Bernafon Alpha miniBTE T Instructions For Use Manual
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Bernafon Alpha miniBTE T Instructions For Use Manual

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Instructions for use
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Alpha
miniBTE T
miniBTE T R

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Summary of Contents for Bernafon Alpha miniBTE T

  • Page 1 Instructions for use Alpha miniBTE T miniBTE T R...
  • Page 2 Model overview This booklet is valid for the Bernafon Alpha™ family in the following hearing aid models: MNB T R  MNB T  FW 1.3 Bernafon Alpha 9 MNB T R GTIN: 05714464052363  Bernafon Alpha 7 MNB T R GTIN: 05714464052370 ...
  • Page 3 FW 1.3 Bernafon Alpha 3 MNB T R GTIN: 05714464052394  Bernafon Alpha 1 MNB T R GTIN: 05714464052400  Bernafon Alpha 3 MNB T GTIN: 05714464052394  Bernafon Alpha 1 MNB T GTIN: 05714464052400 ...
  • Page 4 Introduction to this booklet This booklet guides you on how to use and maintain your new hearing aids. Ensure you read this booklet carefully, including the Warnings section. This will help you get the most benefit from your hearing aids. Your hearing care professional has adjusted the hearing aids to meet your needs.
  • Page 6 Intended use (MNB T R) Intended use The hearing aid is intended to amplify and transmit sound to the ear. Indications for use Bilateral or unilateral impaired hearing of sensorineural, conductive or mixed type ranging from a slight (16 dB HL*) to moderately severe (75 dB HL*) degree of hearing loss, with an individual frequency configuration.
  • Page 7 Intended use (MNB T) Intended use The hearing aid is intended to amplify and transmit sound to the ear. Indications for use Bilateral or unilateral impaired hearing of sensorineural, conductive or mixed type ranging from a slight (16 dB HL*) to moderately severe (75 dB HL*) degree of hearing loss, with an individual frequency configuration.
  • Page 8 IMPORTANT NOTICE The hearing aid amplification is uniquely adjusted and optimised to your personal hearing capabilities during the hearing aid fitting performed by your hearing care professional.

  • Page 9: Table Of Contents

    Table of contents About Your hearing aid and earpiece Getting started Charging time Battery performance Identify left and right hearing aids Turn hearing aids ON/OFF Low battery indication How to replace the battery (size 312) Daily Use Put on the hearing aid with sound hook Put on hearing aid with thin tube Cleaning Clean the hearing aid...
  • Page 10 Table of contents Replace ProWax filter Change program Change volume Store your hearing aids Options Flight mode Mute your hearing aids Use your hearing aids with iPhone®, iPad® and iPod® Use your hearing aids with Android™ devices Pairing and compatibility Wireless accessories and other options Tinnitus Tinnitus SoundSupport™...
  • Page 11 Warnings General Warnings More info Troubleshooting Find Product Information Water and dust resistant (IP68) Conditions of use Technical information Warranty Your individual hearing aid settings Sound and LED light indicators...

  • Page 12: Your Hearing Aid And Earpiece

    Your hearing aid and earpiece There are two different attachments and several different earpieces available for the hearing aid. With sound hook and mould With thin tube earpiece Sound hook Thin Tube tube Mould Ear grip (optional) About Getting started Daily Use Options Tinnitus Warnings More info...
  • Page 13 The thin tube uses one of the following earpieces: Standard earpieces Customised earpieces Micro mould OpenBass dome VarioTherm® micro mould Bass dome, double vent ® VarioTherm is a registered trademark of Dreve Power dome Grip Tip Available in small and large, left and right, with or without vent.
  • Page 14 With sound hook and mould What it is and does Microphone Sound hook openings Sound in Tube Brings sound Program, into the ear volume, and battery status Mould Push-button Holds the Change volume hearing aid and programs in place Nail grip Sound out Battery drawer (MNB T only)
  • Page 15 With thin tube What it is and does Microphone openings Sound in Thin tube Brings sound into the ear Program, volume, and battery status Push-button Change volume and programs Rechargeable battery (MNB T R only) Nail grip Battery drawer (MNB T only) Open the (MNB T only) Contains the battery and...

  • Page 16: Charging Time

    Charging time (MNB T R only) Ensure you fully charge your hearing aids before first use and charge them every night. That ensures you start your day with fully charged hearing aids. If your hearing aid’s battery is completely drained, the normal charging time is: 3.5 hours 1 hour...

  • Page 17: Battery Performance

    Battery performance Battery performance varies depending on your individual use and hearing aid settings. Streaming sound from a TV, mobile phone or connectivity devices can influence this performance. Rechargeable battery — MNB T R only If your rechargeable hearing aids do not perform for a full day, contact your hearing care professional.

  • Page 18: Identify Left And Right Hearing Aids

    Identify left and right hearing aids It is important to distinguish between the left and the right hearing aid, as they may be programmed differently. MNB T R only You can find left/right colour indicators on the hearing aid itself. Indicators can also be found on Micro moulds and moulds (optional).
  • Page 19 MNB T only You can find left/right colour indicators in the battery drawer. Indicators can also be found on Micro moulds and moulds (optional). A BLUE indicator marks the LEFT hearing aid A RED indicator marks the RIGHT hearing aid...

  • Page 20: Turn Hearing Aids On/Off

    Turn hearing aids ON/OFF Using the charger - MNB T R only Your hearing aids automatically turn ON when removed from the charger. The hearing aid LED light turns GREEN after a few seconds. Wait until the hearing aid LED light blinks GREEN twice, confirming that it is ready for use.
  • Page 21 Using the push-button - MNB T R only Your hearing aids can be turned ON/OFF using the push-button. To turn ON Press and hold the push-button for approximately two seconds until the hearing aid LED light turns GREEN. Release the push-button and wait until the hearing aid LED light blinks GREEN twice.
  • Page 22 Using the battery drawer - MNB T only The battery drawer is used to switch the hearing aid on and off. To save battery life, make sure your hearing aid is switched off when you are not wearing it. If you wish to return to the standard settings of the hearing aid, simply open and close the battery drawer (quick reset).

  • Page 23: Low Battery Indication

    Low battery indication Just before the battery runs out completely, you hear four descending tones. To extend battery performance, ensure you stop any audio streaming. MNB T R: When the battery is running low, you hear three alternate  beeps. This gives you approximately two hours before the hearing aid runs out of battery.

  • Page 24: How To Replace The Battery (Size 312)

    How to replace the battery (size 312) (MNB T only) 1. Remove 2. Uncover 3. Insert Fully open the Remove the sticky Insert the new battery battery drawer. label from the side into the battery drawer. Remove the battery. of the new battery. Insert it from above, NOT from the side.
  • Page 25 4. Close MultiTool Close the battery drawer. The The MultiTool can be used to change hearing aid will play a jingle through the battery. Use the magnetic end to the earpiece. remove and insert batteries. Hold the earpiece close to your ear to hear the jingle.

  • Page 26: Put On The Hearing Aid With Sound Hook

    Put on the hearing aid with sound hook Read the following page if you have a hearing aid with a sound hook and mould. Step 1 Step 2 The mould is Gently pull your ear Place the hearing aid customised for you outwards and press behind your ear.

  • Page 27: Put On Hearing Aid With Thin Tube

    Put on hearing aid with thin tube Read the following page if your hearing aid has a thin tube. Step 1 Step 2 Step 3 Ear grip (optional) Place the hearing aid Hold the bend of Gently push the earpiece into your ear behind your ear.

  • Page 28: Cleaning

    Cleaning The MultiTool contains a brush and wire loop for cleaning and removing earwax. If you need a new MultiTool, please contact your hearing care professional. Magnet Wire loop Brush IMPORTANT NOTICE The MultiTool has a built-in magnet. Keep the MultiTool at least 30 centimetres (1 foot) away from credit cards and other magnetically sensitive devices.

  • Page 29: Clean The Hearing Aid

    Clean the hearing aid When handling the hearing aid, hold it over a soft surface to avoid damage in case you drop it. Microphone Clean the microphone openings openings Use the brush of the MultiTool to carefully brush debris away from the openings.

  • Page 30: Clean The Thin Tube

    Clean the thin tube The thin tube should be cleaned to keep it clear of moisture and wax. If not cleaned, it may become blocked with wax, which stops sound from coming out. Step 1 Step 2 Step 3 Pull the thin tube Push the cleaning Reconnect the thin out of the hearing...

  • Page 31: Clean Customised Earpieces

    Clean customised earpieces The earpiece should be cleaned Clean the vent by pressing regularly. The earpiece has a the brush through the hole, twisting it slightly. white wax filter* that keeps wax and debris from damaging the hearing aid. Replace the filter when clogged, or if the sound is not normal, or contact your hearing care Vent...
  • Page 32 Care for the mould Replace the tube The mould should be cleaned The tubing between the mould regularly. Use a soft cloth to clean and the hearing aid should be its surface. Use the MultiTool wire replaced if it becomes yellow or loop to clean the opening.
  • Page 33 Wash the mould Step 1 Step 2 Step 3 Make sure you are Disconnect the tube Wash the mould able to identify which and mould from the and tube using mild mould is for which hook. Hold the hook soap. Rinse and dry completely before hearing aid before dis- firmly when pulling it...

  • Page 34: Replace Standard Earpieces

    Replace standard earpieces The standard earpiece (dome or Grip Tip) should not be cleaned. If the earpiece is filled with wax, replace it with a new one. Grip Tips should be replaced at least once a month. Step 1 Step 2 Step 3 Hold on to the end Insert the thin tube...
  • Page 35 IMPORTANT NOTICE If the earpiece is not on the tube when removed from the ear, the earpiece may still be in the ear canal. For further instructions, consult your hearing care professional.

  • Page 36: Replace Prowax Filter

    Replace ProWax fi lter 1. Tool 2. Remove 3. Insert filter filter Old filter Remove the tool from Push the empty pin Insert the new wax into the wax filter in filter using the other the shell. The tool has two pins: One empty the earpiece.

  • Page 37: Change Program

    Change program Your hearing aid can have up to four different programs.These are programmed by your hearing care professional. You will hear one to four tones when you change program depending on the program. See the Sound and LED indicators section. Press the push-button to switch between programs.

  • Page 38: Change Volume

    Change volume The push-button allows you to adjust the volume. When you increase or decrease the volume, you will hear a click. MAXIMUM A short press on the RIGHT hearing aid START-UP VOLUME increases the volume A short press on the LEFT hearing aid decreases the volume MINIMUM...

  • Page 39: Store Your Hearing Aids

    Store your hearing aids (MNB T R only) When you are not using your hearing aids, the charger is the best place to keep them. To ensure the longest life of the rechargeable battery in your hearing aids, do not expose them to excessive heat. For example, do not leave your hearing aids in the sun in front of a window or in a car, even if they are in the charger.

  • Page 40: Flight Mode

    Flight mode When Flight mode is activated, For more information about Bluetooth® connectivity is sounds and lights, see the Sound and LED light indicators section. turned OFF. However, your hearing aids are still turned ON and functioning. Be aware that LED light pressing the push-button on one The LED will flash green, orange,...

  • Page 41: Mute Your Hearing Aids

    Mute your hearing aids In both MNB T and MNB T R you can mute your hearing aids by using one of the following optional devices/app: • EasyControl-A app • SoundClip-A • RC-A How to unmute your hearing aids You can unmute your hearing aids by using one of the optional devices/ app or by applying a short press to the push-button on the hearing aids.

  • Page 42: Use Your Hearing Aids With Iphone®, Ipad® And Ipod

    Use your hearing aids with iPhone®, iPad® and iPod® Bernafon Alpha are Made for iPhone® hearing aids and allow for direct streaming from your iPhone, iPad or iPod touch.* EasyControl-A app can be used to control your hearing aids from your mobile device.*...

  • Page 43: Use Your Hearing Aids With Android™ Devices

    Use your hearing aids with Android™ devices Bernafon Alpha supports Audio Streaming for Hearing Aids (ASHA) and allows for direct streaming from selected Android™ devices.* EasyControl-A app can be used to control your hearing aids from your mobile device.* For assistance in using your hearing aids with Android devices, contact...

  • Page 44: Pairing And Compatibility

    Pairing and compatibility For instructions on how to pair your hearing aids with iPhone, iPad, iPod touch or Android devices, visit: https://www.bernafon.com/hearing-aid-users/support/library/ For a list of compatible iPhone, iPad, iPod touch and Android devices, visit: www.bernafon.com/products/accessories About Getting started Daily Use...

  • Page 45: Wireless Accessories And Other Options

    Wireless accessories and other options There are a range of accessories available as an enhancement to your wireless hearing aids. These enable you to hear and communicate better in everyday situations. SoundClip-A TV-A A device that can be used as A device that streams sound from remote microphone and hands- a TV or electronic audio device, to...
  • Page 46 EduMic Telecoil A device that can be used as a Telecoil can help you remote microphone in classrooms, hear better when using a work environments, public places phone with a built-in loop (using Telecoil), and other or when in buildings with teleloop settings.

  • Page 48: Tinnitus Soundsupport™ (Optional)

    Tinnitus SoundSupport™ (optional) Intended use of Tinnitus SoundSupport Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adult population (over 18 years old). Tinnitus SoundSupport is targeted to licensed hearing care professionals (audiologists, hearing aid specialists, or otolaryngologists) who are familiar with the evaluation and treatment of tinnitus and...

  • Page 49: Guidelines For Tinnitus Soundsupport Users

    Guidelines for Tinnitus SoundSupport users These instructions contain information about Tinnitus SoundSupport, which may have been enabled in your hearing aids by your hearing care professional. Tinnitus SoundSupport is a tinnitus management device intended to generate sound of sufficient intensity and bandwidth to help manage tinnitus.

  • Page 50: Sound Options And Volume Adjustment

    Sound options and volume adjustment Tinnitus SoundSupport is programmed by your hearing care professional to match your hearing loss and preferences for tinnitus relief. It offers a number of different sound options. Together with your hearing care professional, you can select your preferred sound(s). Tinnitus SoundSupport programs Together with your hearing care professional you decide for which programs you may want to have Tinnitus SoundSupport activated.The...
  • Page 51 Volume adjustments with Tinnitus SoundSupport When you select a hearing aid program for which Tinnitus SoundSupport is activated, your hearing care professional can only set the push-button on your hearing aid to work as a volume control for the tinnitus relief sound.

  • Page 52: Limitation On Use Time

    Limitation on use time Daily use The volume levels of Tinnitus SoundSupport can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time. Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport.
  • Page 53 Important information for hearing care professionals about Tinnitus SoundSupport Device description Tinnitus SoundSupport is a module function that can be enabled in the hearing aids by the hearing care professional. Maximum wearing time The wearing time of Tinnitus SoundSupport will decrease as you increase the level above 80 dB(A) SPL.
  • Page 54 If the volume control is activated A warning may be displayed if you activate the tinnitus volume control in the Buttons & Indicators screen. This occurs if the relief sound can be listened to at levels that may cause hearing damage. The Max wearing time table in the fitting software displays the number of hours the patient can safely use Tinnitus SoundSupport.

  • Page 55: Warnings Related To Tinnitus

    Warnings related to Tinnitus If your hearing care professional has As with any device, misuse of the sound activated the sound generator Tinnitus generator feature may cause potentially SoundSupport, please pay attention to the harmful effects. Care should be taken to following warnings.

  • Page 56: General Warnings

    General Warnings For your personal safety and to ensure Only charge the hearing aids with a correct usage, you should familiarise designated charger. Other chargers risk yourself fully with the following general destroying the hearing aids and batteries. warnings before using your hearing aids. Usage of hearing aids Consult your hearing care professional if Hearing aids should only be used as...
  • Page 57 If a battery, hearing aid or small part is Fatality hazards and risk of swallowing lithium-ion batteries or placing them in swallowed, see a doctor immediately. the ear or nose (MNB T R only) Battery use (MNB T only) Never swallow lithium-ion batteries nor Always use batteries recommended by your place them in the ear or the nose, as this hearing care professional.
  • Page 58 General Warnings Rechargeable battery (MNB T R only) plugged into a power socket, this Do not attempt to open the hearing aid, equipment must comply with IEC 62368-1 as it may damage the battery. Never or equivalent safety standards. attempt to replace the battery. If battery Dysfunction replacement is needed, please return your Be aware of the possibility that your...
  • Page 59 The exposure values are well below Cochlear implants international accepted safety limits for If you are using a cochlear implant (CI) on SAR, induced electromagnetic power and one ear and a hearing aid on the other ear, voltages into the human body defined make sure to always keep your CI at least at in the standards for human health a 1 centimetre (0.4 inches) distance from...
  • Page 60 General Warnings Heat and chemicals Use on aircraft The hearing aid must never be exposed to Your hearing aids have Bluetooth wireless extreme heat e.g. left inside a parked car technology. On board an aircraft, the in the sun. hearing aids must be put into Flight mode to deactivate Bluetooth, unless Bluetooth The hearing aid must not be dried in is permitted by the flight personnel.
  • Page 61 Modification of hearing aids is not Detached earpiece in ear canal allowed If the earpiece is not on the tube when Changes or modifications not expressly removed from the ear, the earpiece approved by the manufacturer will void the may still be in the ear canal. For further warranty of the equipment.

  • Page 62: More Info

    Troubleshooting Symptom Possible causes Hearing aid is out of power Dead battery No sound Clogged earpieces (dome, Grip Tip, mould or Micro mould) Hearing aid microphone muted Clogged sound outlet Intermittent or reduced sound Moisture Hearing aid earpiece inserted incorrectly Squealing noise Earwax accumulated in ear canal Ear has grown...
  • Page 63 3) Open and close battery drawer on hearing aid (MNB T only) or Turn the hearing aid OFF and then turn it back ON (MNB T R only) 4) Pair your hearing aid again (For guidance, visit: https://www.bernafon.com/hearing-aid-users/ support/library/) If none of the above solutions work, consult your hearing care professional.
  • Page 64 Troubleshooting MNB T R only — To troubleshoot the charger, see your charger’s instructions for use. Symptom Possible causes The charger is not turned ON The hearing aid or charger’s temperature is either too warm or too The hearing aid LED light cold remains turned OFF when the hearing aid is placed in...
  • Page 65 Solutions Verify that the charger’s power plug is correctly connected or the power bank has enough battery Move the charger and hearing aid to a location with a temperature between +5°C and +40°C (+41°F and +104°F) Reinsert the hearing aid into the charger. This completes the charging within approximately 15 minutes.

  • Page 66: Find Product Information

    Find Product Information Information about your hearing aids, including the serial number, CE label and production date is located behind the push-button on your hearing aids. To open the push-button you need to use either the MultiTool that came with your hearing aids or another suitably pointed tool. Insert tool Open push-button Read information...
  • Page 67 Close push-button Push the button back into place. You will hear a click when the push-button is closed correctly. IMPORTANT NOTICE Your hearing care professional can also provide you with the serial number marked on your hearing aids. Use an appropriate tool to open the push- button to avoid damaging your hearing aids.

  • Page 68: Water And Dust Resistant (Ip68)

    Water and dust resistant (IP68) Your hearing aid is dust tight and 1. Gently wipe off any water protected against ingress of water, 2. Open the battery drawer, remove which means it is designed to be worn the battery, and gently wipe off any in all daily life situations.

  • Page 69: Conditions Of Use

    Conditions of use (MNB T only) Operating Temperature: +1°C to +40°C (34°F to 104°F) conditions Humidity: 5 to 93% relative humidity, noncondensing Atmospheric pressure: 700 hPa to 1060 hPa Transportation Temperature and humidity shall not exceed the below limits for and storage extended periods during transportation and storage: conditions...
  • Page 70 Conditions of use (MNB T R only) Operating Temperature: +5°C to +40°C (41°F to 104°F) conditions Humidity: 5% to 93% relative humidity, non-condensing Atmospheric pressure: 700 hPa to 1060 hPa Charging Temperature: +5°C to +40°C (41°F to 104°F) conditions Humidity: 5% to 93% relative humidity, non-condensing Atmospheric pressure: 700 hPa to 1060 hPa Transportation Temperature and humidity shall not exceed the below limits...

  • Page 71: Technical Information

    Bluetooth Low Energy hearing aid, relevant approval markings technology and a proprietary, short- can be found in this booklet. range radio technology both operating at ISM band 2.4 GHz. Additional information can be found in the Product Information Sheet on www.bernafon.com...
  • Page 72 The manufacturer declares that this Declaration of Conformity is available at hearing aid is in compliance with the the headquarters. essential requirements and other relevant provisions of Directive Bernafon AG 2014/53/EU. Morgenstrasse 131 3018 Bern This medical device complies with Switzerland Medical Device Regulation (EU) www.bernafon.com/doc...
  • Page 73 Description of symbols and abbreviations used in this booklet Warnings Text marked with a warning symbol must be read before using the device. Manufacturer The device is produced by the manufacturer whose name and address are stated next to the symbol. Indicates the medical device manufacturer, as defined in EU Regulation 2017/745.
  • Page 74 Made for Apple badges The device is compatible with iPhone, iPad and iPod touch. Android badge Indicates that the device is compatible with Android. Hearing loop This logo incorporates the universal symbol for hearing assistance. The “T” signifies that a hearing loop is installed. Radio Frequency (RF) transmitter Your hearing aid contains an RF transmitter.
  • Page 75 Description of additional symbols used on labels Keep dry Indicates a medical device that needs to be protected from moisture. Caution symbol Follow the instructions for use for warnings and cautions. Catalogue number Indicates the manufacturer’s catalogue number so that the medical device can be identified.
  • Page 76 International warranty Your device is covered by an internation- care professional may also have issued a al warranty issued by the manufacturer. warranty that goes beyond the clauses This international warranty covers man- of this international warranty. Please ufacturing and material defects in the consult him/her for further information.

  • Page 77: Warranty

    Warranty Certificate Name of owner: __________________________________________________ Hearing care professional: __________________________________________ Hearing care professional’s address: __________________________________ Hearing care professional’s phone: ___________________________________ Purchase date: ___________________________________________________ Warranty period: _______________ Month: ___________________________ Model left: ____________________ Serial no.: _________________________ Model right: ___________________ Serial no.: _________________________...

  • Page 78: Your Individual Hearing Aid Settings

    Your individual hearing aid settings To be filled out by your hearing care professional. Tinnitus SoundSupport: Limitation on use No limitation on use Program Start-up volume (Tinnitus) Max volume (Tinnitus) Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day...
  • Page 79 Tinnitus SoundSupport settings overview for your hearing aid Left Right Tinnitus SoundSupport A) How to change Tinnitus SoundSupport volume in each ear separately To increase or decrease the volume (on one hearing aid only), use a short press on the upper or lower part of the push-button repeatedly until you reach your desired level.
  • Page 80 General settings overview for your hearing aid Left Right Change volume Change program Mute (MNB T only) Volume control indicators Beeps at min/max volume Beeps when changing volume Beeps at start-up volume Battery indicators Low battery warning About Getting started Daily Use Options Tinnitus Warnings More info...

  • Page 81: Sound And Led Light Indicators

    Sound and LED light indicators Different sounds and LED lights indicate the hearing aid status. The different indicators are listed on the following pages. Your hearing care professional can set sound and LED indicators to match your preferences. Program When to use Sound 1 tone 2 tones...
  • Page 82 ON/OFF Sound LED light LED light comments Jingle 4 descending (MNB T R only) tones Volume Sound LED light Shown once Start-up volume 2 beeps Minimum/maximum 3 beeps volume Volume up/down 1 beep Continuous or repeated Mute three times Long GREEN blink Short GREEN blink Long ORANGE blink Short ORANGE blink...
  • Page 83 Accessories Sound LED comments Wireless programs 2 different tones Wireless programs 2 different tones Continuous or repeated Flight mode Sound three times Flight mode active Short jingle Flight mode inactive Short jingle Long GREEN blink GREEN blink ORANGE blink 1) Hearing aid microphone, TV Adapter 2) SoundClip-A remote microphone 3) Only available when three-time repetition is selected Continues on next page...
  • Page 84 Warnings Sound LED comments 3 alternate Low battery Continuously blinking tones Battery shut 4 descending down tones Microphone 8 beeps service check Repeated four times repeated needed 4 times The hearing aid LED light does not turn ON when See the Troubleshooting the hearing aid Turned OFF section...
  • Page 85 The hearing aid LED light blinks GREEN when Continuously blinking. the hearing aid See the Troubleshooting is placed in the section. charger (MNB T R only) Short GREEN blink Long ORANGE blink Short ORANGE blink...
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