Support Information; Don't Forget To Register; Where To Get Help - Compaq CQ2000 - Desktop PC Limited Warranty

Support Information

Don't Forget to Register!

Go to: http://register.hp.com
Registration is quick and easy, and it offers:
•
E-mail updates containing notifications about product
enhancements, the most recent support alerts, and driver
updates specific to the product(s) you own.
•
The HP Newsgram, our monthly online magazine packed
full of product news, support tips, project ideas, and
much more. Visit us at:
http://www.hp.com/go/subscribe

Where to Get Help

Follow These Steps When You Need Help
1 Check the setup poster and product documentation for
help with setting up and using your computer.
2 Use the Help and Support Center for help with hardware
and software questions. Click Start, and then click Help
and Support. The Help and Support Center provides
useful troubleshooting information and includes the
following:
•
E-mail support.
•
HP Real Time Chat with qualified support specialists.
•
Support phone numbers.
3 If you think you have a hardware issue, before calling the
Customer Care Center, run the hardware diagnostic tools
that are preinstalled on your computer. Click Start, All
Programs, PC Help & Tools, and then click
Hardware Diagnostic Tools.
4 HP Technical Support Web site. Go to:
http://www.hp.com/support for product
information, driver updates, troubleshooting, and
much more.
5 If you have not solved the problem, call HP Customer
Care, toll-free, by phone, 24 hours a day, seven days a
week in English, Spanish (U.S. only), and French
(Canada only) at:
HP: 1-800-474-6836 (800-HP-invent)
Compaq: 1-800-652-6672 (800-OK-Compaq)
When you call, please have your product model number,
serial number, and date of purchase available. Telephone
support is free during your limited warranty period.
Where Are My User
Guides?
The User Guides are on your computer. Click Start, All
Programs, and then click User Guides. Documentation
is also available at http://www.hp.com/support
where you can search for the support page for your model.
Software and Connectivity
Support
America Online
U.S.: 1-888-346-3704
Canada: 1-888-265-4357
http://www.aol.com
AT&T/SBC
1-800-400-1447
http://www.att.net
Comcast
1-800-266-2278 (1-800-COMCAST)
http://www.comcast.com
Corel
http://www.corel.com
EarthLink
Dial-up customer service and technical support
1-800-890-6356
Broadband customer service and technical support
1-888-829-8466
http://www.earthlink.net
HP Photosmart Essential
http://www.hp.com/go/pse
MSN
1-800-386-5550
http://support.msn.com
NetZero
1-800-638-9376 (1-800-NETZERO)
http://netzero.net
Symantec — Norton Internet Security
http://www.symantec.com/techsupp
Intuit — Quicken Basic
1-900-555-4688
http://www.intuit.com
CyberLink
http://www.cyberlink.com
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