Download Print this page
Aiphone WL-11 Operation Manual
Aiphone WL-11 Operation Manual

Aiphone WL-11 Operation Manual

Wireless video intercom
Hide thumbs Also See for WL-11:

Advertisement

Quick Links

Operation Manual
(With installation instructions)
• Always charge the master station before use.
• When the master station is not in use, always set it on the
charging stand.
Read this "Operation and Installation Manual" prior to usage to ensure safe and correct operation.
Keep this in a safe place for future reference.
*The illustrations and images in this manual may vary from the actual items.
Use a nickel-hydrogen battery for the rechargeable battery.
Nickel hydrogen batteries are a valuable resource, so be sure to recycle any discarded batteries.
Wireless video intercom
WL-11.En
Device No.
n : Destination No
The warranty term of this product is two years.
Ni-MH

Advertisement

loading
Need help?

Need help?

Do you have a question about the WL-11 and is the answer not in the manual?

Questions and answers

HOUBEN
April 22, 2025

HALLO,HOE DE BEL MEERMAALS LATEN BELLEN

1 comments:
Mr. Anderson
May 11, 2025

To make the Aiphone WL-11 doorbell ring multiple times, you can change the melody settings. Follow these steps:

1. Press F3 (Menu) on the standby screen.
2. Use F2 (▼) to select “Sound Settings” and press F3 (Select).
3. Use F1 (▲) or F2 (▼) to select a different melody.
4. Press F3 (Select) to confirm.

Different melodies may have different ring durations or repeat patterns. Multiple rings depend on the selected melody.

This answer is automatically generated

Subscribe to Our Youtube Channel

Summary of Contents for Aiphone WL-11

  • Page 1 Operation Manual (With installation instructions) Wireless video intercom WL-11.En Device No. n : Destination No • Always charge the master station before use. • When the master station is not in use, always set it on the charging stand. Read this “Operation and Installation Manual” prior to usage to ensure safe and correct operation.
  • Page 2: Table Of Contents

    Contents Confirmation and Preparation For ease-of-use Features ............3 Checking the remaining battery level ..55 Checking the remaining battery level of Precautions ............ 4 the video door station ....... 55 Considerations during use ......10 Replacing batteries ........56 Package Contents ........17 Replacing the battery of the video door Part Names and Function......
  • Page 3: Confirmation And Preparation

    Confirmation and Preparation Features Wireless master station with monitor master station (Notation in this manual: • Responding to a call from the entrance (Page 28) Ding-dong, ding-dong. • Checking recorded images (Page 35) • Recording image of the entrance (Page 32) Wireless video door station with camera video door station (Notation in this manual:...
  • Page 4: Precautions

    : This symbol is intended to alert the user to actions that are forced or instructed. Use only power adapter model BLJ06W050040P2-U, 5VDC 400mA and Aiphone rechargeable battery WLW-BT.E 2.4V 2000mAh. The applied nameplate is located at the bottom or rear of the product.
  • Page 5 Aiphone. Cela peut causer un choc électrique. Utiliser un chargeur non spécifié par Aiphone Si de la fumée, une odeur inhabituelle peut causer un incendie ou un choc électrique. ou un bruit inhabituel s’échappe de Ne rechargez pas l’appareil lorsque les...
  • Page 6 Confirmation and Preparation Precautions Caution / Attention Do not put anything on or cover the unit Do not put your ear close to the speaker with cloth, etc. when using the intercom. Fire or unit trouble could result. Any sudden loud noise could hurt your ear. Install the intercom unit in a position Remove the batteries when not using where i t will not ea sily b e b r ush ed...
  • Page 7 Confirmation and Preparation ■ Handling of rechargeable batteries and other batteries to be used / Manipulation des batteries rechargeables et autres piles à utiliser Danger / Danger Do not perform the following actions. There is a risk of burns and injuries from liquid leaks, heat generation, and explosions of rechargeable batteries and other batteries.
  • Page 8 Confirmation and Preparation Precautions Warning / Avertissement Do not p e el or scratch t he ex t er ior If a liquid of a rechargeable battery or tubing of the rechargeable battery or batter y adheres to skin or clothing, other battery.
  • Page 9 Confirmation and Preparation Caution / Attention Do not apply strong impacts or throw A battery subjected to extremely low air the product. pressure that may result in an explosion or the leakage of flammable liquid or This can cause liquid leaks, heat generation, gas.
  • Page 10: Considerations During Use

    Confirmation and Preparation Considerations during use Considerations during use Installation Do not install in the following locations (master station) • Near fire, heaters, and humidifiers (cause deformation and malfunctions) • Near televisions, radios, personal computers, and other office devices, air conditioners, water heater remote controls (with intercom functions), and home security related equipment (cause noise) •...
  • Page 11 Confirmation and Preparation RE Directive Hereby, AIPHONE declares that the radio equipment is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.aiphone.net RE Directive Le soussigné, AIPHONE déclare que lʼéquipement radioélectrique est conforme à la directive 2014/53/UE.
  • Page 12 Confirmation and Preparation Considerations during use FCC information FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 13 Confirmation and Preparation RF Exposure Information (SAR) / Informations d’exposition RF (SAR) For Monitor unit: Highest Specific Absorption Rate (SAR) values 1g-SAR for body: 0.21 W/kg This product is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States.
  • Page 14 • The Video Door Station is splash-proof, but do not expose it directly to sprinkling water. Device malfunction could result. Notices • Aiphone is not responsible for damage caused by the content of this product or its specifications. • Aiphone is not responsible for damage caused by failures, defects, or operation mistakes of this product.
  • Page 15 • Fluorescent lights may cause periodic image distortion (color rolling). This is not a malfunction. • Aiphone assumes no responsibility for corruption of saved information (such as changes to or deletion of saved information). • Freezing conditions may affect the video quality and button functionality.
  • Page 16 Confirmation and Preparation Considerations during use • Do not use an impact driver to fasten screws. Doing so may cause damage to the device. • When removing the installed video door station, insulate the wiring, for example, by wrapping with plastic tape. •...
  • Page 17: Package Contents

    Confirmation and Preparation Package Contents After opening the box, make sure that the following items are included. Master station Battery pack Charging stand Model name : WLW-BT.E * Do not peel off the vinyl cover of the battery pack. * Ne retirez pas le couvercle en vinyle de la batterie.
  • Page 18: Part Names And Function

    Confirmation and Preparation Part Names and Function Master station Status indicator Status Notification content Priority The remaining battery power flashing of the video door station is LCD screen low. Replace the battery. High (Page 56) * Not a touch panel. ↕...
  • Page 19 Confirmation and Preparation How to use the function buttons ( Functions manipulated by the function buttons ( ) are displayed on the screen when available. * The functions displayed on the screen change in accordance with the status of this device. The functions displayed on the screen can be manipulated by the function button just below.
  • Page 20: Screen

    Time” will be • There is a new unviewed displayed. image recording. * Except for • The remaining battery WL-11.E1, power of the master 24-hour station is low. notation is • The remaining battery displayed. power of the video door station is low.
  • Page 21 Confirmation and Preparation Reading the battery level of the master station Full Sufficiently charged. Use within this range. Battery power is low. • “Charge battery” will be displayed on the standby screen. Place the master station on the charging stand. (Red light blinking) Empty Reference for usage time after fully charged (after 16 hours of charging from running out of...
  • Page 22: Video Door Station

    Confirmation and Preparation Part Names and Function Video door station Microphone Illumination sensor Camera Remove protective film before use. LED for night illumination The LED light will automatically illuminate in low-light settings when a call is placed. The light will Speaker turn off at the end of a call.
  • Page 23: Installation

    Installation Installing the video door station Remove the mounting frame from Adjust the camera angle the video door station Camera angle adjustment lever 0° +19° (facing front) (facing up) Camera angle adjustment lever The camera angle can be adjusted from 0° through 19°. Locking screw Attach the mounting frame to a wall...
  • Page 24 Installation Installing the video door station Camera range and mounting position Projection range at 500 mm (1' 7") in front of camera Normal Wide Approx. 450 mm (1' 5-11/16") Approx. 1,450 mm (4' 9-1/16") Normal Horizontal Vertical Camera angle:0° Camera angle:19° 500 mm Approx.
  • Page 25: Installing The Charging Stand

    Installation Installing the charging stand Connecting the power adapter to the charging stand Connect the power adapter to connector terminal on the rear side of the charging stand Hook the cable R e q u e s t • Set the master station on the charging stand when it is not in use. •...
  • Page 26: Charging The Master Station

    • The remaining battery power displayed just after the battery pack is installed may be lower than the actual value. • “AIPHONE” is displayed on the screen after the master station is switched on, and the status indicator switches on red.
  • Page 27: Setting The Date And Time

    Press (Menu) on the standby screen The Date & Time screen will be displayed. * Except for WL-11.E1, 24-hour notation is The menu screen will be displayed. displayed. Select “Date & Time” using Configure the current date and...
  • Page 28: Use

    Receiving a call Answering a door call and communicating When the call button of the video door station is pressed View a visitor by looking at the Extending the talk time screen After “Extend” is displayed the screen, press (Extend) •...
  • Page 29: Operations During Placing A Call And Communication

    Operations during placing a call and communication Adjust video to enhance visibility (visibility correction) This function is used when the face of a visitor displayed on the screen is difficult to see due to backlighting. This function can be used during placing a call, communication, and monitoring from the video door station. Setting backlight correction Stopping correction Press...
  • Page 30: Switching The Screen Format

    Operations during placing a call and communication Switching the screen format N o t i c e s Switching video screen format of the video door station between normal and wide • Manual image recording is not possible during widescreen display. (Page 32) You can switch the video of the video door station between “Normal”...
  • Page 31 Switching the display position of the Changing a moved display posi- screen tion to the initial display position The display position of the normal screen can be switched. Press (Preset) Press (Move) when an image “Preset complete” will be displayed, and the from the video door station is initial display position will be changed.
  • Page 32: Recording Images Of The Video Door Station

    Operations during placing a call and communication Recording images of the video door station When a call is received from the video door station, recording starts automatically. (Automatic image recording) If necessary, recording is possible after the automatic image recording. (Manual image recording) N o t i c e s •...
  • Page 33: When The Ambient Noise Is Too Loud To Talk (Press-To-Talk)

    When the ambient noise is too loud to talk (Press-to-talk) This unit prioritizes the loud side and switches automatically so the quiet side can be heard. Press-to-talk is useful when the ambient noise is loud enough to interrupt audio. Woof, woof Woof, woof...
  • Page 34: Monitor Conditions Outside

    Monitor conditions outside Monitor the entrance When a noise is heard outside, the video door station can be monitored with video and audio. N o t i c e s • This function can be used only when “Door Monitoring” is “Enable”. (Page 50) Press on the standby When talk to the other party...
  • Page 35: Playing Recordings

    Displayed when the recording is not viewed. Number of recording currently displayed / total number of recordings Recording date and time * Will not be displayed if the date and time are not configured. * Except for WL-11.E1, 24-hour notation is displayed.
  • Page 36 Playing recordings When the recording is displayed on the screen, press (Play) Images of the selected recording will be displayed in order from the first image. * In the case of a manual recording, only one image will be displayed. Press to end playback...
  • Page 37: Lock Recordings

    Lock recordings Recordings can be locked from being deleted. N o t i c e s • Locked recordings will not be overwritten by new one. • Up to 20 recordings can be locked. • When 20 items are locked, “Lock” will not be displayed on the screen. To lock another recording, remove the lock of recordings.
  • Page 38: Deleting Recordings

    Playing recordings Deleting recordings There are two methods to delete recordings: delete a single selected item or delete all recordings. Deleting a single recording Press (Delete) N o t i c e s • Locked recordings cannot be deleted. Unlock the recordings and delete. Display the recording to be deleted (Page 35) Press...
  • Page 39 Deleting all recordings Select “Delete All Recorded Images” using (V) and press (Select) N o t i c e • Deleting all recordings also deletes locked recordings. Press (Menu) on the standby screen A confirmation message will be displayed. To continue, select “Yes” using (Λ) or (V) and press (Select)
  • Page 40: Settings

    Station Battery door station Delete All Delete all recordings saved to the master Recorded Images station (Locked recordings will be deleted) Language Set the display language (WL-11.E2 only) Initialize Reset all the settings to default Display Mode Set the display mode...
  • Page 41: Sound Settings

    Settings Sound Settings When the call button of the door station was pressed Adjusting the master station ringtone volume Adjust the master station ringtone volume from 0 through 5. The default setting is “3”. Press (Menu) on the standby screen The Handset Ringtone Volume screen will be displayed.
  • Page 42 Settings Setting personal preferences Adjusting the ringtone of the master Using (V), select “Handset station Ringtone”, and then press (Select) Choose a combination from the 4 instruments and 4 melodies for the ringtone of the master station. Instrument Melody ♪Piano 1 to 4 ♪Vibraphone 1 to 4...
  • Page 43 Settings Select the melody using (Λ) The ringtone of the selected instrument and melody will be configured. After selection, press (Select) A “beep” sound will be heard when the setting is completed.
  • Page 44 Settings Setting personal preferences Adjusting the master station speaker volume Using (V), select “Handset Speaker Volume”, and then press (Select) Adjust the master station speaker volume during communication from 1 through 5. The default setting is “3”. Press (Menu) on the standby screen The menu screen will be displayed.
  • Page 45 Settings Adjusting the video door station Select “Door Station Speaker speaker volume Volume” using (V) and press (Select) Adjust the video door station speaker volume during communication from 1 through 5. The default setting is “3”. Press (Menu) on the standby screen The menu screen will be displayed.
  • Page 46 Settings Setting personal preferences Setting Enable/Disable the tone when Select “Handset Button Feedback” a button is pressed using (V) and press (Select) Set whether to generate a master station but to n fe e dbac k to ne w hen a but to n is pressed.
  • Page 47: Handset Settings

    Settings Handset Settings When the call button of the door station was pressed Adjusting the brightness of the screen Adjust the brightness from 1 through 5. The default setting is “3”. Press (Menu) on the standby screen The Screen Br ightness screen will be displayed.
  • Page 48 Settings Setting personal preferences Set Enable/Disable for the status indicator Select “Missed Call LED” using for an unviewed image recording (V) and press (Select) Configure whether to make the status indicator flash in blue when there is an unviewed image. The default setting is “Enable”.
  • Page 49: Door Station Settings

    Settings Door Station Settings When the call button of the door station was pressed Set Enable/Disable for the Night Select “Night Illumination LED” Illumination LED using (V) and press (Select) Set whether to switch on the illumination of the video door station automatically at night individually during calls/communication or monitoring.
  • Page 50 Settings Setting personal preferences Set whether to use the monitoring Select “Enable” or “Disable” function using (Λ) or Set whether to use the monitoring function. The default setting is “Disable”. N o t i c e s • The battery power of the video door station is consumed faster to set “Enable”.
  • Page 51 Settings Select “Door Monitoring” using After selection, press (Select) (V) and press (Select) A “beep” sound will be heard when the setting is completed. When “Enable” was set Press the call button of the video door station T h e D o o r M o n i t o r i n g s c r e e n w i l l b e displayed.
  • Page 52: Other Settings

    Delete All Recorded Images Delete all recorded images stored in the master station memory. Refer to “Deleting all recordings” (Page 39). Set the display language (WL-11.E2 only) Change the display language from English to French. The default setting is “English”.
  • Page 53 Settings Initialize Using (V), select “Initialize”, and then press (Select) Initialize settings to return the product to its state at purchase. N o t i c e • Initialization will delete all recorded images. Press (Menu) on the standby screen The menu screen will be displayed.
  • Page 54 Settings Setting personal preferences Set the display mode Select “Display Mode” using (V) and press (Select) You can set “Display Mode”, which is used for storefront displays or similar cases. In Display Mode, “Demonstration” will be displayed at the top of the screen. C a u t i o n •...
  • Page 55: For Ease-Of-Use

    For ease-of-use Checking the remaining battery level Checking the remaining battery level of the video door station Check the remaining battery level of the video door station from the master station. For the procedure to check the remaining battery level of the master station, refer to “Reading the battery level of the master station”...
  • Page 56: Replacing Batteries

    For ease-of-use Replacing batteries Replacing the battery of the video door station Remove the video door station Attach the battery cover from the mounting frame Hook • Set the hooks of the upper section of the battery cover and attach the battery cover. •...
  • Page 57: Replacing The Battery Pack Of The Master Station

    For ease-of-use Replacing the battery pack of the master station The battery pack is consumable device. Replace with a new battery pack after the following conditions: even after approx. 16 hours of charging, “Charge battery” is displayed after several minutes of communication, and the remaining battery power reference flashes in red.
  • Page 58: Cleaning

    For ease-of-use Cleaning Gently wipe using a soft, dry cloth. Device surface can easily get scratches. Wipe them gently with a eyeglass cleaner cloth or similar material. For tough stains, use a lightly damp cloth and neutral detergent diluted in water. R e q u e s t •...
  • Page 59: Troubleshooting

    For ease-of-use Troubleshooting If a problem occurs while operating the system, check the following items. Problem Cause Solution Page Screen is black. If the master station is not Either press any button on the master placed on the charging stand station or place it on the charging stand.
  • Page 60 Please contact Aiphone customer service. (Do not touch the battery pack directly.) The other party cannot Is press-to-talk During press-to-talk communication, the hear your voice at all...
  • Page 61 For ease-of-use Troubleshooting Problem Cause Solution Page Video of the video Did you press the call button Change the “Door Station Settings” - door station is not on the video door station “Door Monitoring” settings on the master displayed even when after changing the “Door station, then press the call button on the Station Settings”...
  • Page 62 The battery pack has To replace the battery pack, please The icon flashes several minutes after reached end-of-life. contact Aiphone customer service. communication starts even after charging. The master station does Is the battery pack Leave the unit on the charging stand for...
  • Page 63: Specifications

    Destination US and Canada Wireless Video Intercom - Master Station WL-1ME.E1 (FCC ID: 2ALNEWL1MEE1, IC: 4361A-WL1MEE1) Power source Build-in Ni-MH battery (AIPHONE WLW-BT.E) 2.4V DC (2000mAh) Wireless type DECT6.0 Display 2.4 inch TFT color LCD monitor (240 x 320pixels) Operation temperature 0 to 40°C (32 to 104°F)
  • Page 64 Destination Singapore, Malaysia, Saudi Arabia,Philippines, Vietnam, South Africa Wireless Video Intercom - Master Station WL-11.E3 (WL-1ME.E3) Power source Build-in Ni-MH battery (AIPHONE WLW-BT.E) 2.4V DC (2000mAh) Wireless type DECT Display 2.4 inch TFT color LCD monitor (240 x 320pixels) Operation temperature 0 to 40°C (32 to 104°F)
  • Page 65: Caractéristiques Techniques

    Destination US et Canada Wireless Vidéo Interphone - Moniteur WL-1ME.E1 (FCC ID: 2ALNEWL1MEE1, IC: 4361A-WL1MEE1) Alimentation Batterie Ni-MH (AIPHONE WLW-BT.E) 2.4V DC (2000mAh) Technologies sans fil DECT6.0 Affichage 2.4 inch TFT color LCD monitor (240 x 320 pixels) Tenue à la température 0 à...
  • Page 66 AIPHONE CO., LTD., NAGOYA, JAPAN AIPHONE CO.,LTD., 10th floor Meiji Yasuda Seimei Nagoya Building, Issued Date : Dec. 2023 E 1223 BA 66125 1-1 Shinsakae-machi, Naka-ku, Nagoya, Aichi, 460-0004, JAPAN...