HP OmniBook X Flip 16 Maintenance And Service Manual

16 inch 2-in-1 laptop

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Maintenance and Service Guide

HP OmniBook 7 Flip 16 inch 2-in-1 Laptop

Next Gen AI PC: Model numbers: 16-

au0xxx

HP OmniBook X Flip 16 inch 2-in-1 Laptop

Next Gen AI PC: Model numbers: 16-

as0xxx

SUMMARY

This guide provides maintenance information about such topics as spare parts, removal and replacement of

parts, security, and backing up.

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Summary of Contents for HP OmniBook X Flip 16

Page 1 Maintenance and Service Guide HP OmniBook 7 Flip 16 inch 2-in-1 Laptop Next Gen AI PC: Model numbers: 16- au0xxx HP OmniBook X Flip 16 inch 2-in-1 Laptop Next Gen AI PC: Model numbers: 16- as0xxx SUMMARY This guide provides maintenance information about such topics as spare parts, removal and replacement of...
Page 2: Legal Information
Intel, Arc, Core, and Thunderbolt to be bound by the terms of the HP End Not all features are available in all editions or are trademarks of Intel Corporation or User License Agreement (EULA).
Page 3 Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter provided by HP comply with the user-accessible surface temperature limits defined by applicable safety standards.
Page 4 Important notice about Customer Self-Repair parts Your computer includes Customer Self-Repair parts and parts that should be accessed only by an authorized service provider. IMPORTANT: Removal and replacement procedures for Customer Self-Repair parts on page 30 for details. Accessing parts described in Removal and replacement procedures for authorized service provider parts on page 40 can damage the computer or void your warranty.
Page 5: Table Of Contents
Preventing electrostatic damage to equipment............................23 Personal grounding methods and equipment............................23 Grounding the work area......................................24 Recommended materials and equipment..............................24 Cleaning your computer........................................25 Enabling HP Easy Clean (select products only) ............................25 Removing dirt and debris from your computer............................25...
Page 6 7 Backing up, restoring, and recovering....................................69 Backing up information and creating recovery media...........................69 Using Windows tools for backing up.................................69 Using the HP Cloud Recovery Download Tool to create a recovery USB flash drive (select products only)................................................69 Restoring and recovering your system..................................69 Creating a system restore .......................................70...
Page 7 Accessing HP PC Hardware Diagnostics Windows..........................75 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant..........75 Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only).....76 Downloading HP PC Hardware Diagnostics Windows.........................76 Downloading the latest HP PC Hardware Diagnostics Windows version from HP..........76 Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store........76...
Page 8: Product Description
Product Name HP OmniBook 7 Flip 16 inch 2-in-1 Laptop Next Gen AI PC Model numbers: 16-au0xxx CTO model number: 16t-au000 HP OmniBook X Flip 16 inch 2-in-1 Laptop Next Gen AI PC Model numbers: 16-as0xxx CTO model number: 16t-as000 Processors Intel®...
Page 9 HP Audio Boost 2.0 Video HP 5 MP Camera: AI integrated, USB2, indicator LED, 1 × infrared (IR) LED, f2.0, 5 MP BSI sensor, WDR/TNR/HDR, 88° wide field-of-view (WFOV) Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise...
Page 10 Multitouch gestures enabled Precision touchpad support Taps enabled as default Modern trackpad gestures Power requirements Battery (polymer, HP Long Life) 4 cell, 68 Whr HP Fast Charge Technology Smart AC adapters (USB-C®, slim, straight) (select products only) 65 W Power cord (select products only) C5, premium, 1 m (3.3 ft), sticker...
Page 11 Table 1-1 Product components and their descriptions (continued) Category Description Sensor hub Operating system Windows® 11 Home 64 NextGen Premium Windows 11 Home 64 NextGen Standard Windows 11 Pro 64 NextGen Premium Windows 11 Pro 64 NextGen Standard Windows 11 Home 64 NextGen Premium Single Language Africa Market PPP Windows 11 Home 64 NextGen Standard Single Language Africa Market PPP Windows 11 Home 64 NextGen Premium Single Language APAC EM PPP Windows 11 Home 64 NextGen Standard Single Language APAC EM PPP...
Page 12: Getting To Know Your Computer
For additional safety information, see the Regulatory, Safety, and Environmental Notices . To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
Page 13: Left Side
Interface (HDMI) device. USB Type-C® power connector and Connects an AC adapter that has a USB Type-C connector, Thunderbolt™ port with HP Sleep and Charge supplying power to the computer and, if needed, charging the and DisplayPort™ output computer battery.
Page 14: Display
The Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Wake-on-voice (select products only) Use the wake-on-voice feature to bring the computer out of the Sleep state quickly.
Page 15 Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Chapter 2 Getting to know your computer...
Page 16: Keyboard Area
Keyboard area Keyboards can vary by language. NOTE: The keyboard area, including the function keys and (select products only) power key, is disabled in stand, tent, and tablet modes. To enable the keyboard, including the power key, change to the clamshell mode. Touchpad settings and components Learn the touchpad settings and components.
Page 17: Lights
Table 2-4 Touchpad components and their descriptions Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. Left touchpad button Functions like the left button on an external mouse. Right touchpad button Functions like the right button on an external mouse.
Page 18: Special Keys
Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. ● Off: Computer sound is on. Microphone mute light ●...
Page 19 Table 2-6 Special keys and their descriptions Component Description Displays system information when pressed in combination with the key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.
Page 20: Bottom
Table 2-6 Special keys and their descriptions (continued) Component Description Power button ● When the computer is off, press the button briefly to turn on the computer. When the computer is on, press the button briefly to ● initiate Sleep. ●...
Page 21: 360 Modes
Table 2-7 Bottom components and their descriptions (continued) Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Page 22 Table 2-8 Service label components (continued) Component HP product name and model number ● Regulatory labels—Provide regulatory information about the computer. ● Wireless certification labels—Provide information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.
Page 23: Illustrated Parts Catalog
Illustrated parts catalog Use this chapter to determine the spare parts that are available for the computer. Computer major components To identify the computer major components, use this illustration and table. Chapter 3 Illustrated parts catalog...
Page 24 Top cover with keyboard NOTE: For a detailed list of country codes, see Top cover with keyboard on page For use in HP OmniBook 7 models (glacier silver) P29036-xx1 NOTE: Only available as -001 United States and -DB1 French Canada.
Page 25: Display Assembly Subcomponents
Heat sink P29019-001 (13) P29018-001 (14) Bottom cover Glacier silver P29016-001 Eclipse gray (available only for HP OmniBook X models) P29017-001 Display assembly subcomponents To identify the display assembly subcomponents, use this illustration and table. Chapter 3 Illustrated parts catalog...
Page 26: Miscellaneous Parts
Display back cover (includes wireless antennas and panel stretchable tape) Glacier silver, OLED models P29008-001 Glacier silver, LED models P29010-001 Eclipse gray, OLED models (available only for HP OmniBook X models) P29009-001 Eclipse gray, LED models (available only for HP OmniBook X models) P29011-001 Miscellaneous parts To identify the miscellaneous parts, use this table.
Page 27 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number South Africa L22325-001 Switzerland L22324-001 United Kingdom L22320-001 Chapter 3 Illustrated parts catalog...
Page 28: Removal And Replacement Procedures Preliminary Requirements
Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: ● Tweezers ● Hook turner, 1. 1 mm - 1.2 mm (for display panel removal) ●...
Page 29: Electrostatic Discharge Information
● Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation or Sleep mode, turn the computer on, and then shut it down through the operating system. ●...
Page 30: Preventing Electrostatic Damage To Equipment
Table 4-1 Static electricity occurrence based on activity and humidity Event 55% relative 40% relative 10% relative humidity humidity humidity Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V...
Page 31: Grounding The Work Area
Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity: ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●...
Page 32: Cleaning Your Computer
Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.
Page 33: Cleaning Your Computer With A Disinfectant
Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.
Page 34: Caring For Wood Veneer (Select Products Only)
When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information To find the HP support that you need, use this information. Caring for wood veneer (select products only)
Page 35 Search collect Chrome device logs. Technical bulletins To locate technical bulletins: Go to www.hp.com. Place the cursor over Problem solving to display more options. Select Support & Troubleshooting. Type the serial number, product number, or product name to go to the product support page.
Page 36 Path to access information Component and diagnosis information, To locate diagnosis information and actions: failure detection, and required action Go to http://www.hp.com/go/techcenter/pcdiags. Select Get Support. Near the bottom of the window, select Notebook PCs, and then select your location. Accessing support information...
Page 37: Removal And Replacement Procedures For Customer Self-Repair Parts
NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to https://partsurfer.hp.com/, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.
Page 38 Before removing the bottom cover, prepare the computer for disassembly (see Preparation for disassembly on page 30). Remove the bottom cover: Position the computer upside down. Remove the Torx T5 or Phillips P2.0 × 7.0 screw (1) from the bottom cover. Loosen the captive Torx T5 or Phillips screw (2) on the bottom cover.
Page 39 You can locate product labels: ● Laser etched on the old bottom cover. ● In HP System Information by pressing fn + esc when you turn on the computer. NOTE: Bottom cover appearance might vary.
Page 40: Battery
Hand write the product information onto the label of the new bottom cover. Use a ballpoint pen or marker to avoid smudging. Example of label information New bottom cover label location Battery The battery removal procedure differs depending on whether you are removing and replacing the existing battery or installing a new battery.
Page 41 Regulatory, Safety, and Environmental Notices . To access For additional battery information, see the this guide, select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Before removing the battery, follow these steps:...
Page 42: Installing A New Battery
Should a part become stuck or difficult to remove when opening a unit where a swollen battery is suspected, or if the battery becomes stuck in the unit, stop, and contact HP Support for assistance. Do not try to remove a battery by force.
Page 43 Disconnect the battery cable from the system board. The connector location might vary. NOTE: You can disconnect the cable from the battery. The battery spare part kit does not come with the battery cable, so be sure to use the old battery cable or order a new battery cable when replacing the battery.
Page 44 Turn the tray (1) over so that the adhesive is facing down. Place the tray (2) centered on the battery. Press down on the indentations on the tray (3) to adhere it to the battery. Remove the Phillips screws (1) that secure the battery to the computer. Number of screws and screw locations might vary.
Page 45 Rotate the battery up and over into the cavity of the containment tray. NOTE: Please recycle responsibly. For more information about recycling programs, see the HP website at http://www.hp.com/recycle. Install the battery using the revive kit: Open the containment tray that includes the new battery.
Page 46 Lift the containment tray (2) off the battery. Connect the battery cable to the system board. The connector location might vary. NOTE: When replacing the battery, be sure to completely reassemble the computer and plug in the AC adapter before turning the computer on. Installing a new battery...
Page 47: Removal And Replacement Procedures For Authorized Service Provider Parts
NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to https://partsurfer.hp.com/, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.
Page 48 Lift the cover (2) off the drive. Pull the SSD out of the socket. To install an SSD, reverse the removal procedures. When installing an SSD, be sure a thermal pad is installed on the bottom of the SSD cover. Solid-state drive...
Page 49: Speakers
NOTE: SSDs are designed with a notch to prevent incorrect insertion. Speakers To remove the speakers, use this procedure and illustration. Table 6-2 Speaker description and part number Description Spare part number Speakers (left and right) P29020-001 Before removing the speakers, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30).
Page 50: Keyboard Transfer Board
Remove the left speaker (5) from the computer. To install the speakers, reverse this procedure. Keyboard transfer board To remove the keyboard transfer board, use this procedure and illustration. Table 6-3 Keyboard transfer board description and part number Description Spare part number Keyboard transfer board (includes cable) P29023-001 Before removing the keyboard transfer board, follow these steps:...
Page 51: I/O Board
Remove the board (4) from the computer. To install keyboard transfer board, reverse this procedure. I/O board To remove the I/O board, use this procedure and illustration. Table 6-4 I/O board description and part number Description Spare part number I/O board (includes cable) P29021-001 Before removing the I/O board, follow these steps: Prepare the computer for disassembly (see...
Page 52: Fan
Remove the board (4) from the computer. To install the I/O board, reverse this procedure. To remove the fan, use this procedure and illustration. Table 6-5 Fan description and part number Description Spare part number P29018-001 Before removing the fan, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30).
Page 53: Wlan Module
Lift the fan (3) out of the computer. To install the fan, reverse this procedure. WLAN module To remove the WLAN module, use this procedure and illustration. Table 6-6 WLAN module descriptions and part numbers Description Spare part number Intel AX211 Wi-Fi 6E Bluetooth 5.3 M53366-005 Intel Wi-Fi 7 BE201 Bluetooth 5.4 N86466-005...
Page 54 Remove the module (4) by pulling it away from the slot at an angle. NOTE: WLAN modules are notched to prevent incorrect installation. If the WLAN antenna is not connected to the terminal on the WLAN module, install a protective sleeve on the antenna connector, as shown in the following illustration.
Page 55: Touchpad
Touchpad descriptions and part numbers Description Spare part number Touchpad (includes cable) Glacier silver P29026-001 Eclipse gray (available only for HP OmniBook X models P29027-001 Before removing the touchpad, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30).
Page 56: Infrared (Ir) Sensor Board
Remove the bracket (3) from the computer. Lift the plastic (1) that covers the touchpad screws. Remove the tape that covers the touchpad connector, and then disconnect the cable from the ZIF connector (2) on the touchpad. Remove the three Phillips M2.0 × 1.6 screws (3) from the touchpad. Remove the touchpad (4) from the computer.
Page 57: Heat Sink
Table 6-8 IR sensor board description and part number Description Spare part number IR sensor board (includes cable) P29022-001 Before removing the IR sensor board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30). Remove the bottom cover (see Bottom cover on page 30).
Page 58 Before removing the heat sink, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30). Remove the bottom cover (see Bottom cover on page 30). Disconnect the battery cable from the system board (see Removing and reinstalling the same battery on page 33).
Page 59: System Board
System board descriptions and part numbers Description Spare part number System board (includes processor and integrated system memory; for use in models with the Windows operating system) For use in HP OmniBook X models: Intel Core Ultra7 258V processor P29001-601 ● ●...
Page 60 Remove the system board: Disconnect the following cables from the system board: NOTE: Some connectors are covered by transparent tape. ● IR board cable (ZIF) (1) ● Display cable (ZIF) (2) ● Speaker cable (3) ● Touchpad cable (ZIF) (4) ●...
Page 61 Remove the two Phillips M2.0 × 1.6 screws (1) and the three Phillips M2.0 × 4.0 screws (2) from the system board. Remove the system board (1) from the computer. Remove USB bracket (2) after you remove the system board and install it on the new system board. To install a system board, reverse this procedure.
Page 62: Display Assembly
Display assembly To remove and disassemble the display assembly, use these procedures and illustrations. NOTE: The display assembly is only available as spare parts at the subcomponent level. For display assembly spare part information, see the individual removal subsections. Before removing the display panel, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30).
Page 63 Remove the cables (5) from clip at the top of the computer next to the hinge. Lift the tape (1) off the display connector on the system board. Remove the display cable from the clip (2) at the top of the computer next to the hinge. Chapter 6 Removal and replacement procedures for authorized service provider parts...
Page 64 Remove the six Phillips M2.5 × 6.0 screws that secure the display assembly to the computer. Open the display (1). Separate the display (2) from the computer. To remove the display panel: Detach the display panel by releasing the eight hooks (1) on the top edge of the display, and then lifting the panel (2) so you can grasp the ends of the stretchable tape installed on both sides of the display.
Page 65 Use a hook turner (1. 1 mm - 1.2 mm) (1) to grasp the hole in the tape, and then pull the tape (2) out from both sides of the panel. If you would like to create substitute for a hook turner, you can bend the end of a plastic paper clip to create a hook from 1.
Page 66 Use a tool to separate the top (1), bottom of left and right sides (2), and bottom (3) of the panel from the display rear cover Display panels are available as spare part number P29004-001 for 2.8K OLED models and P29006-001 for WUXGA LED models.
Page 67 When installing a display panel, use the following illustration to determine tape installation locations on the inside of the display rear cover. (OLED panels only) When installing a display panel, be sure thermal pads and graphite sheet are installed on the inside of the display rear cover in the locations shown in the following illustration.
Page 68 (OLED models only) Peel the foil up off the bottom of the display to access the components underneath. Disconnect the cable from the small ZIF connector (1) on the touch board. Disconnect the cable from the two wide reverse ZIF connectors (2) on the touch board. Pull the stretchable tape (3) out from behind the board.
Page 69 Pull the stretchable tape (3) out from behind the board. Remove board (4). The OLED control board is available as spare part number P29024-001. When installing an OLED board, be sure that a thermal pad is installed on the board. To remove the display cable: OLED models: Peel the conductive tape (1) and clear tape (2) off the connector on the bottom of the panel.
Page 70 Disconnect cable from ZIF connector (1) on the OLED board. Disconnect cable from ZIF connector (2) on the touch board. Remove the cable (3) from the panel. LED models: Peel the conductive tape (1) and clear tape (2) off the connector on the bottom of the panel.
Page 71 Open the locking bar (3), and then disconnect the cable (4) from the panel. Disconnect cable from ZIF connector (1) on the OLED board. Remove the cable (2) from the panel. To remove the camera module: Disconnect the cable from the ZIF connector (1) on the camera module. Starting on the right side, insert a pry tool (2) under the camera module, and then pull the tool to the left (3) to release the module.
Page 72 On OLED models, when installing a camera module, be sure to install the camera foil (1) and sponge (2) onto the display rear cover under the camera module. To remove the hinges and hinge covers from the display rear cover: Remove the three Phillips M2.5 ×...
Page 73 Pull the covers (2) off the hinges. The display hinge covers are available as spare part number P29013-001 for glacier silver models and P29014-001 for eclipse gray models (available only for HP OmniBook X models). To remove the wireless antennas and cables: Lift the foil (1) off the cables.
Page 74: Top Cover With Keyboard
To remove the camera cable: Disconnect the cable from the ZIF connector (1) on the camera module. Peel the cable (2) off the inside of the display rear cover. Lift the tape (3) that secures the cable to the display rear cover. Remove the cable (4) from the right hinge.
Page 75 Table 6-11 Top cover with keyboard descriptions and part numbers Description Spare part number For use in HP OmniBook 7 models (glacier silver) P29036-xx1 NOTE: Only available as -001 United States and -DB1 French Canada. For use in HP OmniBook X models (glacier silver)
Page 76: Backing Up, Restoring, And Recovering
HP USB flash drive. Using a recent backup can return your machine to a working state sooner than using the HP USB flash drive. After the system is restored, reinstalling all the operating system software released since your initial purchase can be a lengthy process.
Page 77: Creating A System Restore
HP USB flash drive. Using a recent backup can return your machine to a working state sooner than using the HP USB flash drive. After the system is restored, reinstalling all the operating system software released since your initial purchase can be a lengthy process.
Page 78: Changing The Computer Boot Order
Changing the computer boot order If your computer does not restart using the HP Recovery USB flash drive, you can change the computer boot order, which is the order of devices listed in BIOS for startup information. IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps.
Page 79: Using Setup Utility (Bios)
Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs . Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Page 80: Preparing For A Bios Update
AC adapter provided with the computer (select products only), a replacement AC adapter provided by HP, or an AC adapter with the power rating specified on the product label. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
Page 81: Installing A Bios Update
Installing a BIOS update BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is complete. If no instructions appear, follow these steps. Select the Search icon in the taskbar, type file in the search box, and then select File Explorer. Select your hard drive designation.
Page 82: Using Hp Pc Hardware Diagnostics
After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant: Complete one of the following tasks: ● Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ● Select the question mark icon in the taskbar.
Page 83: Accessing Hp Pc Hardware Diagnostics Windows From The Start Menu (Select Products Only)
To stop a diagnostic test, select Cancel. Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu: Select the Start button, and then select All apps.
Page 84: Downloading Hp Hardware Diagnostics Windows By Product Name Or Number
HP UEFI support environment because only .exe files are provided. For more information, Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.
Page 85: Only)
Application. Proceed with the troubleshooting tests. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in some situations. ● HP PC Hardware Diagnostics UEFI is not included in the preinstallation image.
Page 86: Downloading The Latest Hp Pc Hardware Diagnostics Uefi Version
Remote PC Hardware Diagnostics UEFI, and then select Learn More. Downloading Remote HP PC Hardware Diagnostics UEFI Remote HP PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest Remote HP PC Hardware Diagnostics UEFI version to a USB flash drive.
Page 87: Downloading Remote Hp Pc Hardware Diagnostics Uefi By Product Name Or Number
Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage, such as a hard drive or USB flash drive, to run remote diagnostics.
Page 88: Specifications
Specifications This chapter provides specifications for your computer system. Computer specifications This section provides specifications for your computer. When you travel with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 10-1 Computer specifications Metric...
Page 89: Display Specifications
*Front height is measured near the front edge when the chassis bottom taper begins, excluding rubber feet. NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. Display specifications This section provides specifications for your display. Table 10-2 Display specifications Metric...
Page 90 Table 10-3 Solid-state drive specifications (continued) 512 GB* 1 TB* 2 TB* Random write Up to 100,000 IOPs Up to 100,000 IOPs Up to 125,000 IOPs Total logical sectors 1,000,215,216 1,500,336,388 2,985,523, 1 21 Operating temperature 0°C to 70°C (32°F to 158°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity.
Page 91: Power Cord Set Requirements
Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V AC to 120 V AC, or from 220 V AC to 240 V AC. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Page 92 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number Germany India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden...
Page 93 For 127 V AC, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V AC), with UL and CSA or C-UL marks. For 240 V AC, the flexible cord must be Type H05VV-F three-conductor, 0.75 mm²...
Page 94: Swelling Or Deformation Of Notebook Battery
HP has worked closely with our battery cell suppliers and third-party industry experts to help minimize the potential for HP batteries to swell over time and to identify that swollen batteries are not a safety issue.
Page 95: Hp Adaptive Battery Optimizer (Consumer Notebooks)
HP Adaptive Battery Optimizer (consumer notebooks) HP Adaptive Battery Optimizer technology can help mitigate the factors that cause the battery to swell. It is available on select HP OMEN, HP Spectre, HP Pavilion, and HP ENVY notebook computers. HP Adaptive Battery Optimizer has been available on select gaming notebooks since 2019 and select consumer notebooks since 2020.
Page 96: Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle. Recycling...
Page 97: Index
19 spare part number 19 bottom cover spare part number 19 display cable illustrated 18 HP PC Hardware Diagnostics UEFI illustrated 19 removal 30 downloading 78 spare part number 19 spare part number 18, 30 failure ID code 77...
Page 98 USB 5, 6 media 70 action 12 USB Type-C power connector USB flash drive 70 esc 12 and port with HP Sleep and recovery media 69 fn 12 Charge and DisplayPort creating using HP Cloud Windows 12 output 7...
Page 99 17 product description 2 USB port, identifying 5, 6 removal and replacement 40 USB Type-C power connector and spare part number 17 port with HP Sleep and Charge specifications 82 and DisplayPort output, speaker identifying 7 illustrated 17 USB Type-C power connector and...

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