Dell Diagnostics; Dell Diagnostics Main Menu - Dell Dimension C7565 Owner's Manual

Light Pattern Problem Description
Another failure has occurred.

Dell Diagnostics

CAUTION:
located in the Product Information Guide.
If you experience a problem with your computer, perform the checks in "Solving Problems" on
page 27 and run the Dell Diagnostics before you contact Dell for technical assistance.
NOTICE:
1 Turn on (or restart) your computer.
2 When the DELL™ logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
3 When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.
4 When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the
option you want.
46
Troubleshooting Tools
Before you begin any of the procedures in this section, follow the safety instructions
The Dell Diagnostics works only on Dell™ computers.
® ®
Windows desktop. Then shut down your computer (see page 53) and try again.
Suggested Resolution
• Ensure that the cables are properly
connected to the system board from the hard
drive, CD drive, and DVD drive (see
page 93).
• If there is an error message on your screen
identifying a problem with a device (such as
the floppy drive or hard drive), check the
device to make sure it is functioning properly.
• The operating system is attempting to boot
from a device (such as the floppy drive or
hard drive); check system setup (see
page 105) to make sure the boot sequence is
correct for the devices installed on your
computer.
• If the problem persists, contact Dell (see
page 118).