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Table of Contents
Related Manuals for BenQ MX550
Summary of Contents for BenQ MX550
- Page 1 MS550/MX550/MW550/MH550 Digital Projector User Manual V 1.00...
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Page 2: Warranty And Copyright Information
For other information, please visit www.BenQ.com. Copyright Copyright © 2017 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. -
Page 3: Table Of Contents
Table of Contents Warranty and Copyright information ................2 Important safety instructions ....................4 Introduction .......................... 7 Shipping contents ............................7 Projector exterior view ..........................8 Controls and functions..........................9 Positioning your projector ....................12 Choosing a location ..........................12 Obtaining a preferred projected image size.................. -
Page 4: Important Safety Instructions
Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1. - Page 5 9. Never replace the lamp assembly or any 13. Always place the projector on a level, electronic components unless the projector is horizontal surface during operation. unplugged. - Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back.
- Page 6 50 cm clearance from walls and free flow of air around the projector. outlet and call BenQ to have the projector - Locations where temperatures may become serviced. excessively high, such as the inside of a car with all windows rolled up.
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Page 7: Introduction
Introduction Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories Remote control with Projector VGA cable batteries Quick start guide Warranty card* Power cord •... -
Page 8: Projector Exterior View
Projector exterior view 16 17 1. Focus ring and Zoom ring 12. RGB (PC) signal input jack 2. Vent (air exhaust) 13. RGB (PC) signal output jack 3. Adjuster feet 14. RS-232 control port 4. Projection lens 15. USB Mini-B port 5. -
Page 9: Controls And Functions
Controls and functions Projector & Remote control All the key presses described in this document are available on the remote control or projector. 5. Arrow keys ( , POWER When the On-Screen Display (OSD) menu is Toggles the projector between standby mode activated, these keys are used as directional and on. - Page 10 6. SOURCE 14. SMART ECO Displays the source selection bar. Displays the Lamp Mode menu for selecting a suitable lamp operating mode. 7. ECO BLANK 15. FREEZE Used to hide the screen picture. Freezes the projected image. Do not block the projection lens from projecting as this could cause the blocking 16.
- Page 11 Remote control effective range The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet). Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.
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Page 12: Positioning Your Projector
Select this location with the projector suspended upside-down in front of the screen. Purchase the upside-down from behind the screen. Note that a BenQ Projector Ceiling/Wall Mount Kit from your special rear projection screen and the BenQ dealer to mount your projector. -
Page 13: Obtaining A Preferred Projected Image Size
All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics. - Page 14 All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.
- Page 15 All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.
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Page 16: Mounting The Projector
If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws. -
Page 17: Adjusting The Projected Image
Adjusting the projected image Adjusting the projection angle If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle. - Page 18 Auto-adjusting the image In some cases, you may need to optimize the picture quality. To do this, press AUTO. Within 3 seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and Clock to provide the best picture quality. The current source information will be displayed in the corner of the screen for 3 seconds.
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Page 19: Connection
Connection When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted. A/V device VGA cable VGA to DVI-A cable USB cable Component Video to VGA... - Page 20 You need only connect the projector to a video source device using just one of the connecting methods, however each provides a different level of video quality. Terminal Picture quality Best HDMI Component Video (through RGB Better input) Good S-Video Normal Video Connecting audio...
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Page 21: Operation
Operation Starting up the projector 1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied. 2. Press on the projector or on the remote control to start the projector. -
Page 22: Using The Menus
Using the menus The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various adjustments and settings. • Basic OSD menu: provides primary menu functions. (See Basic menu on page • Advanced OSD menu: provides full menu functions. (See Advanced menu on page To access the OSD menu, press MENU on the projector or remote control. - Page 23 Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu, follow the instructions below: 1. Go to Advanced Menu - System > Menu Settings and press OK. 2. Select Menu Type and OK. 3. Press / to select Basic. Next time when you turn on the projector, you may access the Basic OSD menu by pressing MENU.
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Page 24: Securing The Projector
Please write down the recall code, and contact 2. Write down the number and turn off your projector. BenQ Customer Center. 3. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of Recall Code: purchase documentation to verify that you are an authorized user of the projector. -
Page 25: Switching Input Signal
Changing the password 1. Go to Advanced Menu - Settings > Security Settings > Change Password. 2. Press OK. The message “Input Password” appears. 3. Enter the old password. • If the password is correct, another message “Input New Password” appears. •... -
Page 26: Shutting Down The Projector
Shutting down the projector 1. Press on the projector or on the remote control and a confirmation message will appear prompting you. If you don't respond in a few seconds, the message will disappear. 2. Press a second time. The power indicator flashes orange, the projection lamp shuts down, and the fans will continue to run for approximately 90 seconds to cool down the projector. -
Page 27: Menu Operation
• Auto: Scales an image (MS550/ (MW550) (MH550) proportionally to fit the MX550) projector's native resolution in its horizontal or vertical width. 15:9 picture • Real: Projects an image as its original resolution and resizes it to 4:3 picture fit within the display area. - Page 28 The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type. • Bright: Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.
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Page 29: Advanced Menu
Advanced menu Picture The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type. • Bright: Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms. - Page 30 This feature utilizes a new color-processing algorithm and system level enhancements to enable higher brightness while providing truer, more vibrant colors in picture. It enables a greater than 50% brightness increase in mid-tone Brilliant Color images, which are common in video and natural scenes, so the projector reproduces images in realistic and true colors.
- Page 31 There are several options to set the image's aspect ratio depending on your input signal source. • Auto: Scales an image (MS550/ (MW550) (MH550) MX550) proportionally to fit the projector's native resolution in its horizontal or vertical width. 15:9 picture • Real: Projects an image as its...
- Page 32 • Phase: Adjusts the clock phase to reduce image distortion. This function is only available when a PC PC & signal (analog RGB) or YPbPr signal is selected. Component YPbPr Tuning • H. Size: Adjusts the horizontal width of the image. This function is only available when a PC signal (analog RGB) is selected.
- Page 33 Magnifies or reduces the projected image size. After the Digital Zoom page displays, press ZOOM+/ZOOM- to reduce or magnify the image to a desired size. Press the directional arrows ( , ) on the projector or remote control to navigate the picture. Digital Zoom The picture can only be navigated after it is magnified.
- Page 34 Quick Cooling: Selecting On enables the function and projector cooling time will be shortened from a normal 90-second duration to approximately 15 seconds. Blank Timer Sets the image blank time when there is no action taken on the blank screen, once elapsed the image will return to the screen.
- Page 35 Selects a baud rate that is identical with your computer’s so that you can connect Baud Rate the projector using a suitable RS-232 cable and update or download the projector’s firmware. This function is intended for qualified service personnel. Adjusts the equalizer gain settings for an HDMI signal. The higher the setting, the HDMI stronger the gain value.
- Page 36 Returns all settings to the factory preset values. Factory Default The following settings will still remain: Keystone, Projector Installation, Lamp Timer, High Altitude Mode, Security Settings, Baud Rate, HDMI Equalizer. Returns all of the adjustments you’ve made for the System menu to the factory Reset System preset values.
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Page 37: Maintenance
Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Use a canister of compressed air to remove dust. •... - Page 38 The following Lamp warning displays will remind you to change the lamp. Notice Order a replacement lamp Install a new lamp for optimal performance. Press Equivalent lamp hour >XXXX hours dismiss the message. Order a new lamp at www.BenQ.com Maintenance...
- Page 39 Replace lamp soon diminishes with use. This is normal lamp behavior. You can Equivalent lamp hour >XXXX hours replace the lamp whenever you notice that the brightness level Order a new lamp at www.BenQ.com has significantly diminished. Press to dismiss the message.
- Page 40 3. Remove the lamp cover from the projector. • Do not turn the power on with the lamp cover open. • Do not insert your fingers between the lamp and the projector. The sharp edges inside the projector may cause injuries 4.
- Page 41 13. Tighten the screw that secures the lamp cover. • Loose screw may cause a bad connection, which could result in malfunction. • Do not over tighten the screw. 14. .Connect the power and restart the projector. Resetting the lamp timer 15.
- Page 42 Indicators Light Status & Description Power events Stand-by mode Powering up Normal operation Normal power-down cooling Download CW start fail Lamp events Lamp error in normal operation Lamp is not lit up Lamp life exhausted Thermal events Fan 1 error (the actual fan speed is outside the desired speed) Fan 2 error (the actual fan speed is outside the desired speed) Temperature 1 error (over limited temperature) : Orange On...
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Page 43: Troubleshooting
Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If There is no power from the power cord. the power outlet has a switch, make sure that it is switched Attempting to turn the projector on again during Wait until the cooling down process has completed. -
Page 44: Specifications
Optical Input terminals Resolution Computer input 800 x 600 SVGA (MS550) RGB input 1024 x 768 XGA (MX550) D-Sub 15-pin (female) x 1 1280 x 800 WXGA (MW550) Video signal input 1920 (H) x 1080 (V) (MH550) S-VIDEO Display system... -
Page 45: Dimensions
Dimensions 296 mm (W) x 120 mm (H) x 221 mm (D) Unit: mm Specifications... -
Page 46: Timing Chart
1024 x 768 XGA_85 84.997 68.667 94.500 XGA_120 (Reduce 119.989 97.551 115.5 Blanking) 1152 x 864 1152 x 864_75 67.5 BenQ 1024 x 576 60.0 35.820 46.966 Notebook_timing BenQ 1024 x 600 64.995 41.467 51.419 Notebook_timing 1280 x 720 1280 x 720_60 45.000... - Page 47 1024 x 768 XGA_85 84.997 68.667 94.500 XGA_120 (Reduce 119.989 97.551 115.5 Blanking) 1152 x 864 1152 x 864_75 67.5 BenQ Notebook 1024 x 576@60Hz 60.00 35.820 46.996 Timing BenQ Notebook 1024 x 600@65Hz 64.995 41.467 51.419 Timing 1280 x 720 1280 x 720_60 45.000...
- Page 48 • Video timings Supported 3D format Vertical Horizontal Pixel Timing Resolution Frequency Frequency Frequency Frame Frame Side by (Hz) (kHz) (MHz) Sequential Packing Bottom Side 480i 720 x 480 59.94 15.73 480p 720 x 480 59.94 31.47 576i 720 x 576 15.63 576p 720 x 576...