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Instruction Manual
Manual ID
2024M-00135
HydroJet Pro™ Spa Manual
1 / 19

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Do you have a question about the HydroJet Pro Spa and is the answer not in the manual?

Questions and answers

Terry
April 18, 2025

Hydro jet buzzes for 3 seconds and won’t kick in

2 comments:
Terry
April 18, 2025

Hyd jet pump buzzes 3seconds and won’t starrt

Mr. Anderson
May 10, 2025

The Bestway HydroJet Pro Spa may buzz for 3 seconds and not start because the thermofuse cut off the power due to high motor temperature. Let the hot tub heater cool down by powering it off for about 3 hours, then restart the HydroJet™ massage function.

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Summary of Contents for Bestway HydroJet Pro Spa

  • Page 1 Instruction Manual Manual ID 2024M-00135 HydroJet Pro™ Spa Manual 1 / 19...
  • Page 2 2 / 19...
  • Page 3 LAY-Z-SPA® OWNER’S MANUAL Visit www.bestwaycorp.com/support for help WE SUGGEST NOT TO RETURN THE PRODUCT TO THE STORE QUESTIONS? PROBLEMS? MISSING PARTS? For FAQ, Manuals, Videos Or Spare Parts, Please Visit bestwaycorp.com/support TABLE OF CONTENTS SAFETY INFORMATION Carefully read over the important safety instructions and warnings before operating and keep this manual for future reference. Failure to follow safety information can result in serious injury or death to users.
  • Page 4: Safety Information

    For the installation instructions, refer to the illustration steps on the package. Drawings are for illustration purposes only. May not reflect actual product. Not to scale. Bestway will not be responsible for any damage caused to the hot tub due to mishandling or failure to follow these instructions. USAGE INSTRUCTIONS For the usage instructions, refer to the illustration steps in this manual.
  • Page 5 It is necessary to have the plug accessible after installation of the spa. Electric installations should follow national wiring rules, consult a qualified electrician with any questions. Do not bury cord. Locate cord to minimize abuse from lawnmowers, hedge trimmers, and other equipment. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
  • Page 6 DANGER - Risk of Injury. The suction fittings in this spa are sized to match the specific water flow created by the pump. Should the need arise to replace the suction fittings or the pump, be sure that the flow rates are compatible. Never operate the spa if the suction fittings are broken or missing.
  • Page 7 Whenever the spa is emptied, the filter should be cleaned (and drained/dried, where applicable). Please examine equipment before use. Notify Bestway at the customer service address listed on this manual for any damaged or missing parts at the time of purchase. Verify that the equipment components represent the models that you had intended to purchase.
  • Page 8: Product Description

    SPA HEATER EQUIPOTENTIAL BONDING TERMINAL It is recommended to arrange for a qualified electrician to connect the spa pump to an equipotential bonding terminal using a minimum 2.5mm² solid copper conductor. PRODUCT DESCRIPTION HOT TUB HEATER SPECIFICATIONS: Power Rate 220-240V AC, 50Hz, 2050W PARTS &...
  • Page 9: Usage Instructions

    Be aware of these special requirements if you install the hot tub indoors. Humidity is a natural side effect of hot tub use that could cause damage to property without proper precaution. Determine the effects of moisture on exposed wood, structural materials, or surrounding objects in the proposed location. To minimize these effects in an indoor environment, provide plenty of ventilation to the selected area.
  • Page 10 ON/OFF BUTTON: After activating the RCD/PRCD, press and hold the button for 2 seconds. The button will light up green and the control panel can now be used. Press and hold the button for 2 seconds to turn off all activated functions. CELSIUS/FAHRENHEIT TOGGLE: The temperature can be displayed in either Fahrenheit or Celsius.
  • Page 11: Heating Times

    WATER FILTER BUTTON: The button turns the filter pump on and off. The button lights up red when activated. WI-FI ACTIVATION: For Wi-Fi and smartphone app operation instructions, read the hot tub Wi-Fi instruction leaflet included in the package. THE WATER HEATER RATE MAY CHANGE IN THE CONDITIONS BELOW: When the outdoor temperature is below 15°C (59°F).
  • Page 12 Ensure the pump is unplugged before conducting any hot tub maintenance. LINER It is normal for your hot tub liner to appear as if it is losing air due to variations in ambient temperature that may change the internal air pressure in the liner.
  • Page 13: Troubleshooting

    To dry the different parts of the hot tub, follow the drawings. Drawings are for illustration purposes only. May not reflect actual product. Not to scale. After draining the hot tub, some water may remain in the pump, liner chamber, massage chain and inflatable cover. Make sure that all of these parts of the hot tub are completely dry.
  • Page 14 and Replacement section). Hot tub is not covered properly with Properly attach the cover. lid. For assistance, please visit the Heating element failure. support section on our website, www.bestwaycorp.com. Unplug the pump, wait two hours until the pump is cool, insert the plug Air pump is overheating.
  • Page 15 If the seals are not in the correct Seals are not in the correct position. position, open the gears and place the seals in the correct position. If the seals are damaged, they must be replaced. For assistance, please Seals are damaged. visit the support section on our website, www.bestwaycorp.com.
  • Page 16: Error Codes

    check the condition of your router. If the signal strength is full, repeat the procedures to connect the hot tub to the network. The Wi-Fi connectivity can be There is an appliance near the hot interrupted by electromagnetic or tub pump or the router that creates other interferences.
  • Page 17 change the filter cartridge in the pump. Activate the filter or heat system and put your hand in front of the outlet pipe inside the pool to check if you can feel water flowing out. For assistance, please visit the If no water flows out, the water support section on our website, pump is broken.
  • Page 18 The hot tub is not designed to operate with water temperatures The water temperature is over 50°C greater than 40°C (104°F). Unplug (122°F). the pump and restart it when the water temperature reaches 38°C (100°F) or lower. The pump’s thermometer reads Unplug and detach the pump and the water temperature as over drain the hot tub.
  • Page 19: Warranty Terms

    problem continues, to use your hot tub safely, we strongly recommend connecting the hot tub plug to a socket with independent grounding. For assistance, please visit the The pump has a problem. support section on our website, www.bestwaycorp.com. The power board temperature is For assistance, please visit the too high.

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