Use Case - Proactive Management Services - Compaq dc5850 - Microtower PC Manual

Use Case – Proactive Management Services
Proactive management is the ability to generate alerts on pre-determined events
and log them for later analysis.
Management technologies use event-based alerting along with event logging and
reporting to aid IT departments in detecting failing systems and correcting the
problem before an actual failure occurs.
Figure 3: Proactive Management
Offline System
Online System
1) Hard drive fails SMART and the event is logged
No alert is sent to IT because system is
not on the network.
Later, the network is restored.
2) IT reads event log to determine if an event occurred
while the system was offline
3) IT sees the SMART failure event.
4) IT sends personnel to backup data and replaces HDD
before HDD crash occurs.
IT Department