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Lexmark MX617de Service Manual

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MX610, MX611, MX617de, and

XM3150 MFPs

7016-630, -67x

Service Manual

•

Start diagnostics

•

Maintenance

•

Safety and notices

•

Trademarks

•

Index

February 23, 2021

P/N 12G2272

www.lexmark.com

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Summary of Contents for Lexmark MX617de

Page 1 MX610, MX611, MX617de, and XM3150 MFPs 7016-630, -67x Service Manual • Start diagnostics • Maintenance • Safety and notices • Trademarks • Index February 23, 2021 www.lexmark.com P/N 12G2272...
Page 2: Product Information
Trademarks Lexmark and the Lexmark logo are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products.
Page 3: Table Of Contents
7016 Table of contents Product information..................2 Edition notice....................2 Notices, conventions, and safety information.........15 Laser notice................................. 15 Conventions.................................18 Safety information.............................. 18 General caution statements........................... 24 Change history....................25 Change history..............................25 General information................... 33 Printer model conﬁgurations.......................... 33 Media guidelines............................... 33 Paper guidelines................................33 Using recycled paper and other office papers....................
Page 4 7016 Skewed print check ..............................66 Streaked vertical lines appear on prints check ....................68 Horizontal light bands check............................ 69 Vertical light bands check ............................71 Vertical dark bands check............................72 Vertical dark streaks with print missing check .....................73 White streaks and voided areas check ......................... 75 Fine lines are not printed correctly (speciﬁcally Chinese characters) check ..........
Page 5 Memory full, cannot send faxes..........................150 Network [x] software error [54] ..........................150 No analog phone line connected to modem, fax is disabled................151 Non‑Lexmark [supply type], see User’s Guide [33.xy] ..................151 Not enough free space in ﬂash memory for resources [52] ................151 Paper changes needed .............................151 Parallel port [x] disabled [56] ...........................152...
Page 6 7016 Reinstall missing or unresponsive cartridge [31.xy] ...................153 Reinstall missing or unresponsive imaging unit [31.xy]..................153 Replace unsupported cartridge [32.xy] ........................153 Replace unsupported imaging unit [32.xy] ......................153 Restore held jobs?..............................154 Scanner automatic feeder cover open.........................154 Scanner disabled by admin [840.01] ........................154 Scanner disabled.
Page 7 7016 140 errors..................................174 146 errors..................................175 155 errors..................................176 171 errors ..................................177 Procedure before starting the 9yy service checks ................... 178 900 errors ..................................180 912 errors..................................185 94y errors ..................................185 950–958 errors ................................186 959 errors..................................188 96y errors ..................................189 97y errors ..................................190 98y errors ..................................191 99y errors ..................................192 ADF/Scanner hardware errors........................193...
Page 8 7016 Print Quality Pages..............................238 HARDWARE TESTS ..............................239 DUPLEX TESTS ................................241 INPUT TRAY TESTS ..............................243 OUTPUT BIN TESTS ..............................244 FINISHER TESTS................................245 BASE SENSOR TEST ..............................245 DEVICE TESTS ................................246 PRINTER SETUP................................. 247 EP SETUP ..................................249 REPORTS ..................................251 EVENT LOG..................................251 Scanner tests................................252 Exit Diags..................................256 Conﬁguration menu............................257 Entering the Conﬁguration menu..........................257 Reset ADF Maintenance Kit Counter ........................257...
Page 9 7016 A5 Loading..................................266 UI Automation................................266 LES Applications ................................267 Key Repeat Initial Delay ............................267 Key Repeat Rate ................................267 Clear Supply Usage History............................267 Clear Custom Status ..............................268 USB Speed..................................268 Automatically Display Error Screens ........................268 USB PnP..................................268 Restore factory defaults............................269 Entering Invalid engine mode........................269 Entering Recovery mode..........................
Page 10 7016 Reverse solenoid removal ............................307 Cartridge gearbox removal.............................308 Duplex gear assembly removal ..........................309 Right side removals............................311 Right cover removal..............................311 Memory access door removal..........................314 Tray present sensor removal...........................314 Cooling fan removal..............................315 Controller board removal ............................316 Controller board shield removal..........................318 Toner cartridge smart chip contact removal ......................320 Modem removal.................................322 Front side removals............................323 Left front mount removal ............................323...
Page 11 7016 Toner density sensor removal..........................364 Trailing edge sensor removal..........................365 Media present sensor ﬂag removal........................366 ACM assembly removal ............................370 Pick/lift motor gearbox removal..........................372 Tray guide removal ..............................373 Rear side removals............................375 Dust cover removal..............................375 Rear exit door removal............................. 376 Rear cover removal..............................
Page 12 7016 Staple roll holder removal ............................417 Stapler right cover removal .............................418 Stapler left cover removal ............................419 Stapler rear door removal ............................420 Sensor (stapler access door) removal........................421 Stapler carriage assembly removal ........................421 Stapler door close limit switch removal.......................423 Stapler paddle motor removal ..........................427 Stapler rear cover removal .............................
Page 13 7016 Resetting the maintenance counter ........................474 Lubrication speciﬁcation..........................475 Cleaning the printer............................475 Cleaning the printer ..............................475 Cleaning the scanner glass ............................ 476 Cleaning the printhead lenses..........................477 Parts catalog..................... 478 Legend................................478 Assembly 1: Covers............................479 Assembly 2: Imaging............................481 Assembly 3: Control panel...........................
Page 14 7016 Media handling options..........................521 Theory of operation................. 523 POR sequence..............................523 Printer control..............................523 Paper path information..........................523 Input tray..................................523 Multipurpose feeder (MPF) .............................524 Simplex printing .................................524 Duplex printing................................525 Media handling components........................526 Main drive gearbox ..............................526 Autocompensator mechanism (ACM) ........................526 Key components..............................527 Sensors ..................................527 Other key components ............................528 Electrophotographic process (EP process)....................530...
Page 15: Notices, Conventions, And Safety Information
7016 Notices, conventions, and safety information Laser notice The printer is certiﬁed in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirements of IEC 60825-1: 2014.
Page 16: Aviso Sobre Laser
7016 Aviso sobre laser Esta impressora foi certiﬁcada nos EUA por estar em conformidade com os requisitos do DHHS 21 CFR capítulo I, subcapítulo J, para produtos a laser de Classe I (1) e, nos demais países, foi certiﬁcada como um produto a laser de Classe I em conformidade com os requisitos da IEC 60825-1.
Page 17 7016 Laserprodukte der Klasse I werden nicht als gefährlich betrachtet. Der Drucker enthält im Inneren einen Laser der Klasse IIIb (3b), und zwar einen 12-Milliwatt-Gallium-Arsenid-Laser, der im Wellenlängenbereich von 655 bis 675 Nanometern arbeitet. Das Lasersystem und der Drucker sind so konstruiert, dass unter normalen Betriebsbedingungen, bei der Wartung durch den Benutzer oder bei den vorgeschriebenen Wartungsbedingungen Menschen keiner Laserstrahlung ausgesetzt sind, die die Werte für Klasse I überschreitet.
Page 18: Conventions
7016 클래스 I 레이저 제품은 위험한 제품으로 간주되지 않습니다. 프린터에는 655‑675 나노미터의 파장 영역에서 작동하는 공칭 12밀리와트 갈륨 비소 레이저인 클래스 IIIb(3b) 레이저가 내부에 포함되어 있습니다. 레이저 시 스템과 프린터는 정상적인 작동, 사용자 유지 관리 또는 사전 설명된 서비스 조건에는 사람에게 클래스 I 수준 이상의...
Page 19: Consignes De Sécurité
7016 • There may be an increased risk of electrical shock and personal injury during disassembly and servicing of this product. Professional service personnel should understand this risk and take necessary precautions. CAUTION—SHOCK HAZARD: When you see this symbol, there is a danger from hazardous voltage in the area of the product where you are working.
Page 20: Información De Seguridad
7016 Información de seguridad • La seguridad de este producto se basa en las pruebas y comprobaciones del diseño original y los componentes especíﬁcos. El fabricante no se hace responsable de la seguridad en caso de uso de piezas de repuesto no autorizadas. •...
Page 21: Informatie Over Veiligheid
7016 ATTENZIONE - PERICOLO DI SCOSSE ELETTRICHE: Questo simbolo indica la presenza di un rischio per tensioni pericolose nell'area del prodotto in cui si lavora. Scollegare l'alimentazione prima di iniziare, o prestare la massima attenzione se per effettuare l'operazione il prodotto deve ricevere l'alimentazione.
Page 22 7016 Sicherheitshinweise • Die Sicherheit dieses Produkts basiert auf Tests und Zulassungen des Originaldesigns und der speziﬁschen Komponenten. Sofern nicht autorisierte Ersatzteile eingesetzt werden, übernimmt der Hersteller keinerlei Verantwortung in Bezug auf die Sicherheit dieses Produkts. • Die Wartungsinformationen für dieses Produkt wurden für ausgebildete Servicemitarbeiter zusammengestellt und dürfen nicht von anderen verwendet werden.
Page 23 7016 FORSIKTIG – POTENSIELLE SKADER: Litiumbatteriet i dette produktet er ikke beregnet for å byttes. Det er fare for eksplosjon hvis litiumbatteriet skiftes ut på feil måte. Ikke lad opp, demonter eller destruer et litiumbatteri. Kast brukte litiumbatterier i henhold til produsentens instruksjoner og lokale regelverk.
Page 24: General Caution Statements
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.
Page 25: Change History
7016 Change history Change history February 22, 2021 • Updated the Blank pages check topic in the Diagnostics and troubleshooting chapter. For more information, “Blank pages check” on page 49 July 13, 2020 • A note for obsoletion was added to the following parts in the Parts catalog chapter: –...
Page 26 PQ checks. April 24, 2017 • Added "MX617de" in the cover. • Added "MX617de" in the introduction to the “General information" chapter. • Added 41X2018 to the revised topic "Control panel" in the "Parts catalog" chapter. December 9, 2016 •...
Page 27 7016 August 17, 2016 • Updated “ADF paper jam service check” on page 122. • Updated the wiring diagram. • Moved topics on clearing jams under the topic “Understanding jam messages and locations” in the “Diagnostic information” chapter. • Updated the topic “Unresponsive imaging unit service check” in the “Diagnostic information” chapter. •...
Page 28 7016 – Imaging chip compatibility service check – Printer/cartridge mismatch service check – Toner starvation service check • Created these new checks: – Unsupported imaging unit service check – Unresponsive toner cartridge service check – Printer cartridge mismatch – Unsupported toner cartridge –...
Page 29 7016 June 10, 2015 • The control panel assembly (41X0756) FRU was added to the Control panel parts catalog. • FRUs were deleted on the Control panel parts catalog. – 40X9089 (LCD top cover) – 40X7861 (7" LCD (touch-screen)) – 40X9120 (Keypad assembly cover) –...
Page 30 7016 September 22, 2014 • Part number 40X8274 was replaced with 40X9181. August 15, 2014 Updated the following service checks: • Toner cartridge smart chip contact service check • Cartridge gearbox service check • Toner starvation service check • LSU service check •...
Page 31 7016 October 22, 2013 • Part number 40X8331 (MarkNet N8350 802.11 b/g/n Wireless Print Server (MX31x, MX41x)) was deleted. • Part number 40X9654 (550‑‑sheet tray, lockable) was added. October 2, 2013 • Part number 40X8857 (Controller board) was changed to 40X9254. August 20, 2013 •...
Page 32 7016 March 27, 2013 • Updated the ACM assembly removal procedure. • Added Media sensor ﬂag removal procedure. • Updated the Sensor (input) early/late arriving service check to include checking of the media present sensor ﬂag. • Added media present sensor ﬂag part number 40X8800 to the Electronics 2 parts catalog assembly. •...
Page 33: General Information
7016 General information Printer model conﬁgurations The Lexmark MX610 and MX611 (7016‑6xx) are network‑capable, multifunction laser printers that print monochrome print jobs. All information in this service manual pertains to all models unless explicitly noted. The printers are available in the following models: Model Conﬁgurations...
Page 34: Unacceptable Paper
7016 Weight The standard printer trays can automatically feed paper weights up to 90‑g/m (24‑lb) bond grain long paper. The optional trays can automatically feed paper weights up to 120‑g/m (32‑lb) bond grain long paper. The multipurpose feeder can automatically feed paper weights up to 163‑g/m (43‑lb) bond grain long paper.
Page 35: Selecting Paper
7016 • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.4 mm (±0.9 inch), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms: •...
Page 36: Using Recycled Paper And Other Office Papers
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Page 37: Tips On Using Envelopes
Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. Vinyl, pharmacy, and two‑sided labels are not supported. For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. When printing on labels: •...
Page 38: Tips On Using Letterhead
7016 • Make sure the adhesive backing does not reach to the edge of the sheet. Zone coating of the adhesive should be at least 1 mm (0.04 inches) away from edges. Adhesive material contaminates the printer and could void the warranty. •...
Page 39 7016 Paper size and Standard Optional 250‑ Multipurpose Scanner Duplex dimension 550‑sheet tray or 550‑sheet feeder glass mode tray 105 x 148 mm (4.13 x 5.83 in.) JIS B5 182 x 257 mm (7.17 x 10.1 in.) Letter 215.9 x 279.4 mm (8.5 x 11 in.) Legal 215.9 x 355.6 mm (8.5 x...
Page 40: Supported Paper Types And Weights
7016 Paper size and Standard Optional 250‑ Multipurpose Scanner Duplex dimension 550‑sheet tray or 550‑sheet feeder glass mode tray DL Envelope 110 x 220 mm (4.33 x 8.66 in.) C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) B5 Envelope 176 x 250 mm (6.93 x 9.84 in.) Other Envelope...
Page 41: Data Security Notice
7016 Paper type Standard 250‑ or Multipurpose Duplex Scanner 550‑sheet 550‑sheet feeder mode glass tray tray Light paper Heavy paper Rough/Cotton Custom Type [x] Transparencies are supported only in the 250‑sheet tray. Use envelopes that lie ﬂat when individually placed on a table facedown. Data security notice The printer contains various types of memory that store printer and network settings, information from embedded solutions, and user data.
Page 42 7016 • #2 Phillips screwdriver, magnetic short-blade • Needle‑nose pliers • Diagonal side cutters • Spring hook • Feeler gauges • Analog or digital multimeter • Flashlight (optional) General information...
Page 43: Diagnostics And Troubleshooting
Before you start the troubleshooting procedures, perform the following checks: • Use genuine Lexmark supplies and parts for the best results. Third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. •...
Page 44: Power-On Reset (Por) Sequence
7016 • Avoid sites generating ammonia gas, high temperature, high humidity (near water faucets, kettles, humidiﬁers), cold spaces, near open ﬂames, and dusty areas. • Avoid sites exposed to direct sunlight. • Make sure the paper is the recommended paper for this printer. •...
Page 45: Fixing Print Quality Issues
7016 Safe Mode engine features Engine behavior Control panel behavior Simplex printing only Will report that no duplexer is installed. Duplex print option will not be selectable. Ignore duplex sensor Ignore bin full sensor Bin full messages will not be reported. Bin full messages will not occur. Print at narrow media operating Pages will be printed slower.
Page 46: Initial Print Quality Check
Before troubleshooting speciﬁc print problems, complete the following initial print quality check: • Use only genuine Lexmark supplies. Third-party supplies may cause print quality problems. • The printer must be in a location that follows the recommended operating environment speciﬁcations.
Page 47 Step 2 Go to step 4. Go to step 3. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 48 7016 Actions Step 4 Go to step 5. Go to step 6. Remove any packing material left on the imaging unit, including the red separator plastic (A). Note: You may need a pair of pliers to remove a piece of broken plastic inside the imaging unit.
Page 49: Blank Pages Check
7016 Actions Step 8 Go to step 9. The problem is solved. Reseat the connections. Does the problem remain? Step 9 Go to step 10. The problem is solved. Note: Poor electrical contact to the photoconductor is the most likely source of a full page background defect. Remove any contamination from the photoconductor charge contact (C) on the right side of the frame.
Page 50 Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 51 7016 Actions Step 5 Go to step 6. Go to step 7. Check the coupler to make sure that it is not stuck in the retracted position. While slowly closing the door, observe the coupler to see if it moves inward. Note: With the imaging unit removed, the coupler should retract with the door open and move inward when the front door is closed.
Page 52 7016 Actions Step 6 Go to step 7. The problem is solved. Reach inside the printer and manually reposition the coupler in the direction of the red arrow as shown. Does the problem remain? Step 7 Go to step 8. Contact the next level of support.
Page 53 7016 Actions Step 10 Go to step 11. The problem is solved. Replace the cable. Does the problem remain? Step 11 Go to step 13. Go to step 12. Check the transfer roller for proper installation. If necessary, remove and then reinstall the transfer roller. Check the transfer roller for contamination and damage.
Page 54 7016 Actions Step 13 Go to step 14. The problem is solved. Check the coupler for signs of damage. The coupler is located on the main drive motor. • Good condition • Bad condition If the coupler is damaged, then replace the main drive motor. Does the problem remain? Step 14 Go to step 15.
Page 55: Print Is Too Dark Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 56 7016 Actions Step 7 Go to step 8. The problem is solved. Make sure that the paper loaded is from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Does the problem remain? Step 8 Go to step 9.
Page 57: Print Is Too Light Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 58 7016 Actions Step 5 Go to step 6. Go to step 7. Check the shutter on the imaging unit for signs of damage. Note: The shutter opens to receive toner from the toner cartridge. Is the shutter on the imaging unit working properly? Step 6 Go to step 7.
Page 59: Paper Curl Check
7016 Actions Step 12 Go to step 13. The problem is solved. Replace the cartridge gearbox. See “Cartridge gearbox removal” on page 308. Does the problem remain? Step 13 Go to step 15. Go to step 14. Check connection JCART1 on the controller board and the connection on the cartridge gearbox.
Page 60 Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 61: Folded Or Wrinkled Paper Check
Go to step 2. The problem is solved. Check if the printer is using a non-Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then do not replace the imaging unit. Refer the users to their cartridge supplier.
Page 62: Solid Black Pages Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 63 7016 Actions Step 3 Go to step 4. Go to step 5. Remove any packing material left on the imaging unit, including the red separator plastic (A). Note: You may need a pair of pliers to remove a piece of broken plastic inside the imaging unit.
Page 64 7016 Actions Step 6 Go to step 7. Go to step 8. Check if the imaging unit contact (C) is contaminated, broken, or bent out of proper position. Is the contact contaminated, broken, or bent out of proper position? Step 7 Contact the next The problem is level of support.
Page 65: Repeating Defects Check
7016 Repeating defects check Actions Step 1 Go to step 2. Go to step 3. From the control panel, navigate to: Menu > Help > Print Defects Guide Using the Print Defects Guide, check if the distance between the defects is equal to any of the following: •...
Page 66: Skewed Print Check
7016 Skewed print check Actions Step 1 Go to step 3. Go to step 2. Check the guides in the tray where the skewed prints are sourced from. Note: If paper is sourced from the MPF, then proceed to step Does the position of the guides match the paper loaded? Step 2 Go to step 3.
Page 67 7016 Actions Step 7 Go to step 8. The problem is solved. Perform a print test. From the Diagnostics menu, select PRINT TESTS > Tray [x]. Note: [x] refers to the tray where the skewed prints are sourced from. Does the problem remain? Step 8 Go to step 15.
Page 68: Streaked Vertical Lines Appear On Prints Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 69: Horizontal Light Bands Check
7016 Actions Step 4 Go to step 5. The problem is solved. Clean the ADF scanner glass (A). See “Cleaning the scanner glass” on page 476. Does the problem remain? Step 5 Go to step 6. The problem is solved. Remove, and then reinstall the imaging unit.
Page 70 Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 71: Vertical Light Bands Check
Actions Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, refer the users to their cartridge supplier.
Page 72: Vertical Dark Bands Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 73: Vertical Dark Streaks With Print Missing Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 74 7016 Actions Step 3 Go to step 4. Go to step 5. Remove any packing material left on the imaging unit, including the red separator plastic (A). Note: You may need a pair of pliers to remove a piece of broken plastic inside the imaging unit.
Page 75: White Streaks And Voided Areas Check
7016 Actions Step 6 Go to step 7. Go to step 8. Check if the imaging unit contacts (C) are contaminated or bent out of proper position. Are the contacts contaminated and bent out of proper position? Step 7 Go to step 8. The problem is solved.
Page 76 Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, do not replace the imaging unit. Refer the users to their cartridge supplier.
Page 77 7016 Actions Step 5 Go to step 6. Go to step 7. Check the shutter tab (A) on the toner cartridge for signs of damage. Is the shutter tab damaged? Step 6 Go to step 7. The problem is solved. Replace the imaging unit and the toner cartridge.
Page 78: Fine Lines Are Not Printed Correctly (Specifically Chinese Characters) Check
7016 Actions Step 9 Contact the next The problem is level of support. solved. Clean or repair the imaging unit contacts. Does the problem remain? Step 10 Go to step 12. Go to step 11. Check connection JPS1 on the controller board and all the connections on the power supply.
Page 79: Clipped Pages Or Images Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 80 Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 81: Compressed Images Appear On Prints Check
7016 Actions Step 7 Go to step 8. Contact the next level of support. Check the imaging unit contact block (B) for damage or improper installation. Is the imaging unit contact block damaged or improperly installed? Step 8 Contact the next The problem is level of support.
Page 82: Incorrect Margins On Prints Check
7016 Actions Step 1 Go to step 2. Go to step 3. Remove the imaging unit, and then inspect the white photoconductor coupler (A). The coupler should be ﬁrmly connected to the imaging unit and should not freely rotate. Does the coupler move freely or appear damaged? Step 2 Go to step 3.
Page 83: Toner Rubs Off Check
7016 Actions Step 1 Go to step 2. The problem is solved. Adjust the guides in the tray according to the size of the paper loaded. Does the problem remain? Step 2 Go to step 3. The problem is solved. Do one of the following: •...
Page 84: Toner Specks Appear On Prints Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 85 Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 86: Paper Jams
7016 Paper jams • “Avoiding jams” on page 86 • “Understanding jam messages and locations” on page 87 • “200 paper jams” on page 88 • “201 paper jams” on page 98 • “202 paper jams” on page 99 • “23y paper jams”...
Page 87: Understanding Jam Messages And Locations
7016 Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it. • Do not use paper that has been cut or trimmed by hand. •...
Page 88: 200 Paper Jams
7016 Jam access area Printer control panel message What to do Automatic [x]‑page jam, open ADF to clear Remove all paper from the ADF tray, and then remove document feeder jam. [28y.xx] the jammed paper. (ADF) Standard bin [x]‑page jam, clear standard bin. Remove the jammed paper.
Page 89 7016 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open front door. [20y.xx] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 90 7016 Pull out the toner cartridge using the handle. Lift the green handle, and then pull out the imaging unit from the printer. Warning—Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. Diagnostics and troubleshooting...
Page 91 7016 Lift the green ﬂap in front of the printer. Place the imaging unit aside on a ﬂat, smooth surface. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Firmly grasp the jammed paper on each side, and then gently pull it out.
Page 92: Paper Jam Messages
7016 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer.
Page 93 7016 Error code Description Action 200.03 Media did not reach input sensor from MPF. Go to “Sensor (input) early/late arriving service check” on page 200.05 Input sensor covered too long. Go to “Sensor (input) early/late arriving service check” on page 200.07 Input sensor failed to become uncovered from Go to...
Page 94: Sensor (Input) Static Jam Service Check
7016 Error code Description Action 200.31 Paper, in the middle of a job, at input sensor before Go to “Sensor (input) early/late arriving service interrupt occurred. check” on page 200.32 Detected cover switch bounce. Go to “Sensor (input) early/late arriving service check”...
Page 95 7016 Action Step 5 Contact the next The problem is level of support. solved. Does the error remain? Sensor (input) early/late arriving service check Action Step 1 Go to step 2. Go to step 5. Check the paper source. Is the paper from the MPF? Step 2 Go to step 3.
Page 96 7016 Action Step 6 Go to step 7. Replace either the media present Check the media present sensor and media present sensor ﬂag sensor or media for: present sensor ﬂag, • Proper operation or both. • Wear or damage See: •...
Page 97: Main Drive Motor Control Jam Service Check
7016 Action Step 3 Go to step 4. Reseat the cable. Check the input sensor cable for proper connection. Is it properly connected? Step 4 Go to step 5. Replace the LSU. “Laser scanning POR into the Diagnostics menu and perform a feed test: unit (LSU) removal”...
Page 98: 201 Paper Jams
7016 Action Step 3 Go to step 4. Replace the main drive gearbox. See Check the main drive motor for proper operation: “Main drive gearbox Remove the main drive gearbox. removal” on Note: Do not disconnect the main drive gearbox cable. page 300.
Page 99: 202 Paper Jams
7016 Action Step 3 Go to step 4. Replace the narrow media sensor. POR into the Diagnostics menu and perform a sensor test: Diagnostics Menu > Base Sensor Test > Narrow Media Does the sensor state on the control panel display change when it is toggled? Step 4 Contact the next...
Page 100 7016 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the front and rear door. From the printer control panel, select Done to clear the message and continue printing. 202 paper jam messages Error code Description...
Page 101 7016 Error code Description Action 202.07 Fuser exit sensor covered too long by the Go to “Sensor (fuser exit) jam service check” on previous sheet. page 101. 202.13 Restart attempted after an internal jam without Go to “Sensor (fuser exit) jam service check” on cover open.
Page 102: 23Y Paper Jams
7016 Action Step 3 Go to step 4. Replace the fuser. “Fuser POR into the Diagnostics menu and perform a sensor test: removal” on Diagnostics Menu > Base Sensor Test > Exit page 380. Does the sensor state on the control panel display change when it is toggled? Step 4 Go to step 5.
Page 103 7016 Locate the lever, and then pull it down to release the jam. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray. From the printer control panel, touch Done to clear the message and continue printing. 23y paper jam messages Error code Description...
Page 104 7016 Error code Description Action 230.03 Internal duplex sensor never made by leading Go to “Duplex service check” on page 104. edge of page. 230.04 Page in duplexer ahead of current reversing page Go to “Duplex service check” on page 104.
Page 105: 241 Paper Jams
7016 Action Step 5 Go to step 6. Replace the duplex sensor. See “Duplex POR into the Diagnostics menu and navigate to: sensor and input DUPLEX TESTS > Sensor Test sensor removal” on Lower the jam access cover, and toggle the duplex sensor. page 359.
Page 106 7016 Insert the tray. From the printer control panel, touch Done to clear the message and continue printing. 241 paper jam messages Error code Description Action 241.01 Paper over tray 1 pass thru sensor on warmup. Go to “Tray 1 jam service check” on page 107.
Page 107 7016 Error code Description Action 241.41 Media feeder motor stall in tray 1. Go to “Tray 1 jam service check” on page 107. 241.42 Media feeder motor pick motor under‑speed in tray 1. 241.43 Media feeder motor stalled on the last pick attempt in tray 1.
Page 108 7016 Action Step 5 Go to step 6. Replace the front input guide. See Check the front input guide. “Front input guide removal” on Is it free of damage? page 352. Step 6 Go to step 8. Go to step 7. POR into the Diagnostics menu and perform a feed test: Diagnostics Menu >...
Page 109: 242-244 Paper Jams
7016 Action Step 13 Contact the next The problem is level of support. solved. Does the error remain? 24x.06 service check Action Step 1 Go to step 2. The problem is solved. Check the paper for damage, moisture, or waviness. Replace with new paper if necessary.
Page 110 7016 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray. From the printer control panel, touch Done to clear the message and continue printing. Diagnostics and troubleshooting...
Page 111 7016 242 paper jam messages Error code Description Action 242.01 Paper over tray 2 pass through sensor on warm- Go to “Option tray jam service check” on page 117. 242.02 Input sensor detected late feed during a pick retry from tray 2. 242.03 Tray 2 pass through sensor never became covered when feeding a sheet from an option...
Page 112 7016 Error code Description Action 242.20 Took too long to ramp up dc feed motor in tray 2. Go to “Option tray jam service check” on page 117. 242.21 Pick motor stall in tray 2. 242.22 Tray 2 pick motor underspeed. 242.24 DC Feed ACM stalled on the last pick attempt in tray 2.
Page 113 7016 243 paper jam messages Error code Description Action 243.01 Paper over tray 3 pass through sensor on warm- Go to “Option tray jam service check” on page 117. 243.02 Input sensor detected late feed during a pick retry from tray 3. 243.03 tray 3 pass through sensor never became covered when feeding a sheet from an option below.
Page 114 7016 Error code Description Action 243.20 Took too long to ramp up dc feed motor in tray 3. Go to “Option tray jam service check” on page 117. 243.21 Pick motor stall in tray 3. 243.22 Tray 3 pick motor underspeed. 243.24 DC Feed ACM stalled on the last pick attempt in tray 3.
Page 115 7016 244 paper jam messages Error code Description Action 244.01 Paper over tray 4 pass through sensor on warm- Go to “Option tray jam service check” on page 117. 244.02 Input sensor detected late feed during a pick retry from tray 4. 244.03 Tray 4 pass through sensor never became covered when feeding a sheet from an option...
Page 116 7016 Error code Description Action 244.20 Took too long to ramp up dc feed motor in tray 4. Go to “Option tray jam service check” on page 117. 244.21 Pick motor stall in tray 4. 244.22 Tray 4 pick motor underspeed. 244.24 DC Feed ACM stalled on the last pick attempt in tray 4.
Page 117 7016 Option tray jam service check Action Step 1 Replace the option Go to step 2. tray. Restart the printer. Does it fail to complete the POST sequence and display a 242.01 error? Step 2 The problem is Go to step 3. solved.
Page 118: 25Y Paper Jams
7016 Action Step 9 Contact the next The problem is level of support. solved. Does the error remain? 25y paper jams [x]‑page jam, clear manual feeder. [25y.xx] From the multipurpose feeder, ﬁrmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 119 7016 Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. From the printer control panel, touch Done to clear the message and continue printing. 25y paper jam messages Error code Description Action 250.06...
Page 120: Mpf Service Check
7016 MPF service check Action Step 1 Go to step 2. Replace the MPF assembly. See “MPF Check the springs, links, and tray guides on the MPF assembly for tray removal” on damage. page 345. Are they free of damage? Step 2 Go to step 3.
Page 121: 28Y Paper Jams
7016 28y paper jams [x]‑page jam, open automatic feeder top cover. [28y.xx] Remove all original documents from the ADF tray. Note: The message is cleared when the pages are removed from the ADF tray. Open the ADF cover. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 122: Adf Paper Jam Service Check
7016 28y paper jam messages Error Description Action code 280.06 Paper missing—posted when paper is Go to “ADF paper jam service check” on page 122. removed from input tray after job is initiated. 282.01 ADF static jam—interval sensor active at POR time.
Page 123 7016 Actions Step 1 Go to step 2. Go to step 3. Check the paper for damage such as wrinkles, moisture or tears. Is the paper damaged? Step 2 Go to step 3. The problem is solved. Send a scan job using an undamaged paper. Does the problem remain? Step 3 Go to step 4.
Page 124 7016 Actions Step 10 Go to step 11. Go to step 12. Perform the sensor (ADF paper present and ADF scan) tests. See “Sensor tests” on page 253. Are the sensors properly functioning? Step 11 Go to step 14. Go to step 12. If the ADF has an interval sensor, perform the sensor (ADF interval) tests.
Page 125: 29Y Paper Jams
7016 Actions Step 18 Replace the ADF Replace the assembly. See “ADF controller board. See Check the voltages and grounds on JADF1 on the controller board. unit removal” on “Controller board “Controller board” on page 463 for signal and voltage page 396.
Page 126: 45Y Paper Jams
7016 Actions Step 6 Go to step 7. Go to step 8. Remove the ADF rear cover and inspect the ADF cover closed sensor for dirt and debris. Is there dirt and debris present? Step 7 The problem is Go to step 8. solved.
Page 127 7016 Move the tamper arms to the sides. Remove all jammed pages from inside the access areas. Note: Make sure all paper fragments are removed. If necessary, touch Done from the printer control panel to clear the message and continue printing. Paper jam in the ﬁnisher rear door Open the ﬁnisher rear door.
Page 128 7016 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Open the ﬁnisher trap door, remove any paper fragments inside the trap door. Note: After removing any jammed paper in the ﬁnisher bin or in the ﬁnisher rear door, open the trap door to remove any paper fragments.
Page 129 7016 Close the ﬁnisher rear door. If necessary, touch Done from the printer control panel to clear the message and continue printing. Staple jam in the ﬁnisher Open the staple access door. Pull out the staple cartridge from the ﬁnisher. Diagnostics and troubleshooting...
Page 130 7016 Lift the staple guard, and then remove any jammed or loose staples. Press down the staple guard until it clicks into place. Insert stapler cartridge back into the ﬁnisher until it clicks into place. Diagnostics and troubleshooting...
Page 131 7016 Close the staple access door. If necessary, touch Done from the printer control panel to clear the message and continue printing. [x]-page jam, remove all pages from the ﬁnisher’s accumulator. Leave paper in bin. [45y.xx] Paper jam in the ﬁnisher bin Empty the standard bin.
Page 132 7016 Remove all jammed pages from inside the access areas. Note: Make sure all paper fragments are removed. If necessary, touch Done from the printer control panel to clear the message and continue printing. Paper jam in the ﬁnisher rear door Open the ﬁnisher rear door.
Page 133 7016 Open the ﬁnisher trap door, and then remove any paper fragments from inside the trap door. Note: After removing any jammed paper in the ﬁnisher rear door, open the trap door to remove any paper fragments. Close the trap door. Diagnostics and troubleshooting...
Page 134: Paper Jam Messages
7016 Close the ﬁnisher rear door. If necessary, touch Done from the printer control panel to clear the message and continue printing. 451 paper jam messages Error code Description Action 451.01 Media remains detected by the sensor (stapler “Finisher jam service check” on pass through) after power on.
Page 135 7016 452–453 paper jam messages Error code Description Action 452.73 Staple ﬁnisher left tamper failed to leave its home “Stapler left tamper jam service check” on position. page 139. 452.74 Staple ﬁnisher left tamper failed to reach its home position. 453.75 Staple ﬁnisher right tamper failed to leave its home position.
Page 136 7016 457 paper jam messages Error code Description Action 457.87 Stapler failed to prime the staple wire after a “Stapler priming jam service check” on stapling operation. page 139. 457.88 Stapler failed to prime the staple wire after a homing operation. 457.89 Stapler failed to prime after a stapling operation.
Page 137 7016 Action Step 6 Replace the stapler The problem is controller card. See solved. Reseat all connectors on the controller card, and then POR the “Stapler controller machine. card removal” on page 431. Does the error remain? Finisher jam service check Action Step 1 Go to step 2.
Page 138: Stapler Carriage Jam Service Check
7016 Stapler carriage jam service check Action Step 1 Replace the stapler The problem is accumulator solved. Open the stapler service cover. Reseat the sensor (stapler throat) assembly. See cable. Then reseat also the other end of the cable on the controller “Stapler card, and then POR the machine.
Page 139 7016 Stapler priming jam service check Action Step 1 Go to step 2. The problem is solved. Open the stapler right cover. Reseat the stapler carriage assembly cables. Then reseat also the other end of the cables on the controller card, and then POR the machine. Does the error remain? Step 2 Replace the stapler...
Page 140 7016 Action Step 3 Go to step 4. The problem is solved. Reseat the connectors of the right and left tamper motors. Then reseat also the motor connectors on the controller card. Does the error remain? Step 4 Go to step 5. If a 453.xx error occurs, then replace Swap the stapler left and right tamper motors.
Page 141 7016 Stapler right tamper jam service check Action Step 1 Go to step 2. The problem is solved. Remove the stapler top cover. Reseat the connector of the sensor (stapler right tamper HP). Then reseat also the sensor connector on the controller card. Does the error remain? Step 2 Go to step 3.
Page 142: Understanding The Printer Messages
7016 Action Step 7 Go to step 8. Replace the tamper sub‑assembly. See Check the following: “Tamper sub- • Manually move the left and right tamper arms and check if they assembly removal” can move freely. on page 450. • Check the tamper home position ﬂags for damage.
Page 143: Cartridge Nearly Low [88.Xy]
7016 Cartridge nearly low [88.xy] If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge very low, [x] estimated pages remain [88.xy] You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies” section of the User’s Guide.
Page 144: Check Tray [X] Connection
7016 Check tray [x] connection Try one or more of the following: • Turn off the printer, and then turn it back on. If the error occurs a second time, then: Turn off the printer. Unplug the power cord from the electrical outlet. Remove the indicated tray.
Page 145: Configuration Change, Some Held Jobs Were Not Restored [57]
7016 Conﬁguration change, some held jobs were not restored [57] Held jobs are invalidated because of the following possible changes in the printer: • The printer ﬁrmware has been updated. • The tray for the print job has been removed. •...
Page 146: Fax Memory Full
7016 Fax memory full From the printer control panel, touch Continue to clear the message. Fax partition inoperative. Contact system administrator. Try one or more of the following: • From the printer control panel, touch Continue to clear the message. •...
Page 147: Incompatible Tray [X] [59]
7016 If necessary, touch Continue on the printer control panel to clear the message and continue printing. Incompatible tray [x] [59] Try one or more of the following: • Remove the indicated tray. • From the printer control panel, touch Continue to clear the message and continue printing without using the indicated tray.
Page 148: Insufficient Memory To Support Resource Save Feature [35]
7016 Insufficient memory to support Resource Save feature [35] Install additional printer memory or touch Continue to disable Resource Save, clear the message, and continue printing. Load [paper source] with [custom type name] [paper orientation] Try one or more of the following: •...
Page 149: Load [Paper Source] With [Paper Type] [Paper Size] [Paper Orientation]
7016 Load [paper source] with [paper type] [paper size] [paper orientation] Try one or more of the following: • Load the speciﬁed tray or feeder with the correct size and type of paper. • To use the tray or feeder with the correct size and type of paper, touch Finished loading paper on the printer control panel.
Page 150: Maintenance Kit Low [80.Xy]
Cancel the print job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, touch Continue to clear the message and continue printing. Maintenance kit nearly low [80.xy] For more information, contact customer support at http://support.lexmark.com...
Page 151: No Analog Phone Line Connected To Modem, Fax Is Disabled
The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 152: Parallel Port [X] Disabled [56]
Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace cartridge, 0 estimated pages remain [88.xy] Replace the toner cartridge. For more information, see the instruction sheet that came with the supply.
Page 153: Replace All Originals If Restarting Job
“Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Diagnostics and troubleshooting...
Page 154: Restore Held Jobs
7016 Restore held jobs? Try one or more of the following: • From the printer control panel, touch Restore to restore all held jobs stored in the printer hard disk. • From the printer control panel, touch Do not restore if you do not want to restore any of the print jobs. Scanner automatic feeder cover open Close the ADF cover.
Page 155: Some Held Jobs Were Not Restored
7016 Some held jobs were not restored From the printer control panel, touch Continue to delete the indicated job. Note: Held jobs that are not restored remain in the printer hard disk and are inaccessible. Standard network software error [54] Try one or more of the following: •...
Page 156: Unformatted Flash Detected [53]
7016 Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. Unformatted ﬂash detected [53] Try one or more of the following: • From the printer control panel, touch Continue to stop the defragmentation and continue printing. •...
Page 157: User Attendance Messages
7016 User attendance messages User attendance messages (0–99.99) Error code Description Action 31.21 Missing or unresponsive imaging unit Go to “Unresponsive imaging unit service check” on page 173. 31.25 Missing or unresponsive imaging unit Go to “Unresponsive imaging unit service check”...
Page 158 7016 Error code Description Action 32.05 Unsupported cartridge Go to “Unsupported toner cartridge service check” on page 160. 32.05 Unsupported imaging unit Go to “Unsupported imaging unit service check” on page 161. 32.08 Unsupported cartridge Go to “Unsupported toner cartridge service check”...
Page 159: Unresponsive Toner Cartridge Service Check
The problem is solved. Check if the toner cartridge is a supported and genuine Lexmark supply. If not, then replace it. Make sure that the toner cartridge is properly installed. Check the toner cartridge, toner cartridge button, and cartridge plunger for damage. Replace if necessary.
Page 160: Unsupported Toner Cartridge Service Check
The problem is solved. Check if the toner cartridge is a supported and genuine Lexmark supply. If not, then replace it. Make sure that the toner cartridge is properly installed. Check the toner cartridge, toner cartridge button, and cartridge plunger for damage. Replace if necessary.
Page 161: Unsupported Imaging Unit Service Check
Go to step 2. The problem is solved. Check if the imaging unit is a supported and genuine Lexmark supply. If not, then replace it. Make sure that the imaging unit is properly installed. Make sure that the latest ﬁrmware is installed.
Page 162: Toner Smart Chip Compatibility Service Check
Action Step 1 Go to step 2. The problem is solved. Check if the toner cartridge is a supported and genuine Lexmark supply. If not, then replace it. Does the error remain? Step 2 Contact the next The problem is level of support.
Page 163: Supplies Mismatch Service Check
The problem is solved. Check if the toner cartridge and imaging unit are supported and genuine Lexmark supplies. If not, then replace the supplies. Make sure that the supplies are compatible. Note: Do not install a MICR cartridge with a non‑MICR imaging unit or vice versa.
Page 164: Insufficient Memory Service Check
7016 Insufficient memory service check Action Step 1 Go to step 2. The problem is solved. Disable the Resource save feature: Settings > Print Settings > Setup Menu > Resource Save > Off Does the problem remain? Step 2 Go to step 3. Reseat the memory card.
Page 165: Toner Cartridge Low Service Check
7016 Toner cartridge low service check Action Step 1 Go to step 2. The problem is solved. Replace the toner cartridge. Does the problem remain? Step 2 Go to step 3. The problem is solved. Make sure the toner cartridge smart chip contact cable JARW1 is properly connected to the controller board.
Page 166: Error Messages
7016 111 errors 111 error messages Notes: • Some error messages are applicable only to printer models with a polygon LSU (laser scanning unit). • If the sixth digit character assigned to the serial number of the printer is in the P–Z range, then the printer is installed with a polygon LSU (example: 4514 2ZHH 007CR).
Page 167 7016 Error code Description Action 111.40 Wrong printhead installed. Go to “Laser scanning unit (LSU) service check” on page 168. 111.50 Open-loop printhead error, open-loop sweep state. 111.51 Open-loop printhead error, open-loop sweep state. 111.52 Open-loop printhead error, check prelim amp state.
Page 168 7016 Laser scanning unit (LSU) service check Action Step 1 Go to step 3. Go to step 2. Make sure that the LSU and controller board are compatible. • Check the serial number of the printer to determine whether the LSU is galvo or polygon. The LSU is galvo if the sixth digit character assigned is in the 0–9 or B–N range (example: 4514 20HH 007CR).
Page 169: Errors
7016 Action Step 6 Go to step 7. The problem is solved. Check the LSU for damages, and replace if necessary. Installation note: Mechanical and electronic LSU adjustments are required to complete the installation of the LSU. See “Printhead assembly adjustments” on page 295.
Page 170: Fuser Service Check
7016 Error code Description Action 121.30 Fuser failed to reach printing temperature by the Go to “Fuser service check” on page 170. time a page reached the fuser. 121.31 Fuser is too hot. Global temperature check. 121.32 Open fuser main thermistor. 121.33 Open fuser edge thermistor.
Page 171: Lvps Service Check
7016 Action Step 4 Perform an LVPS Replace the fuser. service check. See “Fuser Turn off the printer. “LVPS service removal” on Remove the rear door and cover. check” on page 380. Disconnect the fuser cable connected to PCN5 of the power page 171.
Page 172: Toner Density Sensor Service Check
7016 Action Step 3 Contact your next Replace the LVPS. level of support. “Power supply Turn off the printer. removal” on Remove the power cord. page 357. Measure the resistance between terminals A and D of the power supply socket. Is the resistance approximately 30 ohms? 132 errors 132 error messages...
Page 173: Errors
Go to step 2. The problem is solved. Check if the imaging unit is a supported and genuine Lexmark supply. If not, then replace it. Make sure that the imaging unit is properly installed. Make sure that the latest ﬁrmware is installed.
Page 174: Main Drive Gearbox Service Check
7016 Action Step 5 Go to step 6. The problem is solved. Clean the CTLS. Does the problem remain? Step 6 Go to step 7. Reseat the cables. • Check the cable PCN3 for proper connection to the power supply. •...
Page 175: Tray 1 Pick/Lift Motor Gearbox Service Check
7016 Action Step 3 Go to “LVPS service Replace the main check” on page 171. drive gearbox. See Check the main drive motor for proper operation: “Main drive gearbox Remove the main drive gearbox. removal” on Note: Do not disconnect the main drive gearbox cable. page 300.
Page 176: Cartridge Gearbox Service Check
7016 Action Step 4 The problem is Contact the next solved. level of support. Replace the controller board. Does this ﬁx the problem? 155 errors 155 error messages Error code Description Action 155.00 No encoder received from auger motor. Go to “Cartridge gearbox service check”...
Page 177: Errors
7016 Action Step 4 Go to step 5. The problem is solved. Run a print test. Does the problem remain? Step 5 Go to step 6. The problem is solved. Replace the toner cartridge Does the problem remain? Step 6 Go to step 7.
Page 178: Cooling Fan Service Check
7016 Cooling fan service check Action Step 1 Go to step 2. Replace the cooling fan. See “Cooling Make sure that the cable JFAN1 is properly connected to the fan removal” on controller board. page 315. Check if the cooling fan is rotating properly. Is it rotating properly? Step 2 Go to step 3.
Page 179: Collecting The History Information From The Se Menu
7016 Collect information from the user. Note: Not all of the items are retrievable from the printer you are working on. A. Collecting the history information from the SE menu Note: Make sure that your printer is connected to a network or to a print server. Open a Web browser, type http://printer_IP_address/se, and then press Enter.
Page 180: Collecting Information From The User
178. Determine the operating system used when the error occurred. If possible determine whether a PostScript or PCL ﬁle was sent to the device when the error occurred. Ask the customer which Lexmark Solutions applications are installed on the device.
Page 181 7016 Action Step 1 Go to step 2. The problem is solved. POR the printer. Does the error remain? Step 2 Go to step 3. Go to step 6. Write down the exact 900.xx error code displayed on the device. Turn off the printer.
Page 182 7016 Action Step 7 Go to step 8. Go to step 10. Note: Before performing this step, write down the following information about the ﬁle being sent to the printer: • Application used • Operating system • Driver type • File type (PCL, PostScript, XPS, etc.) Reattach the communications cable.
Page 183 7016 Action Step 15 Go to step 31. The problem is solved. Install a Lexmark recommended memory option. Send a print job to the printer. Does the error remain? Step 16 Go to step 17. Go to step 21. Is there a modem installed? Step 17 Go to step 18.
Page 184 7016 Action Step 24 Go to step 25. The problem is solved. Upgrade the ﬁrmware if it was not upgraded in a previous step. Note: Contact your next level of support for the correct ﬁrmware level to use. POR the printer. Send the printer a print job.
Page 185: 912 Errors
7016 Action Step 31 Contact your next level of support. You will need the following information: • Exact 900.xx error digits and complete error message • Printed menu settings page • Printed network settings page • Device error log • A sample print ﬁle if the error appears to be isolated to a single ﬁle •...
Page 186: 950-958 Errors
7016 950–958 errors 950–958 error messages Error code Description Action 950.xx NVRAM mismatch failure—mismatch between Go to “NVRAM mismatch failure service check” controller board EEPROM and control panel mirror. on page 186. ".xx" codes: • 00-29— mismatch between system and mirror •...
Page 187 7016 Warning—Potential Damage: These components can be used as a method of troubleshooting as long as the machine is booted into diagnostic mode or is operating in diagnostic mode. Once a component has been installed in a machine and powered up into user mode, it cannot be used in another machine. It must be returned to the manufacturer.
Page 188: 959 Errors
7016 959 errors 959 error messages Error code Description Action 959.01 Controller veriﬁcation failure of pensive boot code Go to “Invalid ﬁrmware/controller board service check” on page 189. 959.02 Failure to authenticate Signature Veriﬁcation Code 959.03 Signature Veriﬁcation Code failed to authenticate a code partition 959.04 Jump to unveriﬁed address...
Page 189: 96Y Errors
7016 Invalid ﬁrmware/controller board service check Action Update the ﬁrmware. Replace the The problem is controller board. See solved. Note: Contact the next level of support for the correct ﬁrmware “Controller board level. removal” on page 316. Does the error remain? 96y errors 96y error messages Error code Description...
Page 190: 97Y Errors
7016 97y errors 97y error messages Error code Description Action 975.xx Network error—Unrecognizable network port. Go to “Network port error service check” on page 190. 976.xx Network error—Unrecoverable software error in network port. 978.xx Network error—Bad checksum while programming network port. 979.xx Network error—Flash parts failed while programming network port.
Page 191: 98Y Errors
7016 98y errors 98y error messages Error code Description Action 980.xx Engine experiencing unreliable communication Go to “Option communication error service with the speciﬁed device. check” on page 191. 981.xx Engine protocol violation detected by the speciﬁed device. 982.xx Communications error detected by the speciﬁed device.
Page 192: 99Y Errors
7016 Action Step 5 Go to step 6. The problem is solved. Make sure that both ends of the interconnect cables are properly connected to the controller board and engine options card. Does the problem remain? Step 6 Go to step 7. The problem is solved.
Page 193: Adf/Scanner Hardware Errors
7016 ADF/Scanner hardware errors 8yy errors 8yy error messages Error code Description Action 840.01 The scanner is disabled and can’t be used. Go to “Scanner disabled error service check” on page 194. 840.02 The scanner is disabled and can’t be used. Go to “Scanner disabled error service check”...
Page 194: Scanner Disabled Error Service Check
7016 Scanner disabled error service check Actions Step 1 Go to step 2. The problem is solved. POR the machine into Conﬁguration menu > Disable scanner. From there, select Enabled to change the settings to reenable the scanner module and then save the setting. POR the MPF to operating mode.
Page 195: Ccd Service Check
7016 Actions Step 7 Go to step 8. The problem is solved. Replace the ADF unit. See “ADF unit removal” on page 396. POR the machine into Conﬁguration menu > Disable scanner. From there, select Enabled to change the settings to re‑enable the scanner module and then save the setting.
Page 196: Flatbed Home Position Service Check
7016 Actions Step 3 The problem is Replace the solved. controller board. See Replace the ﬂatbed unit. See “Flatbed assembly removal” on “Controller board page 406. removal” on page 316. Did this resolve the issue? Flatbed home position service check Actions Step 1 The problem is...
Page 197: Scanner Carriage Failure Service Check
7016 Scanner carriage failure service check Actions Step 1 The problem is Go to step 2. solved. POR the printer, open the scanner cover, and do the following: • Check if the scanner carriage moves away, and then back to its home position.
Page 198 7016 Action Step 3 Go to step 4. Go to step 8. Enter diagnostics mode and navigate to: SCANNER TESTS > Sensor Test Perform the scanner sensor tests. Navigate to: SCANNER TESTS > Motor Tests Perform the scanner sensor and motor tests. Did any test fail? Step 4 Go step 5.
Page 199: Flatbed Scanner Ccd Initialization Error Service Check
7016 Flatbed scanner CCD initialization error service check Action Step 1 Go to step 2. Replace the connections. Check the ﬂatbed scanner controller board and all connections on the controller board in the printer for proper connectivity. Are the components properly connected? Step 2 Replace the ﬂatbed The problem is...
Page 200: Adf Duplex Service Check
7016 Symptom Action Machine dials a number but fails to make a connection with The other fax machine may be turned off. Ask the another fax machine. fax recipient to check their machine. Incoming fax has blank spaces or poor quality. Go to “Blank spaces on incoming fax service check”...
Page 201: Adf Feed Errors Service Check
7016 Actions Step 5 Go to step 6. Properly connect the ADF cable to its Check the ADF cable to ensure that is it properly connected to the connections. ADF relay card, and to the main controller board at JADF1. Is the ADF cable properly connected? Step 6 Go to step 7.
Page 202: Black Or Blank Page Copy Service Check
7016 Actions Step 6 Go to step 7. Go to step 8. Perform the ADF paper present sensor test. See “Scanner tests” on page 252. Is the sensor working properly? Step 7 If any actuators on Go to step 8. the ADF are broken, Check the ADF sensor actuators to see if they are dirty or jammed.
Page 203: Modem/Fax Card Service Check
7016 Actions Step 4 Go to step 5. Perform an ADF paper feed test. Did the sheet feed into the ADF? Step 5 Go to step 6. Properly connect the ribbon cable to Is the CCD ribbon cable properly connected to J30 on the JCIS1.
Page 204: Adf Streak Service Check
7016 Actions Step 6 Problem resolved. Go to step 7. Properly connect the modem card cable to the modem card and controller board. Did this ﬁx the problem? Step 7 Go to step 8. Replace the modem card cable. Check the modem card ribbon cable for continuity. Is there continuity? Step 8 Replace the fax card.
Page 205: Fax Transmission Service Check
7016 Actions Step 4 Contact the next The problem is level of support. solved. Install a new toner cartridge. Does the problem remain? Fax transmission service check Actions Step 1 Go to step 2. Go to step 3. Is the phone line properly connected to the modem card and to the wall jack? Step 2 The problem is...
Page 206 7016 Actions Step 9 Go to step 11. Go to step 10. Is Distinctive Ring enabled? Step 10 The problem is Go to step 11. solved. Turn on Distinctive ring. Did this ﬁx the problem? Step 11 Go to step 13. Go to step 12.
Page 207: Fax Reception Service Check
7016 Actions Step 19 The problem is Go to step 20. solved. Press **411 to enter the SE menu, enter Modem settings, and then select Receive Threshold. Test by adjusting the received signal level by decreasing/increasing the Receive Threshold setting in steps of 2db.
Page 208 7016 Actions Step 5 Go to step 8. Go to step 6. Is the MFP using an analog phone line? Step 6 Go to step 7. Go to step 8. Is the MFP using a VOIP line? Step 7 Go to step 8. Stop here.
Page 209: Flatbed Legal Scan Service Check
7016 Actions Step 15 The problem is Go to your second- solved. level of support. See Press **411 to enter the SE menu, then enter Modem settings, and “Escalating a fax then select Transmit Level. issue to Test by adjusting the transmitted signal strength by second‑level decreasing/increasing the ‘Transmit Level’...
Page 210: Adf Rattling Noise Service Check
7016 ADF rattling noise service check Actions Step 1 If the error persists, Replace the ADF then go to step 2. separator roll. Go to Is the ADF separator roller properly installed? “ADF separator roll removal ” on page 393. Step 2 If the error persists, Replace the ADF top...
Page 211 7016 Error code Description Action Error occurred when sending image data. • Check line quality. • Adjust ‘Transmit Level’. • Select a lower ‘Max Speed’ value under Fax Receive settings. Received unknown response from remote No action needed. Issue is with the other fax device.
Page 212 7016 Error code Description Action Remote device failed to respond to the • Select a lower ‘Max Speed’ value CTC command. under Fax Send settings. • Adjust ‘Transmit Level’. Received too many requests from remote • Check line quality. end to repeat the previous command sent. •...
Page 213 7016 Error code Description Action Failure to transmit training successfully in • Select a lower “Max Speed” under V17, V27 terminal modulation schemes. Fax Send settings. • Adjust the “Transmit Level”. • Check line quality. Failure to transmit training successfully in •...
Page 214: Escalating A Fax Issue To Second-Level Support
7016 Error code Description Action A timeout occurred after dialing the Check with remote end if successive number and waiting for a response. attempts fail. Fax cancelled by user. No action needed. Modem detected a digital line connection. Verify the MFP is connected to an analog line.
Page 215: Stretched Words On Incoming Fax Service Check
7016 Fill in the requested information. This is where you will type in the information you retrieved in step 3. Second- level support can assist you if you have questions about the information requested on the page. Note: The ﬁelds requesting the code levels, model number, and type of problem are auto‑ﬁlled. If the information is not in the ﬁelds, it can be retrieved from the SE menu.
Page 216 7016 322 error messages Error code Description Action 322.54 Motor 2 (Separator/Pass through) motor no ﬁrst Go to “Option tray separator/pass through encoder motor service check” on page 218. 322.55 Motor 2 (Separator/Pass through) motor stop error 322.56 Motor 2 (Separator/Pass through) PWM underﬂow (motor overspeed) 324 error messages Error code...
Page 217 7016 334 error messages Error code Description Action 334.57 Motor 3 motor no ﬁrst encoder Go to “Option tray ACM motor service check” on page 219. 334.58 Motor 3 motor stop error 334.59 Motor 3 PWM underﬂow (motor overspeed) 335 error messages Error code Description Action...
Page 218: Option Tray Pick/Lift Motor Service Check
7016 Option tray pick/lift motor service check Action Step 1 Go to step 2. Replace the tray insert. Remove the option tray insert. Check the lift plate and gears for proper operation by moving the metal plate. Do the lift plate and gears move freely, and are they free of wear or damage? Step 2 Go to step 3.
Page 219: Option Tray Acm Motor Service Check
7016 Option tray ACM motor service check Action Step 1 Go to step 2. Reseat the cable. Check the cable J11 on the option tray controller card. Is it properly connected? Step 2 Go to step 3. Replace the ACM assembly.
Page 220: 381 Errors
7016 381 errors 381 error messages Error code Description Action 381.51 No encoder feedback detected from the staple Go to “Ejector motor failure service check” on ﬁnisher ejector motor. page 220. 381.52 Motor stop error—the ejector motor kept on running some time after the motor was commanded to stop.
Page 221: Dead Machine Service Check
7016 Symptom Action False Close front door displayed. Go to “Front door not closed service check” on page 226. False Remove paper from standard bin displayed. Go to “Bin full service check” on page 230. Dead machine service check Action Step 1 Go to step 3.
Page 222: Controller Board Service Check
7016 Controller board service check Service checks which involve measuring voltages on the LVPS/HVPS (low voltage power supply/high voltage power supply) board should be performed with the printer positioned on its back side. Note: When making voltage readings, always use frame ground unless another ground is speciﬁed. See the wiring diagram in the back of the book for more information.
Page 223: Control Panel Service Check
7016 Action Step 8 Go to step 9. The problem is solved. Perform the control panel service check. Go to “Control panel service check” on page 223. Does the error remain? Step 9 Go to step 10. Replace the controller board. Go Is the LED on the bottom of the board illuminating? “Controller board removal”...
Page 224: Toner Starvation Service Check
The problem is solved. Check if the toner cartridge is a supported and genuine Lexmark supply. If not, then replace it. Make sure that the toner cartridge is properly installed. Check the toner cartridge and toner cartridge button for damage. Replace if necessary.
Page 225: Usb Print Service Check
7016 Action Step 6 Go to step 8. Go to step 7. Check the connections between the cartridge gearbox and the controller board. Is the cable properly connected to the cartridge gearbox and to the controller board? Step 7 The problem is Go to step 8.
Page 226: Front Door Not Closed Service Check
7016 Action Step 6 The problem is Go to step 7. solved. Try a different USB cable. Did this ﬁx the issue? Step 7 The problem is Contact the next solved. level support Replace the controller board. Go to “Controller board removal” on page 316.
Page 227: Network Service Check
Have the network administrator verify that the device is using the correct SSID, and wireless security protocols. For more network troubleshooting information, consult the Lexmark Network Setup Guide. Actions Step 1 Go to step 3.
Page 228 7016 Actions Step 5 Go to step 10. Go to step 6. Does the IP address displayed on the network settings page match the IP address in the port of the drivers using the printer? Step 6 Go to step 7. Go to step 9.
Page 229 7016 Actions Step 16 The problem is Go to step 17. solved. Assign the correct wireless network to the printer. Did this ﬁx the problem? Step 17 Go to step 18. Contact the network administrator. Are the other devices on the wireless network communicating properly? Step 18 Go to step 20.
Page 230: Bin Full Service Check
7016 Bin full service check Action Step 1 Go to step 2. The problem is solved. Update the ﬁrmware. Note: Contact the next level of support for the correct ﬁrmware level. Does the problem remain? Step 2 Go to step 3. Replace the bin full sensor cable.
Page 231: Service Menus
7016 Service menus Understanding the printer control panel Using the printer control panel Use the Printer control panel • View the printer status and messages. • Set up and operate the printer. Home button Go to the home screen. Sleep button Enable Sleep mode or Hibernate mode.
Page 232: Understanding The Home Screen
7016 Indicator light Printer status The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light Printer status The printer is idle or in Ready state.
Page 233 7016 Touch Menu icon Access the printer menus. Note: The menus are available only when the printer is in Ready state. Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and ﬁle links. Note: The tree view supports only bookmarks created from this function, and not from any other application.
Page 234: Using The Touch-Screen Buttons
7016 Feature Description Show the current printer status such as Ready or Busy. Status message bar • Show printer conditions such as Toner Low or Cartridge Low. • • Show intervention messages so the printer can continue processing. Printer IP address The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods.
Page 235: Other Touch-Screen Buttons
7016 Other touch-screen buttons Touch Accept Save a setting. Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset values on the screen. Menus list Paper Menu Reports Network/Ports Security...
Page 236: Diagnostics Menu
7016 Settings Help Manage Shortcuts Option Card Menu General Settings Print All Guides Fax Shortcuts A list of installed DLEs (Download Emulators) Copy Settings Copy Guide E-mail Shortcuts appears. Fax Settings E‑mail Guide FTP Shortcuts E‑mail Settings Fax Guide Copy Shortcuts FTP Settings FTP Guide Proﬁle Shortcuts...
Page 237: Scanner Calibration
7016 Top Margin -16 to +16 Increasing the value moves the image down the page. Always adjust the top before the bottom margin. Bottom Margin -20 to +20 Increasing the value moves the image toward the top of the page. ‑25 to +25 Left Margin Increasing the value moves the image toward the right margin.
Page 238: Print Tests
7016 To reset a scanner calibration value, do the following: Navigate to Diagnostics Menu > Scanner Calibration. Select a calibration value to adjust. Apply the changes. PRINT TESTS This test determines if the printer can print on paper from any of the input trays. Each installed tray is available within the Print Tests menu.
Page 239: Hardware Tests
7016 HARDWARE TESTS If the hardware test fails, replace the failing part. Panel Test This test veriﬁes the function of the control panel display. Enter the Diagnostics menu, and then navigate to: Hardware Tests > Panel Test Exit the test. Button Test This test veriﬁes the control panel button function except for the Sleep button.
Page 240: Serial Wrap Test
7016 DRAM Test This test checks the validity of the standard and optional dynamic random access memory (DRAM). The test repeatedly writes patterns of data to the DRAM to verify that each bit in the memory can be set and read correctly.
Page 241: Duplex Tests
7016 FIFO Error DSR Error DSR PIO Error DSR Interrupt Error CTS Error CTS PIO Error CTS Interrupt Error After the maximum count is reached or a failure occurs, the test stops. Press Stop (X) to cancel the test. USB HS Test Mode From the Diagnostics menu, navigate to: Hardware Tests >...
Page 242: Top Margin
7016 The printer attempts to print the Quick test page from the default paper source. If the default paper source supports only envelopes, then the page is printed from Tray 1. The Quick test page contains the following information: • Printer registration settings •...
Page 243: Input Tray Tests
7016 Sensor Test Use this test to determine if the duplex sensor and switches are working properly. To run this test: From the Diagnostics menu, navigate to: Duplex Tests > Sensor Test Testing… appears while the printer is verifying the state of the sensor. The control panel displays the current state of the sensor.
Page 244: Output Bin Tests
7016 Sensor Test Use this test to determine if the input tray sensors are working correctly. From the Diagnostics menu, navigate to: Input Tray Tests > Sensor Test Select the input source. All installed sources appear. Not all sensors appear for all trays. The following table indicates which tray sensors are available for each input source: Input source Tray empty sensor Pass through sensor...
Page 245: Finisher Tests
7016 Press X to exit the test. FINISHER TESTS Staple Test This test veriﬁes the operation of the staple mechanism in the ﬁnisher. The printer feeds eight pieces of media to the ﬁnisher and accumulates all eight pieces in the ﬁnisher. After the last sheets are accumulated, the pack is stapled.
Page 246: Device Tests
7016 The following sensors can be checked using this test: • Narrow Media • Input • Exit • Front Door CAUTION—SHOCK HAZARD: Do not use your hand to toggle these switches. Use a nonconducting item. To run the Base Sensor Test. From the Diagnostics menu, navigate to BASE SENSOR TEST.
Page 247: Flash Test
7016 From the Diagnostics menu, navigate to: DEVICE TESTS > Disk Test/Clean Contents will be lost appears. Do one of the following: • Touch to continue. • Press X to cancel. The test cannot be stopped or canceled after it has begun. After the test is complete, a message appears indicating a pass or fail result.
Page 248 7016 Printer default values U.S. value Non-U.S. value Default Envelope Size (envelope feeding sources 10 Envelope DL Envelope which do not have hardware size sensing capability) Fax media size Letter PCL Symbol Set PC-8 PC-850 PPDS Code Page Universal Units of Measure Inches Millimeters To change this setting:...
Page 249: Ep Setup
7016 EP SETUP EP Defaults This setting restores each printer setting listed in EP SETUP to its factory default value. Sometimes this is used to help correct print quality problems. To restore the EP defaults: From the Diagnostics menu, navigate to: EP Setup >...
Page 250: Charge Roll
7016 Charge Roll This setting controls the charge roll voltage. To adjust this setting: From the Diagnostics menu, navigate to: EP Setup > Charge Roll Press OK or touch to save any changes. Gap Adjust The setting adjusts the minimum gap between sheets. Increasing this value may reduce curl of some printed media and eliminate some output bin stacking problems.
Page 251: Reports
7016 REPORTS Menu Settings Page This setting prints the Menu Settings Page. The report prints the Diagnostics Menu settings and their current values. EVENT LOG Display Log This version of the Event log displays the panel text that appeared when the event occurred. To view the Event log: From the Diagnostics menu, navigate to: Event Log >...
Page 252: Clear Log
7016 Clear Log Use this to remove all the current information in the Event log. This affects both the viewed log and the printed log information. To clear the event log: From the Diagnostics menu, navigate to: Event Log > Clear Log Choose any of the following: •...
Page 253: Sensor Tests
7016 To perform this test, do the following: Navigate to Scanner Tests > Motor Tests. Select Flatbed Scanner Motor. The test will run. ADF feed motor forward When Motor On is selected, the device runs the motor forward continuously until Motor Off is selected. To perform this test, do the following: Navigate to Scanner Tests >...
Page 254 7016 • Scan 1st sensor (paper feed sensor) • Paper FB long To test a ﬂatbed or ADF sensor, perform the following steps: Navigate to Scanner Tests > Sensor Tests > <sensor to test>. The following is displayed: Select the sensor to be tested. Actuate the sensor you selected.
Page 255 7016 ADF cover open Flatbed cover open paper feed sensor Service menus...
Page 256: Scanner Calibration Reset
7016 Scanner calibration reset This is test is run to reset the scanner calibration. This test should only be run after a ﬂatbed or ADF unit has been replaced. To perform this operation, do the following: Navigate to Scanner Tests. Select Scanner Calibration Reset.
Page 257: Configuration Menu
7016 Conﬁguration menu The Conﬁguration menu group consists of menus, settings, and operations that are used to conﬁgure a printer for operation. Entering the Conﬁguration menu Turn off the printer. Press and hold 2 and 6 while turning on the printer. Release the buttons when the splash screen appears.
Page 258: Print Quality Pages
7016 Print Quality Pages This option is a limited version of the Print quality pages setting that appears in the Diagnostics menu. See “Print Quality Pages” on page 238. This setting reports the values of a broad range of printer settings and tests the ability of the printer to generate acceptable printed output.
Page 259: Ppds Emulation
7016 PPDS Emulation The value of this option determines if a printer can recognize and use the PPDS data stream. Available options: • Deactivate • Activate Download Emuls This appears only if at least one download emulator (DLE) is installed. The default setting is Disable. All download emulators (DLEs) are reenabled automatically after two PORs.
Page 260: Energy Conserve
7016 Energy Conserve This setting controls which values appear on the Power Saver menu. To change the setting: From the Conﬁguration menu, navigate to Energy Conserve. Select On or Off. If On (default), then the Sleep Mode cannot be turned off. If Off, then Disabled appears on the Sleep Mode menu, and it can be turned off.
Page 261: Format Fax Storage
7016 Format fax storage This setting enables you to format the non-volatile storage used for storing faxes. To change this setting: Select Format Fax Storage from the Conﬁguration Menu. Note: If an advanced password has been established, then you must enter this password to change the setting.
Page 262 7016 To view and adjust the duplex ADF front side registration, place the quick test page faceup into the ADF. Select Copy Quick Test. After the quick test page copies, select ADF Front. Use the plus to increase or the minus to decrease the settings value for horizontal adjust and top margin. Note: Each button press moves the margin values one pixel in the respective direction.
Page 263: Disable Scanner
7016 Disable scanner This menu item is used to disable the MFP scanner if it is malfunctioning. The MFP must be powered off and on for the new settings to take effect. To change this setting: Select Disable Scanner from the Conﬁguration menu. Scroll through the setting's other possible values.
Page 264: Action For Prompts
7016 Action for Prompts This setting enables a user to determine which input source would receive paper-related or envelope-related change prompts when they occur. Regardless of the target source, the printer always requires some type of user assistance to resolve the change prompt (examples: pushing a button to ignore the prompt and changing the source’s installed media).
Page 265: Disk Encryption
7016 Disk Encryption Warning—Potential Damage: If the settings are changed, then the printer completely formats the hard disk. All information on the disk will be unrecoverable. This setting appears only if a hard disk is installed. It controls whether the printer encrypts the information that it writes to the hard disk.
Page 266: Require Standby
7016 Require Standby This sets Standby Mode to On or Off. The default is On. To change the setting: From the Conﬁguration menu, navigate to Require Standby. Select On or Off to change the setting. Depending on the printer model, press OK or touch to save the setting, or press X to return to the Conﬁguration menu without saving any changes.
Page 267: Les Applications
7016 LES Applications Note: This setting is for touch-screen models only. This menu setting is used to enable or disable Lexmark Embedded Solutions (LES) applications. This setting does not affect built‑in applications. To change the settings, perform the following steps: From the Conﬁguration menu, navigate to LES applications.
Page 268: Clear Custom Status
7016 Clear Custom Status Executing this operation erases any strings that have been deﬁned by the user for the default or alternate custom messages. To clear the custom status: From the Conﬁguration menu, navigate to Clear Custom Status. Depending on the printer model, press OK or touch Clear Custom Status to proceed. USB Speed This setting is used to set the throughput of the USB port on the printer.
Page 269: Restore Factory Defaults
7016 Restore factory defaults Restore Settings This setting enables a user to restore all of the printer settings to either the network settings (on network models only) or to the base printer settings. To restore the settings: From the Conﬁguration menu, navigate to Restore Factory Defaults > Restore Settings. Select from the available options: •...
Page 270: Entering Recovery Mode
7016 Entering Recovery mode This mode will allow the printer to boot from a secondary set of instructions to allow a code ﬂash to the printer. Code can be ﬂashed from a PC by USB. Turn off the printer. Press and hold 7, 2, and 8 simultaneously. Turn on the printer.
Page 271: Fax Service Engineer (Se) Menu
7016 Top level menu Intermediate menu Print SE Menus General Copyright — Displays copyright information Code Revision Info • Network code level — Displays network code level • Network Compile Info — Displays network compile information • Printer Code Level — Displays printer code information •...
Page 272 7016...
Page 273: Parts Removal
7016 Parts removal • “Removal precautions” on page 273 • “Removal procedures” on page 298 • “Left side removals” on page 298 • “Right side removals” on page 311 • “Front side removals” on page 323 • “Bottom side removals” on page 357 •...
Page 274: Handling Esd-Sensitive Parts
7016 • controller board • optional hard drives Note: The printer control panel and controller board contain NVRAM. After removing the old part, it must be returned to your next level of support. Handling ESD‑sensitive parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, use the following instructions in addition to all the usual precautions, such as turning off power before removing logic boards: •...
Page 275: Restoring The Printer Configuration After Replacing The Controller Board
Note: The software bundle contains the latest version of the ﬁrmware, applications, and software licenses from the Lexmark Virtual Solutions Center (VSC). The printer ﬁrmware may be at a different level from what was used before replacing the controller board.
Page 276 7016 Save the zip ﬁle. Note: Make sure that the serial number in the zip ﬁle matches the serial number of the printer being restored. Extract the contents of the zip ﬁle, open the Readme ﬁle, and then follow the instructions in the ﬁle. Notes: •...
Page 277 7016 After performing the installation instructions in the Readme ﬁle, conﬁrm from the customer if all the eSF apps have been installed. Notes: • If you are unable to access the administrative menus to verify that the printer is restored, then ask the customer for access rights.
Page 278: Restoring Solutions, Licenses, And Configuration Settings
7016 Restoring solutions, licenses, and conﬁguration settings To load the zip ﬁles that are extracted from the Service Restore Tool, do the following: Open a Web browser, and then type the printer IP address. Navigate to Settings > Conﬁguration Files. From the Conﬁguration File History tab, navigate to Import >...
Page 279: Updating The Printer Firmware
7016 Click Import. Repeat steps 3 through 5 for the other zip ﬁles that are included in the expanded zip ﬁle. Updating the printer ﬁrmware Warning—Potential Damage: Before updating the printer ﬁrmware, ask the next level of support for the correct code.
Page 280: Using A Network Computer
7016 Using a network computer Using the File Transfer Protocol (FTP) Make sure that the printer is in ready state before ﬂashing the printer. Turn on the printer. Obtain the IP address: • From the home screen • From the TCP/IP section of the Network/Ports menu From the command prompt of a network computer, open an FTP session to the printer IP address.
Page 281: Ribbon Cable Connectors
7016 Importing eSF solutions and settings ﬁle After replacing the controller board, import back to the printer the eSF solutions and settings that were exported. Reset the printer into Invalid engine mode. See “Entering Invalid engine mode” on page 269. Open a web browser, and then type the printer IP address.
Page 282: Horizontal Top Contact Connector
7016 Horizontal top contact connector This FRU contains a horizontal top contact cable connector. Read the instructions before proceeding. The horizontal top contact connector uses a back ﬂip locking actuator to lock the ribbon cable into the Zero Insertion Force (ZIF) connector. The cable is inserted horizontally into the connector. Warning—Potential Damage: When opening or closing this type of actuator, gently lift or close the two tabs located on each end of the actuator.
Page 283 7016 Inserting a cable into the horizontal top contact connector When installing the cable, check the locking actuator to ensure it is in the unlocked position. The tabs on the ends of the actuator are vertical when the actuator is unlocked. Insert the cable with the contacts on the cable facing up.
Page 284 7016 Rotate the locking actuator to the locked position. The cable should not move while this step is performed. If the cable moves, open the actuator, reposition the cable, and then close the actuator to the down position. Parts removal...
Page 285: Horizontal Bottom Contact Connector
7016 Horizontal bottom contact connector This FRU contains a horizontal bottom contact cable connector. Read the instructions before proceeding. The horizontal bottom contact connector uses a ﬂip locking actuator to lock the ribbon cable into the Zero Insertion Force (ZIF) connector. The cable is inserted horizontally into the connector. Warning—Potential Damage: When opening or closing this type of actuator, gently lift the center of the actuator using your ﬁnger.
Page 286 7016 Inserting a cable into the horizontal bottom contact connector Check the actuator to verify it is in the open position. Insert the cable into the ZIF connector with the contacts facing downward and away from the locking actuator. The cable needs to be inserted below the actuator. Note: Verify that the cable is installed squarely into the connector.
Page 287 7016 Place your ﬁnger in the middle of the actuator, and then rotate the locking actuator to the locked position. Parts removal...
Page 288: Vertical Mount Contact Connector
7016 Vertical mount contact connector This FRU contains a vertical mount contact connector. Read the instructions before proceeding. The vertical mount contact connector uses a back ﬂip locking actuator to lock the ribbon cable into the Zero Insertion Force (ZIF) connector. The cable is inserted vertically into the connector. Warning—Potential Damage: When opening or closing this type of actuator, gently lift the center of the actuator using your ﬁnger.
Page 289 7016 Inserting a cable into the vertical mount contact connector When installing the cable, check the locking actuator to verify it is in the open position. Insert the cable with the contacts on the cable away from the locking actuator. Insert the cable on top of the actuator.
Page 290 7016 Rotate the locking actuator to the locked position by pressing down on both ends of the actuator. The cable should not move when this step is performed. If the cable moves, open the actuator, reposition the cable, and then close the actuator to the down position. Parts removal...
Page 291: Horizontal Sliding Contact Connector
7016 Horizontal sliding contact connector This FRU contains a horizontal sliding contact connector. Read the instructions before proceeding. The horizontal sliding contact connector uses a slide locking actuator to lock the ribbon cable into the Zero Insertion Force (ZIF) connector. The cable is inserted horizontally into the connector. Warning—Potential Damage: When opening or closing this type of actuator, gently push or pull the two tabs located on each end of the actuator.
Page 292 7016 Inserting a cable into the horizontal sliding contact connector When installing the cable, check the locking actuator to verify it is in the open position. If you are opening the connector, pull back on both end tabs using equal force to avoid breaking the connector. Insert the cable with the contacts on the cable facing away from the locking actuator.
Page 293 7016 Slide the locking actuator towards the connector, locking the cable into place. The cable should not move when this step is performed. If the cable moves, open the actuator, reposition the cable, and then close the actuator to the down position. Parts removal...
Page 294: Low Insertion Force (Lif) Connector
7016 Low Insertion Force (LIF) connector This FRU contains a Low Insertion Force (LIF) connector. Read the instructions before proceeding. Warning—Potential Damage: When installing a cable into an LIF connector, care must be taken to avoid bending the edges of the cables and damaging the contacts on the cables. Inserting a cable into the LIF connector Looking at the connector, take note on which side the contacts are located.
Page 295: Printhead Assembly Adjustments
7016 Printhead assembly adjustments Printhead assembly mechanical adjustment A printhead needs to be correctly positioned after it has been removed. Use a sharp pencil or a small, ﬂat-blade screwdriver to mark the location of the old printhead on the printer frame. Align the new printhead relative to the location of the old printhead.
Page 296: Printhead Assembly Electronic Adjustment
7016 Fold a second vertical fold near the center so that the left side top edge aligns with the right side top edge. If the grid lines of the right ﬂap align below the corresponding lines on the left ﬂap, then adjust the printhead clockwise relative to the printer, and recheck.
Page 297 7016 Sample Quick test page. Use the actual sheet. From the Registration menu, select the Right margin setting: Diagnostics Menu > Registration > Right Margin To determine the Right margin setting: Choose the value of the darkest bar on the right side of the Quick test page. Add that value to the current Right margin setting found on the left side of the Quick test page.
Page 298: Removal Procedures
7016 Removal procedures Keep the following tips in mind as you replace parts: • Some removal procedures require removing cable ties. You must replace cable ties during reassembly to avoid pinching wires, obstructing the paper path, or restricting mechanical movement. •...
Page 299 7016 Release the two tabs (B) on the bottom of the cover. Pull the cover forward, and remove it from the printer. Parts removal...
Page 300: Main Drive Gearbox Removal
7016 Main drive gearbox removal Remove the left cover. See “Left cover removal” on page 298. Squeeze the latch, and then detach the link from the front door. Parts removal...
Page 301 7016 Remove the 4 screws (A), and then remove the main drive gearbox. Disconnect the cable from the main drive gearbox. Parts removal...
Page 302: Mpf Solenoid Removal
7016 Remove the spring (B) and the fuser gear (C). MPF solenoid removal Remove the left cover. See “Left cover removal” on page 298. Remove the main drive gearbox. See “Main drive gearbox removal” on page 300. Disconnect the MPF solenoid cable from the controller board. Remove the screw (A).
Page 303 7016 Cut the cable (B). Remove the other half of the cable from the printer. Installation notes: Install the MPF solenoid. Secure the cable to the holder (A). Parts removal...
Page 304: Mpf Gearbox Removal
7016 Insert the cable into the hole (B). Route the cable using the new path, and secure it with a cable tie (C). MPF gearbox removal Remove the left cover. See “Left cover removal” on page 298. Remove the main drive gearbox. See “Main drive gearbox removal”...
Page 305 7016 Disconnect the spring from the printer (A). Remove the three screws (B), and then remove the front left mount. Parts removal...
Page 306 7016 Remove the three screws (C), and then remove the MPF gearbox. Release the two latches (D), and then remove the main input drive gears. Parts removal...
Page 307: Reverse Solenoid Removal
7016 Remove the E-clip (E), and then remove the MPF sector gear (F). Reverse solenoid removal Remove the right cover. See “Right cover removal” on page 311. Remove the left cover. See “Left cover removal” on page 298. Remove the rear door and cover. See “Rear exit door removal”...
Page 308: Cartridge Gearbox Removal
7016 Remove the two screws (A) securing the reverse solenoid. Cartridge gearbox removal Remove the left cover. See “Left cover removal” on page 298. Remove the four screws (A) securing the cartridge gearbox. Disconnect the cable from the cartridge gearbox. Parts removal...
Page 309: Duplex Gear Assembly Removal
7016 Duplex gear assembly removal Remove the left cover. See “Left cover removal” on page 298. Remove the rear door and cover. See “Rear exit door removal” on page 376 “Rear cover removal” on page 377. Remove the power supply. See “Power supply removal”...
Page 310 7016 From behind the three gears, remove the duplex coupling (D). Remove the duplex link (E) from the duplex. Parts removal...
Page 311: Right Side Removals
7016 Right side removals Right cover removal Remove the paper tray and toner cartridge. Position the printer so that it sits on its left side. Remove the two screws (A), and then release the latches (B) to remove the right cover. Open the memory access cover.
Page 312 7016 Remove the two screws (C) securing the right cover to the RIP shield. Open the front cover. Parts removal...
Page 313 7016 Slightly lift the printer, slide the right cover forward, and pull it out and away from the printer. Parts removal...
Page 314: Memory Access Door Removal
7016 Memory access door removal Open the memory access door. Gently release the latches (A) securing the access door to the right cover. Slide the access door to release the hinges, then remove it from the right cover. Tray present sensor removal Remove the right cover.
Page 315: Cooling Fan Removal
7016 Pry to remove the sensor retainer (B). Note: The retainer is secured to the sensor by an adhesive. Release the three latches (C), and then pry to remove the tray present sensor. Cooling fan removal Remove the right cover. See “Right cover removal”...
Page 316: Controller Board Removal
7016 Remove the two screws (A), and then remove the fan. Controller board removal Note: Back up the eSF solutions and settings before replacing the controller board. For more information, “Backing up eSF solutions and settings” on page 280. Remove the right cover. See “Right cover removal”...
Page 317 7016 Remove the screw (A) from the rear side of the printer. Remove the seven screws (B), then remove the controller board. Parts removal...
Page 318: Controller Board Shield Removal
7016 Installation note: After the new controller board is installed, perform scanner manual registration (see “Scanner manual registration” on page 261), printhead registration (see “Printhead assembly adjustments” on page 295) and printer conﬁguration restoration (see “Restoring the printer conﬁguration after replacing the controller board” on page 275).
Page 319 7016 Remove the screw (B) on the top left side of the shield. Remove the screw (C) on the top right side of the shield. Parts removal...
Page 320: Toner Cartridge Smart Chip Contact Removal
7016 Carefully remove the controller board shield from the printer. Toner cartridge smart chip contact removal Remove the right cover. See “Right cover removal” on page 311. Remove the controller board shield. See “Controller board shield removal” on page 318. Remove the controller board.
Page 321 7016 Remove the two screws (B), and then detach the right cartridge guide. From behind the right cartridge guide, release the 4 latches (C) to detach the toner cartridge smart chip contact. Note: Pay attention to the original position of the spring and the actuators. Parts removal...
Page 322: Modem Removal
7016 Installation notes: Test for proper installation of the spring and the actuators. Press the cartridge actuator. The cartridge lock should move up. Release the cartridge actuator. The cartridge lock should move back to its original position. Modem removal Remove the right cover. See “Right cover removal”...
Page 323: Front Side Removals
7016 Loosen the two screws (A) securing the modem to the controller board shield. Lift the modem to release, and then remove. Front side removals Left front mount removal Remove the left cover. See “Left cover removal” on page 298. Remove the front access cover.
Page 324: Right Front Mount Removal
7016 Remove the three screws (A), and then remove the left front mount. Right front mount removal Remove the right cover. See “Right cover removal” on page 311. Disconnect all control panel cables from the controller board. Disconnect the cable JCVR1 from the controller board. Parts removal...
Page 325 7016 Remove the four screws (B), and then remove the right front mount. Parts removal...
Page 326: Transfer Roll Removal
7016 Transfer roll removal Warning—Potential Damage: Do not touch the transfer roll with bare hands. Oil from the skin can damage it. Squeeze the latches at each end of the transfer roll. Lift to remove the transfer roll. Warning—Potential Damage: Do not remove the spring under the left latch. Doing so will damage the printer.
Page 327: Cartridge Plunger Removal
7016 Cartridge plunger removal Open the front door. Tilt the cartridge plunger. Parts removal...
Page 328 7016 Twist and then remove the cartridge plunger. Installation notes: Use a spring hook to hold the spring, and then reinstall the cartridge plunger. Parts removal...
Page 329: Name Plate Cover Removal
7016 Set the spring over the plunger. Name plate cover removal Open the front door. Remove the two screws (A) securing the right side of the name plate cover. Parts removal...
Page 330 7016 Remove the two screws (B) securing the left side of the name plate cover. Release the tabs on top of the cover, and then remove the name plate cover. Parts removal...
Page 331: Front Bin Cover Removal
7016 Front bin cover removal Remove the name plate cover. See “Name plate cover removal” on page 329. Remove the two screws (A) securing the front bin cover to the front access cover. Lift the left side of the cover, and then remove the front bin cover. Parts removal...
Page 332: Control Panel Assembly Removal
7016 Control panel assembly removal Open the wireless card cover. Lift the display to access the latch. Press the latch (A) to release the display from the panel mount. Parts removal...
Page 333 7016 Position the display at the angle shown to access the screws behind it. Remove the two screws (B) behind the display. Parts removal...
Page 334 7016 Remove the two screws (C) securing the control panel assembly to the scanner assembly. Gently ﬂex the wireless chamber wall to the left to release and lift the control panel assembly upward to remove it from the scanner assembly. Parts removal...
Page 335 7016 Remove the two screws (D) securing the toroid bracket to the control panel cover. Unlock the connector (E) on the UICC and disconnect it from the UICC. Warning—Potential Damage: The ZIF connector is prone to damage. Extra care is required in handling this part.
Page 336: Uicc Removal
7016 UICC removal Remove the control panel assembly. See “Control panel assembly removal” on page 332. Position the display at the angle shown, to access the card behind it. Disconnect the UICC video cable (A) from the interface card. Place the control panel assembly facedown on a non-marring surface. Parts removal...
Page 337 7016 Remove the four screws (B), then remove the UICC drip pan from the control panel assembly. Disconnect the UICC video cable from the UICC card. Parts removal...
Page 338: Usb Cable Bracket Removal
7016 USB cable bracket removal Remove the two screws (A). Remove the USB cable bracket. Speaker removal Remove the control panel assembly. See “Control panel assembly removal” on page 332. Unplug the connector (A) from the speaker. Parts removal...
Page 339: Cave Light Lens Removal
7016 Remove the screw (B) from the speaker. Gently slide the speaker to the right, and remove it from the scanner assembly. Cave light lens removal Remove the control panel assembly. See “Control panel assembly removal” on page 332. Push the latches inward, and push down on the cave light lens to remove it from the scanner assembly. Installation warning: Gently push the left and right latches together while inserting the lens into the slot to avoid breaking the latches.
Page 340: Interface Card Removal
7016 Interface card removal Open the wireless cover. Position the display at the angle shown, to access the card behind it. Unlock the two connectors (A) on the interface card to release and then disconnect the UICC video and display cables (A). Parts removal...
Page 341: Control Panel Cover Removal
7016 Remove the screw (B), then remove the interface card. Control panel cover removal Flex the frame to the right to release the hinge of the cover. Parts removal...
Page 342: Display Removal
7016 Remove the control panel cover. Display removal Remove the control panel assembly. See “Control panel assembly removal” on page 332. Position the display at the angle shown, to access the card behind it. Parts removal...
Page 343 7016 Disconnect the display cable (A) from the interface card. Release the two tabs (B) fastening the display bezel, then separate both the display and bezel from the display assembly. Place the display and bezel facedown on a non‑marring surface. Parts removal...
Page 344: Keypad Assembly Removal
7016 Remove the four screws (C). Remove the plastic mounting bracket, and remove the display from the LED bezel. Keypad assembly removal Remove the control panel assembly. See “Control panel assembly removal” on page 332. Remove the UICC. See “UICC removal” on page 336.
Page 345: Mpf Tray Removal
7016 MPF tray removal Remove the front access cover. See “Front access cover removal” on page 350. Using a spring hook, remove the two springs from the front access cover. Disconnect the left and right MPF links from the front access cover. Parts removal...
Page 346 7016 Push the MPF tray to the left to release the right pivot on the front access cover. Slide the tray to the right, and remove the MPF tray and spring. Installation note: Insert the straight end of the spring into the hole on the front access cover before sliding the MPF tray onto the left pivot of the front access cover.
Page 347 7016 Remove the tray link arm from the MPF tray. Parts removal...
Page 348: Mpf Pick Roller Cover Removal
7016 MPF pick roller cover removal Open the front door. Remove the two screws (A), and then remove the MPF pick roller cover. MPF pick roller removal Remove the MPF pick roller cover. See “MPF pick roller cover removal” on page 348.
Page 349: Bail Removal
7016 Warning—Potential Damage: Do not touch the pick tire with bare hands, as this can damage the pick roller. Bail removal Remove the MPF pick roller cover. See “MPF pick roller cover removal” on page 348. Rotate the bail. Squeeze the latches, and then remove the bail. Jam access cover removal Remove the MPF pick roller cover.
Page 350: Front Access Cover Removal
7016 Remove the four screws (A), and then remove the jam access cover. Front access cover removal Remove the name plate cover. See “Name plate cover removal” on page 329. Disconnect the cartridge gear linkage (A) from the front access cover. Parts removal...
Page 351 7016 Rotate the front access cover to a position that aligns the gap on the cover with the right hinge. Release the right hinge off the pivot by lifting up on the right side of the front access cover. Slide the front access cover to the right, removing it from the print engine. Parts removal...
Page 352: Front Door Sensor Removal
7016 Front door sensor removal Remove the front access cover. See “Front access cover removal” on page 350. From under the right mount, remove the screw (A). Note: Use a #1 Phillips screwdriver. Front input guide removal Remove the right cover. See “Right cover removal”...
Page 353 7016 Remove the four screws (A). Push and hold the cam restraint to release the MPF shaft. Rotate the MPF shaft inward so that the cams at each end point up. Release the front guide from the guides at each end. Installation note: The cams at each end of the MPF shaft must point down.
Page 354: Separator Pad Removal
7016 Separator pad removal Remove the right cover. See “Right cover removal” on page 311. Remove the front access cover. See “Front access cover removal” on page 350. Remove the MPF pick roller cover. See “MPF pick roller cover removal” on page 348.
Page 355 7016 While pressing down the MPF sensor ﬂag (B) and separator pad (C), move the restraint roller (D) and MPF pick roller hub (E) to the right. Remove the pin (F). Parts removal...
Page 356 7016 While pressing down the MPF sensor ﬂag and separator pad, move the restraint roller (G) to the right. Remove the E‑clip (H), and then move the shaft (I) to the right. Remove the separator pad and the spring underneath. Parts removal...
Page 357: Bottom Side Removals
7016 Bottom side removals Power supply removal Remove the left cover. See “Left cover removal” on page 298. Remove the rear door and cover. See “Rear exit door removal” on page 376 “Rear cover removal” on page 377. Disconnect the fuser cable from the power supply, and disconnect the transfer roll cable from the left side of the printer.
Page 358: Duplex Removal
7016 Remove the three screws (A), and then remove the power supply shield. Duplex removal Remove the left cover. See “Left cover removal” on page 298. Remove the rear door and cover. See “Rear exit door removal” on page 376 “Rear cover removal”...
Page 359: Duplex Sensor And Input Sensor Removal
7016 Remove the four screws (A) securing the duplex. Note: The duplex link (B) is part of the FRU. Duplex sensor and input sensor removal Remove the left cover. See “Left cover removal” on page 298. Remove the right cover. See “Right cover removal”...
Page 360 7016 Remove the rear door and cover. See “Rear exit door removal” on page 376 “Rear cover removal” on page 377. Remove the power supply. See “Power supply removal” on page 357. Remove the power supply shield. See “Power supply shield removal” on page 357.
Page 361 7016 Installation notes: Install the duplex sensor, followed by the input sensor. Route the cable using the new path. Secure the cable near the lift plate gearbox using cable ties. Cut off any excess cable tie. Parts removal...
Page 362: Index Sensor Removal
7016 Index sensor removal Remove the left cover. See “Left cover removal” on page 298. Remove the right cover. See “Right cover removal” on page 311. Remove the rear door and cover. See “Rear exit door removal” on page 376 “Rear cover removal”...
Page 363 7016 Remove the duplex. See “Duplex removal” on page 358. Position the printer so that it sits on its left side. Disconnect the cable from the media present sensor (A). Parts removal...
Page 364: Toner Density Sensor Removal
7016 From inside the printer, release the three latches (B). Toner density sensor removal Remove the left cover. See “Left cover removal” on page 298. Remove the main drive gearbox. See “Main drive gearbox removal” on page 300. Remove the rear door and cover. See “Rear exit door removal”...
Page 365: Trailing Edge Sensor Removal
7016 Remove the two screws (B). Disconnect the cable from the sensor. Installation notes: Apply the RheoGel 739 to the top and bottom of the shutter blade extension. Apply the RheoGel 739 to the point of contact between the bracket (A) and cam. Apply the RheoGel 739 to the lower edge (B) where the wiper bracket glides.
Page 366: Media Present Sensor Flag Removal
7016 Remove the duplex. See “Duplex removal” on page 358. Position the printer so that it sits on its left side. Disconnect the cable JACM1 from the controller board. Release the retainer spring (A) from the bracket (B). Remove the screw (C). Media present sensor ﬂag removal Remove the left cover.
Page 367 7016 Remove the two screws (C). Below are the cam release and bracket. Parts removal...
Page 368 7016 Remove the screw (D) securing the ACM lift cam to the ACM housing. Remove the ACM lift cam by sliding it off the shaft. Remove the screw (E), and then remove the media present sensor ﬂag. Note: Use a #1 Phillips screwdriver. Parts removal...
Page 369 7016 Installation note: Do the following to ensure proper installation of the sensor ﬂag: Lift the ACM. Parts removal...
Page 370: Acm Assembly Removal
7016 The protrusion on the ACM must align with the notch on the sensor ﬂag. The sensor ﬂag must align with the media present sensor (A). ACM assembly removal Remove the left cover. See “Left cover removal” on page 298. Remove the rear door and cover.
Page 371 7016 Remove the E-clip (A), and slide the washer (B) from the shaft. Release the lock by sliding the bushing and then rotating it clockwise. Remove the ACM assembly along with its shaft. Parts removal...
Page 372: Pick/Lift Motor Gearbox Removal
7016 Below is the ACM assembly. Pick/lift motor gearbox removal Remove the left cover. See “Left cover removal” on page 298. Remove the rear door and cover. See “Rear exit door removal” on page 376 “Rear cover removal” on page 377.
Page 373: Tray Guide Removal
7016 Remove the three screws (A). Disconnect the cable from the pick/lift motor gearbox. Tray guide removal Left guide Installation note: Before removing the guide, note the position of the ground spring. It will need to be re‑installed when the guide is re‑installed. Remove the rear cover.
Page 374 7016 Turn the printer on its side (left side down), then remove the three screws (A) from the left guide. Remove the left guide. Installation note: When re‑installing the guide, insert the spring as shown. Right guide Remove the rear cover. See “Rear cover removal”...
Page 375: Rear Side Removals
7016 Squeeze the latches to release the connector, then push the connector off the guide. Rear side removals Dust cover removal Press the latches on each side of the dust cover. Remove the dust cover. Parts removal...
Page 376: Rear Exit Door Removal
7016 Rear exit door removal Open the rear door as shown below. Pull the exit door upward to release the hinges, and remove. Parts removal...
Page 377: Rear Cover Removal
7016 Rear cover removal Open the rear exit door. Remove the two screws (A) securing the rear cover. Lift the upper portion of the machine to release the cover, and then remove the cover. Redrive assembly removal Remove the right cover. See “Right cover removal”...
Page 378 7016 Remove the rear door and cover. See “Rear exit door removal” on page 376 “Rear cover removal” on page 377. Disconnect cable JNRW1 from the controller board. Remove the two screws (A), and then disconnect the reverse solenoid. Note: Do not disconnect the reverse solenoid cable from the controller board. Remove the stapler cable.
Page 379: Redrive Shaft Removal
7016 Redrive shaft removal Remove the right cover. See “Right cover removal” on page 311. Remove the left cover. See “Left cover removal” on page 298. Remove the rear door and cover. See “Rear exit door removal” on page 376 “Rear cover removal”...
Page 380: Fuser Removal
7016 If necessary, remove the bushing (B) from the redrive assembly. Installation note: Install the bushing (A) on the redrive assembly before installing the shaft. Fuser removal Remove the left cover. See “Left cover removal” on page 298. Remove the rear door and cover. See “Rear exit door removal”...
Page 381: Stapler Cable Removal
7016 Remove the two screws (B) securing the fuser. Note: For a video demonstration, see the Fuser Remove and Install Video at http://infoserve.lexmark.com/videos/MSX_fuser.html Stapler cable removal Remove the right cover. See “Right cover removal” on page 311. Remove the rear cover. See “Rear cover removal”...
Page 382 7016 Remove the three screws (A) from the mounting bracket. Remove the stapler cable and mounting bracket from the printer frame while feeding the cable through the redrive unit and printer frame. Parts removal...
Page 383: Diverter Spring Removal
7016 Using a pair of pliers, squeeze the nylon mounts to dislodge the stapler connector, and remove the stapler cable. Diverter spring removal Remove the rear cover. See “Rear cover removal” on page 377. Using a spring hook, detach the diverter spring from the diverter and from the redrive. Parts removal...
Page 384: Diverter Cover Removal
7016 Diverter cover removal Firmly grasp both sides of the diverter cover. Pull the cover away from the scanner, and remove. Parts removal...
Page 385: Top Side Removals
7016 Top side removals Top cover removal Remove the scanner assembly. See “Scanner assembly removal” on page 399. Remove the two screws from the top cover (A). Remove the fan and fan duct. Disconnect the bin full sensor cable (JBINS1) from the controller board. Parts removal...
Page 386: Bin Full Sensor/Lens Removal
7016 Remove the top cover from the printer frame while feeding the bin full sensor cables through the side of the printer frame. Bin full sensor/lens removal Note: The lens is a separate FRU. Remove the top cover. See “Top cover removal” on page 385.
Page 387 7016 Disconnect the cable (J1) from the sensor. Remove the two screws (B) securing the left sensor and left lens to the top cover. Parts removal...
Page 388: Bin Full Sensor Cable Removal
7016 Disconnect the cable (J1RED1) from the sensor. Installation note: When installing this FRU, update the ﬁrmware to RIP (LW20.SB7.P231) and Engine (FDN.PIR.E310) or higher. Installation warning: This is a mandatory ﬁrmware update. Failure to update the ﬁrmware will cause the sensor to prematurely fail, requiring another sensor replacement.
Page 389: Laser Scanning Unit (Lsu) Removal
7016 Release the cable from the cable holders (A), and remove. Laser scanning unit (LSU) removal Before performing this task, determine ﬁrst whether your printer supports a galvo or polygon LSU. • Check the serial number of the printer. The LSU is galvo if the sixth digit character assigned is in the 0–9 or B–N range (example: 4514 20HH 007CR).
Page 390: Removal Procedure
7016 MFP printhead adjustment After re‑installing the current LSU or installing a new LSU, a mechanical and electronic LSU adjustment must be performed. Before starting the LSU removal, disable the scanner in the conﬁguration menu. After removing the scanner assembly from the MFP, remove the control panel assembly from the scanner. Attach the control panel assembly cable directly to JUICC on the controller board.
Page 391 7016 Before loosening the screws securing the LSU, use a sharp pencil or a small, ﬂat-blade screwdriver to mark the location of the LSU on the printer frame. This will be helpful in positioning the new LSU. Remove the LSU. The color and location of the cables as well as the screws vary depending on the type of LSU that the printer supports.
Page 392 7016 • For the Polygon LSU, disconnect the cable (A), remove the three screws (B), and then disconnect the cable JLSU1 from the controller board. Installation notes: • Mechanical and electronic LSU adjustments are required to complete the installation of the LSU. See “Printhead assembly adjustments”...
Page 393: Adf/Scanner Removals
7016 ADF/scanner removals ADF separator roll removal Open the ADF top cover. Squeeze the latches to release the separator roll. Parts removal...
Page 394: Flatbed Cushion Removal
7016 Pull away the separator roll and remove. Flatbed cushion removal Open the scanner. Parts removal...
Page 395: Scanner Front Cover Removal
7016 Hold the cushion by its handles, then peel it off the scanner. Scanner front cover removal Open the front cover. Pull down the cover and remove. Parts removal...
Page 396: Adf Input Tray Removal
7016 ADF input tray removal Firmly grasp the tray with one hand. Release the tray by pushing its front edge inwards, and then remove the tray. ADF unit removal Open the ADF unit with one hand. Insert a ﬂat-blade screwdriver into the slot, and release the tab fastening the ADF harness cover to the ADF unit.
Page 397 7016 Disconnect the blade fastener (A) holding the ground cable to the ADF relay board. Disconnect the ADF cable (B) from the ADF unit. Route the cable off the ADF unit. Parts removal...
Page 398 7016 Slightly lift the ADF, and use a ﬂat-blade screwdriver to press the tab on the right hinge, releasing it from the ﬂatbed unit. Parts removal...
Page 399: Scanner Assembly Removal
7016 Remove the ADF unit. Installation note: After the new ADF is installed, perform scanner manual registration, see “Scanner manual registration” on page 261 and scanner calibration, see “Scanner calibration” on page 237. Scanner assembly removal Remove the diverter cover. See “Diverter cover removal”...
Page 400 7016 Disconnect the following cables from the RIP board: ADF ground, ADF cable (JADF1), CCD cable (J30), control panel cable (JUICC1), paper length sensor cable (JPLEN1), home sensor cable (JHOME1), speaker cable (JAUD1), and ﬂatbed motor cable (JFBM1). Disconnect the control panel USB cable and the MFP wireless cable from the controller board. On the rear side of the printer, remove the two screws (A) securing the right side of the scanner assembly to the printer frame.
Page 401: Adf Top Cover Assembly Removal
7016 Remove the two screws (C) on the front of the device securing the scanner assembly to the printer frame. Lift the complete scanner assembly away from the printer, and remove. Installation note: After the new scanner assembly is installed, perform scanner manual registration, see “Scanner manual registration”...
Page 402: Adf Cable Removal
7016 Release the cover by gently bending the ADF away from the top cover (1), and then lift the top cover (2) and remove. ADF cable removal Remove the ADF unit. See “ADF unit removal” on page 396. Using a ﬂat-blade screwdriver, remove the cable cover from the rear of the scanner assembly. Remove the scanner assembly from the MFP.
Page 403: Usb Cable Removal
7016 Route the cable through the ﬂatbed assembly, and remove it from the ﬂatbed assembly. USB cable removal Remove the right cover. See “Right cover removal” on page 311. Remove the controller board shield. See “Controller board shield removal” on page 318.
Page 404: Usb Wireless Cable Removal
7016 Feed the USB cable through the channel on the left side of the printer. USB wireless cable removal Remove the right cover. See “Right cover removal” on page 311. Remove the controller board shield. See “Controller board shield removal” on page 318.
Page 405: Adf Hinge Removal
7016 Feed the wireless cable through the channel on the left side of the printer. ADF hinge removal Note: The removal shown is for the left ADF hinge. The right ADF hinge is removed in a similar manner. Remove the ADF assembly. See “ADF unit removal”...
Page 406: Flatbed Assembly Removal
7016 Flatbed assembly removal Remove the ADF assembly. See “ADF unit removal” on page 396. Remove the scanner assembly from the MFP. See “Scanner assembly removal” on page 399. Remove the control panel assembly. See “Control panel assembly removal” on page 332.
Page 407 7016 Remove the fan. Remove the scanner front cover. See “Scanner front cover removal” on page 395. Remove the control panel assembly. See “Control panel assembly removal” on page 332. Disconnect the speaker cable from the controller board. Disconnect the speaker cable from the speaker. Parts removal...
Page 408: Restraint Pad Removal
7016 Feed the speaker cable through the channel on the right side of the printer. Restraint pad removal Open the ADF top cover. Peel the restraint pad off of the ADF top cover. Be sure that any excess adhesive or pieces of pad are removed from the ADF top cover to avoid misfeeds.
Page 409: 550-Sheet Option Tray Removals
7016 550-sheet option tray removals Pick roller removal Press the latches. Remove the pick roller. Parts removal...
Page 410: Separator Roll Assembly Removal
7016 Separator roll assembly removal Remove the screw (A) from under the tray insert. Remove the E-clip, and then remove the gear. Parts removal...
Page 411 7016 Remove the four screws (B). Push out the top part of the drawer cover, and then remove the separator roll assembly. Parts removal...
Page 412: Acm Assembly Removal
7016 ACM assembly removal Remove the seven screws (A), and release the two latches (B) from the top of the drawer. Remove the two screws (C), and then release the two latches under the screws. Parts removal...
Page 413 7016 Swing the right cover backward to remove. Remove the screw (D). Parts removal...
Page 414 7016 Disconnect the spring (E). Remove the two screws (F), and then remove the controller card cover. Disconnect the cable J11 from the controller card. Route the cable off the option, and then remove the ACM assembly. Parts removal...
Page 415: Staple Finisher Option Removals
7016 Staple ﬁnisher option removals Staple ﬁnisher option removal Turn off the machine, unplug it from its power source, and then disconnect the staple ﬁnisher power cable from the printer. Press the latches to release, then pull the staple ﬁnisher off the printer. Parts removal...
Page 416: Stapler Cartridge Access Door Removal
7016 Stapler cartridge access door removal Open the access door. Press the hinge inwards to release. Pull the door, and remove. Parts removal...
Page 417: Staple Roll Holder Removal
7016 Staple roll holder removal Open the access door. Squeeze the handles (1), and pull the stapler roll holder (2) off the cartridge. Parts removal...
Page 418: Stapler Right Cover Removal
7016 Stapler right cover removal Remove the stapler cartridge access door. See “Stapler cartridge access door removal” on page 416. Remove the screw (A), then remove the cover. Parts removal...
Page 419: Stapler Left Cover Removal
7016 Stapler left cover removal Note: This is not a FRU. Remove the screw (A). Remove the cover. Parts removal...
Page 420: Stapler Rear Door Removal
7016 Stapler rear door removal On the bottom of the staple ﬁnisher, ﬂex the stapler rear door to release the pin (A). Remove the stapler rear door. Parts removal...
Page 421: Sensor (Stapler Access Door) Removal
7016 Sensor (stapler access door) removal Remove the stapler right cover. See “Stapler right cover removal” on page 418. Disconnect the sensor cable (A). Release the latches, and pull the sensor off the frame. Stapler carriage assembly removal Remove the stapler right cover. See “Stapler right cover removal”...
Page 422 7016 Remove the four screws (B) securing the carriage frame to the stapler. Parts removal...
Page 423: Stapler Door Close Limit Switch Removal
7016 Remove the two screws (C), and remove the stapler carriage assembly. Stapler door close limit switch removal Remove the stapler right cover. See “Stapler right cover removal” on page 418. Push down to release, then disconnect the switch cable (A). Parts removal...
Page 424 7016 Remove the four screws (B) securing the carriage frame to the stapler. Parts removal...
Page 425 7016 To access the switch, remove the two screws (C), and set aside the carriage. Parts removal...
Page 426 7016 Remove the two screws (D) using a #1 Phillips screwdriver, then remove the limit switch. Parts removal...
Page 427: Stapler Paddle Motor Removal
7016 Stapler paddle motor removal Remove the stapler left cover. See “Stapler left cover removal” on page 419. Remove the two screws (A) from the paddle motor and disconnect the motor cable (B). Remove the motor. Stapler rear cover removal Remove the left cover.
Page 428: Sensor (Stapler Rear Cover) Removal
7016 Lift the media access door (1), then pull the rear cover (2), and remove. Sensor (stapler rear cover) removal Remove the stapler right cover. See “Stapler right cover removal” on page 418. Remove the stapler left cover. See “Stapler left cover removal” on page 419.
Page 429 7016 Disconnect the sensor cable (A). Release the latches, and pull the sensor off the stapler. Parts removal...
Page 430: Trapped Staple Access Door Removal
7016 Trapped staple access door removal Lift the media access door (1), then open the staple access door (2). Push inwards to release the hinges, then remove the staple access door. Parts removal...
Page 431: Stapler Service Cover Removal
7016 Stapler service cover removal Remove the two screws (A) from the cover. Press the latches (B) to release, and pull the service cover off the stapler. Stapler controller card removal Remove the stapler service cover. See “Stapler service cover removal” on page 431.
Page 432: Stapler Right Tamper Motor Removal
7016 Remove the two screws (B) securing the motor, and remove the tamper motor. Warning—Potential Damage: Be careful not to lose the tamper belt when removing the tamper motor. Installation note: Make sure to engage the motor gears with the tamper belt. Stapler right tamper motor removal Remove the stapler service cover.
Page 433: Stapler Rear Cover Close Limit Switch Removal
7016 Disconnect the motor cable (B), and remove the tamper motor. Warning—Potential Damage: Be careful not to lose the tamper belt when removing the tamper motor. Installation note: Make sure to engage the motor gears with the tamper belt. Stapler rear cover close limit switch removal Remove the stapler service cover.
Page 434 7016 Disconnect the sensor cable (A). Remove the stapler left cover. See “Stapler left cover removal” on page 419. Remove the stapler rear cover. See “Stapler rear cover removal” on page 427. Remove the two screws (B) using a #1 Phillips screwdriver, then remove the limit switch. Parts removal...
Page 435: Stapler Cooling Fan Removal
7016 Stapler cooling fan removal Remove the stapler right cover. See “Stapler right cover removal” on page 418. Remove the stapler left cover. See “Stapler left cover removal” on page 419. Remove the stapler rear cover. See “Stapler rear cover removal” on page 427.
Page 436 7016 Remove the four screws (A) from the power supply unit. Remove the two screws (B) securing the power cable. Parts removal...
Page 437: Stapler Interface Cable Removal
7016 Cut the cable ties (C) securing the power cable to the stapler. Route the cable off the stapler, and remove the power supply unit. Note: Pay attention to the original position of the cable. Stapler interface cable removal Remove the stapler service cover. See “Stapler service cover removal”...
Page 438 7016 Flex the media access door to release the tab (A), then remove. Using a ﬂat-blade screwdriver, release the latches, then remove the input cover. Parts removal...
Page 439: Stapler Top Cover Removal
7016 Squeeze the latches to release, and dislodge the interface cable from its slot. Route the cable off the stapler, and remove. Note: Pay attention to the original routing of the cable. Stapler top cover removal Remove the right cover. See “Stapler right cover removal”...
Page 440 7016 Remove the two screws (A) from the top of the cover. Remove the two screws (B) under the cover. Parts removal...
Page 441 7016 Remove the four screws (C) from the left side of the cover. Remove the four screws (D) from the right side of the cover. Lift the cover, then release the cables routed through the top cover. Note: Pay attention to the original routing of the cables. Remove the top cover.
Page 442: Sensor (Stapler Bin Full Receive) Removal
7016 Sensor (stapler bin full receive) removal Remove the right cover. See “Stapler right cover removal” on page 418. Remove the left cover. See “Stapler left cover removal” on page 419. Remove the rear cover. See “Stapler rear cover removal” on page 427.
Page 443 7016 Remove the two screws (B) under the cover. Remove the four screws (C) from the left side of the cover. To access the sensor, release the sensor cover from the left side of the top cover. Parts removal...
Page 444: Sensor (Stapler Bin Full Send) Removal
7016 Remove the two screws (D) securing the sensor. Route the sensor cable off the stapler, then remove the sensor. Note: Pay attention to the original routing of the cables. Sensor (stapler bin full send) removal Remove the right cover. See “Stapler right cover removal”...
Page 445 7016 Remove the two screws (A) from the top cover. Remove the two screws (B) under the cover. Parts removal...
Page 446 7016 Remove the four screws (C) from the right side of the cover. To access the sensor, release the sensor cover from the right side of the top cover. Remove the two screws (D) securing the sensor. Route the sensor cable off the stapler, then remove the sensor. Note: Pay attention to the original routing of the cables.
Page 447: Sensor (Stapler Pass Through) Removal
7016 Sensor (stapler pass through) removal Flex the media access door to release the tab (A), then remove. Using a ﬂat-blade screwdriver, release the latches, then remove the input cover. Parts removal...
Page 448 7016 Remove the two screws (B) from the media input frame. Remove the screw (C) securing the sensor. Parts removal...
Page 449: Tamper Main Assembly Removal
7016 Disconnect the cable (D) from the sensor. Release the latches, and then remove the sensor. Tamper main assembly removal Remove the stapler right cover. See “Stapler right cover removal” on page 418. Remove the stapler left cover. See “Stapler left cover removal” on page 419.
Page 450: Tamper Sub-Assembly Removal
7016 Remove the ﬁve screws (A), and then remove the tamper main assembly. Tamper sub-assembly removal Remove the stapler right cover. See “Stapler right cover removal” on page 418. Remove the stapler left cover. See “Stapler left cover removal” on page 419.
Page 451 7016 Disconnect the tamper motor cables (A). Move the tampers inward to access the screws (B) at the bottom. Parts removal...
Page 452: Tamper Drive Belt Removal
7016 Remove the four screws (B), and then remove the sub-assembly. Tamper drive belt removal Remove the stapler right cover. See “Stapler right cover removal” on page 418. Remove the stapler left cover. See “Stapler left cover removal” on page 419.
Page 453: Diverter Gearbox Removal
7016 Remove the tamper drive belts (A). Diverter gearbox removal Remove the stapler right cover. See “Stapler right cover removal” on page 418. Remove the stapler carriage assembly. See “Stapler carriage assembly removal” on page 421. Remove the stapler left cover. See “Stapler left cover removal”...
Page 454 7016 Remove the two screws (A), and cut the cable ties securing the power supply cable. Move the power supply cable out of the way, and then disconnect the sensor and motor cables (B). Parts removal...
Page 455 7016 Remove the ﬁve screws (C) from the diverter motor assembly. Release the E-clip (D) securing the lowermost gear. Pull the gears off their shafts to remove them. Parts removal...
Page 456: Stapler Accumulator Assembly Removal
7016 Stapler accumulator assembly removal Remove the stapler right cover. See “Stapler right cover removal” on page 418. Remove the stapler left cover. See “Stapler left cover removal” on page 419. Remove the stapler rear cover. See “Stapler rear cover removal” on page 427.
Page 457: Sensor (Stapler Left Tamper Hp) Removal
7016 Disconnect the sensor cable (A). Release the latches, and then remove the sensor. Sensor (stapler left tamper HP) removal Remove the stapler right cover. See “Stapler right cover removal” on page 418. Remove the stapler left cover. See “Stapler left cover removal” on page 419.
Page 458: Sensor (Stapler Paddle Hp) Removal
7016 Disconnect the sensor cable (A). Release the latches, and then remove the sensor. Sensor (stapler paddle HP) removal Remove the stapler right cover. See “Stapler right cover removal” on page 418. Remove the stapler left cover. See “Stapler left cover removal” on page 419.
Page 459 7016 Disconnect the sensor cable (A). Release the latches, and then remove the sensor. Parts removal...
Page 460 7016...
Page 461: Component Locations
7016 Component locations Exterior locations Front view Basic model Display Automatic document feeder (ADF) ADF tray ADF bin Standard bin Multipurpose feeder Standard 550‑sheet tray Component locations...
Page 462: Configured Model
7016 Conﬁgured model Optional 250‑sheet tray Optional 550‑sheet tray Optional stapler Rear view Component locations...
Page 463: Connectors
7016 Part name Printer power cord socket Power switch Ethernet port EXT port LINE port USB port USB printer port Security slot Connectors Controller board JPLEN1 JADF1 JUICC JAUD1 JBT1 JBT2 JBT3 JMTR1 JFAN2 JTHM1 JEXIT1 JSWISS1 JFAN1 JLSU1 JBINS1 JISP1 JMCLR1 JLIFT1...
Page 464 7016 Connector Connects to Pin no. Signal Duplex solenoid +24V V_DPRSOL Ethernet outlet Ethernet connection—can’t be probed MPF solenoid V_MPT+ V_MPT- Component locations...
Page 465 7016 Connector Connects to Pin no. Signal CCD module FBR_LAMP_ON V24_14V_FB_CDU V24_14V_FB_CDU V24_5V_FB_CDU V24_5V_FB_CDU FB_POWER_SAVER FBR_AFE_SEN FBR_AFE_SCK FBR_AFE_SDIO FBR_AFE_SH FB_LVDS_RXIN0+ FB_LVDS_RXIN0- FB_LVDS_RXIN1+ FB_LVDS_RXIN1- FB_LVDS_RXIN2+ FB_LVDS_RXIN2- FB_LVDS_RXCLK+ FB_LVDS_RXCLK- FB_LVDS_MCLK+ FB_LVDS_MCLK- Component locations...
Page 466 7016 Connector Connects to Pin no. Signal Thumb drive front USB host (mini type) USB_DM1 USB_DP1 Sensor (cover interlock) V24_33V_LD +5V_OPEN Back USB host port (type A, tall, narrow) 1 VBUSB SUB_DM2 USB_DP2 LSU, drive and H sync PH_TH_0 V24_33v_LD PH_TH_1N V12_DRIVE_OUT0 V12_DRIVE_OUT1...
Page 467 7016 Connector Connects to Pin no. Signal JADF1 PAP_PRES_ADFR FEED_DIR_ADFR STAGE_ADFR FEED_PWM_ADFR FEED_ADFR VREF_ADFR DUPLEX_ADFR PICK_DIR_ADFR COVER_FBR PICK_PWM_ADFR COVER_ADFR NFAULT_8812_ADFR SKEW_ADFR +24V_ADF +3.3V_MAIN_ADF +24V_ADF PICK_ENCX_ADFR FEED_ECY_ADFR FEED_ECX_ADFR +3.3V_WAKE_ADF PICK_ENCY_ADFR JBINS1 Sensor (bin full) +3.3V_ENG_SW PAPER_FULL JCART Cartridge motor V_5VCART S_CART_ENG_C V_CART_MP_C V_CART_MM_C Component locations...
Page 468 7016 Connector Connects to Pin no. Signal JDUPP1 Sensor (duplex) V3.3V_DUPLEX Sensor (input) S_DUPLEX_C V3.3V_PAPER_IN S_PAPER_IN_C JEXIT1 Sensor (fuser exit) V_3.3_PAPER_OUT S_PAPER_OUT_C JFAN1 Cooling fan FAN_HC FAN_FB JFBM1 Flatbed motor FBM_A- FBM_A+ FBM_B+ FBM_B- JHOME Sensor (ﬂatbed home position) +5v_HOME HOME_FBR JINDEX1 Sensor (index)
Page 469 7016 Connector Connects to Pin no. Signal JLSU1 LSU, video LDEN_C SHADE_C VDO_ADJ_C LPOWER_C BOOST_C VIDEO-_C VIDEO+_C JMPFP1 Sensor (MPF) +3.3_ENG_SW S_MPF_PP_C JMTR1 Main motor HALL_U_C HALL_V_C HALL_W_C FG_C +5_MOTFUSE V_C1_U V_C1_V V_C1_W JOPT1 Options VS24_FUSE_OPT J_OPT_TXR J_INPUT_FDT J_OPT_RXR VS24_OPT_5V JPLEN1 Sensor (ﬂatbed paper length) LENGTH_FBR...
Page 470 7016 Connector Connects to Pin no. Signal JPS1 HVPS/LVPS CHARGE_C SERVO_OUT_C DEV_C TXENABLE_C TX_C FUSER_RELAY HVPS_ON_C FUSER_ON_C ZEROX_C SHUTOFF_24V +5V_CONT +5V_CONT +5V_CONT +24V +24V JSWISH1 Back USB host port (type A, tall, narrow) 1 SWISS_5V USB_DM_SWISSH USB_DPP_SWISSH JT_PRE1 Sensor (tray present) V_3.3_TRAY1 S_TRAY1_C JTHM1...
Page 471: Power Supply
7016 Power supply PCN2 PCN3 PCN1 PCN4 PCN5 Component locations...
Page 472 7016...
Page 473: Maintenance
• Damaged, missing, or altered covers, especially in the area of the top cover and the power supply cover • Possible safety exposure from any non-Lexmark attachments Use the following table to determine when speciﬁed parts should be inspected: PART...
Page 474: Scheduled Maintenance
7016 PART EVERY 90K EVERY 200K NOTES ADF restraint pad Replace if dirty, or if the ADF is shingle feeding. Scheduled maintenance The control panel displays an 80.xy error when it reaches 200K page counts. It is necessary to install the appropriate maintenance kit to maintain the print quality and reliability of the printer.
Page 475: Lubrication Specification
7016 To reset the maintenance counter: POR into the Conﬁguration menu, and navigate to Reset Maintenance Counter. Depending on the printer model, press OK or touch to reset the counter, or press X to exit without resetting the counter. Once initiated, the operation cannot be canceled. Lubrication speciﬁcation Lubricate only when the parts are replaced or if necessary, not on a scheduled basis.
Page 476: Cleaning The Scanner Glass
7016 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. Clean all the areas shown, and then let them dry. 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass...
Page 477: Cleaning The Printhead Lenses
7016 Cleaning the printhead lenses Note: This is applicable only to models with galvo LSU. To determine whether the LSU is galvo, check the serial number of the printer. The sixth digit character assigned should be in the 0–9 or B–N range (Example: 4514 20HH 007CR).
Page 478: Parts Catalog
7016 Parts catalog Legend The following column headings are used in the parts catalog: • ASM‑index—Identiﬁes the assembly and the item in the diagram. For example, 3‑1 indicates Assembly 3 and item 1 in the table. • Part number—Identiﬁes the unique number that correlates with the part. •...
Page 479: Assembly 1: Covers
7016 Assembly 1: Covers Parts catalog...
Page 480 7016 Assembly 1: Covers Asm-index Units/mach Units/FRU Description Removal procedure 40X9102 Output expander 40X9099 Top cover “Top cover removal” on page 385 40X9096 Exit rear door “Rear exit door removal” on page 376 40X9084 Diverter cover “Diverter cover removal” on page 384 40X9087 Rear cover “Rear cover removal”...
Page 481: Assembly 2: Imaging
7016 Assembly 2: Imaging Parts catalog...
Page 482 7016 Assembly 2: Imaging Asm-index Units/mach Units/FRU Description Removal procedure 41X0917 ADF separator roller “ADF separator roll removal ” on page 393 40X9054 ADF input tray “ADF input tray removal” on page 396 40X9093 ADF assembly “ADF unit removal” on page 396 40X9110 Restraint pad “Restraint pad removal”...
Page 483: Assembly 3: Control Panel
7016 Assembly 3: Control panel Parts catalog...
Page 484 40X9133 Control panel cover “Control panel cover removal” on (MX611dhe) page 341 41X2018 Control panel cover “Control panel cover removal” on (MX617de) page 341 41X0756 Control panel assembly “Control panel assembly removal” on page 332 40X9052 UICC cable Parts catalog...
Page 485: Assembly 4: Electronics 1
7016 Assembly 4: Electronics 1 Parts catalog...
Page 486 7016 Assembly 4: Electronics 1 Asm-index Units/mach Units/FRU Description Removal procedure 40X8079 Galvo LSU* “Laser scanning unit (LSU) removal” on page 389 41X0362 Polygon LSU* “Laser scanning unit (LSU) removal” on page 389 40X8343 Fuser, 100 V “Fuser removal” on page 380 40X8023 Fuser, 110 V “Fuser removal”...
Page 487 7016 * To determine what type of LSU (galvo or polygon) the printer supports and whether it is compatible with the controller board: • Check the serial number of the printer. If the sixth digit character assigned is in the P–Z range, then the LSU is polygon (example: 4514 2ZHH 007CR).
Page 488 7016 Parts catalog...
Page 489: Assembly 5: Electronics
7016 Assembly 5: Electronics 2 Parts catalog...
Page 490 7016 Assembly 5: Electronics 2 Asm-index Units/mach Units/FRU Description Removal procedure 40X8048 Front door sensor “Front door sensor removal” on page 352 40X8266 Cartridge smart chip “Toner cartridge smart chip contact contact removal” on page 320 40X8046 Toner density sensor “Toner density sensor removal”...
Page 491 7016 Parts catalog...
Page 492: Assembly 6: Frame
7016 Assembly 6: Frame Parts catalog...
Page 493 7016 Assembly 6: Frame Asm-index Units/mach Units/FRU Description Removal procedure 40X8393 Transfer roll “Transfer roll removal” on page 326 40X9098 Stapler diverter “Diverter spring removal” on page 383 spring 40X9082 Redrive assembly “Redrive assembly removal” on page 377 40X8850 Redrive shaft “Redrive shaft removal”...
Page 494 7016 Parts catalog...
Page 495: Assembly 7: Option Trays
7016 Assembly 7: Option trays Parts catalog...
Page 496 7016 Assembly 7: Option trays Asm-index Units/mach Units/FRU Description Removal procedure 40X8287 250-sheet tray 40X8286 550-sheet tray 40X9654 550-sheet tray, lockable 40X8520 Dust cover, 250‑sheet tray “Dust cover removal” on page 375 40X8521 Dust cover, 550‑sheet tray “Dust cover removal” on page 375 40X8262 ACM assembly (option tray...
Page 497: Assembly 8: Staple Finisher Option
7016 Assembly 8: Staple ﬁnisher option Parts catalog...
Page 498 7016 Assembly 8: Staple ﬁnisher option Asm-index Units/mach Units/FRU Description Removal procedure 40X8121 Staple ﬁnisher option “Staple ﬁnisher option removal” on page 415 Parts catalog...
Page 499: Assembly 9: Staple Finisher (Right)
7016 Assembly 9: Staple ﬁnisher (right) Parts catalog...
Page 500 7016 Assembly 9: Staple ﬁnisher (right) Asm-index Units/mach Units/FRU Description Removal procedure 40X8144 Stapler interface cable “Stapler interface cable removal” on page 437 40X7592 Sensor (stapler access “Sensor (stapler access door) removal” door) on page 421 40X8139 Stapler door close limit “Stapler door close limit switch switch with cable removal”...
Page 501: Assembly 10: Staple Finisher (Top)
7016 Assembly 10: Staple ﬁnisher (top) Parts catalog...
Page 502 7016 Assembly 10: Staple ﬁnisher (top) Asm-index Units/mach Units/FRU Description Removal procedure 40X8140 Stapler service cover “Stapler service cover removal” on page 431 40X8141 Stapler top cover “Stapler top cover removal” on page 40X8137 Stapler controller “Stapler controller card removal” on card page 431 40X8125...
Page 503: Assembly 11: Staple Finisher (Rear)
7016 Assembly 11: Staple ﬁnisher (rear) Parts catalog...
Page 504 7016 Assembly 11: Staple ﬁnisher (rear) Asm-index Units/mach Units/FRU Description Removal procedure 40X8148 Stapler cooling fan “Stapler cooling fan removal” on page 435 40X8135 Stapler power supply “Stapler power supply unit removal” unit on page 435 40X8540 Stapler power supply “Stapler power supply unit removal”...
Page 505: Assembly 12: Staple Finisher Exit Assembly
7016 Assembly 12: Staple ﬁnisher exit assembly Parts catalog...
Page 506 7016 Assembly 12: Staple ﬁnisher exit assembly Asm-index Units/mach Units/FRU Description Removal procedure 40X8748 Stapler tamper main “Tamper main assembly removal” on assembly page 449 40X8751 Stapler accumulator “Stapler accumulator assembly assembly removal” on page 456 Parts catalog...
Page 507: Assembly 13: Staple Finisher Tamper Assembly
7016 Assembly 13: Staple ﬁnisher tamper assembly Parts catalog...
Page 508 7016 Assembly 13: Staple ﬁnisher tamper assembly Asm-index Units/mach Units/FRU Description Removal procedure 40X8754 Sensor (stapler “Sensor (stapler paddle HP) removal” on paddle HP) page 458 40X8754 Sensor (stapler left “Sensor (stapler left tamper HP) tamper HP) removal” on page 457 40X8750 Stapler tamper drive “Tamper drive belt removal”...
Page 509: Assembly 14: Staple Finisher Accumulator Assembly
7016 Assembly 14: Staple ﬁnisher accumulator assembly Parts catalog...
Page 510 7016 Assembly 14: Staple ﬁnisher accumulator assembly Asm-index Units/mach Units/FRU Description Removal procedure 40X8752 Stapler diverter “Diverter gearbox removal” on gearbox page 453 40X8753 Stapler paddle motor “Stapler paddle motor removal” on page 427 Parts catalog...
Page 511: Assembly 15: Maintenance Kits
7016 Assembly 15: Maintenance kits Asm-index Units/mach Units/FRU Description Removal procedure 40X9147 Maintenance kit, 100 V 40X9137 Maintenance kit, 110 V 40X9138 Maintenance kit, 220 V Parts catalog...
Page 512 7016 Parts catalog...
Page 513: Assembly 16: Power Cords
7016 Assembly 16: Power cords Asm-index Units/mach Units/FRU Description Removal procedure 40X0269 Power cord, 2.5 m (straight)—USA, Canada N/A 40X0289 Power cord, 1.8 m (straight)—USA 40X3141 Power cord, 2.5 m (straight)—Europe and others 40X0288 Power cord, 2.5 m (straight)—Argentina 40X0271 Power cord, 2.5 m (straight)—United Kingdom 40X0275...
Page 514 7016 Parts catalog...
Page 515: Assembly 17: Miscellaneous
7016 Assembly 17: Miscellaneous Asm-index Units/mach Units/FRU Description Removal procedure 40X7856 Hard disk drive (ATA pass through) Adapter, 802.11B/G/N ‑ US 40X7858 40X4819 Adapter, RS232C serial 40X5315 Screw, shipped with ISP (2PER) 40X5316 Cable, 14‑pin JST‑ for ISP 40X5317 Standoff, tee with thumbscrew 40X4826 Adapter, N8120 GB INA 40X4823...
Page 516 7016 Asm-index Units/mach Units/FRU Description Removal procedure 40X8700 Relocation kit Parts catalog...
Page 517: Printer Specifications
7016 Printer speciﬁcations Electrical speciﬁcations Low-voltage models • 100 to 127 V AC at 50 to 60 hertz (Hz) nominal • 90 to 137 V AC, extreme High-voltage models • 220 to 240 V AC at 50 to 60 hertz (Hz) nominal (not available in all countries and regions) Operating clearances Right 30 cm (12 in.)
Page 518: Operating Environment
7016 Status 1 meter average sound pressure Declared sound power level (Bels) Idle (Standby) 16 dBA 3.3 Bels Quiet Mode 50 dBA 6.5 Bels Printing 55 dBA 7.0 Bels Sleep Mode 16 dBA 3.3 Bels Operating environment Environment Speciﬁcation Temperature—printer operating 60 to 90 °F (16 to 32 °C) Relative humidity—printer operating 8 to 80%...
Page 519: Fax Specifications
7016 Simplex Up to 50 ppm Duplex 45 images/minute in simplex, 20 images/minute in duplex mode 50 images/minute at 600 x 300 dpi mono 32 images/minute at 600 x 300 dpi color Temperature 60 to 90 °F (16 to 32 °C) Humidity 8% to 80% Atmospheric pressure...
Page 520: Enabling The Security Reset Jumper
7016 Enabling the security reset jumper The security reset jumper can reset a printer that is locked due to a forgotten password or lost network connectivity. Notes: • Resetting the printer deletes all security settings. • Before changing the security settings, ask for permission from your administrator. Turn off the printer.
Page 521: Options And Features
7016 Options and features Some of the following options are not available in every country or region. Available internal options Memory cards • Flash memory • Fonts Media handling options Some options may not be available for all models. Standard 250-sheet tray Optional 550-sheet tray Optional 250‑sheet tray Multipurpose feeder...
Page 522 7016...
Page 523: Theory Of Operation
7016 Theory of operation POR sequence As the printer is turned on, the engine code goes through a series of tests to verify hardware integrity. If a hardware failure is detected, then it is reported to the printer. If the POR sequence cannot be completed successfully, then the printer may post an error message.
Page 524: Multipurpose Feeder (Mpf)
7016 Part First input roller Secondary input roller Separator roller Pick rollers Option tray Multipurpose feeder (MPF) The driving force from the main drive motor is transmitted through the MPF gearbox. When the MPF solenoid activates, it allows the MPF sector gear linked to the MPF gearbox to rotate. The MPF pick roll shaft is connected to the MPF sector gear.
Page 525: Duplex Printing
7016 The media with the embedded toner image goes through the fuser assembly to permanently bond the toner to the media. When it passes between the heat belt and pressure roll of the fuser assembly, the combination of heat and pressure fuses the toner image to the media. The fuser exit roller feeds the media to the paper exit roller and then to the output bin.
Page 526: Media Handling Components
7016 Part First input roller Secondary input roller Duplex front deliver roller Duplex rear deliver roller Paper exit roller Media handling components Main drive gearbox The gearbox supplies all mechanical power requirements of the printer. Its motor, through several gears, transfers power to following paths: photoconductor drum, transfer roll, fuser, paper exit, input, duplex, and MPF.
Page 527: Key Components
7016 Key components Sensors Part Bin full sensor Input sensor MPF paper present sensor Duplex sensor Index sensor Trailing edge sensor Pass through sensor Index sensor Trailing edge sensor Media present sensor Media present sensor Fuser exit sensor Trailing edge sensor Detects the media’s trailing edge as it passes the pick tires.
Page 528: Other Key Components
7016 MPF sensor Detects the presence of media in the MPF tray. Media present sensor Detects the presence of media in the tray. Tray present sensor Detects the presence of the tray in the printer. Bin full sensor Detects whether the standard bin is full by moving the actuator up and down. Toner density sensor Detects a preplaced toner patch and image on the photoconductor (drum) and outputs pulses when the central line of the patch image aligns with the central line of the detector.
Page 529 7016 Rollers Part Photoconductor drum First input roller Secondary input roller Transfer roller Separator roller Separator roller Pick rollers Pick rollers Duplex front deliver roller Duplex rear deliver roller Fuser exit roller Fuser assembly Paper exit roller Theory of operation...
Page 530: Electrophotographic Process (Ep Process)
7016 Electrophotographic process (EP process) Printhead The printhead scans the photo conductor drum surface with a laser beam. It consists of the following components: • Laser diode (LD) card assembly • Oscillator • Start of scan card assembly When a laser beam is scanned across the photoconductor drum surface from one end to the other while turning on and off the beam, one line of latent image is created.
Page 531 7016 Step 2: Expose The laser ﬁres a focused beam of light at the surface of the photoconductor and writes an invisible image, called a latent image. The laser beam only discharges the surface where the beam hits the photoconductor. This creates a difference in charge potential between the exposed area and the rest of the photoconductor surface.
Page 532 7016 This process would be similar to using glue to write on a can and then rolling it over glitter. The glitter sticks to the glue but not to the rest of the can. HVPS Developer Metering Roll Blade Toner DRUM -VDC Drum Surface...
Page 533: Adf Theory
7016 Step 5: Clean The cleaning blade removes any toner that remains on the photoconductor after the transfer process. The toner removed is collected inside the imaging unit. Used Toner Cleaning Blade Charge roll DRUM ADF theory ADF theory of operation ADF cross section Part Document sensor...
Page 534: Adf Paper Path
7016 Part Separator roller Stage and interval sensors Paper feed 1 roller Paper feed 2 roller Feed sensor Scan area Duplex sensor Eject 2 roll Exit roller ADF paper path The duplex ADF enables the user to create duplex scans automatically, eliminating the need to stop the scanning process to ﬂip the media being duplicated over.
Page 535 7016 After a predetermined number of counts, the media reaches the scan area and the image acquisition process is initiated. While the image acquisition process is executing, the feed sensor is being polled to determine if the trailing edge of the media has reached the sensor. Once the trailing edge of the scan media has reached the feed sensor, that sensor goes to the off position.
Page 536 7016...
Page 537: Acronyms
7016 Acronyms Acronyms ASIC Application-Speciﬁc Integrated Circuit BLDC Brushless DC Motor Black Only Retract Cyan Charge Coupled Device Carbonless Copy Paper Cyclic Redundancy Check Customer Setup CTLS Capacitance Toner Level Sensing DIMM Dual Inline Memory Module DRAM Dynamic Random Access Memory Enhanced Data Out Electrophotographic Process EPROM...
Page 538 7016 Microswitch Nonvolatile Memory NVRAM Nonvolatile Random Access Memory Original Equipment Manufacturer Optical Sensor Photoconductor pel, pixel Picture element Power-On Reset POST Power-On Self Test Position Sensing Device Pulse Width Modulation Raster Imaging Processor Read Only Memory SDRAM Synchronous Dual Random Access Memory SIMM Single Inline Memory Module SRAM...
Page 539: Index
7016 Index Change [paper source] to [paper size] load Symbols [orientation] 143 [x]-page jam, remove all pages from the ﬁnisher’s Change [paper source] to [paper type] [paper size] accumulator. Leave paper in bin. [45y.xx] 131 load [orientation] 143 [x]‑page jam, clear manual feeder. [25y.xx] 118 change history 25 [x]‑page jam, clear standard bin.
Page 540 7016 num pad job assist 260 duplex quick test 241 Panel Menus 258 duplex sensor test 243 paper prompts 263 duplex top margin 242 PPDS emulation 259 edge to edge 248 engine settings 248 print quality pages 258 EP defaults 249 reduced curl 265 require standby 266 exit diagnostics 256...
Page 541 7016 EP defaults 249 Error reading USB drive. Remove USB. 145 fuser temperature 249 Error reading USB hub. Remove hub. 145 gap adjust 250 ESD‑sensitive parts 274 print contrast 249 eSF solutions 280 Ethernet port 462 transfer adjust 249 event log error codes print log 251 0–99.99 157...
Page 542 [x] 109 accessing 270 No analog phone line connected to modem, fax is disabled. 151 labels, paper Non‑Lexmark [supply type], see User’s Guide tips 37 [33.xy] 151 letterhead Not enough free space in ﬂash memory for tips on using 38...
Page 543 7016 power‑on reset sequence 44 print is too dark 55 operating clearances 517 print is too light 57 options print quality media handling options 521 cleaning the scanner glass 476 memory cards 521 initial check 46 output bin tests print quality troubleshooting feed tests 244 840.xx service check 194 sensor test 244...
Page 544 No analog phone line connected to modem, fax is Disk near full. Securely clearing disk space. 145 disabled. 151 Error reading USB drive. Remove USB. 145 Non‑Lexmark [supply type], see User’s Guide Error reading USB hub. Remove hub. 145 [33.xy] 151 Fax memory full 146 Not enough free space in ﬂash memory for...
Page 545 7016 Remove defective disk [61] 152 recycled paper Remove paper from standard output bin 152 using 36 Replace all originals if restarting job. 153 registration 236 Replace cartridge, 0 estimated pages remain Reinstall missing or unresponsive cartridge [31.xy] 153 [88.xy] 152 Replace defective imaging unit [31.xy] 152 Reinstall missing or unresponsive imaging unit Replace imaging unit, 0 estimated pages remain...
Page 546 7016 left cover 298 stapler paddle motor 427 left front mount 323 stapler power supply unit 435 lens 386 stapler rear cover 427 main drive gearbox 300 stapler rear cover close limit switch 433 stapler rear door 420 media present sensor 362 stapler right cover 418 media present sensor ﬂag 366 stapler right tamper motor 432...
Page 547 7016 Scanner calibration Supply needed to complete job 155 menu settings page 237 supported paper sizes 38 scanner calibration reset 256 symptoms Scanner conﬁguration 260 printer 220 Scanner disabled by admin [840.01] 154 Scanner disabled. Contact system administrator if problem persists. [840.02] 154 theory of operation scanner glass ACM 526...
Page 548 7016 ﬂatbed motor service check 210 folded or wrinkled paper 61 gray background on prints 46 horizontal light bands 69 incorrect margins on prints 82 modem/fax card service check 203 paper curl 59 print is too dark 55 print is too light 57 repeating defects 65 skewed print 66 solid black pages 62...
Page 549: Part Number Index
7016 Part number index Part name Page 40X0269 Power cord, 2.5 m (straight)—USA, Canada....................513 40X0270 Power cord, 2.5 m (straight)—Japan......................513 40X0271 Power cord, 2.5 m (straight)—United Kingdom..................513 40X0273 Power cord, 2.5 m (straight)—Traditional Italy..................513 40X0275 Power cord, 2.5 m (straight)—Israel......................513 40X0288 Power cord, 2.5 m (straight)—Argentina....................
Page 550 7016 Part name Page 40X7798 Power supply, 220 V ...........................490 40X7854 Fax card................................486 40X7856 Hard disk drive (ATA pass through)......................515 Adapter, 802.11B/G/N ‑ US........................... 515 40X7858 40X8023 Fuser, 110 V..............................486 40X8024 Fuser, 220 V..............................486 40X8043 Duplex sensor and input sensor....................... 490 40X8044 Index sensor..............................490 40X8045...
Page 551 7016 Part name Page 40X8262 ACM assembly (option tray only)......................496 40X8266 Cartridge smart chip contact ........................490 40X8275 Duplex assembly............................493 40X8277 Duplex gear assembly..........................493 40X8279 Jam access cover............................493 40X8280 Front input guide............................486 40X8286 550-sheet tray............................... 496 40X8287 250-sheet tray...............................
Page 552 7016 Part name Page 40X8736 ADF pick roll..............................482 40X8748 Stapler tamper main assembly........................506 40X8749 Tamper sub-assembly..........................508 40X8750 Stapler tamper drive belt..........................508 40X8751 Stapler accumulator assembly........................506 40X8752 Stapler diverter gearbox..........................510 40X8753 Stapler paddle motor............................ 510 40X8754 Sensor (stapler left tamper HP)......................... 508 40X8754 Sensor (stapler paddle HP).........................508 40X8754...
Page 553 7016 Part name Page 40X909 Exit rear door..............................480 40X9097 Scanner front cover............................482 40X9098 Stapler diverter spring..........................493 40X909 Top cover.................................480 40X9100 Memory access door (MFP) ........................480 40X9101 Name plate cover............................480 40X9102 Output expander............................480 40X9110 Restraint pad..............................482 40X9116 Stapler cable..............................493 40X9117 High end ADF cable.............................
Page 554 Pick tire................................493 41X0959 ACM assembly (standard tray only)......................493 41X0994 MPF tray links..............................480 41X1025 Toner density wiper kit..........................490 41X1946 N8230 Fiber ISP with Backpack ....................... 515 41X2018 Control panel cover (MX617de)......................... 484 41X2300 Access cover link............................480 Part number index...
Page 555: Part Name Index
7016 Part name index Part name Page 40X7567 1GB DDR3 DIMM............................515 40X8287 250-sheet tray............................... 496 40X8528 250-sheet tray insert (option tray only)....................496 40X7445 2GB DDR3 DIMM............................515 40X8286 550-sheet tray............................... 496 40X8529 550-sheet tray insert (option tray only)....................496 40X9654 550-sheet tray, lockable..........................
Page 556 40X9125 Control panel cover (MX610de).........................484 40X9132 Control panel cover (MX611de and XM3150)..................484 40X9133 Control panel cover (MX611dhe)....................... 484 41X2018 Control panel cover (MX617de)......................... 484 40X9254 Controller board* (galvo LSU)........................486 41X0485 Controller board* (polygon LSU)....................... 486 40X9181 Cooling fan..............................486 40X9084 Diverter cover..............................
Page 557 7016 Part name Page 40X7856 Hard disk drive (ATA pass through)......................515 40X9117 High end ADF cable............................. 482 40X8044 Index sensor..............................490 40X8657 IPDS card................................515 40X9127 IR sensor lens..............................486 40X8279 Jam access cover............................493 40X9086 Left cover................................ 480 40X8085 Main drive gearbox............................493 40X9147 Maintenance kit, 100 V..........................
Page 558 7016 Part name Page 40X0288 Power cord, 2.5 m (straight)—Argentina....................513 40X0301 Power cord, 2.5 m (straight)—Australia....................513 40X4596 Power cord, 2.5 m (straight)—Brazil......................513 40X0303 Power cord, 2.5 m (straight)—China......................513 40X1774 Power cord, 2.5 m (straight)—Denmark....................513 40X3141 Power cord, 2.5 m (straight)—Europe and others................. 513 40X0275 Power cord, 2.5 m (straight)—Israel......................
Page 559 7016 Part name Page 40X8134 Sensor (stapler pass through)........................504 40X7592 Sensor (stapler rear door)...........................504 40X8754 Sensor (stapler right tamper HP)......................508 40X8444 Separator roll assembly........................480, 496 40X9079 Speaker ................................482 40X9080 Speaker cable..............................482 40X5317 Standoff, tee with thumbscrew........................515 40X8121 Staple ﬁnisher option...........................
Page 560 7016 Part name Page 40X8045 Trailing edge sensor.............................490 40X8393 Transfer roll..............................493 40X8458 Trapped staple access door........................504 40X9523 Tray guide................................493 40X7592 Tray present sensor............................486 40X9052 UICC cable..............................484 40X9053 USB cable bracket............................482 40X1368 USB cable, packaged (2 meters)....................... 515 41X0913 Video cable (galvo LSU)..........................
Page 561 MX51x, MX61x CAUTION—SHOCK HAZARD:This type of caution indicates a danger from hazardous voltage in the area of the product where you are working. Unplug the product before you start working, or use caution if the productmust receive power to perform the task. SCHEMATIC DIAGRAM CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.

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Mx611 Mx610 Xm3150 7016 7016-630 7016-670 ... Show all