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• If the menu item for sending a message does not appear, verify that you have
added an email address or PIN for your contact.
• If you created an email address or added an existing email address to your
device using the email setup web site, verify that you have received an
activation message on your device from the BlackBerry Internet Service. If you
have not received an activation message (the message might take a short
period of time to arrive), use the email setup web site to send a service book
to your device.
• If you have not received a registration message from the wireless network,
register your device. In the device options, click Advanced Options. Click
Host Routing Table. Click the trackwheel. Click Register Now.
• Resend the message. Open the message. Click the trackwheel. Click
Resend.
I am not receiving messages
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network. If
you are not in a wireless coverage area, you should receive messages when
you return to a wireless coverage area.
• If you created an email address or added an existing email address to your
device using the email setup web site, verify that you have received an
activation message on your device from the BlackBerry Internet Service. If you
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