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3/12/24, 9:55 AM
Schwinn 411: Why is the resistance not changing when adjusted?
Follow this troubleshooting guide to help resolve resistance issues on your Schwinn 411 Elliptical.
Some common complaints may include:
Resistance isn't changing
Can't adjust resistance
Resistance buttons not working
Too easy to pedal
Too difficult to pedal
Follow these steps to troubleshoot the issue
Tools you may need:
Phillips head screwdriver
Flathead screwdriver
(2) 6mm hex/Allen wrenches or the wrench from the
hardware card included with your machine
Voltmeter
1.
Inspect the cables at the console. Unplug your machine from power. Use a Phillips head screwdriver to remove the 4
screws connecting the console to the mast and lift the console/handlebars up to expose the cables (reference 1).
Disconnect and inspect the cables and connections coming from the console and the frame for damage, such as
crimps, cuts, or bent pins. If the cables are undamaged, plug them back in, ensuring they are oriented in the correct
direction, and retest your machine [12843.A]. If the console or the cable coming from the console is damaged,
a
Console [12843.B]. If the cable coming from the console mast is damaged,
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Schwinn 411: Why is the resistance not changing when adjusted?
(Reference 1)
ID: 12843.1
order a Console Mast
Cable [12843.C]
order
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Summary of Contents for Schwinn 510Ei
- Page 1 Schwinn 411: Why is the resistance not changing when adjusted? Schwinn 411: Why is the resistance not changing when adjusted? ID: 12843.1 Follow this troubleshooting guide to help resolve resistance issues on your Schwinn 411 Elliptical. Some common complaints may include: Resistance isn't changing...
- Page 2 3/12/24, 9:55 AM Schwinn 411: Why is the resistance not changing when adjusted? The bolts circled in red need to be removed to access the cables between the console and the console mast. Inspect the cables circled in teal for damage.
- Page 3 3/12/24, 9:55 AM Schwinn 411: Why is the resistance not changing when adjusted? The mast to servo cable is highlighted in yellow. Inspect the entire length for damage and a secure connection. With the shrouds still removed, plug your machine back in and use the console to begin a workout. Adjust the resistance level using the increase/decrease resistance buttons (reference 3).
- Page 4 3/12/24, 9:55 AM Schwinn 411: Why is the resistance not changing when adjusted? Start a workout and attempt to increase the resistance using the buttons circled in red. Your console may look different from what is pictured. The console in this image is from the 2013 model. Listen for servo motor movement.
- Page 5 3/12/24, 9:55 AM Schwinn 411: Why is the resistance not changing when adjusted? The servo motor is circled in red. Watch the motor for movement as you adjust the resistance. If the servo motor is not responding appropriately to console commands, test the cable from the servo motor with a voltmeter.
- Page 6 A Customer Care Agent will be able to assess your current warranty eligibility and provide you with your options. Please note that if you did not purchase your machine directly from BowFlex, Schwinn, or Nautilus, we will need a copy of your purchase receipt in order to register your machine for warranty.
- Page 7 3/12/24, 9:55 AM Schwinn 411: Why is the resistance not changing when adjusted? Part Description Part SKU Console 8016344 Console Mast Cable 8015621 Eddy Brake Assembly 8015705 Mast to Servo Cable 8016207 Servo Motor 8016206 3 Contact Tech Team / Advanced Troubleshooting If the issue was not resolved in the steps listed, contact the Tech Team or send an Advanced Troubleshooting case.
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