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MUPR-H14X Series Service manual www.mundoclima.com...
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Table of Contents §. Safety Precautions Precautions Information servicing(For flammable materials) §. Specifications Model Reference Pipe length and the Drop Height Refrigerant Cycle Diagrams Electrical Wiring Diagrams §. Product Features Display Function Safety Features Basic Features Optional Features §. Maintenance First Time Installation Check Refrigerant Recharge Re-Installation...
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Table of Contents §. Troubleshooting Safety Caution General Troubleshooting Complain Record Form Information Inquiry Error Diagnosis and Troubleshooting Without Error Code Quick Maintenance by Error Code Troubleshooting by Error Code Check Procedures Appendix Temperature Sensor Resistance Value Table for T1,T2,T3 and T4 (°C – K) Temperature Sensor Resistance Value Table for TP(for some units) (°C –...
1. Precautions CAUTION To prevent personal injury, or property or unit damage, While unpacking be careful of sharp edges around adhere to all precautionary measures and instructions the unit as well as the edges of the fins on the con- denser and evaporator.
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2. Information servicing(For • Prior to work taking place, the area around the equipment is to be surveyed to make sure that there are no flammable flammable materials) hazards or ignition risks. • NO SMOKING signs shall be displayed. Checks to the area Ventilated area •...
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• that capacitors are discharged: this shall be done in shall also take into account the effects of aging or a safe manner to avoid possibility of sparking; continual vibration from sources such as compressors or fans. • that there no live electrical components and wiring are exposed while charging, recovering or purging 2.13 Detection of flammable refrigerants the system;...
• The refrigerant charge shall be recovered into the • Before attempting the procedure ensure that: correct recovery cylinders. The system shall be flushed • mechanical handling equipment is available, if with OFN to render the unit safe. This process may required, for handling refrigerant cylinders;...
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• Empty recovery cylinders are evacuated and, if • The recovered refrigerant shall be returned to the possible, cooled before recovery occurs. refrigerant supplier in the correct recovery cylinder, and the relevant Waste Transfer Note arranged. Do not • The recovery equipment shall be in good working mix refrigerants in recovery units and especially not in order with a set of instructions concerning the cylinders.
1. Model Reference Refer to the following table to determine the specific indoor and outdoor unit model. Indoor Unit Model Outdoor Unit Model Capacity (Btu/h) Power Supply MUPR-09-H14X-I MUPR-09-H14X-E 220-240V~, 50Hz, MUPR-12-H14X-I MUPR-12-H14X-E 1Phase MUPR-18-H14X-E MUPR-18-H14X-I MUPR-24-H14X-I MUPR-24-H14X-E Specifications 2...
2. Pipe Length and Drop Height The length and elevation of connection pipe are shown in the table below. if the pipe length exceeds max pipe length, additional refrigerant should be charged to ensure nominal cooling/heating capacity. Capacity(Btu/h) Standard Length Max Pipe Length Max Elevation Additional Refrigerant...
4. Electrical Wiring Diagrams Indoor and outdoor unit wiring diagram Indoor Unit Outdoor Unit IDU Model IDU Wiring Diagram ODU Model ODU Wiring Diagram MUPR-09-H14X-I MUPR-09-H14X-E 16022000019533 MUPR-12-H14X-I 16022000034214 MUPR-12-H14X-E MUPR-18-H14X-I MUPR-18-H14X-E 16022000B13817 MUPR-24-H14X-I MUPR-24-H14X-E Outdoor unit printed circuit board diagram...
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Indoor unit abbreviations Abbreviation Paraphrase Yellow-Green Conductor Positive and Negative Ion Generator Capacitor PLASMA Electronic Dust Collector LIVE NEUTRAL Outdoor unit abbreviations Abbreviation Paraphrase 4-WAY Gas Valve Assembly/4-WAY VALVE AC-FAN Alternating Current FAN DC-FAN Direct Current FAN COMP Compressor L-PRO Low Pressure Switch H-PRO High Pressure Switch...
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MUPR-09-H14X-I, MUPR-12-H14X-I, MUPR-18-H14X-I, MUPR-24-H14X-I INDOOR WIRING DIAGRAM 16022000034214 INDOOR 5(3 or 2) 5(10) 5(10) PLASMA OR ION(12V) CN11 CN13 CN12 CN21 CN27 CN19 CN22 CN26 Transformer or OR UVC Power board CN10 CN15 Pipe Temperature Sensor MAIN BOARD CN29 CN701 Switch board...
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Outdoor unit wiring diagram: MUPR-09-H14X-E, MUPR-12-H14X-E...
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Outdoor unit printed circuit board diagram: MUPR-09-H14X-E, MUPR-12-H14X-E...
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Name Meaning Earth: connect to Ground N_in: connect to N-line (208-230V AC input) CN1A L_in: connect to L-line (208-230V AC input) CN16 S: connect to indoor unit communication HEAT1 CN17 connect to compressor heater, 208-230V AC when is ON 4-WAY CN60 connect to 4 way valve, 208-230V AC when is ON.
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Earth N-IN L-IN CN17 AC-FAN 4-WAY HEAT2 CN 60 R109 C515 CN 6 IC4 04 C 40 8 R403 E502 CN4 14 DC-FAN CN1 9 R4 04 C 517 C5 19 CN 18 R Y5 L2 01 IC401 E504 CN23 R8 02 C 40 2 R 804...
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Name Meaning Earth: connect to Ground Power Supply N_in: connect to N-line (208-230V AC input) L_in: connect to L-line (208-230V AC input) S: connect to indoor unit communication 4-WAY CN60 connect to 4 way valve, 208-230V AC when is ON. AC-FAN connect to AC fan HEAT2...
1. Display Function Unit display functions Display Function ECO function (available on select units only) when Wireless Control feature is activated(some units) Temperature value Temperature Timer ON is set. Activation of , Fresh, Swing, Turbo, ECO, Breeze away, ECO (3s) intelligent or Silence Timer OFF is set.
2. Safety Features Compressor three-minute delay at restart Compressor functions are delayed for up to ten seconds upon the fi rst startup of the unit, and are delayed for up to three minutes upon subsequent unit restarts. Automatic shutoff based on discharge temperature If the compressor discharge temperature exceeds a certain level for a period of time, the compressor ceases operation.
3. Basic Functions Table Heating Mode Functions Defrosting Mode Cases Case 1 Case 2 Models Note: The detailed description of case 1 or case 2 is shown in the following function section(3.5). Product Features...
Abbreviation • Compressor runs at FminC more than 10 minutes • T1 is lower than or equal to (Tsc-CDIFTEMP- Unit element abbreviations 0.5°C(32.9°F)) Note: CDIFTEMP is EEPROM setting parameter. It is Abbreviation Element 2°C(35.6°F) usually. Indoor room temperature 2) When the compressor runs continuously for more than Coil temperature of evaporator 120 minutes.
• When T1-Tsc is higher than 0.5°C(0.9°F), fan speed increases to 40%; • When T1-Tsc is higher than 1°C(1.8°F), fan speed increases to 60%; • When T1-Tsc is higher than 1.5°C(2.7°F), fan speed increases to 80%; • When T1-Tsc is higher than 4°C(7.2°F), fan speed increases to 100%.
• For different outdoor units, the fan speeds are different. 3.5.4 Defrosting mode • The unit enters defrosting mode according to changes in the temperature value of T3, T4 as well as the compressor running time. • In defrosting mode, the compressor continues to run, the indoor and outdoor motor will cease operation, 19°C(66.2°F) TE1=0...
• If any one of the following conditions is satisfied, Drying mode defrosting ends and the machine switches to normal • In drying mode, AC operates the same as auto fan in heating mode: cooling mode. • T3 rises above TCDE1+4°C. •...
when reaching the setting time. • The Active Clean Technology washes away dust, mold, and grease that may cause odors when it • Timer off. The machine will turn off automatically adheres to the heat exchanger by automatically when reaching the setting time. freezing and then rapidly thawing the frost.
, Forced cooling operation, mode setting, Sleeping mode, or adjusting the set temperature to less than 24°C,it will quit the ECO operation. • Operation time in ECO mode is 8 hours. After 8 hours the AC quits this mode. • When there’s any one temperature sensor in malfunction, the AC will quit ECO mode .
1. First Time Installation Check Air and moisture trapped in the refrigerant system affects To prevent air and moisture from affecting the air the performance of the air conditioner by: conditioner’s performance, the indoor unit, as well as the pipes between the indoor and outdoor unit, must be be •...
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Procedure: • If the pressure successfully reaches -0.1 MPa Tighten the flare nuts of the indoor and outdoor (14.5 Psi), fully close the Handle Lo valve, then units, and confirm that both the 2- and 3-way valves cease vacuum pump operations. are closed.
2. Refrigerant Recharge mA A Procedure: Close both 2- and 3-way valves. 3-way valves. Slightly connect the Handle Lo charge hose to the Operate the air conditioner in cooling mode to charge 3-way service port. the system with liquid refrigerant. Connect the charge hose to the valve at the bottom When the electronic scale displays the correct of the cylinder.
3. Re-Installation Indoor Unit Collecting the refrigerant into the outdoor unit Procedure: Confirm that the 2- and 3-way valves are opened. Close the 3-way valve so that the gauge rests between 0.3 MPa (43.5 Psi) and 0.5 MPa (72.5 Psi). Connect the charge hose with the push pin of Handle Lo to the 3-way valve’s gas service port.
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Air purging with vacuum pump Procedure: • If the pressure successfully reaches -0.1 MPa Tighten the flare nuts of the indoor and outdoor (14.5 Psi), fully close the Handle Lo valve, then units, and confirm that both the 2- and 3-way valves cease vacuum pump operations.
Outdoor Unit Evacuation for the whole system Procedure: Wait for 5 minutes then check whether the gauge Confirm that the 2- and 3-way valves are opened. needle moves after turning off the vacuum pump. If Connect the vacuum pump to the 3-way valve’s the gauge needle moves backward, check whether service port.
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Refrigerant charging mA A Procedure: Close both 2- and 3-way valves. Fully open the Handle Lo manifold valve, 2- and 3-way valves. Slightly connect the Handle Lo charge hose to the 3-way service port. Operate the air conditioner in cooling mode to charge the system with liquid refrigerant.
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Indoor Unit Disassembly Contents Dimension ......................2 Indoor Unit Disassembly ..................3 Front Panel ....................3 Electrical parts ....................7 Fan motor and fan..................10 Step motor ....................12 Drain Hose ....................14 Evaporator....................15...
2. Indoor unit Disassembly Front Panel Procedure Illustration 1) Put your hands at the 2 sides of filter, pull the filter gently along the verticall direction, and then remove it.(see CJ_EP_001) CJ_EP_001 2) Open the horizontal louver and push the locker towards right to open it. (see CJ_EP_002) 3) Bend the horizontal louver lightly to loosen the hooks, then remove the...
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Procedure Illustration 4) Open the panel assembly, move the slider to fix the panel. (see CJ_EP_003) CJ_EP_003 5) Open two stop blocks of panel frame assembly. (see CJ_EP_004) 6) Remove 1 fixing screw in the panel frame. (see CJ_EP_004) CJ_EP_004 Note: This section is for reference only.
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Procedure Illustration 7) pull two sides of the bottom panel along the direction indicated in right image to remove it. (see CJ_EP_005) CJ_EP_005 8) Pull the mandril of panel to remove it.(see CJ_EP_006) 9) Remove the panel assembly.(see CJ_EP_006) (Caution: If you want to close the panel, you must bend the middle of mandril, otherwise it will break.
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Procedure Illustration 10) Remove 1 screw of the display board. (see CJ_EP_007) 11) Rotate the display board subassembly in the direction shown in the right picture. (see CJ_EP_007) 12) Pull the four clips to remove the display board.(see CJ_EP_007) CJ_EP_007 Note: This section is for reference only.
Electrical parts (Antistatic gloves must be worn.) Note: Open the front panel (refer to 2.1 Front panel) before disassembling electrical parts. Procedure Illustration 1) Pull the two lifts of the cover of electronic control box with thumbs and then open it. (see CJ_EP_008) 2) Raise the mandril to fix the cover.(see CJ_EP_008) CJ_EP_008...
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Procedure Illustration 4) Disconnect the wires. (see CJ_EP_010) CJ_EP_010 5) Remove one screw used for the ground connection. (see CJ_EP_011) 6) Pull two clips of the electronic control box along the direction shown in the right picture to remove the main control board.
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Procedure Illustration 7) Remove the other screw used for the ground connection.(see CJ_EP_012) 8) Collapse the mandril.(see CJ_EP_012) 9) Pull the cover of electronic control box along the direction indicated in right image to remove it.(see CJ_EP_012) Ground Screw CJ_EP_012 10) Remove one fixing screw then pull out the electronic control box subassembly.
Fan motor and fan Note: Remove the front panel (refer to 2.1 Front panel). before disassembling fan motor and fan. Procedure Illustration 1) Open two stop blocks of chassis assembly(below). (see CJ_EP_014) 2) Remove chassis assembly(below) along the direction shown in the right picture (see CJ_EP_014) CJ_EP_014 3) Remove the two screws and remove the...
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Procedure Illustration 4) Remove the bearing sleeve (see CJ_ EP_016). CJ_EP_016 5) Remove the fixing screw (see CJ_EP_017). 6) Pull out the fan motor and fan assembly from the side. CJ_EP_017 Note: This section is for reference only. Actual unit appearance may vary. Indoor Unit Disassembly 11...
Step motor Note: Remove the front panel and chassis assembly(below) (refer to 2.1 Front panel and 2.3 Fan motor and fan) before disassembling step motor. Procedure Illustration 1) Remove one screw to remove cover of louver motor.(see CJ_EP_018).(for some units) CJ_EP_018 2) Open the cover of louver motor, pull out intelligent eye subassembly.(see CJ_...
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Procedure Illustration 3) Remove the two screws, then remove the horizontal swing motor(see CJ_EP_020). Note: The horizontal swing motor is located in panel assembly. swing motor CJ_EP_020 4) Remove 2 screws, then remove the vertical swing motor swing motor (see CJ_EP_021).(for some units) 5) Remove 1 screw, then remove the ionizer generator (see CJ_EP_021).(for some units)
Drain Hose Procedure Illustration 1) Rotate the fixed wire clockwise indicated in right image. (see CJ_EP_022) 2) Pull up the drain hose to remove it. (see CJ_EP_022) CJ_EP_022 Note: This section is for reference only. Actual unit appearance may vary. Indoor Unit Disassembly 14...
Evaporator Note: Remove the front panel, electrical parts and fan (refer to 2.1 Front panel, 2.2 Electrical parts and 2.3 fan motor and fan) before disassembling evaporator. Procedure Illustration 1) Remove the 2 screws then remove the panel frame assembly.(see CJ_EP_023) CJ_EP_023 2) Disassemble the pipe clamp board.(see CJ_EP_024)
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Procedure Illustration 3) Remove the 1 screw on the evaporator located at the left fixed plate (see CJ_ EP_025). 4) Remove the 1 screw on the evaporator located on the right side. (see CJ_EP_025). CJ_EP_025 5) Bend the piping carefully, separate the chassis assembly(above) and the evaporator then take the evaporator out.
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Outdoor Unit Disassembly Contents Outdoor Unit Table....................2 Dimension ......................3 Outdoor Unit Disassembly..................16 Panel Plate....................16 Electrical Parts .....................29 Fan Assembly ....................44 Fan Motor ....................45 Sound blanket .....................46 Four-way valve.....................47 Compressor....................48...
2.4. Panel Plate: MUPR-18-H14X-E, MUPR-24-H14X-E Outdoor Unit Disassembly 11...
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3. Outdoor Unit Disassembly MUPR-09-H14X-E, MUPR-12-H14X-E Procedure Illustration 1) Turn off the air conditioner and the power breaker. 2) Remove the screw of the big handle and then remove the big handle (1 screws) (see CJ_X230_001). Big Handle CJ_X230_001 Top Cover 3) Remove the screws of the top cover and then remove the top cover (4 screws).
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Procedure Illustration 4) Remove the screws of water collecting cover and then remove the water collecting cover (2 screws) (see CJ_ X230_003). Water Collecting Cover CJ_X230_003 5) Remove the screws of the front panel and then remove the front panel (7 screws(onoff models) or 9 screws(inverter models) (see CJ_ X230_004).
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Procedure Illustration 6) Remove the screws of the right panel and then remove the right panel (5 screws) (see CJ_X230_005). Right Panel CJ_X230_005 Note: This section is for reference only. Actual unit appearance may vary. Outdoor Unit Disassembly 25...
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MUPR-18-H14X-E, MUPR-24-H14X-E Procedure Illustration 1) Turn off the air conditioner and the power breaker. 2) Remove the screw of the big handle and then remove the big handle (1 screw) (see CJ_X430_001). Big Handle CJ_X430_001 Top Cover 3) Remove the screws of the top cover and then remove the top cover (3 screws).
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Procedure Illustration 4) Remove the screws of water collecting cover and then remove the water collecting cover (2 screws) (see CJ_ X430_003). Water Collecting Cover CJ_X430_003 5) Remove the screws of the front panel and then remove the front panel (7 screws(onoff models) or 9 screws(inverter models) (see CJ_ X430_004).
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Procedure Illustration 6) Remove the screws of the right panel and then remove the right panel (6 screws) (see CJ_X430_005). Right Panel CJ_X430_005 Note: This section is for reference only. Actual unit appearance may vary. Outdoor Unit Disassembly 28...
Electrical parts Antistatic gloves must be worn when you disassemble the electronic box. WARNING: Note: Remove the air outlet grille(refer to 3.1 Panel Plate) before disassembling electrical parts. 1. PCB board 1 Procedure Illustration 1) Remove the screws of the top cover. (2 screws) (see CJ_ODU_PCB_001- 1 ).
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2. PCB board 2 Procedure Illustration 1) Unfix the hooks and then open the electronic control box cover (4 hooks) (see CJ_ODU_PCB_002-1 ). 4-Way Valve 2) Disconnect the connector for fan CJ_ODU_PCB_002-1 motor from the electronic control board (see CJ_ODU_PCB_002-2 ). 3) Remove the connector for the Reactor compressor (see CJ_ODU_PCB_002-...
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3. PCB board 3 Procedure Illustration 1) Remove the 5 screws and unfix two hooks, then remove the electronic control box subassembly.(see CJ_ ODU_PCB_003-1 ). Note:Electric control box cover cannot be removed, so the voltage between P and N cannot be measured. CJ_ODU_PCB_003-1 Note: This section is for reference only.
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4. PCB board 4 Procedure Illustration 1) Remove the screws of the top cover. (1 screws) (see CJ_ODU_PCB_004- 1 ). CJ_ODU_PCB_004-1 2) Unfix the hooks and then open the electronic control box cover (5 hooks) (see CJ_ODU_PCB_004-2 ). CJ_ODU_PCB_004-2 3) Disconnect the connector for fan motor from the IPM board (see CJ_ ODU_PCB_004-3 ).
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Procedure Illustration 5) Pull out the wire connected with the terminal. (see CJ_ODU_PCB_004-4 ). T3/T4 6) Pull out connectors of the condenser coil temp. sensor(T3),outdoor ambient temp. sensor(T4) and discharge temp. sensor(TP) (see CJ_ODU_PCB_004-4 ). 7) Disconnect the electronic expansion valve wire (see Fig CJ_ODU_PCB_004- 4 ).
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5. PCB board 5 Procedure Illustration 1) Unfix the hooks and then open the electronic control box cover (4 hooks) (see CJ_ODU_PCB_005-1 ). 2) Disconnect the connector for outdoor DC fan from the electronic control board (see CJ_ODU_ PCB_005-2 ). 3) Remove the connector for the compressor (see CJ_ODU_PCB_005- 2 ).
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6. PCB board 6 Procedure Illustration 1) Disconnect the connector for compressor and release the ground wire(1 screw,for some models ). (see CJ_ODU_PCB_006-1 ). CJ_ODU_PCB_006-1 2) Remove the electronic control box subassembly. (see CJ_ODU_ PCB_006-2 ). Note:Electric control box cover cannot be removed, so the voltage between P and N cannot be measured.
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7. PCB board 7 Procedure Illustration 1) Unfix the hooks and then open the cover (4 hooks)(see CJ_ODU_ PCB_007-1 ). CJ_ODU_PCB_007-1 2) Remove 4 screws on the electronic control board and then remove the electronic control box subassembly. (see CJ_ODU_PCB_007-2 ). Note:Electronic installing box cannot be opened, so the voltage between P and N cannot be measured.
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Procedure Illustration 3) Remove two screws and then remove the electronic control box subassembly on partition board assembly. (see CJ_ODU_PCB_007- 3 ). CJ_ODU_PCB_007-3 Note: This section is for reference only. Actual unit appearance may vary. Outdoor Unit Disassembly 37...
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Procedure Illustration 6) Remove two screws and two connectors and then remove the inverter control board (see CJ_ODU_ PCB_007-4 ). CJ_ODU_PCB_007-4 Note: This section is for reference only. Actual unit appearance may vary. Outdoor Unit Disassembly 38...
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8. PCB board 8 Procedure Illustration 1) Disconnect the connector for compressor and release the ground wire(1 screw). (see CJ_ODU_ PCB_0011-1 ). 2) Remove the electronic control box subassembly. (see CJ_ODU_ CJ_ODU_PCB_008-1 PCB_008-2 ). Note:Electric control box cover cannot be removed, so the voltage between P and N cannot be measured.
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9. PCB board 9 Procedure Illustration 1) Unfix the hooks and then open the cover (4 hooks)(see CJ_ODU_ PCB_009-1 ). CJ_ODU_PCB_009-1 2) Remove 6 screws on the electronic control board and then remove the electronic control box subassembly. (see CJ_ODU_PCB_009-2 ). Note:Electronic installing box cannot be opened, so the voltage between P and N cannot be measured.
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Procedure Illustration 3) Pull out the connector, remove one screw and then remove the key board subassembly on terminal board. (see CJ_ODU_PCB_009-3 ) (for some models). CJ_ODU_PCB_009-3 Note: This section is for reference only. Actual unit appearance may vary. Outdoor Unit Disassembly 41...
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PCB board 10 Procedure Illustration 1) Disconnect the connector for compressor. (see CJ_ODU_PCB_010- 1 ). 2) Remove the screws of cover of electronic control box(5 screws). (see CJ_ODU_PCB_010-1 ). 3) Turn over the electronic control box subassembly CJ_ODU_PCB_010-1 4) Disconnect the connectors from the electronic control board (see CJ_ODU_PCB_010-2 ).
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11. PCB board 11 Procedure Illustration 1) Disconnect the connector for compressor and release the ground wire(1 screw). (see CJ_ODU_ PCB_011-1 ). CJ_ODU_PCB_011-1 2) Remove the electronic control box subassembly. (see CJ_ODU_ PCB_011-2 ). Note:Electric control box cover cannot be removed, so the voltage between P and N cannot be measured.
Fan Assembly Note: Remove the panel plate (refer to 3.1 Panel Plate) before disassembling fan. Procedure Illustration 1) Remove the nut securing the fan with a spanner (see CJ_ODU_ FAN_001). 2) Remove the fan. CJ_ODU_FAN_001 Note: This section is for reference only. Actual unit appearance may vary. Outdoor Unit Disassembly 44...
Fan Motor Note: Remove the panel plate and the connection of fan motor on PCB (refer to 3.1 Panel Plate and 3.2 Electrical parts) before disassembling fan motor. Procedure Illustration 3) Remove the fixing screws of the fan motor (4 screws) (see CJ_ODU_MOTOR_001). 4) Remove the fan motor.
Sound blanket Note: Remove the panel plate (refer to 3.1 Panel plate) before disassembling sound blanket. Procedure Illustration 1) Remove the sound blanket (side and top) (see CJ_ODU_BLANKET_001). Sound Blanket(top) (Applicable to models with blanket) Sound Blanket(side) (Applicable to models with blanket) CJ_ODU_BLANKET_001 Note: This section is for reference only.
Four-way valve (for heat pump models) WARNING: Evacuate the system and confirm that there is no refrigerant left in the system before removing the four-way valve and the compressor. (For R32 & R290, you should evacuate the system with the vacuum pump; flush the system with nitrogen;...
Compressor WARNING: Evacuate the system and confirm that there is no refrigerant left in the system before removing the four-way valve and the compressor. (For R32 & R290, you should evacuate the system with the vacuum pump; flush the system with nitrogen; then repeat the two steps before heating up the brazed parts. The operations above should be implemented by professionals.) Note: Remove the panel plate, connection of compressor on PCB (refer to 3.1 Panel plate and 3.2 Electrical parts) before disassembling sound blanket.
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Procedure Illustration 3) Remove the hex nuts and washers securing the compressor, located on the bottom plate (see CJ_ODU_COMP_003). CJ_ODU_COMP_003 Suction Pipe 4) Heat up the brazed parts and then remove the the discharge pipe and the suction pipe (see CJ_ODU_COMP_004). Discharge Pipe 5) Lift the compressor from the base pan assembly with pliers.
Troubleshooting Contents Safety Caution .......................3 General Troubleshooting ..................4 Complain Record Form ..................6 Information Inquiry ....................8 Error Diagnosis and Troubleshooting Without Error Code.......11 Remote maintenance...................11 Field maintenance ..................12 Quick Maintenance by Error Code..............17 Troubleshooting by Error Code................17 TS01 EEPROM Parameter Error Diagnosis and Solution TS02 Indoor and Outdoor Unit Communication Error Diagnosis and Solution TS03 Zero-crossing Signal Detection Error Diagnosis and Solution TS04 Fan Speed is Operating Outside of The Normal Range Diagnosis and Solution...
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Troubleshooting Contents TS09 IPM Malfunction or IGBT Over-strong Current Protection Diagnosis and Solution TS10 Over Voltage or Too Low Voltage Protection Diagnosis and Solution TS11 Top temperature Protection of Compressor or High Temperature Protection of IPM Module or High Pressure Protection Diagnosis and Solution TS12 Inverter Compressor Drive Error Diagnosis and Solution TS13 Low Pressure Protection Diagnosis and Solution TS14 Indoor units mode conflic Diagnosis and Solution...
1. Safety Caution WARNING Be sure to turn off all power supplies or disconnect all wires to avoid electric shock. While checking indoor/outdoor PCB, please equip oneself with antistatic gloves or wrist strap to avoid damage to the board. WARNING Electricity remains in capacitors even when the power supply is off.
2. General Troubleshooting Error Display (Indoor Unit) When the indoor unit encounters a recognized error on different models , 1. the running LED with flash in a corresponding series, the timer LED may turn on or begin flashing; 2. an error code will be displayed; 3.
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Top temperature protection of compressor or High temperature 3 times FLASH TS11-S-INV PC 02 protection of IPM module or High pressure protection 5 times FLASH Inverter compressor drive error TS12-S PC 04 1 time FLASH Current overload protection TS08-S PC 08 Communication error between outdoor main chip and compressor 6 times FLASH...
3. Complain Record Form Complain Record Form Request No.: Date: Installation Date: Service Date: Customer Information Name Telephone No. Home Address Email Product Information Indoor Unit Model Outdoor Unit Model Serial No. of indoor unit Serial No. of outdoor unit □Cooling □Heating □Fan only...
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Parameter Checking information by Remote controller Displaying code Displaying code meaning Display value Display value meaning Room temperature Indoor coil temperature Outdoor coil temperature Ambient temperature Discharge temperature Targeted Frequency Actual Frequency Compressor current Outdoor AC voltage Indoor capacity test Reserve Outdoor fan speed EXV opening steps...
4. Information Inquiry&Setting • To enter engineer mode, in power-on or standby mode, and in non-locked state, press the key combination “ON/OFF + Air Speed” for 7s: • After entering the engineer mode, the remote control will display icons of “Auto, Cool, Dry, Heat”, and the Battery icon;...
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Error code of engineer mode Display Error Information EH 00/EH 0A Indoor unit EEPROM parameter error Indoor / outdoor unit communication error EL 01 Zero-crossing signal detection error EH 02 Over low voltage protection of indoor external fan EH 30 Over voltage protection of indoor external fan EH 31 The indoor fan speed is operating outside of the normal range...
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Condenser high temperature protection PC 0A Humidity sensor is in open circuit or has short circuited FH 0C Compressor discharge temperature protection PC 06 Outdoor current protection PC 08 Anti-cold air in heating mode PH 09 PFC module malfunction PC 0F High pressure protection PC30 Low pressure protection...
5. Error Diagnosis and Troubleshooting Without Error Code WARNING Be sure to turn off unit before any maintenance to prevent damage or injury. Remote maintenance SUGGESTION: When troubles occur, please check the following points with customers before field maintenance. Problem Solution Unit will not start TS13 - TS14...
Field maintenance Problem Solution Unit will not start TS15 - TS16 Compressor will not start but fans run TS15 - TS16 Compressor and condenser (outdoor) fan will not start TS15 - TS16 Evaporator (indoor) fan will not start TS15 - TS16 Condenser (Outdoor) fan will not start TS15 - TS16 Unit runs, but shortly stops...
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Test voltage Power failure Close the power switch The main power tripped Inspect connections - tighten Loose connections Change the transformer Faulty transformer Test voltage The voltage is too high or too low Replace the battery of the remote control The remote control is powered off Replace the remote control Broken remote control...
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1.Remote Maintenance Others Possible causes of trouble Unit will not start The power switch is on but fans will not start The temperature on the display board cannot be set Unit is on but the wind is not cold(hot) Unit runs, but shortly stops The unit starts up and stops frequently Unit runs continuously but insufficient cooling(heating) Cool can not change to heat...
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Replace the compressor Compressor stuck Leak test Shortage of refrigerant Replace restricted part Restricted liquid line Clean or replace Dirty air filter Clean coil Dirty evaporator coil Check fan Insufficient air through evaporator coil Change charged refrigerant volume Overcharge of refrigerant Clean condenser or remove obstacle Dirty or partially blocked condenser Purge, evacuate and recharge...
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Test voltage Power failure Inspect fuse type & size Blown fuse or varistor Inspect connections - tighten Loose connections Test circuits with tester Shorted or broken wires Test continuity of safety device Safety device opens Test continuity of thermostat / sensor & wiring Faulty thermostat / room temperature sensor Place the temperature sensor at the central of the air inlet Wrong setting place of temperature sensor...
6. Quick Maintenance by Error Code If you do not have the time to test which specific parts are faulty, you can directly change the required parts according the error code. You can find the parts to replace by error code in the following table. Error Code Part requiring EH 00/...
7. Troubleshooting by Error Code TS01-IDU: Indoor EEPROM parameter error diagnosis and solution Description: Indoor PCB main chip does not receive feedback from EEPROM chip. Recommended parts to prepare: • Indoor PCB Troubleshooting and repair: Shut off the power supply and turn it on 2 minutes later.
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TS01-ODU: Outdoor EEPROM parameter error or communication error between outdoor main chip and compressor driven chip diagnosis and solution Description: Outdoor PCB main chip does not receive feedback from EEPROM chip or compressor driven chip. Recommended parts to prepare: • Outdoor PCB Troubleshooting and repair: Shut off the power supply and turn it on 2 minutes later.
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TS02-S-INV: Indoor and outdoor unit communication error diagnosis and solution Description: Indoor unit can not communicate with outdoor unit Recommended parts to prepare: • Indoor PCB • Outdoor PCB • Short-circuited component Troubleshooting and repair: Power off, then restart the unit after 2 minutes.
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Remarks: • Use a multimeter to test the DC voltage between 2 port(or S or L2 port) and 3 port(or N or S port) of outdoor unit. The red pin of multimeter connects with 2 port(or S or L2 port) while the black pin is for 3 port(or N or S port) . •...
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TS03: Zero crossing detection error diagnosis and solution Description: When PCB does not receive zero crossing signal feedback for 4 minutes or the zero crossing signal time interval is abnormal. Recommended parts to prepare: • Connection wires • Indoor main PCB Troubleshooting and repair: Check the connections and power supply.
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TS04-S-IDU: The Indoor fan speed is operating outside of normal range diagnosis and solution) Description: When indoor fan speed keeps too low or too high for a certain time, the LED displays the failure code and the AC turns off. Recommended parts to prepare: •...
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Index: 1. Indoor or Outdoor DC Fan Motor(control chip is in fan motor) Power on and when the unit is in standby, measure the voltage of pin1-pin3, pin4-pin3 in fan motor connector. If the value of the voltage is not in the range showing in below table, the PCB must has problems and need to be replaced. •...
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2. Indoor AC Motor 1) Power off and disconnect fan motor power cord from PCB. Measure the resistance value of each winding by using the multi-meter. The normal value show as follows . YKFG-13-4-38L Model YKFG-15-4-28-1 YKFG-20-4-10L YKFG-20-4-5-11 YKFG-13-4-38L-4 Brand Welling Welling Welling...
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TS04-ODU: The outdoor fan speed is operating outside of normal range diagnosis and solution) Description: When outdoor fan speed keeps too low or too high for a certain time, the LED displays the failure code and the AC turns off. Recommended parts to prepare: •...
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Index: 1. Outdoor DC Fan Motor (control chip is in outdoor PCB) Release the UVW connector. Measure the resistance of U-V, U-W, V-W. If the resistance is not equal to each other, the fan motor must has problems and need to be replaced. otherwise the PCB must has problems and need to be replaced. 2.
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TS05-IDU: Open circuit or short circuit of indoor temperature sensor(T1, T2) diagnosis and solution Description: If the sampling voltage is lower than 0.06V or higher than 4.94V, the LED displays the failure code. Recommended parts to prepare: • Connection wires •...
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TS05-ODU: Open circuit or short circuit of outdoor temperature sensor(T3, T4, TP, T2B,TH) diagnosis and solution Description: If the sampling voltage is lower than 0.06V or higher than 4.94V, the LED displays the failure code. Recommended parts to prepare: • Connection wires •...
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TS06-INV: Refrigerant Leakage Detection diagnosis and solution Description: Judging the abnormality of the refrigeration system according to the number of compressor stops and the changes in operating parameters caused by excessive exhaust temperature. Recommended parts to prepare: • Indoor PCB •...
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TS07: Indoor PCB / Display board communication error diagnosis and solution Description: Indoor PCB does not receive feedback from the display board. Recommended parts to prepare: • Communication wire • Indoor PCB • Display board Troubleshooting and repair: Power off, then restart the unit 2 minutes later Is it still displaying the error code? The unit functions normally...
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TS08-S: Current overload protection diagnosis and solution Description: An abnormal current rise is detected by checking the specified current detection circuit. Recommended parts to prepare: • Connection wires • Reactor • Outdoor fan • Outdoor PCB Troubleshooting and repair: Was the protection activated Was the protection activated in standby? in standby?
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TS09-S: IPM malfunction or IGBT over-strong current protection diagnosis and solution Description: When the voltage signal the IPM sends to the compressor drive chip is abnormal, the LED displays the failure code and the AC turns off. Recommended parts to prepare: •...
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TS10-S: Over voltage or too low voltage protection diagnosis and solution Description: Abnormal increases or decreases in voltage are detected by checking the specified voltage detection circuit. Recommended parts to prepare: • Power supply wires • IPM module board • PCB •...
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TS11-S-INV: Top temperature protection of compressor or High temperature protection of IPM module or High pressure protection diagnosis and solution Description: For some models with overload protection, If the sampling voltage is not 5V, the LED will display the failure. If the temperature of IPM module is higher than a certain value, the LED displays the failure code.
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Check the fastening screws on the PCB and IPM radiator. Are they Replace the outdoor fixed tightly? control PCB. Tighten the screws and apply silicon grease. Note: For certain models, outdoor PCB could not be removed separately. In this case, the outdoor electric control box should be replaced as a whole.
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High pressure protection High pressure protection Are the high pressure switch Are the high pressure switch Connect high pressure switch and Connect high pressure switch and and main control boar wired and main control boar wired mian control board mian control board correctly? correctly? Is the high pressure...
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TS12-S: Inverter compressor drive error diagnosis and solution Description: An abnormal inverter compressor drive is detected by a special detection circuit, including communication signal detection, voltage detection, compressor rotation speed signal detection and so on. Recommended parts to prepare: • Connection wires •...
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TS13-INV: Low pressure protection diagnosis and solution Description: Outdoor pressure switch cut off the system because low pressure is lower than 0.13 MPa, the LED displays the failure code. Recommended parts to prepare: • Connection wires • Outdoor PCB • Low pressure protector •...
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Low pressure protection Low pressure protection Are the low pressure protector Are the low pressure protector and main control board wired and main control board wired Reconnect the low pressure protector and main Reconnect the low pressure protector and main Reconnect the low pressure protector and main properly? properly?
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TS14: Indoor units mode conflict (match with multi outdoor unit) Description: The indoor units cannot work cooling mode and heating at same time. Heating mode has a priority. • Suppose Indoor unit A working in cooling mode or fan mode, and indoor unit B is set to heating mode, then A will change to off and B will work in heating mode.
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TS33: Communication error between outdoor main PCB and IPM board diagnosis and solution Description: The main PCB cannot detect the IPM board. Recommended parts to prepare: • Connection wires • IPM board • Outdoor main PCB • Electric control box Troubleshooting and repair: Is there at least one LED in Is there at least one LED in...
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TS34: AP mode is actived but there is no WIFI kit installed AP mode is actived but cannot detect WIFI kit Description: Recommended parts to prepare: • WIFI kit Troubleshooting and repair: Shut off the power supply and Shut off the power supply and Is there WIFI kit? Is there WIFI kit? turn it on 2 minutes later.
8. Check Procedures 8.1 Temperature Sensor Check WARNING Be sure to turn off all power supplies or disconnect all wires to avoid electric shock. Operate after compressor and coil have returned to normal temperature in case of injury. 1. Disconnect the temperature sensor from PCB (Refer to Chapter 5&6. Indoor&Outdoor Unit Disassembly). 2.
8.3 IPM Continuity Check WARNING Electricity remains in capacitors even when the power supply is off. Ensure the capacitors are fully discharged before troubleshooting. 1. Turn off outdoor unit and disconnect power supply. 2. Discharge electrolytic capacitors and ensure all energy-storage unit has been discharged. 3.
Fan Motor Check 1. Turn off outdoor unit and disconnect power supply 2. Disconnect outdoor fan motor power cord from outdoor PCB 3. Measure the resistance value between each windings. The normal value of different motor show as follows: YKFG-13-4-38L Model YKFG-15-4-28-1 YKFG-20-4-10L...
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Appendix Contents Temperature Sensor Resistance Value Table for T1, T2, T3, and T4 (°C – K) ..2 Temperature Sensor Resistance Value Table for TP (for some units)(°C --K) ..3 iii) Pressure On Service Port ..................4...
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i) Temperature Sensor Resistance Value Table for T1,T2,T3 and T4 (°C – K) °C °F K Ohm °C °F K Ohm °C °F K Ohm °C °F K Ohm 115.266 12.6431 2.35774 0.62973 108.146 12.0561 2.27249 0.61148 101.517 11.5 2.19073 0.59386 96.3423 10.9731...
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ii) Temperature Sensor Resistance Value Table for TP(for some units) (°C --K) °C °F K Ohm °C °F K Ohm °C °F K Ohm °C °F K Ohm °C °F K Ohm °C °F K Ohm °C °F K Ohm °C °F K Ohm...
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