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Customer Care
MacBook Requirements
If your MacBook is only connecting to a single monitor, no further action is needed.
If your MacBook is connecting to dual monitors, a USB DisplayLink adapter (sold separately) will be required. Once
the DisplayLink adapter is connected, follow the steps below to install and enable the DisplayLink Manager App on
your MacBook:
1.
Download the DisplayLink Manager App at
2.
Once installed, enable Screen Recording for the DisplayLink Manager App by following the steps below (or the
instructions included with your adapter):
a.
Navigate to Privacy and Security Settings on your MacBook.
b.
Select Screen Recording.
c.
Enable the feature for the DisplayLink Manager App.
3.
Open the DisplayLink Manager App. Select "Launch Automatically After Login." This will allow the adapter to work
and use dual screens with your dock.
Basic Troubleshooting Guide: M/Connect 3 Pro Dock
TG-BASICTROUBLESHOOTINGMCONNECT3PRODOCK-R03 - Last Revision 2/20/2025
https://www.displaylink.com/downloads
TROUBLESHOOTING GUIDE
and install the app.
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