back Next Setup Use the <...
User guide The Menu Normal characters and Allows printing of normal characters on the left and right of the bar- code. barcode (Barmode) Press Barmode (3) key. Barcode Barmode Online Back Next Setup Use the < (2) or > (3) key to select the desired setting. Secured Setting Options: Secured/Unsecured Online...
The Menu User guide If this option is disabled (Off), then the printer advances paper 1/8 inch when exiting oversized characters. This characteristic is re- tained for compatibility with older products. If the option is enabled (On), then the current vertical position follow- ing the printing of an oversized character will be the top of the over- sized character cell.
User guide The Menu Form feed mode (FFmode) Specifies whether a form feed is to be performed when the paper reaches the top print line. Press FFmode (2) key. FFmode PapOpt Online Back Next Setup Use the < (2) or > (3) key to select the desired setting. FFmode=Off Setting Options: On/Off <...
The Menu User guide Setting and activating For setting the optional automatic sheet feeders (ASFs) and optional tractors; see Paperway (page 5). Also regulates the activation of options (PapOpt) ASFs and/or optional tractors. Press PapOpt (3) key. FFmode PapOpt Online Back Next Setup...
User guide The Menu Activation of automatic sheet This parameter only appears if an optional automatic sheet feeder is feeder (AutoASF) installed. This feature is only available for the option ASF-R. It reg- ulates the activation of automatic sheet feeders when there is no more paper left in one of them.
User guide Advanced menu Advanced menu The advanced menu consists of test functions and advanced set- tings. Test functions Various tests to check proper operation of the printer are available at any time. With these tests it is possible to check the print quality, proper operation of the printhead and the mechanics, as well as ef- ficient data transmission from the computer to the printer.
Advanced menu User guide Printer self-test To check operational readiness, your printer contains a self-test rou- (Rolling ASCII) tine which allows testing of the printer configuration, the print quality and correct operation of your printer. Before performing a self-test, your printer must be switched off. En- Testmode sure that paper is inserted.
User guide Advanced menu Example of an ASCII test printout If you selected a proportional font (PS font) , the printed length of the lines varies. This test can also be used to determine and set the optimal printhead gap (see the section Setting the print head gap (page 43).
Advanced menu User guide Interface test With the interface test (Hex-Dump/H-Dump) you can test data trans- (Hex-Dump) mission from the computer to the printer. During this test, the data from the computer is printed out in two columns. The text in the left column is printed in hexadecimal format and in the right column in ASCII format.
User guide Advanced menu Terminating Hex-Dump Hex-Dump mode can only be terminated by switching off the printer. If you want to stop the Hex-Dump printout before switching off the printer, press the key Online and then the key LF/FF (4) once.
Advanced menu User guide Advanced settings In the advanced menu, there are other settings available besides the test functions. With the function PMS you have the possibility of activating the au- tomatic paper motion sensor (PMS) in case of a paper jam. With the functon Forml you can adjust the form length.
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User guide Advanced menu Interface test and activating the paper motion sensor Setting default form length and the Automatic Gap Adjustment for the print head Settings to facilitate handling paper of poor quality and the parallel interface Setting line wrap and sound when paper empty Single does not apply to this printer Setting for printing on paper with dark back To print copy paper...
Advanced menu User guide Automatic paper motion You can use this function to activate or deactivate the paper motion sensor (PMS) detection feature. When it is active, printing and paper movements stop in case of a paper jam and an error message is output in the display.
User guide Advanced menu Form length (Forml) The Formlen function allows you to set the basic form length to meet your requirements. 11 inches are usual in the USA, as op- posed to 12 inches in Europe. Select the Forml menu (2). Formlen AGA Back Next...
Advanced menu User guide Paper handling (Paphand) The Paphand group of menus improves the possibilities for the trou- blefree printing of paper with properties likely to cause problems (perforations etc.) or paper of poor finish. Put the printer into Test mode by pressing the key Online while switching on the printer.
User guide Advanced menu Paper width (Pagewid) This parameter determines the actual paper width. Select the Pagewid menu (3) Head up Pagewid Back Next Online Setup Setting options: From 20 to 136 in 1/10 inch steps Pagewid=136/10"* Default setting: 136/10 inch Online <...
Advanced menu User guide Right-hand area (Rightzo) If the parameter is On, the print head travels from the right-hand per- foration area towards the centre of the paper while the paper is mo- ving. The Pagewid option must be correctly set in this case, see Paper width (Pagewid) (page 101).
User guide Advanced menu Bidirectional parallel interface (CX-bid) Select the CX-bid menu (3). Paphand CX-bid Back Next Online Setup Setting options: On/Off CX-bid=On Default setting: < > Exit Online CX-bid = ON sets the parallel interface of the printer to bidirectional mode (IEEE 1284, Nibble mode), e.g.
Advanced menu User guide Beep at paper end (Sound) Select the Sound menu (3). Wrap Sound Back Next Online Setup Setting options: On/Off Sound=On Default setting: < > Exit Online When Sound = On, a beep is generated every second to notify that paper is empty.
User guide Advanced menu Settings for paper with dark back (Pap.back) Select the Pap.back (3) menu. Setting options: normal/dark Pap.back=normal* Default setting: normal < > Exit Online Pap.back = normal is the standard for normal paper. Setup Pap.back = dark can be set to process paper with a grey back. Paper with a completely black back side cannot be used if the ink is carbon-based.
Advanced menu User guide Automatic paper width The automatic paper width detection feature APW prevents the prin- detection (APW) ter from printing beyond the paper edge. This is useful to prevent the printer from printing on the platen, for example, because of an incor- rect driver setting.
User guide Advanced menu If you press the Online key without having changed the paper, another line is printed until reaching the measured paper-end position. The sensor interprets dark areas with a width of 13 mm or more as the right-hand paper edge. If the sensor does not detect any black area, the maximum possible printing width is used as the printable area.
Advanced menu User guide Serial number (SerialN) With the SerialN function you have the possibility to change the 10 digit serial number of the printer. The number can be written with any ASCII character between hex 20 and hex 7E. Select the SerialN (2) menu.
User guide Troubleshooting Troubleshooting Many of the faults and problems which may occur while using the printer are minor problems which you can solve yourself. The follow- ing chapter should help you to distinguish between a simple operat- ing error and a major malfunction. This chapter provides information on the rectification of faults with- out the assistance of specially trained personnel.
Troubleshooting User guide General print problems Problem Corrective action The display remains dark Switch off the printer and proceed as follows: The printer is switched on, but 1 Check that the power plug is correctly connected to the socket nothing happens (nothing is dis- on the printer.
User guide Troubleshooting Problem Corrective action Problems with the paper feed 1 Check that the display shows the correct paperway, if neces- sary select the correct paperway with the key Park. If you wish The paper is not fed in to use optional paper types, make sure they are correctly in- stalled.
Troubleshooting User guide Problem Corrective action Prints not or intermittent not 1 Check if a proper interface cable is used: Cat.5e, 100 MHz with the internal Ethernet 2 Check if the connected switch or hub is set like the printers in- interface (ETH-INT) terface e.g.
User guide Troubleshooting Problems with the print quality Problem Corrective action Print is too pale 1 The ribbon is used up or the ribbon cassette is not correctly fit- ted. Refer to the section Changing the ribbon cassette, (page 17). 2 The printhead to platen gap is not correctly set, refer to the sec- tion Setting the print head...
Troubleshooting User guide Error messages via the display Message Possible cause Corrective action The printer cannot eject the paper Check the following: Eject Error or cannot place the paper in the Whether the paper path is park position. blocked by a foreign object. Whether the paper is damaged.
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User guide Troubleshooting Message Possible cause Corrective action Paper jam. Eliminate the paper jam detect- Paper Jam ed by the paper motion sensor. For the procedure, see Paper jam, (page 111). Top cover is open. Close the top cover. Cover open Internal hardware error.
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Troubleshooting User guide Message Possible cause Corrective action Received data which has not yet If an optional serial interface is Overrun Error been printed is overwritten with installed: Check that the correct new data. busy protocol (e.g. XON XOFF) is set in the menu Serial inter- face, protocol, see Protocol (Protocol), (page 69).
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User guide Troubleshooting Message Possible cause Corrective action Paper moved too far to the right. Remove all paper from the printer, align paper correctly on Preprinted black area on the left the left side. side of the paper Use different paper. Paper width sensor defect.
Troubleshooting User guide Additional display messages These are not error messages, they give operating instructions and information from the printer to the user. Message Possible cause Corrective action — To proceed press any key. Press any key The factory-set parameters are No action required.
User guide Care and maintenance Care and maintenance The printer is designed to operate with minimal maintenance. It is advisable to clean the inside of the printer from time to time with a vacuum cleaner. Before cleaning, turn off the printer, wait 5 to 10 seconds and STOP disconnect the power cable.
Care and maintenance User guide Cleaning the housing Clean the printer housing with mild detergent (use a dishwashing agent, if necessary, or a plastic cleaning agent) and a soft lint-free cloth. Do not use abrasive cleaners. Never use solvents. Cleaning the interior Remove paper and dust with a soft brush.
User guide Care and maintenance Cleaning the platen Switch off the printer and open the upper cover after 4 to 5 seconds. Remove dust and possible ribbon and ink re- mains carefully from the platen. Avoid touching parts and compo- STOP nents in the printer interior.
Care and maintenance User guide Cleaning the upper friction Clean the rollers of the upper friction as neces- sary with a mild cleaning agent and a soft, lint- free cloth. Carriage shafts Carriage shafts must not be oiled or greased; otherwise dam- STOP age will occur on the printer.
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Specifications User guide 2365 2380 2365MC Environmental conditions Operation Temperature +10° to +35°C Rel. humidity 15 to 75% Climate IEC/EN 60721-3-3, class 3K2 Storage Temperature -5° to +45°C Rel. humidity 5 to 95% Climate IEC/EN 60721-3-1, class 1K3 Transport Temperature -20°...
User guide Specifications Interface specifications Parallel interface bidirectional Type of data transmission 8-bit parallel interface (Centronics compatible) IEEE-1284; Nibble mode Transmission rate Max. 30 KHz Signal status Low: 0.0 V to +0.4 V High: +2.4 V to +5.0 V Connection cable Material: AWG 28 at least Length: up to 2.0 m Twisted-pair cable with double-shield,...
Single part forms Width 76 to 420 mm Tractor 1 Form length 76 to 559 mm Continuous paper Copies 2365 1 + 6 max. Multi part forms 2380 1 + 5 max. Tractor 1 2365MC 1 + 8 max. (to be tested individually)
User guide Character sets Character sets This chapter shows the MTPL character sets and contains a list of all available character sets which can be selected via control panel or by escape sequences. Note that MTPL sequences are available in all emulation modes. The following example shows you how to find the hexadecimal value for a character from the symbol set tables.
User guide Character sets MTPL, international substitution characters 35 36 64 91 92 93 94 96 123 124 125 126 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E US ASCII UK ASCII Swedish German Portuguese French Italian Spanish Norwegian...
Character sets User guide Available character sets The following list includes all the character sets you can select from the control panel or via ESC sequences and specifies the fonts in and fonts which they are available. (greyed-out fields: ANSI 15 cpi generator available.) US ASCII UK ASCII French...
User guide Emulations Emulations General When a printer understands the control set written for another printer type, it is said to emulate the other printer. Your printer emulates, i.e. “understands” the Epson LQ-2550 in its standard version. Escape sequences Escape sequences or control codes tell the printer that the following transmitted code is a printer command and not a printable character.
Emulations User guide What are escape An escape sequence consists of an ESCape control character (ESC = decimal 27 or hexadecimal 1B) followed by one or more charac- sequences? ters, which represent commands to the printer. Please note that this escape character has nothing to do with the ESC key on your com- puter keyboard.
User guide Emulations How are escape Escape sequences are transmitted to the printer by your computer software via the printer driver. Experienced users and programmers sequences used? can also control the printer directly via control sequences, however before you start working with escape sequences and control codes, we recommend that you study the computer software manual.
Emulations User guide List of available control The following table shows sequences marked by a 3 if they are avail- able in the various emulations. The MTPL sequences can be used codes within all emulation modes. The corresponding sequences are marked by a ].
User guide Emulations Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>(. Character set ISO 8859-9 <ESC>(/ Character set ISO 8859-15 <ESC>(< Character set Cro ASCII <ESC>(c Defining the page format <ESC>(v Relative vertical printing position <ESC>(t Assigning a character table <ESC>(m Character set BRASCII <ESC>(n...
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Emulations User guide Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>*<4><n1> <n2> Set graphics print to 80 dpi <ESC>*<40><n1> <n2> Set graphics print to 360 dpi <ESC>*MI>F Assign character set G2 <ESC>-<n> Underlining ON/OFF <ESC>/<m> Select vertical tab channels <ESC>.
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User guide Emulations Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>[?7l Line overrun = Truncating data outside of the printing area <ESC>[?<n>~ Change emulation <ESC>[@<n1> <n2>... Set double height <ESC>[\<n1> <n2>... Change vertical base units <ESC>[0;;n{ Select single sheet operation <ESC>[0;0r Clear top and bottom margin <ESC>[0;0s...
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Emulations User guide Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>[16m Font 6 Default: HQ in actual font <ESC>[17m Font 7 Default: HQ in actual font <ESC>[18m Font 8 Default: HQ OCRB <ESC>[19m Font 9 Default: HQ OCRA <ESC>[1 g Clear vertical tab at current position <ESC>...
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User guide Emulations Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>[4m Underline ON <ESC>[4 SP L Set vertical spacing to 8 lpi <ESC>[4w Set 10 cpi <ESC>[4y Selecting NLQ or HS printing quality at 10 cpi <ESC>[4z Line density 8 lpi (= line spacing 1/8 inch) <ESC>[5{ Select fanfold paper mode tractor 1 <ESC>[6{...
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Emulations User guide Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>[g<n1> <n2><2> Set graphics print to 120 dpi <ESC>[g<n1> <n2><3> Set graphics print to 240 dpi <ESC>[g<n1> <n2><8> Set graphics print to 60 dpi <ESC>[g<n1> <n2><9> Set graphics print to 120 dpi <ESC>[j Position paper back 1/180"...
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User guide Emulations Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>[<n> v Set vertical tab <ESC>[\<n1><n2> Perform relative horizontal step <ESC>\<n1>;<n2> Transparent mode for the characters following <ESC>^ Transparent mode for the character following <ESC>_<n> Overline ON/OFF <ESC>0 Set line feed to 1/8 inch <ESC>1 Set line feed to 7/72 inch <ESC>2...
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Emulations User guide Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>E Bold ON <ESC><EM>0 Deselect single sheet operation <ESC><EM>1 Bin 1 rear (ASF-R), option <ESC><EM>2 Bin 2 front ( ASF-F), option <ESC><EM>4 Select single sheet operation <ESC><EM>R Print page <ESC>F Bold OFF <ESC>g...
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User guide Emulations Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC><SO> Double-wide printing ON <ESC><SP><n> Set character spacing <ESC>t<n> Select character set <ESC>T Superscript or subscript OFF <ESC>U<n> Unidirectional print ON/OFF <ESC>Un Unidirectional print ON/OFF <ESC>W<n> Continuous double width ON/OFF <ESC>w<n>...
Emulations User guide Genicom ANSI Emulation Code Function Acknowledge Bell Back Space Carriage Return Control String Introducer, ESC [ Select printer (Data Control 1) Deselect printer (Data Control 3) Delete Enquiry Escape ESC \ or ST String Terminator ESC c Reset to Initial State (RIS) ESC D or IND Index...
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User guide Emulations Code Function ESC [ p1 ’ Horizontal Position Absolute (HPA) ESC [ p1 a Horizontal Position Relative (HPR) ESC [ p1 d Vertical Position Absolute (VPA) ESC [ p1 j Horizontal Position Backward (HPB) ESC [ p1 k Vertical Position Backward (VPB) ESC [ p1 q Select Graphics Mode/Density (GENGRM)
Emulations User guide Barcode Even the standard version of your printer has the possibility of using up to 23 different barcode types. Barcode mode can be accessed within every emulation. The user can decide whether barcode is activated permanently or activated depending on the situation by means of an escape sequence.
User guide Emulations US Postnet barcode Postnet is a special US-American type of barcode. It is printed in character size. Numeric values from 0 to 9 are printable. After activating this barcode type, numeric characters from 0 (hex. 30) to 9 (hex. 39) are interpreted as barcode figures. All other char- acters terminate the Barcode mode.
Emulations User guide KIX barcode The KIX barcode prints numeric values from 0 to 9 and alphanumer- ic values from A to Z as barcode characters. After activating this barcode type, numeric characters from 0 (hex. 30) to 9 (hex. 39) and alphanumeric values from A (hex. 41) to Z (hex.
User guide Emulations Large character printing Certain professional applications may require unusually large char- acter sizes. Therefore your printer has the possibility of scaling stan- dard size characters up to factor 99 by means of control sequences (LCP1). The Header sequence defines the parameters (e.g. height) once. This definition remains until the printer is switched off.
Emulations User guide List of additional control You can use both the ESC sequences and the control codes. codes Sequences Control codes Function <ESC>[?10~ — Barcode Off <ESC>[?11~ — Barcode On <ESC> PSC 0 <ESC> \ — Unsecured mode <ESC> PSC 1 <ESC> \ —...
User guide Interfaces Interfaces Your printer offers by default the possibility of operating either via a parallel, an Ethernet or via an optional serial interface. This chapter informs you about the parallel Centronics compatible interface, the Ethernet interface and the optional serial interface and describes the communication between your computer and the print- The parallel, the internal ethernet and the optional serial interface are linked to form a so-called shared interface.
Interfaces User guide Parallel interface The bidirectional parallel interface offers the so called “nibble” mode of the IEEE1284 interface norm. This enables installation in accor- dance with Windows “Plug & Play”. The standard parallel interface is able to transfer data at a speed of max.
User guide Interfaces Ethernet interface The Ethernet interface affords the printer to connect to local area networks. It's attributes are: Hardware LAN/Ethernet: RJ45, Ethernet 100BaseTX with 100 Mbps (IEEE802.3u), 10Base-T with 10 Mbps (IEEE802.3) RAM: 8 MB Flash: 4 MB Speed: 100 Mbps / Full Duplex Supported operating systems Windows XP, Windows Server 2003, Windows 2000,...
Interfaces User guide Physical printer port in Eth- When using your printer in a local network with Ethernet connections ernet with TCP/IP and the TCP/IP protocol, you have to assign several address infor- mations. Address information for the Ethernet port can only be made STOP available by your network administrator, who has the neces- sary rights to install printers on the network and/or make any...
User guide Interfaces Optional serial interface Your printer’s serial interface supports the RS232C specification. The signals are received and transmitted by a 9 pin connector. V.24/RS232C Basically 3 lines are already enough for exchanging information be- tween computer and printer (one receive line, one send line, one line for common grounding).
Interfaces User guide Interface cable (serial The cables used must be shielded. The cable shield must be con- interface) nected to the connector shield on both ends. PC/AT (9-pin) Printer (9-pin) DTR/RDY PC/AT (25-pin) Printer (9-pin) DTR/RDY It depends on the menu setting whether DTR or RDY is active at pin 4.
User guide Interfaces Protocols Memory mode XON/XOFF The received characters are stored in a FIFO buffer (first in/first out). The characters are processed in this buffer. The buffer capacity can be adjusted from 0 to 128 Kb. If the buffer is full, the interface signals NOT READY (signal ac- knowledgement: Level 1, -12 V) and XOFF (hex.
Interfaces User guide ENQ/STX protocol In addition to this XON/XOFF message, the possibility exists of re- questing a status byte from the printer using the ENQ code (hex. 05, dec. 5). The STX code (hex 02, dec. 2) is used to clear any error messages (parity error, buffer overflow).
User guide Options and accessories Options and accessories Options The following options can be ordered for your printer. Tractor 2, front The push tractor is suitable for fanfold paper. You can use paper for- mats with a width in the range from 76 to 406 mm; you can set any intermediate format.
Options and accessories User guide Interface modules The following interface modules are available. Name Part no. Serial interface module, RS-422 048 956 Serial interface module, TTY, 20 mA line current 048 957 Adapter cable from 9 pin to 25 pin connector for 047 995 RS-232 interface Serial interface module, RS-232C, Sub D 9 pin-f...
User guide Options and accessories Accessories Ribbon cassettes Ribbon cassettes are available in the following versions. Name Part no. Ribbon cassette, black 062 471 Programming manuals The following programming manuals are available. You can down- load the manuals from our internet page.
User guide Index Index Symbols AssetN 108 $$ procedure 138 AutoASF 89 Auto-CR 77 Numerics Autocut facility 165 2T model 47 Auto-LF 77 loading paper into the rear tractor 48 Automatic carriage return (Auto-CR) 77 paper guiding 50 Automatic detection of the top paper margin (AED) Rear tractor paper path 47 selecting the rear tractor 50 Automatic gap adjustment (AGA) 99...
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Index User guide Buffer 70 Deactivate single sheet feeder (Single) 104 Display 30 Display messages 118 Cable cover 165 DTR 69 Calling up the menu 53 Care 119 Carriage shafts 122 Emulate 64 CG-Tab 75 Emulations 137 Escape sequences 137 Changing General 137 ribbon cassette 17...
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User guide Index Replacing 119 KIX barcode 154 Gateway 71 Language 78 Selecting 56 General print problems 110 LC display 30 Genicom ANSI Emulation 150 LC printing 155 Line length 84 Handthr 68 Line wrap (Wrap) 103 Head 82 Loading menu configurations (Menu) 59 Head up 100 Loading optional firmware 27 Hex-Dump 94...
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Index User guide Ethernet interface 71 MTPL standard character set 130 First printing position 81 MTPL, international substitution characters 131 Form feed mode 87 Form length 79 Further settings 67 National character set (Country) 76 IBM character set 75 Normal characters and barcode (Barmode) 85 Interface buffer 70 IP address administration 73 Language 78...
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User guide Index Parity error 115 Physical left margin (Physlm) 102 Rear tractor loading paper 48 Physlm 102 selecting 50 Placing the printer 8 Rear tractor paper path 47 Platen Remote 68 Cleaning 121 Removing paper 42 PMS 98 Replacing the fuse 119 Print 59 Reset 60 Print quality...
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Index User guide SerialN 108 Test functions 91 Interface test 94 Setting and avtivating options (PapOpt) 88 Printer self-test 92 Setting character density (CPI) 62 Setting for printing copy paper (HvyForm) 105 Setting the first printing line 45 Setting Gateway address 71 Tractor 2 front 165 Setting IP address 71 Transparence (Handthr) 68...
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