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Check all hose connections.
Use a 12 gauge cord if the cord is shorter than 50 ft (15 m) or a 10 gauge cord if the cord is longer than 50 ft (15 m).
Provide fresh air intake for the cooler and maintain a minimum clearance of 3 ft (0.9 m) behind the cooler. Do not operate the cooler in an enclosed space.
Make sure the the water source does not exceed 120 PSI (8 bar/827 kPa) of water pressure.
Make sure the cooler's reservoir is filled with water before turning on the pump. The pump automatically shuts off if the water level is too low.
Flush new cooling media.
Make sure the cooling media is evenly saturated by using the control valve to adjust the water flow. Do not completely open the control valve. This may flood the cooling media.
Dry out the cooling media before shutting down the cooler. Turn off the pump and leave the fan running for 10 to 15 minutes.
Drain and clean the cooler weekly. Remove the cooling media and rinse with a garden hose.
To avoid scale and mineral buildup, use water treatment tablets periodically. Tablets are provided in the cooler's reservoir according to the table below. Every 3 months, add the specified number of tablets to the reservoir after cleaning. Additional tablets are available by calling 877-244-3267.
Model | Number of tablets |
Cool-Space® 300 | 1 |
Cool-Space 400 | 2 |
Cool-Space 500 | 3 |
Do not connect to a water source where water pressure exceeds 120 PSI (8 bar/827 kPa). This will cause permanent damage to the cooler.
If using an extension cord, do not exceed the cord's amperage ratings. Undersized extension cords create excessive drops in voltage, causing the electric motor to generate excess heat. This results in inefficient motor operation and premature motor failure and will void the warranty.
Installing the casters (Cool-Space® 300 only)
The cooler has been factory tested and is ready to use. Place the cooler on level ground with the casters locked to prevent inadvertent movement.
Connecting the water supply
The cooler comes equipped with a garden hose water source connection. Use a standard garden hose (not provided) to connect the water supply to the cooler.
Connecting the electrical supply
Plug the cooler into a fused or breaker-protected circuit. Refer to the tables below for circuit size and extension cord requirements. Cool-Space 500 models cannot be connected to a GFCI outlet.
Amperage and Circuit Requirements
Model | Volts +/- 10% | Frequency | Min. Circuit Size | Running Amps |
Cool-Space 300 | 120 V | 60 Hz | 15 A | 4.1 A |
220/230 V | 50/60 Hz | 10 A | 1.8 A | |
Cool-Space 400 | 120 V | 60 Hz | 15 A | 8.0 A |
220/230 V | 50/60 Hz | 10 A | 5.0 A | |
Cool-Space 500 | 120 V | 60 Hz | 25 A | 16.5 A |
220/230 V | 50/60 Hz | 15 A | 8.6 A |
Three-Conductor Heavy Duty Extension Cord Requirements (120 V)
Cord Length | Cord Size | ||||
16 GA | 14 GA | 12 GA | 10 GA | ||
0–50 ft (0–15 m) | 13 A | 18 A | 25 A | 30 A | |
50–100 ft (15–30 m) | 10 A | 13 A | 18 A | 25 A |
Three-Conductor Heavy Duty Extension Cord Requirements (220/230 V)
Cord Length | Cord Size | ||||
1.5 mm2 | 2.5 mm2 | 4 mm2 | 5 mm2 | ||
6 m | 13 A | 15 A | 15 A | 15 A | |
16 m | 13 A | 14 A | 15 A | 15 A | |
32 m | 10 A | 12 A | 13 A | 15 A |
The cooler must be placed on level ground to operate correctly. Evaporative coolers create an oval-shaped air pattern. Obstacles such as racks and workbenches may interfere with airflow. Position the cooler so that interruption of the air pattern is minimized. Multiple coolers may be required to cover larger areas.
There are three major factors to consider when determining where to place the cooler.
Operating the cooler
Operation (Cool-Space® 500)
Remote control operation (Cool-Space® 500)
ELECTRICAL SHOCK HAZARD. Disconnect the power supply before performing service or maintenance. Failure to do so may result in serious injury or death.
Removing the cooling media
Remove the cooling pads to access the inside of the cooler.
Daily maintenance
After each use, turn off the pump about 15 minutes before turning the fan off to allow the pads to drain and dry out. This controls mildew and bacteria growth for a long and efficient pad life. Drain the water from the cooler if it will be unused for a prolonged period of time.
Periodic maintenance
The cooling pads act as a filter to remove dust and other particles from the incoming air stream. The collected particles and any water impurities will flow into the sump and collect there. To keep the cooler operating at peak efficiency, keep the cooling media and sump clear of debris.
Draining the water sump
Depending on how often you operate the cooler, drain the sump anywhere from every week for heavy use to monthly for light use.
Using water treatment tablets
To avoid scale and mineral buildup, use water treatment tablets periodically. Tablets are provided in the cooler's reservoir according to the table below. Every 3 months, add the specified number of tablets to the reservoir after cleaning. Additional tablets are available by calling 877-244-3267.
Model | Number of tablets |
Cool-Space 300 | 1 |
Cool-Space 400 | 2 |
Cool-Space 500 | 3 |
Cleaning the cooling media
Ensure the cooling pads are kept clean and dust-free. Dust and other particles have an adverse effect on the pads' ability to introduce water into the air stream. If the pad surface is dirty, clean with a soft brush and water. Never use bleach.
Storage
Spring cleaning
Remove the cooling media and clean out any debris in the water pan at the bottom of the cooler.
Remove the distribution tube from the mounting clips. Remove the plug at the end of the tube and flush out. Clean the distribution holes with a small brush and flush with water to verify all holes are clear.
If the cooling media is heavily stained with minerals or is damaged, replace the media. Replacement cooling media is available at bigassfans.com. Verify the media is installed correctly with the arrows on the side.
Connect the water line and turn on the water supply. Check the float valve and make sure it is operating properly. Verify that the float valve is shutting the water off before walking away.
Switch on the fan motor and pump. Make sure the cooling media is evenly saturated with water by using the flow control valve to adjust the water flow. Small dry streaks are acceptable.
Mid-summer checkup
Make sure the float valve is working properly. If the valve sticks, the water will run continuously and flood the reservoir. If this occurs, install a new float valve or contact Customer Service.
Check all other working parts for cracks or damage, including the pump, fan motor, and fan belt.
Check the condition of the cooling media. The cooler runs most efficiently when the media is clean. If the media has a heavy accumulation of mineral deposits, replace it.
Use the drain valve to empty the reservoir. Remove any debris.
Winterize
Clean the minerals from the reservoir. Vinegar can be used to dissolve buildup. Flush out the reservoir through the drain plug.
Inspect the water distribution tube for clogged holes. Clean as necessary.
To prevent freezing in the cooler's water line, disconnect the water supply, and then open both valves on the side of the cooler to dry out the reservoir.
Use a storage cover to protect your cooler and keep it clean.
ELECTRICAL SHOCK HAZARD. Disconnect the power supply before performing service or maintenance. Failure to do so may result in serious injury or death.
Use caution when troubleshooting or repairing electrical components. Ensure power is disconnected from the cooler before the pads or fan guard are removed to gain access to the fan.
Contact Customer Service for assistance with troubleshooting and replacement.
Tools needed
Pump troubleshooting
Issue | Solution(s) |
Pump motor will not run when switch is turned on. | Turn fan on to check for power.
Make sure cooler is filled with water. Pump automatically shuts off if water level is too low. |
Pump motor hums when switch is turned on but does not pump water. | Obstruction in impeller. Remove object(s). Pump motor failure. Replace pump. |
Breaker trips or fuse blows when switch is turned on. | Check power cord length and breaker rating. Refer to cooler amperage draw and to determine required cord gauge and circuit size. Check for locked up pump. Replace pump. |
Pump runs but does not pump water | Air lock in outlet side of pump. Turn off and on to bleed. Ensure the impeller is turning in pump. If not, replace pump. |
Water distribution system troubleshooting
Issue | Solution(s) |
Floor at side of cooler is wet | Water inlet hose is loose at supply hose or inlet hose is loose at bulkhead fitting. Tighten connections and/or replace hose washers. |
Water overflows from reservoir or is spitting through fan. | Float valve hose is loose at bulkhead fitting or at float valve. Tighten connections and/or replace hose washers. Water pressure is too high to allow float valve to shut off (120 PSI/8 bar/827 kPa max). Reduce water pressure by adding an inline reducer. Float valve is not properly seated. Check all hoses for leaks. |
Water is spitting from the cooler | Check the hose and valve assembly.
|
Water is leaking from the drain valve | Check for worn washer or stem or open drain valve.
|
There are too many dry streaks on the pads | Check for blocked holes in the spray bar or adjust water flow.
|
Scale and mineral buildup on cooling media | Drain and clean the cooler and cooling media. Add water treatment tablets to the reservoir. Refer to the table for the number of tablets to add for your cooler model. |
Fan system troubleshooting
Issue | Solution(s) |
Fan will not run and makes no sound | Check power cord, extension cord, switches, and circuit breaker.
|
Fan will not run and makes humming sound | Blade is in contact with shroud. Re-center blade hub. Motor stall (will not turn by hand). Replace motor. |
Breaker trips or fuse blows when fan starts | Motor stall. Replace motor. Check power source. Refer to electrical requirements. Upgrade power supply. Extension cord gauge is too small. Replace with heavier cord. |
Motor overheats, shuts off, and restarts several minutes later. | Extension cord gauge is too small. Replace with heavier cord. Inlet air is obstructed or too close to wall. Provide minimum 3 ft (0.9 m) inlet clearance. Faulty motor. Replace motor. |
Fan motor will not run and switch makes soft clicking sound. | Ensure switch is making good contact. Replace switch if needed. |
Fan blade does not turn and cooler makes squealing sound. | Motor stall (will not turn by hand). Replace motor. |
Fan will not reach speed but turns and makes humming sound. | Check capacitor (where visible) and motor electrical connections. Replace capacitor or motor. Extension cord gauge is too small. Replace with heavier cord. |
Error codes (Cool-Space® 500 only)
Error | Solution(s) |
E1 - Voltage Self-Inspection Error |
|
E2 - Overcurrent Protection | Current draw is too high.
|
E3 - Under Voltage Protection | Supply voltage is too low (< 100 V).
|
E4 - Over Voltage Protection | Supply voltage is too high (> 130 V).
|
E5 - Overload Protection | Motor is running too hot.
|
E6 - Overheat Protection |
|
E7 - Panel with Motor Communication Error |
|
E8 - Panel Internal Error |
|
E9 - Motor No Response |
|
F6 - Panel Communication Error |
|
Customer Service
2348 Innovation Drive
Lexington, KY 40511
USA
877-244-3267 bigassfans.com
Accessories and Replacement Parts
www.bigassfans.com
www.bigassfans.com/support
READ AND SAVE THESE INSTRUCTIONS
ELECTRICAL SHOCK HAZARD. Disconnect the power supply before performing service or maintenance. Failure to do so may result in serious injury or death.
Use caution when troubleshooting or repairing electrical components. Ensure power is disconnected from the cooler before the pads or fan guard are removed to gain access to the fan.
Repairs should be performed by a qualified technician.
Prolonged use of hard water without proper water treatment will create mineral deposit buildup. This will cause the pump to fail and is NOT COVERED BY WARRANTY.
Hazard to humans and domestic animals. Keep water treatment tablets out of reach of children. Causes severe eye and skin damage. Keep away from eyes, skin, and clothing. Harmful if swallowed.
Wear face shield or goggles and rubber gloves when handling water treatment tablets. In case of contact, flush with water and seek medical attention.
To avoid contamination, do not store water treatment tablets near drinking water, food, or feed. Do not reuse the empty container. Dispose of contents/container in accordance with local/regional/national/ international regulations.
The appliance is not to be used by children or persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction. Children being supervised should be instructed not to play with the appliance.
Maximum altitude: < 1000 m
Improper installation, delivery, or maintenance, including, but not limited to, any of the following actions by the customer or agent of the customer will constitute a breach of and will void all warranties:
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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