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User Guide
Getting started
About the messaging service plans for the BlackBerry Internet Service
There are multiple messaging service plans for the BlackBerry® Internet Service. Each messaging service plan offers a different set of features.
Depending on your messaging service plan, you might not be able to create a BlackBerry email address or add existing email addresses to your
BlackBerry device.
For information about your messaging service plan, contact your wireless service provider.
Basics
About finding the web address for the BlackBerry Internet Service
To access your BlackBerry® Internet Service account using a browser on a computer, you need the web address that your wireless service
provider uses for the BlackBerry Internet Service web site.
To find the web address, try performing one of the following actions:
•
Check the documentation that came with your BlackBerry device.
•
Check your wireless service provider's web site.
•
Search the Internet for "BlackBerry Internet Service" and the name of your wireless service provider and your country.
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Contact your wireless service provider for the web address.
Open the email setup application
Depending on your wireless service provider and the version of the BlackBerry® Device Software that is installed on your BlackBerry device,
the email setup application might not be available.
On your device, do one of the following:
• On the Home screen, click the Setup icon. Click Email Accounts.
• On the Home screen or in the Setup folder, click the Email Setup icon or Email Settings icon.
About accessing the BlackBerry Internet Service for the first time
The first time that you open the BlackBerry® Internet Service email setup application, or visit the BlackBerry Internet Service web site, you can
add a supported email address, create a BlackBerry email address, or do both.
Note: Depending on your messaging service plan, you might not be able to add email addresses or create a BlackBerry® email address for
your BlackBerry device.
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Getting started
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Table of Contents
Troubleshooting
