Belkin P73783AEN User Manual page 38

TROUBLESHOOTING
The computer boots up, but the mouse does not work.
• Make sure the mouse is plugged in properly.
• Make sure the mouse works when directly plugged into the computer.
Rebooting may be necessary when trying this.
• Try a different mouse.
When I switch from one port to another, mouse movement is
completely erratic.
• Make sure you do not have more than one mouse driver installed.
Make sure that the driver is either for a standard PS/2 mouse or a
Microsoft software-compatible PS/2 mouse.
• Make sure you do not have any mouse drivers loaded in your
CONFIG.SYS or AUTOEXEC.BAT files.
• Avoid moving the mouse or pressing the mouse button when switching
ports on the MATRIX2.
• You can reset the mouse and resume proper mouse movement simply
by unplugging the mouse from the front of the MATRIX2 for about 2–3
seconds, and then plugging it in again.
USB
I am connecting my computer to the USB MATRIX2 via USB and my
keyboard and mouse do not work.
• Prior to connecting the USB MATRIX2, make sure that the HID USB
driver is installed on each computer. (To install the HID USB driver,
connect a USB mouse and USB keyboard to the computer. A Windows
operating system should automatically install the drivers.)
Some of the keys on my keyboard are not functioning properly when I use
a Mac computer.
• Because you are using a PC keyboard on a Mac computer, a few of the
option keys on your PC keyboard may be reversed. All major keys will
function as labeled.
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