Sharp MX-M654N Technical Handy Manual
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Sharp MX-M654N Technical Handy Manual

Sharp MX-M654N Technical Handy Manual

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Technical Handy Guide
VERSION 1 June 2015
Product Options
EEPROM Replacement Procedure
22/06/2015
CONTENT
2
Updated
HDD Replacement Procedure
5
MX-EB12N Mirroring Kit
Updated
7
SD Card Replacement Procedure
Updated
9
Updated
CF Card Replacement Procedure
11
Firmware & Print Driver Revision
Updated
14
16
Updated
Trouble Codes
20
Updated
Sensor Location (Paper Transport)
21
Jam Cause Codes
Updated
22
Repair Hints
Updated
26
Updated
Document Reference
Notes
28
Updated
30
MX-M654N
MX-M754N
31
33
37
38
39
40
Updated
47
Updated
55
Updated
55
Updated
60
Updated
63
64

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Summary of Contents for Sharp MX-M654N

  • Page 1: Table Of Contents

    MX-M654N MX-M754N Technical Handy Guide VERSION 1 June 2015 CONTENT Product Specification Updated HDD Replacement Procedure Product Options MX-EB12N Mirroring Kit Updated Output Device Configuration SD Card Replacement Procedure Updated Consumables Updated CF Card Replacement Procedure Initial Setup Firmware & Print Driver Revision Updated Grey Balance &...

  • Page 2: Product Specification

    SHARP PRODUCT SPECIFICATION MX-M654N MX-M754N General Specification Type: Console Original paper size: Max. A3 Printed Paper Size: Tray : A3W-A5R, Bypass : A3W-A5R Standard Paper Capacity: 3,200 (1,250-sheets, 850 sheets, 500 sheets x 2, 100-sheet Multi bypass) Maximum Paper Capacity: 6,700 (1,250 + 850 + 500 x 2 + 100 Bypass + 3,500 LCC Tray 1 &...
  • Page 3 SHARP PRODUCT SPECIFICATION MX-M654N MX-M754N Printer Specification Print Speed (Max.): 65 ppm (A4), 34 ppm (A3) 75 ppm (A4), 37 ppm (A3) STD: PCL6, Adobe® PostScript®3 PDL (Emulation): Opt: XPS [MX-PUX1 & 1GB Expansion RAM] Interface: USB2.0, 10Base-T / 100Base-TX / 1000BaseT...
  • Page 4 SHARP PRODUCT SPECIFICATION MX-M654N, MX-M754N Large Capacity Cassette Model: Opt: MX-LC15 MX-LC16 Paper Capacity (80 g/m 3500 sheets 3000 sheets Paper Size: A4, B5 A3W-A4R 60-220 g/m 60-220 g/m Paper Weight: Output Inner Finisher (50 sheet staple) Model: Opt : MX-FN17...

  • Page 5: Machine Options

    SHARP MACHINE OPTIONS SYSTEM CONFIGURATION MX-KB13 Keyboard Unit MX-TR16 Exit Tray Unit MX-LT10 Long Paper Feeding Tray MX-LC15 Large Capacity Tray (A4) MX-LC16 Large Capacity Tray (A3) OUTPUT CONFIGURATION: MX-PN12 Punch Unit MX-FN19 MX-RB23 Finisher Paper Pass Unit 50 sheet staple...
  • Page 6 Sharpdesk Additional license kit (10 licenses) MX-US50 Sharpdesk Additional license kit (50 licenses) MX-USA0 Sharpdesk Additional license kit (100 licenses) MX-UN01A Sharp OSA-Network Scanner Tool (1 license) MX-UN05A Sharp OSA-Network Scanner Tool (5 licenses) MX-UN10A Sharp OSA-Network Scanner Tool (10 licenses) MXAMX2 is required:...

  • Page 7: Output Device Configuration

    SHARP OUTPUT DEVICE CONFIGURATION MX-M654N / MX-M754N Output Device Combinations: Product Option in = Mandatory 100 sheet staple (MX-FN21) or Saddle Finisher (MX-FN22), multi folding with post insert:- MX-FN21/FN22 MX-FD10 MX-CF11 MX-RB15 MX-RB23 Main Unit 100 sheet staple (MX-FN21) or Saddle Finisher (MX-FN22) with post insert:-...
  • Page 8 SHARP OUTPUT DEVICE CONFIGURATION 50 sheet staple (MX-FN19) or Saddle Finisher (MX-FN20) with punch:- MX-FN19/FN20 MX-PN12 MX-RB23 Main Unit 50 sheet staple (MX-FN19) or Saddle Finisher (MX-FN20):- MX-FN19/FN20 MX-RB23 Main Unit 50 sheet staple Inner Finisher (MX-FN17):- MX-FN17 MX-RB24 Main Unit...
  • Page 9 SHARP CONSUMABLES CONSUMABLES MX-M654N, MX-M754N Product Code Description / Contents Approx. Life MX-754GT Black Toner Cartridge (A4 @ 5%) PROCESS UNIT: MX-754GV Black Developer 800k * MX-754DR OPC Drum 800k * Main Charge Kit:-  Main charge unit  Drum cleaning blade ...

  • Page 10: Consumables

    SHARP CONSUMABLES TRANSFER SECTION: MX-M654N, MX-M754N Product Code Description / Contents Approx. Life Transfer Belt Kit:-  Transfer belt  Transfer roller MX-754TT 400k  Transfer drive gear  Transfer CL gear  Transfer roller bearing x 2 PERIPHERALS: Staple Cartridge for MX-FN17,...

  • Page 11: Initial Setup

    SHARP INITIAL SETUP DEVELOPER INSTALLATION & SET-UP Sim 25-02 Auto Developer Adjustment - Select K. Toner Installation must be performed after Auto Developer Adjustment is completed. **For optimum quality & performance, setup & install developer at the customer site. TONER INSTALLATION & REPLENISHMENT...

  • Page 12: Copy Image Quality

    SHARP INITIAL SETUP PRINT IMAGE POSITION & MAGNIFICATION Sim 50-28 BK MAG ADJ (Main Scan Mag). SETUP/PRINT ADJ (Lead, Offset or All). MANUAL ADJUSTMENT:- Sim 50-10 BK MAG (inside dimension) to 240mm. Sim 50-10 Image Off Centre Adjustment. Sim 50-05 Printer Lead Edge &...
  • Page 13 SHARP INITIAL SETUP PERIPHERAL / OPTION CONFIGURATION FINISHER OPTION – MX-FN17, MX-FN19, MX-FN20, MX-FN21, MX-FN22 Sim 03-10 Saddle Fold/Staple Position Adjustment [MX-FN20/22 only] Sim 26-65 Finisher Alarm Mode:- Limit number of Copies in staple mode (ON/OFF). EXTERNAL ACCOUNTING MODULE – MX-AMX3...

  • Page 14: Grey Balance & Density Adjustment

    SHARP GREY BALANCE & DENSITY ADJUSTMENT Automatic Grey Balance Calibration - FACTORY MODE Note: When adjusting grey balance adjustment before or after routine maintenance, always use the recommended paper (Mondi 90gsm or equivalent) for optimum image quality. HIGH DENSITY PROCESS CONTROL:...
  • Page 15 SHARP GREY BALANCE & DENSITY ADJUSTMENT PRINTER DENSITY CHECK: Sim 64-05 [PCL Printer] Sim 64-06 [PS Printer] SERVICE TARGET SETTING: Sim 63-07 [for Engine] Sim 67-27 [for Printer] Scan Test Pattern to Register Custom Service Target DEFAULT SETTING (Service Mode): To return machine to “Standard”...

  • Page 16: Maintenance

    Maintenance [All] Counter has reached specified limit Starting Powder: The following starting powder should be applied to the relevant consumable item during maintenance:- Starting Powder OPC Drum Transfer Belt Apply CKOG-0345DS51 MX-M654N [Yellow Toner] on top of None MX-M754N UKOG-0312FCZZ [Stearic Acid]...
  • Page 17 SHARP MAINTENANCE Interval Checklist Description Every Every Process Section: (When the Total Maintenance counter has reached the life specified). 400K* 800K* Replace Black Developer (MX-754GV). Replace Black Drum (MX-754DR) Replace Main Charger Kit (MX-754MK)  Drum Cleaning Blade.  Side Seal F/R.
  • Page 18 SHARP MAINTENANCE Every Every 400K* 800K* DSPF: Check/Clean Paper Feed Roller, Pick-Up Roller & Separation Roller. Replace when each counter value reaches 100K or after 1 year. Replace Torque Limiter when DSPF paper feed counter reaches 800K Check/Clean ALL Sensors & CIS Unit.
  • Page 19 SHARP MAINTENANCE Every Every Every 400K 800K 3000K MX-CF11 Inserter Check/Clean Inserter Pick Up Roller, Separation Roller & Feed Belt - Replace when Individual Inserter Feed (Tray1 & Tray 2) counters reach 60k :- [0PQB4772225// x 1, 0PQA8061295A/ x1, 0PQA8592241// x 1] Clean Drive &...

  • Page 20: Operating System Support

    SHARP OPERATING SYSTEM SUPPORT Windows Client Windows Server Apple OSX MX-M654N 2008 2008R2 2012 2012R2 7, Vista 10.8 MX-M754N 10.10 10.9 32/64 32/64 32/64 32/64 Sharp Advanced     Printer Language PCL5      ...

  • Page 21: Coin Vend Interface

    SHARP COIN VEND INTERFACE All MX series machines have a coin vend interface located on the PCU Main PWB. The vending device activates various signals to indicate paper sizes and operation. Connector Manufacture: JST (www.jst.com) Connector Type & Part Code (Wire Side)

  • Page 22: Firmware Update

    SHARP FIRMWARE UPDATE USB MEMORY DEVICE: 1. Insert a USB memory device containing the firmware file into the main USB Port. 2. Enter Simulation 49-01. Note: “If no USB device is detected, an error message will be displayed. 3. Using the LCD screen, browse and select the updated engine firmware file (*.sfu):- 4.
  • Page 23 SHARP FIRMWARE UPDATE 6. Firmware update progress (and remaining time) should now be displayed:- 7. Once the firmware update has completed successfully, select OK (MFP should reboot). Firmware update is complete.
  • Page 24 SHARP FIRMWARE UPDATE NETWORK CONNECTION (MFP WEB PAGE) 1. Open a web browser and enter the following URL :- http://ipaddress/service_login.html or http://ipaddress/service_account.html Example: http://192.168.0.156/service_login.html Note: If User Authentication (username & password) is enabled, open the device webpage and “login” using the service username and password (as below):- 2.
  • Page 25 SHARP FIRMWARE UPDATE 4. Click Browse to navigate to the location of the updated firmware file and select Open:- 5. Press Execute to start the firmware update. Note: Once the machine has entered “service download mode”, the update will commence and the progress will be displayed.

  • Page 26: E-Manual Update

    SHARP E-MANUAL UPDATE 1. Using a PC, copy the E-Manual Update onto the root of a USB memory device (as shown). Note: The E-Manual firmware for MX-M654/754N series consists of 1 file (*.UAR). 2. Insert the USB memory device into a USB port on the machine and execute Simulation 49-03 [E-MANUAL UPDATE]:- 3.
  • Page 27 SHARP E-MANUAL UPDATE 4. The current and updated version should then be displayed:- 5. Press Execute to commence upgrade. Update File Checking and a progress of the update will be displayed:- 6. Once the update is complete, press OK to exit simulation mode:-...

  • Page 28: Watermark Update

    SHARP WATERMARK UPDATE 1. Using a PC, copy the Watermark Update firmware onto the root of a USB memory device:- Caution: When copying the Watermark firmware/directories onto the USB drive, do not change the folder hierarchy or files. 2. Insert the USB memory device into a USB port on the machine and execute Simulation 49-05 [WATER MARK UPDATE]:- Note: “If no USB device is detected, an error message will be displayed.
  • Page 29 SHARP WATERMARK UPDATE 4. The current and updated version should now be displayed. Press Execute to commence upgrade:- 5. Update File Checking and a progress of the update will be displayed:- 6. Once the update is complete, press OK to exit simulation mode.

  • Page 30: Eeprom Handling Procedure

    SHARP EEPROM HANDLING PROCEDURE WARNING: Never execute Sim16 to clear U2 trouble WITHOUT investigating the root cause of U2 trouble by using the following procedure:- 1. Ensure to follow ESD procedures (using an earth strap) while handling the PWBs as EEPROM data may become corrupted due to static charge.

  • Page 31: Hdd Replacement Procedure

    SHARP HDD REPLACEMENT PROCEDURE Most data that is stored on the HDD can be backed up and reinstalled following replacement or HDD failure. If the HDD is operating normally before replacement, backup the data and then reinstall the data onto the replacement HDD.
  • Page 32 SHARP HDD REPLACEMENT PROCEDURE HDD Replacement Procedure 1. Back up the HDD storage data before replacement:-  Use SIM56-02 or device cloning/storage backup function to backup the Address book, Image Send registration data and User authentication data to USB memory.
  • Page 33 SHARP MX-EB12N MIRRORING KIT When the mirroring kit is installed, the two HDD units are named HDD1 (RAID/Mirroring Kit HDD) and HDD2 (Standard Machine HDD). The status of the Mirroring Kit is displayed by one of the following UI Icons within the operation panel:- Mirroring Kit is installed.

  • Page 34: Troubleshooting

    SHARP MX-EB12N MIRRORING KIT Troubleshooting: Case Trouble Cause Advice  One HDD status Replace the HDD & perform the replacement is OK. Connection failure of the procedure of the mirroring kit HDD.  connectors and harness of the Replace the mirroring kit and perform the...
  • Page 35 SHARP MX-EB12N MIRRORING KIT HDD Replacement Procedure: Where possible, backup the HDD storage data before replacement:-  Use SIM56-02 or device cloning/storage backup function to back up the Address book, Image Send registration data and User authentication data to USB memory.
  • Page 36 SHARP MX-EB12N MIRRORING KIT 5. Execute SIM62-20 to confirm that the HDD status is displayed as HDD1/HDD2=OK/OK. 6. Power OFF the MFP device (Primary power switch) and set DIPSW2 to OFF. 7. Power ON the MFP Device 8. Clear the FAX/SCANNER image memory by executing SIM66-10:- This memory must be cleared for all models equipped with FAX/I-FAX and Network Scanner in order to keep compliance between the HDD data and the image related memory.

  • Page 37: Sd Card Replacement Procedure

    SHARP SD CARD REPLACEMENT PROCEDURE Only limited data that is stored on the SD Card can be backed up and reinstalled following replacement or SD card failure. If the SD Card is operating normally before replacement, backup the data (prior to replacing).
  • Page 38 SHARP CF CARD REPLACEMENT PROCEDURE Only limited data that is stored on the CF Card can be backed up and reinstalled following replacement or CF card failure. If the CF Card is operating normally before replacement, backup the data and then reinstall the data onto the replacement CF Card.

  • Page 39: Firmware & Print Driver Revision

    1.6.0.5 PC-Fax 3.8.13.18 3.8.13.18 TWAIN 3.01.013.000 3.01.013.000 XPS ** 01.04.42.01 01.04.42.01 Sharp UD 02.01.20.18 [WHQL] 02.01.20.18 [WHQL] Note: ** XPS driver supports Windows Vista only. For the latest Firmware and Print Driver version(s), please refer to the SHARP Support Website.

  • Page 40: Test Simulation

    TEST SIMULATION The following pages contain information regarding test simulations. For a detailed description for each test simulation, please refer to the MX-M654N/754N Service Manual. Simulation Entry Method: 1. Double-click the [HOME] key. (Total use quantity/Toner remaining quantity display mode screen will appear):- 2.
  • Page 41 SHARP TEST SIMULATION Scanner Self Test High Voltage Operation & Test Scanner operations test Developer bias setting and output Scanner sensor check MHV/Grid setting and output Scanner unit and control circuit check Transfer setting and output 10 Main charger total current output setting...
  • Page 42 SHARP TEST SIMULATION Data Output & Check Device Configuration 13 Process cartridge counter display 30 CE mark control setup 14 Toner cartridge use status 32 Fusing cleaning operation setting 18 User data delete history 35 Trouble memory mode setting 19 Image Send counter display...
  • Page 43 SHARP TEST SIMULATION Bypass Operation & Adjustment Copy & Image Density Adjustment Bypass tray width adjustment Colour scanner density adjustment Bypass tray width detection manual setting B/W scanner density adjustment 12 Tray 4 width detection setting Colour scanner balance adjustment RGB Scan image density adjustment OSS Operation &...
  • Page 44 SHARP TEST SIMULATION Firmware & E-Manual Upgrade MFP Data Setting Firmware Upgrade Program Controller soft switch setting:- E Manual Update Program SW6-2 Ethernet Link Speed:- Watermark Update Program 0 = 100Base TX, 1 = 10Base T 10 ACU Firmware Update Program...
  • Page 45 SHARP TEST SIMULATION MFP Data Setting HDD Operation & Test SW28-4 Envelop mode – automatically HDD read/write check (all areas) change to size tab screen. Smart (HDD) self diagnostic test 0 = Disabled, 1 = Enabled Smart (HDD) self diagnostic error log SW28-6 Disable Multi Shot &...
  • Page 46 SHARP TEST SIMULATION Fax Control Settings & Adjustments 15 Adjust/check the time dial pulse (20bps) 16 Adjust/check the send level DTFM signal 17 DTFM signal to send to line (Max level) 18 DTFM signal to send to line (Soft Sw level)

  • Page 47: Trouble Codes

    SHARP TROUBLE CODES PCU ROM abnormality LSU degradation error SCU ROM abnormality LSU LD driver error (K) ACU/ACRE expansion ROM error LSU-PCU connection trouble Incompatible DSK Boot and program LSU-ASIC frequency abnormality. firmware version Image data trouble (Scan PWB - ACRE) UI data &...
  • Page 48 SHARP TROUBLE CODES Communication trouble between the Finisher paper guide motor trouble finisher and the saddle Finisher grip trouble Finisher saddle folding motor trouble Finisher discharged paper hold motor Finisher relay unit transport motor trouble trouble Finisher punch shift motor trouble...
  • Page 49 SHARP TROUBLE CODES Discharge lamp trouble (K) LIU & Fax soft switch error (combination) Process temperature sensor trouble Line Toner density sensor trouble (K) Access error to 1-chip on Fax board Room temperature thermistor trouble Line Temperature/humidity sensor trouble Fax PWB compatibility trouble...
  • Page 50 SHARP TROUBLE CODES Paper feed motor trouble Serial number discrepancy (MFP - PCU) Fusing motor trouble SD card system storage data error Developing motor lock trouble HDD system storage data area error Transfer unit lift trouble Machine adjustment data (system storage...

  • Page 51: Sensor Location

    SHARP SENSOR LOCATION MAIN ENGINE & DSPF...
  • Page 52 SHARP SENSOR LOCATION MX-FN17 INNER FINISHER:- MX-FN19 FINISHER, MX-FN20 SADDLE FINISHER:-...
  • Page 53 SHARP SENSOR LOCATION MX-FN22 SADDLE STITCH FINISHER (100): Name FCPCB2 Finisher Punch Dust Full Sensor FNS102 Finisher paper JAM detector FNS104 Finisher Paper Delivery Tray1 Paper Detector FNS105 Finisher Paper Delivery Tray2 Paper Detector FNS107 Finisher Stapler Shift Home Position Sensor...
  • Page 54 SHARP SENSOR LOCATION MX-FD10 FOLDING UNIT Entrance sensor Delivery sensor 2 Slow down timing sensor Upper stopper paper sensor Release timing sensor Fold position sensor Delivery sensor 1 Fold tray paper sensor...

  • Page 55: Jam Cause Codes

    SHARP JAM CAUSE CODES MAIN ENGINE Code Description Code Description APPD1_N POD1_S APPD1 not-reached JAM POD1 remaining JAM POD2 not-reached JAM APPD1_S POD2_NA APPD1 remaining JAM (Jam before switchback) POD2 not-reached JAM APPD2_N POD2_NB APPD2 not-reached JAM (Jam before switchback)
  • Page 56 SHARP JAM CAUSE CODES MAIN ENGINE Code Description Code Description PPD2 remaining JAM FPFD not-reached JAM PPD2_S1 P_FPFD_NM (tandem tray 1 paper feed) (manual paper feed tray paper) PPD2 remaining JAM FPFD remaining JAM PPD2_S2 P_FPFD_S1 (tandem tray 2 paper feed)
  • Page 57 SHARP JAM CAUSE CODES MX-RB15 CURL CORRECTION UNIT Code Description Code Description Decurler unit transport pass sensor DCPAOF DCS100_S Paper attribute data reception overflow remaining JAM Decurler unit transport pass sensor not- DCS100_N DCTIME Early reaching JAM reached JAM MX-FN17 INNER FINISHER...
  • Page 58 SHARP JAM CAUSE CODES MX-FN21/22 FINISHER (4K – 100 STAPLE) Code Description Code Description Saddle section lead edge stopper motor FCM101 FSM203 Punch shift motor JAM Saddle section folding roller guide motor FNM110 FSM204 Paper exit roller lift motor JAM...

  • Page 59: Document Feeder

    SHARP JAM CAUSE CODES MX-FD10 FOLDING UNIT (CONT’D) Code Description Code Description Folding position adjustment sensor delay FLS30_N FLS32_N Speed reduction timing sensor delay JAM Speed reduction timing sensor remaining Folding position adjustment sensor FLS30_S FLS32_S remaining JAM Upper stopper section paper detection...

  • Page 60: Repair Hints

    MX-M654N/754N series when using the MX-PN11 Hole Punch unit? MX-FN17 Inner Finisher. The MX-M654N/754N series can support printing up to Is it possible to print onto Banner 1200mm in length from the bypass tray only. Paper up to 1200mm in length? Note: A setting change (Sim26-50, Item F) is required.
  • Page 61 SHARP REPAIR HINTS OUTPUT DEVICE Check/replace the FSS203 sensor (0CWFK21772001). Reform the bracket supporting FSS203 sensor upwards. Within the Saddle Tray Unit, check if the paper lead edge is catching the bracket/frame that sits directly above the bracket holding the FSS203 sensor.
  • Page 62 SHARP REPAIR HINTS DOCUMENT FILING / PUBLIC FOLDER Unable to browse the NAS/Public The NBT/WINS Port (Security setting) must be enabled to Folder, even though the Public use NAS/Public storage. For security measures, this port Folder/NAS settings are enabled setting is disabled as default.

  • Page 63: Document Reference

    Information contained within this guide is subject to change without prior notice. This Handy Guide is not a substitute for the official Sharp Service manuals. It is for use by Sharp qualified service technicians with the intention of improving the efficiency of Sharp MFP Devices.
  • Page 64 SHARP NOTES Notes...

This manual is also suitable for:

Mx-m754n

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