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Starting the Dell Diagnostics From the Dell
Drivers and Utilities Media
NOTE: The Dell Drivers and Utilities media is
optional and may not ship with your
computer.
NOTE: Your computer may or may not have
an optical drive. Use an external optical drive
or any external storage device for the
procedures that involve media.
1
Insert the Drivers and Utilities media.
2
Shut down and restart the computer.
When the DELL logo appears, press <0>
immediately.
NOTE: If you wait too long and the
operating system logo appears,
continue to wait until you see the
®
Microsoft
shut down your computer and try again.
®
Windows
desktop; then,
NOTE: The next steps change the boot
sequence for one time only. On the
next start-up, the computer starts
according to the devices specified in
the system setup program.
3
When the boot device list appears, highlight
CD/DVD/CD-RW and press <Enter>.
4
Select the Boot from CD-ROM option from
the menu that appears and press <Enter>.
1
5
Type
to start the CD menu and press
<Enter> to proceed.
6
Select Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version that is appropriate
for your computer.
When the Dell Diagnostics Main Menu
7
appears, select the test that you want to run,
and follow the instructions on the screen.
Troubleshooting Tips
37
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