Table of Contents Warranty and Copyright information ................2 Important safety instructions ..................4 Introduction ........................6 Shipping contents ......................6 Projector exterior view...................... 7 Controls and functions ..................... 8 Positioning your projector .................... 10 Choosing a location ......................10 Obtaining a preferred projected image size..............12 Mounting the projector ....................
15. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply's power outlet and call BenQ to have the projector serviced. 16. This apparatus must be earthed.
17. Do not place this projector in any of the following environments. - Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector. - Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.
Introduction Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories Projector Remote control with batteries Installation guide Regulatory statements Warranty card* Power cord •...
Projector exterior view 12 14 1. Vent (air exhaust) 12. S/PDIF port 2. Focus and zoom ring 13. USB Type A port (5V/2A power supply) 3. Projection lens 14. Wired remote input 4. IR remote sensor 15. Wired remote output 5.
Controls and functions Projector & Remote control All the key presses described in this document are available on the remote control or projector. 1. MENU 5. AUTO Turns on the On-Screen Display (OSD) menu. No function. 2. Arrow keys ( , 6.
12. ALL 19. LIGHT Press and hold ID SET until the ID setting Turns on the remote control backlight for a indicator lights up. Press ALL to clear few seconds. To keep the backlight on, current ID setting of the remote control. press any other key while the backlight is The ID is cleared successfully when you on.
Select this location with the projector suspended upside-down from the ceiling in suspended upside-down from the ceiling front of the screen. Purchase the BenQ behind the screen. Note that a special rear Projector Ceiling Mount Kit from your dealer to projection screen and the BenQ Projector mount your projector on the ceiling.
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The projector can also be installed at following angles: 360-degree projection Installation of the projector should be performed carefully. Incomplete or improper installation may cause the projector to fall, resulting in personal injury or property damage. Positioning your projector...
Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting (if available), and the video format each factors in the projected image size. Projection dimensions Screen Center of lens 16:9 Screen diagonal Projection distance •...
BenQ projector mounting kit and that you ensure it is securely and safely installed. If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.
Ceiling/Wall mount installation diagram BenQ ceiling mount CMG3 (5J.JAM10.001) Ceiling mount screw: M4 (Max. L = 25 mm; Min. L = 20 mm) Unit: mm 14 Positioning your projector...
Shifting the projection lens The lens shift control provides flexibility for installing your projector. It allows the projector to be positioned off the center of the screen. The lens shift is expressed as a percentage of the projected image height or width. You can turn the knobs on the projector to shift the projection lens in any direction within the allowable range depending on your desired image position.
Adjusting the projected image Adjusting the projection angle If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can adjust the adjuster feet to fine-tune the horizontal angle.
4. When done, press BACK to save your changes and exit. This function is not available when the Warping is enabled. Adjusting Corner Fit You can manually adjust four corners of the image by setting the horizontal and vertical values. 1.
Connection When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted. Notebook or desktop computer A/V device HDMI cable HDBaseT matrix...
Connecting audio The projector has built-in mono speaker(s) which are designed to provide basic audio functionality accompanying data presentations for business purposes only. They are not designed for, nor intended for stereo audio reproduction use as might be expected in home theater or home cinema applications.
Operation Starting up the projector 1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied. 2. Press to start the projector. The power indicator flashes green and stays green when the projector is The start up procedure takes about 30 seconds.
Using the menus The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various adjustments and settings. • Basic OSD menu: provides primary menu functions. (See Basic Menu on page • Advanced OSD menu: provides full menu functions. (See Advanced Menu on page To access the OSD menu, press MENU on the projector or remote control.
Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu, follow the instructions below: 1. Go to System > Menu Settings > Menu Type and press OK. 2. Press to select Basic. Your projector will switch to the Basic OSD menu. Securing the projector Utilizing the password function Setting a password...
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Please write down the recall code, and contact BenQ Customer Center. 2. Write down the number and turn off your projector. 3. Seek help from the local BenQ service center to Recall Code: decode the number. You may be required to provide...
Switching input signal The projector can be connected to multiple devices at the Source same time. However, it can only display one full screen at a time. When starting up, the projector automatically searches for the available signals. Be sure the Advanced menu - Display > Auto Source Search menu is On if you want the projector to automatically search for the signals.
10. The IP Address, Subnet Mask, Default Gateway, and DNS Server settings will be displayed. Note down the IP address displayed in the IP Address row. If the IP Address still does not display, contact your ITS administrator. If you are in a non-DHCP environment: 1.
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To switch input source, click on your desired signal. The source list varies according to the connectors available on the projector. ''Video'' stands for the Video signal. The tools page allows you to manage the projector, configure the Network settings and secure access of remote network operation on this projector.
The info page displays the information and status of this projector. Press Exit to go back to the remote network operation page. For more information, visit http://www.crestron.com & www.crestron.com/getroomview. Shutting down the projector 1. Press and a confirmation message will appear prompting you.
Menu operation Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.
Load Settings Bright/Presentation/sRGB/Infographic/ From DICOM-SIM/Video/Video Conference User Management Rename User Mode Brightness 0–100 Contrast 0–100 Sharpness 0~7~15 1.8/2.0/2.1/2.2/2.3/2.4/2.6/BenQ/ Gamma Selection DICOM Color Temperature Normal/Cool/Native/Warm R Gain/G Gain/B 0–200 Color Temperature Gain Tuning R Offset/ G Offset/ 0–511 B Offset Advanced Color...
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Picture Mode • Video: Is suitable for playing videos in an environment where there is ambient light. Dynamic color details are preserved by BenQ enhancement technology. • Video Conference: Design for video conference scenarios which showcases detail skin color of remote meeting attendees.
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There is one user-definable mode if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the User) as a starting point and customize the settings. • Load Settings From 1.
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• Gamma Selection Gamma refers to the relationship between input source and picture brightness. • 1.8/2.0/2.1/BenQ/DICOM: Select these values according to your preference. • 2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.
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• Color Management The Color Management provides six sets (RGBCMY) of colors to be adjusted. When you select each color, you can independently adjust its range and saturation according to your preference. To make adjustments, press the / arrows to highlight an independent color from among Red (R), Green (G), Blue (B), Cyan (C), Magenta (M), or Yellow (Y), and press OK.
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• Wall Color Corrects the projected picture’s color when the projection surface such as a painted wall which may not be white, the Wall Color feature can help correct the projected picture’s colors to prevent possible color difference between the source and projected pictures. There are several precalibrated colors to choose from: Light Yellow, Pink, Light Green, Blue, and Advanced Color Blackboard.
2. Main menu: Audio Structure Menu Options Mute Off/On Volume 0 – 20 Audio Output Internal Speaker/S/PDIF/Audio Return/3.5mm Jack Audio Output Format LPCM/RAW/RAW+ Power On/Off Ring Tone Off/On Reset Audio Reset/Cancel Function descriptions Menu Descriptions Select On to temporarily turn off the projector's internal speaker or the volume being output from the audio output jack.
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3. Main menu: Display Structure Menu Options Aspect Ratio Auto/4:3/16:9/16:10/2.4:1/21:9 Auto Source Search Off/On Source Rename HDMI-1/HDMI-2/DP*/HDBaseT 3D Sync Mode DLP Link/VESA 3D 3D Mode Auto/Frame Sequential/Off 3D Sync Invert Disable/Invert 3D Sync Out Delay 0~359 3D Sync Out Reference 3D VESA/Bypass 3D Settings 1/3D Settings 2/ Save 3D Settings...
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PlayStation consoles (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), and so on. After you have connected the 3D video devices to the projector, wear the BenQ 3D glasses and make sure the power is on to view 3D contents.
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When watching 3D contents: • The image may seem misplaced; however, this is not a product malfunction. • Take appropriate breaks when watching 3D contents. • Stop watching 3D contents if you feel fatigue or discomfort. • Keep a distance from the screen of about three times the effective height of the screen.
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• Apply 3D Settings After the 3D settings are saved, you can decide if you would like to apply them by choosing a set of 3D settings that you have saved. Once applied, the projector will automatically play the incoming 3D contents if it matches the 3D settings saved.
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Dynamic Allows the projector to automatically detect the video content and enhance contrast during dark scenes. Dimming Allows the projector to automatically upscale all input timings to 4K 4K Upscaling resolution. Minimizes the response time between the input source and the displayed image.
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4. Main menu: Installation Structure Menu Options Projector Position Front/Front Ceiling/Rear/Rear Ceiling H: -40 – +40 3D Keystone V: -40 – +40 R: -40 – +40 Auto Vertical Keystone Off/On 12V Trigger Off/On Test Pattern On/Off High Altitude Mode On/Off Port Selection RS232/HDBaseT Serial Port Setting...
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Adjusts the image size and focus and Test Pattern check that the projected image is free from distortion. We recommend you use the High Altitude Mode when your environment is between 1500 m–3000 m above sea level, and ambient temperature is between 0°C–30°C.
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• Digital Zoom Magnifies or reduces the projected image size. 1. After the adjustment bar displays, press on the projector or ZOOM+/ZOOM- on the remote control repeatedly to reduce or magnify the image to a desired size. 2. Press OK to enter panning mode. 3.
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• Warping Background Choose Yes if you want to set the warping data with your projected image. If not, a black screen will be displayed. • Warping Correction If you have never set the warping data under the selected warping pattern, a grid pattern is displayed.
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5. Main menu: System Structure Menu Options Language /Fârsi/Tiếng Việt Background Color Black/Blue/Purple Background Settings Splash Screen BenQ/Black/Blue Menu Type Basic/Advanced Menu Display Time 5 sec/10 sec/20 sec/30 sec/Always Menu Settings Center/Top-Left/Top-Right/ Menu Position Bottom-Right/Bottom-Left Light Source Usage Time Normal Mode...
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Menu Options Simulator Mode Off/On Simulator Settings IR Front Off/On IR Receiver IR Rear Off/On Factory Default Reset/Cancel Reset System Reset/Cancel Function descriptions Menu Descriptions Language Sets the language for the On-Screen Display (OSD) menus. • Background Color Sets the background color for the projector. Background •...
• Standby Mode • Eco: The projector maintains at normal standby mode with less than 0.5W power consumption. • Network: The projector maintains at network standby mode with less than 2W power consumption. • Normal: Allows the projector to provide network, monitor out and audio pass through functions in standby mode.
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• Panel Key Lock With the control keys on the projector and remote control locked, you can prevent your projector settings from being changed accidentally (by children, for example). When the Panel Key Lock is on, no control keys on the projector and remote control will operate except POWER.
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• Simulator Mode When this function is activated, the following settings will apply: • Picture Mode will be set as sRGB. • Direct Power On will be set as On. Simulator Settings • Fast Mode will be activated. • Standby Mode will be set as Normal. •...
6. Main menu: Information Structure Menu Options Native Resolution Detected Resolution Source Picture Mode Light Source Mode 3D Format Color System Light Source Usage Time Projector ID Firmware Version Service Code Function descriptions Menu Descriptions Native Shows the native resolution of the projector. Resolution Detected Shows the native resolution of the input signal.
Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Use a canister of compressed air to remove dust. •...
Light source information Getting to know the light hour When the projector is in operation, the duration (in hours) of light source usage is automatically calculated by the built-in timer. The method of calculating the equivalent light hour is as follows: 1.
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This function allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source life. To set Auto Power Off, go to Advanced menu - System > Operation Settings > Power On/Off Settings >...
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Indicators Light Status & Description Power events Stand-by mode Powering up Normal operation Normal power-down cooling Download CW start fail Phosphor wheel start fail Burn-in events Burn-in ON Burn-in OFF Light source events Light source life exhausted Light source error in normal operation Light source is not lit up Thermal events Fan 1 error (the actual fan speed is outside the desired...
Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power There is no power from the power cord. outlet. If the power outlet has a switch, make sure that it is switched on.
Please visit below website and choose your country to 3.5 mm Mini jack x 1 find your service contact window. Control http://www.benq.com/welcome Type-A power supply 5V / 2 A x 1 RS-232 serial control 9 pin x 1 LAN control...
68.667 94.500 XGA_120 (Reduce Blanking) 119.989 97.551 115.5 Supported 1152 x 864 1152 x 864_75 67.5 1024 x 576 BenQ Notebook Timing 60.00 35.820 46.996 1024 x 600 BenQ Notebook Timing 64.995 41.467 51.419 1280 x 720 1280 x 720_60 45.000...
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The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen. • Video timings Horizontal Pixel Supported 3D format Vertical Timing Resolution Frequency Frequency Frequency (Hz) Frame Sequential (kHz) (MHz)
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68.667 94.500 XGA_120 (Reduce Blanking) 119.989 97.551 115.5 Supported 1152 x 864 1152 x 864_75 67.5 1024 x 576 BenQ Notebook Timing 60.00 35.820 46.996 1024 x 600 BenQ Notebook Timing 64.995 41.467 51.419 1280 x 720 1280 x 720_60 45.000...
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68.667 94.500 XGA_120 (Reduce Blanking) 119.989 97.551 115.5 Supported 1152 x 864 1152 x 864_75 67.5 1024 x 576 BenQ Notebook Timing 60.00 35.820 46.996 1024 x 600 BenQ Notebook Timing 64.995 41.467 51.419 1280 x 720 1280 x 720_60 45.000...
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• Video timings Horizontal Pixel Supported 3D format Vertical Timing Resolution Frequency Frequency Frequency (Hz) Frame Sequential (kHz) (MHz) 480p 720 x 480 59.94 31.47 Supported 576p 720 x 576 31.25 720/50p 1280 x 720 37.5 74.25 720/60p 1280 x 720 45.00 74.25 Supported...
RS232 command RS232 pin assignment Serial Serial RTSZ CTSZ Function Type Operation ASCII Write Power On <CR>*pow=on#<CR> Power Write Power Off <CR>*pow=off#<CR> Read Power Status <CR>*pow=?#<CR> Write COMPUTER/YPbPr <CR>*sour=RGB#<CR> Write HDMI (MHL) <CR>*sour=hdmi#<CR> Write HDMI 2 (MHL2) <CR>*sour=hdmi2#<CR> Source Selection Write HDbaseT <CR>*sour=hdbaset#<CR>...
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Write Set Color value <CR>*color=value#<CR> Read Color value <CR>*color=?#<CR> Write Sharpness + <CR>*sharp=+#<CR> Write Sharpness - <CR>*sharp=-#<CR> Write Set Sharpness value <CR>*sharp=value#<CR> Read Sharpness value <CR>*sharp=?#<CR> Write Color Temperature-Warm <CR>*ct=warm#<CR> Write Color Temperature-Normal <CR>*ct=normal#<CR> Write Color Temperature-Cool <CR>*ct=cool#<CR> Write Color Temperature-lamp native <CR>*ct=native#<CR>...
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Tint + <CR>*tint=+#<CR> Write Tint - <CR>*tint=-#<CR> Write Set Tint value <CR>*tint=value#<CR> Read Get Tint value <CR>*tint=?#<CR> Write Set BenQ gamma value <CR>*gamma=value#<CR> Read Gamma value status <CR>*gamma=?#<CR> Write Set HDR Brightness value <CR>*hdrbri=value#<CR> Read Get HDR Brightness value <CR>*hdibri=?#<CR> Write Red Gain + <CR>*RGain=+#<CR>...
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Write Set Saturation value <CR>*saturation =value#<CR> Read Get Saturation value <CR>*saturation =?#<CR> Color Calibration Write Gain + <CR>*gain=+#<CR> Write Gain - <CR>*gain=-#<CR> (only for service) Write Set Gain value <CR>*gain=value#<CR> Read Get Gain value <CR>*gain=?#<CR> Write Service mode enable for error report <CR>*error=enable#<CR>...
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