Dell Precision YT583 User Manual page 94

E M
N S U R E T H A T
Windows XP:
• Click Start and click My Computer.
Windows Vista™:
• Click the Windows Vista Start button
If the drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the
drive.
T
E S T T H E D R I V E
• Insert another disc to eliminate the possibility that the original drive is defective.
• Insert a bootable floppy disk and restart the computer.
C
L E A N T H E D R I V E O R D I S K
C
H E C K T H E C A B L E C O N N E C T I O N S
R H
U N T H E A R D W A R E
Hardware Problems in the Microsoft
Operating Systems" on page 131.
R D D
U N T H E E L L
Optical drive problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
A W
D J U S T T H E I N D O W S V O L U M E C O N T R O L
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
Problems writing to an optical drive
C
L O S E O T H E R P R O G R A M S
during the writing process. If the stream is interrupted, an error occurs. Try closing all
programs before you write to the optical.
T
U R N O F F S T A N D B Y M O D E I N
"Power Management" on page 37 or search for the keyword standby in Windows Help
94
Troubleshooting
®
W
I C R O S O F T I N D O W S
—
— See "Cleaning Your Computer" on page 91.
T
R O U B L E S H O O T E R
— See "Dell Diagnostics" on page 123.
I A G N O S T I C S
— The optical drive must receive a steady stream of data
W
I N D O W S B E F O R E W R I T I N G T O A D I S K
®
R
E C O G N I Z E S T H E D R I V E
and click Computer.
— See "Troubleshooting Software and
® ®
Windows XP and Microsoft Windows Vista™
—
—
— See