Battery Warranty - Mahindra XEV 9e 2025 Information Manual

Battery Warranty

Battery Key Conditions:
The warranty replacement may not restore the vehicle to a
"like new" condition, but when replacing a Battery, Mahindra will
ensure that the energy capacity of the replacement Battery is at
least equal to the parameters stated below.
• Battery warranty shall retain minimum 70% of its State of
Health ("SOH"), usable energy, from the warranty start date.
• The repair / replacement will bring the performance of the
Battery to the following state, depending on the age/ mileage of
the vehicle when such repair / replacement is required:
i) Up to 3 years or maximum of 60,000 km, whichever comes
first - minimum 85% SOH (usable energy).
ii) From 3 years / 60,000 kms up to 7 years or maximum
of 140,000 km, whichever comes first - minimum of 75% SOH
(usable energy).
iii) From 7 years / 140,000 km up to 15 years, to be cal-
culated from the date of first registration of the vehicle OR 10
years calculated from the date of second registration OR maxi-
mum of 200,000 km, whichever comes first - minimum of 70%
SOH (usable energy).
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In addition to the EXCLUSIONS TO WARRANTY listed above,
the Battery warranty will be null and void if:
• Battery is not serviced at a Mahindra Authorised Dealer or by a
Mahindra Authorised Service Center during regular maintenance
and service as recommended.
• Battery (or individual modules / components thereof) is removed,
repaired or serviced by any unauthorized person/service centre.
• Any Battery module found to have external physical damage or
tampering.
• Vehicle stopped due to over discharge of Battery and is not plugged
for charge within 24 hours from time of stoppage.
• If the degree of degradation of the Battery is with¬in the normal
aging level according to the use of the vehicle.
• Vehicle missing any of Battery service requirements as specified
or not adhering to the conditions set out above, or not adhering to
conditions mentioned in the Vehicle Manual, will forfeit warranty
on Battery.
Any Battery replaced in warranty period despite it not being under war-
ranty due to any of the abovementioned conditions or any Exclusions to
Warranty, will be on chargeable basis to customer.
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