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HP ProLiant BL25p Generation 2 Maintenance And Service Manual
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HP ProLiant BL25p Generation 2 Maintenance And Service Manual

HP ProLiant BL25p Generation 2 Maintenance And Service Manual

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HP ProLiant BL25p Generation 2 Server Blade
Maintenance and Service Guide
Part Number 415852-003
September 2007 (Third Edition)

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Summary of Contents for HP ProLiant BL25p Generation 2

  • Page 1 All manuals and user guides at all-guides.com HP ProLiant BL25p Generation 2 Server Blade Maintenance and Service Guide Part Number 415852-003 September 2007 (Third Edition)
  • Page 2 © Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    DIMMs..............................32 Fibre Channel mezzanine......................... 33 NIC mezzanine............................33 HP Smart Array E200i Controller battery ....................34 HP Smart Array E200i Controller battery cable ................... 35 HP Smart Array E200i Controller cache module ..................36 Heatsink..............................37 Processor ............................... 38 System battery ............................
  • Page 4 All manuals and user guides at all-guides.com Web-Based Enterprise Service ........................53 Open Services Event Manager........................53 USB support ............................53 Internal USB functionality ........................ 54 Component identification......................55 Front panel LEDs ............................. 55 Front panel components ........................... 56 Rear panel components..........................57 SAS and SATA hard drive LED combinations ....................

  • Page 5: Customer Self Repair

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.

  • Page 6: Riparazione Da Parte Del Cliente

    HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.

  • Page 7: Servizio Di Garanzia Per I Soli Componenti

    La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.

  • Page 8: Parts-Only Warranty Service (Garantieservice Ausschließlich Für Teile)

    Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst.

  • Page 9: Servicio De Garantía Exclusivo De Componentes

    Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.

  • Page 10: Reparo Feito Pelo Cliente

    Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

  • Page 11: Serviço De Garantia Apenas Para Peças

    All manuals and user guides at all-guides.com Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP (http://www.hp.com/go/selfrepair).
  • Page 12 All manuals and user guides at all-guides.com Customer self repair 12...
  • Page 13 All manuals and user guides at all-guides.com Customer self repair 13...
  • Page 14 All manuals and user guides at all-guides.com Customer self repair 14...
  • Page 15 All manuals and user guides at all-guides.com Customer self repair 15...

  • Page 16: Illustrated Parts Catalog

    Hardware and plastics kit 419530-001 Mandatory a) Heatsink blank — — b) Processor air baffle — — c) Power converter module retainer — — d) Front bezel, HP ProLiant BL25p Generation 2 Server — — Blade Illustrated parts catalog 16...
  • Page 17 All manuals and user guides at all-guides.com Item Description Spare part Customer self number repair (on page 5) e) Front bezel, HP ProLiant BL45p Generation 2 Server — — Blade, primary* f) Front bezel, HP ProLiant BL45p Generation 2 Server — —...
  • Page 18 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 19 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 20 All manuals and user guides at all-guides.com Illustrated parts catalog 20...

  • Page 21: Removal And Replacement Procedures

    To reduce the risk of injury from high-current electrical energy, do not remove the server blade access panel when power is applied through the HP ProLiant p-Class diagnostic station. Remove all power from the server blade before removing the access panel.

  • Page 22: Rack Warnings And Cautions

    All manuals and user guides at all-guides.com CAUTION: When performing non-hot-plug operations, you must power down the server blade and/or the system. However, it may be necessary to leave the server blade powered up when performing other operations, such as hot-plug installations or troubleshooting. Rack warnings and cautions WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:...

  • Page 23: Symbols On Equipment

    All manuals and user guides at all-guides.com CAUTION: Do not operate the server blade for long periods with the access panel open or removed. Operating the server blade in this manner results in improper airflow and improper cooling that can lead to thermal damage. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.

  • Page 24: Power Down The Server Blade

    Remote power procedures require the most recent firmware for the power enclosure and server blade enclosure management modules. For the most recent firmware, refer to the HP website (http://www.hp.com/go/support). Remove the server blade Identify the proper server blade in the server blade enclosure.

  • Page 25: Access Panel

    All manuals and user guides at all-guides.com Access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure.
  • Page 26 All manuals and user guides at all-guides.com Back up all server data on the hard drive. Remove the hard drive. To replace the component: Open the release latch and prepare the hard drive for installation. Removal and replacement procedures 26...

  • Page 27: Power Button/Led Board Cable

    All manuals and user guides at all-guides.com Install the hard drive. Determine the status of the hard drive from the hot-plug hard drive LEDs ("SAS and SATA hard drive combinations" on page 57). Resume normal server operations. Power button/LED board cable To remove the component: Power down the server blade (on page 24).

  • Page 28: Power Button/Led Board

    All manuals and user guides at all-guides.com CAUTION: Always align the cable before closing the connector. Failure to align the cable properly can result in damage to the cable or the connector. To replace the component, reverse the removal procedure. Power button/LED board To remove the component: Power down the server blade (on page 24).

  • Page 29: Processor Air Baffle

    All manuals and user guides at all-guides.com Remove the front bezel. To replace the component, reverse the removal procedure. Processor air baffle To remove the component: Power down the server blade (on page 24). Remove the server blade (on page 24). Remove the access panel ("Access panel"...

  • Page 30: Fan Assembly

    All manuals and user guides at all-guides.com Fan assembly To remove the component: Power down the server blade (on page 24). Remove the server blade (on page 24). Remove the access panel ("Access panel" on page 25). Remove the processor air baffle ("Processor air baffle"...

  • Page 31: Hard Drive Backplane Power And Data Cable

    All manuals and user guides at all-guides.com Hard drive backplane power and data cable To remove the component: Power down the server blade (on page 24). Remove the server blade (on page 24). Remove the access panel ("Access panel" on page 25). Remove the processor air baffle ("Processor air baffle"...

  • Page 32: Dimms

    All manuals and user guides at all-guides.com Remove the hard drive backplane. To replace the component, reverse the removal procedure. DIMMs To remove the component: Power down the server blade (on page 24). Remove the server blade (on page 24). Remove the access panel ("Access panel"...

  • Page 33: Fibre Channel Mezzanine

    All manuals and user guides at all-guides.com Fibre Channel mezzanine To remove the component: Power down the server blade (on page 24). Remove the server blade (on page 24). Remove the access panel ("Access panel" on page 25). Remove the FC mezzanine. To replace the component, reverse the removal procedure.

  • Page 34: Hp Smart Array E200I Controller Battery

    All manuals and user guides at all-guides.com Remove the NIC mezzanine. To replace the component, reverse the removal procedure. HP Smart Array E200i Controller battery To remove the component: Power down the server blade (on page 24). Remove the server blade (on page 24).

  • Page 35: Hp Smart Array E200I Controller Battery Cable

    Remove the server blade (on page 24). Remove the access panel ("Access panel" on page 25). Remove the HP Smart Array E200i Controller battery ("HP Smart Array E200i Controller battery" on page 34). Disconnect the battery cable from the cache module.

  • Page 36: Hp Smart Array E200I Controller Cache Module

    All manuals and user guides at all-guides.com HP Smart Array E200i Controller cache module To remove the component: Power down the server blade (on page 24). Remove the server blade (on page 24). Remove the access panel ("Access panel" on page 25).

  • Page 37: Heatsink

    All manuals and user guides at all-guides.com Heatsink To remove the component: Power down the server blade (on page 24). Remove the server blade (on page 24). Remove the access panel ("Access panel" on page 25). Remove the processor air baffle ("Processor air baffle"...

  • Page 38: Processor

    All manuals and user guides at all-guides.com Install the heatsink. Install the access panel. Install the server blade. Processor To remove the component: Power down the server blade (on page 24). Remove the server blade (on page 24). Remove the access panel ("Access panel"...
  • Page 39 All manuals and user guides at all-guides.com Open the processor retaining latch and the processor socket retaining bracket. Using your fingers, remove the failed processor. To replace the component: CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board.
  • Page 40 All manuals and user guides at all-guides.com If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the processor. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket.
  • Page 41 All manuals and user guides at all-guides.com Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Close the processor retaining bracket and the processor retaining latch. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate before continuing.

  • Page 42: System Battery

    All manuals and user guides at all-guides.com Install the heatsink ("Heatsink" on page 37). Install the access panel. Install the server blade. System battery If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock.

  • Page 43: Power Converter Module

    All manuals and user guides at all-guides.com Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. Power converter module To remove the component: Power down the server blade (on page 24).

  • Page 44: Power Converter Module Retainer

    All manuals and user guides at all-guides.com Remove the power converter module. To replace the component, reverse the removal procedure. Power converter module retainer To remove the component: Power down the server blade (on page 24). Remove the server blade (on page 24). Remove the access panel ("Access panel"...

  • Page 45: System Board

    Remove the HP Smart Array E200i Controller battery ("HP Smart Array E200i Controller battery" on page 34). Remove the HP Smart Array E200i Controller battery cable ("HP Smart Array E200i Controller battery cable" on page 35). Remove the HP Smart Array E200i Controller cache module ("HP Smart Array E200i Controller...
  • Page 46 All manuals and user guides at all-guides.com Using your fingers, remove the processor from the failed system board. Disengage the power connector from the chassis. Retain the thumbscrews for future use. Removal and replacement procedures 46...
  • Page 47 All manuals and user guides at all-guides.com Remove the system board. To replace the system board: Install the spare system board in the server blade before installing the processor. Install the power connector onto the chassis. Prepare the processor socket on the spare system board: Removal and replacement procedures 47...
  • Page 48 All manuals and user guides at all-guides.com Remove the processor socket protective cover. Open the processor retaining latch and the processor socket retaining bracket. Install the processor socket cover onto the processor socket of the failed system board. Install the processor on the spare system board. CAUTION: The processor is designed to fit one way into the socket.
  • Page 49 All manuals and user guides at all-guides.com Close the processor retaining latch and the processor socket retaining bracket. Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution: CAUTION:...
  • Page 50 All manuals and user guides at all-guides.com Install the heatsink ("Heatsink" on page 37). IMPORTANT: To maintain proper cooling, be sure the processor air baffle is installed at all times. IMPORTANT: Install all components with the same configuration that was used on the failed system board.

  • Page 51: Diagnostic Tools

    To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers Troubleshooting Guide: •...

  • Page 52: Integrated Management Log

    For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report provides vital information to assist in identifying faults or conditions that may require attention.

  • Page 53: Web-Based Enterprise Service

    For more information, refer to the HP website (http://h18000.www1.hp.com/support/svctools/). USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.

  • Page 54: Internal Usb Functionality

    All manuals and user guides at all-guides.com Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys. This solution provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on the front of the rack and physical access to secure data.

  • Page 55: Component Identification

    All manuals and user guides at all-guides.com Component identification Front panel LEDs Item LED description Status Blue = Identified Blue flashing = Active remote management Off = No active remote management Health Green = Normal Green flashing = Booting Amber flashing = Degraded condition Red flashing = Critical condition NIC 1* Green = Network linked...

  • Page 56: Front Panel Components

    All manuals and user guides at all-guides.com Item LED description Status NIC 4* Green = Network linked Green flashing = Network activity Off = No link or activity System power Green = On Amber = Standby (auxiliary power available) Off = Off * Actual NIC numeration depends on several factors, including the operating system installed on the server blade.

  • Page 57: Rear Panel Components

    All manuals and user guides at all-guides.com Rear panel components Item Description Power connector Signal connector SAS and SATA hard drive LED combinations Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) On, off, or flashing Alternating amber The drive has failed, or a predictive failure alert has been and blue received for this drive;...

  • Page 58: System Board Components

    All manuals and user guides at all-guides.com Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Flashing irregularly Amber, flashing The drive is active, but a predictive failure alert has been regularly (1 Hz) received for this drive. Replace the drive as soon as possible. Flashing irregularly Off The drive is active, and it is operating normally.

  • Page 59: Dimm Slot Numbering

    All manuals and user guides at all-guides.com Item Description DIMM slots 1-4 Processor 1 memory bank A Processor 1 memory bank B Hard drive backplane data cable connector Hard drive backplane power cable connector System battery Smart Array E200i Controller cache module DIMM slot numbering Item Description...

  • Page 60: Internal Usb Connector

    All manuals and user guides at all-guides.com Position Function Default Reserved Password disabled Reset configuration Reserved Reserved *To access redundant ROM, set S1, S5, and S6 to ON. Internal USB connector For more information, see "Internal USB functionality (on page 54)." Local I/O cable Component identification 60...
  • Page 61 All manuals and user guides at all-guides.com Item Connector Description Local I/O For connecting to the local I/O port on the server blade front panel Video For connecting a video monitor USB 1 For connecting a USB device USB 2 For connecting a USB device Serial For trained personnel to connect a null-modem...

  • Page 62: Cabling

    All manuals and user guides at all-guides.com Cabling Using the local I/O cable The local I/O cable enables the user to perform server blade administration, configuration, and diagnostic procedures in two ways: • Connecting locally to the server blade iLO 2 interface •...

  • Page 63: Connecting Locally To A Server Blade With Video And Usb Devices

    All manuals and user guides at all-guides.com Connect the local I/O cable to the I/O port on the server blade. CAUTION: Disconnect the local I/O cable when not in use. The port and connector do not provide a permanent connection. Rear iLO 2 connector performance degrades when the local I/O cable is connected, even if the iLO 2 connector on the cable is not in use.

  • Page 64: Accessing Local Media Devices

    All manuals and user guides at all-guides.com NOTE: For this configuration, a USB hub is not necessary. To connect additional devices, use a USB hub. Connect the local I/O cable to the server blade ("Local administration using iLO 2" on page 62). Connect the video connector to a monitor.
  • Page 65 All manuals and user guides at all-guides.com NOTE: Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the server blade. The USB hub provides additional connections. Item Description Local I/O cable Monitor USB hub USB CD-ROM drive or USB diskette drive USB keyboard USB mouse...

  • Page 66: Specifications

    All manuals and user guides at all-guides.com Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 60°C (-40°F to 140°F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30°C (86°F) Relative humidity (noncondensing)** Operating...

  • Page 67: Acronyms And Abbreviations

    All manuals and user guides at all-guides.com Acronyms and abbreviations BBWC battery-backed write cache Customer Self Repair DIMM dual inline memory module electrostatic discharge Fibre Channel host bus adapter HTTP hypertext transfer protocol input/output iLO 2 Integrated Lights-Out 2 Integrated Management Log ISEE Instant Support Enterprise Edition keyboard, video, and mouse...
  • Page 68 All manuals and user guides at all-guides.com light-emitting diode network interface controller OSEM Open Services Event Manager ProLiant Support Pack RBSU ROM-Based Setup Utility read-only memory serial attached SCSI SATA serial ATA Systems Insight Manager SMTP Simple Mail Transfer Protocol unit identification uninterruptible power system universal serial bus...

  • Page 69: Index

    16, 37 heatsink blank 16 cabling 62 HP Insight Diagnostics 51 cache module 16, 36, 58 HP Instant Support Enterprise Edition 52 cache module, removing 36 HP ProLiant Essentials Foundation Pack 52 cautions 21 HP Systems Insight Manager, overview 52...
  • Page 70 All manuals and user guides at all-guides.com symbols on equipment 23 system battery 16, 42, 58 management tools 51 system board 16, 45 system board battery 42 system maintenance switch 58, 59 system power LED 55 NIC LEDs 55 Systems Insight Manager 52 Open Services Event Manager 53 tools 21, 51 Torx screwdriver 21, 28, 37...