Page 1 ThinkSystem SR780a V3 Messages and Codes Reference Machine Types: 7DJ5...
Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Second Edition (October 2024) ©...
Page 4 ThinkSystem SR780a V3 Messages and Codes Reference...
Page 5: Chapter 1. Messages
Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
Page 6 – DA. Display - Graphics adapters, op panel, monitor/console (including front/back panel, control panel, LCD panel etc). – IO. I/O connectivity - PCI/USB hub, bridge, bus, risers, configuration settings, interconnect, keyboard, mouse, KVM. – MA. Memory - Includes DIMMs, memory card, configuration settings, memory controller, redundant modes (mirroring, spare, etc), RAID memory, NVRAM, EPROM.
Page 7 – SS. Systems Management - Service & Support. – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. – UN. Unknown/any entity. – UP. LEPT Firmware Update. – UP. Systems Management - Updates. – WD. System management - Watchdog. •...
Page 8 ThinkSystem SR780a V3 Messages and Codes Reference...
Page 9: Chapter 2. Xclarity Controller Events
Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.
Page 10: Xcc Events That Automatically Notify Support
If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
Page 11: Xcc Events Organized By Severity
Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPMA0011G Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. FQXSPPU0004M [ProcessorElementName] has Failed with FRB1/BIST condition. FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
Page 12 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBR400AI Management Controller [arg1]: cloning configuration from neighbor Informational server [arg2] by group name [arg3] completed. FQXSPBR400BI Management Controller [arg1]: cloning configuration from neighbor Informational server [arg2] by group name [arg3] failed to complete. FQXSPBR400CI Management Controller [arg1]: cloning configuration from neighbor Informational...
Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPCR2001I Sensor [SensorElementName] has deasserted the transition to non- Informational recoverable from a less severe state. FQXSPDM4000I Inventory data changed for device [arg1], new device data hash= Informational [arg2], new master data hash=[arg3] .
Page 14 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4004I SNMP [arg1] enabled by user [arg2] . Informational FQXSPEM4005I SNMP [arg1] disabled by user [arg2] . Informational FQXSPEM4006I Alert Configuration Global Event Notification set by user [arg1]: Informational RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4].
Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4024I The RAID controller detected one or more possible configuration Informational problem within the subsystem. Please check the event logs and if events are targeted to the same disk then replace the drive. If necessary, contact technical support for additional assistance.([arg1], [arg2],[arg3],[arg4],[arg5]) Informational...
Page 16 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPFC4005I UEFI deployment boot mode has been disabled. Informational FQXSPFW0003I The System [ComputerSystemElementName] encountered firmware Informational progress. Informational FQXSPIO0000I The connector [PhysicalConnectorElementName] has been detected as present or connected. FQXSPIO0010I A Correctable Bus Error has occurred on bus [SensorElementName].
Page 17 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4003I Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3]. Informational Informational FQXSPNM4004I Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. FQXSPNM4005I Ethernet interface [arg1] by user [arg2].
Page 18 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4059I IP subnet mask of network interface [arg1] is modified from [arg2] to Informational [arg3] by user [arg4]. FQXSPNM4060I IP address of default gateway of network interface [arg1] is modified Informational from [arg2] to [arg3] by user [arg4].
Page 20 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4008I The soft minimum power cap value changed from [arg1] watts to Informational [arg2] watts. FQXSPPP4011I Power capping was activated by user [arg1]. Informational FQXSPPP4012I Power capping was deactivated by user [arg1]. Informational FQXSPPP4013I Static Power Savings mode has been turned on by user [arg1].
Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4040I The server was powered off via Platform Event Filter. Informational FQXSPPP4041I The server was powered off via Real Time Clock (scheduled power Informational off). FQXSPPP4042I Management Controller [arg1] reset was initiated due to Power-On- Informational Reset.
Page 22 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2003I Failure no longer predicted on [PowerSupplyElementName]. Informational FQXSPPW2006I [PowerSupplyElementName] has returned to a Normal Input State. Informational FQXSPPW2007I [PowerSupplyElementName] Configuration is OK. Informational FQXSPPW2008I [PowerSupplyElementName] has been turned on. Informational FQXSPPW2018I [PowerSupplyElementName] out-of-range has returned to a Normal...
Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSD2002I Failure no longer Predicted on [StorageVolumeElementName] for Informational array [ComputerSystemElementName]. FQXSPSD2003I Hot spare disabled for [ComputerSystemElementName]. Informational FQXSPSD2005I Critical Array [ComputerSystemElementName] has deasserted. Informational FQXSPSD2006I Array in system [ComputerSystemElementName] has been restored. Informational FQXSPSD2007I Rebuild completed for Array in system...
Page 24 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4011I Secure Web services (HTTPS) [arg1] by user [arg2]. Informational FQXSPSE4012I Secure CIM/XML(HTTPS) [arg1] by user [arg2]. Informational FQXSPSE4013I Secure LDAP [arg1] by user [arg2]. Informational FQXSPSE4014I SSH [arg1] by user [arg2]. Informational FQXSPSE4015I Global Login General Settings set by user [arg1]:...
Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4035I A certificate has been revoked . Informational FQXSPSE4036I The [arg1] certificate is expired and has been removed. Informational FQXSPSE4037I Crypto mode modified from [arg1] to [arg2] by user [arg3]. Informational FQXSPSE4038I Minimum TLS level modified from [arg1] to [arg2] by user [arg3].
Page 26 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4061I User [arg1] custom privileges set: [arg2][arg3][arg4][arg5][arg6][arg7] Informational [arg8][arg9] by user [arg10] from [arg11] at IP address [arg12]. FQXSPSE4062I The system guard snapshot is captured by user [arg1] from [arg2] at Informational IP address [arg3].
Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4083I The local cached key has expired and destroyed it. Informational FQXSPSE4084I Periodic connection to remote key management server succeeded. Informational FQXSPSE4085I Periodic connection to remote key management server failed. Informational FQXSPSE4088I The chassis care-taker node ID is changed from [arg1] to [arg2].
Page 28 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUN0017I Sensor [SensorElementName] has transitioned to normal state. Informational FQXSPUN0026I Device [LogicalDeviceElementName] has been added. Informational FQXSPUN0048I The RAID controller in PCI slot [arg1] in optimal status. Informational FQXSPUN0056I Sensor [SensorElementName] has deasserted.
Page 29 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPCA0007J Numeric sensor [NumericSensorElementName] going high (upper Warning non-critical) has asserted. FQXSPCA0015J Sensor [SensorElementName] has transitioned from normal to non- Warning critical state. FQXSPDM4002I Device [arg1] VPD is not valid. Warning FQXSPEA0001J Sensor [SensorElementName] has transitioned from normal to non-...
Page 30 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW4002I Total graphics power value has exceeded the pre-configured limit. Warning FQXSPSD0002G Failure Predicted on [StorageVolumeElementName] for array Warning [ComputerSystemElementName]. Warning FQXSPSD0003G Failure Predicted on drive [arg1] in the enclosure/chassis (MTM-SN: [arg2]).
Page 31 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPFW0000N The System [ComputerSystemElementName] encountered a POST Error Error. FQXSPFW0002N The System [ComputerSystemElementName] encountered a firmware Error hang. FQXSPIO0003N A diagnostic interrupt has occurred on system Error [ComputerSystemElementName]. FQXSPIO0004L A bus timeout has occurred on bus [SensorElementName].
Page 32 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0002L [PowerSupplyElementName] has Failed. Error FQXSPPW0007L [PowerSupplyElementName] has a Configuration Mismatch. Error FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower Error critical) has asserted. FQXSPPW0061M Sensor [SensorElementName] has transitioned to critical from a less Error severe state.
Page 33: List Of Xclarity Controller Events
3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4002I: Management Controller [arg1] Reset was caused by restoring default values. This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values.
Page 34 4. Disable the watchdog timer. 5. Check the integrity of the installed operating system. 6. If problem persists, collect Service Data log. 7. Contact Lenovo Support. • FQXSPBR4004I: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts...
Page 35 1. Retry the operation. 2. AC cycle the system. 3. If Problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4008I: Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to start from [arg3] at IP address [arg4].
Page 36 This message is for the use case where a user synchronizes a Management Controller configuration by Federation. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0255 User Action: Information only;...
Page 37 Information only; no action is required. • FQXSPBR400DI: Neighbor group clone configuration was initiated by user [arg1]. This message is for the user initiated a Federation clone configuration. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0259 User Action:...
Page 38 3. Please contact Lenovo support. 4. If the message persists more than 24 hours after GPU is replaced, contact Lenovo service • FQXSPCA0002M: Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
Page 39 2. If the problem issue still exist, check XCC Web GUI to check the temperature value is still higher than system spec. 3. Please contact Lenovo support. 4. If the message persists more than 24 hours after GPU is replaced, contact Lenovo service • FQXSPCA0005N: Numeric sensor [NumericSensorElementName] going low (lower non- recoverable) has asserted.
Page 40 5. If the message persists more than 24 hours after GPU is replaced, contact Lenovo service • FQXSPCA0009M: Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted.
Page 41 CIM Prefix: PLAT CIM ID: 0520 User Action: 1. Review PD Steps. 2. Check Lenovo Support for known service bulletins and Tech tips. 3. If problem persists, escalate to next level of support. • FQXSPCA0017M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
Page 42 4. Make sure that the room temperature, water temperature and water flow rate is within operating specifications. 5. If the message persists more than 24 hours after GPU is replaced, contact Lenovo service" • FQXSPCA2002I: Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted.
Page 43 This message is for the use case when an implementation has detected a Lower Non-recoverable sensor going low has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0485 User Action: Information only;...
Page 44 User Action: 1. Review PD Steps. 2. Check Lenovo Support for known service bulletins and Tech tips. 3. If problem persists, escalate to next level of support. • FQXSPCA2017I: Sensor [SensorElementName] has transitioned to a less severe state from critical.
Page 45 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0078 User Action: Information only; no action is required. • FQXSPCN4001I: Remote Control session started by user [arg1] in [arg2] mode. Remote Control session started Severity: Info Serviceable: No Automatically notify Support: No...
Page 46 CIM Prefix: IMM CIM ID: 0317 User Action: Information only; no action is required. • FQXSPCN4005I: A [arg1] console session is timeout. An IPMI/CLI console session is timeout Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0318 User Action:...
Page 47 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0142 User Action: Collect Service Data log and contact Lenovo Support. • FQXSPDM4003I: TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2= [arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. Chapter 2...
Page 48 A user configured the TKLM servers Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0146 User Action: Information only; no action is required. • FQXSPDM4004I: TKLM servers device group set by user [arg1]: TKLMServerDeviceGroup=[arg2] . A user configured the TKLM device group Severity: Info Serviceable: No...
Page 49 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0150 User Action: Information only; no action is required. • FQXSPDM4008I: User [arg1] has imported a server certificate for the TKLM server. User imported a server certificate for the TKLM Server Severity: Info Serviceable: No...
Page 50 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0334 User Action: Information only; no action is required. • FQXSPDM4013I: User [arg1] has changed the caching configuration for the key management server: Caching enabled=[arg2] Interval=[arg3] User changed the caching configuration for the key management server Severity: Info...
Page 51 Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0520 User Action: Information only; no action is required. 1. Note: This event will be set to Warning Severity for the LAN on Motherboard (LOM) interface and Informational Severity for all other Network Adapters present where link status can be monitored.
Page 52 This message is for the use case where a Management Controller Event Log on a system is cleared by a user. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0020 User Action: Information only;...
Page 53 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0073 User Action: Information only; no action is required. • FQXSPEM4005I: SNMP [arg1] disabled by user [arg2] . A user disabled SNMPv1 or SNMPv3 or Traps Severity: Info Serviceable: No...
Page 54 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0112 User Action: Information only; no action is required. • FQXSPEM4009I: The UEFI Definitions have been changed. UEFI Definitions change has been detected Severity: Info Serviceable: No Automatically notify Support: No...
Page 55 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0201 User Action: Information only; no action is required. • FQXSPEM4013I: Battery error was detected by RAID controller. The battery unit needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) Battery error was detected by RAID controller Severity: Info Serviceable: No Automatically notify Support: No...
Page 56 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0205 User Action: Information only; no action is required. • FQXSPEM4017I: The RAID controller detected one or more possible configuration changes within the subsystem.
Page 57 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0209 User Action: Information only; no action is required. • FQXSPEM4022I: Enclosure/Chassis power supply has problem. Please check the enclosure/ chassis unit power supply for correct operation.([arg1],[arg2],[arg3],[arg4],[arg5]) Enclosure/Chassis power supply has problem Severity: Info...
Page 58 • FQXSPEM4025I: One or more virtual drive have problem. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) One or more virtual drive have problem Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0213 User Action: Information only;...
Page 59 • FQXSPEM4029I: All PCIe slots on [arg1] may not be functional based upon your current CPU population. PCIe not be functional Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0221 User Action: Information only;...
Page 60 • FQXSPEM4033I: Acoustic Mode [arg1] has been disengaged to allow adequate cooling. This message is for the use case where Acoustic Mode is disengaged. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0275 User Action: Information only;...
Page 61 • FQXSPEM4039I: Attempting to perform an immediate dust filter measurement on server [arg1] by user [arg2] from [arg3] at IP address [arg4]. Attempting to perform an immediate dust filter measurement Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0308 User Action:...
Page 62 backplane failure has detected Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: IMM CIM ID: 0320 User Action: Information only; no action is required. • FQXSPEM4044I: Dust filter measurement was successfully completed, no action is needed. Alert the user when dust filter measurement is completed.
Page 63 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0193 User Action: Information only; no action is required. • FQXSPFC4003I: UEFI deployment boot mode is enabled for NextBoot. UEFI deployment boot mode is enabled for NextBoot Severity: Info Serviceable: No Automatically notify Support: No...
Page 64 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
Page 65 If the NMI button has not been pressed, complete the following steps: 1. Reboot the system. 2. If error still exist, then collect serivce log and contact Lenovo support. • FQXSPIO0004L: A bus timeout has occurred on bus [SensorElementName]. This message is for the use case when an implementation has detected a Bus Timeout.
Page 66 This message is for the use case when an implementation has detected a PCI PERR. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0232 User Action: Complete the following steps to solve: 1.
Page 67 2. Check the event log of XClarity Controller for additional information about failing components. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO0013N: A Fatal Bus Error has occurred on bus [SensorElementName].
Page 68 TECH tips or firmware updates that might correct the error. 3. If there are no entries related to the error in the event log, contact Lenovo support 4. If the message persists more than 24 hours after GPU is replaced, contact Lenovo service •...
Page 69 This message is for the use case when an implementation has detected a Software NMI has been Recovered from. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0230 User Action: Information only;...
Page 70 SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0245 User Action: Please monitor fatal bus error status and collect FFDC log for Lenovo service to diagnostic the bus/device containing this error. • FQXSPIO4001I: GPU Board Status was changed by [arg1] of [arg1].
Page 71 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSPMA0006N: Parity Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 72 2. Reseat the identified DIMM and clean DIMM dust on the PIN to resolved the listed error. 3. Remove the identified DIMM and run parity check again. 4. Contact Lenovo service if the problem is not solved by the steps above. • FQXSPMA0007L: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 73 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
Page 74 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
Page 75 SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0508 User Action: Ensure the installed DIMM is supported by Lenovo. • FQXSPMA0034M: System had DIMM PMIC power fault, DIMM need to replace, NO virtual reseat function. This message is for the use case when an implementation has detected System had DIMM PMIC power fault.
Page 76 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0125 User Action: Information only; no action is required • FQXSPMA2007I: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. This message is for the use case when an implementation has detected a Memory Scrub failure recovery. Severity: Info Serviceable: No Automatically notify Support: No...
Page 77 Serviceable: No Automatically notify Support: No Alert Category: Warning - Memory SNMP Trap ID: 43 CIM Prefix: PLAT CIM ID: 0509 User Action: Information only; no action is required • FQXSPNM4000I: Management Controller [arg1] Network Initialization Complete. This message is for the use case where a Management Controller network has completed initialization. Severity: Info Serviceable: No Automatically notify Support: No...
Page 78 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0005 User Action: Information only; no action is required. • FQXSPNM4004I: Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MAC address setting. Severity: Info Serviceable: No Automatically notify Support: No...
Page 79 2. Make sure that there is a DHCP server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4011I: ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@= [arg6], DNS1@=[arg7] .
Page 80 This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0022 User Action: Information only;...
Page 81 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0026 User Action: Information only; no action is required. • FQXSPNM4016I: Domain name set to [arg1] by user [arg2]. Domain name set by user Severity: Info Serviceable: No...
Page 82 Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0046 User Action: Information only; no action is required. • FQXSPNM4020I: IPv6 enabled by user [arg1] . IPv6 protocol is enabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 83 User Action: Information only; no action is required. • FQXSPNM4024I: IPv6 stateless auto-configuration enabled by user [arg1]. IPv6 stateless auto-assignment method is enabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0051 User Action: Information only;...
Page 84 • FQXSPNM4028I: ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4]. IPv6 Link Local address is active Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0055 User Action: Information only; no action is required. •...
Page 85 2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4033I: Telnet port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the telnet port number...
Page 86 Information only; no action is required. • FQXSPNM4036I: Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTPS port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0064 User Action:...
Page 87 A user has modified the SNMP Traps port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0068 User Action: Information only; no action is required. •...
Page 88 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0087 User Action: Information only; no action is required. • FQXSPNM4045I: DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype= [arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9].
Page 89 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0129 User Action: Information only; no action is required. • FQXSPNM4049I: User [arg1] has initiated a TKLM Server Connection Test to check connectivity to server [arg2].
Page 90 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
Page 91 User Action: Information only; no action is required. • FQXSPNM4057I: Security: IP address: [arg1] had [arg2] login failures, it will be blocked to access for [arg3] minutes. This message is for the use case where IP address blocking. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event...
Page 92 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0288 User Action: Information only; no action is required. • FQXSPNM4061I: WIFI interface is [arg1] by user [arg2] from [arg3] at IP address [arg4]. This message is for the use case where a user WIFI enable/disable. Severity: Info Serviceable: No Automatically notify Support: No...
Page 93 User Action: Information only; no action is required. • FQXSPNM4065I: Country code of WIFI interface is modified to [arg1] by user [arg2] from [arg3] at IP address [arg4]. This message is for the use case where a user WIFI Country code modified. Severity: Info Serviceable: No Automatically notify Support: No...
Page 94 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support.Check the integrity of the installed operating system. • FQXSPOS4004I: Operating System status has changed to [arg1]. Operating System status change...
Page 95 • FQXSPOS4005I: Host Power-On password changed by user [arg1] from [arg2] at IP address [arg3]. This message is for the use case where Host Power-On password changed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0231 User Action:...
Page 96 2. Check if the crash video recording is enabled 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPOS4011I: OS failure screen capture with hardware error is [arg1] by user [arg2] from [arg3] at IP address [arg4].
Page 97 Information only; no action is required. • FQXSPPP4000I: Attempting to [arg1] server [arg2] by user [arg3]. This message is for the use case where a user is using the Management Controller to perform a power function on the system. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 98 • FQXSPPP4004I: Server [arg1] [arg2] cleared by user [arg3]. A user cleared a Server Power Action. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0084 User Action: Information only;...
Page 99 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0116 User Action: Information only; no action is required. • FQXSPPP4009I: The measured power value exceeded the power cap value. Power exceeded cap Severity: Warning Serviceable: No...
Page 100 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0120 User Action: Information only; no action is required. • FQXSPPP4013I: Static Power Savings mode has been turned on by user [arg1]. Static Power Savings mode turned on by user Severity: Info Serviceable: No Automatically notify Support: No...
Page 101 User Action: Information only; no action is required. • FQXSPPP4017I: Power cap and external throttling occurred. Power cap and external throttling occurred Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0125 User Action: Information only;...
Page 102 • FQXSPPP4021I: The new minimum power cap value has returned below the power cap value. Minimum Power Cap exceeds Power Cap recovered Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: IMM CIM ID: 0131 User Action: Information only;...
Page 103 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0169 User Action: Information only; no action is required. • FQXSPPP4026I: The server was restarted when the watchdog expired.. Server was restarted when the watchdog expired.
Page 104 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0173 User Action: Information only; no action is required. • FQXSPPP4030I: The server was reset via Platform Event Filter. Server was reset via Platform Event Filter Severity: Info Serviceable: No...
Page 105 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0177 User Action: Information only; no action is required. • FQXSPPP4034I: The server was powered off for an unknown reason. Server was powered off for an unknown reason Severity: Info Serviceable: No Automatically notify Support: No...
Page 106 User Action: Information only; no action is required. • FQXSPPP4038I: The server stayed powered off because the power restore policy is set to always off. Server stayed powered off because the power restore policy is set to always off. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 107 Information only; no action is required. • FQXSPPP4042I: Management Controller [arg1] reset was initiated due to Power-On-Reset. Management Controller reset was initiated due to Power-On-Reset Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0186 User Action: Information only;...
Page 108 This message is for the use case where a Management Controller reset is initiated by a user. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0021 User Action: Information only;...
Page 109 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0296 User Action: Information only; no action is required. • FQXSPPP4052I: The progrmmable GPU peak power capping value in slot [arg1] is changed to [arg2] watts by user [arg3] from [arg4] at IP address [arg5].
Page 110 CIM Prefix: PLAT CIM ID: 0042 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error. 2. Reboot system. 3. If problem persists, collect Service Data log.
Page 111 User Action: Complete the following steps: 1. If the system board or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log.
Page 112 CIM Prefix: PLAT CIM ID: 0816 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot system. 3. If problem persists, collect Service Data log.
Page 113 3. Collect Service Data log and contact Lenovo Support. • FQXSPPU2001I: An Over-Temperature Condition has been removed on [ProcessorElementName]. This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor. Severity: Info...
Page 114 Information only; no action is required. • FQXSPPW0001I: [PowerSupplyElementName] has been added to container [PhysicalPackageElementName]. This message is for the use case when an implementation has detected a Power Supply has been added. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0084...
Page 115 Information only; no action is required • FQXSPPW0006I: [PowerSupplyElementName] has lost input. This message is for the use case when an implementation has detected a Power Supply that has input that has been lost. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0100...
Page 116 Information only; no action is required • FQXSPPW0031J: Numeric sensor [NumericSensorElementName] going low (lower non-critical) has asserted. This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has asserted. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Voltage SNMP Trap ID: 13...
Page 117 User Action: Complete the following steps until the problem is solved. 1. Check the specification on Lenovo Docs (http://pubs.lenovo.com) to the server. 2. Ensure all PSU speicification is the same in the system. 3. If there is mismatched PSU installed, please replace PSU with the same specification.
Page 118 3. Contact local service provider. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator. • FQXSPPW0101J: Redundancy Degraded for [RedundancySetElementName] has asserted. This message is for the use case when Redundancy Degraded has asserted.
Page 119 This message is for the use case when an implementation has detected a Power Supply has been removed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0085 User Action: Information only;...
Page 120 • FQXSPPW2007I: [PowerSupplyElementName] Configuration is OK. This message is for the use case when an implementation when a Power Supply configuration is OK. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0105 User Action: Information only;...
Page 121 • FQXSPPW2035I: Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Voltage SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0481 User Action:...
Page 122 User Action: Information only; no action is required. • FQXSPPW2063I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No Automatically notify Support: No...
Page 123 Alert Category: Critical - Redundant Power Supply SNMP Trap ID: 9 CIM Prefix: PLAT CIM ID: 0811 User Action: Information only; no action is required. • FQXSPPW4001I: PCIe Power Brake for [arg1] has been [arg2]. This message is for the use case where PCIe Power Brake. Severity: Info Serviceable: No Automatically notify Support: No...
Page 124 Complete the following steps: 1. Make sure that the reported device is compatible by checking https://static.lenovo.com/us/en/ serverproven/index.shtml. 2. Collect the service data log from the management controller interface and contact Lenovo Support. • FQXSPSD0002G: Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
Page 125 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps: 1. Check the Support Portal(http://support.lenovo.com/)for service bulletins and TECH tips and firmware update related to your drive. 2. Check for any other RAID-related error. 3. Replace the drive.
Page 126 Information only; no action is required • FQXSPSD0005L: Array [ComputerSystemElementName] is in critical condition. This message is for the use case when an implementation has detected that an Array is Critical. Severity: Error Serviceable: Yes Automatically notify Support: Yes Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0174 User Action:...
Page 127 Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0174 User Action: Replace the hard disk drive that is indicated by a lit status LED. • FQXSPSD0008I: Array rebuild in progress on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]).
Page 128 2. Make sure that the drive is correctly seated. 3. If drive is correctly seated, replace the drive. • FQXSPSD2001I: The [StorageVolumeElementName] has recovered from a fault. This message is for the use case when an implementation has detected a Drive was Enabled. Severity: Info Serviceable: No Automatically notify Support: No...
Page 129 User Action: Information only; no action is required • FQXSPSD2006I: Array in system [ComputerSystemElementName] has been restored. This message is for the use case when an implementation has detected that a Failed Array has been Restored. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5...
Page 130 Complete the following steps until the problem is solved: 1. If drive was intentionally removed, make sure that there is a filler in the drive bay. 2. Make sure that the drive is correctly seated. 3. If drive is correctly seated, replace the drive. •...
Page 131 1. If the user sets up the server for the first time after receiving the order, check with the seller whether there was a hardware change made since the system left Lenovo manufacturing. If the hardware change is expected, ignore this message or deassert the event as described in step 4. If the hardware change is not expected, report the issue to the seller.
Page 132 (after POST has completed) from XCC GUI. See System Guard in XCC 2 User Guide for details. 5. If the problem persists, collect service data logs and contact Lenovo Support. • FQXSPSE2000I: The Chassis [PhysicalPackageElementName] was closed.
Page 133 3. Contact Lenovo Support. • FQXSPSE4001I: Remote Login Successful. Login ID: [arg1] using [arg2] from [arg3] at IP address [arg4]. This message is for the use case where a user successfully logs in to a Management Controller. Severity: Info Serviceable: No...
Page 134 1. Make sure that the certificate that you are importing is correct and properly generated / certificate CSR is correct 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4007I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from an SSH client at IP address [arg4].
Page 135 User Action: Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. • FQXSPSE4008I: SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address= [arg5], .
Page 136 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0091 User Action: Information only; no action is required. • FQXSPSE4012I: Secure CIM/XML(HTTPS) [arg1] by user [arg2]. A user enables or disables Secure CIM/XML services Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 137 CIM Prefix: IMM CIM ID: 0098 User Action: Information only; no action is required. • FQXSPSE4016I: Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8]. A user changes the Global Login Account Security Settings to Legacy Severity: Info Serviceable: No Automatically notify Support: No...
Page 138 CIM Prefix: IMM CIM ID: 0102 User Action: Information only; no action is required. • FQXSPSE4020I: User [arg1] role set to [arg2]. A user account role assigned Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0103 User Action:...
Page 139 User Action: Information only; no action is required. • FQXSPSE4024I: SSH Client key imported for user [arg1] from [arg2] by user [arg3] from [arg4] at IP address [arg5]. User imported an SSH Client key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0107...
Page 140 SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0141 User Action: Information only; no action is required. • FQXSPSE4028I: Security: Userid: [arg1] had [arg2] login failures from IPMI client at IP address [arg3]. This message is for the use case where a user has failed to log in to a Management Controller from IPMI. Severity: Info Serviceable: No Automatically notify Support: No...
Page 141 SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0156 User Action: Information only; no action is required. • FQXSPSE4032I: Login ID: [arg1] from [arg2] at IP address [arg3] has logged off. This message is for the use case where a user has logged off of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No...
Page 142 User Action: Information only; no action is required. • FQXSPSE4036I: The [arg1] certificate is expired and has been removed. Expired certificate has been removed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0190 User Action: Information only;...
Page 143 • FQXSPSE4040I: Temporary user account [arg1] expires. Temporary user account expire Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0229 User Action: The user account you input has expired. •...
Page 144 • FQXSPSE4044I: User [arg1] third-party hashed password has been [arg2] by user [arg3] from [arg4] at IP address [arg5]. This message is for the use case where a user successfully manage the third-party hashed password. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0240...
Page 145 • FQXSPSE4048I: Role [arg1] is removed by user [arg2]. Role is removed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0247 User Action: Information only; no action is required. •...
Page 146 This message is for the use case where the group user password is modified. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0262 User Action: Information only; no action is required. •...
Page 147 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0266 User Action: Information only; no action is required. • FQXSPSE4057I: User [arg1] created by user [arg2] from [arg3] at IP address [arg4]. A user account was created by user Severity: Info Serviceable: No...
Page 148 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0270 User Action: Information only; no action is required. • FQXSPSE4061I: User [arg1] custom privileges set: [arg2][arg3][arg4][arg5][arg6][arg7][arg8][arg9] by user [arg10] from [arg11] at IP address [arg12]. User account privileges assigned by user Severity: Info Serviceable: No...
Page 149 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0282 User Action: Information only; no action is required. • FQXSPSE4065I: SFTP [arg1] by user [arg2] from [arg3] at IP address [arg4]. A user enables and disables SFTP service Severity: Info Serviceable: No...
Page 150 Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0289 User Action: Information only; no action is required. • FQXSPSE4069I: LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], TargetName=[arg5], GroupFilter=[arg6], GroupAttribute=[arg7], LoginAttribute=[arg8].
Page 151 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0294 User Action: Information only; no action is required. • FQXSPSE4073I: Motion detection is [arg1] by user [arg2] from [arg3] at IP address [arg4]. Motion detection is enabled or disabled by user Severity: Info Serviceable: No...
Page 152 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0311 User Action: Information only; no action is required. • FQXSPSE4077I: Bluetooth button on front panel is [arg1] on server [arg2] by user [arg3] from [arg4] at IP address [arg5].
Page 153 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0323 User Action: Information only; no action is required. • FQXSPSE4081I: BMC returns the valid local cached key to UEFI for SED drives. This message is for the use case where BMC returns the local cached key to UEFI for SED drives.
Page 154 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0332 User Action: Information only; no action is required. • FQXSPSE4085I: Periodic connection to remote key management server failed. This message is for the use case where the remote key management server poll function has failed. Severity: Info Serviceable: No Automatically notify Support: No...
Page 155 User Action: Information only; no action is required. • FQXSPSE4091I: SNMPv2 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address= [arg5]. A user changed the SNMP community string Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0339 User Action:...
Page 156 Information only; no action is required. • FQXSPSE4095I: SNMPv2 [arg1] set by user [arg2]: address=[arg3]. A user changed the SNMPv1 community address Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0348 User Action: Information only;...
Page 157 User Action: Information only; no action is required. • FQXSPSS4001I: Server General Settings set by user [arg1]: Name=[arg2], Contact=[arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U-position=[arg7], Address=[arg8]. A user configured the Location setting Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0080 User Action:...
Page 158 Information only; no action is required. • FQXSPSS4005I: Manual Call Home by user [arg1]: [arg2]. Manual Call Home by user. Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0135 User Action: Information only;...
Page 159 The system enters maintenance mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0226 User Action: Information only; no action is required. • FQXSPSS4010I: Test Audit Log generated by user [arg1]. This message is for the use case where OS Crash Video Capture Failed.
Page 160 • FQXSPTR4001I: Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust= [arg4], Timezone=[arg5]. A user configured the Date and Time settings Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0079 User Action: Information only;...
Page 161 • FQXSPUN0017I: Sensor [SensorElementName] has transitioned to normal state. This message is for the use case when an implementation has detected a Sensor transition to the normal state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0518 User Action:...
Page 162 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error continues, replace the system-board assembly (see hardware maintenance manual).
Page 163 • FQXSPUN0038J: Sensor [SensorElementName] has indicated an install error. This message is for the use case when an implementation has detected a Sensor install error. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0556 User Action: The following situations might occur due to leakage problems:...
Page 164 User Action: Do an AC cycle and check whether the problem persists. If yes, collect service data logs and contact Lenovo Support. • FQXSPUN0060G: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted.
Page 165 SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0508 User Action: Collect service data logs and contact Lenovo Support. • FQXSPUN2009I: Sensor [SensorElementName] has deasserted. This message is for the use case when an implementation has detected a Sensor has deasserted.
Page 166 Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required • FQXSPUN2023I: Sensor [SensorElementName] has deasserted the transition to non-recoverable. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable has deasserted.
Page 167 Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required • FQXSPUN2058I: The remaining life for all SSDs is above threshold [arg1]. This message is for the use case when an implementation has detected that the remaining life for all SSDs is above threshold.
Page 168 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4001I: Flash of [arg1] from [arg2] succeeded for user [arg3] . This message is for the use case where a user has successfully flashed the firmware component (MC Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Management).
Page 169 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPUP4004I: XCC firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the XCC firmware to the same level on all nodes/servers.
Page 170 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4006I: Auto promote primary XCC to backup is [arg1] by user [arg2] from [arg3] at IP address [arg4].
Page 171 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0324 User Action: Information only; no action is required. • FQXSPUP4010I: Flash [arg1] of [arg2] from [arg3] succeeded for user [arg4] . This message is for the use case where a user has successfully flashed the firmware component (MC Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Management).
Page 172 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0370 User Action: Information only; no action is required • FQXSPWD0002I: Powering off system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred.
Page 173: Chapter 3. Uefi Events
UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
Page 174 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFIO0021I PCIe DPC software triggering occurred in physical [arg1] number Informational [arg2]. FQXSFMA0001I DIMM [arg1] Disable has been recovered. [arg2] Informational FQXSFMA0002I The uncorrectable memory error state has been cleared. Informational FQXSFMA0006I [arg1] DIMM [arg2] has been detected, the DIMM serial number is...
Page 175 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0066I High bandwidth memory attempt post package repair (PPR) Informational succeeded at CPU [arg1] high bandwidth memory channel [arg2] pseudo-channel [arg3]. FQXSFMA0067I Errors per row counter threshold limit exceeded on DIMM [arg1] has Informational been deasserted after performing post package repair.
Page 176 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFDD0002M DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller. Warning FQXSFDD0003I DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller. Warning FQXSFDD0005M DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires Warning 'Reboot'. FQXSFDD0006M DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver.
Page 177 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0028M DIMM [arg1] Self-healing, attempt post package repair (PPR) Warning exceeded DIMM level threshold [arg2] at Rank [arg3] Sub Rank [arg4] Bank [arg5] Row [arg6] on Device [arg7]. [arg8] Warning FQXSFMA0029G DIMM [arg1] Self-healing, attempt post package repair (PPR) failed...
Page 178 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0072M CPU [arg1] high bandwidth memory channel [arg2] disabled due to Warning population error. FQXSFMA0075G Multi-bit CE occurred on CPU [arg1] high bandwidth memory channel Warning [arg2] pseudo-channel [arg3], need to restart the system for high bandwidth memory self-healing to attempt post package repair (PPR).
Page 179 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFIO0007M An error has been detected by the IIO on Bus [arg1]. The value of Error Global Fatal Error Status register is [arg2]. The value of Global Non- Fatal Error Status register is [arg3].
Page 180 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0023M Error has occurred in NVDIMM flash. NVDIMM backup/restore may Error not operate correctly. [arg1] FQXSFMA0024M Error has occurred in NVDIMM Supercap. NVDIMM backup/restore Error may not operate correctly. [arg1] FQXSFMA0025M NVDIMM Supercap has been disconnected.
Page 181: List Of Uefi Events
Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0008K A core speed mismatch has been detected for one or more Error processors. FQXSFPU0009K An external clock frequency mismatch has been detected for one or Error more processors. FQXSFPU0010K A cache size mismatch has been detected for one or more Error...
Page 182 2. Search for the driver menu from System Settings and change settings appropriately. 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller.
Page 183 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 184 1. Power off the system and remove A/C power. 2. Restore A/C power and power on the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 185 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 186 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
Page 187 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
Page 188 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
Page 189 Reseat adapter and any attached cables. 2. Move adapter to a different system slot, if available. 3. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error. Note: It may be necessary to configure slot to Gen1 or to use special utility software so that adapter firmware can be upgraded.
Page 190 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 191 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 192 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 193 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 194 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
Page 195 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 196 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 2. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.)
Page 197 2. Verify that the DIMMs are installed in the correct population sequence. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 198 6. Reflash UEFI firmware. 7. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0006I: [arg1] DIMM [arg2] has been detected, the DIMM serial number is [arg3]. Severity: Info Parameters: [arg1] Unqualified/Non Lenovo [arg2] DIMM Silk Label, 1-based [arg3] DIMM serial number.
Page 199 Power cycle the system by removing power for a few seconds. b. Clear CMOS settings by removing battery for a few seconds. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0009I: Invalid memory configuration for Mirror Mode has been recovered. [arg1]...
Page 200 2. Make sure that the DIMM connectors are correctly populated for sparing mode, according to the service information for this product. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0011I: Memory population change detected. [arg1]...
Page 201 Complete the following steps: 1. Reseat the affected NDIMM, and the DIMM in the adjacent slots if populated. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 202 BBU connector on that memory channel. 2. If no problem is observed on the BBU connectors or the problem persists, Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error.
Page 203 Diagnostics > Memory Test > Advanced Memory Test to repair the DIMM. 2. Reseat the failing DIMM identified by LightPath and/or event log entry. 3. If the problem persists, collect Service Data logs, and contact Lenovo Support. • FQXSFMA0027I: Invalid memory configuration (unsupported DIMM Population) recovered.
Page 204 2. Boot to F1 setup and enable the DIMM. Reboot the system. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 205 2. Boot to F1 setup and re-enable the DIMM. Reboot the system. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 206 2. Reseat the DIMM in the slot specified by the event message. 3. Restore A/C power and power on the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0049M: DIMM [arg1] disabled due to memory module power failure. DIMM [arg2] detected and good, DIMM [arg3] not detected.
Page 207 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. Run advance memory test using the XClarity Provisioning Manager. Click Diagnostics > Run Diagnostics > Memory Test > Advanced Memory Test to repair the DIMM.
Page 208 3. Reseat the failing DIMM identified by LightPath and/or event log entry. 4. Restore A/C power and power on the system. 5. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error.
Page 209 2. Reseat the failing DIMM identified by LightPath and/or event log entry. 3. Restore A/C power and power on the system. 4. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error.
Page 210 2. Reseat the affected DIMM. 3. Restore the A/C power and power on the system. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. Run advance memory test using the XClarity Provisioning Manager. Click Diagnostics > Run Diagnostics >...
Page 211 2. Restore A/C power and power on the system. 3. Reset UEFI to factory default settings. 4. If the problem persists, collect Service Data logs, and contact Lenovo Support. • FQXSFMA0062M: An uncorrectable memory error occurred on CPU [arg1] high bandwidth memory channel [arg2] pseudo-channel [arg3].
Page 212 2. Restore A/C power and power on the system. 3. Reset UEFI to factory default settings. 4. If the problem persists, collect Service Data logs, and contact Lenovo Support • FQXSFMA0063I: A correctable memory error handled by ADDDC on DIMM [arg1]. DIMM identifier is [arg2].
Page 213 2. Restore A/C power and power on the system. 3. Check Lenovo Support site for an applicable service bulletin. 4. If the problem persists, collect Service Data logs, and contact Lenovo Support to have failure part replacement. • FQXSFMA0066I: High bandwidth memory attempt post package repair (PPR) succeeded at CPU [arg1] high bandwidth memory channel [arg2] pseudo-channel [arg3].
Page 214 3. Reset UEFI to factory default settings. 4. Update UEFI firmware to the latest version. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0068G: Multi-bit CE occurred on CPU [arg1] high bandwidth memory channel [arg2] pseudo-channel [arg3] different rows.
Page 215 1. Run advance memory test in XClarity Provisioning Manager > Diagnostics, Run Diagnostics > Advance Memory Test to repair the high bandwidth memory. 2. If the problem persists, collect Service Data logs, and contact Lenovo Support. • FQXSFMA0068M: High bandwidth memory attempt post package repair (PPR) exceeded threshold at CPU [arg1] high bandwidth memory channel [arg2] pseudo-channel [arg3].
Page 216 Complete the following steps: 1. Reboot System. 2. If the problem persists, check the Lenovo support site for an applicable service bulletin or firmware update for the system that applies to this error. 3. If the problem persists, collect Service Data logs, and contact Lenovo Support.
Page 217 Complete the following steps: 1. Reboot System. 2. If the problem persists, check the Lenovo support site for an applicable service bulletin or firmware update for the system that applies to this error. 3. If the problem persists, collect Service Data logs, and contact Lenovo Support.
Page 218 [arg1] Fatal error code, e.g. 0xD802. User Action: If you have enabled XCC or LXCA call home, a Lenovo Service personnel will contact you. Otherwise, please collect Debug Log and contact Lenovo Support. • FQXSFMA0084M: Memory spare row is less than threshold [arg1] on high bandwidth memory CPU [arg2].
Page 219 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for a firmware update required for this processor and install that update, if applicable. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 220 1. If this is a newly installed option, ensure that matching processors are installed in the correct processor sockets. 2. Check Lenovo Support site for an applicable service bulletin that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 221 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch issues found. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 222 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 223 User Action: Complete the following steps: 1. If the processor or firmware was just updated, check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 224 4. Determine if there have been recent changes to the hardware, firmware or operating system. Reverse them if possible. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU0020I: The UEFI firmware image capsule signature is invalid.
Page 225 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
Page 226 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
Page 227 [arg1] Socket number, 1-based User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Power off the system and remove A/C power. 3. Restore A/C power and power on the system.
Page 228 2. If the error recurs TPM related features will not work. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 229 Usually, the TPM update information is located in “System board replacement” section in “Hardware replacement procedures”. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4051G: Undefined TPM_POLICY found...
Page 230 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4054G: TPM card logical binding has failed. Severity: Warning User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 231 1. If the CMOS clear was user initiated this event can be safely ignored and no further action is required. 2. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error.
Page 232 1. AC cycle the system. 2. Make sure XCC and UEFI FW are operating with same compatible level. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 4. Reflash XCC Firmware.
Page 233 Complete the following steps: 1. Review XCC logs for communication errors and resolve. 2. AC cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFSR0001M: [arg1] GPT corruption detected, DiskGUID: [arg2] Severity: Warning Parameters: [arg1] GPT corruption location.
Page 234 3. Connect AC power to the system. 4. Power on system and retry. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFTR0001L: An invalid date and time have been detected. Severity: Warning User Action: Complete the following steps: 1.
Page 235: Chapter 4. Xclarity Provisioning Manager Events
Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
Page 236 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMEM0004I Launching diagnostic program. Informational FQXPMEM0005I Boot diagnostic program successfully. Informational FQXPMER0002I Clearing RAID configuration and internal storage data Informational FQXPMER0003I RAID configuration cleared successfully Informational FQXPMER0004I Internal storage drives erased successfully Informational FQXPMER0005I All system logs cleared successfully...
Page 237 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMOS0007K Failed to read License RTF file. Warning FQXPMOS0008K Failed to detect any remote OS media for OS installation. Warning FQXPMSR0001K Found unsupported RAID adapter. Warning FQXPMSR0011K Failed to change disk drives' state. Warning FQXPMSS0001K Failed to mount work partition while getting service data.
Page 238: List Of Xclarity Provisioning Manager Events
Failed to execute the reboot BMC command. Error List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1.
Page 239 • FQXPMCL0006K: Failed to export RAID configuration. Severity: Warning User Action: 1. Check the following Lenovo Support site for information on supported RAID adapters. https:// serverproven.lenovo.com 2. Ensure that RAID adapter, LXPM, and UEFI firmware are at the latest levels.
Page 240 • FQXPMCL0007K: Failed to import RAID configuration. Severity: Warning User Action: 1. Check the following Lenovo Support site for information on supported RAID adapters. https:// serverproven.lenovo.com 2. Ensure that RAID adapter, LXPM, and UEFI firmware are at the latest levels.
Page 241 2. Ensure that same system model type to import the UEFI setting and UEFI version should be the same. 3. Reboot and try to import a new clone of the UEFI settings. 4. Reflash UEFI firmware. 5. If the problem persists, contact technical support. •...
Page 242 3. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait for several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. •...
Page 243 3. If the problem persists, contact technical support. • FQXPMEM0008M: Diagnostic image cannot be launched as the image may be corrupt. Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait for several seconds before powering on AC.
Page 244 • FQXPMER0004M: Failed to clear system logs. Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2. Retry this operation again. 3. If the problem persists, contact technical support. • FQXPMER0005I: All system logs cleared successfully Severity: Info User Action: Information only;...
Page 245 1. Ensure input parameters are valid. 2. Wait for one minute and retry the setting. 3. Restart BMC via supported method and reboot the system. 4. Retry the setting change. 5. Use UEFI setup to change parameters (optional). • FQXPMNM0002I: Set BMC network parameters to new values. Severity: Info User Action: Information only;...
Page 246 Note: When performing AC reset, after powering off AC, wait for several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, contact technical support. • FQXPMOS0006K: BMC communication succeeded. Volume Name Mismatched. Severity: Warning User Action: 1.
Page 247 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure that device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. •...
Page 248 2. Re-run the disk drive test from LXPM. For details, see the LXPM documentation at: https://pubs. lenovo.com/lxpm-overview/. Click on the LXPM version for your server model, and choose Using LXPM -> Diagnostics -> Running diagnostics from the left navigation tree.
Page 249 Reseat the associated RAID controller, SAS cables, backplane and drive(s). c. Restore system power and reboot the server. 2. Run the disk drive test from LXPM. For details, see the LXPM documentation at: https://pubs.lenovo. com/lxpm-overview/. Click on the LXPM version for your server model, and choose Using LXPM ->...
Page 250 1. Retry this operation again. 2. Try to get service data from the XCC web interface. 3. If the problem persists, try a different Lenovo tool to perform the operation (e.g., XClarity Administrator or XClarity Essential OneCLI). ThinkSystem SR780a V3 Messages and Codes Reference...
Page 251 1. Retry this operation again. 2. Try to get debug logs from the XCC web interface. 3. If the problem persists, try a different Lenovo tool to perform the operation (e.g., XClarity Administrator or XClarity Essential OneCLI). 4. If the problem persists, contact technical support.
Page 252 2. Reflash BMC firmware. 3. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait for several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. •...
Page 253 Note: When performing AC reset, after powering off AC, wait for several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. • FQXPMUP0101I: Start to update LXPM. Severity: Info User Action: Information only;...
Page 254 Note: When performing AC reset, after powering off AC, wait for several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (e.g., XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 255 4. If the problem persists, try a different Lenovo tool to perform the update (e.g., XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI). 5. If the problem persists, contact technical support. • FQXPMUP0205M: BMC communication failed: Get the update status failure. Failed to update the firmware.
Page 256 • FQXPMUP0208M: Failed to execute the reboot BMC command. Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. If the problem persists, perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait for several seconds before powering on AC.
Page 257 • FQXPMVD0012K: Failed to set the TPM/TPM card/TCM policy. Severity: Warning User Action: 1. Press "Apply" button on VPD update page. 2. Reboot the system if step 1 failed. 3. If the problem persists, contact technical support. Chapter 4 XClarity Provisioning Manager events...
Page 258 ThinkSystem SR780a V3 Messages and Codes Reference...
Page 259: Appendix A. Getting Help And Technical Assistance
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...
Page 260: Collecting Service Data
Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.
Page 261: Contacting Support
Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support.
Page 262 ThinkSystem SR780a V3 Messages and Codes Reference...

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