HIO Series l User’s Manual Preface Prefaces Revision Revision Description Date Manual Released 2024/06/18 Disclaimer All specifications and information in this User’s Manual are believed to be accurate and up to date. C&T Solution Inc. does not guarantee that the contents herein are complete, true, accurate or non-misleading.
Preface HIO Series l User’s Manual Safety Precautions Before installing and using the equipment, please read the following precautions: ⚫ Put this equipment on a reliable surface during installation. Dropping it or letting it fall could cause damage. ⚫ The power outlet shall be installed near the equipment and shall be easily accessible.
HIO Series l User’s Manual Preface Technical Support and Assistance 1. Visit the C&T Solution Inc website at https://www.candtsolution.com/ where you can find the latest information about the product. 2. Contact your distributor, our technical support team or sales representative for technical support if you need additional assistance.
HIO Series l User’s Manual Preface Package Contents Before installation, please ensure all the items listed in the following table are included in the package. Item Description Q’ty HIO-200-ADL Series Open Frame Touch Panel PC DC jack to S4P Power Cable 128G M.2 B key NVMe SSD...
HIO Series l User’s Manual Chapter 1: Product Introductions 1.1 Overview Key Features ⚫ 10.1“ / 15.6“ / 21.5" Open Frame Touch Panel PC ⚫ World Class Certifications for Safety and Reliability: CE/FCC ⚫ Front IP65 Rating for protection against water and dust ⚫...
HIO Series l User’s Manual Chapter 1: Product Introductions 1.2 Hardware Specification Display HIO-W210-ADL HIO-W215-ADL HIO-W221-ADL LCD Size 10.1" (16:10) 15.6" (16:9) 21.5" (16:9) Max. Resolution 1280 x 800 1920 x 1080 (FHD) 1920 x 1080 (FHD) Brightness (cd/m2) Contrast Ratio...
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HIO Series l User’s Manual Chapter 1: Product Introductions Operating System • DisplayPort • Windows HDMI / DP / LVDS / eDP Windows 10 / Windows 11 • COM • Linux 1x RS-232/422/485, 1x RS-232 by internal cable Linux Ubuntu 22.04 •...
HIO Series l User’s Manual Chapter 1: Product Introductions 1.3 System I/O 1.3.1 HIO-W210-ADL USB 3.2 Gen 2 port LAN port Used to connect USB 3.2 device Used to connect the system to a local area network Line-out Used to connect a speaker...
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HIO Series l User’s Manual Chapter 1: Product Introductions 1.3.2 HIO-W215-ADL USB 3.2 Gen 2 port LAN port Used to connect USB 3.2 device Used to connect the system to a local area network Line-out Used to connect a speaker...
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HIO Series l User’s Manual Chapter 1: Product Introductions 1.3.3 HIO-W221-ADL USB 3.2 Gen 2 port LAN port Used to connect USB 3.2 device Used to connect the system to a local area network Line-out Used to connect a speaker...
HIO Series l User’s Manual Chapter 2: System Setup Set torque force to 3.5 kgf-cm to execute all the screwing and unscrewing. 2.1 Replacement of Internal Modules In order to prevent electric shock or system damage, before removing the chassis cover, must turn off power and disconnect the unit from power source.
HIO Series l User’s Manual Chapter 2: System Setup 2.2 Replacement of Memory Module 1. Pull out the locking tabs on both sides of the memory slot to release the memory module, allowing it to pop out. 2. After the memory module pops up, pull it out.
HIO Series l User’s Manual Chapter 2: System Setup 2.3 Replacement of M.2 Storage Module Use a screwdriver to remove the single screw securing the M.2 card. After removing the M.2 card, carefully remove the thermal pad underneath.
HIO Series l User’s Manual Chapter 2: System Setup 2.4 Install wireless network card and antenna 1. Install the network card in the designated red frame and secure it with screws. 2. Route the antenna cable out of the main unit and attach the antenna to a non-metallic surface away from the whole body.
HIO Series l User’s Manual Chapter 2: System Setup 2.5 Install Wall Mount Bracket 1. Use the appropriate Wall mount bracket according to the model size Model Wall Mount Kit HIO-W210-ADL HIO-W215-ADL HIO-W221-ADL 2. Secure the Wall mount bracket to the fixing holes around the screen as shown below.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.1 BIOS Setup This chapter provides information on the BIOS Setup program and allows users to configure the system for optimal use. Users may need to run the Setup program when: •...
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.2 BIOS Item Contents Item The Menu Bar Main • System Date • System Time • SATA Mode Selection Advanced • Full Screen Logo Display • Bootup NumLock State • CPU Configuration...
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HIO Series l User’s Manual Chapter 3: BIOS Setup PTT Configuration ME Debug Configuration Anti-Rollback SVN Configuration • Trusted Computing Security Device Support SHA256/ SHA384 PCR Bank Pending Operation Platform Hierarchy, Storage Hierarchy, Endorsement Hierarchy Physical Presence Spec Version TPM 2.0 Interface Type...
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.3 The Menu Bar Main Use this menu for basic system configurations, such as time, date, etc. Advanced Use this menu to set up the items of special enhanced features. Boot Use this menu to specify the priority of boot devices.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.4 Main System Date This setting allows you to set the system date. Use <Tab> key to switch between date elements. Format: <Day> <Month> <Date> <Year>. System Time This setting allows you to set the system time. Use <Tab> key to switch between time elements.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.5 Advanced 3.5.1 Full Screen Logo Display This BIOS feature determines if the BIOS should hide the normal POST messages with the motherboard or system manufacturer’s full-screen logo. BIOS will display the full-screen logo during the boot-up [Enabled] sequence, hiding normal POST messages.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.5.3 CPU Configuration Intel Virtualization Technology Enables or disables Intel Virtualization technology. Enables Intel Virtualization technology and allows a platform to [Enabled] run multiple operating systems in independent partitions. The system can function as multiple systems virtually.
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HIO Series l User’s Manual Chapter 3: BIOS Setup Intel(R) Speed Shift Technology Intel® Speed Shift Technology is an energy-efficient method that allows frequency control by hardware rather than the OS. When enabled, Intel® Speed Shift Technology is activated. [Enabled]...
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.5.4 Super IO Configuration Serial Port 1/ 2 This setting enables or disables the specified serial port. » Change Settings This setting is used to change the address & IRQ settings of the specified serial port.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.5.5 H/W Monitor (PC Health Status) These items display the current status of all monitored hardware devices/components such as voltages, temperatures and all fans’ speeds. Thermal Shutdown This setting determines the behavior of the system when the CPU temperature reaches a predefined threshold.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.5.7 PCI/PCIE Device Configuration Audio Controller This setting enables or disables the detection of the onboard audio controller. 3.5.8 Network Stack Configuration This menu provides Network Stack settings for users to enable network boot (PXE) from BIOS.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.5.9 GPIO Group Configuration GPO0 ~ GPO3 These settings control the operation mode of the specified GPIO. 3.5.10 PCIE ASPM settings This menu provide settings for PCIe ASPM (Active State Power Management) level for different installed devices.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.6 Boot Boot Option #1-2 This setting allows users to set the sequence of boot devices where BIOS attempts to load the disk operating system.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.7 Security 3.7.1 Administrator Password Administrator Password controls access to the BIOS Setup utility. 3.7.2 User Password User Password controls access to the system at boot and to the BIOS Setup utility.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.7.3 PCH-FW Configuration This menu allows you to configure settings related to the PCH firmware. ME State This menu controls the Intel® Management Engine State (ME state) parameters, which provides various management and security capabilities.
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HIO Series l User’s Manual Chapter 3: BIOS Setup Firmware Update Configuration This menu will display when ME State is enabled. » ME FW Image Re-Flash Enables or disables the ME Firmware Image Re-flashing. » Local FW Update Enables or disables the capability to perform a firmware update of the ME locally.
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HIO Series l User’s Manual Chapter 3: BIOS Setup ME Debug Configuration This menu allows you to configure debug-related options for the Intel® Management Engine (ME). This menu will display when ME State is enabled. » HECI Timeouts This setting enables/ disables the HECI (Host Embedded Controller Interface) send/ receive timeouts.
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HIO Series l User’s Manual Chapter 3: BIOS Setup Anti-Rollback SVN Configuration » Automatic HW-Enforced Anti-Rollback SVN Setting this item enables will automatically activate the hardware-enforced antirollback protection based on the Secure Version Number (SVN). Once enabled, the hardware will enforce that only firmware updates with an SVN equal to or higher than the current SVN can be installed.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.7.4 Trusted Computing Security Device Support This item enables or disables BIOS support for security device. When set to [Disable], the OS will not show security device. SHA256/ SHA384 PCR Bank These settings enables or disables the SHA256 PCR Bank and SHA384 PCR Bank.
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HIO Series l User’s Manual Chapter 3: BIOS Setup Platform Hierarchy, Storage Hierarchy, Endorsement Hierarchy These settings enables or disables the Platform Hierarchy, Storage Hierarchy and Endorsement Hierarchy. Physical Presence Spec Version This settings show the Physical Presence Spec Version.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.7.5 Serial Port Console Redirection Console Redirection Console Redirection operates in host systems that do not have a monitor and keyboard attached. This setting enables or disables the operation of console redirection.
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HIO Series l User’s Manual Chapter 3: BIOS Setup Console Redirection Settings (COM1) » Terminal Type To operate the system’s console redirection, you need a terminal supporting ANSI terminal protocol and a RS-232 null modem cable connected between the host system and terminal(s). You can select emulation for the terminal from this setting.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.7.6 Secure Boot Secure Boot Secure Boot function can be enabled only when the Platform Key (PK) is enrolled and running accordingly. Secure Boot Mode [Standard] The system will automatically load the secure keys from BIOS.
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HIO Series l User’s Manual Chapter 3: BIOS Setup Key Management Press Enter key to enter the sub-menu. Manage the secure boot keys. This item appears when “Secure Boot Mode” sets to [Custom]. » Platform Key (PK): The Platform Key (PK) can protect the firmware from any un-authenticated changes. The system will verify the PK before your system enters the OS.
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HIO Series l User’s Manual Chapter 3: BIOS Setup » Append Key Loads an additional db from storage devices to your system. » Delete Key Deletes the db from your system. » Forbidden Signatures (dbx): Forbidden Signatures (dbx) lists the forbidden signatures that are not trusted and cannot be loaded.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.8 Chipset DVMT Total Gfx Mem This setting specifies the total graphics memory size for Dynamic Video Memory Technology (DVMT). LVDS Panel Type This setting specifies the LVDS Panel’s resolution and distribution formats.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.9 Power Restore AC Power Loss This setting specifies whether your system will reboot after a power failure or interrupt occurs. Available settings are: [Power Off] Leaves the computer in the power off state.
HIO Series l User’s Manual Chapter 3: BIOS Setup 3.10 Save & Exit Save Changes and Reset Save changes to CMOS and reset the system. Discard Changes and Exit Abandon all changes and exit the Setup Utility. Discard Changes Abandon all changes.
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