TieJus MW3 / W3K Manual

Brand Story

TieJus is a young and fresh security brand that has attracted millions of technology enthusiasts in just 6 months of establishment.
TieJus is committed to creating a smarter and easier modern lifestyle for consumers. Let more consumers enjoy convenient modern life without worrying about information security.
At the beginning of 2022, combined with advanced intelligent AI technology, TieJus launched the first surveillance camera that combines artificial intelligence and security system. We believe small details make a big difference - that's why we create quality, easy-to-use smart home products.
Choose TieJus - the new security weathervane.

What's in the Box - MW3

NOTE:

• TF Card and power adapter are not included.
• TF Card references in the text are owned by SanDisk Corporation and are not intended for commercial use.

What's in the Box - W3K

NOTE:

• TF Card and power adapter are not included.
• TF Card references in the text are owned by SanDisk Corporation and are not intended for commercial use.

Product Diagram - MW3

Particulars

Particulars

App Download and Installation

O-KAM Pro is available for iOS and Android
Search the name "O-KAM Pro" in the App Store (iOS) or Google Play (Android), or scan the QR code to download the App.



NOTE: Please turn on both of the following permissions.

1. Allow O-KAM Pro App to access mobile cellular data and wireless LAN, otherwise it will fail to connect the camera.
   
2. Allow O-KAM Pro App to receive pushed messages, otherwise, the phone will not receive alarms when motion is detected.
   

Accounts Registration

1. Please register an APP account and log in.
2. If you have already registered, please log in directly.

NOTE:

1. Please tick "User Agreement" And "Privacy Policy";
2. If the verification code is sent out over time due to network problems, please try again later;
3. If registered with mailbox, please check the verification code in the spam mailbox if you didn't receive it.

How to Reset the Camera

1. Go to the device homepage, select the camera you want to reset, and click "Delete Device" in the "Device Settings" to remove the camera from the app.
   
2. Press the camera's reset button for 5-10 seconds until you hear the "reset successed, restarting the device" sound.
   
3. Reconnect the camera as a new device.
   

Add Camera to App

Preparations for Connection

1. Insert a TF Card: Insert a TF Card into the camera to save video clips, or you can start the 3-day free cloud service. Without a TF Card or cloud service, no video will be saved.
2. Check the Wi-Fi environment: The camera works with both 2.4GHz and 5GHz Wi-Fi. If your router is dual-band, you can pick the more stable mode of 2.4GHz or 5GHz to connect to keep the camera running smoothly.
3. Ensure Same Network Connection: For successful pairing, ensure that both the phone and camera are connected to the same network.
4. Proximity to Router: When connecting to the network, please place the camera close to the router (recommended within 10-15 ft).

NOTE:
Before installing the camera, connect it near the router to ensure a stable signal. Then, check the network at the installation location to avoid disconnection issues.

1. On the homepage, tap "Add" or the "+" icon in the upper right corner, then tap "Add Device".
2. If Bluetooth on your phone is not turned on, a pop-up will appear. Please allow it to turn on Bluetooth.
3. Once Bluetooth is on, the app will automatically search for available devices.
   Select the device you want to connect to from the search list.
4. Select the 2.4GHz/5GHz Wi-Fi network you want the camera to connect to and enter the password. When Bluetooth is on, the app will automatically show available 2.4GHz or 5GHz Wi-Fi networks. If you can't find your Wi-Fi network, please contact your router provider to check the Wi-Fi settings.
5. The app will then automatically proceed to the Wi-Fi connection page. A sound will be heard, and the camera's indicator light will change to steady blue when the connection is successful. Click "Next" to edit the camera name. Click "Done" to finish the setup.
6. If the connection fails, check the reason and resolution shown in the app. Long press the reset button for 5-10 seconds until you hear a "reset successed, restarting the device" sound to reset the camera and start again, or try the other methods below.

Method 2: QR Device Code Setup

Tap "Add Device"

Scan QR Code

Turn on the Camera

Select Camera

Input Wi-Fi Password

Connect the Camera

Name the Camera

View Installation Tips

Check the Wi-Fi Signal

Setup Configuration

Using the Camera

Method 3: Manual Add

1. Open the mobile APP, please click "+" in the upper right corner.
2. Select "Wireless Camera" and follow the guide of your phone to complete the device binding.

NOTE:

1. If your router only supports 2.4GHz, you can select the 2.4GHz signal during configuration. If your router is dual-band, you can choose between the 2.4GHz and 5GHz signals.
2. Please keep the device powered on.

Camera Installation

Installation Preparation

1. Surface Selection: Choose a clean, smooth, and dry surface for mounting the bracket. Avoid uneven surfaces like wood veneer or plaster walls.
2. Bracket Mounting: Use the provided positioning stickers and screws to securely attach the bracket to the wall.

NOTE:

• Avoid Strong Lights: Avoid facing the camera toward strong lights, mirrors, windows, or swimming pools.
• Minimize Interference: Keep the camera away from outlets, air conditioner vents, humidifiers, and heat vents.
• Maintain Distance: Position the camera at least 1 meter away from other wireless devices (e.g., microwaves, Wi-Fi routers) to prevent interference.

Mounting Position and Angle

1. Location:
   Ensure the camera's view is unobstructed and the app shows that the camera is receiving a strong Wi-Fi signal.
2. Mounting:
   • Select an appropriate position on the wall to mount the camera.
   • Place it directly on the table.
3. Angle for Motion Detection:
   • Aim the camera to cover the lower two-thirds of the field of view, which is the most sensitive to motion.
   • For close monitoring (e.g., front door), mount the camera 7-10 feet (2-3 meters) high. This helps to focus on closer objects and reduce false alerts from distant movement.
   • For distant monitoring (e.g., yard), mount the camera higher to cover the area within the lower two-thirds of the view.
     

Best Practices for Motion Detection

• Motion Path: Position the camera so that motion moves side-to-side across its view rather than directly toward or away from it.
• Detection Range: Optimal motion detection occurs within 5 to 20 feet (1.5 to 6 meters) from the camera, though it can detect motion up to 33 feet (10 meters).

Solar Panel Installation

Installation Steps

Installation Location

• Find a location that receives sunlight for most of the day to ensure maximum exposure.
• The solar panel needs a few hours of direct sunlight to convert solar energy into electricity. The conversion efficiency is affected by weather conditions, seasonal changes, geographic locations, etc.

Installation Angle

• Ensure the solar panel is angled to receive direct sunlight.
• Avoid installing the solar panel completely horizontally to prevent the accumulation of dust and debris. It is advised to install the solar panel at an angle for optimal sunlight exposure.

Installation Precautions

• Ensure there is no obstruction blocking the solar panel. The energy harvesting efficiency drops significantly even if a small portion of the solar panel is blocked.
• Wipe the solar panel regularly to remove dust and debris.

1. More Functions
2. Add Device and Scan Code
3. Camera Name
4. Real Time
5. Live View Button
6. Settings and Sharing
7. Silence Message ON
8. Cloud Storage Store
9. Playback
10. Device Homepage
11. Messages
12. Explore
13. Personal Homepage
14. Switch Definition
15. Play Sound

16. More Functions
17. Full Screen View
18. Live
19. Cloud Playback
20. TF Card
21. Motion Detection On/Off
22. Intercom
23. Siren
24. White Liaht
25. Screenshot
26. Record
27. Night Vision
28. Activity Zone
29. Human frame
30. Flip Upside Down

PIR Motion Detection

Motion Detection Alarm Setting

Select Camera

Select "Motion Detection"

Set it up

NOTE:

• In order to obtain the alarm message push function, please enable the push permission of the APP in the mobile phone system.
• The camera has a wealth of motion detection setting options, including: "Detection Distance", "Motion Detection Freguency", "Human Detection", "Cloud video recording" and other functions.
• Enter the application, select the device, and enter "More" → "Motion Detection" to flexibly set the camera's alarm detection function.

Alarm Notification

1. Recording Type: This camera does not support continuous 24/7 recording. It activates only when motion is detected.
2. System Reactions:
   • Alarm Notifications: Receive sound alerts via the app.
   • Storage: Pictures and videos are automatically saved to the TF Card or cloud storage.

Record/Playback/Delete

1. View Records: On the "MESSAGES" page, tap "Alarm Messages" to view all recorded events.
2. Playback/Delete: Use the buttons provided to playback or delete recordings.
3. Save/Share: Screenshots and manually recorded videos from live, history, or cloud pages are saved in Pictures & Videos. These files can be stored in your phone's album or shared directly.

Storage Instructions

1. Manual Storage
   • Go to the live video feed and manually record by clicking the "Record" button to start or stop.
   • Recordings will be stored in your app's album.
   • Exiting the live view will automatically stop the recording.
2. TF Card
   • The camera supports TF Card (not included) up to 256GB.
   • It will record continuously and overwrite the oldest recordings when the card is full.
3. Cloud Storage Plan
   • Click the "Monitoring Function", you can see that the "Cloud video recording" function is turned on by default, which means you can enjoy the free 3-day cycle cloud storage service directly.
   • No code is necessary to activate the cloud storage, it will automatically activate within 3-5 minutes after payment is processed.

NOTE: If you select the wrong cloud plan, please contact us through the app's Help section for assistance.

Power Saving Settings

Motion Detection Frequency

This feature helps prevent multiple alarms for the same event. You can customize the motion detection frequency by setting different intervals. For instance, if the frequency is set to 30 seconds, and the camera is triggered at 8:00 AM, you'll receive an alarm notification but won't get another one within the next 30 seconds, even if motion persists.
NOTE: This function is off by default. You can enable it as needed.

Recording Time

You can set different recording lengths. For example, if the recording length is set to 10 seconds, after the camera is triggered, you can view a 10-second alarm video in the history of cloud playback.

Detection Schedule

You can set a weekly or daily alarm schedule as needed. For example, if the camera's working hours are set from 0:00 to 1:00, the camera will only be triggered and record alarm video during this period.

Battery Management

1. The camera has a built-in high-capacity battery, which can last for 2-3 months, assuming the camera wakes up 15 times per day and records video for 10 minutes each day.
   NOTE: Battery life depends on how frequently the camera is activated. The more it is activated, the faster the battery drains.
2. When the battery power is less than 20%, the app will send you reminders to charge the camera.
3. Charge the camera with a DC 5V 2A charger until it is fully charged, which typically takes 6-8 hours.
4. Power mode: Select the working mode of the device that suits you to meet your usage scenarios and needs. If a feature is consuming more power, you can click to adjust its settings to reduce battery usage.

Custom Non-Detection Area

You can masking off unnecessary detection areas, such as distant roads and frequently blown tree branches, to reduce false alarms.

Multi-User Sharing

Sharing Steps:

1. downloads the O-KAM Pro App on their phone and creates a new account.
2. clicks "Add" in the App on their phone.
3. scans A's QR code.
4. accepts the share and refreshes the device page.

QR code sharing

Scanning the QR code

NOTE: Open permission of Device sharing, the person being shared can set the function of the device. If the permissionis turned off, you can only watch the video, and cannot set the function.

How to Find the UID/SN Number?

If you have any other questions, please send us the UID/SN number of your camera and describe the problem you have encountered. We will resolve it as soon as possible.
Email: Tech@tiejus.com

Click Settings

View UID/SN

How do I invite family and friends to use my camera together?
Open the APP and select your camera in the home page. Click "Share" in the camera settings to enter the sharing page, and a QR code will be generated. Your friends can open the app and gain some access by scanning the OR code in their phone.

Why doesn't the Wi-Fi name appear when I connect to Wi-Fi?
On Apple devices with iOS 13 and above, you need to turn on the "Location Permission" of the app in the system settings and change it to "Allow while in use".

Will the camera display a red light after turning on the night vision function?
The built-in IR LED lights, when the night vision is turned on, the camera only displays some faint red lights, but the picture quality is still clear in the dark environment.

What are the requirements for Wi-Fi?

The device support both 2.4GHz and 5GHz wireless networks. At the same time, please set the Wi-Fi authentication method to WPA2-PSK or other lower-level security methods, and need to set a password.

How far should the camera be from the router?

After testing, the Wi-Fi connection distance can reach 150 meters in an open area. But the actual situation depends on the strength of the Wi-Fi and its surroundings(thick walls, electromagnetic devices, large metal objects can all cause interference to the Wi-Fi signal).
If the camera connection is weak or unstable, place the camera as close to the router as possible.

What should I do if the equipment fails?

Long press the power button to restart the camera. If the device no response, you can open the USB silicones cover at the bottom of the camera, long press the reset button to reset and then long press the power button to restart the camera.

Can't add a camera for the first time?

When adding a camera for the first time, make sure the camera is powered on and the working status light is Blue flashes slowly. And hear "Please use the App for Wi-Fi configuration" from the camera.

1. Make sure the Wi-Fi account and password are correct.
2. The camera support both 2.4GHz and 5GHz Wi-Fi.
3. When adding a camera, ensure that the network is smoothed and it is recommended to operate close to the router.
4. If QR configuration is unsuccessful, try to use the AP network configuration(the mobile phone can be automatically added after connecting to the Wi-Fi hotspot issued by the camera and returning to the App) the password should not be set as complicated as possible, and it does not contain special characters.
5. If the two methods are still unable to connect to the Internet, it is recommended to restart the router and try again.
6. Provide the nameplate label of the router.

TF Card not recognized?

After inserting the TF Card into the TF Card slot of the camera, check whether the capacity of the TF Card is displayed in the "System Settings". "TF Card Recording Settings" of the device in the APP. If it prompts "No TF Card detected", it means that the TF Card recognition failed.

1. Please use brand TF Card, Only FAT32 format is supported.
2. The TF Card can be recognized by the computer normally.
3. The recommended TF Card capacity is between 16-256G.
4. Recommend to use a high-speed TF Card of Class 10 and above.
5. Try to insert and remove the TF Card several times.
6. It is recommended to try another TF Card.
7. It may take some time for the camera to recognize the TF Card. After inserting the card, wait for about 30S before observing.

More About Us
Web: www.tiejus.com
Facebook: https://www.facebook.com/tiejusoffice
YouTube: www.youtube.com/@TieJus