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Axis Q1728 User Manual

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  • Page 1 AXIS Q1728 Block Camera User manual...

  • Page 2: Table Of Contents

    Check the current AXIS OS version ........

  • Page 3: Installation

    AXIS Q1728 Block Camera Installation Installation Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode. It is available only in factory defaulted state for a limited time from powering up the device.

  • Page 4: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 5: Secure Passwords

    Verify that no one has tampered with the device software To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack: 1. Reset to factory default settings. See Reset to factory default settings on page 70.

  • Page 6: Configure Your Device

    AXIS Q1728 Block Camera Configure your device Configure your device This section covers all the important configurations that an installer needs to do to get the product up and running after the hardware installation has been completed. Basic settings Set the capture mode 1.
  • Page 7 AXIS Q1728 Block Camera Configure your device 1. Click to show the autofocus area. 2. Adjust the autofocus area to cover the part of the image that you want to be in focus. If you don’t select an autofocus area, the camera focuses on the entire scene. We recommend that you focus on a static object.
  • Page 8 AXIS Q1728 Block Camera Configure your device 2. To set at what light level you want the camera to switch to night mode, move the Threshold slider toward Bright or Dark. Note If you set the switch to night mode to occur when it’s brighter, the image remains sharper as there is less low-light noise. If you set the switch to occur when it’s darker, the image colors are maintained for longer, but there is more image blur due...
  • Page 9 3. Use the Tone mapping slider to adjust the amount of WDR. 4. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Stabilize a shaky image with image stabilization Image stabilization is suitable in environments where the product is mounted in an exposed location where vibrations can occur, for example, due to wind or passing traffic.
  • Page 10 AXIS Q1728 Block Camera Configure your device 1. Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°. 2. If the device doesn’t have automatic rotation of the view, go to Video > Installation.

  • Page 11: Adjust The Camera View (Ptz)

    AXIS Q1728 Block Camera Configure your device 2. Click 3. Click the new mask and type a name. 4. Adjust the size and placement of the privacy mask according to your needs. 5. To change the color for all privacy masks, click Privacy masks and select a color.

  • Page 12: View And Record Video

    AXIS Q1728 Block Camera Configure your device Create a guard tour with preset positions A guard tour displays the video stream from different preset positions either in a predetermined or random order, and for configurable periods of time. 1. Go to PTZ > Guard tours.
  • Page 13 With signed video, you can make sure that no one has tampered with the video recorded by the camera. 1. Go to Video > Stream > General and turn on Signed video. 2. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video. For instructions, see the AXIS Camera Station user manual.

  • Page 14: Set Up Rules For Events

    Before you start: • Make sure you have an SD card installed. Make sure that AXIS Object Analytics is running: 1. Go to Apps > AXIS Object Analytics. 2. Start the application if it is not already running. 3. Make sure you have set up the application according to your needs.
  • Page 15 Provide visual indication of an ongoing event You have the option to connect the AXIS I/O Indication LED to your network camera. This LED can be configured to turn on whenever certain events occur in the camera. For example, to let people know that video recording is in progress.
  • Page 16 8. Create a second rule and select the same Condition as in the first rule. 9. In the list of actions, select Toggle I/O while the rule is active, and then select the port the AXIS I/O Indication LED is connected to.

  • Page 17: Audio

    AXIS Q1728 Block Camera Configure your device 7. Set the prebuffer time to 5 seconds. 8. Set the postbuffer time to 2 minutes. 9. Click Save. Record video when the camera detects impact Shock detection allows the camera to detect tampering caused by vibrations or shock. Vibrations due to the environment or to an object can trigger an action depending on the shock sensitivity range, which can be set from 0 to 100.
  • Page 18 Connect to a network speaker Network speaker pairing allows you to use a compatible Axis network speaker as if it is connected directly to the camera. Once paired, the speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.

  • Page 19: The Web Interface

    Device info Shows the device information, including AXIS OS version and serial number. Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Time sync status Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.

  • Page 20: Video

    Shows the status of the preinstalled application AXIS Image Health Analytics and if the application has detected any issues. Go to apps: Go to the Apps page where you can manage your installed applications. Open application: Open AXIS Image Health Analytics in a new browser tab.

  • Page 21: Installation

    AXIS Q1728 Block Camera The web interface resume automatically after a reboot. Click to show the storage that is configured for the device. To configure the storage, you need to be logged in as an administrator. Click to access more settings: •...
  • Page 22 AXIS Q1728 Block Camera The web interface Important We recommend you not to use multiple image correction features at the same time, since it can lead to performance issues. Barrel distortion correction (BDC) : Turn on to get a straighter image if it suffers from barrel distortion. Barrel distortion is a lens effect that makes the image appear curved and bent outwards.
  • Page 23 AXIS Q1728 Block Camera The web interface Capture settings • Camera height: Enter the distance between the camera and the ground. • Road distance: Enter the distance between the camera and the middle of the road. • Max car speed: Enter the maximum car speed.
  • Page 24 AXIS Q1728 Block Camera The web interface Sharpness: Use the slider to make objects in the image appear sharper by adjusting the edge contrast. If you increase the sharpness, it may increase the bitrate and the amount of storage space needed as well.
  • Page 25 If your device doesn’t have built-in illumination, these controls are only available when you connect a supporting Axis accessory.Allow illumination: Turn on to let the camera use the built-in light in night mode.Synchronize illumination: Turn on to automatically synchronize the illumination with the surrounding light. The synchronization between day and night only works if the IR-cut filter is set to Auto or Off.Automatic illumination angle...
  • Page 26 AXIS Q1728 Block Camera The web interface Exposure mode: • Automatic: The camera adjusts the aperture, gain, and shutter automatically. • Automatic aperture : The camera adjusts the aperture and gain automatically. The shutter is fixed. • Automatic shutter : The camera adjusts the shutter and gain automatically. The aperture is fixed.
  • Page 27 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects.
  • Page 28 AXIS Q1728 Block Camera The web interface Select the bitrate reduction Strength: • Off: No bitrate reduction. • Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.
  • Page 29 AXIS Q1728 Block Camera The web interface Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.

  • Page 30: View Areas

    Label: Enter the text label for the x axis. Time window: Enter how long time the data is visualized. Time unit: Enter a time unit for the x axis. Y axis Label: Enter the text label for the y axis.

  • Page 31: Analytics

    AXIS Object Analytics Start: Click to start AXIS Object Analytics. The application will run in the background, and you can create rules for events based on the application’s current settings.Open: Click to open AXIS Object Analytics. The application opens up in a new browser tab where you can configure its settings.

  • Page 32: Audio Enhancement

    Show recordings based on storage type. Apps Add app: Install a new app.Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps.Allow unsigned apps : Turn on to allow installation of unsigned apps.Allow root-privileged apps : Turn on to allow apps with root privileges full access to the device.

  • Page 33: System

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
  • Page 34 AXIS Q1728 Block Camera The web interface • Latitude: Positive values are north of the equator. • Longitude: Positive values are east of the prime meridian. • Heading: Enter the compass direction that the device is facing. 0 is due north.
  • Page 35 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 36 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 37 Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).To allow the device to access a network protected through certificates, you must install a signed client certificate on the device.Authentication method: Select an EAP type used for...
  • Page 38 To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 39 AXIS Q1728 Block Camera The web interface Anonymous access Allow anonymous viewing: Turn on to allow anyone access the device as a viewer without logging in with an account.Allow anonymous PTZ operating : Turn on to allow anonymous users to pan, tilt, and zoom the image.
  • Page 40 AXIS Q1728 Block Camera The web interface Add a rule: Create a rule.Name: Enter a name for the rule.Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by, for example, day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly.Condition: Select a condition from the list.
  • Page 41 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 42 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).Set up the device as an MQTT client.
  • Page 43 AXIS Q1728 Block Camera The web interface message.Payload: Enter the content for the default message.Retain: Select to keep the state of client on this TopicQoS: Change the QoS layer for the packet flow.Last Will and Testament messageThe Last Will Testament (LWT) lets a client provide a testament along with its credentials when connecting to the broker.
  • Page 44 AXIS Q1728 Block Camera The web interface SIP setup assistant: Click to set up and configure SIP step by step.Enable SIP: Check this option to make it possible to initiate and receive SIP calls.Allow incoming calls: Check this option to allow incoming calls from other SIP devices.
  • Page 45 AXIS Q1728 Block Camera The web interface • Max retransmissions: Set the maximum number of times the device tries to connect to the SIP server before it stops trying. • Seconds until failback: Set the number of seconds until the device tries to reconnect to the primary SIP server after it has failed over to a secondary SIP server.
  • Page 46 AXIS Q1728 Block Camera The web interface Frame rate: Select the number of frames per second for video calls. The frame rate affects the required bandwidth. H.264 profile: Select the profile to use for video calls. DTMF Add sequence: Click to create a new dual-tone multifrequency (DTMF) sequence. To create a rule that is activated by touch-tone, go to Events >...
  • Page 47 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.

  • Page 48: Stream Profiles

    When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add accounts: Click to add a new ONVIF account.Account: Enter a unique account name.New password: Enter a password for the account.
  • Page 49 AXIS Q1728 Block Camera The web interface Add media profile: Click to add a new ONVIF media profile.Profile name: Add a name for the media profile.Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.

  • Page 50: Video Out

    AXIS Q1728 Block Camera The web interface Video out HDMI You can connect an external monitor to the device through an HDMI cable.OutputsShows HDMI status information. Power settings Power status Shows power status information. Information varies depending on the product.

  • Page 51: Edge To Edge

    Pairing Pairing allows you to use a compatible Axis network speaker or microphone as if it’s part of the camera. Once paired, the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. The network microphone will take up sounds from the surrounding area and make it available as an audio input device, usable in media streams and recordings.

  • Page 52: Maintenance

    AXIS OS upgrade: Upgrade to a new AXIS OS version. New releases can contain improved functionality, bug fixes, and completely new features. We recommend you to always use the latest AXIS OS release. To download the latest release, go to axis.com/support.

  • Page 53: Troubleshoot

    • Autorollback: Upgrade and confirm the upgrade within the set time. If you don’t confirm, the device reverts to the previous AXIS OS version. AXIS OS rollback: Revert to the previously installed AXIS OS version. Troubleshoot Ping: To check if the device can reach a specific address, enter the hostname or IP address of the host you want to ping and click Start.Port check: To verify connectivity from the device to a specific IP address and TCP/UDP port, enter the hostname or IP...

  • Page 54: Capture Modes

    Capture modes What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com. Remote focus and zoom The remote focus and zoom functionality allows you to make focus and zoom adjustments to your camera from a computer. It is a convenient way to ensure that the scene’s focus, viewing angle and resolution are optimized without having to visit the camera’s...

  • Page 55: Guard Tours

    H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.
  • Page 56 AXIS Q1728 Block Camera Learn more How do Image, Stream, and Stream profile settings relate to each other? The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab, it immediately affects all video streams and recordings.

  • Page 57: Edge-To-Edge Technology

    Edge-to-edge is a technology that makes IP devices communicate directly with each other. It offers smart pairing functionality between, for example, Axis cameras and Axis audio or radar products. For more information about the technology, go to axis.com/learning/white-papers and see the white paper “Edge-to-edge”.

  • Page 58: Applications

    Speaker pairing Edge-to-edge speaker pairing allows you to use a compatible Axis network speaker as if it’s part of your camera. Once paired, the speaker's features are integrated in the camera's web interface and the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.
  • Page 59 Axis devices with factory default settings are pre-configured with secure default protection mechanisms. We recommend using more security configuration when installing the device. To find out more about Axis hardening guides and other cyber security related documentation, go to axis.com/support/cybersecurity/resources.

  • Page 60: Specifications

    AXIS Q1728 Block Camera Specifications Specifications Product overview Security lock slot HDMI connector Status LED Control button microSD card slot I/O connector Audio in (analogue/digital) AHI (Axis Housing Interface) Network connector (PoE) 10 Power connector (DC) 11 RS-485/422 connector LED indicators...

  • Page 61: Sd Card Slot

    Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
  • Page 62 AXIS Q1728 Block Camera Specifications 1 Tip 2 Ring 3 Sleeve Ground Balanced microphone (with or without phantom power) Balanced microphone (with or without phantom or line-in, “hot” signal power) or line-in, “cold” signal Digital signal Ring power if selected...

  • Page 63: Power Connector

    AXIS Q1728 Block Camera Specifications DC ground DC output 12 V, max 50 mA I/O configured as supervised input I/O configured as output Configurable I/O Configurable I/O Note You have to select a suitable power profile for this function to work. This applies to HDMI, digital audio in and 12 V I/O.
  • Page 64 RX pair for all modes (combined RX/TX for 2-wire RS485) RS485A alt RS485/422 RX(A) TX pair for RS422 and 4-wire RS485 RS485/RS422 TX(B) RS485/RS422 TX(A) AHI connector Use this connector when you mount the camera in compatible Axis housings. AHI (Axis Housing Interface) controls functions in the housing.

  • Page 65: Ptz Drivers

    PTZ drivers PTZ drivers APTP This is a list of models supported by this driver. The physical installation depends on your Axis product and the PTZ unit. Important Check what serial communication your Axis product and the PTZ unit will support.
  • Page 66 Pelco Spectra Mini • Videotec DTRX3/PTH310P • Videotec ULISSE • PTK AMB • YP3040 Other models may be supported but this has not been verified by Axis. Technical information DEFAULT capabilities for PTZ driver: Driver Pelco 4.17 Version DEFAULT serial configuration: PortMode...

  • Page 67: Visca

    To change serial port settings, go to System > Plain config > Serial in the device’s web interface. Visca This is a list of models supported by this driver. The physical installation depends on your Axis product and the PTZ unit. Important Check what serial communication your Axis product and the PTZ unit will support.
  • Page 68 AXIS Q1728 Block Camera PTZ drivers Note Different PTZ units may have other capabilities (both less and more). Movement Absolute Relative Continuous Tilt Zoom Focus Iris AutoIris AutoFocus IrCutFilter BackLight OSDMenu Connection For the RS485/RS422 pin assignment on your device, see RS485/RS422 connector on page 63.

  • Page 69: Clean Your Device

    AXIS Q1728 Block Camera Clean your device Clean your device You can clean your device with lukewarm water. NOTICE TICE TICE • Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device.

  • Page 70: Troubleshooting

    Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 71: Technical Issues, Clues, And Solutions

    Note When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade. To find the latest AXIS OS version and the release notes, go to axis.com/support/device-software.

  • Page 72: Performance Considerations

    • AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems. • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.

  • Page 73: Contact Support

    • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support If you need more help, go to axis.com/support.
  • Page 74 User manual Ver. M2.2 AXIS Q1728 Block Camera Date: January 2025 © Axis Communications AB, 2025 Part no. T10216404...

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