Neptronic SKE4-N Series Installation Instructions And User Manual
Steam humidifier
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Summary of Contents for Neptronic SKE4-N Series
- Page 1 Steam Humidifier SKE4-N Series Installation Instructions and User Manual READ AND SAVE THESE INSTRUCTIONS 4011008 SKE4-N-ESL-240812 (V2.07)
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Page 2: About The Manual
Please observe the local regulations concerning the provision of electrical installations. Correct Use Neptronic systems and its products are designed only for humidification use. Any other application is not considered appropriate for the intended purpose. The manufacturer cannot be made liable for any damage resulting from incorrect use. -
Page 3: Table Of Contents
Wall Mounting - Humidifier with OSHPD Preapproval (OSP) .................... 18 Positioning - Humidifier with SDU ............................21 Positioning and Mounting - Weather Proof Enclosure Unit ....................25 General Recommendations ............................25 Steam Dispersion System ..............................26 Steam Dispersion System Selection ..........................26 www.neptronic.com Page | - 2 -... - Page 4 List of Alarms ..................................63 Manual Water Level Calibration ............................65 Start-up Procedure ................................67 Service ....................................69 Cleaning the Evaporation Chamber........................... 69 Troubleshooting ..................................74 Exploded View and Bill of Material ............................75 www.neptronic.com Page | - 3 -...
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Page 5: Overview
Steam manifold with two eyelets, adapted for applications with restricted air Steam Absorption Manifold with duct dimensions. Allows steam absorption for relatively short distance 2 Eyelets (S.A.M.E2) applications (less than 5 feet or 1500 mm). www.neptronic.com Page | - 4 -... -
Page 6: Visual Overview
Manual Drain Valve Right Side Printed Circuit Board Access Door to Evaporation Low Voltage Chamber Compartment Rail Guide Access Panel to High Voltage Compartment Illustration 1 - Overview of the Humidifier (SKE4-N02 to N60) www.neptronic.com Page | - 5 -... - Page 7 SKE4-N Steam Humidifier Installation Instructions and User Manual Illustration 2 - Overview of the Humidifier (SKE4-N30X to N100) www.neptronic.com Page | - 6 -...
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Page 8: Standard Humidifier Unit
32 [813] 33 ¼ [845] 15 [381] 135 [61] 225 [102] SKE4-N40 SKE4-N50 SKE4-N60 SKE4-N30 X SKE4-N40 X SKE4-N70 24 ⅜ [619] 47 ¾ [1213] 33 [838] 320 [145] 444 [200] SKE4-N80 SKE4-N90 SKE4-N100 www.neptronic.com Page | - 7 -... -
Page 9: Humidifier With Space Distribution Unit
7 ¾ [197] 118 [53] 163 [74] SKE4-N14 [565] [1010] 20 [9] SKE4-N16 11 ⅜ 43 ⅜ 22 ¼ SDU4-3 SKE4-N20 32 [813] 15 [381] 128 [58] 173 [79] [565] [289] [1102] 30 [14] SKE4-N30 www.neptronic.com Page | - 8 -... -
Page 10: Humidifier With Oshpd Preapproval (Osp)
SKE4-N10 SKE4-N14 15 ⅛ [384] SKE4-N16 32 [813] 22 ¼ [565] 100 [45] 145 [66] SKE4-N20 SKE4-N30 SKE4-N20 L SKE4-N40 15 ⅛ [384] 32 [813] 33 ¼ [845] 120 [54] 210 [95] SKE4-N50 SKE4-N60 www.neptronic.com Page | - 9 -... -
Page 11: Weather Proof Enclosure
SKE4-N50 SKE4-N60 SKE4-N30 X SKE4-N40 X 60 [1524] 41.2 [1022] 31.1 [789] 420 [191] 544 [247] 3 [76] SKE4-N70 SKE4-N80 SKE4-N90 60 [1524] 41.2 [1022] 31.1 [789] 420 [191] 544 [247] 4 [100] SKE4-N100 www.neptronic.com Page | - 10 -... -
Page 12: Weather Proof Enclosure - Oshpd Preapproval (Osp)
175 [80] SKE4-N14 SKE4-N16 SKE4-N20 41.1 [1044] 29.6 [753] 17.2 [437] 130 [59] 175 [80] 2 [51] SKE4-N30 SKE4-N20 L SKE4-N40 41.1 [1044] 40.6 [1032] 17.2 [437] 195 [89] 285 [129] 3 [76] SKE4-N50 SKE4-N60 www.neptronic.com Page | - 11 -... -
Page 13: Output And Power Consumption - Humidifier
WARNING: For Modulating Humidifier, maintain the maximum power of the electrical installations according to the information in Table 6 - Output and Power Consumption. Do not consider a possible reduction of steam output due to modulation. www.neptronic.com Page | - 12 -... -
Page 14: Mechanical Installation
Location WARNING: The SKE4 series is designed for indoor installation only. For outdoor installation, the SKE4 must be installed using a Neptronic weather proof enclosure (see Positioning and Mounting - Weather Proof Enclosure Unit on page 25). Failure to follow these guidelines will void the warranty. -
Page 15: Positioning
Provide a level, solid foundation and ensure that the floor beneath the humidifier is waterproof to withstand any water spillage during servicing or in the event of a problem. Illustration 8 - Positioning the Humidifier www.neptronic.com Page | - 14 -... -
Page 16: Wall Mounting
33 ¼ [845] 28 ¼ [718] 21 ¼ [540] 7/8 [22] SKE4-N40 SKE4-N50 SKE4-N60 Note: Models SKE4-N30X to N100 cannot be wall mounted and must be properly secured to the ground using the adjustable legs. www.neptronic.com Page | - 15 -... - Page 17 4. Drill 4 screws 1/4” (6mm) (not supplied) into the slotted holes of the bottom bracket, to secure the bracket to the support or wall. Top Bracket ؼ (6mm) Screws (by others) Bottom Bracket Illustration 10 - Mounting Bracket Attachment www.neptronic.com Page | - 16 -...
- Page 18 7. From inside the humidifier, drill 2 (models SKE4-N02 to N30) or 4 (models SKE4-N20L to N60) screws (supplied) into the center of the bottom bracket, in order to secure the humidifier to the support or wall. Illustration 12 - Bottom Mounting Bracket Connection www.neptronic.com Page | - 17 -...
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Page 19: Wall Mounting - Humidifier With Oshpd Preapproval (Osp)
33 ¼ [845] 28 ¼ [718] 20 ¼ [514] 7/8 [22] SKE4-N50 SKE4-N60 Note: Models SKE4-N30X to N100 cannot be wall mounted and must be properly secured to the ground using the adjustable legs. www.neptronic.com Page | - 18 -... - Page 20 5. Secure the humidifier to the top bracket, by placing the back inserts into the open slots located on the edge of the center of the top bracket. Illustration 15 - OSHPD Top Mounting Bracket Insertion www.neptronic.com Page | - 19 -...
- Page 21 From on top of the humidifier, drill 1 (models SKE4-N02 to N30) or 2 (models SKE4-N20L to N60) screws (supplied) into the center of the top bracket, in order to secure the humidifier to the support or wall. Illustration 17 - OSHPD Top Mounting Bracket Connection www.neptronic.com Page | - 20 -...
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Page 22: Positioning - Humidifier With Sdu
156 [3962] *Note: Without additional ventilation, the dimension “A” will need to be at least 54” (1.35 m) from the ceiling. Maintenance of the SDU Clean the blower if there is an accumulation of dust. www.neptronic.com Page | - 21 -... -
Page 23: Remote Installation - Humidifier With Sdu
SKE4-N16 (48 lb/h) 96 [2438] SKE4-N20 (60 lb/h) SDU4-3 114 [2896] SKE4-N30 (90 lb/h) 156 [3962] *Note: Without additional ventilation, the dimension “A” will need to be at least 54” (1.35 m) from the ceiling. www.neptronic.com Page | - 22 -... - Page 24 SKE4-N06 SKE4-N10 SDU4-2 18 ½ [470] 7 ½ [191] 14.9 [377] 1 [25] 1 ¾ [45] SKE4-N14 SKE4-N16 SKE4-N20 SDU4-3 18 ½ [470] 7 ½ [191] 18.9 [480] 1 [25] 1 ¾ [45] SKE4-N30 www.neptronic.com Page | - 23 -...
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Page 25: Mounting Bracket
2) Secure the front cover onto the remote SDU mounting bracket by fastening it with 6x 8-32 (M4 x 0.7) screws (supplied). Side Cover Side Cover Mounting Bracket Front Cover Illustration 21 - Remote SDU Cover Installation www.neptronic.com Page | - 24 -... -
Page 26: Positioning And Mounting - Weather Proof Enclosure Unit
Bolt Diameter Model (OSP) Bolt Diameter SKE4-N02 to SKE4-N60 5/16'' (8mm) SKE4-N02 to SKE4-N60 (8) 1/4" grade 5 bolts SKE4-N30X to SKE4-N100 ½'' (12mm) SKE4-N30X, N40X, N70 to N100 (8) 3/8" grade 5 bolts www.neptronic.com Page | - 25 -... -
Page 27: Steam Dispersion System
Steam Dispersion System Steam Dispersion System Selection In order to prevent the accumulation of condensation in air ducts, Neptronic has designed four basic configurations of steam distribution systems to provide the most economical solution for any particular application. Steam Absorption Manifold (S.A.M.) Horizontal Duct The S.A.M. - Page 28 3 feet (900 mm), or where low air duct temperatures are present. The Multi-Steam is custom made to the dimensions of the duct or AHU. Instructions to install the Multi-Steam system are described in a specific installation instructions manual enclosed with the Multi-Steam system. Illustration 26 - Multi Steam System www.neptronic.com Page | - 27 -...
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Page 29: Positioning S.a.m. And S.a.m.e2
Note: A steam header having an inlet of 3’’ (76 mm) and two or three outlets of 2’’ (51 mm) is required when using S.A.M. steam manifolds for models SKE4-N20L to N60 (purchased seperately). www.neptronic.com Page | - 28 -... -
Page 30: Placement Of Steam Pipe In Horizontal Duct
(250mm) (200mm) Illustration 29 – 2” (51 mm) Diameter Pipe Placement: Horizontal Duct Note: 2” (51 mm) steam pipe must be supported on the end by appropriate duct hanger or strap (supplied by others). www.neptronic.com Page | - 29 -... -
Page 31: Placement Of Steam Pipe In Vertical Duct
36’’ minimum 24’’ minimum (250mm) (900mm) (600mm) 1/2 W 1/4 W 1/4 W 1/2 W 1/6 W 1/3 W 1/3 W 1/6 W Illustration 32 - 2’’ (51 mm) Diameter Pipe Placement: Vertical Duct www.neptronic.com Page | - 30 -... -
Page 32: Steam Output Connections
(0.67 m for each kg/hr) with a maximum of 50 feet (15 m). Consult factory for longer steam line runs. • If you are using a rigid copper pipe, use insulation to diminish condensate build-up. www.neptronic.com Page | - 31 -... -
Page 33: S Trap Installation On The Steam Line
8" Minimum 12’’ Use "S" separator (203mm) (305mm) when ceiling space is Steam outlet limited and you need to create 15% slopes Connect to open drain Illustration 35 - Steam Separator (S trap) Installation www.neptronic.com Page | - 32 -... -
Page 34: Position Of Steam Outputs
7 ½” SKE4-N40 (191 mm) (406 mm) SKE4-N50 SKE4-N60 SKE4-N30 X 10 ⅞” 18.2” SKE4-N40 X (276 mm) (462 mm) SKE4-N70 SKE4-N80 10 ⅞” 9” 9.2” SKE4-N90 (276 mm) (229 mm) (234 mm) SKE4-N100 www.neptronic.com Page | - 33 -... -
Page 35: Plumbing Connections
2 ⅞ [73] SKE4-N02 to N06 7 [178] 1 ½ [38] 2 ½ [64] 3 ¼ [83] 2 ⅞ [73] SKE4-N10 to N60 12 [304] 7 [178] 1 ½ [38] 2 ½ [64] 3 ¼ [83] www.neptronic.com Page | - 34 -... - Page 36 Note: For models SKE4-N30 X to N100, the water supply inlet and main drain outlet are located on the right hand side of the humidifier by default. Left hand side or bottom placement (only with weather proof enclosure option) are available upon request. www.neptronic.com Page | - 35 -...
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Page 37: Water Treatment Guidelines
Connect to male threaded part of pipe Main Drain: Pan Drain: Water Filter Connect 1/2” (DN15) Connect 3/4” (DN20) elbow fitting to compression fitting to hydraulic pipe hydraulic pipe Illustration 38 - Water Supply and Drain Connections www.neptronic.com Page | - 36 -... -
Page 38: Water Drain Connections
A minimum 1’’ (25mm) air gap must be kept between the connection of the humidifier drain pipes and the open drain line. SKE4 Humidifier Front Back Ø ½” Ø ¾” (DN15) (DN20) Minimum 8" (200mm) Illustration 39 - Plumbing Connection to Open Drain www.neptronic.com Page | - 37 -... -
Page 39: Weather Proof Enclosure Plumbing Connection
Main Drain ¾ (DN20) Copper pipe (by others) field installed Pan Drain for connection to side outlets ¾ (DN20) Minimum 8" (200mm) Models SKE4-N30X to N100 Illustration 40 - Weather Proof Enclosure Plumbing: Front View www.neptronic.com Page | - 38 -... -
Page 40: Weather Proof Enclosure Water Drain Valve
For ultrapure deionised or reverse osmosis water (2-10 µS/cm), the pure DI humidifier option must be used. • As the humidifier is equipped with the Neptronic Anti-Foaming Energy Conservation (AFEC) system, which drains the humidifier in the presence of foam to ensure clean and safe operation, the use of softened water is not required. -
Page 41: Chloride Concentration In Water Supply
Here are some general guidelines to follow for chloride concentration based on the type of water used: Water Source Chloride (mg/L or PPM) RO/DI < 5 Softened < 30 < 50 www.neptronic.com Page | - 40 -... -
Page 42: Electrical Connections
Ensure that the ground conductor is equipped with a ring terminal and is connected directly to the electrical panel. Disconnect Switch One Phase Three Phase Connection Connection Illustration 42 - One and Three Phase Power Connections www.neptronic.com Page | - 41 -... -
Page 43: Power Supply Hole Locations
For humidifiers having the weather proof enclosure, designated power supply holes are located in the bottom of the high voltage compartment, enabling field wiring to pass through. Power Supply Power Supply Holes Holes Models SKE4-N02 to N60 Models SKE4-N30X to N100 Illustration 44 - Power Supply Holes (Weather Proof Enclosure) www.neptronic.com Page | - 42 -... -
Page 44: Low Voltage Control Connections
The Printed Circuit Board (PCB) of the SKE4 Steam Humidifier is equipped with an advanced microprocessor, which controls all the functions of the humidifier. All electrical control connections have been grouped alongside the bottom left corner of the PCB. www.neptronic.com Page | - 43 -... -
Page 45: Safety Contact Connections
The On/Off demand contact must be wired between TB3 1&5. When contact is closed, 24V is supplied and the SKE4 unit will operate at 100%. When contact is open it will stop the unit idle state. *This demand contact only works for the operation of On/Off models www.neptronic.com Page | - 44 -... -
Page 46: Dry Contacts
ON/OFF Humidifier For operation of On/Off humidifiers, connect the On/Off demand contact between TB3 1&5. If this contact opens, the SKE4 unit will turn off. If this contact closes, the SKE4 unit will operate. www.neptronic.com Page | - 45 -... -
Page 47: Modulating Humidifier
Illustration 47 - Control Signal from HRO20 Humidistat with Optional Remote Humidity Sensor (SHR10 or SHC80) Humidity Control by Humidifier (Internal Mode) Humidity controlled internally, using SHR10 or SHC80 as space sensor: Illustration 48 - Humidity Signal from Remote Humidity Sensor (SHR10 or SHC80) www.neptronic.com Page | - 46 -... -
Page 48: Controls Placement (Steam Dispersed Into A Duct Or Ahu)
Steam dispersion manifold Or room HRO20 humidistat SHS80 high limit for constant flow and VAV application (or any other device detecting humidity) Illustration 49 - Controls Placement (Steam Dispersed into a Duct or AHU) www.neptronic.com Page | - 47 -... -
Page 49: Controller Configuration
The back/menu button is used to go to previous menu or to access the Main Back/Menu Button Menu page from the Idle Screen. The enter button is used to advance to the next sub-menu, to access the selected Enter Button option or to confirm set parameter value. www.neptronic.com Page | - 48 -... -
Page 50: Idle Screen
Grants access to General, User and Service menus. 4433 Installation Grants access to General, User, Service and Installation menus. 5544 Integration Grants access to General, User, Service, Installation and Integration menus. Note: To modify or retrieve lost passwords, please contact factory. www.neptronic.com Page | - 49 -... -
Page 51: Menu Navigation And Configuration
Note: Available settings and range selections may vary depending on current configuration. The tables in the following sections display all the possible selections. The Description/Notes column indicates the conditions required for the associated setting to appear. www.neptronic.com Page | - 50 -... -
Page 52: Menu - General
* (Ok, Leak) If Leak is displayed, it indicates that there is a leak within the water line. WtrLvlLow: Current value * (Inactive, Active) Displays the status of the resistive low water level sensor. www.neptronic.com Page | - 51 -... - Page 53 Download required, Download in progress, Displays the current system status. Non-operational, Backup in progress) System Vendor: Neptronic Displays the name of the vendor of the product. (Always Neptronic) Model: Displays the humidifier model name. www.neptronic.com Page | - 52 -...
- Page 54 * (None, BOR, Pin, POR, Soft, IWDG, PCB Reset Button); POR = Power-on Reset; Soft = Software Reset; ResetReason: None WWDG, LPWR, Unknown) IWDG = Independent Watchdog; WWDG = Windowed Watchdog; LPWR = Low Power Reset; Unknown = Unknown Cause www.neptronic.com Page | - 53 -...
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Page 55: Menu - User Settings
Set the bias value for the humidity measured by the HRL24 HumidityBias: 0.0%RH Units: %RH controller. Displays whether the setpoint obtained from the HRL24 controller LockSetpnt: Unlock Unlock, Lock can be modified or not. www.neptronic.com Page | - 54 -... -
Page 56: Menu - Service
Perform one of the following actions for the humidifier: reset warning None, ResetAlarms, Drain, ResetCounters, Request: None alarms, initiate a drain cycle, reset service counters, fill the evaporation Filling, WaterCalib chamber or calibrate the water level sensor. www.neptronic.com Page | - 55 -... -
Page 57: Menu - Installation
(Network option only applicable for BACnet/Modbus models.) StpntSrc: None None, Internal, ControlInput Displays the supply high limit demand setpoint source. HumidityControl HumLowDeadBand: 1.00% min: 0.00%, max: 100.00% Set the lower limit deadband value for the humidity demand. www.neptronic.com Page | - 56 -... - Page 58 0.000V * (min: 0.000V, max: 10.000V) Displays the value of the resistive high water level sensor signal. WaterTemp WtrTempSig: 0.000V * (min: 0.000V, max: 10.000V) Displays the value of the water temperature sensor signal. www.neptronic.com Page | - 57 -...
- Page 59 (The humidifier must be connected to an SD card.) Set the delay time after which the SDU fan will close once it is no longer FanOffDelay: 5min min: 5min, max: 20min needed. (Only appears if FanTrgt is set to SDUFan.) www.neptronic.com Page | - 58 -...
- Page 60 Select whether to perform an automatic tank rinse cycle upon each start-up of StartupRinse: Off, On the humidifier. Set the value of the proportion of the total drain duration the clean valve will CleanValveDelay: min: 0%, max: 80% be open. www.neptronic.com Page | - 59 -...
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Page 61: Menu - Integration
RxLost: Displays information on the transmitted communication frames for troubleshooting purposes. TxLost: Set the User Datagram Protocol (UDP) port number. BACnetIPPort: 47808 min: 0, max: 65535 BACnet port number is set by default. www.neptronic.com Page | - 60 -... - Page 62 Off, On sent to the email configured in the SMTP sub-menu. If turned to On, then the humidifier event messages will be AppMsg: Off, On sent to the email configured in the SMTP sub-menu. www.neptronic.com Page | - 61 -...
- Page 63 Current value Displays the actual default gateway. ActualDnsServer: Current value Displays the actual DNS server. ETHSettings Displays the MAC address of the Ethernet interface. EthernetMacAdd: Current value (Only applicable if using an Ethernet connection.) www.neptronic.com Page | - 62 -...
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Page 64: List Of Alarms
Indicates that a water leak has been detected. Verify the water line for signs of leaks and ensure WaterLeak Manual * that all piping and water connections have been properly installed and secured. www.neptronic.com Page | - 63 -... - Page 65 Change PCB (Warning) saved, or some existing configurations will not be loaded. * Use Reset Alarms function in Request setting (see page 55). ** Use Reset Counters function in Request setting (see page 55). www.neptronic.com Page | - 64 -...
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Page 66: Manual Water Level Calibration
If the water level sensor has been overfilled, open the manual drain valve to remove the additional water. • Once the water has reached the resistive low probe, press and hold Enter for 3 seconds to proceed. www.neptronic.com Page | - 65 -... - Page 67 If the water level sensor has been overfilled, open the manual drain valve to remove the additional water. • Once the water has reached the resistive high probe, press and hold Enter for 3 seconds to proceed. 3. The manual water level calibration process is now complete. www.neptronic.com Page | - 66 -...
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Page 68: Start-Up Procedure
Verify that the setpoints are properly adjusted. 13. Turn the power on using the disconnect switch or circuit breaker. 14. Confirm the control set-up of the humidifier and verify that the setpoints are properly adjusted. www.neptronic.com Page | - 67 -... -
Page 69: Safety Test
5. Once the drain cycle is complete, restart the humidifier by pressing and holding the Power button for 3 seconds. 6. Reset the Airflow switch if needed. 7. The humidifier is now ready for normal operation. www.neptronic.com Page | - 68 -... -
Page 70: Service
At the end of the second drain cycle, check the temperature of the evaporation chamber. To check the temperature, open the front door of the humidifier and touch the chamber with the back of your hand. If necessary, repeat the above steps until the chamber is cool enough to handle. www.neptronic.com Page | - 69 -... - Page 71 2. Uncouple the clamp connectors to let the evaporation chamber hang down, in order to remove the additional water. 3. Once the additional water has stopped flowing down the evaporation chamber, recouple the clamp connectors to reconnect the chamber. www.neptronic.com Page | - 70 -...
- Page 72 Turn the two latches located around the evaporation chamber. SKE4-N20L to SKE4-N60 Turn the three latches located around the evaporation chamber. Disengage the latch and remove the band clamp located around the evaporation SKE4-N30X to SKE4-N100 chamber. www.neptronic.com Page | - 71 -...
- Page 73 8. At the end of the maintenance procedure, replace the previous gasket attached to the top of the evaporation chamber with a new one. Contact your local Neptronic representative to order a new gasket. Refer to item 3 of the Bill of Material section for the appropriate part number.
- Page 74 After the water boils for 6 hours in the chamber, it is laden with minerals and solutions. This affects the humidity output and the efficiency of the humidifier. Diluting the boiling water with a drain cycle will improve the performance of the humidifier. www.neptronic.com Page | - 73 -...
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Page 75: Troubleshooting
Verify that the connections of the FFC cable are Humidifier is producing connected properly. properly secured and are on the correct side. steam (Screen turned Off, Status Display LED: Blue) The LCD display is defective. Replace the LCD display. www.neptronic.com Page | - 74 -... -
Page 76: Exploded View And Bill Of Material
SKE4-N Steam Humidifier Installation Instructions and User Manual Exploded View and Bill of Material Exploded View SDU Cabinet (Optional) SKE4 Cabinet Illustration 54 - Exploded View Part 1 www.neptronic.com Page | - 75 -... - Page 77 SKE4-N Steam Humidifier Installation Instructions and User Manual Plumbing Compartment Electrical Compartment Illustration 55 - Exploded View Part 2 www.neptronic.com Page | - 76 -...
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Page 78: Bill Of Material
SP 3014 SDU transformer See table below Fuse inside SDU SDU4-1, SDU4-2 & SDU4-3 SP 5101 SDU airflow switch SDU4-1, SDU4-2 & SDU4-3 SP 4137 SDU plastic grill SDU4-1, SDU4-2 & SDU4-3 SP 4131-11 www.neptronic.com Page | - 77 -... - Page 79 SW 5963 (9x) SW SK4TEMPSENS-12 DP13-3006 SP 3384 SP 3100 (3x) 480V/3 SW 5969 (9x) SW SK4TEMPSENS-12 DP13-3008 SP 3383 DP11-6008 (3x) SKE4-N100 DP13-3008 SP 3384 SP 3100 (3x) 600V/3 SW 5970 (9x) SW SK4TEMPSENS-12 www.neptronic.com Page | - 78 -...
- Page 80 400 Lebeau blvd, Montreal, Qc, H4N 1R6, Canada www.neptronic.com Toll free in North America: 1-800-361-2308 Tel.: (514) 333-1433 Fax: (514) 333-3163 Customer service fax: (514) 333-1091 Monday to Friday: 8:00am to 5:00pm (Eastern time)
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