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Summary of Contents for Jacuzzi PowerPlay J-13
- Page 1 J-14 - Power Pro® · J-16 - PowerAc ve · J-16 - PowerPro® · J-19 - PowerAc ve · J-19 - PowerPro® · J-19DT - Power Ac ve · J-19DT - Power Pro® · JACUZZI® SWIM SPA COLLECTION 2025 OWNER’S MANUAL...
- Page 2 A en on New Swim Spa Owner Congratula ons on the purchase of your new Jacuzzi® swim spa. The following is a list of automated func ons performed by your swim spa. These func ons are listed below in an a empt to suppress any opera onal concerns you may have during the first 24 hours of...
- Page 3 Table of Contents 1.0 Important Swim Spa Owner Informa on 2.0 WARNINGS 3.0 Important Safety Instruc ons for all Swim Spa Owners 3.1 Important Safety Instruc ons 4.0 Choosing a Loca on 4.1 Outdoor Loca on 4.2 Indoor Loca on 5.0 General Electrical Safety Instruc ons 6.0 Electrical Installa on Instruc ons (230 / 240 Volt Service) 7.0 Power Requirements...
- Page 4 12.0 Pro X Current Control 12.1 Pro X Controls 13.0 Swim Spa Maintenance 13.1 Cleaning the Filter Cartridges 13.2 Waterfall Control Filter 13.3 Draining and Refilling 13.4 Cleaning the Swim Spa Interior 13.5 Pillow Care 13.6 Maintaining the Synthe c Cabinet 13.7 Cleaning the Control Panel 13.8 Cover Care and Maintenance 13.9 Winterizing...
- Page 5 We recommend that you always keep the swim spa full of water when it is exposed to direct sunlight and that you keep the Jacuzzi® insula ng cover in place at all mes when the swim spa is not in use. Read and carefully follow the requirements for your swim spa’s support base found in Sec on 4.0 tled, “Choosing a Loca on”.
- Page 6 12V) must be out of reach of individuals in the swim spa. Jacuzzi® Swim Spas are class “1” appliances and must therefore be permanently connected, without intermediate junc ons, to the electrical network and to the protec on circuit (grounding system).
- Page 7 For connec on to the supply network, we recommend installing an isola ng mul -pole switch, which will ensure complete disconnec on in the event of a category III over-voltage; these devices must be placed in an area that complies with the safety regula ons. CAUTION! Before carrying out any maintenance opera ons, disconnect the appliance from the power supply line.
- Page 8 Do not remove the protec ve grilles from the suc on intakes. Do not turn on the swim spa if the protec ve grilles are broken or missing; in this case, contact an authorized Jacuzzi® dealer or an authorized Service Centre for replacement.
- Page 9 For all opera ons and maintenance of the swim spa, please refer to this manual and, where indicated, contact an authorized Jacuzzi® service center. Please refer to the Jacuzzi® system water treatment guide and the rela ve catalog for details on water quality maintenance, the rela ve methods and instruc ons of use of chemical products.
- Page 10 DANGER: RISK OF SEVERE INJURY FROM ELECTRIC SHOCK OR DEATH FROM ELECTROCUTION! Never operate any electrical appliance from inside the swim spa or when you are wet. · WARNING: RISK OF SEVERE INJURY OR DEATH! Extreme cau on must be exercised to prevent diving or jumping into the swim spa or ·...
- Page 11 A Warning Sign is provided in your warranty packet. Please install at a loca on near your swim spa, where it is visible to users of the swim spa. For addi onal or replacement Warning Signs please contact your local Jacuzzi® dealer.
- Page 12 3.1 Important Safety Instruc ons When using this electrical equipment, basic safety precau ons should always be followed, including the following: READ AND FOLLOW ALL INSTRUCTIONS. A green colored terminal or a terminal marked G, Gr, Ground, Grounding or the symbol is located inside the supply terminal box or compartment.
- Page 13 The swim spa must be installed in such a manner as to provide drainage away from it. Placing the swim spa in a depression without provisions for proper drainage could allow rain, overflow and other casual water to flood the equipment and create a wet loca on in which it would sit in.
- Page 14 Consider loca ng your swim spa away from any reflec ve surface or glass to prevent any · damage to the synthe c cabinetry. When possible, do not shim the swim spa. To ensure proper support the swim spa must ·...
- Page 15 It contains the most advanced safety and self-protec ve equipment in the industry. Nonetheless, this swim spa must be installed properly to ensure dependable usage. Please contact your local Jacuzzi® dealer or local building department should you have any ques ons regarding your installa on.
- Page 16 The Jacuzzi® Swim Spas are class "1" appliances and therefore they must be permanently connected, without any intermediate connec ons, to the electrical system and to the protec on system (earth system). The power supplied to this swim spa must be a dedicated circuit with no other appliances or lights sharing the power provided by the circuit.
- Page 17 FIGURE 1 EQUIPMENT AREA Main Auxiliary heater (op onal on all models) Pump 1 Pump 2 Pump 3 (PowerPro® only) Pump 4 (PowerPro® only) CLEARRAY® ACTIVE OXYGEN Water Management System Power Supply Entrance Note: Equipment loca on and quan ty (such as pumps, CLEARRAY ® ACTIVE OXYGEN system, heater etc.) varies by model.
- Page 18 7.0 Power Requirements Jacuzzi® swim spas are designed to provide op mum performance and flexibility of use when connected to their maximum electrical service. They are configured at the factory. The most common electrical connec ons are listed below. NORTH AMERICAN...
- Page 19 Turn on jet pumps when adding chemicals in step 5 (see sec on 11.2) Add Start-Up Chemicals Add the swim spa water chemicals as recommended by your authorized Jacuzzi® swim spa dealer. See sec on tled “Water Quality Maintenance” for general guidance.
- Page 20 Set Swim Spa to Heat To warm swim spa water to a comfortable temperature, follow these steps: The display on the control panel displays the actual temperature of the swim spa · water. Tap the “+” or “-” to increase or decrease the water temperature in 1 degree increments.
- Page 21 Decontamina ng Procedure Steps 1-8 below are only required when sani zer levels are unstable a er performing Swim Spa Fill Procedures 1-6. Disregard steps 9-15 below if sani zer levels remain stable a er performing steps 1-6 above (refer to the inside cover of the manual). Add 2013 ounces (71 grams) of sodium dichlor for every 99 USG (378 litres) of water.
- Page 22 fill half way with hard water and the rest of the way with so ened water. Water that is too so can be corrosive to metal components. Consult your authorized Jacuzzi® dealer for chemical recommenda ons, then add chemicals to swim spa water to achieve a constant sani zer reading within the levels recommended on the inside cover of this manual.
- Page 23 Establish a sani zer reading no less than 1.0 ppm free chlorine or 2.0 ppm bromine, then allow the swim spa to set undisturbed for 8 hours. Retest water a er 8 hours to determine if sani zer levels are stable. If sani zer levels are stable, your swim spa is ready for use.
- Page 24 9.0 Swim Spa Features 9.1 J-13 PowerPlay Swim Spa Features Air controls (x4) Waterfall (x1) 2” water diverter (x2)
- Page 25 9.0 Swim Spa Features 9.2 PowerAc ve Swim Spa Features Air controls (x3) Wide sheet waterfall control (x1) 2” water diverter (x2)
- Page 26 9.3 PowerPro® Swim Spa Features Air controls (x3) Wide sheet waterfall control (x1) 2” water diverter (x2)
- Page 27 10.0 J-13 Swim Spa Opera on KEYPAD FUNCTIONS TEMP + KEY WHICH CONTROLS THE JET 1 KEY WHICH TEMPERATURE AND SCROLLS THROUGH CONTROLS PUMP 1 THE MENUS LIGHT KEY WHICH CONTROLS THE LIGHTING JET 2 KEY WHICH AND ACTIVATES THE LOW LEVEL CONTROLS PUMP 2 PROGRAMMING TEMP - KEY WHICH CONTROLS THE...
- Page 28 PROGRAMMING TEMPERATURE INITIAL START-UP CONTROL FUNCTIONALITY AND Before applying voltage to power-up your hot tub, it ADJUSTMENT is very important that you understand the sequence of events that occur when the system is ac vated in order that the pump(s) can be primed efficiently and damage to the system can be avoided.
- Page 29 PROGRAMMING (con nued) PROGRAMMING THE FILTER / PURGE CYCLES The filter cycle menu consists of the following parameter: the start me (FS), the dura on (Fd), and the frequency (FF). The display will show FFxx, with “xx” represen ng NOTE: A filter cycle consists of star ng all the the number of cycles per day.
- Page 30 PROGRAMMING (con nued) PUMP 1 FUNCTION Press this key to ac vate the pump 1st press - low speed 2nd press - high speed The display will show Edxx, with “xx” represen ng 3rd press - turns off the dura on in hours of the economy mode. Use PUMP 2 AND 3 FUNCTION the arrow keys to adjust the hour.
- Page 31 TOPSIDE PANEL DISPLAY MESSAGES Hr - An internal hardware error has been detected Prr - The Prr error message indicates a problem with the regula on probe. The system is constantly verifying if the temperature probe reading is within its normal limits. HL - The water temperature at the heater has reached 119 F (48 C).
- Page 32 11.0 J-14 J-16 J-19 J-19DT Swim Spa Opera on INITIAL START-UP TEMPERATURE CONTROL FUNCTIONALITY AND Before applying voltage to power-up your hot tub, it ADJUSTMENT is very important that you understand the sequence of events that occur when the system is ac vated in order that the pump(s) can be primed efficiently and damage to the system can be avoided.
- Page 33 J-19DT SPA CONTROLS AND POWERACTIVE CONTROLS FOR J-14 J-16 J-19 J-19DT KEYPAD FUNCTIONS AND DISPLAY ICONS PUMP 1 INVERT FUNCTION FUNCTION DISPLAY SETTINGS PUMP 2 NIGHT FUNCTION FUNCTION CONTRAST SLEEP QUICK LIGHT MODE START / STOP FUNCTION TEMP TEMP DOWN...
- Page 34 POWERPRO® CONTROLS FOR J-14 J-16 J-19 J-19DT KEYPAD FUNCTIONS AND DISPLAY ICONS PUMP 1 INVERT FUNCTION FUNCTION DISPLAY SETTINGS PUMP 2 NIGHT FUNCTION FUNCTION CONTRAST SLEEP QUICK PUMP 3 MODE START / STOP FUNCTION LIGHT FUNCTION TEMP TEMP DOWN...
- Page 35 PROGRAMMING PUMP 1 FUNCTION WATER CARE The Water Care sec on will help you set up your ideal filtra on Press this pad to ac vate the pump and hea ng se ngs. Choose from Away, Beginner, Energy 1st press – low speed (icon rotates slow) Savings, Super Energy Savings and Weekender, depending on 2nd press –...
- Page 36 PROGRAMMING (con nued) FILTERING MODIFYING SCHEDULES Your spa is equipped with a filtra on pump that filters your To see and / or modify the Water Care category, water for 24 hours a day. If the water temperature exceeds the use the Se ngs icon to open the selected Water set temperature by 4°F (and set point is 95°F or higher) then Care menu.
- Page 37 PROGRAMMING (con nued) MAINTENANCE REMINDERS The in.k1000 keypad will remind you of maintenance required on your spa, like rinsing or cleaning the filter. Each task has its own dura on, based on normal use. The Maintenance Reminders menu allows you to verify the me le before maintenance is required, as well as to reset the me once a task is completed.
- Page 38 PROGRAMMING (con nued) KEYPAD SETTINGS ELECTRICAL CONFIGURATION In this sec on you can change the temperature unit and Please do not make changes in this sec on unless you are a language. Use the arrow keys and move to the se ng that you qualified electrician.
- Page 39 11.1 Op onal SmartTub® System Advances in technology have allowed us to create a be er and smarter swim spa. Our SmartTub® system operates on a cellular network. The advantages of this system are: A more stable connec on to internet for outdoor environment. The SmartTub® ·...
- Page 40 SmartTub® device. 11.2 IR and Red Light Therapy Exclusive patented Infrared technology only in a Jacuzzi® hot tub. Located in the lower back of the FX Therapy seat to aid in the relief of muscle pain. Infrared uses specific wavelengths of light to penetrate below skin to deep ssue.
- Page 41 12.0 Pro X Current Control System Pro X Current Control provides the ul mate swim spa solu on. Our unique plumbing configura on ensures uniform water flow for a smooth workout experience. Pro X is configured with 3 two-speed pumps and provides a wide variety of workout modes to ensure swimmers achieve their fitness goals.
- Page 42 12.1 Pro X2 Controls KEYPAD FUNCTIONS AND DISPLAY ICONS INCREASE FUNCTION KEY PROGRAM KEY PUMP 1 FUNCTION KEY DECREASE FUNCTION KEY (WARM UP) PUMP 2 & 3 FUNCTION KEY (QUICK START) PAUSE KEY DISPLAY KEY...
- Page 43 Swim Spa Maintenance Proper and regular maintenance of your swim spa will help it retain its beauty and performance. Your authorized Jacuzzi® dealer can supply you with all the informa on, supplies, and accessory products you will need to accomplish this.
- Page 44 13.3 Draining and Refilling About every 3 months, you will want to replace the swim spa’s water. The frequency depends on a number of variables including the amount of use, number of users, a en on paid to water quality maintenance etc. During this me, it is also recommended that you clean the internal plumbing lines from buildup and debris.
- Page 45 If you are not certain as to the suitability of a par cular cleanser, consult your authorized Jacuzzi® dealer. We recommend using Jacuzzi® Spa All Purpose Cleaner to clean the swim spa’s interior surface.
- Page 46 Rinse and clean and do not allow soap to dry on the cover. Do not use soap on the underside of the cover. Please check with your Jacuzzi® dealer for recommended cover care and condi oning products. Use non-petroleum based condi oners to keep the vinyl supple.
- Page 47 / or cover strap damage. 13.9 Winterizing Your Jacuzzi® swim spa is designed to automa cally protect itself against freezing when opera ng properly. During periods of severe freezing temperatures, you should check periodically to be certain that the electrical supply to the spa has not been interrupted. In...
- Page 48 Reinstall the cabinet side panels and cover the swim spa so that no casual moisture can enter into it. Consult your Jacuzzi® dealer if you have any ques ons regarding winter use or winterizing. 13.10 Star ng Your Swim Spa in Cold Weather...
- Page 49 You authorized Jacuzzi® dealer can advise you on the use of these addi ves. When adding spa shock (chlorine or non-chlorine) or pH balancing chemicals ac vate the jet pump(s) and leave the swim spa cover open for a minimum of 20 minutes.
- Page 50 With our chemical products your authorized Jacuzzi® dealer can advise you on the use of these addi ves.
- Page 51 15.0 Error / Display Messages Open Flow Switch: (Heater is deac vated. The filter/circula on may also be deac vated). The flow switch is malfunc oning open, the circula on pump’s filter cartridge is excessively dirty or an air lock condi on has occurred at the circula on pump intake. Contact your authorized dealer or service organiza on.
- Page 52 10. Cool Warning: Swim spa water is more than 20 F / 11 C cooler than the temperature set point , the circula on pump and heater will automa cally ac vate to provide freeze protec on. The swim spa will stay in this mode un l the water temperature reaches F / 8 C below the set temperature.
- Page 53 16.0 Troubleshoo ng Procedures In the unlikely event your swim spa is not working the way you believe it should, please first review all the installa on and opera ng instruc ons in this manual and check the message on the panel display second, if you are s ll not sa sfied it is working properly, please follow the appropriate troubleshoo ng instruc ons: PROBLEM...
- Page 54 PROBLEM PROCEDURE POOR JET ACTION Make certain the jets pump is turned on. Make sure all jets are fully open. Check posi on of massage selectors. Open air control for selected jet system. Check for adequate water level. Check for dirty filter. WATER IS TOO HOT Reduce thermostat se ng.
- Page 55 17.0 Typical Swim Spa Wiring Diagrams (240VAC - North America) 240 VOLT 60 HZ SINGLE PHASE GFCI WIRING 240 VOLT 60 HZ DUAL PHASE GFCI WIRING 240 VOLT 60 HZ THREE PHASE GFCI WIRING...
- Page 56 17.1 Typical Swim Spa Wiring Diagrams (230VAC - European) 230 VOLT 50 HZ SINGLE PHASE RCD WIRING 230 VOLT 50 HZ DUAL PHASE RCD WIRING 230 VOLT 50 HZ THREE PHASE RCD WIRING...
- Page 57 18.0 Circuit Board Wiring Diagrams (240VAC - North America)
- Page 58 18.1 Circuit Board Wiring Diagrams (230VAC - European)
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