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Summary of Contents for Jacuzzi J-13
- Page 1 J-13™ - PowerPlay™ J-16™ - PowerAc ve™ J-19™ - PowerAc ve™ J-16™ - PowerPro® J-19™ - PowerPro® JACUZZI® SWIM SPA COLLECTION OWNER’S MANUAL 1005244 Revision C...
- Page 2 A en on New Swim Spa Owner Congratula ons on the purchase of your new Jacuzzi® swim spa. The following is a list of automated func ons performed by your swim spa. These func ons are listed below in an a empt to suppress any opera onal concerns you may have during the first 24 hours of...
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Page 3: Table Of Contents
6.0 Electrical Installa on Instruc ons (230 / 240 Volt Service) 7.0 Power Requirements 8.0 Swim Spa Fill Up Procedure 9.0 Spa Features 9.1 J-13™ PowerPlay™ Swim Spa Features 9.2 J-16™/J-19™ PowerAc ve™ Swim Spa Features 9.3 J-16™ /J-19™ PowerPro® Swim Spa Features 10.0 J-13™ Swim Spa Opera on 11.0 J-16™... - Page 4 12.0 Pro X Current Control 12.1 Manual Workout Mode 12.2 Timed Workout Mode 12.3 Workout Program Mode 13.0 Swim Spa Maintenance 13.1 Cleaning the Filter Cartridges 13.2 Waterfall Control Filter 13.3 Draining and Refilling 13.4 Cleaning the Swim Spa Interior 13.5 Pillow Care 13.6 Maintaining the Synthe c Cabinet 13.7 Cleaning the Control Panel...
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Page 5: Important Swim Spa Owner Informa On
We recommend that you always keep the swim spa full of water when it is exposed to direct sunlight and that you keep the Jacuzzi® insula ng cover in place at all mes when the swim spa is not in use. Read and carefully follow the requirements for your swim spa’s support base found in Sec on 4.0 tled, “Choosing a Loca on”. - Page 6 12V) must be out of reach of individuals in the swim spa. Jacuzzi® Swim Spas are class “1” appliances and must therefore be permanently connected, without intermediate junc ons, to the electrical network and to the protec on circuit (grounding system).
- Page 7 For connec on to the supply network, we recommend installing an isola ng mul -pole switch, which will ensure complete disconnec on in the event of a category III over-voltage; these devices must be placed in an area that complies with the safety regula ons. CAUTION! Before carrying out any maintenance opera ons, disconnect the appliance from the power supply line.
- Page 8 Do not remove the protec ve grilles from the suc on intakes. Do not turn on the swim spa if the protec ve grilles are broken or missing; in this case, contact an authorized Jacuzzi® dealer or an authorized Service Centre for replacement.
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Page 9: Important Safety Instruc Ons For All Swim Spa Owners
For all opera ons and maintenance of the swim spa, please refer to this manual and, where indicated, contact an authorized Jacuzzi® service center. Please refer to the Jacuzzi® system water treatment guide and the rela ve catalog for details on water quality maintenance, the rela ve methods and instruc ons of use of chemical products. - Page 10 DANGER: RISK OF SEVERE INJURY FROM ELECTRIC SHOCK OR DEATH FROM ELECTROCUTION! Never operate any electrical appliance from inside the swim spa or when you are wet. WARNING: RISK OF SEVERE INJURY OR DEATH! Extreme cau on must be exercised to prevent diving or jumping into the swim spa or ...
- Page 11 A Warning Sign is provided in your warranty packet. Please install at a loca on near your swim spa, where it is visible to users of the swim spa. For addi onal or replacement Warning Signs please contact your local Jacuzzi® dealer.
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Page 12: Important Safety Instruc Ons
3.1 Important Safety Instruc ons When using this electrical equipment, basic safety precau ons should always be followed, including the following: READ AND FOLLOW ALL INSTRUCTIONS. A green colored terminal or a terminal marked G, Gr, Ground, Grounding or the symbol is located inside the supply terminal box or compartment. -
Page 13: Outdoor Loca On
The swim spa must be installed in such a manner as to provide drainage away from it. Placing the swim spa in a depression without provisions for proper drainage could allow rain, overflow and other casual water to flood the equipment and create a wet loca on in which it would sit in. -
Page 14: Indoor Loca On
Consider loca ng your swim spa away from any reflec ve surface or glass to prevent any damage to the synthe c cabinetry. When possible, do not shim the swim spa. To ensure proper support the swim spa must ... -
Page 15: General Electrical Safety Instruc Ons
It contains the most advanced safety and self-protec ve equipment in the industry. Nonetheless, this swim spa must be installed properly to ensure dependable usage. Please contact your local Jacuzzi® dealer or local building department should you have any ques ons regarding your installa on. - Page 16 The Jacuzzi® Swim Spas are class "1" appliances and therefore they must be permanently connected, without any intermediate connec ons, to the electrical system and to the protec on system (earth system)." The power supplied to this swim spa must be a dedicated circuit with no other appliances or lights sharing the power provided by the circuit.
- Page 17 FIGURE 1 EQUIPMENT AREA Master Auxiliary heater (standard on PowerPro® / op onal on Power Ac ve™ and Power- Play™) Pump 1 Pump 2 Pump 3 (PowerPro® only) Pump 4 (PowerPro® only) CLEARRAY® ACTIVE OXYGEN Water Management System Power Supply Entrance Note: Equipment loca on and quan ty (such as pumps, CLEARRAY ®...
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Page 18: Power Requirements
7.0 Power Requirements Jacuzzi® swim spas are designed to provide op mum performance and flexibility of use when connected to their maximum electrical service. They are configured at the factory. The most common electrical connec ons are listed below. NORTH AMERICAN... - Page 19 Turn on jet pumps when adding chemicals in step 5 (see sec on 11.2) Add Start-Up Chemicals Add the swim spa water chemicals as recommended by your authorized Jacuzzi® swim spa dealer. See sec on tled “Water Quality Maintenance” for general guidance.
- Page 20 Set Swim Spa to Heat To warm swim spa water to a comfortable temperature, follow these steps: The display on the control panel displays the actual temperature of the swim spa water. Tap the “+” or “-” to increase or decrease the water temperature in 1 degree increments.
- Page 21 Decontamina ng Procedure Steps 9-15 below are only required when sani zer levels are unstable a er performing Swim Spa Fill Procedures 1-6. Disregard steps 9-15 below if sani zer levels remain stable a er performing steps 1-6 above (refer to the inside cover of the manual). Add 2013 ounces (71 grams) of sodium dichlor for every 99 USG (378 litres) of water.
- Page 22 fill half way with hard water and the rest of the way with so ened water. Water that is too so can be corrosive to metal components. 13. Consult your authorized Jacuzzi® dealer for chemical recommenda ons, then add chemicals to swim spa water to achieve a constant sani zer reading within the levels recommended on the inside cover of this manual.
- Page 23 15. Establish a sani zer reading no less than 1.0 ppm free chlorine or 2.0 ppm bromine, then allow the swim spa to set undisturbed for 8 hours. Retest water a er 8 hours to determine if sani zer levels are stable. If sani zer levels are stable, your swim spa is ready for use.
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Page 24: Spa Features
9.0 Swim Spa Features 9.1 J-13™ PowerPlay™ Swim Spa Features Air controls (x4) J300 waterfall (x1) 2” water diverter (x2) -
Page 25: J-19™ Powerac Ve™ Swim Spa Features
9.0 Swim Spa Features 9.2 J-16™ / J-19™ PowerAc ve™ Swim Spa Features Air controls (x3) Wide sheet waterfall control (x1) 2” water diverter... -
Page 26: J-19™ Powerpro® Swim Spa Features
9.3 J-16™ / J-19™ PowerPro® Swim Spa Features Air controls (x3) Wide sheet waterfall control (x1) 2” water diverter... -
Page 27: Swim Spa Opera On
10.0 J-13™ Swim Spa Opera on KEYPAD FUNCTIONS TEMP + KEY WHICH CONTROLS THE JET 1 KEY WHICH TEMPERATURE AND SCROLLS THROUGH CONTROLS PUMP 1 THE MENUS LIGHT KEY WHICH CONTROLS THE LIGHTING JET 2 KEY WHICH AND ACTIVATES THE LOW LEVEL... - Page 28 PROGRAMMING PUMP / JETS FUNCTION PROGRAMMING FILTER CYCLES Press this pad to ac vate pump 1, pump 2 or pump 3. To change the factory default filter cycle se ngs 1st press - turns on low speed At the main screen, begin by pressing TEMP (pump 1 and 2 only) Press LIGHT repeatedly un l FLTR appears - turns pump 3 on high speed...
- Page 29 PROGRAMMING (con nued) PROGRAMMING READY / REST MODE HOLD MODE (STANDBY - CONTINUED) To change the factory default filter cycle se ngs The system will automa cally exit HOLD (Standby) Mode a er 1 hour and resume normal opera ng Press TEMP func ons.
- Page 30 PROGRAMMING (con nued) LOCK (RESTRICTING PANEL OPERATION) INVERT (FLIP) Locking the panel prevents the spa from being This features allows you to flip the display towards used; it also prevents unwanted temperature the interior of the swim spa. Pressing the following adjustments.
- Page 31 TOPSIDE PANEL DISPLAY MESSAGES OHH/HTR TEMP LMT/OH/HL (solid or flashing) SnA/SENSOR A SERVICE RQD Overheat – Spa has shut down. One of the sensors Spa has shut down – sensor plugged into Sensor has detected 48°C (119°F) at the heater. ‘A’...
- Page 32 TOPSIDE PANEL DISPLAY MESSAGES CONTINUED - - - - - Inadequate water detected in heater chamber - Temperature is not current as the pump may have Check water level in swim spa and add if been off for several hours in between filter cycles. necessary.
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Page 33: J-19™ Swim Spa Opera On
11.0 J-16™ / J-19™ Swim Spa Opera on 11.1 Main Screen Important informa on about the swim spa opera on can be seen on the “Main Screen.” Most features including Set Temperature adjustment, can be accessed from this screen. The actual water temperature can be seen and the Set Temperature can be adjusted. - Page 34 Lock Icon: When displayed, indicates the panel is in a locked mode. To unlock or lock a se ng or panel lock, first press the corresponding icon on the Lock Screen, then press and hold the word “Lock” for 5+ seconds un l the text and icon change to the opposite state.
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Page 35: Naviga On
Press Up or Down to display the Set Temperature (indicated by a flashing F or C, plus a change in colour of the temperature). Press up or Down again to modify the Set Temperature. The Set Temperature changes immediately. If you need to switch between High Temperature Range and Low Temperature Range you need to go to the Se ngs Screen. - Page 36 Common Bu ons If an Up or Down bu on is shown and pressed when on an edi ng page, and a value has been selected (highlighted), the value can be increased by pressing the up arrow or decreased by pressing the down arrow.
- Page 37 Pages If there is a right arrow at the bo om of the screen, it takes you to the next page. Page Up and Down If an Up or Down bu on is shown and pressed when on a page with a text list, the list can be scrolled a page at a me.
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Page 38: The Se Ngs Screen
11.4 The Se ngs Screen The Se ngs Screen is where all programming and other swim spa behaviours are controlled. Each icon on the Se ngs screen takes you to a different screen, where one or more se ng may be viewed and/or edited. The Heat Icon takes you to a screen where you control the Dual Temperature Ranges High vs. - Page 39 Heat Mode Ready vs. Rest / Circula on Mode / Ready-in-Rest Mode Heat Mode—Ready vs. Rest In order for the swim spa to heat, a pump needs to circulate water through the heater(s). The pump that performs this func on is known as the “heater pump”. The heater pump can be either a 2-speed pump (Pump 1) or a circula on pump.
- Page 40 M8 Mode M8 will automa cally determine when to turn the pumps on depending on the condi ons and the ambient temperature. If the sensors do not detect a decrease in water temperature from the last me it was checked, M8 will gradually increase the intervals all the way to 2 hours if the condi ons are very stable.
- Page 41 Prepara on & Filling Fill the swim spa to its correct opera ng level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process.
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Page 42: Swim Spa Behaviour
Exi ng Priming Mode The system will automa cally enter the normal hea ng mode and filtering at the end of the priming mode, which lasts 4-5 minutes. You can manually exit Priming Mode by pressing the “Back” bu on on the Priming Mode Screen. -
Page 43: Time Of Day
Freeze Protec on If the temperature sensors within the heater detect a low enough temperature, then the pump(s) automa cally ac vate to provide freeze protec on. The pump(s) will run con nuously or periodically depending on the condi ons. Clean Up Cycle (op onal) When a pump is turned on by a bu on press, a clean-up cycle begins 30 minutes a er the pump is turned off... -
Page 44: Adjus Ng Filtra On
11.7 Adjus ng Filtra on Main Filtra on Using the same adjustment as Se ng the Time, Filter Cycles are set using a start me and a dura on. Each se ng can be adjusted in 15 minute increments. The panel calculate the end me and displays it automa cally. -
Page 45: Light Cycle Op On
Purge Cycles In order to maintain sanitary condi ons, as well as protect against freezing, secondary water devices will purge water from their respec ve plumbing by running briefly at the beginning of each filter cycle. (Some systems will run a certain number of purge cycles per day, independent of the number of filter cycles per day. -
Page 46: Restric Ng Opera On
11.9 Restric ng Opera on The control can be restricted to prevent unwanted use or temperature adjustments. Locking the Panel prevents the controller from being used, but all automa c func ons are s ll ac ve. Locking the Se ngs allows Jets and other features to be used, but the Set Temperature and other programmed se ngs cannot be adjusted. -
Page 47: Pro X Current Control
12.0 Pro X Current Control System Pro X Current Control provides the ul mate swim spa solu on. Our unique plumbing configura on ensures uniform water flow for a smooth workout experience. Pro X is configured with 4 two-speed pumps and provides a wide variety of workout modes to ensure swimmers achieve their fitness goals. -
Page 48: Workout Program Mode
12.3 Workout Program Mode Workout Program mode provides a list of workouts to help the swimmer achieve their fitness goals. Press Workout Program Workout Program List Create a custom user workout by following these steps. Select User Workout Press Workout Program Press Create Workout Press check bu on 1 - Horizontal graph axis represents total... -
Page 49: Swim Spa Maintenance
Swim Spa Maintenance Proper and regular maintenance of your swim spa will help it retain its beauty and performance. Your authorized Jacuzzi® dealer can supply you with all the informa on, supplies, and accessory products you will need to accomplish this. -
Page 50: Waterfall Control Filter
13.2 Waterfall Control Filter This filter must be cleaned at each drain and refill of your swim spa to ensure proper func onality of the waterfall. It is located behind the door in the equipment area. To access the filter screen turn large canister sec on of the assembly counter-clockwise ll the apparatus separates revealing screen filter. -
Page 51: Cleaning The Swim Spa Interior
If you are not certain as to the suitability of a par cular cleanser, consult your authorized Jacuzzi® dealer. We recommend using Jacuzzi® Spa All Purpose Cleaner to clean the swim spa’s interior surface. -
Page 52: Maintaining The Synthe C Cabinet
Rinse and clean and do not allow soap to dry on the cover. Do not use soap on the underside of the cover. Please check with your Jacuzzi® dealer for recommended cover care and condi oning products. Use non-petroleum based condi oners to keep the vinyl supple. -
Page 53: Winterizing
/ or cover strap damage. 13.9 Winterizing Your Jacuzzi® swim spa is designed to automa cally protect itself against freezing when opera ng properly. During periods of severe freezing temperatures, you should check periodically to be certain that the electrical supply to the spa has not been interrupted. In... -
Page 54: Star Ng Your Swim Spa In Cold Weather
Reinstall the cabinet side panels and cover the swim spa so that no casual moisture can enter into it. Consult your Jacuzzi® dealer if you have any ques ons regarding winter use or winterizing. 13.10 Star ng Your Swim Spa in Cold Weather... -
Page 55: Ph Control
You authorized Jacuzzi® dealer can advise you on the use of these addi ves. When adding spa shock (chlorine or non-chlorine) or pH balancing chemicals ac vate the jet pump(s) and leave the swim spa cover open for a minimum of 20 minutes. -
Page 56: Other Addi Ves
15.0 Error / Display Messages There are a number of unique func ons designed into your Jacuzzi® swim spa to protect it from damage and / or to aid in troubleshoo ng. When this occurs the swim spa will no fy you by showing the screen below, Figure 14.0a. - Page 57 Figure 14.0a Figure 14.0b Open Flow Switch: (Heater is deac vated. The filter/circula on may also be deac vated). The flow switch is malfunc oning open, the circula on pump’s filter cartridge is excessively dirty or an air lock condi on has occurred at the circula on pump intake. Contact your authorized dealer or service organiza on.
- Page 58 10. Cool Warning: Swim spa water is more than 20 F / 11 C cooler than the temperature set point , the circula on pump and heater will automa cally ac vate to provide freeze protec on. The swim spa will stay in this mode un l the water temperature reaches F / 8 C below the set temperature.
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Page 59: Troubleshoo Ng Procedures
16.0 Troubleshoo ng Procedures In the unlikely event your swim spa is not working the way you believe it should, please first review all the installa on and opera ng instruc ons in this manual and check the message on the panel display second, if you are s ll not sa sfied it is working properly, please follow the appropriate troubleshoo ng instruc ons: PROBLEM... - Page 60 PROBLEM PROCEDURE POOR JET ACTION Make certain the jets pump is turned on. Make sure all jets are fully open. Check posi on of massage selectors. Open air control for selected jet system. Check for adequate water level. Check for dirty filter. WATER IS TOO HOT Reduce thermostat se ng.
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Page 61: Typical Swim Spa Wiring Diagrams
17.0 Typical Swim Spa Wiring Diagrams (240VAC - North America) 240 VOLT 60 HZ SINGLE PHASE GFCI WIRING 240 VOLT 60 HZ DUAL PHASE GFCI WIRING 240 VOLT 60 HZ THREE PHASE GFCI WIRING... - Page 62 17.1 Typical Swim Spa Wiring Diagrams (230VAC - European) 230 VOLT 50 HZ SINGLE PHASE RCD WIRING 230 VOLT 50 HZ DUAL PHASE RCD WIRING 230 VOLT 50 HZ THREE PHASE RCD WIRING...
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Page 63: Circuit Board Wiring Diagrams
18.0 Circuit Board Wiring Diagrams (240VAC - North America) - Page 64 18.1 Circuit Board Wiring Diagrams (230VAC - European)
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Flashing red light on 2025 J13 PowerPlay on pump #1