Dunkirk CH-299 User's Information Manual
Dunkirk CH-299 User's Information Manual

Dunkirk CH-299 User's Information Manual

High efficiency condensing gas boiler

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CH - USER'S INFORMATION MANUAL
WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury or loss of life.
Do not store or use gasoline or other
flammable vapors and liquids in the vi-
cinity of this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch any electrical switch;
do not use any phone in your build-
ing.
Immediately call your gas supplier
from a neighbor's phone. Follow the
gas supplier's instructions.
If you cannot reach your gas sup-
plier, call the fire department.
- Installation and service must be per-
formed by a qualified installer, service
agency or the gas supplier.
This manual must be left with owner and
should be hung on or adjacent to the
boiler for reference.
E95.1605.915
MODELS CH-299, CH-399, CH-499
59.0 °F
Ne pas entreposer ni utiliser d'essence ou
- QUE FAIRE SI VOUS SENTEZ UNE
- L'installation et l'entretien doivent être
assurés par un installateur ou un service
d'entretien qualifié ou par le fournisseur
de gaz.
70.0 °F
AVERTISSEMENT. Assurez-vous de
bien suivre les instructions données
dans cette notice pour réduire au mi-
nimum le risque d'incendie ou d'ex-
plosion ou pour éviter tout dommage
matériel, toute blessure ou la mort.
ni d'autres vapeurs ou liquides inflam-
mables à proximité de cet appareil ou
de tout autre appareil.
ODEUR DE GAZ :
Ne pas tenter d'allumer d'appareils.
Ne touchez à aucun interrupteur. Ne
pas vous servir des téléphones dans
le bâtiment où vous vous trouvez.
Appelez immédiatement votre four-
nisseur de gaz depuis un voisin. Sui-
vez les instructions du fournisseur.
Si vous ne pouvez rejoindre le four-
nisseur de gaz, appelez le service
des incendies.

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Summary of Contents for Dunkirk CH-299

  • Page 1 MODELS CH-299, CH-399, CH-499 CH - USER’S INFORMATION MANUAL 59.0 °F 70.0 °F AVERTISSEMENT. Assurez-vous de WARNING: If the information in this bien suivre les instructions données manual is not followed exactly, a fire or dans cette notice pour réduire au mi-...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS SAFETY GUIDELINES ..........................5 INTRODUCTION ............................9 ........................... 9 XPLANATIONS ......................9 AINTENANCE AND INSPECTION On a Continuous basis ......................9 On a Monthly basis ......................10 On an Annual basis (every 12 months) ................10 DISPLAY AND BUTTONS ...........................
  • Page 4 IMPORTANT READ ALL OF THE FOLLOWING WARNINGS AND STATEMENTS BEFORE READING THE INSTALLATION INSTRUCTIONS DANGER Danger Sign: indicates the presence of an imminently hazardous situation that will cause death, serious personal injury or substantial property damage. WARNING Warning Sign: indicates the presence of a hazardous situation which can cause death, se- rious personal injury or substantial property damage.
  • Page 5: Safety Guidelines

    1 SAFETY GUIDELINES Use only your hand to turn the manual gas shutoff valve. Never use tools. If the manual valve will not turn by hand, don’t try to repair it, call a qualified service technician. Force or at- tempted repair may result in a fire or explosion STOP! Read the safety information above on Wait five (5) minutes to clear out any gas.
  • Page 6: Consignes De Sécurité

    CONSIGNES DE SÉCURITÉ N’utilisez que votre main pour tourner la vanne d’arrêt manuelle. N’utilisez jamais d’outils. Si la vanne manuelle ne tourne pas à la main, n’es- sayez pas de la réparer, appelez un technicien sevice qualifié. La force ou la tentative de répa- ration peut entraîner un incendie ou une explo- sion.
  • Page 7 This boiler is equipped with a pressure switch in the event of a blocked vent the boiler will lockout. No attempt by the user/owner must be made to put the boiler back intro operation. A qualified service technician must be notified of the issue. The boiler may only be reset by a qualified service technician after they have diagnosed and corrected CAUTION the issued that caused the safety lockout of the boiler.
  • Page 8: Time/Temperature Relationships In Scalds

    To meet commercial hot water requirements, the tank setpoint is adjustable up to 185°F. However, water temperatures over 125°F can cause severe burns instantly or death from scalds. This is the preferred starting point for setting the control for supplying general purpose hot water. WARNING: Water temperatures over 125 °F (52 °C) can cause severe burns instantly or death from scalding.
  • Page 9: Introduction

    2 INTRODUCTION This manual is written for the installer and service Ce manuel est écrit pour l'installateur et le technicien technician. d'entretien. The manufacturer is not accountable for any damage Le fabricant n'est pas responsable de tout dommage caused by failure to correctly follow these instruc- causé...
  • Page 10: On A Monthly Basis

    ONTHLY BASIS  Visually inspect the venting system for proper size and horizontal pitch and determine there is no blockage or restriction, leakage, corrosion and other deficiencies which could cause an unsafe condition.  Inspect around the exhaust vent and air inlet terminations outside the home for obstructions. Keep area clear of snow and debris.
  • Page 11: Display And Buttons

    3 DISPLAY AND BUTTONS 99.0 °F 170.0 °F 3.1 Explanation of the buttons On / off switch. Switches electrical power to the boiler Connector for computer cable Reset lockout error Main Menu Escape / Return to the status overview Right Enter a menu item or confirm selection in Status overview (when directly setting Actual setpoint or DHW setpoint) Left...
  • Page 12: Display Configuration

    3.2 Display configuration. The Status overview has three different sections that show specific information: Header Middle section 59 °F Footer Actual Setpoint 155 °F Header Left: For cascade systems the cascade icon is shown, with the cascade manager indication (M) or the dependent number.
  • Page 13: Starting The Boiler

    4 STARTING THE BOILER If the boiler is not on make sure the gas valve beneath the boiler is open and the power to the boiler has been connected and is turned on. Use the on/off button to switch the boiler on. The following screen will occur: Initializing This screen is active during power up until communication with the main Control has been established.
  • Page 14: Changing The Setpoint And/Or Enabling Ch/Dhw

    4.1 Changing the Setpoint and/or Enabling CH/DHW. This can be done directly via the Status overview (as shown above) or via the MENU. When CH is active, you can adjust the Actual setpoint directly on the bottom of the Status overview. When DHW is active, you can adjust the DHW setpoint directly on the bottom of the Status overview.
  • Page 15: Changing The Setpoint By The Menu (Button)

    4.2 Changing the setpoint by the menu (Button). Enter the menu by pressing the MENU button once. The header in the display shows you are inside the main menu. While scrolling through the menu you will see that the selected menu item is shown in a white rectangle. Menu Central Heating (CH) Domestic Hot Water (DHW)
  • Page 16: Other Menu Items

    5 OTHER MENU ITEMS 5.1 Protected menu items The display supports 3 different access levels; each with its own set of available menu items/parameters: Level Description 0: User Basic info and settings only that are accessible for everyone. 1: Installer Advanced information and settings;...
  • Page 17: Change The Language Via The Menu Icons

    HANGE THE LANGUAGE VIA THE MENU ICONS The next steps describe how to change the display language via the icons displayed inside the menu, which can be useful if a foreign language is set, causing the user not able to understand the menu. 1.
  • Page 18: Available Menu Items

    5.5 Available Menu items Menu structure Display: Access Description: level 1. Central Heating (CH) User Enter the Central Heating (CH) menu 2. Domestic Hot Water (DHW) User Enter the Domestic Hot Water (DHW) menu 3. Information User Enter the Information menu 4.
  • Page 19 3.2 Boiler status min. max. Default unit Access Description: level Flow Temperature °F (°C) User Actual supply flow temperature Flow 2 Temperature °F (°C) User Actual supply 2 flow temperature Return Temperature °F (°C) User Actual return flow temperature DHW Temperature °F (°C) User Actual DHW temperature...
  • Page 20 4.1.1 Language min. max. Default unit Access Description: level English English User Select the English language Français User Select the French language 4.1.2 Unit type min. max. unit Access Description: fault level Metric (°C, bar) °C/bar User Select Metric units Imperial (°F, psi) °F/psi °F/psi...
  • Page 21: Error Information

    4.1.5.1 Status Over- min. max. unit Access Description: view Settings fault level Water pressure User Enable/disable the CH water pressure on screen State User Enable/disable the burner state on screen Temperature selection User Enable/disable the temp. selec- tion ID[Tx] where x is the number of the selection.
  • Page 22: Error Logging

    6.3 Error logging Errors will be logged for a stand-alone system or for a complete cascade system (based on the cascade settings). The display will monitor the error codes it receives from the boiler(s) and if an error code is a new error code the error will be stored in the error log.
  • Page 23: Boiler History

    6.4 Boiler history The last 15 lockouts and 15 blocking errors are stored in the boiler control. This boiler history can be shown via the Boiler History screen via the installer boiler status menu in one of the advanced displays. ...
  • Page 24 Lock- Error Description Cause Solving code Max. Thermostat The external overheat protection The heat exchanger ther- If the boiler does not start after Re- Lock Error is enabled or the T_Supply sen- mal fuse has tripped; set, contact your installer sor measures a temp.
  • Page 25: Blocking Codes

    6.6 Blocking codes If you cannot restart your boiler with the reset button, contact your installer. Maintenance and repairs must be carried out by a certified technician/installer. WARNING Blocking Error Description Cause Solving code WD Error Ram Internal software error wrongly programmed If the boiler does not start after...
  • Page 26: Warnings

    Blocking Error Description Cause Solving code T Outdoor Open Outdoor sensor open malfunctioning outdoor If the boiler does not start after sensor or not con- Reset, contact your installer nected or wrong CH- mode programmed T Return Shorted Return sensor shorted malfunctioning return If the boiler does not start after...
  • Page 28: Your Distributor

    Your distributor:...

This manual is also suitable for:

Ch-399Ch-499

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