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Schwinn 510Ei Troubleshooting Manual
Schwinn 510Ei Troubleshooting Manual

Schwinn 510Ei Troubleshooting Manual

How do i clear the "please stride" error message

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3/12/24, 9:54 AM
Schwinn 411:  How do I clear the "Please Stride" error message?
Follow this troubleshooting guide to help resolve a "Please Stride" error message on the console of your Schwinn 411 Elliptical.
Some common complaints may include:
Error code displayed
Please Stride message
Stride error code
 
Follow these steps to troubleshoot the issue
 
Tools you may need:
Phillips head screwdriver
Flathead screwdriver
(2) 6mm hex/Allen wrenches or the wrench from the
hardware card included with your machine
Magnet
Voltmeter
1.
Inspect the cables at the console. Unplug your machine from power. Use a Phillips head screwdriver to remove the 4
screws connecting the console to the mast. Lift the console up to expose the cables (reference 1). Disconnect and
inspect the cables and connections coming from the console for damage, such as crimps, cuts, or bent pins. If the
cables are undamaged, plug them back in, ensuring they are oriented in the correct direction, and retest your machine
[12838.A]. If the console or the cable coming from the console is damaged,
coming from the mast is damaged,
about:blank
Schwinn 411:  How do I clear the "Please Stride" error message?
order a Console Mast
Cable [12838.C]
(Reference 1)
order a
Console [12838.B]. If the cable
ID: 12838.1
1/6

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Summary of Contents for Schwinn 510Ei

  • Page 1 Schwinn 411:  How do I clear the "Please Stride" error message? ID: 12838.1 Follow this troubleshooting guide to help resolve a "Please Stride" error message on the console of your Schwinn 411 Elliptical. Some common complaints may include: Error code displayed...
  • Page 2 3/12/24, 9:54 AM Schwinn 411:  How do I clear the "Please Stride" error message? The bolts circled in red need to be removed to access the cables between the console and the console mast. Inspect the cables circled in teal for damage.
  • Page 3 3/12/24, 9:54 AM Schwinn 411:  How do I clear the "Please Stride" error message? Inspect the 10-pin cables circled in red for damage.  If the issue persists, unplug your elliptical and wait 5 minutes before continuing. Watch this video for help accessing the servo motor:  How to Replace the Servo Motor on a Bike or...
  • Page 4 3/12/24, 9:54 AM Schwinn 411:  How do I clear the "Please Stride" error message? The mast to servo cable is highlighted in yellow. Inspect the entire length for damage and a secure connection. If the issue persists, check the speed sensor for damage. Unplug your machine from power and remove the right side crank cover.
  • Page 5 A Customer Care Agent will be able to assess your current warranty eligibility and provide you with your options. Please note that if you did not purchase your machine directly from BowFlex, Schwinn, or Nautilus, we will need a copy of your purchase receipt in order to register your machine for warranty.
  • Page 6 3/12/24, 9:54 AM Schwinn 411:  How do I clear the "Please Stride" error message? he referenced part cannot be repaired/replaced. The recommended solution is a Whole Good Replacement. Please refer to the Whole Good Replacement Options Flow for next steps. 3 Parts Reference Table  ...

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