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Phillips Connect AssetTrac Troubleshooting Manual

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Troubleshooting Guide
AssetTrac
1

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Summary of Contents for Phillips Connect AssetTrac

  • Page 1 Troubleshooting Guide AssetTrac...
  • Page 2 Contact Reseller Help Desk or Sales to inquire about optional cable. Figure 1 Countersunk Screw Hole b. AssetTrac Untethered (Most Common use) i. The unit works on Battery. No External Power Connected. ii. Designed to hold 5000 reports iii. Battery designed to last 3+ Years 1.
  • Page 3 Inspect for Damage to unit c. Phillips Connect devices need a clear view of the sky or the ground to communicate with GPS. d. Devices that are not able to connect to GPS will not show accurate location or trips.
  • Page 4 2. If battery is at or below 3.20 Volts, the unit will need to be replaced. iii. ResellerHelpDesk@phillips-connect.com iv. (833) 213-5839 4. IMEI does not shown in UI to assign to an Asset a. Contact Phillips Connect for support. ResellerHelpDesk@phillips-connect.com ii. (833) 213-5839...