Summary of Contents for Bernafon Entra B 20 MNB T R
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INSTRUCTIONS FOR USE Entra B miniBTE R miniBTE T...
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Introduction to this booklet This booklet guides you on how to use and maintain your new hearing aids. Ensure you read this booklet carefully, including the Warnings section. This will help you get the most benefit from your hearing aids. Warnings Text marked with a warning symbol must be read before using the device.
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Table of contents About Your hearing aid and earpiece Getting started Charging time Battery performance Identify left and right hearing aids Turn hearing aids ON/OFF Low battery indication How to replace the battery (size 312) Daily Use Put on the hearing aid with sound hook Put on hearing aid with thin tube Cleaning Clean the hearing aid...
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Table of contents Replace ProWax filter Change program Change volume Store your hearing aids Options Turn Bluetooth ON/OFF Mute your hearing aids Use your hearing aids with digital devices Pairing and compatibility Call handling Wireless accessories and other options Tamper-resistant battery drawer Tinnitus Tinnitus SoundSupport™...
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Warnings General Warnings Find Product Information Water and dust resistant (IP68) Conditions of use Technical information Warranty Your individual hearing aid settings Sound and LED light indicators More info Troubleshooting...
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Intended use Bernafon Entra B 20, B 10 MNB T R Bernafon Entra B 20, B 10 MNB T Intended use The hearing aid is intended to amplify and transmit sound to the ear. Indications for use Bilateral or unilateral impaired hearing of sensorineural, conductive or mixed type ranging from a slight (16 dB HL*)
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This booklet is valid for the following hearing aid models: MNB T R MNB T FW 1.0 Bernafon Entra B 20 MNB T R GTIN: (01) 05714464150229 Bernafon Entra B 10 MNB T R GTIN: (01) 05714464150236 ...
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Your hearing aid and earpiece There are two different attachments and several different earpieces available for the hearing aid. With sound hook and mould With thin tube earpiece Sound hook Thin Tube tube Mould Ear grip (optional) About Getting started Daily Use Options Tinnitus Warnings More info...
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The thin tube uses one of the following earpieces: Standard earpieces Customised earpieces Micro mould* OpenBass dome Bass dome, double vent Power dome Grip Tip Available in small and large, left and right, with or without vent. Dome sizes *Can be made of different materials Please see details for replacing the dome in chapter 5 mm 6 mm...
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With sound hook and mould What it is and does Microphone Sound hook openings Sound in Tube Brings sound Program, into the ear volume, and battery status Mould Push-button Holds the Change volume hearing aid in and programs place Nail grip Sound out Battery drawer (MNB T only)
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With thin tube What it is and does Microphone openings Sound in Thin tube Brings sound into the ear Program, volume, and battery status Push-button Change volume and programs Rechargeable battery (MNB T R only) Nail grip Battery drawer (MNB T only) Open the battery (MNB T only) Contains the battery and...
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Charging time (MNB T R only) Ensure you fully charge your hearing aids before first use and charge them every night. That ensures you start your day with fully charged hearing aids. If your hearing aid’s battery is completely drained, the normal charging time is: 3.5 hours 1 hour...
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Battery performance Battery performance varies depending on your individual use and hearing aid settings. Streaming sound from a TV, mobile phone or connectivity devices can influence this performance. Rechargeable battery — MNB T R only If your rechargeable hearing aids do not perform for a full day, contact your hearing care professional.
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Identify left and right hearing aids It is important to distinguish between the left and the right hearing aid, as they may be programmed differently. MNB T R only You can find left/right colour indicators on the hearing aid itself. Indicators can also be found on Micro moulds and moulds (optional).
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MNB T only You can find left/right colour indicators in the battery drawer. Indicators can also be found on Micro moulds and moulds (optional). A BLUE indicator marks the LEFT hearing aid A RED indicator marks the RIGHT hearing aid...
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Turn hearing aids ON/OFF Using the charger - MNB T R only Your hearing aids automatically turn ON when removed from the charger. The hearing aid LED light turns GREEN after a few seconds. Wait until the hearing aid LED light blinks GREEN twice, confirming that it is ready for use.
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Using the push-button - MNB T R only Your hearing aids can be turned ON/OFF using the push-button. To turn ON Press and hold the push-button for approximately two seconds until the hearing aid LED light turns GREEN. Release the push-button and wait until the hearing aid LED light blinks GREEN twice.
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Using the battery drawer - MNB T only The battery drawer is used to switch the hearing aid on and off. When the hearing aid is not in use, open the battery drawer to allow any moisture to evaporate and to extend battery life. If you wish to return to the standard settings of the hearing aid, simply open and close the battery drawer (quick reset).
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Low battery indication Just before the battery runs out completely, you hear four descending tones. To extend battery performance, ensure you stop any audio streaming. MNB T R: When the battery is running low, you hear three alternate beeps. This gives you approximately two hours before the hearing aid runs out of battery.
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How to replace the battery (size 312) (MNB T only) 1. Remove 2. Uncover 3. Insert Fully open the battery Remove the sticky Insert the new battery drawer. Remove the label from the side into the battery drawer. battery. of the new battery. Insert it from above, NOT from the side.
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4. Close MultiTool Close the battery drawer. The The MultiTool can be used to change hearing aid will play a jingle through the battery. Use the magnetic end to the earpiece. remove and insert batteries. Hold the earpiece close to your ear to hear the jingle.
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Put on the hearing aid with sound hook Read the following page if you have a hearing aid with a sound hook and mould. Step 1 Step 2 The mould is Gently pull your ear Place the hearing aid customised for you outwards and press behind your ear.
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Put on hearing aid with thin tube Read the following page if your hearing aid has a thin tube. Step 1 Step 2 Step 3 Ear grip (optional) Place the hearing aid Hold the bend of the Gently push the earpiece into your ear behind your ear.
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Cleaning The MultiTool contains a brush and wire loop for cleaning and removing earwax. If you need a new MultiTool, please contact your hearing care professional. Magnet Wire loop Brush IMPORTANT NOTICE The MultiTool has a built-in magnet. Keep the MultiTool at least 30 centimetres (1 foot) away from credit cards and other magnetically sensitive devices.
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Clean the hearing aid When handling the hearing aid, hold it over a soft surface to avoid damage in case you drop it. Microphone Clean the microphone openings openings Use the brush of the MultiTool to carefully brush debris away from the openings.
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Clean the thin tube The thin tube should be cleaned to keep it clear of moisture and wax. If not cleaned, it may become blocked with wax, which stops sound from coming out. Step 1 Step 2 Step 3 Pull the thin tube out Push the cleaning tool Reconnect the thin of the hearing aid and...
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Clean customised earpieces The earpiece should be cleaned Clean the vent by pressing regularly. The earpiece has a the brush through the hole, twisting it slightly. white wax filter that keeps wax and debris from damaging the hearing aid. Replace the filter when clogged, or if the sound is not normal, or contact your hearing care Vent...
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Care for the mould Replace the tube The mould should be cleaned The tubing between the mould regularly. Use a soft cloth to clean and the hearing aid should be its surface. Use the MultiTool wire replaced if it becomes yellow or loop to clean the opening.
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Wash the mould Step 1 Step 2 Step 3 Make sure you are Disconnect the tube Wash the mould able to identify which and mould from the and tube using mild mould is for which hook. Hold the hook soap. Rinse and dry completely before hearing aid before firmly when pulling...
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Replace standard earpieces The standard earpiece (dome or Grip Tip) should not be cleaned. If the earpiece is filled with wax, replace it with a new one. Grip Tips should be replaced at least once a month. Step 1 Step 2 Step 3 Hold on to the end of Insert the thin tube...
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IMPORTANT NOTICE If the earpiece is not on the tube when removed from the ear, the earpiece may still be in the ear canal. For further instructions, consult your hearing care professional.
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Replace ProWax filter 1. Tool 2. Remove 3. Insert filter New filter Old filter Remove the tool from Push the empty pin Insert the new wax into the wax filter in filter using the other the shell. The tool has two pins: One empty the earpiece.
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Change program Your hearing aid can have up to four different programs.These are programmed by your hearing care professional. You will hear one to four tones when you change program depending on the program. See the Sound and LED indicators section. Press the push-button to switch between programs.
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Change volume The push-button allows you to adjust the volume. When you increase or decrease the volume, you will hear a beep. MAXIMUM A short press on the RIGHT hearing aid START-UP VOLUME increases the volume A short press on the LEFT hearing aid decreases the volume MINIMUM...
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Store your hearing aids (MNB T R only) When you are not using your hearing aids, the charger is the best place to keep them. To ensure the longest life of the rechargeable battery in your hearing aids, do not expose them to excessive heat. For example, do not leave your hearing aids in the sun in front of a window or in a car, even if they are in the charger.
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Turn Bluetooth ON/OFF Bluetooth® connectivity can be turned ON/OFF on your hearing aids. When Bluetooth is turned OFF the hearing aids are still turned ON and functioning. Be aware that pressing the push-button on one hearing aid, turns OFF bluetooth for both hearing aids. For information about sounds and lights, see the Sound and LED light indicators section.
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Mute your hearing aids In both MNB T and MNB T R you can mute your hearing aids by using one of the following optional devices/app: • Bernafon App • SoundClip-A • RC-A How to unmute your hearing aids You can unmute your hearing aids by using one of the optional devices/ app or by applying a short press to the push-button on the hearing aids.
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Your hearing aids support Audio Streaming for Hearing Aids (ASHA) and allow for direct streaming from selected Android™ devices.* Bernafon App can be used to control your hearing aids from your mobile device.* For assistance in using your hearing aids with any of these products, contact your hearing care professional.
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For instructions on how to pair your hearing aids with iPhone, iPad or Android devices, visit: www.bernafon.com/support/pairing For a list of compatible iPhone, iPad and Android devices, visit: www.bernafon.com/compatibility For instructions on pairing your hearing aids to Mac and a list of compatible devices, visit: www.bernafon.com/support/pairing...
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To end Press and hold on the push-button to end a phone call. Short, descending tones confirm your action. *For a list of compatible mobile devices, visit: www.bernafon.com/compatibility About Getting started Daily Use Options Tinnitus Warnings More info...
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Wireless accessories and other options There are a range of accessories available as an enhancement to your wireless hearing aids. These enable you to hear and communicate better in everyday situations. SoundClip-A TV-A A device that can be used as A device that streams sound from remote microphone and hands- a TV or electronic audio device, to...
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(using Telecoil), and other or when in buildings with teleloop settings. systems such as theatres, places of worship, or lecture rooms. Bernafon App This symbol is shown wherever a An application that lets you teleloop has been installed. control your hearing aid from your mobile phone or tablet.
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Tamper-resistant battery drawer (MNB T only) To keep the battery out of reach of infants, small children, and people with learning difficulties, a tamper-resistant battery drawer should be used. IMPORTANT NOTICE Avoid excessive force when opening the battery drawer in the locked position.
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Lock the battery Tool to unlock the Unlock the battery drawer battery drawer drawer Close the battery Use this small Insert the tip of the tool drawer completely tool provided by into the small hole at your hearing care the back of the battery and make sure it is locked.
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Tinnitus SoundSupport™ (optional) Intended use of Tinnitus SoundSupport Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adult population over 18 years of age. Tinnitus SoundSupport is targeted to licenced hearing care professionals (audiologists, hearing aid specialists, or otolaryngologists) who are familiar with the evaluation and treatment of tinnitus and...
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Guidelines for Tinnitus SoundSupport users Your hearing care professional will be able to offer the appropriate follow-up care. It is important to follow his/her advice and directions regarding such care. Limitation on use time Daily use The volume levels of Tinnitus SoundSupport can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time.
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Sound options and volume adjustments Tinnitus SoundSupport is programmed by your hearing care professional to match your hearing loss and preferences for tinnitus relief. Tinnitus SoundSupport programs The sound generator can be activated in up to four different programs. Mute If you are in a program for which Tinnitus SoundSupport is activated, the mute functionality only mutes the environmental sounds, and not the sound from Tinnitus SoundSupport.
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Volume adjustments with Tinnitus SoundSupport Your hearing care professional can set the volume control for a hearing aid program for which Tinnitus SoundSupport is activated. For more information about volume adjustments with Tinnitus SoundSupport, see the table Tinnitus SoundSupport settings overview for your hearing aid in the Your individual hearing aid settings section at the end of this booklet.
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Warnings related to tinnitus If your hearing care professional has As with any device, misuse of the sound activated the sound generator Tinnitus generator feature may cause potentially SoundSupport, please pay attention to the harmful effects. Care should be taken to following warnings.
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General Warnings For your personal safety and to ensure To achieve the full benefit from your correct usage, you should familiarise hearing aids, you should use them yourself fully with the following general frequently. warnings before using your hearing aids. Only charge the hearing aids with a Consult your hearing care professional designated charger.
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your hearing aids. Unauthorised use could harm. Never attempt to recharge your cause permanent damage to their hearing. replaceable batteries. Never dispose of batteries by burning them. There is a risk Choking hazards of swallowing small that the batteries will explode. Follow local parts guidelines for proper and safe disposal of Keep all small parts (for example, hearing...
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General Warnings Fatality hazards of swallowing batteries Never attempt to replace the battery. If Never swallow batteries. Doing so can lead battery replacement is needed, return your to serious injury or death within hours. device to the supplier. The warranty is void Swallowed batteries can cause burns that if there are signs of tampering.
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Use with active medical implants Accessories with built-in magnets (for Your hearing aids have been thoroughly example the Autophone magnet and tested and developed for human health the MultiTool) should be kept at least according to international standards for 30 centimetres (12 inches) away from human exposure (Specific Absorption Ratio any implanted medical device.
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General Warnings Remove hearing aids before certain your hearing aids using a hair dryer or in an medical procedures oven such as a microwave. Remove your hearing aids before medical Potential side effects procedures such as X-ray examinations, You may produce more earwax when CT/MR/PET scans, electrotherapy, using hearing aids.
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Detached earpiece in ear canal Use in fields with electromagnetic Ensure that the earpiece is still connected interference to the speaker when removing the hearing Your hearing aids have been thoroughly aid from your ear. If the earpiece is not on tested for interference according the speaker, the earpiece may still be in to the most stringent international...
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Find Product Information Information about your hearing aids, including the serial number, CE label and production date is located behind the push-button on your hearing aids. To open the push-button you need to use either the MultiTool that came with your hearing aids or another suitably pointed tool. Insert tool Open push-button Insert tool into hole at the bottom of...
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Read information Close push-button Serial number Date CE-mark Hold the instrument upside down to Push the button back into place. You read the information. will hear a click when the push-button is closed correctly. IMPORTANT NOTICE Your hearing care professional can also provide you with the serial number marked on your hearing aids.
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Water and dust resistant (IP68) Your hearing aid is dust tight and 1. Gently wipe off any water protected against ingress of water, 2. Open the battery drawer, remove which means it is designed to be worn the battery, and gently wipe off any in all daily life situations.
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Conditions of use (MNB T only) Operating Temperature: +1°C to +40°C (34°F to 104°F) conditions Humidity: 5 to 93% relative humidity, noncondensing Atmospheric pressure: 700 hPa to 1060 hPa Transportation Temperature and humidity shall not exceed the below limits for and storage extended periods during transportation and storage: conditions Transportation:...
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Conditions of use (MNB T R only) Operating Temperature: +5°C to +40°C (41°F to 104°F) conditions Humidity: 5% to 93% relative humidity, non-condensing Atmospheric pressure: 700 hPa to 1060 hPa Charging Temperature: +5°C to +40°C (41°F to 104°F) conditions Humidity: 5% to 93% relative humidity, non-condensing Atmospheric pressure: 700 hPa to 1060 hPa Transportation Temperature and humidity shall not exceed the below limits...
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Technical information The hearing aid contains the following Only use your hearing aids in areas two radio technologies: where wireless transmission is permitted. The hearing aids contain a radio transceiver using short range magnetic The hearing aid complies with induction technology operating at international standards concerning 3.84 MHz.
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Radiated emissions requirements for a RF radiated immunity at a field level of CISPR 11 Group 1 Class B device as stated up to 28 V/m for selected RF wireless in table 2 of IEC 60601-1-2. communication bands between 380 MHz and 5.8 GHz as stated in table 9 of Radiated emission for communication IEC 60601-1-2.
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15 kV air discharge as stated in table 4 of IEC 60601-1-2. Due to the limited space available on the hearing aid, relevant approval markings can be found in this booklet. Additional information can be found in the Technical data document on www. bernafon.com...
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The manufacturer declares that this Declaration of Conformity is available at hearing aid is in compliance with the the headquarters. essential requirements and other relevant provisions of Directive Bernafon 2014/53/EU. Kongebakken 9 DK-2765 Smørum This medical device complies with Denmark Medical Device Regulation (EU) www.bernafon.com/doc...
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Apple, the Apple logo, iPhone, iPad, and Android, Google Play, and the Google Mac and the Mac logo are trademarks Play logo are trademarks of Google LLC. of Apple Inc., registered in the U.S. and other countries. App Store is a service The Bluetooth®...
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Description of symbols accompanying the product Warnings Text marked with a warning symbol must be read before using the device. Manufacturer The device is produced by the manufacturer whose name and address are stated next to the symbol. Indicates the medical device manufacturer, as defined in EU Regulations 2017/745.
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Description of symbols accompanying the product Made for Apple badges Indicates that the device is compatible with iPhone and iPad. Mac badge Indicates that the device is compatible with Mac. Apple AirPlay badge The AirPlay button can be used to disconnect and connect hearing aids from a Mac. Android badge Indicates that the device is compatible with Android.
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Description of symbols accompanying the product Catalogue number Indicates the manufacturer’s catalogue number so that the medical device can be identified. Serial number Indicates the manufacturer’s serial number so that a specific medical device can be identified. Medical Device The device is a medical device. Battery recycling symbol Li-ion battery recycling symbol.
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International warranty Your device is covered by an you have bought your device. Your international warranty issued by the hearing care professional may also have manufacturer. This international issued a warranty that goes beyond the warranty covers manufacturing clauses of this international warranty. and material defects in the device Please consult him/her for further itself, but not in accessories such as...
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Warranty Certificate Name of owner: __________________________________________________ Hearing care professional: __________________________________________ Hearing care professional’s address: __________________________________ Hearing care professional’s phone: ___________________________________ Purchase date: ___________________________________________________ Warranty period: _______________ Month: ___________________________ Model left: ____________________ Serial no.: _________________________ Model right: ___________________ Serial no.: _________________________ About Getting started Daily Use Options Tinnitus Warnings More info...
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Your individual hearing aid settings To be filled out by your hearing care professional. Tinnitus SoundSupport: Limitation on use No limitation on use Program Start-up volume (Tinnitus) Max volume (Tinnitus) Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day...
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Tinnitus SoundSupport settings overview for your hearing aid Left Right Tinnitus SoundSupport A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), use a short press on the push- button repeatedly until the desired level is reached. The sound will always be louder with the first press(es) until two beeps are heard.
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General settings overview for your hearing aid Left Right Change volume Change program Mute (MNB T only) Volume control indicators Beeps at min/max volume Beeps when changing volume Beeps at start-up volume Battery indicators Low battery warning...
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Sound and LED light indicators Different sounds and LED lights indicate the hearing aid status. The different indicators are listed on the following pages. Your hearing care professional can set sound and LED indicators to match your preferences. Program When to use Sound 1 tone 2 tones...
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ON/OFF Sound LED light LED light comments Jingle 4 descending (MNB T R only) tones Volume Sound LED light Shown once Start-up volume 2 beeps Minimum/maximum 3 beeps volume Volume up/down 1 beep Continuous or repeated Descending Mute three times jingle Long GREEN blink Short GREEN blink...
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Accessories Sound LED light comments Wireless programs 2 different tones Wireless programs 2 different tones Continuous or repeated three times Bluetooth Sound 4 descending Bluetooth OFF tones + short (MNB T R only) jingle 4 descending Bluetooth ON tones + short Shown once (MNB T R only) jingle...
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Warnings Sound LED comments 3 alternate Low battery Continuously blinking tones Battery shut 4 descending down tones Microphone 8 beeps service check Repeated four times repeated needed 4 times The hearing aid LED light does not turn ON when See the Troubleshooting the hearing aid Turned OFF section...
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The hearing aid LED light blinks GREEN when Continuously blinking. See the Troubleshooting the hearing aid is placed in the section. charger (MNB T R only) Short GREEN blink Long ORANGE blink Short ORANGE blink About Getting started Daily Use Options Tinnitus Warnings More info...
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Troubleshooting Symptom Possible causes Hearing aid is out of power Dead battery No sound Clogged earpieces (dome, Grip Tip, mould or Micro mould) Hearing aid microphone muted Clogged sound outlet Intermittent or reduced sound Moisture Hearing aid earpiece inserted incorrectly Squealing noise Earwax accumulated in ear canal Ear has grown...
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3) Open and close battery drawer on hearing aid (MNB T only) or Turn the hearing aid OFF and then turn it back ON (MNB T R only) 4) Pair your hearing aid again (for guidance, visit: www.bernafon.com/support/pairing/) If none of the above solutions work, consult your hearing care professional.
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Troubleshooting MNB T R only — To troubleshoot the charger, see your charger’s instructions for use. Symptom Possible causes The charger is not turned ON The hearing aid or charger’s temperature is either too warm or too The hearing aid LED light cold remains turned OFF when the hearing aid is placed in...
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Solutions Verify that the charger’s power plug is correctly connected or the power bank has enough battery Move the charger and hearing aid to a location with a temperature between +5°C and +40°C (+41°F and +104°F) Reinsert the hearing aid into the charger. This completes the charging within approximately 15 minutes.
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< > 8,15 mm Placeholder for FSC logo < 15 mm >...
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